Buying From AliExpress is NOT Safe (Unless You Do This)

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  • Опубліковано 21 тра 2024
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    AliExpress has a bad reputation for carrying cheap, worthless junk. So a common question I get asked is whether buying from AliExpress is worth it and whether is AliExpress safe?
    In this video, I will teach you how to buy from AliExpress safely without getting ripped off.
    0:00 Intro
    0:42 What is AliExpress?
    1:11 Alibaba Vs AliExpress
    1:24 How Alibaba Works
    2:31 How AliExpress Works
    3:31 Alibaba vs AliExpress Summary
    3:56 Is AliExpress Safe?
    5:05 Is AliExpress Legit?
    6:05 Is It Safe To Buy Electronics On AliExpress
    6:26 How To Buy From AliExpress Safely Without Getting Ripped Off
    6:33 Step 1: Create An AliExpress Account
    6:48 Step 2: Go Shopping
    7:48 Step 3: Check The Trademark Database
    8:24 Step 4: Check AliExpress Delivery Times
    9:16 Step 5: Check AliExpress Payment Methods
    9:51 Step 6: Check Your AliExpress Order Right Away
    10:31 Conclusion
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КОМЕНТАРІ • 526

  • @mywifequitherjob
    @mywifequitherjob  Рік тому +50

    If you enjoyed this video, the sign up for my free 6 day ecommerce course- --> mywifequitherjob.com/free/

    • @margaretheemilia4141
      @margaretheemilia4141 Рік тому +2

      People are scared of investing due to the high rate of scammers online.

    • @coolsam5169
      @coolsam5169 Рік тому

      Can please make a video how to handle those scammers are online? My friend has a online store and he is handling these scammers all the time with no successful solutions.

    • @Sam-gi4qq
      @Sam-gi4qq Рік тому +1

      ALI EXPRESS IS A MEGA SCAM !
      (Fake pics, no refunds, dishonest seller and non-helpful customer service )
      Feel free to try them and you will come back with SAME conclusion !
      Please do not spread misinformation

    • @HoldMyBeer1991
      @HoldMyBeer1991 11 місяців тому

      Thank you sir

    • @ashleybuckland3181
      @ashleybuckland3181 2 місяці тому

      Thank-you super happy to hear this. This is no different then any other place.

  • @MrTheChries
    @MrTheChries Рік тому +212

    I have bought a lot of stuff on both Ebay and Aliexpress. Ebay has better support when i receive junk/defective products. Ebay is also faster in handling the dispute. I have multiple orders on AE that was defective, and i provided evidence, but they did not agree that it was defective. So i did not get my money back. You are not 100% safe on AE. Also the chat robot on AE is a joke.

    • @Justininurmum
      @Justininurmum Рік тому +13

      Ebay removed all there support options

    • @Terry_M
      @Terry_M Рік тому +11

      Ditto. They were good at first, but I have lost the last few "not as described" disputes, or they wanted me to return the item to china, at several times what I paid for the item. The vast majority of sellers are honest, but a significant percentage are not. I will not order from them anymore. ebay may cost more, but they have always honored my returns, in the very few times I have had to do that.

    • @VisionaryTech
      @VisionaryTech Рік тому +1

      @@Terry_M eBay scammed me $214, I dont trust them anymore, I really wanted the item I ordered 😡😔

    • @kidsstuff7447
      @kidsstuff7447 Рік тому +4

      One of the reason to use Paypal.

    • @MelroyvandenBerg
      @MelroyvandenBerg Рік тому

      @@kidsstuff7447 I will never use PayPal anymore. it's an awe-full company. Introducing shady terms and conditions!

  • @suzy686868
    @suzy686868 Рік тому +277

    Hey Ive been buying with aliexpress and Id say 98 percent of the time Im delighted with my purchases. Ive bought Boots, makeup jewellery and even did my own designs and got them printed on a coat or jacket or hoodie and they came out amazing. I have had a few problems along the way but mostly got my money back. Once in a while they dont give your money back but its so cheap I dont mind. this is a great video thanks suzy

    • @shawnpan9248
      @shawnpan9248 Рік тому +10

      Suzy,I am a freight forwarder from China, my name is Shawn, and I have been specialized in freight forwarding for more than 10 years,any questions about import and shipping you can ask me😃

    • @nicholaskoenig3106
      @nicholaskoenig3106 Рік тому +5

      Me too...love it.

    • @zakariahussein6192
      @zakariahussein6192 Рік тому +2

      So is it poor quality if i buy trapstar jacket

    • @DBIGBRO157
      @DBIGBRO157 Рік тому +5

      Is it safe to buy regular watches from them?

    • @shawnpan9248
      @shawnpan9248 Рік тому +4

      @@DBIGBRO157 sure,it's very safe,What are you worried about?

  • @breathe8214
    @breathe8214 11 місяців тому +52

    The amount of research and details in these videos is crazy. Thank you!

  • @jasonvoorhees3282
    @jasonvoorhees3282 Рік тому +184

    One fact about aliexpress: discounts are BS. whenever there is a discount on literally ANY product, The shipping price is all of the sudden extremely high as if not to compensate for the discount.
    Even in general when there is no discounts, you will find some products which are suspiciously cheap, and only when you click on it you find the shipping fee skyrocket. It’s extremely annoying.

    • @rocky_m27
      @rocky_m27 Рік тому +16

      FOR REAL I had a 50 dollar budget on something, and I found something perfect for what I was looking for. boom. 70 dollar shipping.

    • @jceggbert5
      @jceggbert5 Рік тому +3

      Sometimes that works to your advantage if you need many of something.

    • @DJgregBrown
      @DJgregBrown Рік тому +2

      Same with Ebay alway edit the P&P into the gross cost of the product.

    • @Lorcan_Caradoc
      @Lorcan_Caradoc 11 місяців тому +2

      Not really to be fair. I think it matters on the product. Free shipping and a discount has happened on there towards some purchases I made. Look in the filters to change the prefrences and buy an item. You I feel probably bought an item that was towards what you wanted but it didn't have what you needed upon discount and shipping. That was your choice. So now the money you paid them upon your purchase is your fault cause you didn't read. Be smart, read carefully and buy if it suits how much you have to pay.

    • @Lorcan_Caradoc
      @Lorcan_Caradoc 11 місяців тому +3

      @@ThatGirl-tg7wd If you never bought anything from AliExpress. Then you haven't had many experience with them as a store. However doing some research upon what you want is important and to find recommendations. Read the description and reviews before making a purchase too. If you don't do these thing's first then yes you will probably be scammed however that is your fault for trusting those individual sellers. I have had my stuff shipped...no defects nor returns made so far. No issues. So I wouldn't say it is a 100% scam. Just gotta be cautious and intelligent on what you should make purchases on.

  • @Skittle510
    @Skittle510 3 місяці тому +11

    I bought a yuji itadori cosplay costume from AliExpress from like 2 weeks ago estimated delivery was like march 12 and it came 2 weeks after very good quality!

  • @kattiew1133
    @kattiew1133 8 місяців тому +30

    Buyer protection is kind of fishy.... If you order two of something and only receive one of two items, you'll NOT have any compensation. It happened me! The tracked parcel contained the package with only one item. Since they see that the order has been delivered, you can't do anything!

    • @kickrocs
      @kickrocs 7 місяців тому +2

      Uh uh not true open a paypal dispute

    • @Jock-pl8ey
      @Jock-pl8ey 5 місяців тому

      And how exactly does someone do that if they didn't pay with paypal? It's pretty obnoxious to claim that what this person said is not true, the chances of them posting an honest comment are much higher than the chances of them lying.@@kickrocs

    • @missbettyboop2509
      @missbettyboop2509 Місяць тому

      ​@kickrocs that's if you paid by PayPal..and that's a mu h longer cumbersome process. I wouldn't want to purchase from any platform that makes me go through my banks dispute just to get a refund when things go wrong

  • @konrad1811
    @konrad1811 4 місяці тому +7

    They send empty boxes for expensive products cause this makes better profit then actually sending the product. You got the box (empty) but you have it, so order delivered!

  • @BottleBri
    @BottleBri 11 місяців тому +54

    Ali express items go missing in the post mainly because the WRITING on the PACKAGES is so TINY, and easily rubs off. They should definitely make the writing larger. It seems EVERYTHING is a money saving thing- even down to the amount of INK on packaging!

  • @billphillips110
    @billphillips110 3 місяці тому +4

    Awesome video!! Very good presenter! I got into hobby electronics and decided to give aliexpress a try as they offered the lowest cost on the myriad of resistors, diodes, capacitors, etc that I would need. I also order from the $1.99 sales on a weekly basis so I always have 2 or 3 orders being shipped at any given time. So far everything has exceeded my expectations.

  • @naijainnit
    @naijainnit Рік тому +37

    Thanks for this honest review. Too many UA-camrs just create bandwagon content, but still do what they advise against behind the scenes.

    • @keifer7813
      @keifer7813 9 місяців тому +2

      Makes sense. Killing the competition one way or another hahaha

    • @PetsNLuv
      @PetsNLuv 8 місяців тому

      ​@@keifer7813lol

  • @lilibethleonelalopezleon5641
    @lilibethleonelalopezleon5641 Рік тому +16

    I’ve bought a lot from AliExpress, I only buy from sellers that have their reviews with pictures, if I don’t like the pictures I don’t buy it, because that is exactly what you will receive

    • @umanrosenberg2079
      @umanrosenberg2079 Рік тому

      hello....pictures of goods or people working there?

    • @Sam-gi4qq
      @Sam-gi4qq Рік тому +5

      sometime pics are fake

    • @Sam-gi4qq
      @Sam-gi4qq Рік тому +1

      @Lilibeth -- >
      You are 100% WRONG !
      Most sellers put fake or photoshopped pics - you will almost NEVER get what you see on pics
      ( unless you are buying something under $5 - probably that is what you normally buy)
      Every time I bought something - they scammed me - finally I had to go to my credit card to do "charge Back" to get my money back
      PLEASE DO NOT SPREAD MISINFORMATION
      (as someone may mistakenly believe you and will buy and get scammed)

  • @Dean-Sala
    @Dean-Sala Рік тому +42

    Aliexpress has worked for me for quite a while now. Sometimes there are glitches but overall all purchases arrived. I order mainly electronic circuits components. But I have ordered toys and other stuff too. Sometimes I do find better prices on ebay. This vid provides great info that I did not know.

    • @leylamemmedova4289
      @leylamemmedova4289 Рік тому

      Did you have unsuccessful payment on Aliexpress?

    • @shawnpan9248
      @shawnpan9248 Рік тому

      @@leylamemmedova4289 hello,friend,this is Shawn, a professional freight forwarder from China. I help importers save shipping costs and provide suitable transportation solutions. Any questions about shipping and importing, you can ask me😀

    • @shawnpan9248
      @shawnpan9248 Місяць тому

      @@Jeffrhodes-pl7rc no, I'm just helping people in need

  • @Tadeusz13
    @Tadeusz13 3 місяці тому +2

    Quality depends on price there are some real companies but people have to realize it will cost the same if not buying on AliExpress but on legit site

  • @mckenzie5497
    @mckenzie5497 Рік тому +4

    Great video I am just setting up my Shopify and this was very helpful

  • @TJDash
    @TJDash 5 місяців тому +7

    Buyer protection is rubbish when they don't actually ship it, or send something else that is lost along the way and the refund button doesn't even work. They side with the fake vendor who then in turn close down their advertisement page as they already got their $200 or whatever for a product that never existed. Beware. I've been using Aliexpress for over a decade. The support is rubbish.

  • @NoSuffix
    @NoSuffix 2 місяці тому +6

    AliExpress has gotten worse than before especially for its refund process if you don't received the goods you ordered. It became so slow and tedious that I lost confidence in its claimed consumer protection.

    • @xXVibrantSnowXx
      @xXVibrantSnowXx Місяць тому +1

      Sorry you had that experience. Ive never had an issue getting a refund when getting bad/faulty product. and 99% of the time they tell me to keep the item

    • @Metalpazallteway
      @Metalpazallteway 28 днів тому

      I bought twice from them and got scammed twice

  • @garlandcollins5039
    @garlandcollins5039 6 місяців тому +6

    Their customer service flip flops and send you in circles. I ordered two TECH reels for my tape deck. The tracking was poor and unclear. It took over 4 weeks for it to arrive. 😢The package was reported delivered and I never received it. The merchandise cost over $50.00. I wasn’t reimbursed for the loss shipment after the claim was filed. They kept running me in circles until they said the time was up to file a claim. The shipping department is very shady..

  • @steevk9787
    @steevk9787 Рік тому +4

    untrue you will rarely ever will a dispute on ali express don't waste your money on ali express .

  • @hsksnskej9642
    @hsksnskej9642 5 місяців тому +3

    I always have had a very good experince when buying from there, idk what these comments are about😭

  • @masterphotog4131
    @masterphotog4131 Рік тому

    As always, great information. Keep up the good work!

  • @TOURMANBOB
    @TOURMANBOB 10 місяців тому +1

    Excdllent video...helped a great deal to put things in perspective. Just started shopping on AliExpress and feel more confident

  • @evb1601
    @evb1601 6 місяців тому

    Thank you so much for making this clear and easy to understand. I've been avoiding them but now, I'll certainly give it a try.

    • @williamlucas5852
      @williamlucas5852 Місяць тому

      Try it at your own risk. I bought an item on 11 Feb, up till now (24 March) am still waiting. Contact their useless support and they sent me around in circle and after many tries finally someone told me that delivery is now on 17April..and thats just an estimated date. Could be longer she said. LOL. Great job, AE !!!! Even a rowboat can deliver faster than that. Call yourself "Express" ?? Better change to AliSnail Shopping instead.

  • @KevinsHope
    @KevinsHope 5 місяців тому +3

    Very good, very comprehensive video. I would disagree with the 100% safe statement. It may be very safe, but there are some issues. First of all, it takes sometimes 2 months for you to get your order in the states, due to the slow shipping speed, which isn't really a complaint for me by itself. But the problem is that sometimes the established time for returns has nearly or already elapsed by the time you get it. I had a problem with some missing pieces and, I tried to deal with the seller, who said he was mailing them to me right away, but those parts never showed up, and, while waiting for them, the time for me to report him or give him a negative review had elapsed, nor could I just request a refund because we were 4 months out by that point. I had to buy the parts to finish the item on my own.

  • @shawalleegrompluckth3098
    @shawalleegrompluckth3098 Рік тому +2

    Thank you for sharing. What are your thoughts on the services of Fulfillman and Cj?

  • @gordonspicer
    @gordonspicer Рік тому +12

    Delivery time to France has improved considerably over the last 3 years. There is a marked difference now and invqriably small items are well packed and I have has little or no quality problems

  • @perpirak00
    @perpirak00 Рік тому +1

    Great info! Thank you!

  • @SPMG769
    @SPMG769 3 місяці тому +3

    This has to have been the most comprehensive explanation of how AliExpress. Thank you and by the way, I love the name of your channel 👍🏿 that rocks bro.

  • @MrSagsta
    @MrSagsta 10 місяців тому +4

    Buyers protection 🤔 I've purchased a tool and received a cheap sponge. AliExpress closed my dispute in favour to seller as I received goods. Total BS as I didn't order a piece of sponge. When you receive goods that you have ordered it's ok however now this has happened to me twice within 10 purchase. eBay is way safer

  • @sweet_cherry_blossoms
    @sweet_cherry_blossoms 5 місяців тому

    Its a very insightful information. Thank you. Keep it up..

  • @nogoogle6349
    @nogoogle6349 Рік тому +5

    Love Steve! He's a great guy.

  • @chatog
    @chatog Рік тому

    thanks for all the information well appropriated

  • @macs7009
    @macs7009 Рік тому +53

    Their customer service is bascially non-existent. There is no phone number. Their "buyer protection" doesn't always protect you. I received an item that was not even close to the pictures described. However, my refund was denied. There is definitely a huge risk, as opposed to the more well known online retailers that have been around for a long time. I basically got sammed and I have no recourse except credit card dispute.

    • @davidmustaine2921
      @davidmustaine2921 Рік тому

      yeah just go to bank get a chargeback is best way getting your money back, I did this cause I have no faith in Aliexpress to refund me for large amount of money I lost to a scammer on there... they were trying to pull a fast one on me and trying to get me to tell my bank to stop the Chargeback, ummm yeah Hell to the No! and they were just trying to make themselves look good by banning the Scammer, but they froze my order and just were giving me the run around, Paypal also sided with them cause I couldnt show credit due for Refund but I appealed it after they closed it and showing Paypal how Aliexpress giving me run around but I doubt this will go my way and sometimes wonder if Paypal even look at Screenshots. Scumbag Chinese clown Company Aliexpress are though...
      Its also important to show your bank screenshots if there is no communication from seller on Aliexpress and also show nothing has been sent, Most Banks will have your back in situations like these when you go to the fraud sector of a Bank.

    • @archiechow6677
      @archiechow6677 Рік тому +10

      Aliexpress has very bad reputation.

    • @Lorcan_Caradoc
      @Lorcan_Caradoc 11 місяців тому +1

      Some people are scammers and yes you might not receive the actual thing or you recieve nothing and customer service cannot do much if you buy from them. Be careful upon who you trust and this goes towards any app. It ain't just for AliExpress, many other apps too.

    • @davidmustaine2921
      @davidmustaine2921 11 місяців тому +2

      well Paypal did go my way and gave me all my money back, Paypal should just break any ties with Aliexpress, I know they are in partnership and broke it off before Paypal obviously sick of cleaning up the mess with Ali...

    • @Ordnog
      @Ordnog 10 місяців тому +3

      Ali is terrible - no customer support. False information is common. Do not even bother with them. The information I received from a seller would be handy for someone looking for an example of a terrible business. 😂

  • @centurionstrengthandfitnes3694
    @centurionstrengthandfitnes3694 Рік тому +27

    This is genuinely high quality content. Presentation skills on point! Great work, man.

  • @appadoopomme4055
    @appadoopomme4055 Рік тому

    Thanks for these informations, it have been helpful 👌

  • @JustANobody9757
    @JustANobody9757 День тому

    I’ve been buying from AliExpress for the last couple of months. I’ve had one purchase that was faulty on arrival. I sent pictures and was refunded in minutes. I was amazed. Tbh because the purchase was so cheap I thought I’d get nothing, but was pleasantly surprised.

  • @roysigurdkarlsbakk3842
    @roysigurdkarlsbakk3842 2 місяці тому +1

    I bought some SCD40 modules from Aliexpress and they arrived quickly, fine, and they worked, that so I just went on with the project, which was a parttime thing. After a couple of months, I picked it up again and let the module run stably for some weeks and noticed it was drifting slowly upwards in co2 measurements without any external cause. I tried to add another module, which started out like the first, but followed about the same slope of climb. I tried to switch to low power mode, measuring co2 only twice per minute, which reversed the drift to negative - for both parts. I even tried a third one, bought from another seller, same result. I talked to people online and explained it and was reassured that this was not the correct behaviour. There's a clause in the original manual about recalibrating every week, but that's for very precise measurements. This was around 50-100ppm or more per day. So - it was impossible to find the error before the timeout for the purchases, which ended up at $150 or so.

    • @mikropower01
      @mikropower01 2 місяці тому

      To turn off the auto-calibrate mode, all you need to do is send a 0x0000 command to the 0x2416 I2C register with a 0x81 check byte. You can save this setting using a 0x3615 I2C command.

  • @TheGraveDiggersWorkshop
    @TheGraveDiggersWorkshop Рік тому +1

    Very helpful.Thanks (liked and subscribed)

  • @erikamcmahon3155
    @erikamcmahon3155 Рік тому +7

    I have ordered craft supplies like stamps and metal dies and been very happy. I received 1 stamp set with a few things spelled incorrectly but that was my mistake because the photo was correctly showing the misspelled words and I didn’t catch it. I now pay more attention. If I contacted the seller they probably would have refunded me given the order size but it was only a few dollars and I could still use some of them. A few dies haven’t cut perfectly or had a little imperfection but again the cost of the item was negligible so I didn’t worry about it.
    I’ve also ordered croc jibbitz and been extremely happy with them. Other items such as cheap necklaces and earrings for my teen daughter who loses them easily, sleep masks, small appliance cord keepers etc have all been great purchases. I would not buy anything I needed to last very long or wanted a quality product. Shipping to WA is generally 2-3 weeks with my longest being 6 but that was an anomaly. I definitely recommend trying them. Order 1-2 things with free shipping and see what you think. Then order more if it works out.

    • @shawnpan9248
      @shawnpan9248 Рік тому

      Hello,Erika,I'm Shawn, a professional freight forwarder from China, I'm glad you can buy satisfactory products in Ali. I help importers transport goods to save freight, if you have any questions about importing and shipping, feel free to contact me

  • @2012IrishMan
    @2012IrishMan Рік тому +5

    Seems I can’t order with AliExpress when I bought something the shop I ordered from the seller sends me an iban which is not safe they want u to buy outside of the rules which is a violation and u have no come back if u do it that way

  • @matildatilly4469
    @matildatilly4469 8 місяців тому

    Very insightful, and I have liked and subscribed

  • @007JHS
    @007JHS Рік тому

    helpful.... do you have a similar 'buyer beware' clip for Tomtop?

  • @BottleBri
    @BottleBri 11 місяців тому +11

    The main bad thing about AliExpress is actually WAITING MONTHS FOR ANYTHING TO COME.

    • @LowenKoniig
      @LowenKoniig 10 місяців тому +2

      I’ve been ordering heat transfers from AliExpress for my short business and for me it only take 10-15 days to get here in California. That’s not bad at all.

    • @saimoniq.rtuinamata8761
      @saimoniq.rtuinamata8761 10 місяців тому +2

      Still waiting for my parcel eventhouh nothing is in the postal but they kept on saying the item has arrived. Total fake bruuuhhhh.

    • @humblehotpockets1460
      @humblehotpockets1460 9 місяців тому

      is the seller in china or US
      @@LowenKoniig

    • @user-sm8wo3dj5z
      @user-sm8wo3dj5z 4 місяці тому +1

      the worst is you cant send a message to the seller asking details about anything and when they send the wrong stuff youre screwed, no money back

    • @xXVibrantSnowXx
      @xXVibrantSnowXx Місяць тому +1

      I never had them arrive that late, the longest was like 15 days

  • @aletheia3
    @aletheia3 Рік тому +6

    THe hustle with AliExpress is that most products seem good upfront, but in a couple months deteriorate quite rapidly. By then, it might even be too late to submit a review. I really get tired of people saying, "Looks great, but I haven't tried it yet." Useful idiots say things like that.

  • @Rodd10deep
    @Rodd10deep Рік тому +5

    I'm so tired of being robbed

  • @liligibson8457
    @liligibson8457 Рік тому +2

    I don't use aliexpress any more, why? 1) slow shipping, it took 1-2 months to get what you bought 2) I have received fake seeds and bad quality products, there is no customer service that allows you to return the stuff you bought, no communication with seller. 3) There is medicine I ordered from them last Oct ,2022 and I haven't received it yet , now it is July 1st 2023. I tried to complain to their customer service, but no feedback. Too bad!

    • @TheTruthSeeker756
      @TheTruthSeeker756 4 місяці тому

      Medicine? You’d have to be crazy ordering medicine from China

  • @informedchoice2249
    @informedchoice2249 Рік тому

    Thanks dude, good video. Appreciated.

  • @AlexSage
    @AlexSage 5 місяців тому +2

    I was shopping confidently like I did on amazon & walmart, and now having problems with items I received. about 80% of merchandise received is junk... I spent about $1000 on there... have to shop slow there, can't shop fast.

  • @michaeldemers2716
    @michaeldemers2716 2 місяці тому

    I have only had a problem with them once or twice in many years. They just keep getting better. I use them constantly. I just picked up two Samsung Galaxy S20 5G Mini PC's with metal cases, fans and large heat sinks. I love the things and I could even get a chip from Mint Mobile for them and take them wherever and have internet. Pretty cool.

  • @omoighejustice594
    @omoighejustice594 Рік тому +1

    I bought alot of stuff including a battery on March 8 I received everything the same month except the battery.
    The whole time I wasn't able to track the battery then I contacted the seller he gave me a whole different tracking number different from the one on alixpress and a different websites since that day(march 27) till this moment it's only being showing the same thing (arrived at facility) I've reported and complained several time I got frustrated.
    The seller told me I won't be able to tell it's gotten to my post office and I won't receive any email or call I just have to go to the post office to make inquiry.
    Long story short it's been almost 2 months I just left the post office 30 ago still nothing.
    I guess I got scammed

  • @ventassarasotasalessarasot8397

    Great video! Thanks

  • @transmitterguy478
    @transmitterguy478 2 місяці тому

    I live in PA USA, and I have been buying from Ali for years and have never had a problem that wasn't fixed. I get packages from them every week. My shipping time varies from 2 weeks to 4 weeks unless it is shipped from the USA.

  • @colinwilson8928
    @colinwilson8928 Рік тому +3

    Until you order something and tracking say s you've received it when you havnt , then they leave you high and dry without the goods .

  • @heavychic100
    @heavychic100 2 місяці тому

    Hi thanks for the video. I bought something from AE since January, and the seller just marked it as shipped but it never shipped cos it almost 8 weeks and I haven’t received it. I can’t cancel it either since it’s marked shipped. The chat robot is not helping. What do I do?

  • @PurePerspicacity
    @PurePerspicacity Місяць тому

    Ordered hundreds of items on ali express and have always had good luck. Refunds are swift, sellers are business men not thieves.

  • @oppenheimjm
    @oppenheimjm 2 місяці тому

    Very good video. I’ve bought a few times from Aliexpress successfully and was glad to see I wasn’t making a mistake. Very well explained.

  • @mountanarivera4450
    @mountanarivera4450 Рік тому +2

    How you can buy from AlieXpress if they can't allow you to Register with the Following Stupid Error: try to slide to verify
    However, Buying from AlieXpress is not safe no matter what people are saying 🖐🖐🖐🖐🖐🖐🖐🖐🖐🖐🖐🖐🖐🖐🖐🖐🖐

  • @botondblasko7796
    @botondblasko7796 5 місяців тому

    Hi there i ordered a fishing rod and a reel from ali. the estimated arrival was dec.7 and it didn't arrived, what should i do? Please reaspond!🙏

  • @Soundbrigade
    @Soundbrigade 2 місяці тому

    Been shopping a lot, but again, it’s about using your gut feelings. Even when buying simple stuff, I seldom goes for the lowest bid, but try lo pick something in between and has at least “on paper”, some thumbs up.
    Only been ripped off once and for a cheap product that was of great importance though. The seller sent me the absolute wrong item even though I had checked and confirmed beforehand what I wanted. Wrote a sour comment that was deleted by the seller and it was too late to file a complaint and not much money.
    I also had ordered some expensive goods that never arrived and got the message “on its way”, until it was obvious it wasn’t. AliX customer service was very helpful and I got my money back, even though the seller had refused to take any actions.
    Anyhow, this video is very helpful, especially for those doing their first purchases from Chian (a China made electronic component had the text “Made In Chian” - that sounds very reassuring …. 😊).

  • @nalathekitten3594
    @nalathekitten3594 10 місяців тому +1

    Found it very helpful
    i’m making my first purchase today
    thank-you

  • @reneemurren8848
    @reneemurren8848 7 місяців тому +1

    I haven't received one item I ordered on Ali Express. It says delivered but I haven't received anything and it is very difficult to do a dispute.

  • @happynana70
    @happynana70 4 місяці тому

    I've just used aliexpress for the first time buying a lego set, problem I have is when I checked tracking it says arrived in uk, I was happy thinking great I should have it soon, few days later I checked tracking again and it says its been sent to the Netherlands, been trying to contact someone on aliexpress but not having much luck, I've contacted seller but no reply as yet, I don't think I will be using aliexpress again unless this can get sorted out

  • @mingueyox
    @mingueyox 5 місяців тому

    Took the plunge and placed my first AliExpress order. Items arrived quite quickly (around 15 days). I have a problem with one item so far. I am trying to understand the procedure as the help and current interface do not match at all.
    When opening a dispute and asking for reimbursement, the system suggests a lower amount. About 3/4 of the paid value. Why is that so?

  • @demonslayer4951
    @demonslayer4951 Рік тому +1

    I bought many items there but I got only 1 defective I mean different product. I ordered a lot of phone cases there s22 ultra case and 1 of the seller gave me s21 ultra case. From the 14 cases I bought only 1 is wrong the wrong item tho is in good condition. Also the items I received are well pack and no damage. I didn't get the buy protection. The expensive items I bought there is worth $40 a limitted edition Niimbot mini label printer. The limitted orange yellow one.

  • @gopyyanusdev3486
    @gopyyanusdev3486 3 місяці тому +1

    I contact a seller in aliexpress I was about to buy a power supply when I ask how much day will it take to come to my country he say around 10 days or 15 days is he scammed 😢

  • @Christian_P01
    @Christian_P01 2 місяці тому +1

    what i want to know is compared to temu is aliexpress still safe or safer compared to temu?

  • @rebeccaabraham8652
    @rebeccaabraham8652 Місяць тому

    Been buying from Aliexpress for about 3 years - and in that time, there’s only been one time I had to open a dispute - over an 8” android tablet. It was supposed to be a ‘top-end’ tablet but what was shipped barely qualified as a ‘bottom-end’ device that you’d find by the tills at the local supermarket. That was resolved fully within 10 days - and the rest of the products have all been fine - exactly what I ordered - even all the other electronic devices!

  • @processandbeing
    @processandbeing 11 місяців тому +1

    Thanks for this video. I made my first order (making sure to check reviews & seller history, etc) and received a defective product. It arrived 10 days before the latest shipping date so I filed a complaint right away and then waited several days for the dispute to be approved. The product is now on its way back to China and I'll wait for a reimbursement. The only real bummer is the hassle of returning it and the risk that they won't want to pay the shipping (which wound up costing almost double the product's price PLUS shipping).

    • @Durkio99
      @Durkio99 8 місяців тому +1

      Have you got your packages now pls ? I also wants to try this Aliexpress

    • @processandbeing
      @processandbeing 8 місяців тому +1

      @@Durkio99 yeah, I've had several successful purchases. The main thing I've found is that you NEED to check how many of that item the seller has sold. If it's over 1000 then they're reliable to deliver. Then check reviews to see if that whality of what's delivered is any good.
      I've gotten cabinet locks, corner guards for furniture, a Miyoo Mini+... Some other stuff I've forgotten about

    • @processandbeing
      @processandbeing 8 місяців тому

      @@Durkio99 yeah, I've had several successful purchases. The main thing I've found is that you NEED to check how many of that item the seller has sold. If it's over 1000 then they're reliable to deliver. Then check reviews to see if that whality of what's delivered is any good.
      I've gotten cabinet locks, corner guards for furniture, a Miyoo Mini+... Some other stuff I've forgotten about

  • @onlyme972
    @onlyme972 5 місяців тому +1

    Bought many items without problems online tracking is great and refunds easy and quick. 7 or 12 day delivery.

  • @slyfly4829
    @slyfly4829 Місяць тому

    I think what most people are worried about is not getting the product at all that they ordered. Buying anything directly from China is a universal known risk of quality . I bought a hot tub of AliExpress knowing that it had the potential to fail. I got what was in the picture for a very cheap price. Had all the functions as promised. But before any issues occurred. I replaced parts, the pumps, the motherboard n housing. And I resealed everything with silicone. So spent another 500 roughly upgrading it before something head a chance to fail. All in all. You can see where they cut corners with manufacturing. And where they did with parts. But all in all. I'm satisfied

  • @Gerrit-Max
    @Gerrit-Max 2 місяці тому +1

    When it comes to buying things of Chinese website I have set my self ONE rule I stick by, I don't buy anything that plugs in to the mains electric, don't matter what it is.
    Not only from Ali Express but ALL Chinese websites such as Banggood, Wish, Joom and any others.
    My reason is that I don't trust things to be safe enough, some years back a couple had ordered some Christmas lights from China and put them in their Christmas tree and they ended up burning their living room out.
    I am sure that with some research I'd find many more stories like it.

  • @SarisLT
    @SarisLT Рік тому +4

    Please if you respect your time and money do not order from AliExpress it is not worth your nerves and your precious time, now they are not respecting their customers anymore. I am not buying anymore from them. Because it is a filthy business without any concern about our customer rights. I ordered one item from them but they didn't send it to me or send it but not to the right address and now they just ignore me every time I text them or just write to me that the item just already sent and it's my problem and concern that I didn't received this item which completely a lie from their part and not my responsibility apparently they send the item to other neighboring country and by their understanding it is my mistake. So as I understand we don't have any customer
    rights we are just plainly people who have money and are vulnerable and they are just using us, scamming us because it is convenient to do this with us their customers.

  • @garlandcollins5039
    @garlandcollins5039 6 місяців тому +4

    Ali express shipping is unstable and risky..

  • @RR_Collects1234
    @RR_Collects1234 8 місяців тому

    I found a sh figuarts vegito blue for around 20 to 30 dollars I don’t know if I should buy it

  • @mahdimuhson3933
    @mahdimuhson3933 Рік тому

    What the process if I want to start up with you guys .

  • @OneTheAndOnlyOne
    @OneTheAndOnlyOne Рік тому +1

    yeah no.. No full refund or any refund at all.. They always want you to ship it back, and most of the time shipping it back will cost 10 times the original price and some products(especially lithium) aren't even allowed to ship to China. Right now I have a problem with a defective device.. That cost about 70 USD.. I opened a dispute and aliexpress says to return the item for full refund, if I don't the refund is zero USD. I've contacted the local shipping company and the shipping is around 100USD but because the item has a lithium battery in it It is not allowed to ship to China from my country (outside US). So I just lost 70USD. I don't have a credit card, in my country almost nobody has a creditcard. So I paid by bank(In Europe we have iDeal) as I always do. Aliexpress is a "company" that backups the shops 100% and they don't care about costumers at all. They allow scammers and liars, even if you proof they scammed you Aliexpress doesn't care and will always end the dispute in favour of the seller. I'm not a "newbee" on Aliexpress, I've been ordering for more than 5 years and have bought for 10,000s of dollars from Aliexpress. The bad reputation is legit, they are bad...

  • @GabrielSiqueira-pw2dk
    @GabrielSiqueira-pw2dk 10 місяців тому +1

    i bought something on AE and in less then 10 minutes it said that my item was delivered i couldn’t refund or anything my like 10 minutes? how

  • @aif1502
    @aif1502 Рік тому

    I've been shopping from this website for a few years. on a rare basis receive a product that was not well made, like clothes not well sewed or cheap jewelry missing a piece. most of the stuff I found are average to great quality and cost about 1/3 of what I could found locally. save lots of money budget wise and able to afford some entertainment and guilt-free shopping for fun and hobby. items that are not met the quality standard are like below $1 or at below $5 range. in which case I kinda placing the order anticipating it may not be exactly as expected. never had an order not arrived on time or remotely different from what's described in the advertisement. just defect product in worse case scenario. haven't encounter an identity theft.

  • @jsenear
    @jsenear Місяць тому

    I have been using AliExpress for two years and have never received a bad item. Probably because I do most of what this gentleman is suggesting. My average delivery is two weeks and the packaging is adequate for the method of shipping.

  • @boostv8chevy457
    @boostv8chevy457 Рік тому +2

    hi, so you have a video wich explain wich way to sent money to china?

  • @bobmulen1
    @bobmulen1 10 місяців тому +3

    Customer care service on aliexpress is so horrible

  •  2 місяці тому

    THANKS FOR SHARE!
    let me ask to you...
    When Dispute situation, ¿may AliExpress Judges to get inside to 'CONTACT TO SELLER MESSAGE HISTORY' to check how deal was build? I mean, what buyer ask, what seller promisses? so no need to take screen capture/recorded as evidence?
    Thanks to you!

  • @killaskrilla5320
    @killaskrilla5320 24 дні тому

    Good informative video. Salute

  • @1mantiss1
    @1mantiss1 9 місяців тому +3

    Funny thing about ae is that when ur product doesn't arrive they ask for proof for the refund, like what proof am i going to give u if the products not there lmao

  • @haydnpreston6816
    @haydnpreston6816 Рік тому +7

    Can you not report sellers to ali or anything like that to get their shop removed? These people that are scamming you, thats illegal can we do anything?

  • @donnadecicco
    @donnadecicco Рік тому +11

    Things are not what you say, most of the time i get ripped off, either things do not work, sent the wrong size or ruined, i rarely buy from them, do not trust them, their customer service is non existent

    • @Stomping-On-Roses
      @Stomping-On-Roses 7 місяців тому +1

      Yeah this guy is bs’ing.. customer service and buyer protection is so bad. Got scammed and aliexpress does not care. And all of their staff are not syncronized with cases. I really dont recommend aliexpress

  • @kellyhowful
    @kellyhowful 10 місяців тому

    I have been buying from Aliexpress for a while, with no issues until March 2023. I ordered, and I still have not received my items, and it is now July 2023. The items were shipped and arrived in my town, but then my items were sent from the post office to a third party here on my town, and it's just sitting there. I tried calling the third party multiple times with no answer. I have not ordered from them again because I don't want my items shipped to a third party again. I would have rather picked up my items from the post office myself. It's rediculous!

  • @mikedtubey
    @mikedtubey 4 місяці тому

    Excellent Video My Friend!!!

  • @delmarr612mckoy-zy3en
    @delmarr612mckoy-zy3en Місяць тому

    I have a question, I asked for and received to refunds from AliExpress and these were almost back to back. Both items were physically damaged I now received another order where the color of the battery Bank box is the wrong color should I just accept that mistake and go on or should I still request a refund . I don't want to abuse the refund process. I don't want to be locked out of Aliexpress What are your thoughts?

  • @xJanay
    @xJanay 3 місяці тому

    This video was helpful😊

  • @Mike40M
    @Mike40M Місяць тому

    I usually buy from Aliexpress every other month. Tools and electronics. Around $20 per order. No problems yet. Delivery and quality as expected. Some items impossible to find at other places. Worth noting that the same product can be offered from different vendors. With different price, different shipping costs and delivery time.

  • @teovukelic5046
    @teovukelic5046 8 місяців тому

    When i try to buy something from aliexpress i always get : order closed due to security reasons. Anyone had this problem and managed to find a workaround?

  • @instructoruldemeditatie2367
    @instructoruldemeditatie2367 2 місяці тому

    You buy a product without tracking and yet you see that it arrived in your country, then it arrived in your city, then back to the capital, then back to your city...Fake tracking or maybe many parcels with the same number, the best method of scam. If you complain, they will close it on the grounds that the product has already arrived in your country and the problem is with you in your country.

  • @lizm8782
    @lizm8782 Рік тому +2

    Awesome video! I have bought from aliexpress before the company upgraded. I had a good experience with their business even back then. Mad respect for your culture. You are one of the most unified, peaceable, honorable and lethal blood lines. I love working with your culture. One of the hardest working people in the world. I can't wait for God to bring you forward ❤️

    • @shawnpan9248
      @shawnpan9248 Рік тому

      I am a freight forwarder from China, my name is Shawn, and I have been specialized in freight forwarding for more than 10 years,any questions about import and shipping you can ask me😃

  • @Jake-ef6wx
    @Jake-ef6wx 12 днів тому

    Please help. I’ve just bought a t shirt for £1.89. It was free shipping and I wasn’t too bothered if it doesn’t arrive as I have spent so little. My only worry is that is there any hidden costs? They had two 5 star ratings, mentioned free shipping and many other positive signs. Please let me know if once I’ve paid, will any more money be taken out of my account or asked for from me?

  • @MitsakosMavr
    @MitsakosMavr Рік тому

    Thanks for the video, it is safe to order electric scooter like Segway?

    • @TheTruthSeeker756
      @TheTruthSeeker756 4 місяці тому

      Anything electric I would say is fire hazard. Not UL listed

  • @danielvest9602
    @danielvest9602 4 місяці тому +1

    As far as electronics being safe from them, I've seen several incidents of bad charging design leading to battery explosions and fire safety risks.

  • @Gorkilein
    @Gorkilein Місяць тому +1

    Yeah you get great buyer protection EXACTLY UNTIL the day you have a legit complaint and get permanently banned for complaints because you got too many defective stuff in a small amount of time.
    Then you can't even reach the customer support anymore to figure things out!
    Basically without prior notice suddenly your buyer protection is taken away you lost your money, can't contact support, your account is blocked and that's it with your until that day positive experience.
    And it doesn't matter how many thousands you bought the last months!
    So you can complain but if you do you will sooner or later be blocked completely and lost your money!

  • @cancel_Christmas
    @cancel_Christmas 11 місяців тому

    Very informative

  • @coolsam5169
    @coolsam5169 Рік тому +4

    Can please make a video how to handle those scammers are online? My friend has a online store and he is handling these scammers all the time with no successful solutions.

    • @210carnage7
      @210carnage7 Рік тому +2

      Oh look a scammer is trying to help you 🤣