Samsung French Door Refrigerator/Chest Freezer Ice Maker Repair
Вставка
- Опубліковано 3 жов 2024
- This shows how to replace the ice maker in a Samsung French Door Refrigerator/Chest Freezer. The Samsung p/n for the ice maker is DA97-07603B, and can be ordered at my Amazon affiliate link (it's the same price and helps me support this site):
amzn.to/380zQYl
Buy me a cup of coffee if this video helped you out: paypal.me/than...
Compatible models are:
RF217ACBP/XAA,
RF220NCTABC/AA
RF221NCTABC/AA
RF23HCEDTSR/AA
RFG238AABP/XAA
RF26HFENDSR/AA
RF26HFPNBSR/AA
RF260BEAEBC/AA
RF261BEAEBC/AA
RF261BEAESP/AA
RF263TEAEBC/AA
RF263TEAEBC/AA
RF263TEAEBC/AA
RF261BEAESP/AA
RF265ABBP/XAA
RF266ABWP/XAA
RF266AEBP/XAA
RF266AERS/XAA
RF268ABRS
RF28HFEDTSR/AA
RF28HFEDTWW/AA
RF30HDEDTSR/AA
RF323TEDBBC/AA
I looked through multiple videos on this and yours is the first to tell me where that cycle switch was. You are my final and happiest stop.
i swaer no one else on the entire internet says anything about the cycle button! youre a lifesaver! thank you sir
Perfect video. Was about to order from Amazon (now $124) but read through the comments and, thanks to a couple of folks in here, was able to pull out the top drawer, reach into the ice tray where I felt a chunk of ice cubes stuck together that were preventing the unit from cycling. The reset button that you clued us into and the tip about an ice blockage were the keys for me.
Thank you! All I needed was that reset button and couldn’t find anything telling me the location! Everything focuses on the top icemaker! Appreciate your knowledge!
Thanks!
I don't have this model samsung but I do want to complement you on the quality of your how to fix video. It contains everything you need and nothing you don't. You scored an "A". It's clear, concise, well filmed, detailed, easy to follow and no doubt saved a bunch of people some money. Thank you for no "intro", "outro", plea for subscription, like, follow, share... and talk about all your other appliance and your pet dog. Refreshing. Have a great day Tom. :-)
Thanks! Glad you liked it.
I feel like my uncle just told me what to do. Thank you so much.
OMG This dude is my hero. the reset button just saved me 100$!! U THE MAN!
you made so easy. No one has even come close to show this. Thank you
You're welcome!
That reset button at the bottom of the tray was the winning moment for me! Thanks.
Excellent and very well explained video. What worked for me was the reset button I literally had my first batch of ice in like 40 minutes. I’m glad I didn’t have to replace it. Thank you sir!
This video was spot on! Saved me a service call which was 6 weeks out. Total repair under $100. Thanks.
Great! Better a DYI than spend hundreds.
Thank you Mr. Seim for your easy to follow video. Owning a Samsung French Door refrigerator our chest freezer ice maker recently broke. Luckily I came across your video and the simplicity of replacement gave me the confidence I needed to order and successfully replace the unit. With unloading and unloading the freezer and replacing the unit it took me approximately 30 minutes from start to finish. The unit has been up and running for 24 hours now and producing ice. Thank you again for producing and posting this video (and a big shout out to the person behind the camera too).
Glad to hear that this video helped you.
What did the replacement ice maker cost you? If you don’t mind me asking
Thanks Tom!
Much appreciated!
So far I've had to replace about 6 broken door shelves over time. The temp sensor in the back of the fridge crapped out and needed to be replaced. Took a while to trouble shoot that one. Now its the icemaker. This fridge is only about three years old. Thanks to youtube, I've been able to fix it myself. I have a samsung washer/dryer and its the same story. I will be avoiding samsung in the future.
Our exact model quit making ice several weeks ago. At first, I just did the reset and it had no effect after a day. Then I did a reset, and turned the ice maker to the off position for 24 hours, and voila, It is back to making ice. The wife said it is making it better than ever.
Thanks Tom. I had no idea about that button underneath. I was able to find it after watching video and presto my ice maker is 100% again. WD. 4:15
This has been the best how-to video and helped tremendously, saving me a service call of close to $200!! Thank you so much! 😊
Great! It's always nice to save a few bucks.
Thank you so much for making such a great and detailed video for no reason other than to help people with the same problem!
Thanks, that means a lot to me!
Thank you, sir! My ice maker stopped working and from visual inspection, I saw that a cube of ice had wedged itself in the mechanism preventing release. In order to remedy the situation, I had to get to the maker. With your video, I easily removed both drawers. But, I still could not release the bottom drawer itself. Nonetheless, I had enough access to the device to melt the ice in the unit and free the device from blockage. Thanks for indicating the test button! It is now working and the freezer compartment is now clean and devoid of those cubes that had fallen all over the place. You saved me $$ for a repairman to do the same! I must say that this frig/freezer is the biggest piece of junk. It makes noises like a shotgun, is clumsy in every respect. My Samsung dishwasher lasted 4 years and was equally horrible. From here on in, it will be Frigidaire for me! Thanks you, again for taking the time to make this video. Much appreciated!
You have to have the drawer slides in just the right position to access the locks that release them, buy they are there.
Thank you, especially for explaining the problem you were having and how the ice maker works. Samsung's repair company wanted $150 just to diagnose it. Ordered the part and buying you a cup 'o joe. 🙂
Thanks, glad to hear you save yourself some bucks!
Thanks Tom for the great detailed procedure, it was hard finding something for this specific model. A word to others with this problem, as I had the same problem as well. I could hear the mechanism working and when I pushed the test switch, everything seemed good so I suspected the inlet valve. I knew from other videos that, conveniently enough, the water tubing is exposed on the back of the refrigerator. I found the tubing connector going from the inlet valve down to the ice maker. I had seen from other videos that to get the tubing out of the connector, you remove the red cover cap and then push on the grey flange around the tubing while pulling on the tubing. I did this and first I tested the valve by having my wife hold a bowl under the connector while I pushed the test button on the ice maker and sure enough the water came out at the end of the cycle. I had read that the tube may freeze over in the ice maker and others had used a turkey baster to put warm water through the tube and defrost it. I didn't have a turkey baster so I just blew through it. It did seemed to be blocked at first but cleared. That must have been the problem though because this morning it's working again. You might want to try this before replacing the ice maker.
UPDATE 12/20- If you have this problem, it's likely that the heater element that keeps the fill tube from freezing is bad or weak. Replacing the whole assembly is easier. Here is a link to the part I bought www.genuinereplacementparts.com/samsung-rf260beaesr-ice-maker-fill-tube-genuine-oem?gclid=CjwKCAiA_eb-BRB2EiwAGBnXXgtPaU1pq57Zgg1wIzCHlpADyMLJEizkQlhnWPgKGg9Gke9g2gwY1RoCJ54QAvD_BwE. The good thing is I live in Florida and ground shipping got here early the next day. Here is a link to the video that showed how to do it ua-cam.com/video/_3FF8AOQyZs/v-deo.html.
Here are my comments on that video:
I have a slightly different model and I was able to do it without completely removing the drawer but that would have made it easier, especially getting the screws back in when reassembling the ice maker. I also bought the entire assembly with the heater already attached, I think it's worth the extra money to not have to spend all of the time changing out the heater. Mine didn't have screws in the back to hold the filler assembly in, I guess they changed the design a little. I also had to pull very hard to get the old one out as the end of it had started to unwrap and had trouble coming through the hole. I hope all of this helps someone!
Link to other video with this? Thanks
I probably should have read this first as I found an ice plug in the fill line while replacing my ice maker, but I used a hair dryer to thaw it. Thanks, next time I'll read all the comments first.
larenz - This was our problem - THANKS MUCH for posting your comment
Question: I need to turn off the water first ? I'll looking into this as my arm is stuck in the up/off position. I've tried the reset button and nothing works.
Mr. Tom Seum...thank you so much for this post. You saved me a call to retailer which would likely be frustrating. All I needed was to press the recycle. Thanks!
Hey thanks man for the video. I didn't have to replace my freezer unit ice maker, rather I think it was just stuck cuz I had it off for a while. The folks in the house wanted to save a few extra kilowatts of energy. But now, after learning where the reset button was, I was able to press it couple of chunks of ice came out and I heard the water line go off. Oh yeah so when I have the new ice come out, I will make a nice smoothie and say a toast to you.
Thank you!!!!! Had some frozen water in our water supply nozzle and this video saved me!
Glad to be of help.
Great video, wasn't sure it would be quite as simple as Tom said it would be, but from the time I started removing the frozen food, taking out the old one and cleaning the buckets and installing the new ice maker and reloading the buckets and food only took me 50 minutes. Thanks so much for this great video, it really is as easy as he shows.
We'd have been lost without this video. Thank you so much!!!!
I'm glad to hear that it helped!
Great Video! Thanks so much for sharing your know-how. It was challenging to find anything on You Tube for this model. You did a wonderful job of explaining all the little pitfalls and the very clear up close shots were a huge help. I appreciated the link to the right replacement model as well. This video saved me a bunch of time and money and no doubt prevented me from making mistakes during the process. Really appreciate it. :)
Thanks for your reply. I know how frustrated I was when I first looked at this.
Thank you SO MUCH! If I would've known that is all the ice produced in a 24 hour time, I would've purchased another fridge.
Mine fills the ice tray in a 24 hour period. Not sure why his doesn't.
I love your "how to" videos. They have proved very helpful in my attempts at troubleshooting why my Samsung ice maker stopped making ice:
1. Pushed the test button, and it cycles completely so I know all the components are doing what they are supposed to be doing.
2. Pulled the supply line and water was flowing.
3. Disconnected the supply line at the entrance to the ice maker, and no water.
4. Replaced the filter and it started flowing again.
5. Got ice for about two or three cycles and then it stopped again.
6. Pulled the ice maker and found a plug of ice in the water outlet.
7. After the plug melted water is flowing to the ice maker and is making ice again.
Whew, it has taken me several hours over the course of two days to figure out what is wrong, but I think I finally got it and I saved myself several hundred in repair bills. Thanks!
Thanks!
Tom, this video was excellent. The actual installation took me about 10 minutes, 15 minutes to remove the food out of the bins and 10 minutes putting it back. I checked the ice bin this morning and it had a good amount of ice.
Thanks again
instablaster.
Thanks Tom - GREAT video. Our problem ended up being a frozen inlet tube. No water was going to the ice cube tray. We ended up using a hairdryer to thaw it and lo and behold water starting coming out again. Thanks to Larenz's comment from 7 months ago we were able to fix it.
So you didn’t need to replace the ice maker? You tried the hair dryer first?
@@graceblanco1900 I had the same issue on mine. The tube that empties into the ice maker had a plug of ice in it and after it thawed water began to flow again. Strange that the water froze there, but apparently it happens.
Thanks so much I thought my ice maker was broken because my bin was full... And I didn't know where the rest button was..your awesome!!
Thank God for old guys that know what they're doing .
Took me longer to take the food out then to fix it. You made it so easy. Fixed a loose wire (my own fault for playing with it) without having to call a tech.
Thank you Sir !! I bought the replacement on line and it took twice as long to remove the frozen goods as it did to replace the Icemaker
Yeah, that's kind of what I thought it would take, but estimated the repair time with the freezer compartment empty. Glad you are back in business!
Omg... Thank you . Very well explained... I got to where you turned it back on, just to realize that our ice maker was off the whole time....🤦🏾♀️
Thank you! I had this fridge in a house we bought and they didn’t have the ice set up. We installed the water line but The manual doesn’t have the reset button so I was searching for how to check it was working. It ran through a cycle and my ice maker has water in it. Thanks!!
Thanks for this video. Every other video on here only explained how to replace the upper ice maker. Very helpful
Yeah, that's what I found too, which is why I made the video!
Great video, it saved me from buying a new refrigerator, thank you.
Tom you did a great job! I fixed mine based on your video. However, I ordered a new one just in case. Thank you!
Thanks!
Great video! I used your instructions to remove the Ice maker and bin which allows much more room in freezer.
Excellent!…Better than the Pro Advice
Thank you for a video my husband could follow. Our water line has cracked twice and flooded our kitchen. We are now removing it for good and going back to trays.
Your water line was probably put in the sub-floor where it was subject to repeated flexing. Routing the line below the floor will solve this.
I have one 6 months old and it never stops making ice. The arm stays up all the time. Shouldn't the arm drop down and then when the ice in the bin pushes the arm up it shuts down the ice maker?
Regardless I have a new one ordered. Your video was perfect. I wish I had seen it before I read the owners book because you explain better how to remove the door. Thanks so much for taking the time to post this video
4 years later it is the gift that keeps on giving :D
Thanks! It took me a while to figure out how to take the door off (I took the bolts out the first time!).
Tom, I have four Samsung icemakers in French Door models. (I have an in-law apartment connected to my home with one of the fridges.) I am a 'regular' mom/Realtor/grandmother, 63 year old woman. I was prepared to replace the ice makers in my 'fridge hallway' where instead of an all-fridge and all-freezer set, I opted to buy two French door Samsung's with ice makers in the bottom drawer, for an extra 44 cf of space for half the price as my original plan and more space. The power blinks in our county often lately and the icemakers in these models quit producing ice (even though I have a whole house surge protector) . Looking for repair ideas, All I had to do was to find that 'reset' button. To help someone find it, just get on your knees and extend the drawer enough that you can feel the front of the icemaker. You do not have to remove the bin, drawer, or anything to "find" this reset "button". The "button" is SO SUBTLE, you may not 'feel' a button, per se. Just take your pointer finger and under the front edge area about 1/4" from the edge, toward the middle of the ice maker or left of the middle, slightly lift up your finger and there is a very, very small flat area that will move upwards. My initial thought was, that's not a button. But like other "reset buttons" on appliances, I held it for 3-5 seconds and I heard the machine make a noise to start. I had put a shallow bowl in both units and pressed and depressed it over a few hours to see if it was on or off. One dumped water, the other ice. I figured I turned them back on during different cycles. When I felt they were both on, I checked the bins this morning and they have been making ice all night with a respectable amount of ice. By this evening, I will be 3/4 full on the bins, I am sure. THANK YOU, TOM!!! Thank you. You save me a lot of money. I would have authorized a repairman to replace the icemakers. I'm sure you save me hundreds of dollars, time, and a whole lotta' mess.
Glad to hear that you did your DIY repair!
I appreciate this video more than I can say, especially since I am reluctant to have repair techs come into the house right now due to COVID. Many, many thanks!
Paranoid democrat
Took me about 30 minutes but you video was very helpful.
Thanks. Bought you a cup of coffee lol. The problem I always run into fixing stuff like this is breaking something else along the way. Fixed and nothing broken.
Thanks!
This vid has helped me twice. Thank you!
Could not be more detailed. Great tutorial! Thank you for sharing...
Excellent video. I replaced this morning. Thank you sir.
Great instructions very thorough
Thanks
Thank you very much, worked well for me. What I did was pop the side pins like you said, pulled the drawer out , but didnt remove from the slides completely. It gave me enough room to get at the screws holding the ice maker. Unscrewing by feel, but alot better than trying to install the freezer door. Thanks again.
Same here. I did not remove the door completely. In fact, I only removed the top insert in the drawer.
GREAT vid. I will add, after installing the new one, i hit reset 10 seconds and nothing. Got on chat support with samsung and the chatbot said unplug fridge for 2 mins, then plug in and try reset button again and should cycle and chime. IT DID !! VERY important to unplug fridge 2 mins and plug back in before trying to reset. Maybe not with yours, but was with mine. Again, THANK YOU! i spent min $ on amazon and had this back in service in two days! ANd i got man points with the wife and got laid, LOL.
Your post was perfect! It saved me from buying a replacement ice maker. I unplugged for 2 mins and then pressed the reset button on the ice maker after powering back up. The ice maker is working again! Thanks for taking the time to share this information -- along with Tom's video this was exactly the information i needed.
Great video, and what Dave Sharp mentioned saved me a huge headache! Worked like a charm!
Thank you all! First to Tom for the original post with the reset button info and then the follow-up about unplugging the ice machine for 2 minutes plugging it back in, and then hitting the reset button. It went through it's initial cycle and worked for me! Now just waiting for first batch of ice!
Thank you for taking the time to add this info! Unplugging for 2 minutes was all I needed to get my ice maker working again.
Tom - you are THE MAN!! Thank you so much :)) I will be doing my replacement soon, Slightly different part for my unit. Cup of coffee coming you way soon if this turns out to be as easy as you're showing on the video.
Thanks, appreciate it!
Saved me from service call! Thank you!!!
Great! Treat yourself with a night out using the money you saved!
Thank you very much for taking time to help us out! Very informative👍
Just waiting for my replacement to come in. I was planning on hiring a tech, buy you Sir gave me confidence to try to put on myself.
Good for you - you just saved yourself $200!
Thank you so much for the help, bless you 🙏
Great video. I figured out that my water line freezes from time to time which prevents it from making ice. I used a blow dryer to melt the ice ins the line and left the freezer open for a bit. I pressed the button on the motor to cycle it. It was making Ice again in an hour or so.
Your water valve may have a slight leak, which then freezes up. Try using the test button to force a cycle and watch for any dripping water.
Thanks so much Tom. Your directions were spot on. The ice man cometh! :-)
Excellent video! Thank you Sir!
Thanks - glad that it helped you.
Just hit the reset... hopefully it works. Thanks for the video and details. Awesome
Thank you very much Sir this was a great video. You remind me of my father.
Great video. thank you for taking the time to explain it clearly and in easy to follow steps. Best video on this on the web.
Thank you helped out 100%
Great video answered all my questions thanks.
Thank you so much. Very helpful video🙌🏼
Thank you for this video! I recently bought a house and the fridge didn't have the ice maker component. I just ordered the part, so hopefully the installation goes smoothly later this week when the part arrives!
Thank you so much . Your instructions were spot on and invaluable. .. thank you
Thanks, Tom, this was a great video and helped me in replacing my ice maker.
Great instructional video. Our Samsung's upper ice maker unit freezes sometimes requiring a blow-dryer to quick defrost. The bottom unit just stopped working. Thank you for this sir!
I know they make a retrofit kit that extends the heater down the drain. Or use a bare #12 or even #14 copper wire wound carefully around the heater extended down the drain tube.
Thanks! Your video was better than most I found when googled. Especially since I used the exact model but still got hits for various other models. The only thing I'd suggest is a little more about the "operation" of the ice maker. I say that because I didn't have mine installed, the spot wasn't ready so they just delivered to the kitchen area. The thing didn't make ice overnight although I know it was hooked up right, water on. The manual doesn't give much info. The "on" position turns the light off. Instinctively one would think the light on means it's on but not. Also, I was thinking the arm on the side of the "maker" would go down to sense the ice level. But didn't force it, started googling. I saw you hit the ice off/on button and the light went out so deduced light off meant "on". Then I hit the test button and it cycled. Was just more guesswork and that manual wasn't much help surprisingly.
GB NoMore where is there test button ?
@@daisym.5739 It may be called the reset button. But it's basically a test to make it cycle. He shows it at 5:08, but obviously it's out on the table. When it's installed it's towards the front on the bottom kind of hard to see just feel around. Or use a mirror.
GB NoMore I just pressed on it thanks, I thought maybe there was one somewhere else. Our fridge hasn’t thrown out any ice, but there were frozen ones in the tray. I’m not sure what to do.
@@daisym.5739 Daisy M. there's not too much to them. As long as they're turned on and the wires are live so the unit is getting electricity and the water is there it should work. Unless the icemaker itself is malfunctioning. Then you would just have to replace it. I think when you push the reset button it should either eject the ice that's in there or it should cycle and fill with the water. You said there was ice in the tray, not sure how much but it's trying to work. Probably the hall sensor he mentions is out or the dispense function is not working properly.
Your video saved me so much time and anxiety. My sincerest thanks for taking the trouble to make this video.
Glad to help!
I bought all matching samsung for my wife. Fridge, stove, over range microwave. I will NEVER buy anything samsung again. Microwave didn't last the 1st day. 2nd microwave the lights burnt out in 30 days. Oven convection fan squealed 1 month before warranty was up, as well as the fridge ice maker at the same time. Now the freezer ice maker. You couldn't give me a samsung!
We bought all pieces also. NEVER EVER NEVER AGAIN.
Same, my oven display turned into a disco ball.
I agree 💯 percent. My Samsung microwave is mediocre at best and I have the same model refrigerator this gentleman has and it is garbage. Samsung knows about the upper evaporator freezing problems along with the drain freezing problems.
I had to install the drain kit, modify the heater tab into the drain and install an extra heater on top of the evaporator just so it would work longer than 6 months without needing defrosting.
Recently the refrigerator started freezing everything and ice maker stopped working. I had to replace the main control board to get it from freezing but now the ice maker cycles when pushing the button but doesn't make ice.
What a joke of a company.
I think they only know how to make phones lol.
@@douglasmoore8033 I've had a few of their phones in the past. I did not like them either.
I’ve had the very same experiences with our Samsung appliances. Even if they were the last appliance option on the plant, I wouldn’t buy their garage again!
Great video sir. Top notch explanation
Very helpful. Thank you.
Awesome job
Thanks!
Thanks for this! Saw your video to reinforce what I had already done. Now just waiting for ice maker to start working.
Did I miss the link for the ice maker?
Yup, it is the very first link in the description.
Well done, sir!
Thanks...
Done very well.....thank you !!
Extremely detailed explanation Tom! Thank you so much.
Hi Tom, great video! I have the exact same model and its spotty to make ice at times. I'm hoping hitting the reset will get it going again. If not well then, I have your great tutorial as how to repair it.
Really appreciate you taking the time to shoot this video - very helpful...
Thank you very helpful
At 4:04 make my day. Thank you!
Well done Sir
Great video explanation.Thanks
Thank you for the video. We just moved into a new house and they have this Samsung. We already replaced the stove, microwave and dishwasher..I do not want to buy a fridge as well. I am going to try this because mine is doing everything fine when I hit reset but it won't dump after freezing
I have the same issue - I changed the ICE maker out - same issue, I changed out the controller board - same issue. Conclusion is "Samsung is a piece of junk"
Amazing! Thanks so much - I have so much ice now!
I think we have the same or simiilar model. A couple questions: 1. Does yours have a water filter? I'm getting a red water filter notification up at the top of the refrigerator display panel but I can't find a filter anywhere. 2. Does yours have an automatic shut off once the ice bucket is full? Ours just keeps filling until we shut if off manually. The other thing that was funny - I couldn't figure out how to get the top freezer basket out. I did exactly what you showed but there wasn't enough room to get it out. I finally realized my freezer drawer wasn't all the way open. I literally had to thrust the drawer open several times and it would gradually open a little bit further each time. We've been using it like this since the day we got it! So nice to know I can open it all the way now for easier access!
1. Yes, but it is for the freshwater dispenser, not the ice maker.
2. Yes, it is the metal bar that is lifted up by the ice in the tray. There must be a broken microswitch in your ice maker. You must have some contamination in the drawer slides. Lube it with a PTFE spray from CRC.
@@tomseim we don't have the water dispenser so I've determined we don't have a filter. And we don't have a metal bar on the ice maker. I've read where others have had problems with the ice not shutting off as well.
Thank you very much Tom!! Worked perfectly!!!
Thank you very much , very helpful .
Ordering parts now. will give it a go and update.
Thank you. 🙏
Do you have a video on how to replace the ice guide full part?
Good job just what I was looking for THANKS!
Thank you for the attention to detail. I spent a good 45 min. looking for the test button! Ugh^#^*^%!
I feel your pain.
Excellent video, do you have one that shows how to remove the existing ice maker? And will the fridge function properly without it? I don’t need the ice maker and it takes up valuable real estate in my freezer.
There are just 2 screws holding the ice maker in place. You don't need it in for the freezer to work, but turn off the water supply to it.
@@tomseim thanks Tom. I have loosened the two screws at the front, but it is still fastened in somewhere. I have never had the water supply hooked in. Is there some other trick to taking it out? At this point, I’m seriously considering hulking out on it.
I can’t seem to figure out how to pull the freezer door out so that I can get a good look at the back end of it.
@@tomseim okay, I persisted and rewatched your video. SUCCESS! Thanks so much for the info.
Excellent information! This is exactly what I needed to see. Thank you!!
Great explanation! But im sorry i missed wbere to get the part?
A link is in the comments.