TV Has Sound But No Picture Troubleshooting Guide

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  • Опубліковано 30 сер 2012
  • Here are some steps to ease you through TV picture loss-from prevention to recognition to next steps when your picture finally does go out.
    TRANSCRIPT
    Here's a plot twist-often, your TV picture will go out before the sound does, preempting your show with an unwelcome cliffhanger. Hi, I'm Paul Blake for Repair.com with some steps to ease you through TV picture loss-from prevention to recognition to next steps when your picture finally does go out.
    Step 1: Avoid overheating your TV
    The lamp inside your TV is responsible for projecting colors and images onto the screen. So frequent overheating not only shortens the lamp life, but your TV picture life as well. To prevent overheating, keep your backlight system well ventilated and avoid turning your TV on and off repeatedly without allowing it time to cool down in between.
    Step 2: Watch for warning signs
    The fluorescent bulb in your LCD TV dims over time. If you start to notice your picture getting progressively dimmer, take it as a fair warning that your LCD's backlight is just about ready to quit.
    Many DLP TVs have a lamp icon on the TV frame. When you see a light turn on above the icon, that's a sure indication that your backlight lamp's days are numbered.
    Step 3: Reboot your receiver
    If your picture does quit, first make sure that it's not just your receiver acting up. Reboot it by turning off your TV and unplugging the receiver. Wait about 10 seconds before you reconnect the receiver, then restore power to it and your TV. If that doesn't work, the issue is likely with the TV's lamp.
    Step 4: Investigate your picture failure
    For DLP TVs, picture loss can involve lamp failure. No lamp, no images. The other point of failure could be the ballast, which starts up the lamp and keeps it powered. Determining whether your issue is with the lamp or ballast can be tricky without professional help, but if you recently replaced the lamp, the ballast is likely at fault.
    For LCD TVs, a failed backlight bulb or inverter could be the culprit. If the problem lies with the inverter, your functioning backlight bulb won't receive power. A good way to rule out one or the other is to get the room as dark as possible and shine a flashlight at the TV from an angle. If you can see images, then the problem is the inverter. If not, then it's likely the backlight bulb.
    Step 5: Decide to repair or replace
    If you are not ready to part with your DLP TV, you can have the lamp or ballast replaced. LCD inverters can be replaced, but replacement LCD backlights are not generally available, so buying a new TV may be your only option if it fails. In any situation, consider the TV's age and deals on new TVs before deciding.
    For more tips or to find a qualified service professional, visit us at Repair.com. Good luck restoring picture or shopping for a new TV!
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КОМЕНТАРІ • 538

  • @makesai
    @makesai 4 роки тому +11

    I had my TV for almost a week and the image disappeared only on HD. The unplug and plug again thing worked! Saved me, thanks

  • @stevemartin245
    @stevemartin245 4 роки тому +26

    I dont usually comment on videos,but think you this 2 minute video just helped me calm down from a heart attack . Thank you.

  • @khopkins104
    @khopkins104 3 роки тому +6

    It does work! I unplugged my 📺 for 30 seconds, 🔌 it back in and my screen returned.
    Thank you!!

  • @rizvicu
    @rizvicu 2 роки тому +10

    Thank you so much. I just unplugged the power line, then again plugged in. Problem solved. Very helpful.

  • @Practice_Kindness-1st
    @Practice_Kindness-1st 5 років тому +73

    THIS is why I love UA-cam so much. Thank you for this quick and most effective tutorial. Now I can continue watching my programs!

  • @thomogj297
    @thomogj297 4 роки тому +71

    Absolutely the BEST ever advice spoken clearly and without non essential background music. SO VERY HELPFUL. THANK YOU KINDLY

  • @jonik1556
    @jonik1556 6 років тому +1

    This might be different than this video.... but -
    We almost went the route of baking the module, but I came across a post that said to turn off the TV and the set-top box, remove the power source for at least 15 minutes for both, discharge the power button by pressing it and leaving it alone. After 15 min approximately, I replugged both the set-top box and the TV into the electricity socket. Turned on both STB & TV. I believe ATT U-verse had to cycle through... then voilà, the sound was back! This happened a second time and I went through the same process, and again it worked! So glad I didn't bake the module.

  • @alyssal298
    @alyssal298 6 років тому +21

    After watching this video, we were able to diagnose the problem and fix an LCD tv. Thank you!

  • @stephaniemaly6748
    @stephaniemaly6748 10 років тому +824

    Very helpful. Thank you. Going to buy a new T.V.

  • @pattibilial3794
    @pattibilial3794 2 роки тому +1

    Thank you.Knowing whats wrong makes me feel better.

  • @Toots6691
    @Toots6691 9 років тому +61

    We watched this video and did the first thing you said. We unplugged it for 10 seconds and plugged it back in. Easy as pie, it worked. Thank you!!

    • @VelikiZlacani
      @VelikiZlacani 4 роки тому +4

      Didnt catch that on the video, tried it and fixed the issue 😂 thank you, and thanks to the creator, cheers! 😊

    • @phililehlongwane5843
      @phililehlongwane5843 4 роки тому +3

      Indeed I also did that yoooo am so happy

    • @kathystevens8163
      @kathystevens8163 4 роки тому +10

      I unplugged mine, left it unplugged all night. Still no picture..

    • @ExtraordinaryLiving
      @ExtraordinaryLiving 4 роки тому +1

      @@kathystevens8163
      Well, then, you don't have the same [small] problem as these guys; your problem is a bigger problem that needs additional diagnosis, and may not be easily fixed.

    • @kathystevens8163
      @kathystevens8163 4 роки тому

      @@ExtraordinaryLiving
      Had recycling pick up the TV. Seems as though these Smart TV's don't last very long.

  • @thewinstons2990
    @thewinstons2990 5 років тому +15

    Thank you! I unplugged my tv for 10 seconds and plugged everything back in and it worked!

  • @killermustache9980
    @killermustache9980 7 років тому +11

    OMG this literally saved me I thought I was gonna have to buy a new tv

  • @xheni6571
    @xheni6571 4 роки тому +6

    I unplugged it for 10 seconds and it worked, thank you it was really helpful

  • @Amy-di9zi
    @Amy-di9zi 3 роки тому +7

    You were really helpful..thank you!!

  • @jenniferatienza6726
    @jenniferatienza6726 4 роки тому

    thanks so so much!
    now the picture was restored by unplugging for 10secs.thought i need a new one, tnx to you my problem was solved.

  • @Rose-pg8ub
    @Rose-pg8ub 10 років тому +9

    This video helped so much, Thankyou!!!

  • @bigeboye6000
    @bigeboye6000 4 роки тому

    Thank you so much, we couldn't figure out the problem but now I know its the inverter.

  • @cynthiaburton383
    @cynthiaburton383 3 роки тому +1

    OMG! I've never posted a comment but I had to! Unplugged the tv AND IT WORKED!! THANK YOU!!

    • @intheplums
      @intheplums 3 роки тому +1

      Sorry but did you not fucking try that before looking it up? You bellend.

  • @karengoldman4504
    @karengoldman4504 Рік тому +14

    Thank you!!! Unplugging/rebooting was the trick that worked for us! I appreciate your clear, concise and short explanation and resolve!

    • @lumkilegadu3717
      @lumkilegadu3717 Рік тому

      Was you TV showing the pictures when you turned off the lights and flash light your screen with a torch?

    • @braindeadbogan9272
      @braindeadbogan9272 Рік тому

      @@lumkilegadu3717 I'm having this very problem. Did you find any fixes?

    • @this_is_abongilerwexu
      @this_is_abongilerwexu Рік тому

      What TV model do you have?

  • @edithpniel6866
    @edithpniel6866 6 років тому +10

    Thank you. This video saved me probably a lot of money.

  • @zanelemono7396
    @zanelemono7396 2 роки тому +2

    Thank you Paul for your help , best video ever.😍

  • @Dancing_in_the_rain007
    @Dancing_in_the_rain007 4 роки тому +7

    Thank you. Rebooted and now my tv is back on. ❤️💚🌸

  • @chikxrule
    @chikxrule 9 років тому +13

    Really liked this tutorial and reference. Thanks!

  • @melgonzalez7050
    @melgonzalez7050 6 років тому +22

    Thank you. I unplugged and counted 20 seconds. It worked and picture was restored. Very informative video. Problem solved. Yeah!

  • @analizasubade5147
    @analizasubade5147 Рік тому +1

    We just put off our tv and put it on . It works! Thank you for this video!

  • @festusmuema9054
    @festusmuema9054 3 роки тому +17

    Just like that all hope is gone ....I need a new TV...

  • @jessicaekpenyong3993
    @jessicaekpenyong3993 8 місяців тому

    Very helpful and the most correct information given on this issue... Thank you

  • @thegalacticfoxnatoin3331
    @thegalacticfoxnatoin3331 8 років тому +10

    thank you so much this got my TV to work and i'm pretty good at technology and had no idea what to do so thank you on the help of this video.

  • @sweed20
    @sweed20 3 роки тому

    Thank you so much it worked. Unplugging and waiting 10 sec then plug back in worked.

  • @nyronvendor6653
    @nyronvendor6653 2 роки тому +2

    Damn I’m shocked it actually worked 😂😂😂😂 I never trust these videos because obvious plug out the cord , plug back in . Hold power button 60 seconds , 30 seconds blah blah but it actually worked 😂😂😂😂😂😂😂

  • @jay_gamer9965
    @jay_gamer9965 4 роки тому +1

    Bro thank u so freaking much it helped u have earned yourself a like

  • @laraleecroft336
    @laraleecroft336 4 роки тому +31

    The thing that makes me mad is that I haven't had my tv for a whole year proper yet goddamn....

    • @patriciadanon6191
      @patriciadanon6191 2 роки тому +3

      They don't make things last long I was lucky to lived back in the days when stuff was well built to last I had a problem with my refrigerator had to get a new one
      After only a few years now looks like the same thing with the tv I think everything run by computer is a curse lol back in the days before computer we did not have problems with cars refrigerators and TVs like today

  • @zepicplays5119
    @zepicplays5119 8 років тому +35

    Thank you! I unplugged the cable box for 5 minutes.... Viola picture is back!

  • @ameenasiyad9277
    @ameenasiyad9277 3 роки тому +2

    Thanks a lot,it is really helpful

  • @soltkujin1162
    @soltkujin1162 4 роки тому +81

    All y'all tvs working again while unplugging it doesn't work for me

    • @itzeman6219
      @itzeman6219 3 роки тому +3

      Ik how. To make it work unplug it and then press the power button for about 1 min and then plug it again and boom it worked for me

    • @artynsnow514
      @artynsnow514 3 роки тому +3

      @@itzeman6219 if its don't work I'll sue you

    • @artynsnow514
      @artynsnow514 3 роки тому +3

      @@itzeman6219 it doesn't work

    • @itzeman6219
      @itzeman6219 3 роки тому

      @@artynsnow514 it worked for me

    • @thesinofwrath092
      @thesinofwrath092 3 роки тому +1

      @@artynsnow514 yeah he is a liar

  • @CHE113A
    @CHE113A 2 роки тому

    Thanks for that!
    That really was truly clear informative.
    Ok..🤞🏼

  • @zuhairkhan6918
    @zuhairkhan6918 2 роки тому +3

    These techniques still useful in 2021😀

  • @abdulazizsuleman2473
    @abdulazizsuleman2473 Рік тому

    I'm grateful watching you great job

  • @mannylongoria8398
    @mannylongoria8398 4 роки тому +1

    Worked like a charm. Unplugged receiver and t.v. and pic came right back....

  • @erepsekahs
    @erepsekahs Рік тому

    I like the way he smiles all through this, while your wife is screaming, "So get me a new TV already."

  • @muradosman9998
    @muradosman9998 4 роки тому +2

    Brilliant video. Thank you. My picture went out. I disconnected the received for ten seconds and boom like magic the picture came right back. Thank you.

  • @markedwards4594
    @markedwards4594 5 років тому +1

    OK TV Guru's
    I have a LG 42LB5600,
    I can see with the flash light a picture on a dark screen, I can't see any lights coming thru the vent holes or with the back off. Solid sheet of metal all over and fastened tightly to the screen. Would this be the power inverter board, T-Con or backlight, Thank you in advance for any positive input.

  • @pinkmoona
    @pinkmoona 3 роки тому

    Thank you, it worked!

  • @suziebray7689
    @suziebray7689 2 роки тому

    Thank you so much ! It worked . Thanks !

  • @davidbuswa9425
    @davidbuswa9425 5 років тому

    Thanks for the help

  • @elainehyatt8550
    @elainehyatt8550 2 роки тому

    You are a genius and I thank you.

  • @karenadams977
    @karenadams977 2 роки тому +1

    A natural spokesperson! Thank you.

  • @cherylp5846
    @cherylp5846 3 роки тому +1

    Thank you so much you just helped me out,Ty

  • @annettemorgan1760
    @annettemorgan1760 4 роки тому +2

    Hello, watch your video, but what my TV Element 52 in does is the pic and sound works as soon as you turn it on, in about 5 min the pic goes out but you can still hear the sound. Do u know what the problem could be.
    Thank you, Annette

  • @johnanderson3700
    @johnanderson3700 3 роки тому +3

    My tv (LG) comes on: at first it would bring up both picture and sound for a few seconds, then screen grow black but sound still on. I tried all the rebooting methods but tv progressed to loss of sound as well as picture: now it comes on when I try to reboot only with picture and no sound, but screen goes black within about 10 seconds and I have neither. Given cost of repairs I’m wondering whether it’s worth keeping. too bad as is 60 inch lg that cost about 2 grand new. Now only 3 yrs. and little more older. With prices of tv down I’m thinking of a 50” much more affordable new may be best bet.

  • @sophs7913
    @sophs7913 2 місяці тому

    Very helpful thank you!

  • @denisejohnson915
    @denisejohnson915 7 років тому +4

    it really work thanks😀

  • @comfortsarpee1374
    @comfortsarpee1374 7 років тому +2

    thank you/ you are too good.

  • @Mh-nr1zy
    @Mh-nr1zy 5 років тому

    Thank you so much

  • @macinman
    @macinman 9 років тому +1

    Plasma TVs weren't mentioned here. Do any of these tips apply to a plasma set? or is it always the panel with plasma and no picture? I have a 42" plasma for my main set. It's 5 years old and working great. Just wanted to find out if any of this it applies as well.

  • @Wrateful
    @Wrateful 5 років тому +26

    Laying here at 4:15AM now realizing my TV is burned and useless now.... RIP Wallet

  • @auntievern
    @auntievern 7 років тому

    Very helpful

  • @Rafail1911
    @Rafail1911 5 років тому +2

    The problem was the inverter thank god we can fix it :D thanks! +1 like and subscriber

  • @Mahtabalam-wn6nn
    @Mahtabalam-wn6nn 5 років тому

    Thank uuuu very helpful

  • @garrettbailey9660
    @garrettbailey9660 Рік тому +1

    That's what she calls me clif hanger 🤣🤣

  • @amazingdany
    @amazingdany 4 роки тому +27

    I guess my 12 years-old antique hdtv has finally gave its last electronic breath. A fine job it did all this time!

  • @marlyngordonlamont7222
    @marlyngordonlamont7222 3 роки тому +1

    Thank you ..helpful

  • @derekappolloni7773
    @derekappolloni7773 2 роки тому +4

    So if you have a blank screen how do u see the settings to do re-set it?

  • @christinechasse8291
    @christinechasse8291 5 років тому

    Great video! You helped me save my TV!

  • @matthewbanks4240
    @matthewbanks4240 3 роки тому +1

    Very useful indeed how do I get my hand on an inverter as I shined a light on the screen and still had picture but from a far it's just black

  • @Alaster_Grimlock
    @Alaster_Grimlock 4 роки тому +1

    Very helpful
    I have to grab myself a brand new tv since my 2 year old tv is done for

  • @CrowdPleeza
    @CrowdPleeza 4 роки тому +13

    How common is it for the picture to go blank on flat screen TVs while maintaining the sound? I've never seen this with the older big TVs.

  • @jackiedibs789
    @jackiedibs789 6 років тому +375

    I hit mine with a wii remote

  • @sethwolfe549
    @sethwolfe549 8 років тому +2

    thank you very much this guide fixed my TV quickly

  • @bilotto1318
    @bilotto1318 5 років тому

    Hi I have a LC-37D43U tv. The power works with green light in front of the tv and the backlight also work. When I turn on the power there is no picture but I have a glow. The audio also works well and can hear everything clear. The tv control, by pressing any function does not work. Also with the flashlight it does not show anything. I did open the back of the tv and would like to try to fix it myself before giving up and buying a new one. What should I do or try to verify as the problem?? Do you have a video explaining what to change or test before?? Thank you. Frank Bilotto

  • @_mrcrypt
    @_mrcrypt 3 роки тому

    Thanks for the info 🍷

  • @NappiMusicVideos
    @NappiMusicVideos 4 роки тому +2

    Sounds like he’s from PA . Informative !! Thanku

  • @gerv777
    @gerv777 6 років тому

    hi, I would like to know if its not bad to connect the console to lcd polaroid tv hdtv that has a problem? the problem is before no picture but has a sound, and i you will heard zipper electrical specially whenever you start on the tv. For some reason after many months tv back to normal, but i still hearing the zipping electrical sound. Its just i worriend to connect the console to tv that also get damage or affected because the tv has damage? what is you view?

  • @trandungha3867
    @trandungha3867 6 років тому

    Thank you very practical and conversational video#trandungha

  • @kffcfamily
    @kffcfamily 4 роки тому +3

    Very good sharing on this simple troubleshooting guide...

  • @5pctLowBattery
    @5pctLowBattery 8 років тому

    I have the polaroid model tla-04641c from Walmart. I used to be able to shake (lol) the tv to get rid of the distortion (which started happening this year after having the tv for 3 years) there were lines and dark areas. But now when I turn on the tv there only sound no picture. I plug out the cable box and sometimes the picture comes back, but then it blacks out after a few minutes :( have to junk it.

  • @bharathip8302
    @bharathip8302 3 роки тому

    Such a nice information 👍didn't worked at all

  • @michaelbrokenarrowtvrepair5332
    @michaelbrokenarrowtvrepair5332 6 років тому

    good job.

  • @rebel8259
    @rebel8259 3 роки тому

    Thanks alot just helped now

  • @Pfirtzer
    @Pfirtzer Рік тому

    I have a Sony Wega 100HZ crt tv that will turn 24 years in November, still works like a champ. I don't need internet on TV nor a smart TV, my tv is smarter it keeps going and going. Led TV within a few years dead, my neighbor her tv died within 2 year a LG.

  • @jasonoakton7379
    @jasonoakton7379 2 роки тому

    Thank you unplugging and waiting worked thx

  • @MahmudurRahmanHira
    @MahmudurRahmanHira 5 років тому

    hi, I have a sony bravia 42w700b tv. its sound , all channels ok. but no pictures.
    some days ago, I bought a tcon board and replace. tv picture and all others worked for 30 min. then again same black , no picture. can help me on this

  • @chmits8282
    @chmits8282 6 років тому +6

    I need a new backlight on my LCD SHARP TV it's from 2007 i think

  • @SelfIndulgentGamer
    @SelfIndulgentGamer 8 років тому +1

    handy torch tip :)

  • @jamesdorpinghaus3294
    @jamesdorpinghaus3294 4 роки тому +2

    My tv is six years old. My son was playing Subnautica and the tv began to dim and flicker. The sound stayed on but the screen just went black. I turned it off then back on. It stayed on for a couple minutes then the screen shut off again.

  • @johnturner6651
    @johnturner6651 2 роки тому

    Have a Toshiba TV model # 50L 1350UC manufactured Nov. 2013. Seems the inverter needs replacing, but can't seem to find any tutorials on this set? Also, model # seems to be non existent ? Can anyone help with this?? Maple Ridge, B.C. Canada

  • @adriansims1596
    @adriansims1596 3 роки тому

    Thank you for the help. My Hisense have a bad inverter.

  • @alb7844
    @alb7844 2 роки тому

    Thanx bro 👍

  • @niacal4nia
    @niacal4nia 6 років тому +1

    I had the same problem on my LG because my remote control batteries were weak. Interesting the sound came through from the receiver.

  • @WiredSquare-lu6di
    @WiredSquare-lu6di 6 років тому

    This really works

  • @princestag7478
    @princestag7478 6 років тому +1

    Thank you!!!!

  • @curry.26
    @curry.26 2 роки тому +14

    9 years later and this still helped me even though I have a smart tv now. I did the flashlight thing and turns out the problem is with the inverter.

  • @laloqwe
    @laloqwe 7 років тому

    Thanks so much, in my case the problem was the inverter,

  • @sorabirthbysleep6261
    @sorabirthbysleep6261 2 роки тому +1

    thank you so much im 13 and thank you for making this so simple for me

  • @luhro2x157
    @luhro2x157 5 років тому +1

    Thx so much now I won’t get in trouble

  • @averagemorgz3983
    @averagemorgz3983 6 років тому

    I was having a crisis a soon as a took it out for 10 seconds it worked thank uou

  • @jenngzz11
    @jenngzz11 5 років тому

    I got this tv in November it is now April, it was fine then went black. I can hear and see a faint outline of things on the scream. did i do something wrong?

  • @Kikothefoxx
    @Kikothefoxx 7 років тому +2

    so we have a sony brivia 65" mounted on the wall above a gas fire place. the tv does this when the fire place is on?? is it because of the temperature

  • @reyaa8593
    @reyaa8593 4 роки тому

    Thanks!!