How Uber Robs Its Drivers
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- Опубліковано 14 лис 2023
- Uber & Lyft don’t tell drivers the total cost of a ride. The lack of transparency is intentional - to prevent drivers from organizing for better pay. But we got our hands on data that reveals Uber is taking as much as 53%.
Drivers are using that data to fight back.
If you're a driver, join the study here: getfairfare.org/driver/landing
Huge thanks to Colorado Independent Drivers United for their help on this story and incredible organizing work for rideshare drivers: cidu-cwa7777.org/
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More Perfect Union is a new nonprofit media org with a mission to empower working people. Learn more here: perfectunion.us/
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Uber & Lyft hide the total cost of a ride from drivers. The lack of transparency is intentional. Send a direct message to CEOs Dara Khosrowshahi & David Risher demanding Uber & Lyft be honest with drivers now --> actionnetwork.org/letters/uber-lyft-be-honest/?source=youtube-comments
You’re an angel, thanks for covering this issue ❤
Driver has no idea where to look for how much rider pays)) where do u get those retards?? Come interview me) I do this for 7 years now) I know all the tricks and I’ll show you how much real drivers make.
To see pax price swipe up and by log out button thing way bill. Push on it and like 7 lines down is pax price.
When you do thing right Uber is negative on you) Uber loosing money when u know what u do..
Uber and Lyft are epic examples of deception
Just a thought, but can the uber user talk to the driver after he pulls up, cancel the ride, and just pay what uber was charging in full to the driver? Not a boycott, but a pricecott.
They undercut the cab companies put them out of business and then straight up jacked up the prices once they eliminated the competition. Sounds like an anti trust violation to me.
Sounds like what all corporations do! Walmart I’m looking at you!
Yep!
@@nwatson2773 Staples did that too. They practically gave stuff away, put all the mom and pop stores out, then they raised prices.
This part is exactly what they did
Actually they got the model from Amazon. Which is to secure massive amounts of funds from Wallstreet, run your businesses for a loss for over a decade to drive out the competition and then jack up your prices once you have a monopoly.
A week ago Uber paid me $28 for a long trip and I asked the rider how much he paid , he said $48.98 . $28/48.98 = 57% . That is , Uber took 43% and leaving me with 57% while I am responsible for the car , gas , maintenance, inspection, registration etc literally everything except their platform. Uber and Lyft are ripping off drivers. Until drivers get together to file a lawsuit against these robbers they will not stop . Zero transparency.
You got paid nearly 60%, they are in the business to make money not be a charity. As a stripper once told me you took the job it’s not my fault you don’t like the tip.
@@Ohzeeyayhahahaha
@@Ohzeeyaystrip clubs have laws to prevent monopolies
If you have to dead head back your actually getting like 14 dollars.
@@Ohzeeyaythis is the mentality that ruins everyone from getting payed the right amount and for corporations to continue to be greedy
With zero expenses for a car Uber manages to steal millions of dollars from customers and drivers.
There is a commercial insurance policy paid on for everytime plus all the data/ software expenses. Don't think that's cheap for Uber. That's why a fair price for a ride is the taxi rate. No way around it.
@@djlemoncello6064you actually have to pay that yourself.
@@djlemoncello6064Really??? That policy is a JOKE! They don’t pay out on claims very often and WHEN THEY DO!!! The driver pays a $2500 deductible…. Lololoolllll! Stop it..
It's still not a expense free business. And yes the customer in the end pays for the ride which should be valued at the price of a cab when you sit down and do the math. And that commercial policy is what your elected officials have set up as a legal requirement. I don't defend Uber, I use to drive to the platform and still take rides. Still a better deal than a DUI.
@@djlemoncello6064 bottom line is this…. That “trickle down” effect shit don’t work. Any business has operating expenses… paying a CEO MILLIONS of dollars is not necessarily an expense that is worth the cost. If the people at the top of the company STOP being greedy and take cuts from their own wages like the folks on the bottom have to, maybe, just MAYBE the playing field would be a little more level
WE UBER DRIVER NEED TO FIGHT BACK TOGETHER
Why don’t you get a different job?
@@The_North0 actually I did thanks for concern
@@The_North0why you willing to pay more as a customer😂😂😂 if they can solve this issue the price will come down because right now uber take 50% if there is a regulation that force them to take only 25% uber will definitely not paying more to driver, they will lower the price! 😂 but that will benefit driver too as the price come down, more customer will take more uber than other public transportation
You make 130k,per year 50/50 shame on you Uber and Lyft
Unionize
As an accountant, I did Uber and Lyft a few years ago on weekends to make a few extra bucks. After about 300 rides, I created my own report that detailed my revenue, expenses, hourly work pay rate, etc. And came to the conclusion that was only making about $9 maybe $10 per hour in profit while putting lots of wear and tear on my vehicle. I stopped all ride share driving after that.
It's the same reason Dominos was able to make it. If Dominos footed the bill for just insurance of the vehicles and drivers, they would never have made it. They offloaded all that expense to the drivers.
“Profit is revenue minus expenses“
As an accountant. What is the best side hustle?
I'm not an accountant but I did the same thing and I come up with approximately $7.20 an hour after everything is paid including my taxes
That was two years ago
They don't give as much promotions now and I did the math again and now I'm down to $6.25 an hour
I'm kind of surprised you were making even $9 - $10 / hour with it.
I knew people in the taxi industry (back when it was alive and before the ride share apps came in illegally) and even back then, taxi drivers were only making about $5 / hour (if honest) and up to $10 / hour if dishonest and willing to break the law [illegal parking frequently, running the occasional red light, charging the wrong tariff, charging extra tolls that were not warranted].
Of course this was 15 - 20 years ago.
The reason for this was that taxis had a lot of expenses. i.e. Owner would supply a car, insurance (very expensive), rego (very expensive) and he would do 50:50 with the driver. i.e. If $200 on the meter for the day, the driver would get $100 and the other $100 would go to the owner for maintaining the vehicle.
Sure, $100 sounds like a lot but it is not.
Rego was about $3000 / year (public passenger vehicles (i.e. buses, taxis) pay huge CTP due to the higher risk due to driving so much)
Insurance was $3000 - $4500 / year (Again, higher chance of crashing due to driving so much)
Affiliation fees (paid to taxi call centre) was $700 / month ($8400 / year)
So far the owner is up to $14400 - $15900 and that's not even any maintenance yet.
Let's say a car costs $30,000 to purchase and lasts 300,000 Km (with no oil changes, no maintenance, no tyres) and that the day driver puts 150 Km on it each day ($200 on the meter)
This means the car cost (without maintenance) is 10 cents / Km
150 Km = $15
Converting $14400 to daily is $39.46 - $43.56
Let's round $39.46 - $43.56 to just $40 for easy math
$40 + $15 = $55 (out of that $100) so now the owner is left with $45
Next, the owner has to pay for fuel or half of it. Fuel for the day is about $30 (Well was back then) so take another $15 out of the remaining $45 = $30
There is of course another fee which is the taxi plate. They are purchased for a few hundred thousand dollars or leased for $2000 / month from an owner.
$2000 / 28 days = $71 / day. Subtract $71 from the remaining $30 = and the owner is now making a loss of $41 each day.
How is this possible ?
The owner of course needs to run the taxi 24/7 (day and night driver) to make a profit. The night driver of course makes a lot less but if he's good, and works 12 hours he can make $150 on the meter.
So this gives $75 to the owner - fuel of $30 - $10 vehicle cost = $35
Now the owner is only losing $7 a day
Here is the tipping point. Friday / Saturday night drivers take more so instead of $200 on the meter, the good ones will put $300 on the meter. This adds $200 to the equation which the owner will get $100.
So now he's making a profit of $93 / week.
Remember, this is if there is no maintenance , no oil changes, no tyres.
This is why a lot of taxis are going around without comprehensive insurance (pays for your own car and other things you hit) or just 3rd party damage (pays for what you hit only)
Of course when uber came out, they were taking 25% (not 50%) but you the owner were supplying the vehicle (purchase, maintenance, insurance, registration). Of course you didn't have taxi call centre affiliation (well you did - 25% as uber), paying an owner (well you're paying yourself anyway) so it looked like a better deal, however you were getting paid less as uber rates were about 50% of what taxi rates were (which is why people switched).
This is why a lot of uber drivers drove their car into the ground then were broke and unable to buy a car after 2 years when their car was now dead.
After locking my keys in my car, an Uber driver took me home to get my key. Then gave me a free ride back to my car with the key. These drivers are some of the hardest working and unselfish people on the planet. Thank you Antonio!
Not all of them would do this. You got lucky.
Yeah, some drivers are straight-up douchcanoes.
Also did you tip the guy in cash for all that? That’s a questions that needs to be asked
Yes I did. I am an Uber driver myself.
In NYC they're the most hated drivers on the road. But seeing how they're treated I understand why they're so stingy.
I drive for Uber and am dismayed at learning this. We need to Unionize
The unions just going to charge you more per month. Guess what? They tend to get in the pockets with the very people they're supposed to be helping you work with. I'd like to see a worker's Bill of Rights at a federal level.
The Apps need to be put on notice. These companies must be forced to show how they're going to charge their fees. How that fee structure will look.
Antitrust Monopoly action needs to happen on a more regular basis with our Federal Trade Commission that has not done anything to protect consumers since the late 90s!!
Unionizing won't help you, when Waymo will undercut the entire business model. Taxi and Uber drivers will go the way of elevator operators.
Unionize lol. So you want it as a career? Was Uber ever a career option? You are a sub contractor not employee. Just pointing out your statement is just lame.
But I agree Uber or anyone else should not be keeping that much of the money. %20 tops
A point that isn't highlighted very well but is huge: these companies are taking advantage of drivers perception of the pay. If Uber was supplying the car, the pay would be fair, but they don't. So what ends up happening to most drivers is that they basically trade the equity they have in their car for the pay. Maybe you made $40k in a year, but if they devalued their car by by $15k ? It does not make sense. Some of the drivers are not educated enough to realize this until their car is falling apart.
Did you not watch the video? These drivers are "educated" enough to know that.
@@ctll626 I'm not specifically talking about people in the video. I'm sure most people are noticing a lot more vehicles with bumpers taped on. My point is that these companies are taking advantage of this dynamic. There is no regulation preventing them from abusing drivers. Documenting in order to hold them accountable would be difficult and costly. Hopefully our comments help people
The problem is once people became dependent on gig apps for income they knew they could treat them shitty
@@AdventuresnTyland yup, Why are 1099 jobs allowed? I think it's just a way for corporations to save the cost of benefits while paying low. The workers end up taken advantage of.
Everyone must come together and sue Uber & Lyft
Why? You dont have to use it no one is forcing u
@@user-ff5nv8ft6nExactly. This victim mindset is so common these days. Blaming everything on a corporation when they are doing nothing wrong. You don’t like their services? Don’t partake. It’s that simple.
Sue them for what? For making a profit? Get out of here.
Sueing wouldnt really work. The best way to fix them would basically be either for someone to create a new platform orrrr everyone (riders & drivers) stop using them.
@@michaelslifecycle Actually it's not that simple. Yes they are complaining about the pay but Uber and Lyft are breaking the law because these drivers are employees not independent contractors. They are due vacation pay, unemployment insurance, and workers compensation insurance. I am a former payroll professional and human resources manager. The law states an independent contractor 1. Sets their own pay rate. 2. Decides how to do their job. 3. Does not have to accept pets (except servive animals by law) There are other things as well.
But Uber and Lyft have many other shady practices: Lyft will cancel a drivers ride while they are en route and give it to another driver! That's an example of many practices for which they should be sued. So this is about holding these big corps accountable to the law. If they paid according to law, the pay rate would not be an issue.
Uber driver since 2017 can confirm earnings per mile are down 30%-50% for drivers since they keep cutting in on our pay.
Uber and Lyft usually take 40-60% of most of my trips nowadays and they don’t give clear data on how much they charge and how much they pay, it’s a black box algorithm and they’re screwing everyone on both sides.
nothing else was their plan, destroy taxis and afterwards take as much as possible.
They get a percentage of your tip as well? Not just the fair?
@@NeuzahnsteinUber has a contract with yellow cab in NYC.. google that debacle 🤦♀️
Imagine making something, doing all the work to build it, sell it, and then have someone who only slapped a label on it with a brand name just takes the majority of the money. Welcome to late-stage capitalism, where you're just a slave with a few extra steps.
@@Phil198431 Tested this the other day with a client (Denver, CO Area) and Uber does not take anything out of my tips.
Add to that Uber is straight up stealing tips or including them in the upfront fare drivers are offered. That is a violation of the FLSA (Fair Labor and Standards Act). Tips are supposed to be in addition to what the driver is paid. Uber is not supposed to keep them in any way. For example…I got an upfront fare of $23 the other day for 27mi to the airport. I accepted because airport trips usually get tips in nicer areas. When I dropped the passenger off it said “you’ve received $17 from the trip” and then 2 mins later “congrats you received a $6 tip.”
Acceptance rate is hard to keep high because of a couple of things. They send you offers where the pickup is 18mi away and the destination is another 15mi and their offer is $11-$13. Or a ride is 10mi away and a 5mi trip and offer you $6. We don’t get paid for the mileage going to pick up the passenger and the mileage is not tax deductible. And they send you the same offer you declined sometimes 3-4 times
We are tasked with vetting whether the driver is of age because Uber doesn’t ask for background checks from the rider which leads us to a confrontation of an angry teen and their parent because they are dependent on us to get their child to school on time and that is not our fault.
We are also tasked with picking up and assisting disabled and older people from doctors appointments (which often includes loading a wheelchair/walker/ other devices) at a very low rate. I’m wondering if maybe some of our politicians receive donations from these companies because I have yet to see any stick up for us drivers
You need to pay attention to the accounting as they are not messing with you tips.
I verify all my upfront fares. The tip always comes in on top of the quoted upfront fare...ever single time for 10,500 trips.
To prove my point, I've had about 20 rides that tipped before I ended the ride. In all cases, I got the upfront fair AND 100% of tips.
I'm not defending Uber because the are crooks. I'm just stating I have massive data showing ZERO tip skimming.
They have stolen my tips many times and the shop and pay orders are always me spending my own funds and having them reimburse me because their Uber card is always declined. I call support and they are scripted and not helpful.
@@lepouchepillows5055 Uber support is an AI chatbot
@@Jimboit2 Well, I have evidence that shows otherwise and other drivers here locally in Dallas that say the same thing. I’ll take my last tip of the day just to show it happens all the time. I was tipped $3. Uber deposited $2.85. This is done on every single tip. It’s called “tip shaving.” Doesn’t seem like much but it adds up. The “it doesn’t happen to me so it can’t be happening to you” defense doesn’t work. But hey, I’m sure Uber is proud that you’ve tried your best to come to their defense.
@DesignsByDannyB well, good luck driving for a company you say is stealing from you right under your nose. Doesn't sound like you really care so happy driving!!!
I am a Denver/Boulder Uber driver who quickly figured out.... only do short trips (in general). I stack up $5 short trips. I only do a long trip if it's a Confort ride or somehow it's paying okay. I NEVER leave town if it's surging. I spend a lot of time rejecting airport trips. I am not taking someone on an hour long journey for $30 ($20 after gas, plus a possible ride back to Boulder with no rider.) So, I accept very little trips, work every single day, and barely scrape by. But I'm not going to destroy my 2023 Rav 4 for 60 cents a mile. I'll seek other work if need be, or work nights (awful but better money).
The way I see it, the only way out of this is for all drivers to drive smart. A $93 trip that takes you 5 hours is dumb. If every driver refuses to do trips that pay peanuts, there will be public outrage that they can't get a ride anymore. I've noticed all the local taxis seem to be glorified rideshare. They seem to be using their own cars. Maybe I'll go back to taxi driving but I doubt it. Uber has all the business now and that's why we're seeing what we're seeing. Uber and Lyft feel they can do whatever the hell they please. Right now, they can. Drivers need to refuse most trips. A strike isn't going to work, too many scabs (I can't blame them; they're trapped financially). It's actually a very cool job that simply doesn't pay its drivers well and really over-charges the riders. If the pay disparity can be fixed, everyone will be better off. They are basically creating an indentured servant class.
Dude, I've been driving for 4 months now and I'm doing the same thing that you're doing, only focus on the short rides.
I drive a Tesla Model Y in San Francisco full time (as supplemental income), I charge the car at home and spend less than 4 dollars a day,I don't go to the superchargers because I don't need to drive that much, 80% of the battery is enough for me to drive 9 hours in the city of San Francisco.
I mostly only drive short trips now in the city because most short trips actually pay way better than long trips per mile. San Francisco is a fairly small city, and SFO is only 25 mins away from downtown SF, the airport trip is the only long trip I do now, because I know after I drop someone off at SFO, I'm going to have another ride right away going back to SF, so I can make $50 or more in less than an hour. I would reject any long trip other than airport trips.
The most important thing to keep in mind is the money we make per mile and whether or not you will get another ride immediately after one ride is finished. Driving in SF and mostly focus on short trips satisfy both conditions. Plus the two times or more airport round trips, I can average a little over $30 per hour and make $280 in less than 9 hours with only 4 dollars spent on home charging.
No car beats Tesla in terms of cost on fuel/gas if you home charge your vehicle.
We need to get a class action lawsuit against Uber I used to work for them, and got ripped off
Hi Joe- you worked for the corporation or you were a driver?
Technically you didn’t work for Uber. You are self employed if you were the driver.
Lyft too!
You chose to do it. Nobody forced you to get “ripped” off.
@@Fedgery007Go sit down!
This model of avoiding responsibilities by hiring contractors is already ubiquitous.
Using legalese nonsense to avoid labor laws is called capitalist innovation
It is all about robbing the small guy...Hey Amazon is doing it with Amazon Flex...It is all about the rich getting richer and the poor getting poorer.
The same as fn Amazon delivery driver’s
how can a more perfect union be pushing this bs how can you call yourself a more perfect union justifying not paying people a living wage like taxi drivers
Absolutely. It's a grubby little scam a lot of industries are in on. Claim someone's an "independent contractor", sheet home all the operating costs onto them, all the while exercising a level of control over what they do that should make them an employee with all the applicable benefits. "Be your own boss!", they cry. "Flexible hours!", they bleat. It's all bullshit. They run you ragged while you have to work increasingly long hours just to break even, and if you complain... "Oh dear. It looks like we won't be renewing your contract. Sorry." And you better believe they'll fight tooth and nail to protect this exploitative model because it makes them phat stacks and costs them pennies.
The answer is not unionization that takes away more autonomy. The answer is class action lawsuits.
Not class action. You're a contractor you have no rights. The only way forward is to unionize within cities. Union doesn't mean employee designation but an organization that can represent drivers for negotiation and fighting back these greedy assholes. Minneapolis is now the battleground for this. The city declared a minimum per mile and per minute fare rate and that is the only way forward.
And then after 3 years litigation and settlement, each driver receives an average of $30 payout. 😂
I smell class action lawsuit.
I’m driving for Lyft for 5 years. From last year , it became very difficult to pay my rent and cover my expenses. We need to take action against these criminals. We need to go on strike. Let’s come together and fight. Thank you madam for your initiative.
Don't work for them I believe it's still voluntary
@@Cardiojunkie1 I don't believe is volutary to pay for food, rent etc.
Drivers have no alternative
@@Gusr404 right
Class action law suit
@Gusr404 but they don't earn anything, even if you have illusion you do all those money will go toward repairs and amortization
Last ride I did was picking up someone at the Airport in Philadelphia . Customer claimed they were being charge $90 but for that ride, I was getting $15. That was the last time I used Lyft. Thank you for bringing awareness as this has been going on got too long and has only gotten worse
There must be a class action against these companies
I have been a Lyft and Uber driver for just over 10 months. This is a short term situation for me while I wait for hip replacements. I have an MBA and have monitored my income, hours, expenses and, when available, the amount the passengers paid. For drivers to say that Uber and lyft's take rates are 40 to 60% misses the actual mark significantly. Those # are based on the gross fare the passengers pay. Essentially all the costs are carried by drivers. The fuel, maintenance, depreciation, equipment (vehicle payment) come out of the driver's take. When adjusted to reflect the costs incurred by drivers the ride share companies take rate is 78 to 90+% of the fare. Uber and Lyft don't want to release data on costs, take rates, etc because the backlash they'd face would be unbelievable. These companies also take advantage of the driver's lack of education on how to run a business. Think of any company's equipment expenditures, the investment made in a backhoe, water jet or CNC machine tool are for the sole purpose of increasing the companies profits. Uber doesn't want drivers to think about costs in this manner, they prefer it when driver's think "well I have the car anyway so . . "
Here's a way to understand the situation. Cab services existed and made money for decades using a business model that didn't depend on manipulation and deception. The cab services owned the vehicles and employed the cabbies. The cab drivers made 8 to 12 times what uber drivers do and the "technology" used to run the business consisted of a phone line, dispatcher and 2 way radios. The advantages that GPS brought to the I dustry was a gift to the drivers. The massive overhead that uber has is of almost zero added value. The algorithm is designed to maximize Ubers profits at the expense of the passengers and drivers. The ride share business is a scam, not very different than WeWork. The buzz created by an online shared work 3nviroment/commercial real estate venture overwhelmed the ridiculous business model it used. The situation with Uber is no different. Going from one place to another in a car does not require, nor benefit from a Google Cloud Services deployment. It's window dressing at Best. Additionally, It was also to the cab services advantage to make the best use of their drivers efforts and minimize the distance and time between rides. Uber doesn't pay drivers for the time and distance required to get to the passengers location. I've been offered rides through the app that paid $4, where 3-5 minutes in duration and a couple of miles in distance. The passenger location was 24 minutes and 8 miles away. On a hourly basis I'd make about -$5 an hour if I accepted a ride like that (just in case there's a misunderstanding, that hourly rate is NEGATIVE $5 an hour, I'd be paying Uber to drive their passengers around. The monumental waste of fuel and human capital, along with the environmental impact, that Uber is guilty of in this business model is shameful.
@@jscotlandr
Outstanding comment. Thanks
@@williamwolfpeyote8286lol wtf! You did that? Poor rider.
@@williamwolfpeyote8286fawk that, I would have told the rider to cancel and told them to give me $50 and we would have been on our way!
I had conversation with my Lyft driver during a ride from downtown Dallas to DFW. Despite being billed almost $60, the driver received only $16, and even had to cover toll expenses from this meager amount. The lack of transparency in their practices seems like one of the most significant heists in history. Drivers need to unite and collectively voice their concerns to bring more attention to these issues and potentially halt operations for days.
And the white elephant in the room nobody is talking about is that the entire Share Ride apps business model was built on backs and the sweat of immigrant workers.
I guarantee you that 90% of all Lyft and Uber drivers are immigrants, yet the rich and ignorant MAGA Nation minions really hate them.
Your driver wasn't very smart to accept your ride. Driver had enough detail upfront, so their problem.
Or maybe they were playing you for a bigger tip. Did you end up tipping bigger than normal?
We do not get enough info up front. So not the drivers problem. We are NOT SHOWN the price the customer pays!!!!!!!!!!!
Tips are the ONLY reason that drivers take airport rides. As an overall percentage in a group, airport riders tip more often. People going to work generally don't tip. People going to and from school generally don't tip. About a third of those coming home from clubs an/or events tip. Fares to and from the airport are around half of what they were a few years ago. The part of town you work also has a huge impact on tips, that's the only secret of rideshare that drivers need to learn. Tips are generally at least half of my weekly take. Having a clean car, available charging ports, dress nice (casual can still be nice), be friendly, and let the customer lead whether or not they want conversation. That will get you tips.
Been an Uber and Lyft driver for 7 years on and off. These are key reasons why I’m starting my own private chauffeuring business. These drivers that are serious about their job need to start getting financially literate so they can step away and get into true self employment. I urge all full time drivers to start learning how to run your own legal business or get a class A license CDL or else you will eventually be homeless. Our cars only last so long. Get a game plan and execute it. Uber and Lyft do not care about us at all.
It’s perverse how companies such as Uber are profitting through lack of transparency and control
They often write legislation that is then pushed by local politicians that completely favors the tech corp gig job creator. I worked as a taxi driver from 1997 to 2012. The taxi system needed reform, but what we got instead was the destruction of that job and replacement with a worse form of the same thing. All work deserves a thriving wage, from shit shoveler to code engineer. Nobody should do work for subsistence wages, in any country. And it's all, in the end, to enrich a few selfish assholes. This doesn't further humanity or enrich us. And yet the tools are there to do exactly that.
@@Debilitator47 Amen
The sad part is the government does NOTHING. So unless you you join a union you will keep getting screw, I stopped taking trips to NY and NJ, trips that use to pay me $120 for 80+ miles now they want me to do them for $67 dollars, how in hell I'm suppose to drive 84 miles to NY where I can't do Uber and come back to my area another 84 miles for a total of 168 miles for 67 dollars.🤦
Profiting? Look at their financial statements, they've turned a profit exactly one time in their entire existence. Their retained earnings is negative $32 billion, meaning their accumulated losses exceed all profits by $32 billion.
Consistent losses like this are not sustainable. If Uber doesn't start taking even more money or find a new revenue stream, they will not be around in the future and the drivers will be getting 0% of $0 while commuters go back to paying much larger amounts to taxi cabs like they used to.
@@BlackMarketBaby are you a representative of Uber? Lol
Amazon has been doing the same thing for decades now.. doesn’t mean Jeff Bezos hasn’t profited wildly from it.
P.S. the market cap of uber is over 100B what’s your response to that? Noone profited from that?😂
As a Denver driver of over 5 years, I thank you for this story because passengers do not realize how bad the drivers are really getting screwed. These companies are completely out of control.
But yet you continue driving for the Devil😂😂🤦🏻♂️
@@fivestarlimos barely
I worked for years for these apps. At any time I can flexibly log off and never work again. Which I eventually did.
Given the freedom and flexibility I had, why did you never realize that if you weren't happy to continue, you could simply log off and never ever go back online?
Like seriously - If you don't want to do it, why did you keep opening the app and driving again for the same app?
@@fivestarlimosI'm 14 months in and made the decision. To leave asap, so not for much longer. Great video and informative!!
That’s what happens when you follow the rules in life. You end up on a dead end job.
Fantastic and right on the money! I used to make $5000+ per month, now with the same mileage and more time I’m only making $2500-3000! This is getting out of hand! Uber doesn’t pay for anything for us, we take all the responsibility and cost. We are definitely getting exploited!
We must be Organized to fight and sue these Scammers ! Uber & Lyft are absolute Scammers.Thank you this channel, you got my subscription. Mostly I ask the riders, how much they paid. Most of the time the airport rides, surge rides,long rides .....Uber/Lyft take more than 70%. I can list out every ride that I recorded for the evidence with full ride information if needed. These greedy companies overcharge the riders and underpay the drivers.
keep the records eventually legislature will pass obligating these companies pay us back all money the owe us
My dad was a black cab driver with TCP, commercial insurance, airport tags. When uber/lyft came with none of those extra expenses and charged customers at a loss, it killed his business. How could he compete against a service that was half the cost and much more convenient?
At the time, people overlooked the lack of regulation and unfair competition, since it was seen as progress and a benefit to consumers. But now after Uber/Lyft has killed the competition, they are charging more than what my dad charged while the drivers barely make any money.
A job that used to be able to let a family get by, is now less than minimum wage. A ride that used to cost $100 in a black car with actual adequate insurance and passenger protections now charges $130 to the customer while they’re driven by a driver that is sleep deprived, overworked, and underpaid.
Who cares?
Taxi companies weren't saints in that scenario either. The major complaints most people had with taxis were how when you ordered one they rarely showed up.
Uber/lyft fixed that. Also the Taxi companies had a monopoly on the market until ride share came along. So the prices of cabs kept going up and up. It is STILL cheaper to catch an Uber than it is to take a cab in a lot of places.
Then you have the fact that Taxi companies spent MILLIONS on getting legislation passed to outlaw ride share rather than try and compete.
Your dad should be switching from black cab to Uber/Lyft at the time instead of whyning.
I moved over to DiDi in late 2022 when I saw Uber had some unethical practices like changing riders ratings for no reason, overcharging and having a very poor support system.
With DiDi, I find they are prompt with my concerns, especially if a driver treated me rude, and are strict about their policies.
Taxi drivers were gouging us for DECADES and this was the eventual market response, if drivers and companys charged fairly in the first place uber or lyft wouldnt exist.
When you have salaries over 10M+ a year. The money needs to come from somewhere.
Salary
Uber - Dara Khosrowshahi - CEO - $24.28M a year
Uber - Tony West - Senior VP - $10.61M a year
Uber - Jill Hazelbaker - Senior VP Marketing - $8.24M a year
Lyft - Logan Green - $13.32M a year
Lyft - John Zimmerman - $13.94M a year
Seize the means of transportation.
Why so many millions just to do that job though
Thats robbery
The regular workers pay should make sense in comparison to those numbers
Yes this is why they have to steal from drivers and pax
Drivers are being exploited BIG TIME; measures must be taken to hold Uber and Lyft accountable.
Pyramid
Passengers and I have compared trip fare vs what passengers pay. What I got paid passengers were livid. They tipped big but it's not up to my passengers to pay me well it's up to uber to stop ripping drivers off. Drivers everywhere we need to sue and stop driving.
P.S. - EXCELLENT reporting by Perfect Union! Please, MORE coverage is needed.
Huge applause for everyone involved in these efforts. This is becoming criminal.
YAWN.......No onw forces people to drive for UBER and no one forces you to use UBER
@@MrBadjohn69 can you go be useless to society to somewhere else? Where do y’all crawl out of? I get you’re a non-factor and won’t be able to comprehend the impact Fortune 500 companies have on employment, economics, antitrust practices, and law/legislation - potential white collar crime as significant as this is a huge issue that companies get away with exploiting their workforce that need the labor and put the company on their backs - but why can’t people like you just go sit down since there’s no added value? If simple things like this go over your head - the most you can contribute is to not get in the way
It’s always been criminal.
We just live in a world where humans are simply too dumb and submissive to fight any systems that exploit them, instead they settle for it while crying that they’re being exploited. There are more followers in this world than leaders.
@@MrBadjohn69 Exactly, quit if it's so bad.
Come to norway, this is a normal monday
I do gig work full time, mainly Uber, Lyft and DoorDash, I really appreciate you putting in the effort to do this. This is what real journalism looks like
Just really late to the game. Thx
Look at entire gig economy - the concerning part is how much of the economy this is? It’s all a part of rich taking advantage of poor. Nothing new…just context has changed….
is doordash better?
@@blackfalcon1324 Door dash used to be good but it’s gotten worse and only going downhill, they keep advertising for more drivers while simultaneously dropping the pay dashers receive
Bro just came to america off the boat and he purchased a moped LOL. Brokie
The concerning question is why drivers keep working for rideshare when they loosing money.
I’ve been driving for Uber and Lyft since 2020. And I agree they do need to pay more.
When I first started driving Uber, we received 80%. The rates were good and I made a good living. Over the last 9 years, the rates have decreased and their take has increased percentage wise.
People are out of work, so more drivers...
@@mrbackyardmechanic3956and different CEO.
More drivers should not have an effect on rates.
@@markfarley671 More drivers to them mean drivers are expendable, they will keep racing to the bottom
@@markfarley671more drivers with the same amount of riders or fewer riders will always affect rates. Supply and demand dude
Just last week Lyft paid me $5.33 and charged the rider $13.03. I am keeping tabs on this, because this is out of control.
If you think that’s bad, try working for just about any other corporation. That CVS employee making $15 an hour while she’s moving thousands of dollars worth on merchandise? That Amazon driver making $15 an hour while moving thousands of dollars worth of merchandise? That Apple employee making $15 an hour while moving thousands of dollars worth of merchandise? Yea, it’s all the same. If anything, Uber pays out a very large percentage of their transactions to their employees compared to just about any other large corporation. This is just capitalism my friend. You don’t like it? Don’t partake. It’s that simple. There must be something good about it if you keep going back to do it.
Take away the fees that they charge the customers such as using the app, the booking free, the taxes, etc and if you take all that out all that's left is the fair and you would find out that what You are being paid is about 75% of what they are being charged. Comments like this is completely ignorant and further reflex that not only you but most drivers do not understand how the pay works. I am not supporting these companies but at the same 95% of you drivers are just downright ignorant as to how all this works
@@maj.jeffreys.grantcmas-psm9558 Facts 💯
Based on what a rider told me that their overall fare was and what I got paid, I calculated that they paid me only 30% of the overall fare and Uber kept 70% of the fare. It should be the other way around as drivers have to cover vehicle maintenance and insurance.
They also used to show the customer the surge rate. Its 2x the base rate or 1.5 times the rate. Then they stopped. Now there is just a fine print that fee may sometimes be higher due to surge. So unless its a route tou take regularly, you know know what they hell you paid. No transparency. They also recent randomly decided to eliminate the $5 credit for paid members, for uber eats order being late (no reason given).
We the people have the POWER…corporate GREED can be dismantled if we ALL come together and boycott and call them out!!!!😡🤷🏽♀️.
Issue is most will climb over all of their Co workers to get ahead even in a, “union”
@@IL_Bgentyl Speak for yourself, not everyone else.
@@IL_Bgentyltell that to the UAW silly
I mean people do have a choice. Unlike traditional employment/provider, user on both side are less held hostage to their business model. I've always kept taking actual taxi even after the proliferation of ride share.
You don't get to vote for them with your wallet and then complain about the consequence.
@@IL_Bgentyl that sort of behavior arises *because* working conditions are so bad, it's not necessarily our nature
I did Uber for almost 2 years. I hated it. Any money I made went straight to gas. Ive been telling friends and family that Uber screws their drivers, and this video explains it perfectly.
You were working bad I think, because, in my case, with 15$ of gas I could get more. But I remember at first when I started and I knew anything, in Doordash it was how you say. Because I used to take those bad unfair orders of 2-4 dolars. And I had not money even for gas. But later I went listening podcast about delivery, and I learned that I was working wrong. So, I have three years in the delivery, my numbers are better but of course they are not perfect. For the reasons that are said in the video. 😢
Corporate Greed at its finest - they're already planning to replace drivers with robot taxi's like Waymo and Cruise.
Remember to factor in vehicle depreciation as well.
Don’t do it then . I’d you hate it. You choose to stay
@@chrism340iExactly. They didn’t screw anyone over. Dude chose to partake and then says he got screwed over 😂
Im a rideshare driver. I have screenshots of what they offered me, versus what they were charging the customer. It really made me mad. I work so hard, and it makes me angry they ripping of drivers and passengers.
I sometimes don’t want to know how much customers pay to the ride because it makes me mad and destroys my day. For new year eve, a customer hopped in to my car talking to herself “why am I charged this much”? I asked her how much she paid for the trip and she said $125. I told her I got paid $40 and she was in shock. Uber is robbing us
These companies want you to be an independent contractor, but if you refuse to take certain trips, or in my case, when I do Doordash, you refuse to pick up certain deliveries, you get a poor rating! That is not independent contractor, that is slavery, exploitation, and should be illegal!
In fact the whole acceptance rate and cancelation rate should not even exist period, I am a private contractor I reject what I want and cancel what I want and Uber should not hold any metric on that, in fact when I have complain about crappy fares like yesterday $8 dollars for 8 mile trip that I took where they charge the PASSANGER $18, their excuse is that I accepted the trip that I could decline it and that they pay me what we agree on.
What we need is up front fare state wise that shows how much the PASSANGER is paying and how much we get vs Uber.
In my area in India, the drivers do this, they refuse to turn on AC, very badly maintained cars, they don’t come to the exact pickup point, and they want all cash. It’s very annoying for customers. Instead of standing up to Uber, they go about harassing customers. Due to this, I have now opted to use public transports or local taxi services more often. It’s a very bad business model of Ubers.
You right! Doordash even block me because I never accepte those $3 delivery.
Exactly
DoorDash was forced to stop the practice of cutting access to the app if a driver fell below a certain acceptance rate. Now they use the same acceptance rate to penalize drivers by saying if you don’t keep your AR above 70%, you’ll only get trash orders and less offers 🎉
As a Lyft & Uber driver in the Ann Arbor/Detroit area, I can’t thank you all enough. I’ve been driving for both for 7 years and hoping for greater transparency. None of my riders know how little I get. It’s my full time job. Saying ‘no’ to a ride Does have its consequences. The companies would say that saying ‘yes’ has its rewards. The rewards suck in most cases.
I drive in the same area .. Romulus by airport and Ann Arbor … airport rides pay the best I try to catch the airport to Ann Arbor or from Ann Arbor to airport usually $25-$35 for those rides
is it worth it considering the wear and tear on your car? The engine must go over 300k miles a year? I'd be afraid of having to buy a new car each year.
@@WayneBraackno where near 300k more like 50-75k but no it is no longer worth it per the video
People, it is called competition. The more drivers join Uber the more competition among themselves and therefore the reduction in your pay, just like any other profession or job that has excess offers. Just get another job, nobody is pointing a gun at anybody to be an Uber driver
I have no sympathy for them. They can get better jobs than driving for these parasites, and that's ALL rideshare platforms..
For a $26 ride my lyft driver received $12 before tip. I know rates vary, but less than 50% is insane
They’re using their profits to get the autonomous cars running. I travel the US for work, so I know y’all aren’t seeing it in most cities. However, in the Phoenix area we have been seeing the autonomous vehicles being tested for the past few years, and now they are actually picking up passengers with no driver. The vehicles say Waymo on them.
These companies will not need drivers in the near future. The demand for drivers are falling while AI is catching up. That's why their pay is decreasing.
As an Uber driver I. Idaho, I used to easily make $100 a day but as our pay kept going down while Uber made more I tried to be more selective with the rides I accept. In doing this, my rating went down tremendously because if we don't take every crappy ride they send us, they lower our rating to the point we no longer get any rides at all. I can't drive for Lyft or Uber anymore because after fuel, maintenance, Insurance and cleaning costs are taken out, drivers are actually loosing money. They treat us like garbage because they know they can just add more drivers on while seasoned drivers catch on to the scam. Thank you for understanding and making this video.
Just make ur own app. And uber is pretty much how the chinese operate. You taking jobs from an automated system
I don’t think not accepting drops your rating
I had a driver ask me how much I was charged. Now I understand why.
The problem is. No matter how much we call out companies, the government has given these crooks in suits the legal ability to be as corrupt as necessary to make money. There will always be people who can afford the prices. Those people will not support the greater good. They will in turn say everyone else needs to catch up.
As long as our elected representatives accept campaign donations from lobbyists or PACS from these and most companies, it will be business as usual. In other words, the rich get richer and the working class get the picture!
Recently asked the same thing… wow!!
I've been taking Uber and lyft to work and home 5 days a week for 7 months. So 10 rides a week. Every time I asked a driver what percentage of the fare they get, every single time I got a different answer. And that's fckn crazy to me nobody really knows. I can ask every employee at my job what they make an hour, a day, a week, and a year....and every single one can give me a clear answer.
@@JoseLopez-tk4tq correct. However as a people the citizens elected those officials. Take this mess back to Regan-trickle down economics. The laws are written so all those pockets can get lined. The corporations run the government.
they usually take at least half..
The biggest way to show them that you're not going to put up with it is to stop working for them and/or stop paying for their services. I know it's probably really inconvenient but that's the best way to send a message.
Uber stopped disclosing what rider pays in Hawaii for more than 3 years now. They used to disclose what rider pays. Now they’re starting to hide that information. But they are quick to show gross income on the 1099 k.
Another fascinating thing that I have noticed as a driver is that in more richer wealthier neighborhoods the prices are far cheaper than inner city prices. It seems like low income communities are being charged more for a ride than a person who lives near the beach or in a well to do bougie neighborhood
Not to mention race
Not true, they just tip better
@@ambidex5383 they don't tip better!!!
That's why some trips I refuse because if the distance or trip isn't worth it to me I ignore it!! That's why I'm no longer a full time rideshare driver..I have met customers who are my personal customers and they pay very well so I'm gained more!
There are a couple reasons for that. The biggest one being demand. Low income areas have much higher demand due to more people overall, and less people with a car. The other big factor is safety. Especially at night, drivers do not want to drive in areas considered dangerous, so lyft/uber create a surge bonus in those areas to entice drivers there. Of course the riders are paying for that.
I believe it’s even worse with the food delivery side of these businesses. Customers are charged more for menu items through their apps,they are charged a service fee, a delivery fee and still have to tip for that trip to make sense for any driver to take it.
Yep
Facts. They. Take ten dollars in fees and give the driver 2 of that lol taking 80% of the fees lol
It is
Meh..... doing both. I notice customers tip at least double the amount for their food compared to personal delivery. The lack of extra person in the car is completely different for insurance. Oh and the lack of conversation with the food is added security... people talk about some odd stuff. Omg and don't get me started on how people scratch up my car with their luggage or throwing up if their drunk!
The sad thing is that when I started nearly 9 years ago, providing the full breakdown was the standard. THAT'S why I believe the withholding of that information has more nefarious motives.
I am a lift driver in Houston, Tx. I drive an average of 10 hours per day to earn $100.00 after expenses; this is a miserable pay. I hope to find a different job soon because waiting for Houston lift drivers to unite is impossible.
We need an investigation about the matter! Uber is not gonna set itself straight just like that. This video is a start, we need more of these!
Yes, Agreed!!!
Heads up: the founder of Uber (who stole the whole concept from a small biz owner) has a brother who's in Congress! This is likely how they've gotten away with operating a taxi company while pretending to be an app 🧐! ua-cam.com/users/shortsODoQBzd9Mos?si=QDaE8aoDdgumfOXp
Former Driver here too.. thank you for speaking up. We have to stop these corporations! They take wayyyy too much!
Door dash is the worst, too. It's a crime...
serious question - why log in to an app if you don't want to do it? Was someone making you do that? Or did you choose it yourself?
The stick in bike wheel meme comes to mind on this one
Former driver too. Sometimes I would get ride requests that seemed way too far for way too little and I would reject it. Then the same request would come thru a minute later with a little extra added. Uber could absolutely pay a fair wage but they are more interested in their stock price skyrocketing 100% in the past year then the well being of the employees who make their company money.
True
@@truth.speaker I quit DD after 1 months. If u want to hear why, we have to do this 1:1.
Why Lyft. I have a healthcare Master degree from Europe which doesn't get accepted in the States. I use Lyft to make some income to b able to live and get to know the area better:) but driving 11 Mi for $6 and ur costumer pays $21? Feels out of control. They apologize that they won't tip, because Lyft charged already a ridiculous amount... Understandable
I had a cab service and fought tooth and nail against the ride share but the thing is Uber is now synonymous with taxi/cab and so I had to shut down my service.
I will also note that one thing these companies did is make the fare upfront and transparent to the customer; As a cab driver we had bad reputation for taking the long way and over charging for trips and people often wanted to haggle or pay less. What they didn’t realize is honest transportation services costs are calculated based on all expenses: vehicle maintenance, tires, fuel, insurance and time.
Everyone thinks driving is easy and now sadly the cost is on the driver that provides the vehicle and these companies that have found loopholes have monopolized the industry… bastardizing what was once a decent profession in more ways than one😊
I took a trip from DIA to Aspen. I got paid 200 for that trip, and the customer didn't tip me and then i had to deadhead back to Denver. It's very frustrating that we do get paid accordingly. Plus there should be an automatic tip for rides that will be 100+ miles.
That wouldn't be a tip then, it would be a fee. Gratuity = choice.
My state, New Jersey needs to start taking this case in consideration. Someone needs to bring this matter to governor's attention.
I do fine in nj made 300 plus today using both apps
How many miles did you drive and what is your car insurance and gas price
Many Uber drivers in nj don't go to New York.
I drove for Uber Eats, and my car was totaled on Sept 2nd, 2023, about 10 minutes, if even, after dropping off my last order, and while still on the app, still signed on to the same shift, no break taken, never signed off, and they only covered the other driver's car, not mine. That's really messed up. I won't work for delivery apps anymore. The damage the cars take.... not worth it!
None of them cover your car. This is peak exploitation, the driver takes all of the risk, and the company gets all of the reward.
Actually, I wish I could find a way to pay cash to the drivers without Uber finding out.
The app could tell when I got in an accident by doing the same thing and the app said we can help so I filled out their little form and then they deactivated me and didn't pay me anything
@@dustinduzgames1276😮
you have no idea what you are talking about. UBER provides COMMERCIAL INSURANCE for every driver if they want to purchase it. it costs me about 10 cents for each ride. it would cost me $2,000/month if I went out and bought my own policy. so, stfu when you are ignorant of what you are talking about. if the moron is out driving around engaging in a commercial activity without commercial insurance then he is a fool and deserves to have a crunched up car and now he is walking@@nwatson2773
So my experience, I’ve been looking at some of these algorithms when I wasn’t a delivery driver, I requested a ride at night time and it was like 12 AM seemed okay at the time..I needed a ride literally 15 minutes away and literally the system said that I would have to pay like $50
after I became a driver myself that drove people to their destination, picked people up from the hospital. I looked into taking rides in the cost and prices, and they lowered pricing I think algorithms plays a big significant roll because now my perspective from experience me being a driver is, why am I earning so less money
I once drove a person from the Sacramento airport to literally like two hours to their destination and literally only earned $70 and I tried contacting the agents and it’s like they’re trained foreign and I just got answers in circles. I gave up being a driver because it’s like you’re gambling some days it’s good some days it’s bad $15 to pick up a group and take them 45 minutes to their destination is outrageous
Anyone planning to drive long-term for these companies needs to have a business plan, start a spreadsheet, include the things most don't even speak about, vehicle replacement cost, annual depreciation, retirement fund deposits, tax obligations, as well as the usual registration, insurance, fuel, maintenance, tires, and service costs, hours worked; bottom line for actual net income. I think that would be a real eye opener for most current drivers just looking at the weekly gross and net amounts; you cannot judge the business on those alone. Heck, there is probably an app or website for this now!
Stockholders are all that ever matters to companies like this. They could care less about the people who actually built the business and keep it running.
Exactly
couldn't.
But yes.
Both Uber and Lyft doesn't pay dividends on their shares... think about it
@@amzagiovannithey haven’t turned a profit until 2023 so unlikely any dividends would be paid while losing money every year but there are a ton of companies who don’t pay dividends.
This is what it all comes down to. A company cannot take a “minor” loss in profits in an investor driven market. Because any loss means investors will drop, leading to inevitably greater loss. It’s the myth of “perpetual growth” that keeps driving inflation up year after year
I've worked rideshare for 5 years and over the years I've noticed the reduction in pay. My daily take went from bringing in between 300 and a little over 400 dollars a day to barely bringing in 200 dollars a day for the same amount of hours per day.
Time to get a job that doesn’t cost you gas money all day long.
Why would you sign up for such a job when you can work at a restaurant and not have to spend gas the entire day
@@andy_182I think your competing apples to oranges here when you compare Uber and a restaurant.
@@MOMO-m0m0 if you work for uber, you shouldnt be complaining when they screw you over. theres a million other jobs that are easy to get and make more $
Most ppl make 150-180 a day
@@andy_182 yeah start working at a restaurant and they make me dishwasher? no thank you. I get what you're saying and i agree, but when a restaurant manager sees your resume has rideshare on it at all, you're getting the mop. It would be better to find work in the transportation field, like a bus driver or amazon delivery, those jobs don't cost gas.
Exactly like this happened and in UK, uber commission is around of 60% ,and now they put in trip price and the holiday pay ,so they don't pay holiday pay from the last weeks,because if one trip was 30 pounds ,next week we receive 12.07% holiday pay ,now ,same trip is 30 pounds but with holiday pay in the price .
We need more competition! Either from another ride share company that is willing to be transparent or local taxi cab companies need to make a comeback.
I am a Washington DC Uber driver for the seven1/2 years. And I definitely would like to stay in contact with your organization on putting forth legislation on and Uber/ Lyft giving drivers their do share of profits. I desperately would like to hear more about your progress. Thank for getting behind us on this important matter.
If you been with them for seven years then they can’t be that bad. Success in ride share is all about were and when.
@jbochan57 You guys take 70% the drivers get 30%, did you call that success?
do you want congress to make a law how much mcdonalds charges for a big mac too? if you dont like the price then stop being a customer.
@@SgtJoeSmith What do do for a living troll people online? Issues like this has effect and ruin people’s lives for decades. And people like you who do nothing and say nothing don’t realize your day will come.Your not welcome to reply
@josephhunterel9545 I give people 6 figure jobs. Problem is I can't fill any of the 100,000 jobs globally I have for last 20 years cause everyone is too lazy and stupid and just want to be a nick her doing nick her jobs like this. So saying I do nothing to help is the biggest lie ever told. I spent and lost millions trying to help and wasted 20 years of my life.
Few weeks ago, I had a Lyft passenger who shared me how much he paid for his ride.
The amount he paid for 21 miles was $84, the amount I was paid by Lyft was $20.
When I told him this, he was so shocked and gave me a$9 tip.
I know how these companies rip drivers ruthlessly.
I am asking that question from every passenger I get and I'm actually getting them to do cash deals with me if they need a ride in the future. They'll save money and I'll make more money.
You are an accomplice.
Terrible
Uber is paying me 17 dollars hourly for delivering groceries I am being robbed by Uber Nuts right and don't show your tip money before you take the delivery Nuts
they gave you the customer. figure orutp what you are dooing and do it better. it's freedom you want to complain to your boss go work at McDonald's. I simply call my Filipinos in uber Dimond support and they usually cheer me up if I get any crummy riders. like fat people who can't wash under there folds of stlkin .
We as drivers need this type of exposure to help our situation. Whether your pro union or not, changes need to be made. What's fair is fair, and what's right is right. If it wasn't for us drivers, they wouldn't have a pot to piss in
As someone who lives in Colorado getting from DIA to downtown in 20 minutes is an achievement and Denver is notorious for our ride share prices and our transport is mid
I always ask the drivers and most often than not they get less than 40% of what I pay. I paid $38 for my last ride in Denver and the driver told me he got only $12 after the trip and he showed me his phone. I felt bad for the dude who drives to pay for his college. I gave him a $10 note afterwards. Its so bad.
That’s crazy, I am a full time Uber and Lyft driver. I have done over 30,000 trips in Seattle. I wonder how much they have robbed me 🤦🏽♂️ 😢
Seattle, outside of NYC, is the best paying city in the US. If it seems bad there, just imagine everywhere else
Sorry to hear that. Suggestion: Track how many miles you are driving for them so you can calculate how much you are being paid per mile. The IRS reimbursement rate is $.65 per mile. That might be your break even (hard to say...).
A lot.
One of the more disturbing pieces of information Lyft has given driver lately here in Los Angeles is that most of the fare a passenger pays goes to COMMERCIAL INSURANCES. While filing my taxes I learned drivers in my area are taking less than 50% of what passengers pay, and if you are renting a car, it’s less than 30%.
Studies need to dig more into who are these platforms paying their commercial insurance fees to, and if what they are actually reporting matches their actual costs
Thanks. God bless you!... I was a driver and I always was feeling bad about charging the customer so much!
I recently stopped driving for Uber. I completed nearly 5K rides and within that time, the opportunity to make money decreased significantly. When I began, Uber would offer between, say, an extra $100-$200 for X amount of rides (say 50+ rides in a three day period), now they offer like $30 for 80 additional rides! Pure wickedness. Also, I had began to rent a Telsa through Uber/Hertz to drive with the mentality of keeping miles on my car low, but with that you're paying like $600+ a week just to rent the Tesla. For that price you can BUY two Tesla's. Unfortunately, being a Uber/Lyft driver is NO LONGER WORTH IT.
The way for drivers to strike is by asking the rider what they're being charged, then have them cancel the ride and then charge them less directly. Rider pays less, drivers make more, and the companies get screwed.
Great ldea
yes, but what comes with that is the lack of security. Customers use Uber because of the safety factor.. this is the USP advantage Uber promotes i.e. tracking of the rides and cutting out any issues relating to money owed.
Breach of contract. Steal ubers customers while under contract, and now you owe for damages. Terrible suggestion.
@@michaelmajek5190no they don't. People been using oj and Gipsy cabs for years😂😂😂that's to keep the population in fear of other resources
@@509McGavin Is it a breach of contract if the customer does it themselves?
Thank you so much for investigating. I have noticed an increase in earnings in the last month here in Arizona but still no transparency in the percentage that goes to the driver. I noticed it varies. What traps me to continue to do Uber is the flexibility of working when you want to work, the wonderful people I meet and how important they tell me Uber & Lyft can be, and driving as it is therapeutic when there's no heavy traffic of course. Overall I'm still thankful for Uber and Lyft.
The fare for drivers from downtown Fort Worth to D/FW airport used to be 28 -30 dollars when I started 8 years ago. That same ride pays 17-18 dollars now. I know for a fact that the passenger cost hasn't dropped. Because I also occasionally take rideshare to the airport. Used to, Uber paid me more than Lyft. But, since around Thanksgiving of last year the ride challenges have dropped to a third of what they used to pay. Formerly, they were 65-75 dollars for thirty rides over the weekend. Now they are 10-30 dollars for 30 rides. Lyft has been paying 35-45 dollars for 25 rides. And, the fares have been better this year.
Thank you for reporting on this. It's absolutely maddening as a driver and keeps getting worse. Driving full time after expenses I made $20,000 last year and then owed $4,000 in taxes out of that. Not to mention 2 totaled cars from getting hit. I'd really like them to have to show you guys, the passengers, how much the driver is getting out of what they pay.
The reporter is really cute.
there is no way you made 20k from uber/lyft alone and owed 4k in taxes, you must have had other income
@@tomodiero7524 *After expenses. I'm sure a full-time ride share driver puts a lot of wear on their vehicle and needs a reliable unlimited mobile data plan...needs vehicle and health insurance.
Had a friend do Uber eats on the side and they hardly made $10 per delivery. Some were low as $5 for 20+ minutes drive and one order was $80 and only received $9 out of it. Not only does uber rips off the drivers, they also rip off the customers with those ridiculous high "service" fees
I've been receiving $4 deliveries upwards of 13 miles all day, haven't taken a single one. It says "25 minutes" but not only is that 13 miles one way, making 80% of that $4 for gas, but its to a restaurant notorious for 20+ minute waits.
Let’s not forget how Uber and Lyft came on the scene charging less than the local cab companies so that everyone happily jumped on board, putting local companies and their drivers out of business. Then, with competition out of the way, they could start charging whatever they wanted. I live in a resort town, so during events prices got jacked up to double or triple the going rate. Before, our local cabs had to post their rates on the back of the car, and you could see the meter when you paid the fare, so overcharging wasn’t an issue. Also, the tips went directly to the driver. Then Uber prices in general kept increasing to the point that you could no longer predict what a ride was going cost. A 10 mile trip from the airport could be $30 or $100 or even more.
I can imagine when customers are paying ridiculous prices, they will take it out on the driver by not tipping or bad review, etc.
If I was a driver I would much rather use a company car, rather than accumulate wear and tear on my personal vehicle, and be personally responsible for fuel, car washes, repairs, etc. I would also hate the fact that people tip me less due to factors that are out of my control.
I knew that the rise of this “gig economy” would ultimately screw over the workers in order to enrich the higher-ups and corporate investors.
The greed is out of control and will only get worse, as they continue to squeeze every last penny out of the working class.
They have the wealth and the power, but without the workers they would have nothing.
Every industry has its own struggles, but I just wish we could put aside our differences, and realize there is power in numbers. We could probably improve a lot of stuff if we could stop fighting against each other. Unfortunately, those in charge are more than happy to stoke the fires of hate and fear, in order to keep us distracted from the real problems.
Our govt is beholden to corporate donors, so they feel no need to look out for the interest of citizens. This whole country is crumbling just under the surface and I fear that it’s only getting worse.
You must be getting traction in the rideshare community because this was on my feed. I agree with you. Even though some people believe passengers don’t care what we make I believe there are those who do. It happened when doordash was taking tips back in 2019, customers found out and won their lawsuit and a lot of drivers who were owed their money did see some. Not all drivers like me but a lot did. What is nice Doordash is no longer taking drivers tips either which makes that a win for me. 👍
Thank you for exposing this issue. I’m a driver and they take at least 60% of the fare. These greedy companies overcharge the riders and underpay the drivers. And they think It’s okay to do it until somebody do something to change it.
So drivers only get 40% of the fare from an Uber/Lyft ride back? That is sad, and lower than I thought it'd be.
Same here I drive in new york (not the city) and they generally take 60-70% on average.
Driver for 4 years and earnings are down 35% for me this year. I earn 25-30% per ride. The rideshare company takes 60%+ Riders are charged more with drivers making less, a lot less.
I was drive Uber the other day from Doraville GA to ATL airport Uber paid me $26 and charged rider $88 😢
Most drivers I've ridden with seem to have no idea that part of how much they make is determined by how they drive. You have to get as good of fuel mileage as you can with your car given the situation. Most ones I ride with floor it, slam on the brakes, floor it, repeat. They are reducing their fuel mileage by 25% AT LEAST. That adds up.
Doesn't matter if there are 2 or 200 ride share companies. As long as you have people willing to work for too little pay, these problems will continue.
Like James Stephanie Sterling said multiple times, companies do not want to make _some_ money; they want to make _ALL_ of the money.
I was used to driving for Uber and Lyft back in the time, a quit after I realized it’s been a rape off. I asked a customer how much she was charged and she also added a $20 tip because it was a long one from the Orlando airport to Disney. All I got was the $20 tip.
Car, gas, insurance, maintenance, cleaning, phone services, times, I was liable for everything.
They only provided the app that’s all.
I have been an Uber driver for four months in New Mexico, I occasionally ask my riders what they paid for the ride and compare that to what I was paid, it is running right at what Uber advertised of 73% to driver and 27% to Uber, can not state what is happening elsewhere but in New Mexico it is a fair distribution
Sad sad sad! Gas, maintenance, tires insurance and driver fatigue makes no sense. With no sick pay and time off with pay makes it hard to fathom. Thanks for sharing this story. 🙏🏽
That driver fatigue aint no joke...I have IBS...so its double...truck drivers do drugs to drive so much.
I've been a driver for five years. I've seen my share of the fare decrease from 1/2 to what it is now, 1/8 of the total. Tips are the only thing keeping me afloat. If even one factor worsens for me, I'm done. I love taking riders, meeting new people, the diversity of the walks of life I pick up, and the compelling conversations I have with them. I don't want to have to walk away from the only job I've actually excelled at.......but.....like everything else I once liked in or about this country of mine.....it looks like I'll lose this as well......I'm just getting really tired of having things taken away from me.At nearly 50 years old, Ive grown so accustomed to it, I can't even really find it within myself to be angry anymore.
I'm just.....beaten..
@@user-vq1ne6es5mConcord!
@@user-vq1ne6es5m Do you know how much a taxi license costs in a major city like mine? It's not possible. Basically, the gig economy route to viable self employment is a red herring. Either a constructed lie, or a mirage........
Thank you so much for doing research like this, because something needs to be done about this companies that don’t have any mercy for drivers and riders, they think they can get away with anything, if we all get together and demand more respect for us, I believe they wouldn’t have no choice but to the unjust situation.
Because for many drivers like me out there, it not easy to say that we not going to drive anymore because we have specifically bought the vehicle for work, and now instead of making money, we are losing money because it’s takes a lot of money to keep our vehicles like the way it should be.
Thank you so much! And I hope something will be done soon.
Excellent research…and two months later after this I have seen as much as 75% being taken by Uber. On a $24 ride, I received $6, this scenario of 75% Uber and 25% driver has happened to me time and time again.
i'm a Uber driver going on 8yrs part time now and yes i've notice from last year to todays date that Uber has been getting over with not paying the drivers like it was back when i first started driving for them! man we could make great money at that time! not no more with corporate greed! thanks for this video i'm glad people are paying close attention to this situation and are doing something about it!
Why are you still driving?
need the money@@tboneups
8 years part time here as well, and yes, I miss the days of old. Used to be easy to make more than what it cost to operate. Tough to do now, and if it weren't for tips, I don't think I could make it happen.
@@davidwalker6438 agreed 👍 stay strong bro
If Uber and Lyft are taking more than the agreed-upon cut, I think we need to be talking to our legislators.
Yesss l am interested
I'm interested
unfortunately legislators are beholden to capitalist interests as well, on both sides of the aisle. but you've got a lot of allies behind you if you decide to join the movement to abolish this kind of exploitation; you're in good company, with radical socialists like martin luther king jr. in your corner.
Normally I'd agree, but too many of them are funded by private equity firms and donors like Charles Koch and Farris Wilks.
They send out addendums often. You have to agree to continue using app. Every update is in the company’s favor, never in the drivers favor.
Here in South Georgia we are only being paid 21-23% of the ride pay. They are even stealing tips from the drivers. We have all our fuel,insurance and maintenance to pay ourselves out of this very small percentage of pay. We also have to pay for the cleaning of our vehicles. This is out right robbery. I love driving most of these riders but these ride share companies really need to pay us our worth in full. They will even send us here almost 20 miles to a pickup and only pay us 3.50 for the whole ride. This is truly getting way out of hand.
I congratulate this customer; for your contribution in caring about us drivers. He is really telling the truth. 😮WOW thats AWSOME
Being an Uber driver, this hurts me to the core. I’ve to drive over 12 hours every day to make a decent amount.
Facts.
You love it
True story I drive 10 hrs a day, 7 days a week SMH getting tired of they ass
i change oil on lawnmowers at home for $150 an hour. I am crying for your bad life choices. 🤣🤣🤣🤣🤣🤣🤣🤣
@@SgtJoeSmithyou sound like a MAGA 🫏 Don't care for other Americans.
A few years ago, I did the math to see how much it would cost me to get one 10 mile trip (20 miles in total, because I"d ride both ways) per week. It came out to about the same amount as maintaining a car I own, including insurance, parking, tune ups, gas, etc.. I came to the conclusion that I might as well keep my own car, since then I can come and go without calling and waiting for a ride, or wondering whether or not the stranger in the car is going to attack me with a hammer. Anyway, since then ride share and rental costs have only skyrocketed. It may well be cheaper now to keep a car than to ride share.
Exactly
Es por eso que sale más barato tener los dos apps ubər y liyft para que salga más baratos, para que los precios compitan
Compiten entre los dos
Working mostly weekend nights, most of my passengers are from out of town, or have been drinking.
Car rental prices are through the roof, and you don't want to have people driving under the influence.
Taxis were open for the taking because they are extremely unreliable, many drivers have a poor driving record, and they charge 3x what uber does.
its more dangerous for the driver on a scale, numbers wise, passengers just think thats the way it is because of a false stigmatism on drivers and the passenger mentality, its all psychological, and actually when its not surging the rides are priced way to cheap, to trick passengers into thinking this is good at the expense of the driver, theres no way of knowing if the passenger is sitting back there knowing there getting a free ride or doesnt know time and distance, hmmmm this ride cost me 5 bucks to go 2 miles, how it the hell is the driver getting more than 5 of not less, hmmm maybe the company is paying them more....ummmm no that would mean they are burning there own money to get u a free ride as an incentive to pay more than what u paid, which appens sometimes, but most of the time the driver gets 3 maybe 2.25 of the 5, and that for any distance ratio....its all in my comment above
FYI: I timed the call center "rounabout". It takes 1 1/2 hours of frustration to cycle thru the 2 call center numbersThen youir back to "0"!! They keep asking for a RESOLVED click. . . no, your get recyled again. . . How many times has a Uber operater said "can you wait 2 minutes"? What's really the setting, is there are groups/pools of about 10-12 "newbies" in booths, with 1-3 next up operaters in a center area of the group at call center. When they say can you wait 2 minutes their raising their hands for HELP. Then one of the supposedly supervisors tell them what to say. . . I worked in a foreign call center as an observer/trainer supervisor. I know? Different units came help with adjustments, but entry level calls will not help you, .you'll be frustrated.
We're in the field and they want us to stop in traffic to work out their problems, Nope.