Great solutions! Hopefully, Yarbo headquarters has been trained about social engineering attacks so as to not have a bad person call up support and beg to have their Yarbo reset to a new owner because of locked out of email, lost phone, forgot password, owner died, sold to someone else, etc. There should be a formal written business process to facilitate or prevent changing ownership. We often focus on 15-character passwords as being unbreakable but sometimes all the hacker needs to do is call the help desk and ask to have their password changed. Also some robotic lawnmowers have the ability to travel several meters to and from the docking station without a GPS signal. This feature would enable parking in a shed or garage thus securing the robot while at rest.
Hi there! Thank you so much for your thoughtful feedback! At Yarbo, security is a top priority, and we're fully committed to protecting our users from social engineering attacks. We've put in place strict protocols to verify user identity before any ownership changes or device resets are made. This includes multi-factor authentication and careful checks to ensure that only authorized users can access or modify account details. We really appreciate your input, and we're always striving to improve both security and innovation to better serve our users. If you have any more questions or ideas, feel free to reach out anytime.
Can you have a guest use the app with limited features? Let’s say my neighbors mower breaks one week and I’m out of town. Is there a way I can let them have access to the mower without having access to important features like the camera or other sensitive items?
Hi there! Thank you for your comment! Yarbo is designed with several anti-theft features to help protect your unit. Since it's bound to your Yarbo account, it can't be used by others unless you give them access. Even if someone tries to tamper with it, the battery is locked with a unique key, and the geo-fencing feature helps you keep track of its location. If Yarbo crosses a designated boundary, you'll receive an immediate notification via the Yarbo app and Yarbo unit will sound an alarm to notify the surrounding people. The built-in GPS, RTK, and 4G continue tracking its location even if it's powered off, so you can share that data with local law enforcement, just like retrieving a stolen car or motorcycle.Thanks again for your support! If you have any other questions or need assistance, feel free to reach out to our support team at support@yarbo.com!
Hi there! Thank you for your comment! Yarbo can be programmed to handle complex driveways, including long winding ones with slopes like yours. The RTK setup (data center) for the Yarbo unit has a signal transmission range of up to 1000 meters in open areas and around 200 meters when obstacles, like buildings, are present. To get a more accurate evaluation for your specific driveway, we recommend you reach out to our tech team. Please contact doris@yarbo.com and provide a picture of your driveway or property layout, and they’ll be able to offer a more detailed assessment. Thanks again for your interest!
Thank you for your comment. Yes, Yarbo is available in the UK! You can visit our website at r.yarbo.com/41aeYtw and select your country from the menu at the bottom of the homepage for more information. And please feel free to contact our customer service team at service@yarbo.com or give us a call at +1 (631) 818-1850 if you have any questions!
Great solutions! Hopefully, Yarbo headquarters has been trained about social engineering attacks so as to not have a bad person call up support and beg to have their Yarbo reset to a new owner because of locked out of email, lost phone, forgot password, owner died, sold to someone else, etc. There should be a formal written business process to facilitate or prevent changing ownership. We often focus on 15-character passwords as being unbreakable but sometimes all the hacker needs to do is call the help desk and ask to have their password changed. Also some robotic lawnmowers have the ability to travel several meters to and from the docking station without a GPS signal. This feature would enable parking in a shed or garage thus securing the robot while at rest.
Hi there! Thank you so much for your thoughtful feedback! At Yarbo, security is a top priority, and we're fully committed to protecting our users from social engineering attacks. We've put in place strict protocols to verify user identity before any ownership changes or device resets are made. This includes multi-factor authentication and careful checks to ensure that only authorized users can access or modify account details. We really appreciate your input, and we're always striving to improve both security and innovation to better serve our users. If you have any more questions or ideas, feel free to reach out anytime.
It was nice to meet you guys at IFA 2024. Greate products.
😀
Can you have a guest use the app with limited features? Let’s say my neighbors mower breaks one week and I’m out of town. Is there a way I can let them have access to the mower without having access to important features like the camera or other sensitive items?
Is there a way to provide the local law enforcement the yarbo gps location for retrieval much like a stolen car or motorcycle?
Hi there! Thank you for your comment! Yarbo is designed with several anti-theft features to help protect your unit. Since it's bound to your Yarbo account, it can't be used by others unless you give them access. Even if someone tries to tamper with it, the battery is locked with a unique key, and the geo-fencing feature helps you keep track of its location. If Yarbo crosses a designated boundary, you'll receive an immediate notification via the Yarbo app and Yarbo unit will sound an alarm to notify the surrounding people. The built-in GPS, RTK, and 4G continue tracking its location even if it's powered off, so you can share that data with local law enforcement, just like retrieving a stolen car or motorcycle.Thanks again for your support! If you have any other questions or need assistance, feel free to reach out to our support team at support@yarbo.com!
My driveway is almost 360 meters long. With Yarbo being geofenced to 200 meters from data center will it not be able to snow blow my driveway?
Hi there! Thank you for your comment! Yarbo can be programmed to handle complex driveways, including long winding ones with slopes like yours. The RTK setup (data center) for the Yarbo unit has a signal transmission range of up to 1000 meters in open areas and around 200 meters when obstacles, like buildings, are present. To get a more accurate evaluation for your specific driveway, we recommend you reach out to our tech team. Please contact doris@yarbo.com and provide a picture of your driveway or property layout, and they’ll be able to offer a more detailed assessment. Thanks again for your interest!
is yarbo in the uk?
Thank you for your comment. Yes, Yarbo is available in the UK! You can visit our website at r.yarbo.com/41aeYtw and select your country from the menu at the bottom of the homepage for more information. And please feel free to contact our customer service team at service@yarbo.com or give us a call at +1 (631) 818-1850 if you have any questions!