Why Your Uber Eats Earnings are Down (And How to Fix it)!
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- Опубліковано 27 лют 2022
- A look at a key mistake that the majority of UberEats drivers make without knowing it! We dive into detailed UberEats presentations to see how they are sending orders to drivers and what drivers can do to receive more high paying orders!
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I sit in the same area every day, right outside the Potbelly sandwich shop. Every time I get an order from there, it's already sitting there ready, even if I've been sitting for 30 minutes with no orders. And sometimes the opposite is true. You travel to a restaurant and it's not ready yet.
Definitely finding an area with many restaurants that are diverse is important. I am fortunate to have a specific area not too far from home with about 30 different restaurants. I average about $23-25 an hour. On weekends can make $100-150 in about 4-5 hours guaranteed. I drive a 4 cyclinder vehicle so it works out very well with gas especially with the prices here in NYC
Nice!
Me as well. There's a strip called State Street about 1/2 miles from my house which has about 15 restaurants and about 10 fast food places. I'll sit at home till I get that first good order to start my day. Then during slow periods I'll do Instacart to keep the money flowing. There's like 6 or 7 different grocery stores right there as well.
Is it better to use a scooter than to drive a car for deliveries in NYC?
🎯🎯🙏💰
Why would you drive in NYC with parking? Electric bike or scooter makes more sense?
I just started working ubereats and my system has been to sit at home until an order arrives since im about 5-10 minutes away from diff restaurant clusters in three diff directions. Once I start driving around I'll usually get a handful of orders and once i make it home I consider that a break until UberEats finally gives me another order. Sometimes its 10 minutes later, sometimes its over an hour later, but this is a city of 80,000 people and im new so there aren't a whole lot of opportunities for me.
i live in a pretty hot area...so when i accept a run i just keep driving very rarely ever park... if for some reason i get no offers i just head towards home...if i make it home a lot of time i will just call it a shift or a night...
Agreed. I clearly needed to pass on more orders based on what I now know. However it always kept me going nonstop for 8-10 hours. In fact, before I learned how to use the pause button in advance, I ran out of gas in a drive thru as the app wouldn't stop for 12 hrs straight. So embarrassing, and the McManager treated me like crap.
if i dont get a new order by the time I finish the last, I'll find a nearby parking lot and set a timer for 15 minutes. That timer seldom sounds before getting a new offer. If the timer does sound before I get that new order, I'll head home. But, since I live wayyyyyyy outside the area I deliver in, I'll wait until I'm out of the zones before turning the apps off (DD and UE are the only ones I do right now). Occasionally a new acceptable offer will come in before i get out of the zone. When that happens, I start the 15 minute process all over again. Some nights I end my shift around 9 or 10, but often the timer will keep me going till much later (headed home about 1AM this morning).
my area is VERY small, though, so almost anyplace I park is near a so-called hotspot.
When I first started doing food delivery I, too, would drive around waiting for a "hit". Often that "hit" would be in the opposite direction in which I was driving - an area I had just passed several minutes ago - so I'd have to hook a u-turn to get to the pickup. If I'd just parked someplace I would have been in position to head to a pickup in the direction I was traveling, and the pickup in the other direction. Saves me a ton of gas money since I started parking.
The only reason that area is a hot area is because you're driving in it 😏
I haven’t gotten a $10 order in over 1.5 months. Now I just login to laugh at the $2 orders they spam me with.
Your right I figured that out on my own awhile ago . There’s 2 shopping centers that are about 5 minutes in distance from eachother. I sit smack dab in the middle in a cvs parking lot and get orders from both zones
@Daniel Brockman yes Ubers algorithm actually proves it
i noticed that the GPS has a big influence in the orders you get, in UBER's explanation about the app they say that the algorithm considers many factors two of them being the GPS indicating if you are driving or walking because this factor changes your ETA to the restaurant, i try to park in a spot that gives me about 4 or 5 minutes of walking to the restaurant it usually takes less obviously but for the app it seems very important, i also when i dont get any order in minutes i disconnect and reconnect, it also gives an order in less than 5 minutes
As a Uber biker I hardly bother with surge zones. Mostly I will sit at home and wait at 1st. Im lucky enough to have 6 busy restaraunts within 1km and 15 more within 2km of home. As a biker theyre prefect distance to get there when its ready. McDonalds for example is 500m away, its my busiest spot from home. Now when Im out and not busy I'll find a shady spot in a rural park to cool off and theres plenty along that 1 strip of shops and downtown core. It works perfect for me, I never wait at a shop it just never gives me work.
Have orders decreased across the board? A few months ago orders in Albuquerque dropped and now its like nothing except a few morning coffee orders, inflation?
this what makes sense... i just drive for uber...and i always stay consistent as possible with my driving...what can throw things off is when uber sends me an offer when i am dropping off and its a pain to find...sometimes gps is way off etc and drop off takes an extra 10 mins to find... this is out of my control,but it has happened...we can only do our best... so its best to stay relaxed and just use everything you got to find that drop off... after over 700 drop offs i have never once left food in wrong location,but i have had a few drop offs take over 15 mins to find once gps said i was there...many times gps takes you to exit gate in large appartment complexes etc...the list of bs is long on why drop offs can be difficult...
the uber gps once told me to turn where there was no road. in fact, if i'd turned there, I would have ended up in a ditch. the actual turn was about 1/2 mile away. because of the app i actually passed up the turn which required a u-turn on a very busy road.
Wow this I the first I heard of them wanting us to cancel. Usually they nag you for canceling orders. It's good to know they're starting to understand. Thank you for making these videos
with all this being said... if you are driving and are worried about gas just park in a decent area where many pickups are around 5-10 mins away...
I sit in the middle of all the restaurants. Used to work great when I had platinum. I went back to work and didn’t deliver for over 4 months. That put me back to green. I haven’t got a single order all day. Very frustrating.
This video was very helpful. Thanks. 👍
I notice Uber eats in my area Laredo TX, has lowered it supplemental pay fare plus base pay consistently are below $2.00 🤔Before the notice on the pay it was at least above $3.50 for supplemental pay now it's lower then $2.00.. Why and How is this possible?
Is it worth doing this gig with a 1999 V6 e320 Mercedes?
Interesting comments and good video. Know your area = know your limits, memorize patterns (streets,habits,times,etc), understand the businesses (speed, prep, PARKING - avoid the crap), remember the customers that tip (service pros) and especially the ones that don’t (affluent and poor) -it’s a real demographic, frustrating apts get easier the second time around (unless they get banned for good reason), street flow is real, understand the habits of the clientele/traffic/locations… KNOW your area. Good luck - it’s a grind!
Good examples:
Traffic flow: road construction, one way streets, no left turn, zero parking, etc.
Business: not ready, make your own drink, poor packaging, sloppy/lazy/rude employees (fuk off), etc.
Clientele: shit part of town, low to zero tip offer, bad apt, too far, CONSTRUCTION etc..
Time of day: slow is slow/rush hour is rush hour- change up or go home. Surges and some promotions are a joke to lure you in to shitty situations/time slots/areas (believe it).
Do you have the link to that presentation content?
Thank you for making this video cause I've seen some videos on "fishing" and "hunting" and never found "fishing" to be a good strategy. (If you don't know, "fishing" is staying in one spot for orders, and "hunting" is driving around). But this idea of being around a several clusters is great but it also depends on your city.
I found for my strategy is to find clusters but start in one cluster and lily pad from one cluster to the next until I find my "monster" which is usually a 20 dollar order to a specific side of town in Atlanta (the place is East Point, they don't have great restaurants nearby and always want food and pay well). Basically I wait for a large order but settle for the small ones in my cluster until that area runs dry, then use an order to transfer to another cluster if possible.
"Hunting" is better than sitting around doing nothing. But don't waste gas, earn money while going to another cluster by using Uber. Even if it is a 4-5 dollar order, it is better than traveling to a new site for free.
i do this. the area i work in consists of two small zones. Occasionally an order will send me from one zone into the other. I usually don't accept it unless it pays at least $2 per mile. BUT, if one area appears to be busier than the other, I will accept a smaller rate just to get to the other zone (indicated by the "hotspot" which tends to be very accurate in the town I work). I typically will not go less that $1 per mile, though.
I consider driving unpaid miles as deadheading, and deadheading is a bad word.
@@ramblingrover7168 where's the hotspot
@@RoomSixty6 They are usually indicated on the map. or at least the used to be. My app has been pausing me every 3-5 minutes for the last couple of months so it may have changed. Customer non-service is useless.
That's what I noticed some of the best orders I have ever gotten were from places where I was anywhere between 3-7 minutes from getting there while driving. So true parking next to a restaurant doesn't work well and it's always the worst orders. Great video.
Great info. Ty
Anybody ever try to order uber eats and wonder why they don't let you order from close restaurants? There can be a taco bell 2 miles from me and they only give me the option to order from the taco bell 10 miles away. They do this for a bunch of places near me.
i've had this happen a couple of times (delivering for doordash). Once I received an offer for a customer in another city (a larger one than where I dash). the pay was good so I accepted. Upon arriving at the customer's address, I realized there was literally a restaurant by the same name less than a mile away from that customer. I do not know if that particular restaurant was closed, or if it simply didn't have what the customer ordered.
My dads having problems with Uber he’s not getting any orders and we can’t live like this please pray for us
This has been my experience as well, and in many cases, UE offers also factor in the right amount of dollars per mile to get you there and to the customer, as long as you're properly cherry picking
Thanks for the fundamentals
Sure thing
What a bizarre system they have. They can’t seriously think think this is beneficial to drivers. I’d much rather be waiting at the restaurant for 15 min. than spend 15 min. driving there. I’m losing the same amount of time either way, but the way they do it means I’m wasting 15 min. worth of gas, too.
I’ve tried parking near restaurant clusters and wasting gas by cruising. My market (Redding, CA) is either slow or just unprofitable at this time. I can be online and ready to accept orders for 11 hours and be lucky to get an order an hour average. I’ll try strategically parking between clusters and see if that helps.
Would love to multi app but GrubHub and DoorDash are full up in my area.
Hope that helps. With jobs increasing wages almost makes sense to get a day job and do deliveries during time off
@@Gignation I completely agree. Price of fuel is a concern as well. I do enjoy not having an actual boss though. Had enough of them.
@@andrewjohnson9531 yes that’s still huge bonus for gigs
Hi from Redding, CT :)
@@dehash666 Greetings. I always wish fellow drivers well. May your ventures be profitable.
I think they match up doubles based on those times more than anything. In my area we have a very popular sushi spot for food delivery. A group of guys have decided to sit outside the front door at one of their tables. I used to get nice orders from there, a couple a day with $20-30 tips. Now sitting in my car parked at the street or driving around it, nothing. I get one a month maybe even though I work the area a lot. Proximity is still largely king. This isn't the only location I see stuff like this at either. But their coordinated effort basically has destroyed it for everyone else. Personally though the restaurant has priority and can't be paired with other restaurants on a double or triple. So splitting all orders that are singles that are often longer deliveries between a group of people doesn't make a lot of sense to me to maximize profits.
Well that explains it😁. I more than once sat in a parking lot of favorite for 10 min and then saw another UE driver pick up an order. I do use the have-a-fav-cluster. But I have had problems with Uber pushing orders that are 8 to 10 miles out of my area and have few restaurants. So it doesn't pay me to take them
Those far away orders are real annoying!
Giving the orders to someone further from the location? Makes no sense.
I’m new to this so when I see the dollar’s on the screen say $5. To McDonald’s then later in inbox I see tip was received. Is this tip already in that $5??
Next. The miles I see on screen. Say I see 3.5 miles. Is that from merchant to customer? Or does that 3.5 include where I’m at also. ?? Thanks for any feedback
Actually, the amount that appears on a call is with expected tip.
The mileage is the total; pick up and drop off together.
I live 3 blocks from a restaurant strip with more than 30 restaurants. Uber only sends me orders from Sonic, Chick fila, etc. (cheapies) why am I getting the "junk" orders?
I just started and Sunday I went out for the first time it was good I ate yesterday I made a little bit over $100 and I got on from 3:00 p.m. and I get off about 6:30
I thought I was going to make all this money and I was so excited and so I get up today to get on the second day absolutely nothing they had $2.50 orders they had $3.60 orders nothing made sense or the miles were just absolutely crazy.
Is there a reason why I am getting no orders at all. I've contacted support many times but I spend 5-10+ hours online just searching for orders and I only manage to get 1 order for the entire day IF i'm lucky enough. I drive to the dark red hot busy areas and all downtown of my city but yet i still manage to get absolutely 0 orders. I can't even take bad orders cause i get 0. It is very frustrating and i waste my whole day and time searching for orders.
I drive in South Florida...mostly Ubereats and Doordash. I think you're on to something! I find I get more order offers when I'm moving around and not sitting in a parking lot. But, right now gas is to expensive to waste it to just cruise around when you're not on a delivery. I've been trying out different locations in busy areas...not neccesarily right by a busy restaurant. One issue to this algorithm is that I believe restaurants say the food is ready when it isn't... I usually experience wait times from 5-20 minutes at most restaurants around here... very rarely is the food ready when I get there! (Worse on Doordash than Ubereats for me) I think you're making good points though...thank you
Agree it’s usually a wait, unfortunately.. I will be addressing the issue of restaurants marking the food “ready” soon!
👋 driving in South Florida too. Would you like to talk to gather some marketing ideas ?
@@jwil5540 Sure...exactly what areas do you deliver in? How long have you been doing deliveries? How is it going for you right now?
@@joyrider0703 right now I'm in Boyton Beach. I've been doing deliveries for 6months now . Boyton is great wonderful tips 👌. I used to do Boca but find myself getting caught in Coral springs area or Hillsboro in those areas for me tips are not good. How far south are you? How long have you been doing deliveries? What type of bag do you use?
@@jwil5540 Wow...interesting! I deliver in Boynton Beach too! I've been doing deliveries for about 2 years. I get sent a lot to Delray Beach and Lake Worth. How about you? I only accept deliveries 7$ and up. How's it going for you? I don't accept Walmart anymore and occasionally I'll do Walgreens or 7 eleven. Do you have another job? I don't right now and go out almost every evening. What hours do you work?
I miss UE, but unfortunately they still have the blocked info in my area. It's a safety issue for me so I can't use the app anymore.
They should make that available seems like something an independent contractor should have!
@@Gignation I've responded to their "survey" saying just that, along with the safety issue point. I heard they were going to do away with it, but it's still here in my area.
@@swtnsour01 where are you, and what are you talking about
Man now i know to be cautious about putting “order not ready”
@Mitch Hello Mitch, why r u being cautious about selecting order not ready?
@@darieanhenderson6926 cause in gettin there too early
Curious how ride fairs work. Why I receive a delivery for $8 but when I’m finished with the delivery I’ll only receive $2.
Have to wait a hour that means the person tipped u $6
this explains why when im in my area I want orders in, it gives me orders that are extremely far away. But when im away from the area I want orders in I get orders in that area
It’s all mixed up
I have been driving for Uber eats for 17 months now. I use to get upset that no matter where I was waiting,Uber trips would always be across town. Now I understand why. Thank you. I try to stay in the center of town.
In the UK, you can't even see how much you are going to get for the order, or how far you will have to drive.
Trust, mad
I generally do DD and Uber Eats and while delivering for 1 the other is off until I am within 2 miles from my delivery location and sometimes I accept 1 from the other when I am within 2-5 minutes from my delivery. Is that acceptable?
Yea that’s a good strategy 👍
Huh. That's weird because I park in a plaza and constantly get orders for that plaza.
Nice! It’s only one factor, I guess the takeaway is that you may not get an offer in that plaza just because you are 1 minute closer to those restaurants than the next driver..
@@Gignation although I have noticed that if I sit in a parking lot and then start to drive away, I'll often get pinged as I drive away.
Same. I park in a lot with about ten restaurants and get orders only from in there
I tried uber eats past 3 days while doordashing and literally not one single order popped up i was online for 8 hours smh idk what i did wrong
I’m probably in the worst area, in terms of how many drivers there is; there is a lot. I live in San Jose CA, and everybody orders food here. I’ve done it all, drive around, park in busy parking lots with loads of restaurants around said parking lots, parked near the most popular restaurants, and I even live in a busy area with 20 or more restaurants in a less then 3mile radius. I started 4 days ago, and being online for 10rs now, I’ve made less than $150
But if they will give a driver 8 minutes away the order, to get there when the food is ready, it could’ve been cooking for 7 minutes already and he was the best fit. But if there are a few people waiting at the same restaurant, it will instead NOT give the order to anybody until the food is ready then assign it to the closest person.
But you can definitely get to a place and the food not be ready yet you’ve been given the order. That’s not true?
@@organicallyhannah happens to me a lot in my area.
I live near a few cities with restaurants and fast foods everywhere and I still get no orders 😢 help
Do you have to wait near restaurants or fast foods cus I thought you just get random orders when your nears the places
Surge zones only last for 5 minutes, so it’s not too wise to chase em
Ubereats doesn't pay even minimum wage.
I can tell you right off the bat that I sit in front of my highest paid restaurants every day and watch car after car Uber drivers go in and take orders I've even sat inside the restaurant watching other people get orders while I don't and I didn't have one. So I can completely call b******* . Unless it's not BS and what's really going on is a connection issue or their app is not workings right
Im confused. Youre calling BS on what he said yet explaining exactly what happens to you is exactly what he said.
The way they're lining that up is so ignorant. So they think that because I don't want to wait for an order, which I don't, I would rather just take no orders and have other people get them over me that are further away from the restaurant I'm sitting in front of. How f****** stupid. You know a lot of these things could be done with if they would put some simple filters on their app. I understand why they haven't but I think they could put some kind of generalized ones on there for people
Not sure if this is the same method DD uses I seem to get orders close to the restaurants
I’m sure their algorithms are similar in some ways. Close to the restaurant is certainly good but being directly next to it vs 3/4 minutes away won’t help on UberEats.
@@Gignation This is true I've definitely noticed that!
last night i was picking up a DD order at Wendy's. While waiting for that order, a UE offer came in for that same restaurant. The drop was basically in the same direction as the DD order (and paid more) so I jumped on it immediately.
@@ramblingrover7168 I found that to be the case a lot of the time but when I receive the ue orders if I'm not on the app I can't see the drop off and have had some ruff times delivering to opposite sides of town
@@mmcfly1035 as of now, UE is still showing me the drop off location
I think it's hilarious that their software is so tricked out that it can track the beads of moisture on a sliced onion from space, but they still can't figure out a way to know what their venture partners' business hours are. Could it be that it's because the driver takes the full hit for time and gas when they drive 19 miles and the restaurant's been closed for three hours...and that's always been their regular schedule? Uber sure is content to let Lil' Billy, the town 3 year old with a head injury, handle that particular section of their cutting edge software code.
They can do better with regards to business hour updates!
That restaurant probably forgot to turn off their tablet.
This info was valuable BEFORE Uber changed their strategy. Now, they have admitted to giving orders to the "closest wheels" which mean bike or car..........supposedly. But they also have strategized in #1...giving CARS priority over bikes...and totally excluding the "walking mode" which was popular in denser cities. So now, even though bikers may be closer, a car may be given priority first. They keep not wanting to admit to doing this, but it's obvious since bikers have seen their revenue greatly drop. Also---Uber is moving toward pushing drivers to do both passengers AND deliveries. This is why we saw so many incentives being given to pax/delivery people in the past, which no one else was getting. There is a lot of stuff going on in the background that isn't talked about publicly and you have to read between the lines of what comes out the CEO's mouth.
Clustering was NEVER a good idea because WHO is going to get the ping when everyone is jammed up together? Especially around busy McDonalds and other fast food. I constantly see bikers and drivers just sitting in these areas and if I actually ride around "near" the area I sometimes get a ping while they are still waiting.
regarding the 10-15 minute wait - i had an order and pay delivery order. i arrive at the restaurant, ask how long it'll take (10 minutes was the estimate) and proceeded to pay. it took about 30 minutes before the food was actually ready.
since i paid for this order (using uber's card) should i have unassigned and moved on?
the order was paying a very good price and UE orders are few and far between in my area, but they pay much better than DD. So, reassigning would have meant wasting 15 minutes, unassigning, thus losing the high payout, MAYBE getting $3 from Uber ($3 for driving to the restaurant plus the 15 minutes before unassigning) and having to wait another 20-30 for another Uber order (not an exaggeration in my area). FYI the payout on this order was more than I make hourly from DD.
Doesnt uber realize i have to pre heat the car its takes like 5 minutes we cant afford brand new cars with thete shiityy pay
Exactly especially they trying get us so called electric vehicles when you know electric vehicles too expensive
LOLOL😂
We are slaves
So is every other worker in the world, doesnt matter the job we are wage slaves
Have you tried this theory?
Don't accept low offers? I did a $3 delivery and I got a 6 dollar tip.
but how often does that happen?
@@93RG very rarely lmao and you can’t take the risk on that it will maybe happen cause you’ll go broke
Is an exception...
I think it really depends on which bucket UE or any other app puts you in, high AR reliable driver or low/really low AR reliable driver. All you said would be true for the first bucket and may not be true for the second. I'm def the second with UE and they will send me a high payout offer when I'm literally right there at the restaurant. I do about 5 orders a week with UE and make about 70 bucks and I could drive around for 2 hours during dinner shift and never get a UE order. BTW, say if DD is number one in your market, I think becoming a top dasher would make you the most money but of course, you may drive more miles and deal with a lot of nonsense while a low ar driver/ cherry-picking driver would have that sense of controlling.
BTW, from the way you deliver these videos over the years, I think you really have that entrepreneur mindset instead of reading or 'analyzing' DD's stockmarket or FCC earnings report or whatever you call that thing like some other channels. So stupid :)
Interesting input, makes sense to assume UE is categorizing drivers and sending orders with that data!
i think the computer uses all data on each driver and if you are top dog compared to average dog they keep you happy... i also take low orders and they see that also... they reward good performance imo...
Is this your real voice?
U sound like Bill Clinton
Uber real life scam
Can you summarize this. There is no real answers.
You keep saying the same thing over and over again, didnt you notice? F waste of time this video is 🤣🤣
über eats have stop sendend me orders all together
Big thank you to everyone who recommended Larktech my brother account has been reactivated
Big thank you to everyone who recommended Larktech my brother account has been reactivated
Big thank you to everyone who recommended Larktech my brother account has been reactivated