How I fixed my Flow motion sensor Kitchen faucet
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- Опубліковано 22 сер 2024
- This video is to show you how I was able to fix the issue I was having with my flow motion sensor activated kitchen faucet. The sensor did not turn the water on and off. I explain how I was able to fix that issue.
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I moved into a house with this faucet already installed and didn't realize I could switch it over to manual. This is a game changer. Thanks Dave!!!
I love this product. I have had it installed for several years. What I most like about it is that it's a water saver. No need to let the water run constantly when doing dishes. My experience with customer service has been positive.
I also love the fact that just pulling down the head turns it on and off! I think THATS MY FAVORITE FEATURE! I can't tell you how many times I go to other peoples houses and try to turn on their faucets that way! 🤣🤣
That's funny.
Knowledge is power, lol.
Thansk for the post! Got a touch free soap dispenser too and now when I'm prepping meat or messy stuff I don't have to touch anything--game changer.
Said and done. Just like you said. I replaced the batteries, disconnected the line for a minute or so, plugged back in and it worked like a charm. Thank you sir!
Awesome!
Thank you for watching!
I thought I tried everything, taking the data cable out for 30 seconds like you said did the trick. This solution was NOT in the manual! Thank you sir!!
You are very welcome!
I hope my other videos can be as helpful. :
Thanks! I was using the faucet in manual mode because it stopped working. Replaced the batteries and couldn't get it to work at all :o Couldn't get it to work after turning the button clockwise or counterclockwise but then saw your video and unplugged the data line, waited a couple of minutes and plugged it back in. Voila! Thanks so much!
That is awesome. I am very happy I was able to help.:)
I hope my other videos are as helpful.
After two years, wife says Flow faucet not working. Time to change batteries? Changed batteries, no change but I could hear the solenoid valve clicking. Hmmm. Changed valve underneath to "manual". Still no flow. Hmmm. Possible solenoid valve plugged. So I tried unscrewing the faucet head. Water flows like a river with no head. Hmm. There was no indication how I could dissemble the head. But the first thing the water hits is what I think is the flow restrictor, It's tiny but it pries out of the head inlet. Looks like some kind of valve - maybe a one-way check valve. Reassembled the head to the hose and works like a charm, with more flow. So add this to your list of possible problems.
Thank you very much for sharing your issue and resolution.
I had a similar issue. Water would be flowing and then suddenly stop. I could hear the sensor trying to open the valve but nothing. Switched the valve on the black box to manual and still nothing. I found the comment hear and gave it a try. Removing the flow restrictor worked for a few minutes and then the water snapped off again. Everything worked great with the nozzle head removed so I knew where the problem was, just not what the problem was. It ended up being the manual shut-off button on the nozzle head. Water flow or vacuum pressure was causing it to active and stop the water. You can see the manual shut-off mechanism inside the nozzle head so I used a wooden skewer to push the valve open. That seems to have done the trick as all is working fine now.
@@tlmoore91 Thanks for posting this. I wish I saw it before I removed the Flow faucet (after ~7years of service) and re-installed the original builder faucet just to get some running water in the kitchen again. Had to push that valve in and out a few times before it started working again as you described. Will try that first if it happens again! :) Thanks @DiscoverwithDave as well for posting the original video as well. Appreciate you both!!
Looks like this may be the case with me as well, if it works, many thanks. UPDATE: Worked like a charm, cleaned the head with some Vinegar while I was at it, thanks again buds, cheers from FL!
Worked like charm! Thanks so much for sharing the solution of disconnecting the data wire for 30 sec.
I am so glad to hear that. Thanks for watching!!! I will hopefully get a video up soon on my new kitchen remodel.
I disconnected the line. Then changed the batteries, then waited 1 minute, then reconnected the line . Works now! Thanks!
Thank You Thank You Thank You This thing was driving me nuts. Checked everything. Unplugged and plugged back in repeatedly but never waited 30+ seconds. After waiting about a minute and then plugging back in, it worked great. Thanks.
You are very welcome. I am so glad to hear that and I am glad I made this video if it helped even just one person. Thanks for watching!!! I will hopefully get a video up soon on my new kitchen remodel.
I just discovered I had one of these in the house I just bought, and thanks to your video mine is working!
Glad I could help!
Thanks for Watching. :)
just had to say thank you. I was about to disassemble the whole thing to figure out what happened. All of a sudden sensor range shortened, to the point where i had to touch my finger on the sensor itself. This took care of it. easy 1 min spent
You are very welcome. I am glad this helped.
Big Thank you. My faucet has been down for weeks. Been on manual mode. (boring) Replaced batteries twice. Tried to contact Bio. Due to heavy demand...Blah, Blah, Blah. Did what you suggested....It works. How long...who knows, but I love the faucet. Thank you.
That is great!
I am very glad my video was able to help you. Please come back again to see future videos :).
Glad that has helped folks. We've had Flow for a couple years and it leaks around the handle. Two local plumbers have told us they can't fix because they can't get parts for model. It was hard to get a response from the BioBidet company and they said we could ship it in and pay for repairs. Something like this is an investment for long-term use. People should be able to repair their own devices. Just an FYI for folks who are thinking about the product.
I'm having the same issue. Can you even figure out how to remove the handle???
My Flow Motion Sensor Kitchen Faucet handle also started leaking after about 3 years. There doesn't seem to be a way to remove it... I've reached out to them, we'll see if I hear back.
you the real MVP. thank you. i just kept it on manual mode honestly cause when you are washing dishes i hate when it turns off
I totally get it. I have switched back and forth.
I hate when I forget I have the motion activated and get my shirt wet, lol.
Thanks, your suggestion works great!!!!!!😂
I believe my control module quit after 3 years. I can't get it to work in manual mode. Any tips? Just had knee surgery today and having to coach my wife
Try putting in new batteries.
This was the first video, problem solved. Thank you
You're welcome!
Thanks for watching!
Thank you!! It works. I unplugged it waited and plugged in and it’s going!!
Great to hear!
That's what its all about.
Helping each other, team work!
It worked, thanks a ton!
That did it. Thanks for your help! Now fingers crossed it doesn't leak.
Your Welcome. Great job. :)
One of the best informative video 👍🏻 thank you
So nice of you!
Thank you thank you.
Your kind words gives me the energy and inspiration to keep trying to make more videos.
A major flaw in these touchless faucets is the cartridge that is in the electronic box. Mine started dripping after about 1.5 years but only if the manual handle was open. When manually closed it did not drip which means that the manual cartridge was fine. But when it was open and ready for the sensor it was constantly dripping.
Interesting, I have not experienced that.
Thank you very much for sharing that helpful information.
I'll check when I get home. I did both the batteries& data line but I literally unplugged it and plugged it right back in. Maybe if I wait 1 min it will work. I'll let you know. .
Thanks for watching and please stop back.
Mine still wont work i ordered a new one an couldnt get it to work either :(
What do you guys recommend I unplugged everything and my sink still won’t work I see the sensor blinking but it won’t let the water out I also did the battary change and nothing
It doesn’t even do it manually
I am not a plumber, but if you are not even getting water to come out the faucet manually then it sounds more like the shut off valve. Is the water supply to the faucet turned on?
@@DiscoverwithDave yes it was ended up replacing the entire thing
This faucet leaks after not even a year. Mine drip every 2 seconds. I open up and check the seal and gasket inside the head and it looks pretty good. How do i fix this?
Very helpful thank you 🙏
You are very welcome!
I hope my other videos can be as helpful. :)
Your tip worked! Thank you!
Glad it helped!
How do you disconnect the data line? Is it a direct pull apart? Or does it need a twist?
Unscrew the locking collar then pull the 2 halves apart.
Hello, I have a very similar model with an identical setup, is there a washer on the knob that changes the mode from sensing to manual?
just bought the same faucet, the position of your handle to wall seems close like mine, is there any way to readjust the handle from hitting the wall as it doesnt go all the way for hot water.
My kitchen and quartz and the even the sheet rock look the same as this guy's lol. I have the same problem with my handle. I just installed mine today and I just rotated it a bit so that I can freely open the hot water and to prevent it from hitting the wall. Its slightly noticeable and the sensor is not centered but it's better then getting annoyed by the handle every time you use the sink.
I also rotated mine slightly clockwise. Not really noticable
hi
my body before me took apart faucet trying uninstall for countertop replacement, after all we find out 1 wire. cable was hanging out like was disconnected, after all faucet don’t work
i thing we need connect that cable back and i don’t know how
Does your faucet also start when you pull out the hand held sprayer, we had our for the longest time before I realized it worked that way as well lol
Thank you budd this worked for me
You are very welcome!
I hope my other videos can be as helpful.
Has anyone had problems with it turning on and off when rinsing big pots and pans without pulling off the faucet head?
Love this faucet. Installed and cannot get to full "hot" as the lever hits wall. Your installation in video is actually closer to wall than my install. Can you adjust the range of the Hot-to-Cold on the lever?
Hi Fonda,
Thanks for the great question. I have been using for awhile now and I believe I am getting the full hot, LOL. Maybe I am missing even hotter temperatures.. But seriously, I have heard of some people with similar problem and they rotated it a bot to get more range. Mine is close, but able to get hot and cold. Thanks for watching and please stop back.
Did you figure out how to rotate the handle I have the same problem
Hi, a plumber checked my faucet and rold me the censor is done but it is pretty new so I can't believe, then after he fixed it and left, ever so often the pipe sprays out water.
The pipe was running with the faucet off and we had thought the battery needed replacing before because we had to use the tap..
Sounds like your plumber lied to you
Mines not working manually either
Does the faucet work without the control box?
If i dont want the sensor to work, will it work without it? As in manually? Anyone? Thank you
Yes, you can switch to manual.
Are the batteries replaceable?
You put 4 of your own AA batteries in and change as necessary.
I have had mine for 3-years, FLAWLESS, no problems not a single drip either.
That's good to know.
Handle the gloves but not the handle
Mine didnt work because i didnt realize there was a factory sticker over the sensor lol
LOL, glad you caught that.
Thanks for watching and please stop back.
Didn't work for me 😔
I am sorry to hear that.
The success rate is usually very high. It must be something out of your control, like a faulty part. Is it still under warranty? Good luck.
This Flow kitchen Faucet is garbage. I have had it for 2 yrs and after a yr I have to change the batteries every month. They offered me a new black box but wanted me to buy it, send them the old one and if there was a problem with my old electronics box they would refund me the money. What a waste of time and money. plumber wanted $200 for install. Should have paid the extra $200 from the start and purchased a Moen or a Delta.
Huh, the same symptom happened to me, first set of batteries last for over a year, then every 2 or 3 weeks have to change fresh ones. I ended up soldering a 6V AC/DC adapter wire to the control box battery compartment to get rid of using battery. There are also AA dummy battery in the market, around $5 for 4. Using them with adapter or some dummy battery also come with AC/DC power adapter hooked in the package for total around $12 pretax. You do not have to the wiring work as I'm doing. The other thing I do not like is the water volume control handle, narrow range from no water to strong stream , harder to get somewhere in in between. It looks not high end also.
Interesting, thank you very much for sharing.