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Kinetico replaced some head parts two years ago. Dishwasher shows hard water deposits. I have some water under the clear cap where you turn the advance screw. When I push down and turn the screw, it doesn't always engage. The brine line sucks when in BRINE RINSE, but not in BACKWASH. Watching for a third time and taking notes. Tech not available for six days.

How does an almost empty salt tank work as well as normally filled salt tank

Thank you for easy to follow directions.

Great information thanks! Plan to do this, but I found my unit isn’t even metering. Appears to not have been running correctly for some time and I wasn’t aware and looks to have possible sediment? I’m on a well and my unit is older than user as my pre filter is not part of the unit.

where can you purchase the disposal filters

Ty

Thank you so much for this tutoring. Really need it !!! Appreciate your big help.

System keeps running

This is extremely helpful. I was going to get an engineer in to service the head but I have suction so the problem is the float valve beingʻ blocked

Any links for brine refill filter replacement. Mines completely clogged

When refilling a 2040S resin tank packed. do you fill to the very top just enough to screw the cone and head on or do you leave more room?

Absolutely nailed it, thank you! At the 14:45 mark where you demonstrate the suction on the brine line, ours didn't so this, and our salt level stopped dropping. When I opened it up I found a very small piece of plastic (from the salt pellet bag possibly) was blocking the small orifice (5:30 mark). Pulled it out, put everything back together again, and- Voila! We have soft water again! THANK YOU SO MUCH! Jim

I lose water when unit goes to regen. I go to bypass for a few seconds. Then unit starts regen and I have water back ???????

How often we should change this filter. It's there anything that that needs to checked or changed? I also have a separate drinking water filter after this main water treatment system.

My unit keep pushing water out the drain. I am talking about gallons of water. Our local water softener technician says nothing is wrong with the unit. Please help.

I take a broom stick to my salt tank on occasion. No salt bridges.

01:36 what if it doesnt stop? mine just keeps draining & keeps draining & wont stop :(

Major help. Appreciate you.

Is it normal that when I do this , I don't have soft water. I have a new unit and every time I do it I end up without soft water

Great video well explained and easy to understand. We were quoted 4,500.00 for a new unit, not anymore!

Good job with the training videos.

Thank you Kasey for the nice videos on the Kinetico softener. I have Model 30, and I checked the entire control head, everything is in order, nothing is plugged up and it is clean. But it is still not using any salt water, there is no suction. It looks like the air coming out instead of going in. Can you advise what could be an issue and what shall I check further?

where can I find/buy this same type of filter?

Hello Kasey, great videos and thank you for them. I believe my softener isn't using salt. Watching your video gives me the confidence to at least review the system and take the mystery out of the device. So I'm looking at the brine tank first as I see water dripping from the quick connect from the brine tank to the siphon (sucking) hose of the head unit. I noticed in your example that the siphon is much stronger than the siphon on my unit. But there is sucking in the brine tank. When I pulled the brine tank float mechanism I noticed crystallization around the bottom of the mechanism. With a lack of a better word, the bottom of the float device looks like a shoe with a heal where the ball valve and float mechanics attaches and the toe portion of the shoe where the hose connects into. My question is simple; does the toe portion of the shoe have an opening in it other than the hose bulkhead? I took the bulkhead where the hose connects into the shoe and saw a nipple into the main plastic and if you look at the front of the shoe, it appears thee is an inlet with a cross filter to which the brine could enter into the float mechanism. The hole in front had crystalized salt in it but after placing in warm water and releasing the crystalized salt, there isn't an opening to that toe area. Is there a hole or not in the toe?

Great set of videos. We have a Kinetico MACH Series 4060 with carbon tank, water softener system in Phoenix AZ. We purchased new and it was installed in 2005. It has performed flawlessly during this time. The last time (2022) we had them out for service the service guy did not replace the carbon. He wrote on the bill don't recommend carbon replacement, unit will need to be replaced soon. Seems like this unit is working fine and would be wasteful to replace the entire unit. Was he just trying to up sell us on a new unit or should we be concerned? As you know these units are $$$$. Why would you need to replace everything? This unit seems to be built like a tank. Seems like there should be a refurbishment option if needed? Wonder if the new units are built to the same standards?

Hi again. My friend in Las Vegas actually has a Kinetico 4040s OD system. I messaged you earlier today. Hoping you can give me advice and or directions on fixing her system that is not working or using the salt brine Thank you in advance

Hello there My friend who lives in Las Vegas has a Kinetico water softener system. It does not appear to have that pre filter attached. She has told me that the salt portion is not working. I have watched your other videos. My question is does one ever have to change the resin beads in the system and if so is that difficult to do.. I saw a episode of This Old House where they emptied the resin tank and changed the the resin beans along with some other parts like a plastic strainer/Filter on the bottom of the pipe in the resin tank. I am going to visit her next week and she has asked me to help her diagnose her problems. I found your other 2 videos very helpful Please advise me if possible. Mark

So what do we do if the brine elbow doesn’t have vacuum?

Thank you

Guys please dont forget to wear Nike sandals while you service the unit

I wish you would hire a camera man lol Hey why does the water have a strong salty taste? What is wrong.

Thanks!

@kaseysirak very helpful video! Question for you. We are moving and I want to take my Kinetco with me. Do I backwash it? What are your thoughts? Thanks!

I did everything you mentioned and I still don't have vacuum. Any suggestions?

Kasey, thanks so much for your instructive videos. Could you help me with an issue that doesn't seem to have a video? My water softener is cycling way too much and consuming a lot of water and salt. I was slow to realize this, but our last quarter's water bill was way up, and I can now see that it's been eating salt at too high of a rate (ran through three 50 lb bags in a few days). I followed your trouble shooting video precisely and can confirm that the control dial is rotating (seeing the little pawl click), that both sides of the cycle draw the vacuum on the brine tank at the right time, and have the same audibles and drain-line flows that you show in the video. I have a model 2030s. Any advice on what to try next?

If the actuator valve up top is stripped out and I can’t set it to backwash. What do I do then?

Hello everyone, I am in the market for a water softener and would appreciate any feed back and experience with Kinetico product or Ecowater systems.

Thanks for your UA-cams, my system is using to much salt. I can taste salt in the morning when brushing my teeth. How do I adjust it.

I have the wrench and it fits right..I can't get that damn thing to twist off for the life of me to change the filter 😭😭

how much water should be in the brine tank, and what to do if there is too much? Thanks for the videos.

Great video easy to follow and very straightforward explanations. Watch the video a couple of times and I was able to clean and assemble the head of my water softener and get back to business of making water in about an hour. Really appreciate your efforts. Thank you.

Amazing! Having the exact issue he describing! Thank you got the step by steps

Awesome video! Thanks so much for sharing. I would have never thought serving a Kinetico would be so easy.

Hi there, thanks for the great video! I have a similar issue with the dechlorinator valve manifold/ head. Water is dripping. Apparently it's from the gasket joint but I'm not sure. Do you have a diy video for it? Would it fix by changing the gasket/ O ring or does it need valve head / manifold to be replaced? Would appreciate your expertise. It's a 12 year old unit.

Hi Kasey. I'll TRY to be brief. Have a cottage used maybe 12 days spread out a year. No laundry or dishwasher, let's say 3 person usage, dishes, hands, toilet, 10 showers TOTAL a year. Hard, (~17gpg) well water, UV filter, septic system. Getting rid of Cullegan exchange tank water softener. Considering Kinetico, really EVERYTHING. Understand "K" is usage controlled refresh, not timer, but learned from your videos you can force things w/ screwdriver control on top. QUESTIONS... Any recommendations? If system is shut down while away, will that ruin resins? Prefer to shutdown pump while away in case something freezes, but could put in shutoffs to in house lines and allow pump to run. Water equipment in heated garage. Wondered if resin ions dissipate over long NO usage periods. IDEAS please ! Thanks, ...Rich

My kinetico uses almost 60l of water for one regeneration, it hapens ones in 24H, I find it that it is too much water and salt. Can you advice me?

Thanks for the awesome video. You didn’t show where to put the silicone on?

Water doesn’t stop coming out of the valve even in bypass mode…what do i do?

Hi Casey, thank you so much for these informational videos on the Kinetico systems and their maintenance tips. Do you know the model/type of the prefilter wrench? I got a house with the kinetico system and need to change the prefilter but can't find the wrench anywhere. Thanks

Do you have link of part to replace?