I like the thinking here. One of the most valuable, life changing sayings that I learned years ago... " To get the right answers, You have to ask the right questions." This is why I perked up when I heard you speak about going a little beyond your comfort zone to ask just one more question. Questions lead to answers. Which lead to more questions and answers. "Wha-la.... Communication"
Another great video Bill! I pick up little nuggets every time I listen. Besides industry and revenue, are there other qualifying questions you ask in advance of the initial consult?
Glad you enjoyed it! I typically also like to ask about the specific help they're looking for, number of employees, and how they're currently handling their bookkeeping.
1. Do you go over insuring your business or working as an LLC? 2. How do I handle my own self-employment end-of-year tax filing? 3. How and when did you become a CPA? 4. Does having that education make someone better at being a bookkeeper?
Hi Bill! You mention to keep asking questions to get more and more familiar with cash flow etc. What are next steps once you hear more and more about their business and the problems they’ve been having and you have a much clearer understanding of what they’re looking for and what they need? I guess I’m asking what a good segue may be? Going into details about a plan you may have for them?
Bill, I could see a lot of small business owners mention hiring and retention of staff as their real problem. Where does the line of questioning typically go after that and how can a bookkeeper help?
While that might be one of the challenges they're facing, it typically wouldn't be the real problem. In other words, even if their staffing issues resolve, chances are they still wouldn't be making as much profit as they'd like.
I love these role play videos, thanks! I’d love to hear more discussion about fees being loosely tied to revenue. How do you determine what’s reasonable?
Glad you enjoy them! For straight bookkeeping, fees generally range between $300 and $3000 per month. So if I'm not value pricing, during the course of the conversation and based on the information I'm getting, I'll drop the prospect into a small ($300-$1000), medium ($1000-$2000), or large ($2000-$3000) bucket and provide that range. Of course, I'll zero in on the exact fee once I've taken a look at their books.
Hi Bill. As always, thank you for these videos. Question: What would you say to this business owner if they may potentially lose their business due to cash flow? How is the bookkeeper going to help avoid this?
The bookkeeper can identify cost savings as well as forecast cash inflows and outflows to identify potential shortfalls. There is oftentimes flexibility in the timing of those inflows and outflows that can give the business the cushion it needs.
In a situation like this where you have a husband wife with separate business, would you want to separate the businesses to their own QB accounts and separate business banking accounts, or can both businesses be run through one QB account?
By conducting our consultations in a way that shows how working with us can move the needle in their business to the tune of tens of thousands (or more) dollars. Bargain basement bookkeepers don't do that and so they're looked at as commodities. If you can show prospects that you take a proactive approach to helping them grow their businesses instead of just putting numbers in boxes, they'll be willing to pay a premium for that growth.
This real world experience is great training! Thank you!
Glad you enjoyed it!
I like the thinking here.
One of the most valuable, life changing sayings that I learned years ago...
" To get the right answers,
You have to ask the right questions."
This is why I perked up when I heard you speak about going a little beyond your comfort zone to ask just one more question.
Questions lead to answers. Which lead to more questions and answers.
"Wha-la.... Communication"
Indeed! Glad you enjoyed the video!
I am impressed once again with your methods of teaching us how to get clients. This video is very insightful. Thanks again!
Thanks Madie!
This is a very informative. Thank you and I hope you have more like these.
Glad you enjoyed it! Will definitely be doing more of them.
This is very clear! You got a new subscriber here
Welcome! Glad you enjoyed it!
Another great video Bill! I pick up little nuggets every time I listen. Besides industry and revenue, are there other qualifying questions you ask in advance of the initial consult?
Glad you enjoyed it! I typically also like to ask about the specific help they're looking for, number of employees, and how they're currently handling their bookkeeping.
Thank you! This was very helpful and well done. Do you suggest asking if they’ve talked to other bookkeepers?
Glad you enjoyed it! I don't bring up other bookkeepers...I act like I'm the only bookkeeper in the world unless they mention having spoken to others!
@@BoomingBookkeepingBusiness love it. Thank you.
1. Do you go over insuring your business or working as an LLC?
2. How do I handle my own self-employment end-of-year tax filing?
3. How and when did you become a CPA?
4. Does having that education make someone better at being a bookkeeper?
I cover all these (as well as teach bookkeeping and marketing) in my 5-Day Keyboard Rich Challenge. You can check it out at: keyboardrichchallenge.com
Hi Bill! You mention to keep asking questions to get more and more familiar with cash flow etc. What are next steps once you hear more and more about their business and the problems they’ve been having and you have a much clearer understanding of what they’re looking for and what they need? I guess I’m asking what a good segue may be? Going into details about a plan you may have for them?
Exactly...move into how you can help solve the problems that you've uncovered earlier in the call.
Bill, I could see a lot of small business owners mention hiring and retention of staff as their real problem. Where does the line of questioning typically go after that and how can a bookkeeper help?
While that might be one of the challenges they're facing, it typically wouldn't be the real problem. In other words, even if their staffing issues resolve, chances are they still wouldn't be making as much profit as they'd like.
I love these role play videos, thanks! I’d love to hear more discussion about fees being loosely tied to revenue. How do you determine what’s reasonable?
Glad you enjoy them! For straight bookkeeping, fees generally range between $300 and $3000 per month. So if I'm not value pricing, during the course of the conversation and based on the information I'm getting, I'll drop the prospect into a small ($300-$1000), medium ($1000-$2000), or large ($2000-$3000) bucket and provide that range. Of course, I'll zero in on the exact fee once I've taken a look at their books.
Hi Bill,
Hope all is well. If you're on the east coast, how can someone see you live on Tuesdays? Please advise. Thx.
We're taking a break from the livestreams for a while. Will let you know when we're back!
Hi Bill. As always, thank you for these videos. Question: What would you say to this business owner if they may potentially lose their business due to cash flow? How is the bookkeeper going to help avoid this?
The bookkeeper can identify cost savings as well as forecast cash inflows and outflows to identify potential shortfalls. There is oftentimes flexibility in the timing of those inflows and outflows that can give the business the cushion it needs.
Thank you for the response.
Happy New Year!!! Good bye 2022, not going to miss you at all!
Thank you for sharing, are you also in audea btw? I'd like to listen more of your contents
We may be starting a podcast soon. Until then, you can find our content here on this channel!
Did anyone get the name of the sales book he mentioned? I couldn’t quite understand what he said!
Socratic Selling by Kevin Daley 🙂
@@BoomingBookkeepingBusiness
Thank you!🙂
If a bookkeeper is not providing advisory services, how is discussing a growth plan with a prospective client within the scope of a discovery call?
Great question! Basic bookkeeping and financial statement analysis are enough to put together a solid growth plan for a small business.
Hello Bill - I did not catch the book title you mentioned about selling. What's the title please and who is the author? Thank you in advance 😃
Socratic Selling by Kevin Daley 😀
Thank you Bill, will add this book to my library ⭐
In a situation like this where you have a husband wife with separate business, would you want to separate the businesses to their own QB accounts and separate business banking accounts, or can both businesses be run through one QB account?
If they are separate entities, you'll want to be using separate books and bank accounts to avoid commingling.
Please tell me you have a proposal template…?!
You'll be relieved to know that I do 😁
How can you charge $500-1000 when most services charge around $300 for small businesses ?
By conducting our consultations in a way that shows how working with us can move the needle in their business to the tune of tens of thousands (or more) dollars. Bargain basement bookkeepers don't do that and so they're looked at as commodities. If you can show prospects that you take a proactive approach to helping them grow their businesses instead of just putting numbers in boxes, they'll be willing to pay a premium for that growth.
@@BoomingBookkeepingBusinessThanks
If I can't afford your full training at the moment, can I use your free program to get started in bookkeeping?
@@jacobsolomon427 Feel free to send us an email and we can give you some options...billvf@boomingbookkeeping.com