Absolute Reality: Saving The Oddfellows from Chain Competition
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- Опубліковано 27 бер 2021
- Alex and Oliver are called to help rescue a Devon gastro pub under the cosh. Owners Faye and Yvan have been successfully running The Oddfellows for over a decade. But now they are beginning to feel the squeeze from the might of the city's increasing number of chain restaurants. At a loss of how to combat the might of the competition, they've called in Alex and Oliver for help.
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Refreshing to see a makeover series that deals with good-hearted, competent people who need a bit of help, rather than the psychopathic incompetents that a certain other series seems to prefer.
Don't look so surprised when Alex arrives, the presence of a camera crew was a bit of a giveaway surely....
Always makes me laugh when struggling business owners think they know better than the experts and their customers. It's good that most of them come to their senses in the end.
Its not them I think this channel the show is on manufactures this, for drama.
I love at the start they say how much fun they had...then they had children. What did they think was going to happen. Pair of woke twits. And I really want to eat from a kitchen with his facial hair and her nasty nails
That's what TV is all about. They all come around in the end because that's the way it's scripted.
They sold it in September 2021, (the lethal Corona virus no doubt shutting down the global restaurant/pub trade was the reason why, especially with most office staff working from home.) Apparently they have a very successful outdoor 'events bar' business, and no doubt much happier not to be trapped in a pub 24/7. The new 'corporate' owners closed the place, due to scathing reviews.
Big shout out to the kitchen staff - they did good - and seem like a nice bunch of people
They did well* not good.
Mixed salad with roasted sweet potatoes and other options. Small quiches. Baked potatoes. Home made soup. Nice cakes. That's all that's needed for lunchtime menu.
That grey colour on the outside looks drab to me. It was trendy for a while to have a metallic look (grey cars, stainless steel kitchen surfaces, matt grey front doors and so on) but now it's just dull. Where is the joy, the cute appeal of an independent, buzzy place? I'd get a paint brush and a trip to Wickes.
or stick a flower display on it!
Ugh..silver and gray cars..I agree
when the screen went black at the end and showed a picture of yvan i thought it was gonna say he had died and i about had a heart attack. lmao, hope they are both doing well
I completely agree with what Fay said about Oliver!! He was no help whatsoever!
I agree!
100% agree he's a show pony
Helping means taking a person outside of their comfort zone by asking them to stretch themselves instead of by simply doing things for them Oliver did help 100% and if they are honest they do know that he helped them to change direction. I also think that Oliver helped them to find and develop problem solving skills that they never had or were not utilising fully. Teach a man to fish instead of handing them juicy grilled fish.
Yes and I actually think his rude answer to Faye about the salad on the phone showed his real manner.. behind his fake Mr nice 😮👎👎 now she also was a bit much . But I'd say she was under a lot of stress in her life to be fair..
I thought he was very obstructive in his attitude! Almost like saying he knew what was required on the menu but he wasn't going to share that information with Fay! Very unkind and patronising I felt.
Love me some Alex, straight talking and always on point
Faye burst into tears when at the suggestion of salads in a lunch time menu - its not that difficult to come up with a variety of salads surely? If my family can do it then a restaurant owner should have no problems
I think what hurt Fay more was the fact she had been told their original idea for a lunch menu wasn't any good ie too heavy etc, as she pointed out she's been doing lunches etc for a long time, but didn't like to admit it wasn't working and didn't really have a clue of what to change it to, thats why she got very defensive and hung up the phone. She gave me the impression she didn't like being told what to do from the beginning.
@@Juls27989 You could be right
What's with fays eyebrows
@@Juls27989 I’ll bet she gives the wait staff chores and if they aren’t done, is displeased. So wait staff learned over time that finishing chores is top priority over customers.
@@ritadonnelly8820 BULLYING SOMEONE over eyebrows is CHILDISH GROW UP
For those interested, they sold the pub in 2021 it seems.
Thanks
😢😢😢
i think it's either a halal butcher's or a charity shop now! Don't know I'll confirm when I pass again.
So did a whole bunch of others during the pandemic and not just restaurants. They were all forced to do so. Unfortunate. But maybe they can find more time for their family life.
Faye, stop being so over sensitive and always ready to fight!!!
The 4 of them badly groomed and dressed
She's a weeble wobble in camo...she obviously has no taste
I didn't come away with that characterization of Faye at all. They were both under tremendous stress and Alex made things better.
'Living the dream' is always a prelude to waking up.
It was sarcasm, too. Imagine that.
guys, who eats a full steak at lunch time. Too heavy.
Only builders would…
rich people during a 2 hour business lunch.
Agree but that's what the show is about helping people change habits. The other thing was they ware only allowed 2 choices and 1 had to be a vegetarian. So yes they picked the wrong thing..
People who prefer to eat their large meal at lunch - e.g. people doing IF, travelers wanting to save money.
I've always found it unacceptable for chairs to be put on tables - the legs are filthy!
Can be but do you also think about the owners? It's much easier to clean the floor.
Why don't they serve sandwiches? Some people only have 30 minutes for lunch and are on a low wage.
Not very profitable
@@OfficialPooYT p
@@OfficialPooYT not true by any stretch.🙄
@@md-1 I speak from experience. Fool
@@OfficialPooYT Then you are the fool. Look up Wright’s Gourmet in Tampa. Nothing but sandwiches and desserts.
They sold it in September 2021, (the lethal Corona virus no doubt shutting down the global restaurant/pub trade was the reason why, especially with most office staff working from home.) Apparently they have a very successful outdoor 'events bar' business, and no doubt much happier not to be trapped in a pub 24/7. The new 'corporate' owners closed the place, due to scathing reviews.
At lunch time I want really good sandwiches, homemade soups and salads .
Faye don't tell me anything I know everything, the face says everything
I thought as much but couldnt articulate my gut feel/impression as well as you did. Thanks for sharing. I hope they will reflect on some of the comments from well meaning people.
Surprised they needed help, Faye seems to be the type to know it all above everyone else! 🤣🤣🤣
I didn't get that at all; she was open to change and embraced it.
Nonsense.
Office workers having Beer 🍺 on lunch 😂
whats going on with the brother in law? fancying himself as gorden ramsey lol, hes unhelpful
Yes and I actually think his rude answer to Faye about the salad on the phone showed his real manner.. behind his fake Mr nice 😮👎👎
Good show, thank you for great quality upload.
Faye has that pure natural rosy cheek face you would see in a beautiful painting from the 1500s wearing a colorful brocade dress with a high collar and beautiful jewels. 😁 She’s naturally pretty.
I hope they stay doing well they are such nice people. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️👏👏💚💙❤️🥰🤗
Great cooks its a lovely place may they keep doing well.
Here in America the restaurants catering to the local business lunch crowd offer a soup and salad bar with drink. One can walk stright in and fix their own plate. This can be done in less then 17 minutes. You can also pay while eating, then when finished you can get up and walk out without standing in line at register. Great for those who have only 30 mins or hour
I'm American and haven't seen salad/soup bars like that outside of a grocery store or buffet and I think they want more high end than that
Food probably isn't any better than a salad from Waitroise though.
Great idea!
@@MandalaBunnyhome
@WilldoAldone's idea can work for high end eateries too... why not?
I hope they disinfect the tables once they remove the chairs🤢. Chairs which should have been placed seat to table.
That bothered me a good bit.
Oliver Peyton is a renowned restaurateur and the founder and chairman of Peyton and Byrne, who own a string of restaurants including those at the Royal Academy of Arts, Inn the Park, The Wallace Restaurant, The National Café, The National Dining Rooms, The Orangery and Pavilion, both at Kew Gardens and the ICA Café Bar .
All successful
Not a great comunicator. Seems like a difficult person. Perhaps if he gave her an actual ANSWER. I wouldn't want to have anything to do with him.
@@withgoddessI think he was confused by her confusion.
Lovely couple, nice ambience, food looks great. Bet of luck to them!
I LOVE the parlourrrrr
For lunch most of that is taken away by getting to and from venue,I think they should have a pre pay and order app
Your app idea is such a great idea- I hope they will read your message.
I hope this couple succeeds. So much criticism in the comments of appearances, so sad and discouraging and not helpful.
Agree @Shaunna . Keyboard worries always quick to dish people. I taught they ware nice normal people. And she was under a lot of stress.
As Olly is an 'expert' being a mystery guest then requesting changing the menu isn't offering ' expert ' advice.. IMO .
It isn't when no guidelines are offered. It's like going in and saying, "This isn't working; you need to change." What good is that?
He's a Snob...imo
She began crying because the guy said the lunch menu might need some salads? Strong business owner lmao
They where both a pair of simps
I think the chap should massively trim his beard or remove it , due to serving food , it’s the first thing that put me off, the thought of a wild hair in my food similar to other bodily hairs !!!
I agree and he should wear clothes that actually fit him. 😅
Why are the prices in shillings? If taken literally, the food is phenomenally cheap😅😅😅
The old Order of the Oddfellows was a fraternal social club back in the 18-1900s so probably this is in a former Oddfellows building?
I wonder if that is the history
Here in the US, there are still active Odd fellow halls
I don't particularly like Oliver he just seems rude and not well educated. Maybe just his persona, but don't think I would get along with him in any business way. As for Faye she does my head in. She seems to have a I know everything attitude and looks like she will snap at any moment. Probably just the stress of the business and maybe the cameras, but that is how she comes across to me anyway.
He's very well educated and successful, I think he just hasn't got time for people whose businesses are failing and refuse to listen to his advice.
@@samdasilva1914 His advice was to change the lunch menu, but he didn't give any guidelines.
Faye is giving eyebrow-obsessed makeup artists everywhere an anxiety attack.
Because she doesn't have them filled in
@@snugglepuppy7369 Because she just doesn't have them. Not everyone believes in penciling them in.
How rude and unnecessary.
Go look in the mirror before commenting on someone’s looks
Looking at her eyes them pony tails are much too tight,
Faye is beautiful in spirit and visually. You can see she has a big heart
Why would they have the new menu in pounds, shillings and pence? It was 50 years ago that decimalisation took place in the UK
35:28- it's in pounds only, no pence
@@myoldvhstapes That's shillings. The currency was pounds, shillings and pence, But why? 😳
@@myoldvhstapes we use pounds and pence in the UK.
The old shillings sign is ridiculous.
Both Faye's and Ivan's hair is off putting. They both need to sort it out. I would not want my food served by them while their hair hangs so loose.
Why are the prices in shillings? I am 66 years old so I'm also pre decimilisation
Faye doesn't like getting old.
Fresh sandwich offerings, home made pies and quiches and shavevoff the damn board. Not a good look in the food preparation and serving areas.
They seem a very nice couple but yikes! If someone with that beard served me food, I’d be looking through my food for hair. Ugh
BINGO!
I thought the same. I know beards are 'in' but not when you are working with food.
16.05 bell covered in grime dust,
Oliver is supremely arrogant and really just barely shows up both physically or mentally. No surprise this show wasn't a hit
Great documentary!. Is this available to watch on television?.
Thanks for watching! It's a series called Restaurant SOS all episodes are online. Glad you enjoyed
@@AbsoluteReality Thank you!
@@bayzee6512 It was originally a TV series made by the BBC.
@@JVSwailesBoudicca No, it wasn't made by the BBC at all. This was a Channel 5 programme and it was called Peyton and Polizzi's Restaurant Rescue.
@@AbsoluteReality Where did you get the title Restaurant SOS from? The show was called Peyton and Polizzi's Restaurant Rescue.
update they sold the business in 2020 and its gone down hill again.
Thanks Tom
That is so sad. I really wanted the business to excel!
Oliver was so lovely with her no doubt it’s very embarrassing when someone is being confrontational with you on the phone without being filmed but he rung her up to put her at ease probably you get sooo low in this situation and get fed up of people giving what they think is not constructive criticism to you that you almost stop listening and assume they are giving bad advice
That social media lady was totally flirting with Yvan, right in front of his wife.
Cheap.
Do people really stand chairs with dirty legs on tables like that ?
What a boatload of petty criticisms there are here... Faye's eyebrows, Yvan's manners, Oliver's bearing, Alex's presentation at local businesses, editorial remarks on filming...
Exactly. It’s how involved opinionated viewers respond to a mediocre episode. It unites and makes it fun after all. That’s why you should never criticize the online criticism. It serves clear and noble purposes. 😊👌🏻
@@DavidS1164 So... shallow, petty, mean spirited criticisms are noble? Huh. That's an unusual take.
And you took time to care. Hahaha get a life
Difficult placing with no parking outside
Their target customer is coming from nearby offices on foot; no time to get in a car, drive, park, get in and out, drive back and get into the office on time. Where do you see street parking or parking lots in downtown major cities?
Are Faye and husband still running the Oddfellows, Exeter?
Chef get rid of beard no no when cooking icks
@@ritadonnelly8820 All men should have beards.
no halal butchers now.
Is Alex's brother in law Benedict Cumberbatch? Lol...
Why are they using the old Shilling sign on the menus. Is this a new idea. What is wrong with the £ sign? I suppose psychologically the price looks cheaper than it really is. I don’t think the wife actually wants to DO anything.
Is it me, or does this place look like the one of the places ramsay did nightmares in? But under new ownership?
all these tasks are long and how come they were not given at least structural formula to implement. No wonder they are overwhelmed.
I very much agree.
Smokie or koobasa on a bun!
Those helpings are HUGE and they comment on America having big menu items.
that blonde woman's eyes stare into my soul
Did no one sugest Ivan address his beard? well groomed facial hair is fine, but, if the beard looks messy, so must the mind be messy. Any thoughts?
Beards on restauranteurs are disgusting .
31:59 it's a real shame that the owners didn't cater for the 8000 nhs people that work at the hospital cream teas etc discount etc that was a really wrong move they could have made a fortune 10 % discount because we are nhs nurses we all meet up for coffee and cakes because we do if it's nice we come back sorry this business failed It was a no brainer
Faye reached out to Oliver for clarification and he put her down. Condescending.
I very much agree.
He's a show pony . How many chances has Alex got him on tv shows by now .
I dont think he was condensending at all. I would like a teacher like that - a teacher who takes me back to basics and teaches me to think on my own instead of dishing out all the answers - what about when the teacher is no longer there. What Oliver did was great
He is snooty and vague...
100% agree.. he showed his real bad manners on the phone.
21:20 so she calls this guy and he happens to be on camera? This whole thing is fake!
I'd love a steak at lunchtime
Maybe if they didn’t spend 90% of their time doing admin, repairs, sorting problems and checking bank accounts and instead 90% on customer service and food quality plus blaming their competitors, then they might not be in this position!?……..obviously not occurred to them
Do people still get an hour for lunch?? I get 30 minutes
Outside the USA, yes. An hour is minimum. In some places, two.
@@ClaireBeatty well I'm in Ireland
I think they maybe started right at the tail end of the era of long boozy lunches on expenses - type of customer base.
This woman does not listen at all? They are there to help and she is not open to listen to anything? Wake up or get out of the business!!! She would not even be able to handle Gordon Ramsay!!!
I disagree.
In fairness, what advice did Oliver give? I didn't see anything but rudeness from him
A 2 minute entro every time is far too long. I'd rather see one and a half minutes more of the subject. I was quite annoyed with Oliver asking them to change the menu without any guidelines; it was very frustrating to view that and she was entitled to be very upset. If this was done to generate drama for the video, I think it was immoral. The makeover was logical and successful while, for the first time in my viewing, the proprietors of a restaurant liked people over food. The only part unsolved was more time with their children; I don't see how they could ever have time with their children.
Whaaattttt?
You've been watching Gordon haven't you
In 2023, Oddfellows was closed. Seems they didn't make it, unless they moved on to a better site...
If they’re so quiet at lunchtime then why aren’t they there working themselves and saving staff wages, and secondly if they were there they could sort out what’s wrong?……lazy owners
That Oliver is horribly rude and an awful snob
100% agree 👍
I found it cringey when she went round the offices. Get your digital and social media marketing on point instead 😬
Yeah, in the US you can't just walk in to where people are working and start talking selling something.
@@virginiamoss7045The rest of the world doesn’t operate exactly like the USA. This is England!
@@ClaireBeatty I was wrong; it isn't against the law, but businesses in the US do not like it. If you do this, you better get permission from the business. This is why we have reception rooms and waiting rooms. You have to ask to speak to someone and if they aren't available or don't want to talk to you, you are asked to leave. Many businesses have "buzzer locks" where you have to be let in by electronic lock. Now, it depends on the type of business and the local culture; in a small town you could do as they did fairly freely, but not in a big city (too much crime).
@@virginiamoss7045 I think all that was done behind the scenes. The film crew would have had prior permission to allow them set up their cameras and "stage" the office worker's etc. There is no way any where in the world that would allow Alex and her camera crew to simply walk in from the blue without prior permission and memorandum of understanding.
@@mangoyacho Makes sense.
When I go into a restaurant, I would not want Osama Bin Laden waiting on me 🤮
Not appropriate for a food establishment !!!!
The thing that's off putting for me is the name, is it connected to a religious group? 😉
If you can afford to do so, hire someone who can do your social media.
Hire a professional, it definitely will make a difference!!!
Faye is so arrogant Obviously what they have been doing is not working
Faye obviously likes to be in charge. Not sure I like her. She came over as being very pompous.
oliver, unlike alex, has zero charm or social skills
I love Alex's programs
But not this one with that Tool Oliver 😮..
These two luvvies need to get a grip…..phones Oliver to ask for advice then hangs up on him…..no sympathy
No I disagree with you on this . She asked him a simple question and he was rude and Condescending to her ... she wasn't perfect by any means. But he's a Di.k
Oliver wasn't being very helpful on the phone, a bit brusque.
Nice place but use a simple white plate. Gentlemans beard should be covered somehow, very off-putting and hides the face and his wife had long hair NOT tied back. Unhygienic! However, I liked their place. I don't like chain eateries. They're too themed. This inderpendant place Oddfellows is the only place I would enter. Good luck to them. 🍀🍀🍀
What is it with that beard?
Oliver might be loaded , ( though scruffy ) and knowledgeable ( in his field ) , but he needs to learn some manners . Walking the street with the lady on the outside , i.e. nearest the traffic , is usually a sign of a poor upbringing !
😀
You can take the man out of Sligo, but..... :P
It's the sort of thing I notice, however, women have fought for equality in all areas including parity in their salary.
They are soldiers on the front line, airline pilots, train, truck and bus drivers, bricklayers, electricians, plumbers, police chiefs, captains of industry, Bishops, Prime Ministers and so many more positions which were once the preserve of men.
To point out that Oliver Peyton didn't have the manners to protect a female by walking on the outside of a pavement, is to negate all that women have gained.
I'm neither a feminist nor a (pla)card waving 'ist' of anything. No tatts, piercings or anything which would categorise me.
Yes, it's nice to be waved aboard by a man in the bus queue or have a door opened but I routinely do this for men and women alike, regardless of age or ability.
I must also point out that, in the first clip of Oliver with the two bloggers, he WAS walking on the kerbside.
It may surprise you to know that in some countries, a gentleman walks on the inside near the wall because that way he could more easily get access to his sword (which would be on his left side, easily accessible to his right hand) and not risk accidentally striking the woman when he drew his sword to protect her from attack. Mind you, that left her exposed to mud splattered by passing carriages as well as to runaway horses and cut-purses, but at least there's a logic to the man standing by the wall. But that assumes that all men are sword-carrying gentlemen. Maybe it's just the lower orders who escorted women by walking on the street side, and sword-carrying noblemen who kept themselves near the wall.
@@FigaroHey Odd that men protect women from other men...
As I customer, I would be turned off by the Osama Bin Laden beard 🤮
Not appropriate for a food establishment !!!!
Anyone else find that Peyton guy completely unhelpful?
Whoever dresses Alex, should be sacked. She looks dreadful.
In The Hotel Inspector she has a white dress that looks like she is the last survivor of a slasher movie - liberally splashed in bright red blood. Bizarre. She could use a dress consultant. But would she listen?
Sure is interesting the English have their staples and u very rarely see obesity. Us Americans gotta be bigger n {not}better🤣
What is with that awful beard?!
The wife is lazy!
I have a problem with that beard. It's just so unhygienic
Well.... they've moved on and apparently this place is up for sale 🫣
Good show, thank you for great quality upload.