Can please make a video how to handle those scammers are online? My friend has a online store and he is handling these scammers all the time with no successful solutions.
ALI EXPRESS IS A MEGA SCAM ! (Fake pics, no refunds, dishonest seller and non-helpful customer service ) Feel free to try them and you will come back with SAME conclusion ! Please do not spread misinformation
Hey Ive been buying with aliexpress and Id say 98 percent of the time Im delighted with my purchases. Ive bought Boots, makeup jewellery and even did my own designs and got them printed on a coat or jacket or hoodie and they came out amazing. I have had a few problems along the way but mostly got my money back. Once in a while they dont give your money back but its so cheap I dont mind. this is a great video thanks suzy
Suzy，I am a freight forwarder from China, my name is Shawn, and I have been specialized in freight forwarding for more than 10 years，any questions about import and shipping you can ask me😃
I bought a yuji itadori cosplay costume from AliExpress from like 2 weeks ago estimated delivery was like march 12 and it came 2 weeks after very good quality!
Aliexpress has stolen 366$ from me. I bought a phone then i have never received it and there is no refund. It has been 78 days without receiving any order nor a refund. Buyer protection on aliexpress is just placebo-made belief. Stay away from aliexpress, people and also stay away from those who endorse it.
I ordered from AliExpress it said the seller had. 2 years of owning the store and a bunch of reviews photo reviews, so I ordered my costume and another reason was because I seen it said 25 sold and 14 reviews, so I buy it all the info is good, so a couple days later I go to track the package it was delivered after like 1 week and a half I was like dang that was fast so I go outside to check, nun there I look again these mother fucking seller sent it to Manchester England in the fucking United Kingdom and the seller hasn’t responded and when I look at his page it’s like he deleted it or blocked me I can’t see anything sold on his store no more so weird I’ll keep u guys posted
I have bought a lot of stuff on both Ebay and Aliexpress. Ebay has better support when i receive junk/defective products. Ebay is also faster in handling the dispute. I have multiple orders on AE that was defective, and i provided evidence, but they did not agree that it was defective. So i did not get my money back. You are not 100% safe on AE. Also the chat robot on AE is a joke.
Ditto. They were good at first, but I have lost the last few "not as described" disputes, or they wanted me to return the item to china, at several times what I paid for the item. The vast majority of sellers are honest, but a significant percentage are not. I will not order from them anymore. ebay may cost more, but they have always honored my returns, in the very few times I have had to do that.
@@kidsstuff7447 Nope, PayPal has you do the same thing: return to seller with no reimbursement for your shipping costs. T-shirts are notoriously bad quality from 99% of sellers and they want you to spend $50 to send a $12 shirt back to China. I'm actually about to close my PayPal account because this was the second time this has happened and I know they don't have the customers best interest in mind if with all the facts presented, they take Ali Express's side every time.
Buyer protection is kind of fishy.... If you order two of something and only receive one of two items, you'll NOT have any compensation. It happened me! The tracked parcel contained the package with only one item. Since they see that the order has been delivered, you can't do anything!
And how exactly does someone do that if they didn't pay with paypal? It's pretty obnoxious to claim that what this person said is not true, the chances of them posting an honest comment are much higher than the chances of them lying.@@kickrocs
@kickrocs that's if you paid by PayPal..and that's a mu h longer cumbersome process. I wouldn't want to purchase from any platform that makes me go through my banks dispute just to get a refund when things go wrong
That's not true, i have ordered multiple sensors and only got one. I have received a refund for those that didn't arrive. Even after you receive the items you can apply for refund/return. I think you may not have looked into the site very well.
It depends on the store you buy from. I was refunded for 90% of the things that were defective or didn't arrive in guaranteed time. AliExpress is kinda fishy on if a store doesn't want to refund you though. If they see the parcel is in your country, they don't care about the fact you never got your item/items. But most of the stores/sellers are chill and will give you your money back if you don't get your item/items
Aliexpress has stolen 366$ from me. I bought a phone then i have never received it and there is no refund. It has been 78 days without receiving any order nor a refund. Buyer protection on aliexpress is just placebo-made belief. Stay away from aliexpress, people and also stay away from those who endorse it.
Aliexpress has worked for me for quite a while now. Sometimes there are glitches but overall all purchases arrived. I order mainly electronic circuits components. But I have ordered toys and other stuff too. Sometimes I do find better prices on ebay. This vid provides great info that I did not know.
@@leylamemmedova4289 hello，friend，this is Shawn, a professional freight forwarder from China. I help importers save shipping costs and provide suitable transportation solutions. Any questions about shipping and importing, you can ask me😀
Aliexpress has stolen 366$ from me. I bought a phone then i have never received it and there is no refund. It has been 73 days without receiving any order nor a refund. Buyer protection on aliexpress is just placebo-made belief. Stay away from aliexpress, people and also stay away from those who endorse it.
One fact about aliexpress: discounts are BS. whenever there is a discount on literally ANY product, The shipping price is all of the sudden extremely high as if not to compensate for the discount. Even in general when there is no discounts, you will find some products which are suspiciously cheap, and only when you click on it you find the shipping fee skyrocket. It’s extremely annoying.
Not really to be fair. I think it matters on the product. Free shipping and a discount has happened on there towards some purchases I made. Look in the filters to change the prefrences and buy an item. You I feel probably bought an item that was towards what you wanted but it didn't have what you needed upon discount and shipping. That was your choice. So now the money you paid them upon your purchase is your fault cause you didn't read. Be smart, read carefully and buy if it suits how much you have to pay.
@@ThatGirl-tg7wd If you never bought anything from AliExpress. Then you haven't had many experience with them as a store. However doing some research upon what you want is important and to find recommendations. Read the description and reviews before making a purchase too. If you don't do these thing's first then yes you will probably be scammed however that is your fault for trusting those individual sellers. I have had my stuff shipped...no defects nor returns made so far. No issues. So I wouldn't say it is a 100% scam. Just gotta be cautious and intelligent on what you should make purchases on.
Ali express items go missing in the post mainly because the WRITING on the PACKAGES is so TINY, and easily rubs off. They should definitely make the writing larger. It seems EVERYTHING is a money saving thing- even down to the amount of INK on packaging!
Awesome video!! Very good presenter! I got into hobby electronics and decided to give aliexpress a try as they offered the lowest cost on the myriad of resistors, diodes, capacitors, etc that I would need. I also order from the $1.99 sales on a weekly basis so I always have 2 or 3 orders being shipped at any given time. So far everything has exceeded my expectations.
Delivery time to France has improved considerably over the last 3 years. There is a marked difference now and invqriably small items are well packed and I have has little or no quality problems
I’ve bought a lot from AliExpress, I only buy from sellers that have their reviews with pictures, if I don’t like the pictures I don’t buy it, because that is exactly what you will receive
@Lilibeth -- > You are 100% WRONG ! Most sellers put fake or photoshopped pics - you will almost NEVER get what you see on pics ( unless you are buying something under $5 - probably that is what you normally buy) Every time I bought something - they scammed me - finally I had to go to my credit card to do "charge Back" to get my money back PLEASE DO NOT SPREAD MISINFORMATION (as someone may mistakenly believe you and will buy and get scammed)
@@Sam-gi4qq Rubbish again, she is 100% correct, you have no idea what you're talking about.... I read all reviews, it's real easy to tell if they're fake, I've bought hundreds of items, mechanical. power tools, music gear, motorcycle parts, Mag wheels {650 dollars worth} , leather goods and ALL have been good, simply because I know what I'm buying. There's something wrong with you mate....
@@Sam-gi4qq REVIEWS with pictures, as in a costumer uploaded a photo of their purchase you will 100% get what you saw I've bought hundreds of products even expensive ones and I've always gotten what I saw
Very good, very comprehensive video. I would disagree with the 100% safe statement. It may be very safe, but there are some issues. First of all, it takes sometimes 2 months for you to get your order in the states, due to the slow shipping speed, which isn't really a complaint for me by itself. But the problem is that sometimes the established time for returns has nearly or already elapsed by the time you get it. I had a problem with some missing pieces and, I tried to deal with the seller, who said he was mailing them to me right away, but those parts never showed up, and, while waiting for them, the time for me to report him or give him a negative review had elapsed, nor could I just request a refund because we were 4 months out by that point. I had to buy the parts to finish the item on my own.
THe hustle with AliExpress is that most products seem good upfront, but in a couple months deteriorate quite rapidly. By then, it might even be too late to submit a review. I really get tired of people saying, "Looks great, but I haven't tried it yet." Useful idiots say things like that.
So many rubbish comments here. I have bought everything from motorcycle brake calipers, discs, handle bars, Guitar effects pedals, I've been playing guitar for over 40 years and know my sh1t, tools to clothing and full grain leather boots. 100's of items over nearly 14 years. EVERYTHING i've bought is still working as planned, I'm amazed at the quality of the leather boots, they are proper full grain leather {the best grade of leather}, motorcycle boots and if I ever wear them out, I'll buy another pair. If you know what you're buying, there is a ton of high quality stuff to be had. ps, I can tell, buy looking at the parts I buy, the quality, because I know what i'm looking at, I've been building cars and bikes for a very long time, I could easily say what you quoted with confidence, sometimes the "useful 1d1ots" are the ones making uninformed comments....
I have been using AE for several years now. Its a mixed bag. I recommend communicating with the seller before purchase - ask questions and clarify what the product is. Bad sellers will either not respond or not provide full info. The good sellers on the other hand usually respond quickly and provide full info. I can spot a good seller right away. There are many good deals - you need to know how to find them and how to spot poor / junky products to stay away from.
That's actually a pretty good advice. I also noticed that whenever I had to write to someone and they responded fast and with all the info, they were good and their item was good if it arrived. If not, they'd refund with 0 questions asked. Those who refuse to answer anything, won't refund when their item never arrives or is defective/not what was described
I had bought a phone + shipment for 366$ and i never received the item nor refund. Aliexpress made me lose dispute intentionally. Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress. Buyer protection on Aliexpress is just placebo-made belief. There is no buyer protection on Aliexpress.
Aliexpress has stolen 366$ from me. I bought a phone then i have never received it and there is no refund. It has been 78 days without receiving any order nor a refund. Buyer protection on aliexpress is just placebo-made belief. Stay away from aliexpress, people and also stay away from those who endorse it.
Been buying from Aliexpress for about 3 years - and in that time, there’s only been one time I had to open a dispute - over an 8” android tablet. It was supposed to be a ‘top-end’ tablet but what was shipped barely qualified as a ‘bottom-end’ device that you’d find by the tills at the local supermarket. That was resolved fully within 10 days - and the rest of the products have all been fine - exactly what I ordered - even all the other electronic devices!
I live in PA USA, and I have been buying from Ali for years and have never had a problem that wasn't fixed. I get packages from them every week. My shipping time varies from 2 weeks to 4 weeks unless it is shipped from the USA.
You buy a product without tracking and yet you see that it arrived in your country, then it arrived in your city, then back to the capital, then back to your city...Fake tracking or maybe many parcels with the same number, the best method of scam. If you complain, they will close it on the grounds that the product has already arrived in your country and the problem is with you in your country.
I have ordered craft supplies like stamps and metal dies and been very happy. I received 1 stamp set with a few things spelled incorrectly but that was my mistake because the photo was correctly showing the misspelled words and I didn’t catch it. I now pay more attention. If I contacted the seller they probably would have refunded me given the order size but it was only a few dollars and I could still use some of them. A few dies haven’t cut perfectly or had a little imperfection but again the cost of the item was negligible so I didn’t worry about it. I’ve also ordered croc jibbitz and been extremely happy with them. Other items such as cheap necklaces and earrings for my teen daughter who loses them easily, sleep masks, small appliance cord keepers etc have all been great purchases. I would not buy anything I needed to last very long or wanted a quality product. Shipping to WA is generally 2-3 weeks with my longest being 6 but that was an anomaly. I definitely recommend trying them. Order 1-2 things with free shipping and see what you think. Then order more if it works out.
@@shawnpan9248Aliexpress has stolen 366$ from me. I bought a phone then i have never received it and there is no refund. It has been 78 days without receiving any order nor a refund. Buyer protection on aliexpress is just placebo-made belief. Stay away from aliexpress, people and also stay away from those who endorse it.
As others have pointed out, using aliexpress isn't the safest option & I would recommend avoiding large cost purchases if possible. If you are going to buy something expensive I would recommend creating a burner account & use a CC or something with the ability to chargeback far into the future. Aliexpress will ban your account if you do a chargeback, but they almost always side w/ the seller in large cost disputes.
Aliexpress has stolen 366$ from me. I bought a phone then i have never received it. So there is no refund. It has been 73 days without receiving any order nor a refund. Buyer protection on aliexpress is just placebo-made belief. Stay away from aliexpress, people and also stay away from those who endorse it.
Excellent summary. I started buying watch parts from AliE this year and it has been all good. China makes decent watch repair tools, watches and parts. They often use Seiko movements. Items arrive in about a week. I ordered one item that wasn't what I needed and kept it. It's usually not worth it to do a return. You must know exactly what you need. China receives free shipping as a "developing nation" status. Not sure how long that will last.
Their customer service is bascially non-existent. There is no phone number. Their "buyer protection" doesn't always protect you. I received an item that was not even close to the pictures described. However, my refund was denied. There is definitely a huge risk, as opposed to the more well known online retailers that have been around for a long time. I basically got sammed and I have no recourse except credit card dispute.
yeah just go to bank get a chargeback is best way getting your money back, I did this cause I have no faith in Aliexpress to refund me for large amount of money I lost to a scammer on there... they were trying to pull a fast one on me and trying to get me to tell my bank to stop the Chargeback, ummm yeah Hell to the No! and they were just trying to make themselves look good by banning the Scammer, but they froze my order and just were giving me the run around, Paypal also sided with them cause I couldnt show credit due for Refund but I appealed it after they closed it and showing Paypal how Aliexpress giving me run around but I doubt this will go my way and sometimes wonder if Paypal even look at Screenshots. Scumbag Chinese clown Company Aliexpress are though... Its also important to show your bank screenshots if there is no communication from seller on Aliexpress and also show nothing has been sent, Most Banks will have your back in situations like these when you go to the fraud sector of a Bank.
Some people are scammers and yes you might not receive the actual thing or you recieve nothing and customer service cannot do much if you buy from them. Be careful upon who you trust and this goes towards any app. It ain't just for AliExpress, many other apps too.
well Paypal did go my way and gave me all my money back, Paypal should just break any ties with Aliexpress, I know they are in partnership and broke it off before Paypal obviously sick of cleaning up the mess with Ali...
Ali is terrible - no customer support. False information is common. Do not even bother with them. The information I received from a seller would be handy for someone looking for an example of a terrible business. 😂
Yep simply because the guy that made this video is full of misinformation, it's a poorly researched video and I didn't watch more than about 2 minutes.... The comments are definitely more entertaining, and again, full of misinformation....hahaha
I was shopping confidently like I did on amazon & walmart, and now having problems with items I received. about 80% of merchandise received is junk... I spent about $1000 on there... have to shop slow there, can't shop fast.
Their customer service flip flops and send you in circles. I ordered two TECH reels for my tape deck. The tracking was poor and unclear. It took over 4 weeks for it to arrive. 😢The package was reported delivered and I never received it. The merchandise cost over $50.00. I wasn’t reimbursed for the loss shipment after the claim was filed. They kept running me in circles until they said the time was up to file a claim. The shipping department is very shady..
Thank you for your honesty I’m dealing with one hell of a seller And their global delivery service They say my address they cannot find bs!! Going back and forth with AliExpress Their customer service is not always good either 😠
Can please make a video how to handle those scammers are online? My friend has a online store and he is handling these scammers all the time with no successful solutions.
I have only had a problem with them once or twice in many years. They just keep getting better. I use them constantly. I just picked up two Samsung Galaxy S20 5G Mini PC's with metal cases, fans and large heat sinks. I love the things and I could even get a chip from Mint Mobile for them and take them wherever and have internet. Pretty cool.
They send empty boxes for expensive products cause this makes better profit then actually sending the product. You got the box (empty) but you have it, so order delivered!
I don't use aliexpress any more, why? 1) slow shipping, it took 1-2 months to get what you bought 2) I have received fake seeds and bad quality products, there is no customer service that allows you to return the stuff you bought, no communication with seller. 3) There is medicine I ordered from them last Oct ,2022 and I haven't received it yet , now it is July 1st 2023. I tried to complain to their customer service, but no feedback. Too bad!
Aliexpress has stolen 366$ from me. I bought a phone then i have never received it and there is no refund. It has been 78 days without receiving any order nor a refund. Buyer protection on aliexpress is just placebo-made belief. Stay away from aliexpress, people and also stay away from those who endorse it.
I'm a new purchaser from this Ali so very grateful for his video, For me i'm happy to buy small items such as components screws etc but if I need a Rolex I'll get it elsewhere! I'll happily buy from them unless/until dissatisfied then I'll black list them and buy elsewhere.
Ive bought from AliExpress for years. I'm pretty satisfied with the purchases. I buy 9999 silver jewelry, cotton clothing, accessories, and hats. I don't buy electronics, nails, creams, perfumes, or any of those items. To test if ur silver jewelry is real, silver should not be magnetic. If it's magnetic, it's not silver. ✨
This happens to me. I bought a Dashboard Pad/Mat for my car. The description and advertised product suit my car and model. The seller provided a few photos reassuring me that’s the right product. Guess what, they sent a different Dashboard Mat for a different model of my car. When I notified AE, they outright sided with the Seller and refused to consider my complaint and just outright replied there’s no refund. A couple of days later I got a new email from them inviting me to send more pics of the incorrect product I received and pics of my car proving that my car model and year of make is consistent with what the Seller advertised. After that, a few days later, I got an update in my AE account stating that AE is “ refunding”. Minimal interaction, minimal communication from AE. My lesson here is be prepared to lose your money when buying from AE. Don’t expect any customer service whatsoever. If you’re happy throwing your money out of your window then buy from AE. Don’t say I didn’t warn you, huh!
I’ve always had a great experience with Aliexpress, no quibble refunds and they located a lost parcel within hours and had them delivered. The items I’ve always bought are great quality. I know others have had issues so guess I’ve been lucky.
I have been buying from Ali Express for years and never had any problems, the majority of items I have bought I have seen western YT reviews of prior to ordering though. Most of the items are related to 3D printing and are machined parts that are CNC milled and so the quality is good and repeatable. I could purchase the same products from places like Amazon but they are the exact same open source product just three times more expensive. During the Raspberry Pi shortages a few years ago, I bought Orange Pi equivalent boards in bulk from the manufacturer and even flashed them with the choice of an operating system and sold them on Amazon and eBay, I made the customer know that it was me that was flashing the official operating systems though, I never had any issues whatsoever and I sold over a thousand on each platform!
This has to have been the most comprehensive explanation of how AliExpress. Thank you and by the way, I love the name of your channel 👍🏿 that rocks bro.
Awesome video! I have bought from aliexpress before the company upgraded. I had a good experience with their business even back then. Mad respect for your culture. You are one of the most unified, peaceable, honorable and lethal blood lines. I love working with your culture. One of the hardest working people in the world. I can't wait for God to bring you forward ❤️
I am a freight forwarder from China, my name is Shawn, and I have been specialized in freight forwarding for more than 10 years，any questions about import and shipping you can ask me😃
Things are not what you say, most of the time i get ripped off, either things do not work, sent the wrong size or ruined, i rarely buy from them, do not trust them, their customer service is non existent
Yeah this guy is bs’ing.. customer service and buyer protection is so bad. Got scammed and aliexpress does not care. And all of their staff are not syncronized with cases. I really dont recommend aliexpress
I've have been buying from aliexpress for a long time. Goods sometimes arrive faster than buying local and rarely have I had a problem with quality. I'm from Australia.
Funny thing about ae is that when ur product doesn't arrive they ask for proof for the refund, like what proof am i going to give u if the products not there lmao
When it comes to buying things of Chinese website I have set my self ONE rule I stick by, I don't buy anything that plugs in to the mains electric, don't matter what it is. Not only from Ali Express but ALL Chinese websites such as Banggood, Wish, Joom and any others. My reason is that I don't trust things to be safe enough, some years back a couple had ordered some Christmas lights from China and put them in their Christmas tree and they ended up burning their living room out. I am sure that with some research I'd find many more stories like it.
I buy once a month and it is better than years ago. You do take a gamble. I try to stick with the same sellers and check pricing on a regular. Only thing i don't understand is how the coins work. My cart is always full. Just wish i could put more than 100 items. Thanks for the Excellent video.
I had bought a phone + shipment for 366$ and i never received the item nor refund. Aliexpress made me lose dispute intentionally. Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress. Buyer protection on Aliexpress is just placebo-made belief. There is no buyer protection on Aliexpress.
My wife and I buy regularly on Ali Express. Great value, reliable and often very good quality. No complaints. It does not take long to deliver. The only wait I had was for a computer that got held up in customs in my home country, but it came through eventually and was well worth the purchase.
Buyer protection is rubbish when they don't actually ship it, or send something else that is lost along the way and the refund button doesn't even work. They side with the fake vendor who then in turn close down their advertisement page as they already got their $200 or whatever for a product that never existed. Beware. I've been using Aliexpress for over a decade. The support is rubbish.
Rubbish, That's a complete fabrication , just tell everyone you've NEVER bought from Aliexpress and just dislike Chinese goods... I've REALLY been buying from them for over 10 years and NEVER had a problem, have had two defective items, out of HUNDREDS of purchases and was refunded without delay.... In my long and varied experience, the support is BETTER than Ebay. Ebay is the only place I've had problems with....
@@MickH60 Relax champ. Making assumptions not knowing a person, that's rich. You'd be surprised to know I've been using Alibaba/AliExpress since 2011 and started a side business via Alibaba. I advocate the service and have had refunds and what not for small items. There has been a couple of occasions where as a buyer I got stooges for products that did not meet description with screen shots but still copped out of pocket expenses. The last significant thing I bought was a $200 tablet, that DID NOT GET SENT with tracking showing enroute for months, that was provided by the seller themselves, however Ali did not have a bar of the evidence that the seller provided themselves, I tried their various escalations and appeals to no avail, and i tried seeking a resolution with PayPal who I thought would be more reasonable with buyer protection. Ultimately stooged. This demonstrated without a doubt that one, you'll deal with bots, two, incompetence when it matters. Jurt because you've had an unblemished record of experience doesn't mean others don't. When you face the same challenges, you'll quickly learn you live in a mindset bubble.
@@MickH60 Listen champ. If you don't know someone, don't make assumptions. I've used Ali since 2011. Ran a business off Alibaba itself as a wholesaler since that time. The recent purchase never arrived according to the sellers tracking THEY provided, which was used as evidence and despite passing through the Ali bots to a mediator, the seller still won out despite their OWN evidence the product never shipped. I referred to the shipping service who said it was highly suspect. I even engaged PayPal for mediation and got knocked back. Despite the evidence. Not everyone has your better experience but this doesn't discount someone else's horrible one. I use Temu now more so, and I drive a Chinese car and support their industry and innovations. Stop talking out ya behind. When you run into trouble that is significant also, maybe you'll be stranded too in your navigation if a convoluted process with no recourse and then realised, oh maybe it's not always sunshine and rainbows.
@@lucamills3034 Lesson learned. I only buy cheap stuff that are reasonably priced because in the end, it's still cheaper than eBay and Amazon with the thought process of, if I don't get this product, then my loss is minimal and acceptable. I now frequent Temu more, as they're ability to have product on shore warehouses with an incredibly cheaper price is much better, also whilst abroad I use Lazada. Works great. Burned from Ali a few times but they were acceptable losses but this was an incredible joke consideri g the sellers evidence demonstrates that they DID NOT DELIVER the product according to their tracking and delivery service and yet Ali sided with them in the dispute resolution. I'm cheap, what can I say
Thanks for this video. I made my first order (making sure to check reviews & seller history, etc) and received a defective product. It arrived 10 days before the latest shipping date so I filed a complaint right away and then waited several days for the dispute to be approved. The product is now on its way back to China and I'll wait for a reimbursement. The only real bummer is the hassle of returning it and the risk that they won't want to pay the shipping (which wound up costing almost double the product's price PLUS shipping).
@@Durkio99 yeah, I've had several successful purchases. The main thing I've found is that you NEED to check how many of that item the seller has sold. If it's over 1000 then they're reliable to deliver. Then check reviews to see if that whality of what's delivered is any good. I've gotten cabinet locks, corner guards for furniture, a Miyoo Mini+... Some other stuff I've forgotten about
@@Durkio99 yeah, I've had several successful purchases. The main thing I've found is that you NEED to check how many of that item the seller has sold. If it's over 1000 then they're reliable to deliver. Then check reviews to see if that whality of what's delivered is any good. I've gotten cabinet locks, corner guards for furniture, a Miyoo Mini+... Some other stuff I've forgotten about
Don't believe this BS, AliExpress will rip you off. Buyer protection sucks. You better do your homework and read all the negative reviews. Don't lose your hard earned money and you don't want the headache..
This is absolutely true. Had to file a credit card dispute. "Buyer protection" consisted of the seller refusing to refund my money for glassware that arrived damaged and aliexpress agreeing with them. Thankfully I paid with Amex, who looked at what AliExpress did, told me not to shop with them anymore and reversed all charges.
@@genericuser4266 True, one seller changed the tracking information for an item I ordered to delivered and they didn't want to reply to all the messages I sent them. I went into a long dispute with them until they were forced to refund me.
@@kleanmayorchannel4377 What about private sourcing agents? I've heard that drop shipping is really just the entry to barrier but at some point you should get rid of the drop shipping model and higher private sourcing agents to get your products from so I wonder could that be something that you do right off the bat and forget about the drop shipping model? I wonder how hard it would be to find them when you're first starting out?
They are my principal supplier for basic parts (small electronic repair) for almost as decade, so far nothing to worry about. Delivery time from mainland China improved from more than a month to around 10 days, and many big sellers now have local warehouses in my country, cutting delivery time to 1-2-3 days. Yes, they sell a lot of not just fake, but utterly unworkable and unsafe parts, i.e. a 2-cent BD140 transistor developing collector breakdown at under 50V (must be >80V). Don't even ask me what die is inside and what current it can hold, it's junk. But it was 2 cents a piece, which from the very start said it's not legit; the real deal starts at around 20 cents for bulk orders. It does not take long to figure out reliable suppliers and to rule out certified fakes. Just accept the fact that in some product categories almost everything on the market is fake. And some of these fakes are as good as the real deal, but knowledge only comes with experience and some expense. I don't care if the Takamisawa RY relays sold on Ali are real or fake, they work flawlessly and superior to genuine Hongfas (albeit costing twice as much).
Aliexpress has stolen 366$ from me. I have bought a phone then i have not receiced and there is no refund. It has been 88 days without receiving any order nor refund. Buyer protection on Aliexpress is just placebo-made belief. Stay away from Aliexpress and also stay away from those who endorse it.
Buyers protection 🤔 I've purchased a tool and received a cheap sponge. AliExpress closed my dispute in favour to seller as I received goods. Total BS as I didn't order a piece of sponge. When you receive goods that you have ordered it's ok however now this has happened to me twice within 10 purchase. eBay is way safer
It has been 125 days with no refund nor the package. I lost 366.63$. Aliexpress doesn't refund at all. There is actually no buyer protection on Aliexpress. Buyer protection on Aliexpress is just placebo-fabricated belief. Don't use Aliexpress.
I’ve been ordering heat transfers from AliExpress for my short business and for me it only take 10-15 days to get here in California. That’s not bad at all.
Electronics:if you buy products form brands that get reviewed online, you have an idea what you're getting. The top (asian) brands often have their own Aliexpress shop. I got several pairs of wireless earphones (some of them already sell in Europe!) and various bits of bluetooth/cables stuff. Quality followed the price.
@@blazorb5907 Yes, different items are ordered separately as they are all sold by Different sellers, they don't deliver 1 box with all the items in it. If you order them separately at the same time, they should all arrive around the same time.
The sellers are scamming people more & more nowadays. They often send messages saying they want more for shipping than advertised & if you say you don't want to they often tell you to cancel the order and when you do that you will not be able to get a refund. Also there is no refund button where the instructions on aliexpress say for you to go to process refunds. Yes I have received some orders and some suppliers are genuine, but there is also a lot of scammers that know how to work around aliexpress. Also the dispute process strongly favours the supplier, your video is promoting aliexpress when the actual experience is getting scammed. you should consider doing a new review after watching others that have been scammed on aliexpress. My experiences have been 50% success.
I bought a phone for 366.63$ and i have never received any phone nor a refund. Now, it has been 102 days without the phone nor a refund. Stay away from Aliexpress because they rob people online. Not to mention, products on Aliexpress are quite expensive.
I was sent wrong tanks for a roborock. Cost $82 au I sent them back. Refund page had all options except change of mind grayed out . I contacted PayPal supplied photos post label etc. Aliexpress contacted me apologised. And promised refund. Then they deleted my account!! And even though I had invoice etc they would not help. So I just deleted aliexpress from my life and moved on Caveat Emtor!!
It has been 125 days with no refund nor the package. I lost 366.63$. Aliexpress doesn't refund at all. There is actually no buyer protection on Aliexpress. Buyer protection on Aliexpress is just placebo-fabricated belief. Don't use Aliexpress.
It has been 125 days with no refund nor the package. I lost 366.63$. Aliexpress doesn't refund at all. There is actually no buyer protection on Aliexpress. Buyer protection on Aliexpress is just placebo-fabricated belief. Don't use Aliexpress.
I find that delivery to the US is a lot more reliable and speedy than to Europe. Often, Ali doesn't have a safe way of knowing if your goods have been delivered, so they just make an assumption of a number of days after they handed it to the local postal service. So I get goods flagged as delivered that will show up 3-7 days later. And then it's too late to file a dispute. Also, if you order two similar products from two different vendors (for sampling purposes, say), you will usually not know which one arrived or which one was the damaged one, as the senders label them poorly. Overall a much better experience than say Temu but still now on Amazon level, especially not in terms of customer service.
Aliexpress has stolen 366$ from me. I bought a phone then i have never received it and there is no refund. It has been 78 days without receiving any order nor a refund. Buyer protection on aliexpress is just placebo-made belief. Stay away from aliexpress, people and also stay away from those who endorse it.
I bought alot of stuff including a battery on March 8 I received everything the same month except the battery. The whole time I wasn't able to track the battery then I contacted the seller he gave me a whole different tracking number different from the one on alixpress and a different websites since that day(march 27) till this moment it's only being showing the same thing (arrived at facility) I've reported and complained several time I got frustrated. The seller told me I won't be able to tell it's gotten to my post office and I won't receive any email or call I just have to go to the post office to make inquiry. Long story short it's been almost 2 months I just left the post office 30 ago still nothing. I guess I got scammed
Can you not report sellers to ali or anything like that to get their shop removed? These people that are scamming you, thats illegal can we do anything?
I use Aliexpress all the time, for radio controlled vehicles, parts and batteries. Never had trouble with a large purchase - a car or boat or batteries. I've had poor quality/damaged small item goods occasionally and I've always got a full refund. Sometimes they want items sent back, sometimes they don't. Yes, the shipping times can be very long, but I can buy something like genuine GPM parts for half the price I'd have to pay in a local hobby shop for the exact same thing.
I’ve had pretty good luck with AliExpress. If I want something I look for items with lots of orders. Of course, I look at reviews. It’s a good idea to temper one’s expectations. I have received a counterfeit guitar strap-I thought I was ordering a plain leather strap. It showed up stamped with the Fender logo. I don support counterfeiting.
Used Aliexpress many times for niche Electronic products you can't normally get anywhere else never any problems Usually about a seven to eight day delivery to the UK sometimes even quicker
I paid for a phone n a gimbla on AliExpress and it's been 2wks now seller is not responding to chats and has not made shipment...what do I do cux am frustrated
True I've had the exact same problem when trying to order expensive items on Aliexpress, shipping information is sus and seller doesn't respond. I almost got scammed but I fought with the seller in a dispute until he eventually refunded me my money.
@@VisionaryTechIM HAVING THE SAME PROBLEM. THE SELLER SENT MY DAUGHTER MINI REFRIGERATOR TO THE WRONG ADDRESS AND WHEN I TOLD HER SHE DID A INSTANT RETURN BACK TO HER AND TOLD ME TO GET A REFUND SO I DID A DISPUTE AND TOLD THEM WHAT SHE DID AND THEY SAID I WILL GET MY REFUND BACK BUT HOW LONG WILL IT TAKE TO GET A REFUND? SHE DIDN'T EVEN TRY TO FIX THE ADDRESS AND JUS RETURNED IT BACK TO HERSELF AND SAID GET A REFUND IT WAS ALREADY DELIVERED TO THE WRONG ADDRESS. SO HOW LONG DID IT TAKE FOR U TO RECEIVE YOUR REFUND MAY I ASK????
@@Missyspencer-hi2oh Did you receive a refund? If the mistake was your fault, then Ali will not refund. Otherwise, "wrong address" is a scan where the vendor send a low value item to a random address. It gets marked as "delivered" on your tracking. Ali sides with the vendor. Don't know if Ali closed the loophole yet.
I’ve been buying from AliExpress for the last couple of months. I’ve had one purchase that was faulty on arrival. I sent pictures and was refunded in minutes. I was amazed. Tbh because the purchase was so cheap I thought I’d get nothing, but was pleasantly surprised.
Been buying from there for over 10 years, actually, the year after they opened {2010}, had two defective items from the 100's I've bought and was refunded on both.. Check the 1000's of reviews, on you tube and their own site, millions of happy customers. If you know what your buying, and do your homework, there's 1000's of bargains to be had....
@@MickH60You are a liar. I had bought a phone + shipment for 366$ and i never received the item nor refund. Aliexpress made me lose dispute intentionally. Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress. Buyer protection on Aliexpress is just placebo-made belief. There is no buyer protection on Aliexpress. It has been 77 days so far without a refund.
i use aliexpress every now and then but when i buy stuff i always check reviews with photos so i know its true if it looks dodgy i always skip away from it. Also, thank you for the advice its very helpful.
Here is a breakdown on AliExpress, in short no it is not safe but that is relative. Most sellers are honest but a good percentage of them are not. And that wouldn't be so bad if the site made any effort to clean up their act, but they do not. They actually assist these dishonest sellers with their unfair actions and policies. For example as this video states they have a policy that says "if you get sent the wrong item or your order doesn't arrive you will get a full refund", but what they don't tell you is most of the time they will ask you to send it back first. Now being China has subsidized shipping and every other country does not, it will almost always cost you more to send it back than it cost you to buy it in the first place. This will essentially enable the seller to rip you off because no one is stupid enough to send something back when sending it back costs more than the order did. I was scammed 3 times recently (in the last month) this way, with two products that were not what they advertised in the ad and one that arrived broken. One item cost me just over $4 and was going to cost me over $11 to send it back, the second item cost me just over $5 and was going to cost me over $14 to send it back, the third item cost me $16 and it was going to cost me well over $20 to send it back. So I ended up eating the loss on all 3 items. While it was in the dispute stage I went on their chat everyday to complain that this was a scam and it was a scam the site itself sets up. They did nothing at all. They are well aware of it and still do nothing about it, which tells me it is intentional fraud and not some kind of a innocent loophole the sellers found a way to exploit. The site makes enough money with their shady policies in place that they have no intention of clearing up their act, eventually the word will get out and they will have to adjust or go out of business but for now they know they don't have to do anything but rake in the dollars. So first don't believe anything the site claims, because they lie and mislead to assist the scammers. And don't trust the sellers at all, most are honest but the many scammers on the site offset the savings gained from shopping with the honest sellers. The bad sellers will intentionally send you the wrong or broken items knowing you won't send them back and you will eat the loss. Again, this would be more tolerable if the site made any effort to get rid of these types of sellers or regulate them to clean up their business, but they do not, they actually do everything they can to help the scammers so the scammers know they can operate with impunity. If you stay in contact with the seller through the dispute phase they will actually laugh at you while you try to scramble to find justice. They know their scams are secured by the site itself and that they have nothing to fear. Sure the site will say they are trying to rid themselves of these sellers but they actually do nothing, it is just empty words to pacify the stupid people who will believe them. That is the most frustrating part for me being a westerner, our society makes an effort to get rid of the thieves but China actually supports them, which is evident with their systemic intellectual property theft. Yet again I would like to be able to say this is all on those dishonest sellers but it is not, this is almost entirely on the site itself because they set up this scam and enforce it with their shady policies. I would say that if you are causally shopping and not flipping, statistically overall it works out to be about the same cost as buying on amazon, in that what you will save with the orders from honest sellers on AliExpress will be offset by the scams. But here is the thing you need to consider about shopping on AliExpress, if you need an item right away, there is a good chance you won't get it at all or it won't be what you ordered, and the frustration just isn't worth it. You might end up breaking even compared to shopping on amazon in money terms but not in time terms. If you do enough shopping on both sites you will see the same items being sold on Amazon as are being sold on AliExpress and this is because many of the sellers on Amazon buy from AliExpress then jack up the prices. My guess is they figure the losses they take can be more than made up for with the much higher prices they sell the same stuff for on Amazon. Plus they only have to take the loss a couple of times (maybe) until they find an honest seller of the products they want to flip. Because they sell the same stuff over and over again they know who they can trust in a very short period of time and their losses are minimal compared to their gains. You won't be in that situation if you are only buying one time or occasionally and that puts you at risk. So essentially you are going to pay more on amazon for the same product but you won't have to endure the looses you would have faced on AliExpress to get those products. You are essentially paying a scammer either way though, either you pay the scammers who sell cheap Chinese crap on amazon for far higher prices than it sells for on AliExpress or you run the gauntlet of scammers on AliExpress to try and find the honest sellers that are cheaper. My estimate is it is about even, or maybe slightly in favour of AliExpress once you know all the scams. But for a one time purchase when you need the item within a certain time frame I would go with Amazon, the extra you pay is for the comfort of knowing you will get it and it will be as described.
I have bought a phone + shipment lately for 365$ in total. The seller did not tell me that i had to pay for tariffs or i rather say tax. (Considering, this doesnt make any sense). I thought that tax was a part of order payment. The package arrived after getting told (by phone) that it was located and held at customs. (Airport) I have got told if i want the package, i have to pay for 50$ shipment (REALLY) and 100$ tariff. Wait a minute. I have already paid for shipment that costs 45$, why do i have to pay for another one? What about this thing being called tarrif? He did not inform me about that at all. When i asked if i received my package, would i pay for something else (such as another tax or tariff, yes or no? He did not give straight answer, rather than vague comments continuously.
Step 1 Don't pay additional shipping EVER on aliexpress. Ask for refund. Step 2 When ordering pay attention to the price, shipping might be 150$ while object is 1$ Step 3 Your likly buying a defect for anime figurines simply because they want to sell them, but likly a decent buy cause its under 100$ and not 600$ figurine Step 4 Expect Long shipping times Step 5 Paypal best bet for purchases cause you can dispute, but Ali has been decent with cx service. Step 6 Check product on arrival.
Seems I can’t order with AliExpress when I bought something the shop I ordered from the seller sends me an iban which is not safe they want u to buy outside of the rules which is a violation and u have no come back if u do it that way
It depends on what your buying, and the big question is 'is the fake more expensive than the original product. I purchase hydrothermal quartz and various types; you cannot fake the original lab grown material. I did get scammed by 1 other supplier on the amount of the material purchased for hydrothermal emerald. the Seller I have is small supplier and not a big supplier seller
I had bought a phone + shipment for 366$ and i never received the item nor refund. Aliexpress made me lose dispute intentionally. Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress. Buyer protection on Aliexpress is just placebo-made belief. There is no buyer protection on Aliexpress.
Bought a few tools fr9m AliExpress and there are definitely branded ones on there, and idk if it was different a year ago but they ship items from the US now. Never had a problem.
If a name brand is used in the title & description, is that an automatic red flag / scam? “Sea-Doo Switch Pontoon” (reg, TM, patents) is being advertised for a huge discount. All Sea-Doo pontoons are manufactured in Wisconsin.
Please if you respect your time and money do not order from AliExpress it is not worth your nerves and your precious time, now they are not respecting their customers anymore. I am not buying anymore from them. Because it is a filthy business without any concern about our customer rights. I ordered one item from them but they didn't send it to me or send it but not to the right address and now they just ignore me every time I text them or just write to me that the item just already sent and it's my problem and concern that I didn't received this item which completely a lie from their part and not my responsibility apparently they send the item to other neighboring country and by their understanding it is my mistake. So as I understand we don't have any customer rights we are just plainly people who have money and are vulnerable and they are just using us, scamming us because it is convenient to do this with us their customers.
THANKS! saved me for a WHOLE LOT OF DRAMA ... was trying to by a heftyt priced brand name piece of furniture and I watched your video and had to go with my gut and pass... Gracias!
They don’t ship and tells you it’s delivered. When you try to dispute they said they’ll review and later tells you you can’t get refund because it’s started as delivered. I would never use this site. Good thing their items are cheap that I didn’t lose much money.
AliExpress has gotten worse than before especially for its refund process if you don't received the goods you ordered. It became so slow and tedious that I lost confidence in its claimed consumer protection.
Sorry you had that experience. Ive never had an issue getting a refund when getting bad/faulty product. and 99% of the time they tell me to keep the item
I had bought a phone + shipment for 366$ and i never received the item nor refund. Aliexpress made me lose dispute intentionally. Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress. Buyer protection on Aliexpress is just placebo-made belief. There is no buyer protection on Aliexpress. It has been 77 days so far without a refund.
Try it at your own risk. I bought an item on 11 Feb, up till now (24 March) am still waiting. Contact their useless support and they sent me around in circle and after many tries finally someone told me that delivery is now on 17April..and thats just an estimated date. Could be longer she said. LOL. Great job, AE !!!! Even a rowboat can deliver faster than that. Call yourself "Express" ?? Better change to AliSnail Shopping instead.
You are right. I had bought a phone + shipment for 366$ and i never received the item nor refund. Aliexpress made me lose dispute intentionally. Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress. Buyer protection on Aliexpress is just placebo-made belief. There is no buyer protection on Aliexpress.
LOL!!!! Way to get to the point...NOT. I've bought nearly 1000s of different items off Aliexpress with almost no issues. Once in a while, the supplier may not ship, but Aliexpress takes care of it. Not sure of the point of your video as I gave up halfway through.
Thats a complete lie.. during my 4 months of complaining to aliexpress they have not solved my issue and refunded me despite evidence. They reply with same thing ”negotiate with seller” does not matter what you do they dont change their mind
@@MiklaDfar ONE item that was about 500$.. now logically if thats pocket change for you then you could send me the money because for me thats alot of money. Quit defending scammers
Sorry you had that experience. Ive never had an issue getting a refund when getting bad/faulty product. and 99% of the time they tell me to keep the item @@Stomping-On-Roses
If you enjoyed this video, the sign up for my free 6 day ecommerce course- --> mywifequitherjob.com/free/
People are scared of investing due to the high rate of scammers online.
Can please make a video how to handle those scammers are online? My friend has a online store and he is handling these scammers all the time with no successful solutions.
ALI EXPRESS IS A MEGA SCAM !
(Fake pics, no refunds, dishonest seller and non-helpful customer service )
Feel free to try them and you will come back with SAME conclusion !
Please do not spread misinformation
Thank you sir
Thank-you super happy to hear this. This is no different then any other place.
Hey Ive been buying with aliexpress and Id say 98 percent of the time Im delighted with my purchases. Ive bought Boots, makeup jewellery and even did my own designs and got them printed on a coat or jacket or hoodie and they came out amazing. I have had a few problems along the way but mostly got my money back. Once in a while they dont give your money back but its so cheap I dont mind. this is a great video thanks suzy
Suzy，I am a freight forwarder from China, my name is Shawn, and I have been specialized in freight forwarding for more than 10 years，any questions about import and shipping you can ask me😃
Me too...love it.
So is it poor quality if i buy trapstar jacket
Is it safe to buy regular watches from them?
@@DBIGBRO157 sure，it's very safe，What are you worried about?
I bought a yuji itadori cosplay costume from AliExpress from like 2 weeks ago estimated delivery was like march 12 and it came 2 weeks after very good quality!
I also ordered from aliexpress and everything was fine, just need to be carefull and look at the rates and comments from people
Aliexpress has stolen 366$ from me.
I bought a phone then i have never received it and there is no refund.
It has been 78 days without receiving any order nor a refund.
Buyer protection on aliexpress is just placebo-made belief.
Stay away from aliexpress, people and also stay away from those who endorse it.
I ordered from AliExpress it said the seller had. 2 years of owning the store and a bunch of reviews photo reviews, so I ordered my costume and another reason was because I seen it said 25 sold and 14 reviews, so I buy it all the info is good, so a couple days later I go to track the package it was delivered after like 1 week and a half I was like dang that was fast so I go outside to check, nun there I look again these mother fucking seller sent it to Manchester England in the fucking United Kingdom and the seller hasn’t responded and when I look at his page it’s like he deleted it or blocked me I can’t see anything sold on his store no more so weird I’ll keep u guys posted
I have bought a lot of stuff on both Ebay and Aliexpress. Ebay has better support when i receive junk/defective products. Ebay is also faster in handling the dispute. I have multiple orders on AE that was defective, and i provided evidence, but they did not agree that it was defective. So i did not get my money back. You are not 100% safe on AE. Also the chat robot on AE is a joke.
Ditto. They were good at first, but I have lost the last few "not as described" disputes, or they wanted me to return the item to china, at several times what I paid for the item. The vast majority of sellers are honest, but a significant percentage are not. I will not order from them anymore. ebay may cost more, but they have always honored my returns, in the very few times I have had to do that.
@@Terry_M eBay scammed me $214, I dont trust them anymore, I really wanted the item I ordered 😡😔
One of the reason to use Paypal.
@@kidsstuff7447 I will never use PayPal anymore. it's an awe-full company. Introducing shady terms and conditions!
@@kidsstuff7447 Nope, PayPal has you do the same thing: return to seller with no reimbursement for your shipping costs. T-shirts are notoriously bad quality from 99% of sellers and they want you to spend $50 to send a $12 shirt back to China. I'm actually about to close my PayPal account because this was the second time this has happened and I know they don't have the customers best interest in mind if with all the facts presented, they take Ali Express's side every time.
Buyer protection is kind of fishy.... If you order two of something and only receive one of two items, you'll NOT have any compensation. It happened me! The tracked parcel contained the package with only one item. Since they see that the order has been delivered, you can't do anything!
And how exactly does someone do that if they didn't pay with paypal? It's pretty obnoxious to claim that what this person said is not true, the chances of them posting an honest comment are much higher than the chances of them lying.@@kickrocs
@kickrocs that's if you paid by PayPal..and that's a mu h longer cumbersome process. I wouldn't want to purchase from any platform that makes me go through my banks dispute just to get a refund when things go wrong
That's not true, i have ordered multiple sensors and only got one. I have received a refund for those that didn't arrive. Even after you receive the items you can apply for refund/return. I think you may not have looked into the site very well.
It depends on the store you buy from. I was refunded for 90% of the things that were defective or didn't arrive in guaranteed time. AliExpress is kinda fishy on if a store doesn't want to refund you though. If they see the parcel is in your country, they don't care about the fact you never got your item/items. But most of the stores/sellers are chill and will give you your money back if you don't get your item/items
Aliexpress has stolen 366$ from me.
I bought a phone then i have never received it and there is no refund.
It has been 78 days without receiving any order nor a refund.
Buyer protection on aliexpress is just placebo-made belief.
Stay away from aliexpress, people and also stay away from those who endorse it.
Aliexpress has worked for me for quite a while now. Sometimes there are glitches but overall all purchases arrived. I order mainly electronic circuits components. But I have ordered toys and other stuff too. Sometimes I do find better prices on ebay. This vid provides great info that I did not know.
Did you have unsuccessful payment on Aliexpress?
@@leylamemmedova4289 hello，friend，this is Shawn, a professional freight forwarder from China. I help importers save shipping costs and provide suitable transportation solutions. Any questions about shipping and importing, you can ask me😀
@@Jeffrhodes-pl7rc no, I'm just helping people in need
The amount of research and details in these videos is crazy. Thank you!
Aliexpress has stolen 366$ from me.
I bought a phone then i have never received it and there is no refund.
It has been 73 days without receiving any order nor a refund.
Buyer protection on aliexpress is just placebo-made belief.
Stay away from aliexpress, people and also stay away from those who endorse it.
One fact about aliexpress: discounts are BS. whenever there is a discount on literally ANY product, The shipping price is all of the sudden extremely high as if not to compensate for the discount.
Even in general when there is no discounts, you will find some products which are suspiciously cheap, and only when you click on it you find the shipping fee skyrocket. It’s extremely annoying.
FOR REAL I had a 50 dollar budget on something, and I found something perfect for what I was looking for. boom. 70 dollar shipping.
Sometimes that works to your advantage if you need many of something.
Same with Ebay alway edit the P&P into the gross cost of the product.
Not really to be fair. I think it matters on the product. Free shipping and a discount has happened on there towards some purchases I made. Look in the filters to change the prefrences and buy an item. You I feel probably bought an item that was towards what you wanted but it didn't have what you needed upon discount and shipping. That was your choice. So now the money you paid them upon your purchase is your fault cause you didn't read. Be smart, read carefully and buy if it suits how much you have to pay.
@@ThatGirl-tg7wd If you never bought anything from AliExpress. Then you haven't had many experience with them as a store. However doing some research upon what you want is important and to find recommendations. Read the description and reviews before making a purchase too. If you don't do these thing's first then yes you will probably be scammed however that is your fault for trusting those individual sellers. I have had my stuff shipped...no defects nor returns made so far. No issues. So I wouldn't say it is a 100% scam. Just gotta be cautious and intelligent on what you should make purchases on.
Thanks for this honest review. Too many UA-camrs just create bandwagon content, but still do what they advise against behind the scenes.
Makes sense. Killing the competition one way or another hahaha
@@keifer7813lol
Ali express items go missing in the post mainly because the WRITING on the PACKAGES is so TINY, and easily rubs off. They should definitely make the writing larger. It seems EVERYTHING is a money saving thing- even down to the amount of INK on packaging!
and they dont refund "undeliverable" packages.
@@justingurski5155 ive been buying from ali express for a long time I have had only 3 packages go missing or be damaged and the refunded them all
Aren't you the boxer, Muhammad Ali Express?
@@propheteyebert7063 haha that’s a good one 👍
NAH who deleted my reply
Awesome video!! Very good presenter! I got into hobby electronics and decided to give aliexpress a try as they offered the lowest cost on the myriad of resistors, diodes, capacitors, etc that I would need. I also order from the $1.99 sales on a weekly basis so I always have 2 or 3 orders being shipped at any given time. So far everything has exceeded my expectations.
So this video is superfluous and waste of time.
I can second that. I buy all sorts of hobby electronics parts and 98% of the time no problem whatsoever.
Delivery time to France has improved considerably over the last 3 years. There is a marked difference now and invqriably small items are well packed and I have has little or no quality problems
I’ve bought a lot from AliExpress, I only buy from sellers that have their reviews with pictures, if I don’t like the pictures I don’t buy it, because that is exactly what you will receive
hello....pictures of goods or people working there?
sometime pics are fake
@Lilibeth -- >
You are 100% WRONG !
Most sellers put fake or photoshopped pics - you will almost NEVER get what you see on pics
( unless you are buying something under $5 - probably that is what you normally buy)
Every time I bought something - they scammed me - finally I had to go to my credit card to do "charge Back" to get my money back
PLEASE DO NOT SPREAD MISINFORMATION
(as someone may mistakenly believe you and will buy and get scammed)
@@Sam-gi4qq Rubbish again, she is 100% correct, you have no idea what you're talking about.... I read all reviews, it's real easy to tell if they're fake, I've bought hundreds of items, mechanical. power tools, music gear, motorcycle parts, Mag wheels {650 dollars worth} , leather goods and ALL have been good, simply because I know what I'm buying. There's something wrong with you mate....
@@Sam-gi4qq REVIEWS with pictures, as in a costumer uploaded a photo of their purchase you will 100% get what you saw I've bought hundreds of products even expensive ones and I've always gotten what I saw
Very good, very comprehensive video. I would disagree with the 100% safe statement. It may be very safe, but there are some issues. First of all, it takes sometimes 2 months for you to get your order in the states, due to the slow shipping speed, which isn't really a complaint for me by itself. But the problem is that sometimes the established time for returns has nearly or already elapsed by the time you get it. I had a problem with some missing pieces and, I tried to deal with the seller, who said he was mailing them to me right away, but those parts never showed up, and, while waiting for them, the time for me to report him or give him a negative review had elapsed, nor could I just request a refund because we were 4 months out by that point. I had to buy the parts to finish the item on my own.
THe hustle with AliExpress is that most products seem good upfront, but in a couple months deteriorate quite rapidly. By then, it might even be too late to submit a review. I really get tired of people saying, "Looks great, but I haven't tried it yet." Useful idiots say things like that.
So many rubbish comments here. I have bought everything from motorcycle brake calipers, discs, handle bars, Guitar effects pedals, I've been playing guitar for over 40 years and know my sh1t, tools to clothing and full grain leather boots. 100's of items over nearly 14 years. EVERYTHING i've bought is still working as planned, I'm amazed at the quality of the leather boots, they are proper full grain leather {the best grade of leather}, motorcycle boots and if I ever wear them out, I'll buy another pair. If you know what you're buying, there is a ton of high quality stuff to be had. ps, I can tell, buy looking at the parts I buy, the quality, because I know what i'm looking at, I've been building cars and bikes for a very long time, I could easily say what you quoted with confidence, sometimes the "useful 1d1ots" are the ones making uninformed comments....
I have been using AE for several years now. Its a mixed bag. I recommend communicating with the seller before purchase - ask questions and clarify what the product is. Bad sellers will either not respond or not provide full info. The good sellers on the other hand usually respond quickly and provide full info. I can spot a good seller right away. There are many good deals - you need to know how to find them and how to spot poor / junky products to stay away from.
That's actually a pretty good advice. I also noticed that whenever I had to write to someone and they responded fast and with all the info, they were good and their item was good if it arrived. If not, they'd refund with 0 questions asked. Those who refuse to answer anything, won't refund when their item never arrives or is defective/not what was described
I had bought a phone + shipment for 366$ and i never received the item nor refund.
Aliexpress made me lose dispute intentionally.
Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress.
Buyer protection on Aliexpress is just placebo-made belief.
There is no buyer protection on Aliexpress.
Aliexpress has stolen 366$ from me.
I bought a phone then i have never received it and there is no refund.
It has been 78 days without receiving any order nor a refund.
Buyer protection on aliexpress is just placebo-made belief.
Stay away from aliexpress, people and also stay away from those who endorse it.
Been buying from Aliexpress for about 3 years - and in that time, there’s only been one time I had to open a dispute - over an 8” android tablet. It was supposed to be a ‘top-end’ tablet but what was shipped barely qualified as a ‘bottom-end’ device that you’d find by the tills at the local supermarket. That was resolved fully within 10 days - and the rest of the products have all been fine - exactly what I ordered - even all the other electronic devices!
I live in PA USA, and I have been buying from Ali for years and have never had a problem that wasn't fixed. I get packages from them every week. My shipping time varies from 2 weeks to 4 weeks unless it is shipped from the USA.
You look untrustworthy
You buy a product without tracking and yet you see that it arrived in your country, then it arrived in your city, then back to the capital, then back to your city...Fake tracking or maybe many parcels with the same number, the best method of scam. If you complain, they will close it on the grounds that the product has already arrived in your country and the problem is with you in your country.
This is genuinely high quality content. Presentation skills on point! Great work, man.
I have ordered craft supplies like stamps and metal dies and been very happy. I received 1 stamp set with a few things spelled incorrectly but that was my mistake because the photo was correctly showing the misspelled words and I didn’t catch it. I now pay more attention. If I contacted the seller they probably would have refunded me given the order size but it was only a few dollars and I could still use some of them. A few dies haven’t cut perfectly or had a little imperfection but again the cost of the item was negligible so I didn’t worry about it.
I’ve also ordered croc jibbitz and been extremely happy with them. Other items such as cheap necklaces and earrings for my teen daughter who loses them easily, sleep masks, small appliance cord keepers etc have all been great purchases. I would not buy anything I needed to last very long or wanted a quality product. Shipping to WA is generally 2-3 weeks with my longest being 6 but that was an anomaly. I definitely recommend trying them. Order 1-2 things with free shipping and see what you think. Then order more if it works out.
@@shawnpan9248Aliexpress has stolen 366$ from me.
I bought a phone then i have never received it and there is no refund.
It has been 78 days without receiving any order nor a refund.
Buyer protection on aliexpress is just placebo-made belief.
Stay away from aliexpress, people and also stay away from those who endorse it.
As others have pointed out, using aliexpress isn't the safest option & I would recommend avoiding large cost purchases if possible. If you are going to buy something expensive I would recommend creating a burner account & use a CC or something with the ability to chargeback far into the future. Aliexpress will ban your account if you do a chargeback, but they almost always side w/ the seller in large cost disputes.
Aliexpress has stolen 366$ from me.
I bought a phone then i have never received it. So there is no refund.
It has been 73 days without receiving any order nor a refund.
Buyer protection on aliexpress is just placebo-made belief.
Stay away from aliexpress, people and also stay away from those who endorse it.
Excellent summary. I started buying watch parts from AliE this year and it has been all good. China makes decent watch repair tools, watches and parts. They often use Seiko movements. Items arrive in about a week. I ordered one item that wasn't what I needed and kept it. It's usually not worth it to do a return. You must know exactly what you need. China receives free shipping as a "developing nation" status. Not sure how long that will last.
Their customer service is bascially non-existent. There is no phone number. Their "buyer protection" doesn't always protect you. I received an item that was not even close to the pictures described. However, my refund was denied. There is definitely a huge risk, as opposed to the more well known online retailers that have been around for a long time. I basically got sammed and I have no recourse except credit card dispute.
yeah just go to bank get a chargeback is best way getting your money back, I did this cause I have no faith in Aliexpress to refund me for large amount of money I lost to a scammer on there... they were trying to pull a fast one on me and trying to get me to tell my bank to stop the Chargeback, ummm yeah Hell to the No! and they were just trying to make themselves look good by banning the Scammer, but they froze my order and just were giving me the run around, Paypal also sided with them cause I couldnt show credit due for Refund but I appealed it after they closed it and showing Paypal how Aliexpress giving me run around but I doubt this will go my way and sometimes wonder if Paypal even look at Screenshots. Scumbag Chinese clown Company Aliexpress are though...
Its also important to show your bank screenshots if there is no communication from seller on Aliexpress and also show nothing has been sent, Most Banks will have your back in situations like these when you go to the fraud sector of a Bank.
Aliexpress has very bad reputation.
Some people are scammers and yes you might not receive the actual thing or you recieve nothing and customer service cannot do much if you buy from them. Be careful upon who you trust and this goes towards any app. It ain't just for AliExpress, many other apps too.
well Paypal did go my way and gave me all my money back, Paypal should just break any ties with Aliexpress, I know they are in partnership and broke it off before Paypal obviously sick of cleaning up the mess with Ali...
Ali is terrible - no customer support. False information is common. Do not even bother with them. The information I received from a seller would be handy for someone looking for an example of a terrible business. 😂
People who went straight to the comment section 👇
Yep simply because the guy that made this video is full of misinformation, it's a poorly researched video and I didn't watch more than about 2 minutes.... The comments are definitely more entertaining, and again, full of misinformation....hahaha
Yes I did and the finger points to the dislike button so I will click that
The comment looks similar
Gotta get stuff like this peer reviewed
Me bc I ordered a puffer ball
I was shopping confidently like I did on amazon & walmart, and now having problems with items I received. about 80% of merchandise received is junk... I spent about $1000 on there... have to shop slow there, can't shop fast.
Their customer service flip flops and send you in circles. I ordered two TECH reels for my tape deck. The tracking was poor and unclear. It took over 4 weeks for it to arrive. 😢The package was reported delivered and I never received it. The merchandise cost over $50.00. I wasn’t reimbursed for the loss shipment after the claim was filed. They kept running me in circles until they said the time was up to file a claim. The shipping department is very shady..
Great video I am just setting up my Shopify and this was very helpful
Thank you for your honesty
I’m dealing with one hell of a seller
And their global delivery service
They say my address they cannot find bs!!
Going back and forth with AliExpress
Their customer service is not always good either 😠
Thanks, was weary but using your tips I ordered my first home! Will be here in 8-12 months ( opted for cheapest shipping)
Can please make a video how to handle those scammers are online? My friend has a online store and he is handling these scammers all the time with no successful solutions.
Oh look a scammer is trying to help you 🤣
I have only had a problem with them once or twice in many years. They just keep getting better. I use them constantly. I just picked up two Samsung Galaxy S20 5G Mini PC's with metal cases, fans and large heat sinks. I love the things and I could even get a chip from Mint Mobile for them and take them wherever and have internet. Pretty cool.
They send empty boxes for expensive products cause this makes better profit then actually sending the product. You got the box (empty) but you have it, so order delivered!
Wtf
Stup1d comment, NEVER happened mate, stop making garbage up....
I don't use aliexpress any more, why? 1) slow shipping, it took 1-2 months to get what you bought 2) I have received fake seeds and bad quality products, there is no customer service that allows you to return the stuff you bought, no communication with seller. 3) There is medicine I ordered from them last Oct ,2022 and I haven't received it yet , now it is July 1st 2023. I tried to complain to their customer service, but no feedback. Too bad!
Medicine? You’d have to be crazy ordering medicine from China
Aliexpress has stolen 366$ from me.
I bought a phone then i have never received it and there is no refund.
It has been 78 days without receiving any order nor a refund.
Buyer protection on aliexpress is just placebo-made belief.
Stay away from aliexpress, people and also stay away from those who endorse it.
I'm a new purchaser from this Ali so very grateful for his video, For me i'm happy to buy small items such as components screws etc but if I need a Rolex I'll get it elsewhere! I'll happily buy from them unless/until dissatisfied then I'll black list them and buy elsewhere.
Until you order something and tracking say s you've received it when you havnt , then they leave you high and dry without the goods .
Ive bought from AliExpress for years. I'm pretty satisfied with the purchases. I buy 9999 silver jewelry, cotton clothing, accessories, and hats. I don't buy electronics, nails, creams, perfumes, or any of those items.
To test if ur silver jewelry is real, silver should not be magnetic. If it's magnetic, it's not silver. ✨
Love Steve! He's a great guy.
This happens to me. I bought a Dashboard Pad/Mat for my car. The description and advertised product suit my car and model. The seller provided a few photos reassuring me that’s the right product.
Guess what, they sent a different Dashboard Mat for a different model of my car.
When I notified AE, they outright sided with the Seller and refused to consider my complaint and just outright replied there’s no refund.
A couple of days later I got a new email from them inviting me to send more pics of the incorrect product I received and pics of my car proving that my car model and year of make is consistent with what the Seller advertised.
After that, a few days later, I got an update in my AE account stating that AE is “ refunding”.
Minimal interaction, minimal communication from AE.
My lesson here is be prepared to lose your money when buying from AE.
Don’t expect any customer service whatsoever.
If you’re happy throwing your money out of your window then buy from AE.
Don’t say I didn’t warn you, huh!
I’ve always had a great experience with Aliexpress, no quibble refunds and they located a lost parcel within hours and had them delivered. The items I’ve always bought are great quality. I know others have had issues so guess I’ve been lucky.
Same here. Ali express has been good to me so far. Usually it takes like 10-15 days for my items to get delivered.
What was the positive feedback of the seller?
I haven't received one item I ordered on Ali Express. It says delivered but I haven't received anything and it is very difficult to do a dispute.
I have been buying from Ali Express for years and never had any problems, the majority of items I have bought I have seen western YT reviews of prior to ordering though.
Most of the items are related to 3D printing and are machined parts that are CNC milled and so the quality is good and repeatable.
I could purchase the same products from places like Amazon but they are the exact same open source product just three times more expensive.
During the Raspberry Pi shortages a few years ago, I bought Orange Pi equivalent boards in bulk from the manufacturer and even flashed them with the choice of an operating system and sold them on Amazon and eBay, I made the customer know that it was me that was flashing the official operating systems though, I never had any issues whatsoever and I sold over a thousand on each platform!
This has to have been the most comprehensive explanation of how AliExpress. Thank you and by the way, I love the name of your channel 👍🏿 that rocks bro.
Quality depends on price there are some real companies but people have to realize it will cost the same if not buying on AliExpress but on legit site
Awesome video! I have bought from aliexpress before the company upgraded. I had a good experience with their business even back then. Mad respect for your culture. You are one of the most unified, peaceable, honorable and lethal blood lines. I love working with your culture. One of the hardest working people in the world. I can't wait for God to bring you forward ❤️
I am a freight forwarder from China, my name is Shawn, and I have been specialized in freight forwarding for more than 10 years，any questions about import and shipping you can ask me😃
i bought something on AE and in less then 10 minutes it said that my item was delivered i couldn’t refund or anything my like 10 minutes? how
Very good video. I’ve bought a few times from Aliexpress successfully and was glad to see I wasn’t making a mistake. Very well explained.
Things are not what you say, most of the time i get ripped off, either things do not work, sent the wrong size or ruined, i rarely buy from them, do not trust them, their customer service is non existent
Yeah this guy is bs’ing.. customer service and buyer protection is so bad. Got scammed and aliexpress does not care. And all of their staff are not syncronized with cases. I really dont recommend aliexpress
I've have been buying from aliexpress for a long time. Goods sometimes arrive faster than buying local and rarely have I had a problem with quality. I'm from Australia.
Funny thing about ae is that when ur product doesn't arrive they ask for proof for the refund, like what proof am i going to give u if the products not there lmao
When it comes to buying things of Chinese website I have set my self ONE rule I stick by, I don't buy anything that plugs in to the mains electric, don't matter what it is.
Not only from Ali Express but ALL Chinese websites such as Banggood, Wish, Joom and any others.
My reason is that I don't trust things to be safe enough, some years back a couple had ordered some Christmas lights from China and put them in their Christmas tree and they ended up burning their living room out.
I am sure that with some research I'd find many more stories like it.
Weldon Bro I lost my money to AliExpress sometimes Ago because I do not have PayPal account
I buy once a month and it is better than years ago. You do take a gamble. I try to stick with the same sellers and check pricing on a regular. Only thing i don't understand is how the coins work. My cart is always full. Just wish i could put more than 100 items. Thanks for the Excellent video.
I had bought a phone + shipment for 366$ and i never received the item nor refund.
Aliexpress made me lose dispute intentionally.
Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress.
Buyer protection on Aliexpress is just placebo-made belief.
There is no buyer protection on Aliexpress.
I always have had a very good experince when buying from there, idk what these comments are about😭
My wife and I buy regularly on Ali Express. Great value, reliable and often very good quality. No complaints. It does not take long to deliver. The only wait I had was for a computer that got held up in customs in my home country, but it came through eventually and was well worth the purchase.
untrue you will rarely ever will a dispute on ali express don't waste your money on ali express .
Buyer protection is rubbish when they don't actually ship it, or send something else that is lost along the way and the refund button doesn't even work. They side with the fake vendor who then in turn close down their advertisement page as they already got their $200 or whatever for a product that never existed. Beware. I've been using Aliexpress for over a decade. The support is rubbish.
why still use it then?
Rubbish, That's a complete fabrication , just tell everyone you've NEVER bought from Aliexpress and just dislike Chinese goods... I've REALLY been buying from them for over 10 years and NEVER had a problem, have had two defective items, out of HUNDREDS of purchases and was refunded without delay.... In my long and varied experience, the support is BETTER than Ebay. Ebay is the only place I've had problems with....
@@MickH60 Relax champ. Making assumptions not knowing a person, that's rich. You'd be surprised to know I've been using Alibaba/AliExpress since 2011 and started a side business via Alibaba. I advocate the service and have had refunds and what not for small items. There has been a couple of occasions where as a buyer I got stooges for products that did not meet description with screen shots but still copped out of pocket expenses. The last significant thing I bought was a $200 tablet, that DID NOT GET SENT with tracking showing enroute for months, that was provided by the seller themselves, however Ali did not have a bar of the evidence that the seller provided themselves, I tried their various escalations and appeals to no avail, and i tried seeking a resolution with PayPal who I thought would be more reasonable with buyer protection. Ultimately stooged. This demonstrated without a doubt that one, you'll deal with bots, two, incompetence when it matters. Jurt because you've had an unblemished record of experience doesn't mean others don't. When you face the same challenges, you'll quickly learn you live in a mindset bubble.
@@MickH60 Listen champ. If you don't know someone, don't make assumptions. I've used Ali since 2011. Ran a business off Alibaba itself as a wholesaler since that time. The recent purchase never arrived according to the sellers tracking THEY provided, which was used as evidence and despite passing through the Ali bots to a mediator, the seller still won out despite their OWN evidence the product never shipped. I referred to the shipping service who said it was highly suspect. I even engaged PayPal for mediation and got knocked back. Despite the evidence. Not everyone has your better experience but this doesn't discount someone else's horrible one. I use Temu now more so, and I drive a Chinese car and support their industry and innovations. Stop talking out ya behind. When you run into trouble that is significant also, maybe you'll be stranded too in your navigation if a convoluted process with no recourse and then realised, oh maybe it's not always sunshine and rainbows.
@@lucamills3034 Lesson learned. I only buy cheap stuff that are reasonably priced because in the end, it's still cheaper than eBay and Amazon with the thought process of, if I don't get this product, then my loss is minimal and acceptable. I now frequent Temu more, as they're ability to have product on shore warehouses with an incredibly cheaper price is much better, also whilst abroad I use Lazada. Works great. Burned from Ali a few times but they were acceptable losses but this was an incredible joke consideri g the sellers evidence demonstrates that they DID NOT DELIVER the product according to their tracking and delivery service and yet Ali sided with them in the dispute resolution. I'm cheap, what can I say
Thanks for this video. I made my first order (making sure to check reviews & seller history, etc) and received a defective product. It arrived 10 days before the latest shipping date so I filed a complaint right away and then waited several days for the dispute to be approved. The product is now on its way back to China and I'll wait for a reimbursement. The only real bummer is the hassle of returning it and the risk that they won't want to pay the shipping (which wound up costing almost double the product's price PLUS shipping).
Have you got your packages now pls ? I also wants to try this Aliexpress
@@Durkio99 yeah, I've had several successful purchases. The main thing I've found is that you NEED to check how many of that item the seller has sold. If it's over 1000 then they're reliable to deliver. Then check reviews to see if that whality of what's delivered is any good.
I've gotten cabinet locks, corner guards for furniture, a Miyoo Mini+... Some other stuff I've forgotten about
@@Durkio99 yeah, I've had several successful purchases. The main thing I've found is that you NEED to check how many of that item the seller has sold. If it's over 1000 then they're reliable to deliver. Then check reviews to see if that whality of what's delivered is any good.
I've gotten cabinet locks, corner guards for furniture, a Miyoo Mini+... Some other stuff I've forgotten about
Don't believe this BS, AliExpress will rip you off. Buyer protection sucks. You better do your homework and read all the negative reviews. Don't lose your hard earned money and you don't want the headache..
This is absolutely true. Had to file a credit card dispute. "Buyer protection" consisted of the seller refusing to refund my money for glassware that arrived damaged and aliexpress agreeing with them. Thankfully I paid with Amex, who looked at what AliExpress did, told me not to shop with them anymore and reversed all charges.
@@genericuser4266 True, one seller changed the tracking information for an item I ordered to delivered and they didn't want to reply to all the messages I sent them. I went into a long dispute with them until they were forced to refund me.
So what do you all use now or are you still with Ali?
@@brian8431 yeah
@@kleanmayorchannel4377 What about private sourcing agents? I've heard that drop shipping is really just the entry to barrier but at some point you should get rid of the drop shipping model and higher private sourcing agents to get your products from so I wonder could that be something that you do right off the bat and forget about the drop shipping model? I wonder how hard it would be to find them when you're first starting out?
They are my principal supplier for basic parts (small electronic repair) for almost as decade, so far nothing to worry about. Delivery time from mainland China improved from more than a month to around 10 days, and many big sellers now have local warehouses in my country, cutting delivery time to 1-2-3 days.
Yes, they sell a lot of not just fake, but utterly unworkable and unsafe parts, i.e. a 2-cent BD140 transistor developing collector breakdown at under 50V (must be >80V). Don't even ask me what die is inside and what current it can hold, it's junk. But it was 2 cents a piece, which from the very start said it's not legit; the real deal starts at around 20 cents for bulk orders. It does not take long to figure out reliable suppliers and to rule out certified fakes. Just accept the fact that in some product categories almost everything on the market is fake. And some of these fakes are as good as the real deal, but knowledge only comes with experience and some expense. I don't care if the Takamisawa RY relays sold on Ali are real or fake, they work flawlessly and superior to genuine Hongfas (albeit costing twice as much).
Aliexpress has stolen 366$ from me.
I have bought a phone then i have not receiced and there is no refund.
It has been 88 days without receiving any order nor refund.
Buyer protection on Aliexpress is just placebo-made belief.
Stay away from Aliexpress and also stay away from those who endorse it.
Buyers protection 🤔 I've purchased a tool and received a cheap sponge. AliExpress closed my dispute in favour to seller as I received goods. Total BS as I didn't order a piece of sponge. When you receive goods that you have ordered it's ok however now this has happened to me twice within 10 purchase. eBay is way safer
It has been 125 days with no refund nor the package.
I lost 366.63$.
Aliexpress doesn't refund at all.
There is actually no buyer protection on Aliexpress.
Buyer protection on Aliexpress is just placebo-fabricated belief.
Don't use Aliexpress.
What a great video explaining Alibaba and AliExpress! Thank you for this!
The main bad thing about AliExpress is actually WAITING MONTHS FOR ANYTHING TO COME.
I’ve been ordering heat transfers from AliExpress for my short business and for me it only take 10-15 days to get here in California. That’s not bad at all.
Still waiting for my parcel eventhouh nothing is in the postal but they kept on saying the item has arrived. Total fake bruuuhhhh.
is the seller in china or US
@@LowenKoniig
the worst is you cant send a message to the seller asking details about anything and when they send the wrong stuff youre screwed, no money back
I never had them arrive that late, the longest was like 15 days
Electronics:if you buy products form brands that get reviewed online, you have an idea what you're getting. The top (asian) brands often have their own Aliexpress shop. I got several pairs of wireless earphones (some of them already sell in Europe!) and various bits of bluetooth/cables stuff. Quality followed the price.
Oof, I haven’t watched the entire video but I just saw the title. I just ordered a poster from them 😶 I hope I don’t get scammed
Did you get it?
@@goldie8709 He/ She probably hasn't received it yet, that's why they haven't replied to you yet. AliExpress takes 2 - 3 months to deliver products.
@@VisionaryTech damn 3 months?
@@VisionaryTech is it better to order stuff separately?
@@blazorb5907 Yes, different items are ordered separately as they are all sold by Different sellers, they don't deliver 1 box with all the items in it.
If you order them separately at the same time, they should all arrive around the same time.
Excdllent video...helped a great deal to put things in perspective. Just started shopping on AliExpress and feel more confident
The sellers are scamming people more & more nowadays. They often send messages saying they want more for shipping than advertised & if you say you don't want to they often tell you to cancel the order and when you do that you will not be able to get a refund. Also there is no refund button where the instructions on aliexpress say for you to go to process refunds. Yes I have received some orders and some suppliers are genuine, but there is also a lot of scammers that know how to work around aliexpress. Also the dispute process strongly favours the supplier, your video is promoting aliexpress when the actual experience is getting scammed. you should consider doing a new review after watching others that have been scammed on aliexpress. My experiences have been 50% success.
That’s so true my mom got me 2 dresses and they didn’t give my money back
I bought a phone for 366.63$ and i have never received any phone nor a refund.
Now, it has been 102 days without the phone nor a refund.
Stay away from Aliexpress because they rob people online.
Not to mention, products on Aliexpress are quite expensive.
I was sent wrong tanks for a roborock. Cost $82 au I sent them back. Refund page had all options except change of mind grayed out . I contacted PayPal supplied photos post label etc. Aliexpress contacted me apologised. And promised refund. Then they deleted my account!! And even though I had invoice etc they would not help. So I just deleted aliexpress from my life and moved on Caveat Emtor!!
It has been 125 days with no refund nor the package.
I lost 366.63$.
Aliexpress doesn't refund at all.
There is actually no buyer protection on Aliexpress.
Buyer protection on Aliexpress is just placebo-fabricated belief.
Don't use Aliexpress.
As far as electronics being safe from them, I've seen several incidents of bad charging design leading to battery explosions and fire safety risks.
Customer care service on aliexpress is so horrible
It has been 125 days with no refund nor the package.
I lost 366.63$.
Aliexpress doesn't refund at all.
There is actually no buyer protection on Aliexpress.
Buyer protection on Aliexpress is just placebo-fabricated belief.
Don't use Aliexpress.
I find that delivery to the US is a lot more reliable and speedy than to Europe. Often, Ali doesn't have a safe way of knowing if your goods have been delivered, so they just make an assumption of a number of days after they handed it to the local postal service. So I get goods flagged as delivered that will show up 3-7 days later. And then it's too late to file a dispute.
Also, if you order two similar products from two different vendors (for sampling purposes, say), you will usually not know which one arrived or which one was the damaged one, as the senders label them poorly.
Overall a much better experience than say Temu but still now on Amazon level, especially not in terms of customer service.
Ali express shipping is unstable and risky..
Aliexpress has stolen 366$ from me.
I bought a phone then i have never received it and there is no refund.
It has been 78 days without receiving any order nor a refund.
Buyer protection on aliexpress is just placebo-made belief.
Stay away from aliexpress, people and also stay away from those who endorse it.
I bought alot of stuff including a battery on March 8 I received everything the same month except the battery.
The whole time I wasn't able to track the battery then I contacted the seller he gave me a whole different tracking number different from the one on alixpress and a different websites since that day(march 27) till this moment it's only being showing the same thing (arrived at facility) I've reported and complained several time I got frustrated.
The seller told me I won't be able to tell it's gotten to my post office and I won't receive any email or call I just have to go to the post office to make inquiry.
Long story short it's been almost 2 months I just left the post office 30 ago still nothing.
I guess I got scammed
Can you not report sellers to ali or anything like that to get their shop removed? These people that are scamming you, thats illegal can we do anything?
If sounds 2 good 2 b true it is!!!
I use Aliexpress all the time, for radio controlled vehicles, parts and batteries. Never had trouble with a large purchase - a car or boat or batteries. I've had poor quality/damaged small item goods occasionally and I've always got a full refund. Sometimes they want items sent back, sometimes they don't. Yes, the shipping times can be very long, but I can buy something like genuine GPM parts for half the price I'd have to pay in a local hobby shop for the exact same thing.
Relevent content starts at 7:13. Your welcome.
I’ve had pretty good luck with AliExpress. If I want something I look for items with lots of orders. Of course, I look at reviews. It’s a good idea to temper one’s expectations. I have received a counterfeit guitar strap-I thought I was ordering a plain leather strap. It showed up stamped with the Fender logo. I don support counterfeiting.
Amazon is best more expensive but not gipped ! They should get after this company! False advertising 2 good 2 be true!!!
Amazon is good but their shipping fee is too pricey.
At least u get it, And on time!!!!!!
Nah bro, Amazon nowadays sucks, and Ali is 10 times better
@@xXVibrantSnowXx No.
Aliexpress is scam.
I have bought a phone for 366.63$ and there is no phone nor order.
It has been 110 days since purchase deal.
@xXVibrantSnowXx No, you are wrong.
I had bought a phone for 366.63$ and there was no phone nor refund.
Used Aliexpress many times for niche Electronic products you can't normally get anywhere else never any problems Usually about a seven to eight day delivery to the UK sometimes even quicker
I paid for a phone n a gimbla on AliExpress and it's been 2wks now seller is not responding to chats and has not made shipment...what do I do cux am frustrated
True I've had the exact same problem when trying to order expensive items on Aliexpress, shipping information is sus and seller doesn't respond. I almost got scammed but I fought with the seller in a dispute until he eventually refunded me my money.
@@VisionaryTechIM HAVING THE SAME PROBLEM. THE SELLER SENT MY DAUGHTER MINI REFRIGERATOR TO THE WRONG ADDRESS AND WHEN I TOLD HER SHE DID A INSTANT RETURN BACK TO HER AND TOLD ME TO GET A REFUND SO I DID A DISPUTE AND TOLD THEM WHAT SHE DID AND THEY SAID I WILL GET MY REFUND BACK BUT HOW LONG WILL IT TAKE TO GET A REFUND? SHE DIDN'T EVEN TRY TO FIX THE ADDRESS AND JUS RETURNED IT BACK TO HERSELF AND SAID GET A REFUND IT WAS ALREADY DELIVERED TO THE WRONG ADDRESS. SO HOW LONG DID IT TAKE FOR U TO RECEIVE YOUR REFUND MAY I ASK????
@@Missyspencer-hi2oh Did you receive a refund? If the mistake was your fault, then Ali will not refund. Otherwise, "wrong address" is a scan where the vendor send a low value item to a random address. It gets marked as "delivered" on your tracking. Ali sides with the vendor. Don't know if Ali closed the loophole yet.
I’ve been buying from AliExpress for the last couple of months. I’ve had one purchase that was faulty on arrival. I sent pictures and was refunded in minutes. I was amazed. Tbh because the purchase was so cheap I thought I’d get nothing, but was pleasantly surprised.
Ali Express is amazing for finding hard-to-find individual components cheap. But it's China, your mileage may vary.
Too many people with BAD experiences on AliExpress....I will pass.
Been buying from there for over 10 years, actually, the year after they opened {2010}, had two defective items from the 100's I've bought and was refunded on both.. Check the 1000's of reviews, on you tube and their own site, millions of happy customers. If you know what your buying, and do your homework, there's 1000's of bargains to be had....
@@MickH60You are a liar.
I had bought a phone + shipment for 366$ and i never received the item nor refund.
Aliexpress made me lose dispute intentionally.
Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress.
Buyer protection on Aliexpress is just placebo-made belief.
There is no buyer protection on Aliexpress.
It has been 77 days so far without a refund.
i use aliexpress every now and then but when i buy stuff i always check reviews with photos so i know its true if it looks dodgy i always skip away from it. Also, thank you for the advice its very helpful.
Here is a breakdown on AliExpress, in short no it is not safe but that is relative. Most sellers are honest but a good percentage of them are not. And that wouldn't be so bad if the site made any effort to clean up their act, but they do not. They actually assist these dishonest sellers with their unfair actions and policies. For example as this video states they have a policy that says "if you get sent the wrong item or your order doesn't arrive you will get a full refund", but what they don't tell you is most of the time they will ask you to send it back first. Now being China has subsidized shipping and every other country does not, it will almost always cost you more to send it back than it cost you to buy it in the first place. This will essentially enable the seller to rip you off because no one is stupid enough to send something back when sending it back costs more than the order did. I was scammed 3 times recently (in the last month) this way, with two products that were not what they advertised in the ad and one that arrived broken. One item cost me just over $4 and was going to cost me over $11 to send it back, the second item cost me just over $5 and was going to cost me over $14 to send it back, the third item cost me $16 and it was going to cost me well over $20 to send it back. So I ended up eating the loss on all 3 items. While it was in the dispute stage I went on their chat everyday to complain that this was a scam and it was a scam the site itself sets up. They did nothing at all. They are well aware of it and still do nothing about it, which tells me it is intentional fraud and not some kind of a innocent loophole the sellers found a way to exploit. The site makes enough money with their shady policies in place that they have no intention of clearing up their act, eventually the word will get out and they will have to adjust or go out of business but for now they know they don't have to do anything but rake in the dollars.
So first don't believe anything the site claims, because they lie and mislead to assist the scammers. And don't trust the sellers at all, most are honest but the many scammers on the site offset the savings gained from shopping with the honest sellers. The bad sellers will intentionally send you the wrong or broken items knowing you won't send them back and you will eat the loss. Again, this would be more tolerable if the site made any effort to get rid of these types of sellers or regulate them to clean up their business, but they do not, they actually do everything they can to help the scammers so the scammers know they can operate with impunity. If you stay in contact with the seller through the dispute phase they will actually laugh at you while you try to scramble to find justice. They know their scams are secured by the site itself and that they have nothing to fear. Sure the site will say they are trying to rid themselves of these sellers but they actually do nothing, it is just empty words to pacify the stupid people who will believe them. That is the most frustrating part for me being a westerner, our society makes an effort to get rid of the thieves but China actually supports them, which is evident with their systemic intellectual property theft. Yet again I would like to be able to say this is all on those dishonest sellers but it is not, this is almost entirely on the site itself because they set up this scam and enforce it with their shady policies.
I would say that if you are causally shopping and not flipping, statistically overall it works out to be about the same cost as buying on amazon, in that what you will save with the orders from honest sellers on AliExpress will be offset by the scams. But here is the thing you need to consider about shopping on AliExpress, if you need an item right away, there is a good chance you won't get it at all or it won't be what you ordered, and the frustration just isn't worth it. You might end up breaking even compared to shopping on amazon in money terms but not in time terms.
If you do enough shopping on both sites you will see the same items being sold on Amazon as are being sold on AliExpress and this is because many of the sellers on Amazon buy from AliExpress then jack up the prices. My guess is they figure the losses they take can be more than made up for with the much higher prices they sell the same stuff for on Amazon. Plus they only have to take the loss a couple of times (maybe) until they find an honest seller of the products they want to flip. Because they sell the same stuff over and over again they know who they can trust in a very short period of time and their losses are minimal compared to their gains. You won't be in that situation if you are only buying one time or occasionally and that puts you at risk. So essentially you are going to pay more on amazon for the same product but you won't have to endure the looses you would have faced on AliExpress to get those products. You are essentially paying a scammer either way though, either you pay the scammers who sell cheap Chinese crap on amazon for far higher prices than it sells for on AliExpress or you run the gauntlet of scammers on AliExpress to try and find the honest sellers that are cheaper. My estimate is it is about even, or maybe slightly in favour of AliExpress once you know all the scams. But for a one time purchase when you need the item within a certain time frame I would go with Amazon, the extra you pay is for the comfort of knowing you will get it and it will be as described.
I have bought a phone + shipment lately for 365$ in total.
The seller did not tell me that i had to pay for tariffs or i rather say tax. (Considering, this doesnt make any sense).
I thought that tax was a part of order payment.
The package arrived after getting told (by phone) that it was located and held at customs. (Airport)
I have got told if i want the package, i have to pay for 50$ shipment (REALLY) and 100$ tariff.
Wait a minute.
I have already paid for shipment that costs 45$, why do i have to pay for another one?
What about this thing being called tarrif?
He did not inform me about that at all.
When i asked if i received my package, would i pay for something else (such as another tax or tariff, yes or no?
He did not give straight answer, rather than vague comments continuously.
I'm so tired of being robbed
Step 1 Don't pay additional shipping EVER on aliexpress. Ask for refund.
Step 2 When ordering pay attention to the price, shipping might be 150$ while object is 1$
Step 3 Your likly buying a defect for anime figurines simply because they want to sell them, but likly a decent buy cause its under 100$ and not 600$ figurine
Step 4 Expect Long shipping times
Step 5 Paypal best bet for purchases cause you can dispute, but Ali has been decent with cx service.
Step 6 Check product on arrival.
Seems I can’t order with AliExpress when I bought something the shop I ordered from the seller sends me an iban which is not safe they want u to buy outside of the rules which is a violation and u have no come back if u do it that way
It depends on what your buying, and the big question is 'is the fake more expensive than the original product. I purchase hydrothermal quartz and various types; you cannot fake the original lab grown material. I did get scammed by 1 other supplier on the amount of the material purchased for hydrothermal emerald. the Seller I have is small supplier and not a big supplier seller
Beware if the item you ordered is lost it is very hard to get back your money
I had bought a phone + shipment for 366$ and i never received the item nor refund.
Aliexpress made me lose dispute intentionally.
Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress.
Buyer protection on Aliexpress is just placebo-made belief.
There is no buyer protection on Aliexpress.
Bought a few tools fr9m AliExpress and there are definitely branded ones on there, and idk if it was different a year ago but they ship items from the US now. Never had a problem.
I have been using Ali express for well over 10 years I would say that %98 of my experience has been excellent,
If a name brand is used in the title & description, is that an automatic red flag / scam?
“Sea-Doo Switch Pontoon” (reg, TM, patents) is being advertised for a huge discount.
All Sea-Doo pontoons are manufactured in Wisconsin.
Please if you respect your time and money do not order from AliExpress it is not worth your nerves and your precious time, now they are not respecting their customers anymore. I am not buying anymore from them. Because it is a filthy business without any concern about our customer rights. I ordered one item from them but they didn't send it to me or send it but not to the right address and now they just ignore me every time I text them or just write to me that the item just already sent and it's my problem and concern that I didn't received this item which completely a lie from their part and not my responsibility apparently they send the item to other neighboring country and by their understanding it is my mistake. So as I understand we don't have any customer
rights we are just plainly people who have money and are vulnerable and they are just using us, scamming us because it is convenient to do this with us their customers.
THANKS! saved me for a WHOLE LOT OF DRAMA ... was trying to by a heftyt priced brand name piece of furniture and I watched your video and had to go with my gut and pass... Gracias!
They don’t ship and tells you it’s delivered. When you try to dispute they said they’ll review and later tells you you can’t get refund because it’s started as delivered. I would never use this site. Good thing their items are cheap that I didn’t lose much money.
AliExpress has gotten worse than before especially for its refund process if you don't received the goods you ordered. It became so slow and tedious that I lost confidence in its claimed consumer protection.
Sorry you had that experience. Ive never had an issue getting a refund when getting bad/faulty product. and 99% of the time they tell me to keep the item
I bought twice from them and got scammed twice
Yep, never had an issue, it's way better now than it was in the beginning, been buying from there since 2011, way better now....
I had bought a phone + shipment for 366$ and i never received the item nor refund.
Aliexpress made me lose dispute intentionally.
Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress.
Buyer protection on Aliexpress is just placebo-made belief.
There is no buyer protection on Aliexpress.
It has been 77 days so far without a refund.
@@xXVibrantSnowXx I lost 366.63$ for a phone.
Now, there is no refund nor the phone.
Stop lying.
Thank you so much for making this clear and easy to understand. I've been avoiding them but now, I'll certainly give it a try.
Try it at your own risk. I bought an item on 11 Feb, up till now (24 March) am still waiting. Contact their useless support and they sent me around in circle and after many tries finally someone told me that delivery is now on 17April..and thats just an estimated date. Could be longer she said. LOL. Great job, AE !!!! Even a rowboat can deliver faster than that. Call yourself "Express" ?? Better change to AliSnail Shopping instead.
Not correct sorry. Aliexpress is expesensive also.
Thank you for saying my opinions, I cannot thank you more than to subscribe to you, and AliExpress is not safe and has scams, so thank you! ❤❤
You are right.
I had bought a phone + shipment for 366$ and i never received the item nor refund.
Aliexpress made me lose dispute intentionally.
Now, Aliexpress sends me messages that say my issue is beyond buyer protection as if buyer protection exists on Aliexpress.
Buyer protection on Aliexpress is just placebo-made belief.
There is no buyer protection on Aliexpress.
LOL!!!! Way to get to the point...NOT. I've bought nearly 1000s of different items off Aliexpress with almost no issues. Once in a while, the supplier may not ship, but Aliexpress takes care of it. Not sure of the point of your video as I gave up halfway through.
Thats a complete lie.. during my 4 months of complaining to aliexpress they have not solved my issue and refunded me despite evidence. They reply with same thing ”negotiate with seller” does not matter what you do they dont change their mind
@@Stomping-On-Roseslol! You bought one item and had a problem…oh my. Good luck getting through life.
@@MiklaDfar ONE item that was about 500$.. now logically if thats pocket change for you then you could send me the money because for me thats alot of money. Quit defending scammers
Sorry you had that experience. Ive never had an issue getting a refund when getting bad/faulty product. and 99% of the time they tell me to keep the item
@@Stomping-On-Roses
@@MiklaDfarI lost 366.63$ of a phone which i have never received.
No phone and no refund.