Відео

Everything he said are true. Not just Toyota but at other dealership as well. I quited the dealership after 4 years. The first 1 was the hardest. Mostly all I get was warranty job. I finally make some decent money after the 2nd year however, I don't like the kiss as structure. After I quite, I went and opened my own shop and never look back.

Sorry you had to go thru that. 🙏🏽 I hope you sued them.

Yep I've been a tech for 20 yrs and this is exactly how it is. It never changes.

Reality check on being a car mechanic in Corporate America. The working condition and pay are lousy and they scam the the customer. You either open up your own shop or get a Union protected job in government or private sector. Mike Rowe, your "your full of it."

And all the good jobs get taken by the veteran techs

Hope you treat your employees the same

People are sick and tired of being abused and overlooked by their employer. People aren't going to subject themselves to it anymore. Especially when most people can't really live on the s^*t wages most companies are offering.

They are replaceable......!

Wow Dealership suck.

Going on for 14 years for a dealership, this happen when your to green to the industry it's not the same as mom and pops shop it's just unfortunate you started at a crap dealer those are red flags but after so many years I can tell you yes you can make over 100k, have health benefits, 401, and other career levels with in the dealer it is up to you just gotta put in the work hope the best for you not all dealers suck like this one lol

Hey awesome video!! I did 25 years with ford from the bottom to the the top. Ended up in management for the final two years trying to make a difference and still had a manager above me pulling the same shit. I quit my career two and half years ago and was the best thing iv ever done. The industry is terrible I will never go back to a dealer. I was robbed for 25 years and wish I had the balls to quit long ago.

Toyota advisor are trash

When I first graduated Tech School my teacher lined up an entry level tech job for me at a Dealership. I was a young 18 yr old kid but knew how to do brake jobs, oil changes, etc. For 3 months management kept telling me they were going to start me in training classes for a Tech meanwhile they kept ordering me around to clean and vaccum cars and medial stuff....not the position I was hired for. One tech would ask me to help him with things which I did and Id get reprimanded doing the job they told me I was supposedly hired for. The 3rd month in they laid me off after wasting my time like an errand boy. I went back and told my instructor who sent me there and he was furious. I did learn some valuable lessons there like not to be so trusting and not everyone has your best interests at heart. I witnessed first hand salesman almost getting into fist fights screaming in each others faces. Ugly experience that steered me away from that type of career. Ive worked for independent garages that were alright but I think going forward I would only ever work for myself...it can be a greedy, cut throat business that brings out the worst in some people. People have little idea what it takes to be a skilled tech, the knowledge, experience and investment in tools and technology that are always changing. I believe over the next 5 yrs we will see how few good techs are left and the ones still in business will have a waiting list of months if not years long. Appreciate you posting this video you deserve better and hope you find it!

There was another tech that worked for Subaru that experienced the same. Search UA-cam. It’s a crime the way they are treated.

It’s true I put new sunroof drains in a Nissan Murano on a car my coworker got paid to work on Just because I know it’s what was needed to fix her issues. Took a lot Working with fragile light plastic colored interior pieces is 10x hard as as replacing an engine.

Imagine having to clean your mess. Yes everyone has to pay for uniform service. So why didnt you eat before you punched in. Sounds like sour apples. So dont vote for Biden. Also sound a bit entitled.

Thanks for this video, my friend. It was very informative. I have a question: How much would it cost me to replace the injectors on a 2009 camry 2gr-fe v6 engine?

I am a class A interprovincial mechanic, I worked the bench for many years. I was a service manager in several dealerships. I would not have a service advisor who didn’t have mechanical knowledge. People need to wake up! Upselling is standard practice today. Using a service advisor without knowledge of an automobile to upsell customers is not acceptable! As a service manager I never advised a customer to have unrequired repairs. I liked straight time shops, where our mechanics got paid for the time they worked. Flat rate shops only encourage mechanics to speed up their work often causing failure in workmanship. I always tried to make sure each mechanic was given a fair amount of the work. Naturally there are better mechanic’s who are better at diagnostics in certain areas. Those mechanics who are skilled would be like specialists who do drive line work, or major engine work. For the most part general repairs which are not so technical should be share fairly. He is right Warranty work should not be put on on technician, because it does pay as much, it must be shared. Dealerships have become extremely greedy. I went on into sales, and eventually ran a dealership. Today dealerships bring dealership principles together and share the numbers, embarrassing those principles whose numbers are low. I have never owned a new car, the newest car I would buy would be a three year old with good maintenance records. The first three years of ownership are highly inflated. You can buy manufacturers warranty at the very end of the initial warranty period. Never buy add on packages when you purchase a car, they often make more money on these packages then the sale of the car. If you can always arrange finances yourself through your bank, or know and be prepared to walk if the interest rates are not what you can get through your bank. Be a smart buyer, and have a good mechanic who can do maintenance for you, using OEM factory filters, and oil. As long as the maintenance is performed by a licensed technician using OEM parts they must honour your warranty. Be smart!!!!

Toyota master technician, ASE master technician worked for Toyota for close to a decade quit and went independent in 2021. Got sick to death of trying to make flat rate hours on bullshit warranty times. Love the cars, hate the dealerships

i was a big fan of Toyota before shame on you Toyota

I was shopping for cars and now im not buying toyota . You treat people like elon musk treats his workers. Ill never buy a tesla either

Shame on toyota. They dont budge on their prices and screw their employees

We thank you for sharing your experience with a Toyota dealership as a tech. As you did already; you're not being treated fairly, you leave. Now, not all shops mistreat you. Look around and you will find a good shop and before long, you'll have your own shop. Next time your boss says to you, what are you doing, the floor needs sweeping. Tell him you need Vaseline. When he says why, tell em I'll shove the broom up my ass and it will sweep the floor as I repair the car. Two jobs at the same time. Hang in there.

What does amaze me about people is when things are going well nobody has anything bad to say about people or places but as there's a disagreement they talk about the bad things. Jackasses

Why are so many technicians complaining 😂😂 obviously if it was such a crappy industry it wouldn't be so common. Most of the complaints here could be mitigated by better judgement calls. Grow up kids and move to a better job, don't work hours you're not being paid for, grow a back bone.

You seem to have no qualms calling out Toyota for all this shit that seems to have been perpetrated by a single dealership, who you refrain to name. I gotta wonder if you're just whining because you did a shitty job and they fired you. Kinda sounds like it.

this is what i have learnt in my 10 years living in US - there are 2 Americas - good and bad. Toxic Masculinity vs compassionate colleagues. Some are kind and understanding and some are really cheap and always looking to take advantage of people.

Hey my friend, you’re absolutely right and I am sorry for all the troubles that you did face. You seem like a guy with a good heart and a good mind. I hope things prevail for you. With all due respect I used to be a supervisor (even though it was in a different industry), it was one of my pet peeves for my employees to come in and order breakfast and eat it while there at work. That’s what lunch breaks are for breakfast should be eaten before work not while you’re on the clock.

Sounds like a lot of crappie people at that dealership. Some of the things you mentioned are normal. Dealers do a ton of warranty work. Book hours are a scam!

Hahahaha if anyone is working on cars to make "lots of money" they are dumb. But you are right lack of education/information is the #1 cause of "loading the parts cannon" and just seeing if replacing the part associated with a code fixes the problem. Less than 25% of the time you will pull a code, look it up and replace the part associated with the code and solve a problem. Unfortunately its actually very difficult to get actual (accurate) wiring diagrams or schematics and specifications on electronic parts off the internet. Without a factory service manual (expensive) or a monthly subscription to a automotive repair library (also very expensive) its difficult to trace and identify electrical issues. Typical "repair manuals" are junk they don't give you any worthwhile information. Hell even with all the information you need it can still be difficult and time consuming to find/fix electrical problems. Unfortunately since electrical issues are at least 50% of the problems you see while working on modern cars this can be frustrating for the mechanic and customer. With some knowledge you can make sure some electronic components are not totally fried but without the specs on voltage/resistance for that specific part its just an educated guess. The days of fixing most car problems with basic tools and a good mind for mechanical systems are gone.

Dont mention all the tips and ridiculous amout of thank you cards to the advisor that always fixxes there car so well and quickly bla bla bla all the donuts and breakfast sandwiches lunches and new connections made on the backs of techs. Fuck dealerships. Most the techs are trash and offer no value to the brand

I worked at a company similarity to how this guy is experiencing and yeah, it was total garbage. One of the worst jobs I’ve ever held and I will never go back to that place. The sad part is…is that they went from hourly to flat rate and screwed everyone and the newbies when it came to benefits and wages. There was lots of favoritism amongst employees and management. If you weren’t liked, you would get the crap jobs and make it nearly impossible to meet the flagged hours required.

Everything he said is true dealers are a total crock of shit

If all mechanics , truck drivers, plumbers, hvac workers, electricians etc… stopped working for a year this country would come to a stop. Don’t forget who makes this country go. Pay accordingly.

That is why I got out of working on cars in 1979. Same then as now. Go to heavy equipment. I have been in hiway construction since 1980. Pays much better.

Open your own garage. Like car wizard.

No respect for the employees I will never work for a car dealer also buy a car from a dealer

I would rather my technician vs the coffee barista... I wish this was an option. I didn't know you guys were treated this way.

BS

I am not really sure the point you're trying to make. Look there are many companies that suck to work at. I don't complain. I get out of there as soon as possible. I took the insight an inside info I learned working for the corporate A holes and went out on my own and experimented with different businesses of my own- found one 30 plus years ago and I am retiring this year at 65 after 30plus years of being my own boss by giving customers better quality service . Life is hard sometimes, and no place has streets paved with gold. But other companies crappy service is a opportunity for anyone wanting to strike out on their own and give better service than the nightmare dealerships. Many car companies and dealers are in big trouble now from years of terrible customer service.

It's not Toyota, it's the SHIT dealerships. Dealership behavior is why I have never purchased a new car.

I’m fortunate enough after 12 years of flat rate between 4 different dealerships that I landed a hour technician position that actually pays well

in one of your recent videos you went out to a box truck with a no start. you tried to crank it over, it tried to crank but couldn't. you replaced the battery before testing anything to find out the engine was locked up either you practice what you preach or you are just another meme youtuber spamming general content to make money. gotta pick one man

The last Toyota I've bought brand new was back in 2008; it was a clunker, no more Toyota for me ever!!!

The first “manager” that yelled at me would need major dental work. You should have quit on first payday. After breaking first pinky, they would be paying you your money.

Cry me a river. 1) No contracted cleaning company cleans the shop. You need get a grip on reality, 2) work that was recommended before, goes back to the technician that recommended it. If you’re new, your pipeline of recommendations hasn’t worked its way back to you yet. 3) as a trained technician, nobody should have to teach you how to use a tire machine or a brake lathe. 4) Unless you totally suck, as a technician, you’ll never lose your job. 5) Service advisors require a lot of training and are held accountable on hours they sell. 6) it sounds like you didn’t have a good dispatcher. 7) it requires a lot of time to hone your skills as a technician. 8) bad warranty times are part of the deal, it sucks, nothing you can do. 9) customer-pay hours pay better, that’s where you make your time. Lots of technicians make a lot of money. 10) maybe the dealership wasn’t ran well, not all dealerships are ran poorly. Shame on you for trying to berate all dealerships for your bad experience.

Well, you are here Illegally and taking jobs from other Americans, Americans descended from the originals who built this Republic! What did you expect?

working for yourself is the way…much more rewarding…do youtube car repair videos

I tried working at a Dealership, it lasted 10 months. It was easy to see pretty quickly that being honest would not pay well in their system. They pay so low that anyone who is entirely honest will be working for minimum wage. Meanwhile the most dishonest there make the biggest pay checks and are considered Elite in the shop. Seems that getting paid for work you don't do makes you more efficient. Smh Not sure if you can blame them when the manufacturers want to pay .6 for a two hour job. At the independent shops you at least have some leverage if you're good at your job.

Shame on you Toyota dealership ! Disgusting.