Calculate Agents Requirement Daily, Weekly, Monthly Wise👩‍🔬| WFM Call Center Knowledge | Techno49

Calculate Agents Requirement Daily, Weekly, Monthly Wise👩‍🔬| WFM Call Center Knowledge | Techno49
This video talks about agents required calculation on daily, weekly, monthly wise with the help of shrinkage, occupancy, login hours, aux etc. Important interview question which is always asked during interview.
How to calculate agents required in call center
What is occupancy
What is agent utilization
What is shrinkage
How to calculate shrinkage
What is shrinkage formula in call center
What is RTA
What is attrition
What is WFM
How to do forecasting in call center
What is agent productivity
How to calculate AHT
WFM questions and answers
WFM Interview
MS-Excel
What is the importance of WFM
What is scheduling
How to reduce AHT
#callcenter #excel #wfm
#occupancy
#workforcemanagement
#viralvideo
#techno49
#attrition
#shrinkage
Thanks for watching. 💥 🔥💥 🔥
Please subscribe, share, like. ✔️✔️✔️✔️
Edit by- Techno49
Managed by- Techno49
UA-cam Channel - / @techno49
Please subscribe, it is FREE 🙂 🙏🙏🙏✔️✔️
✚ Please share this video in social sites (Facebook, Google +, Twitter, Reddit and other social sites.) 💥 🔥💥 🔥
✚ Thanks for watching! Don't forget to SUBCRIBE, Like & Share my video please if you enjoy it! Have a nice day!.
Just for information, below information. 💯 💯
FAIR-USE COPYRIGHT DISCLAIMER
Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for "fair use" for purposes such as criticism,
commenting, news reporting, teaching, scholarship, and research. Fair use is a use permitted by copyright statute that might otherwise be infringing.
Video is made With the intent of educating and inspiring others.
. Creativity is done by techno49
However, If any one has any issue, please contact me at email below
[e-mail]