Buyers beware; shockingly poor customer service and extremely petty return policies!! I bought the Gold Brew Metric for my wife. Watch was delivered in about 1 week. Wife did not like the watch so we decided to return it. The return policy state that you can return only if it’s within 7 days; which compared to other brands is pretty darn short. Plus they require that the clear plastic film on the face and back of the watch should not have been removed. On top of that you have to pay yourself for return shipment. Adding insult to injury Brew charges you $25 for “processing” returns!!! - WHAT?? Anyhow; we shipped the watch back and there was no one at their office to receive the return. Now my watch is sitting in the Fedex location but the Brew customer services people refuse to go pick up the watch. So at this point I am just waiting in limbo with no idea what to do next. All of this feels a bit scammy / predatory and I regret buying a watch from Brew!!
@@brewwatchco it's absolutely gorgeous. The weight, the sparkling of the dial, it's a master class in design. Out of curiosity - do you plan on making leather or other bands for the metric or do you recommend any third party that fits w/ the design language. Keep up the fantastic work!
Man I wrestled over the og retro for a long time being a coffee lover. But in the end I just didn’t love it. But this! Saw it and ordered it in an hour. Can’t wait! Question, how durable is the gold pod coating?
I was thinking about getting a gold 35mm PRX, and then this beauty comes out.
Each have their own special character but I personally have a bias on which one I’d choose.
@@brewwatchco Oh yea, after I saw this my decision was made
Buyers beware; shockingly poor customer service and extremely petty return policies!!
I bought the Gold Brew Metric for my wife. Watch was delivered in about 1 week. Wife did not like the watch so we decided to return it. The return policy state that you can return only if it’s within 7 days; which compared to other brands is pretty darn short. Plus they require that the clear plastic film on the face and back of the watch should not have been removed. On top of that you have to pay yourself for return shipment. Adding insult to injury Brew charges you $25 for “processing” returns!!! - WHAT??
Anyhow; we shipped the watch back and there was no one at their office to receive the return. Now my watch is sitting in the Fedex location but the Brew customer services people refuse to go pick up the watch. So at this point I am just waiting in limbo with no idea what to do next.
All of this feels a bit scammy / predatory and I regret buying a watch from Brew!!
Just ordered. Super excited to see this gem on my wrist! Great work Brew Watch! Y'all are making absolute art.
Thank you for your incredible appreciation & support!
@@brewwatchco it's absolutely gorgeous. The weight, the sparkling of the dial, it's a master class in design. Out of curiosity - do you plan on making leather or other bands for the metric or do you recommend any third party that fits w/ the design language. Keep up the fantastic work!
Gonna be my first ever gold color watch , hope it turns out to be everything I expect , fingers crossed 🤞🏽
I hope that you enjoy it when it arrives too, Erons!
Man I wrestled over the og retro for a long time being a coffee lover. But in the end I just didn’t love it. But this! Saw it and ordered it in an hour. Can’t wait!
Question, how durable is the gold pod coating?
Love brew. Love the look of this watch. I have same question. Will gold plating stand up to wear and tear over time?
What about the color, does it fade over time?
I ordered one as well and it’s shipped already! Well done Brew!
Thank you very much, Paul! I hope that you enjoy it when it arrives.
Can’t wait for mine to show up!
Thank you - excited to prepare your watch shortly!
@@brewwatchco I’m guessing you couldn’t find a date wheel that was black with gold numerals? I will miss a date complication.
it looks awesome!What color will be next?
Green dail please
does it come with luminescent hands or on numerical symbols?
I love the original. I’m totally buying this one
Its a beauty. Just not sure if I want a gold watch that stands out that much
First time ordered a watch without seeing it on UA-cam.