How to Update Steelseries Arctis Nova Pro on Mac (NEW 2023)

Поділитися
Вставка
  • Опубліковано 9 лют 2025

КОМЕНТАРІ •

  • @CraytonTv
    @CraytonTv  Рік тому +3

    Download the Steelseries GG Software here:
    Steelseries.com/gg

  • @TheLAyiNg
    @TheLAyiNg Рік тому +8

    My man I was madly going crazy how to connect my headset and seeing your video really helped thank you so much !

    • @CraytonTv
      @CraytonTv  Рік тому

      Glad my video was able to help you. You welcome no problem anytime

  • @shikooooo55
    @shikooooo55 8 місяців тому +4

    Thanks man, this really helps. I would only add that, if your steel series had a dongle, then you shall connect both the dongle and the head set with the Mac to get the device detected.

    • @CraytonTv
      @CraytonTv  8 місяців тому

      Awesome 👏🏾 glad it was able to help you out.

  • @jonathanperez357
    @jonathanperez357 11 місяців тому +1

    Thank you for the vid! Desperately needed this!!

    • @CraytonTv
      @CraytonTv  11 місяців тому

      You welcome 🙏🏽 no problem glad it was able to help you, a newer updated one coming out soon

  • @helloiammatt
    @helloiammatt Рік тому +3

    You're the real MVP. Thanks so much for the note about input monitoring.

    • @CraytonTv
      @CraytonTv  Рік тому

      You welcome no problem 😉 anytime glad the video was able to help you

  • @gabrielmendez9998
    @gabrielmendez9998 Місяць тому +1

    THIS VIDEO SAVED MY LIFE.

    • @CraytonTv
      @CraytonTv  Місяць тому

      @@gabrielmendez9998 glad the video was able to help you out and assist you, happy holidays

  • @daSAUCYj1
    @daSAUCYj1 11 місяців тому +2

    Thanks a ton!! My Nova Pro Wireless PS5 editions weren't registering as connected to my Mac M2 Air. I'm assuming it was because I was only plugging in my headset and not the base. After plugging the base in they populated on the screen with no problem.

    • @CraytonTv
      @CraytonTv  11 місяців тому

      Awesome job, make sure you download the Steelseries GG software and do all the updates for better performance

    • @TheFieryVictini
      @TheFieryVictini Місяць тому

      Hi I have the m3 how exactly did you get it to register?

    • @daSAUCYj1
      @daSAUCYj1 Місяць тому

      @@TheFieryVictinibeen a while so I don’t remember exactly, but try plugging the base itself into your computer. If nothing, try plugging in both headset & base into your computer. Pretty sure this is what did it for me.

  • @Yoad1975
    @Yoad1975 3 місяці тому +1

    Bedankt ❤

    • @CraytonTv
      @CraytonTv  3 місяці тому

      @@Yoad1975 glad the video was able to help you,

  • @ElliottSix
    @ElliottSix 10 місяців тому +3

    Thanks, was able to update friends headset from version 13 to 18

    • @CraytonTv
      @CraytonTv  10 місяців тому

      Awesome 👏🏽 glad the video was able to help!

  • @NOFATCHICK1
    @NOFATCHICK1 2 місяці тому +1

    Super helpful thank you fam!

    • @CraytonTv
      @CraytonTv  2 місяці тому

      @@NOFATCHICK1 you welcome 🤗 glad it was able to help you

  • @private_Angus
    @private_Angus 3 місяці тому +2

    Great Video. Any idea why my new Steelseries Arctis Gamebuds dont show up in Engine on my mac?

    • @CraytonTv
      @CraytonTv  3 місяці тому

      @@private_Angus did you connect them, or download they software off Steelseries website?

    • @easymoneycamper
      @easymoneycamper 3 місяці тому +1

      having the same issue!

    • @CraytonTv
      @CraytonTv  3 місяці тому

      @ what issue are you having ?

    • @easymoneycamper
      @easymoneycamper 3 місяці тому +1

      @ the gamebuds don’t show up on the GG app on Mac. Done the input monitoring check.

    • @CraytonTv
      @CraytonTv  3 місяці тому

      @ oh cause they have there own separate app, this is the app for iOS that you do all the EQ settings for:
      apps.apple.com/us/app/steelseries-arctis-companion/id6502297763

  • @ghostriderx9313
    @ghostriderx9313 Рік тому +2

    Thanks for the help I was having trouble figuring out what wires go where thanks

    • @CraytonTv
      @CraytonTv  Рік тому

      You welcome 🙏🏽 no problem anytime

  • @TheFieryVictini
    @TheFieryVictini Місяць тому +1

    I just updated my MacBook and now it’s recognized 🥳🥳🎉🎉

    • @CraytonTv
      @CraytonTv  Місяць тому

      @@TheFieryVictini awesome 👏🏽 job glad it’s working now

    • @EcuaBlackOps212
      @EcuaBlackOps212 Місяць тому +1

      How did you do it?? I'm trying to update it because there is a new preset for Black Ops 6 and I can't see any updates yet. I followed every steps of this video but I don't see any updates yet. I don't know what I did wrong

    • @CraytonTv
      @CraytonTv  Місяць тому

      @ plug the gamedac to the computer open Steelseries gg app the gamedac should show connected - and if its prompts to update there will be a update if not then it’s not there yet, but if you see it on the options that means it’s already installed

    • @EcuaBlackOps212
      @EcuaBlackOps212 Місяць тому +1

      @@CraytonTv it's not updated yet because I don't see the black ops 6 preset and other presets

    • @EcuaBlackOps212
      @EcuaBlackOps212 Місяць тому

      @@CraytonTv and yeah I did plugged in the gamedac but it won't work. I might have to contact steelseries tomorrow

  • @TheFieryVictini
    @TheFieryVictini Місяць тому +1

    Hi so I have the satechi pro slim multiport adapter I’m trying to connect it to my MacBook Air m3 but it’s not registering. Could you help me?

    • @CraytonTv
      @CraytonTv  Місяць тому

      @@TheFieryVictini how many devices you have connected to your MacBook Air M3

    • @TheFieryVictini
      @TheFieryVictini Місяць тому +1

      Just the elgato and the multiport adapter

    • @CraytonTv
      @CraytonTv  Місяць тому

      @ is your multiport adapter a data / charging one or anything? And what is it not doing ? It’s not giving you power when you connect to the MacBook Air 💻 M3

    • @TheFieryVictini
      @TheFieryVictini Місяць тому +1

      It’s one for if I need to put stuff in a sd card have a HDMI connection needed

    • @CraytonTv
      @CraytonTv  Місяць тому

      @ ok did you try to update your computer, or that multiport or restart your computer 💻

  • @viper1x2
    @viper1x2 2 місяці тому +1

    From a Brandon to a Brandon., thank you

    • @CraytonTv
      @CraytonTv  2 місяці тому +1

      @@viper1x2 you welcome 🤗 glad the video was able to assist you

  • @mwalker1354
    @mwalker1354 6 місяців тому +1

    Thanks! You sorted me out... Much appreciated. Mw

    • @CraytonTv
      @CraytonTv  6 місяців тому

      @@mwalker1354 you welcome 🤗 glad I was able to help you out,

  • @asadeocio440
    @asadeocio440 Рік тому +1

    This helps a lot needed this man

  • @kevinhernandez3971
    @kevinhernandez3971 2 місяці тому +1

    Does macbook provide the sonar tab?

    • @CraytonTv
      @CraytonTv  2 місяці тому +1

      @@kevinhernandez3971 nope only PC software, but I’m looking for a good alternative for Mac when I find one decent I’ll do a video on it I may try Elgato wave software they could have something but not too sure yet.

    • @kevinhernandez3971
      @kevinhernandez3971 2 місяці тому +1

      ⁠@@CraytonTvthat sounds good thank you very much! i realized that PC softwares have access to sonar and adjusting microphone settings and that really caught my interest. i am looking forward to buying either a SteelSeries Arctis Nova 7 or a Razer Kaira Pro for my PS5, but it’s a tough decision

    • @CraytonTv
      @CraytonTv  2 місяці тому +1

      @ both good headsets I would say whatever is comfortable with your budget or test them both out then take one back

    • @kevinhernandez3971
      @kevinhernandez3971 2 місяці тому +1

      @@CraytonTv both are on sale so it’s hard for me to choose one over the other. however, i’ve read that both have great audio, with the razer having the haptic feedback advantage. the steelseries has the battery advantage as well and i prefer its mic performance. do you know if razor has an app similar to SteelSeries GG that would allow me to improve the mic quality for my playstation?

    • @CraytonTv
      @CraytonTv  2 місяці тому

      @ yes they could I just never tried none of the razers headsets yet

  • @Thevenomx97
    @Thevenomx97 29 днів тому +1

    how can i configure my audio settings?

    • @CraytonTv
      @CraytonTv  29 днів тому +1

      @@Thevenomx97 plug the gamedac to the computer download Steelseries gg software ok engine and update it, then you can do all that

    • @Thevenomx97
      @Thevenomx97 29 днів тому +1

      @CraytonTv i did all that but i bought it today but i see not the update he says that my equalizer is disabled when sonar is active i dont know how get that away

    • @Thevenomx97
      @Thevenomx97 29 днів тому +1

      @@CraytonTv i have it haha sometimes i am blind

    • @CraytonTv
      @CraytonTv  29 днів тому

      @ naw your good, and you can create custom ones in there or use the presets on console

    • @Thevenomx97
      @Thevenomx97 29 днів тому +1

      i did some settings but do i have to configure to sonar?

  • @Nore613
    @Nore613 Рік тому +1

    Does the first GEN arctic pro wireless headset have the update as well?

    • @CraytonTv
      @CraytonTv  Рік тому

      Yeah it should as long as you connect it to your computer then update the game dac

  • @alexl3829
    @alexl3829 Рік тому +1

    thank you! i tried like 5 other videos and none of them helped until urs

    • @CraytonTv
      @CraytonTv  Рік тому

      You welcome 🙏🏽 glad my video was able to help you out

  • @Razz-kt9rg
    @Razz-kt9rg Місяць тому +1

    Downloaded the app, make sure everything was on in settings, and it still didn't work. Does the program not work on macOS sequoia 15.2?

    • @CraytonTv
      @CraytonTv  Місяць тому

      @@Razz-kt9rg it works cause I have it, and works just fine, did you restart your computer ?

  • @IwinMahWay
    @IwinMahWay Рік тому +1

    Yo , does apex pro and rival 600 work aliright on apple silicon ? I have heard multiple people with problems and I'm scared to buy these products.

    • @CraytonTv
      @CraytonTv  Рік тому

      They are compatible with Windows & Mac computer just keep in mind Steelseries limits some software abilities for Mac, hopefully something changes in the future & mac is able to get more features become supportive, but all depends on the developer

    • @IwinMahWay
      @IwinMahWay Рік тому +1

      @@CraytonTv damn, thanks for the quick reply. Subbed 👍

    • @CraytonTv
      @CraytonTv  Рік тому

      @@IwinMahWay you welcome no problem anytime! Cause on Mac computer Steelseries software works such as GG and others work just not all the good ones on PC but you are still able to update & make some changes to get the best performance that a Mac will allow too do

  • @mikemontsc
    @mikemontsc 10 місяців тому +1

    Thanks so much. This really helped me out.

    • @CraytonTv
      @CraytonTv  10 місяців тому

      You welcome 🙏🏽 no problem anytime

  • @Bro_Barnes
    @Bro_Barnes 6 місяців тому +1

    Thanks for this.
    Im having trouble connecting to engine (arctis 4p - no game dac) Headphones and mic always connect, so they are useable. Somehow I was able to get engine to connect a while back... I believe by plugging in the power cable from headphones to computer. But now, for some reason engine is showing the 4p in the menu, but says "disconnected" and I cant seem to reconnect... even when plugged directly from headphone power to mac.
    Have you run into this issue? Any ideas on how to connect? Would connecting the wireless dongle direct to the usb c port in the back make a difference? (not sure if I can do that, dongle is wide and I have a number of cables in order to run 3 monitors)
    Goal is just to be able to set EQ.
    I know its a different model, but would appreciate any advice if possible. Thanks

    • @CraytonTv
      @CraytonTv  6 місяців тому +1

      @@Bro_Barnes I haven’t had any type of issues with that, I would say try giving the headset a update too see if that fixes it, then if you are trying to stream off a Mac make sure your Mac settings sound is set to the correct input so the audio can pick up

    • @Bro_Barnes
      @Bro_Barnes 6 місяців тому +1

      @@CraytonTv Thanks. Settings are gtg. not trying to stream, just get to EQ settings in engine. wondering if it has to do with which usb port im plugging into ...

    • @CraytonTv
      @CraytonTv  6 місяців тому +1

      @@Bro_Barnes that could be a possibility, make sure the usb port you are plugging it too is the correct one and test everything again.

  • @ontologos5768
    @ontologos5768 5 місяців тому +1

    Thank you!

    • @CraytonTv
      @CraytonTv  5 місяців тому

      @@ontologos5768 you welcome glad the video was able to help you out

  • @shawnmatthews7657
    @shawnmatthews7657 8 місяців тому +1

    Do I need the game deck in order to connect my headset to the MacBook? Also what about the Bluetooth option? That doesn’t work for me either

    • @CraytonTv
      @CraytonTv  8 місяців тому +1

      You can connect your headset to the MacBook via 3.5mm headphone jack port.

    • @shawnmatthews7657
      @shawnmatthews7657 8 місяців тому +1

      @@CraytonTv what about BT?

    • @CraytonTv
      @CraytonTv  8 місяців тому +1

      @@shawnmatthews7657 you can try! I never tried the Bluetooth option on the headset but if it connects you should be able to hear the audio just keep in mind there will be a small delay

    • @shawnmatthews7657
      @shawnmatthews7657 8 місяців тому +1

      @@CraytonTv thanks appreciate that

    • @CraytonTv
      @CraytonTv  8 місяців тому +1

      @@shawnmatthews7657 yup no problem! And actually now I’m going to try the Bluetooth option on the headset now

  • @Vincent-wk3zl
    @Vincent-wk3zl 18 днів тому +1

    What about Sonar? I’m probably missing a step but I can’t even download it!?

    • @CraytonTv
      @CraytonTv  18 днів тому +1

      @@Vincent-wk3zl Sonar only for PC not available for Mac right now! Maybe in the future on Apple M-chips or higher but who knows but right now only available for PC

    • @Vincent-wk3zl
      @Vincent-wk3zl 18 днів тому +1

      Thanks for replying bro. You’re right, I just checked Reddit too and other people are saying the same thing. That really sucks I might even return my headphones lol

    • @CraytonTv
      @CraytonTv  18 днів тому

      @ lmao the headset still great and you can still use the presets but you can also use Elgato mixer they have one that works for Mac it’s called Elgato Wave but you do need the mic 1st to access the software

  • @kiddosripolles2545
    @kiddosripolles2545 6 місяців тому +1

    I have an Arctis Nova 7p on an imac, i have connected the dongle and the charging cable successfully however the headset is still not showing up on the gg software

    • @CraytonTv
      @CraytonTv  6 місяців тому

      @@kiddosripolles2545 when you connect it to the computer do you got the latest version of the Steelseries gg app, then when you connect to the computer you should use the gamedac

    • @kiddosripolles2545
      @kiddosripolles2545 6 місяців тому +1

      @@CraytonTv I uninstalled it and reinstalled it and it works now, thanks!

    • @CraytonTv
      @CraytonTv  6 місяців тому

      @@kiddosripolles2545 you welcome no problem anytime

  • @Fleebees24
    @Fleebees24 Рік тому +1

    Worked for me. Thank you!

    • @CraytonTv
      @CraytonTv  Рік тому

      You welcome 🙏🏽 no problem anytime

  • @jeroentoebak5585
    @jeroentoebak5585 Рік тому +1

    Hi, nice video but I can't find "Engine" for Mac download on the steelseries site, only windows download, can you help me for a copy of " engine" for Mac?

    • @CraytonTv
      @CraytonTv  Рік тому

      Sure can, go to SteelSeries website, then select the tab for software and want to to go to GG and then hit download

    • @jeroentoebak5585
      @jeroentoebak5585 Рік тому +1

      Thx for you answer, I can download the GG software, but the Engine soft is not available for Mac download@@CraytonTv

    • @CraytonTv
      @CraytonTv  Рік тому

      @@jeroentoebak5585 yes it’s available cause the GG software is the engine software, just gotta connect your gameDac to the Mac computer, and make a account for SteelSeries

    • @jeroentoebak5585
      @jeroentoebak5585 Рік тому +1

      My bad, the GG software is enough to get connected, it works! thx for your video. Im still wandering how I get 7.1 sound on my headset on the PS5. Do you know how? Ive got the Arctis nova one 7 wireless headset.

    • @CraytonTv
      @CraytonTv  Рік тому

      @@jeroentoebak5585 did it ask to update your headset after headset you should be able to configure it in the software or on the dac itself or the PlayStation settings

  • @ashenjoseph4114
    @ashenjoseph4114 Рік тому +1

    Hi does this work with M2 MacBooks?

    • @CraytonTv
      @CraytonTv  Рік тому +1

      Yes just download Steelseries gg software from they website

    • @ashenjoseph4114
      @ashenjoseph4114 Рік тому +1

      @@CraytonTv thanks for your response mate!

    • @CraytonTv
      @CraytonTv  Рік тому

      @@ashenjoseph4114 you welcome no problem anytime 🫡

  • @romainmaletphotographie
    @romainmaletphotographie Рік тому +1

    Hi 😊 would like to know if thé surround option for Gaming is compatible for Mac please ? Because on logitech x pro for exemple is not compatible for surround

    • @CraytonTv
      @CraytonTv  Рік тому

      The headset has tons of features and you are able to customize them the way you want. Just gotta have the Steelseries GG software downloaded on Mac. Then sync the settings to the headset then whatever console you play you can active some other features

  • @p.a.618
    @p.a.618 Рік тому +1

    My Arctic Nova Pro Xbox Wirless came with the Gen1 gamedac (no earphone jack on the side). I plugged it into my Mac but can’t seem to detect the headphones, any ideas?

    • @CraytonTv
      @CraytonTv  Рік тому

      When connected to your Mac go to system service then sound and make sure the output is good

  • @KJ3-Channel
    @KJ3-Channel Рік тому +1

    Thank helps alot

    • @CraytonTv
      @CraytonTv  Рік тому

      You welcome 🙏🏽 no problem anytime.

  • @caesaraugustus4563
    @caesaraugustus4563 Рік тому +1

    Hey my name is Nuno, can u pls aswer me a question pls? in transparency at lvl 10 with the nova do u also hear like white noise ¿?

    • @CraytonTv
      @CraytonTv  Рік тому

      Hello! And no I don’t hear no white noise with the Nova Pro.

    • @caesaraugustus4563
      @caesaraugustus4563 Рік тому

      @@CraytonTv Not in the transparency mode?

    • @CraytonTv
      @CraytonTv  Рік тому

      @@caesaraugustus4563 then in what mode? Cause I never heard no white noise from neither of the headset! Have you updated the headset and gameDac to his latest software.

    • @caesaraugustus4563
      @caesaraugustus4563 Рік тому +1

      @@CraytonTv yea i did, im new on pcs so i dont know if its normal, its just these "transparency mode" when is at lvl 10 in a place with no noise i hear a noise like of the mikes outside, i dont rlly know if that is normal, when I put like lvl 5 it goes good, its like the mike are very sensitive. Idk man i have warranty, i love the headset, but its only this problem, and idk if is that normal xd

    • @CraytonTv
      @CraytonTv  Рік тому

      @@caesaraugustus4563 umm let me double check a feature and see what’s up! Cause you shouldn’t have that issue especially since you got PC you got way more features then Mac

  • @Boba_Fatt
    @Boba_Fatt Рік тому +1

    Thanks for the video. My wife bought me the arctis nova pro wireless for my series x, and so far, so good. The only issue i have is i can't download sonar on my MacBook. Is it a pc only thing?

    • @CraytonTv
      @CraytonTv  Рік тому +1

      Yes only a pc thing but download SteelSeries gg software and you can connect the headset gameDac and then update it, and you will get sonar presets on the headset where you can sync to the headset or use off the gameDac and select. And thanks appreciate it

    • @Boba_Fatt
      @Boba_Fatt Рік тому +1

      @CraytonTv I was frustrated and ready to take these back. Then, late at night, I came across your video. The next morning, I followed your instructions and was so relieved because we use MacBooks for work and game on Xbox. One quick question: can I use a pc to install Sonar on the dack and then use it for gaming on my Xbox? Sorry man, I'm not great with technology.

    • @CraytonTv
      @CraytonTv  Рік тому

      @@Boba_Fatt yes you can, you just sync it back to the game gamedac to then it will be saved on Mac you just get Steelseries GG software for the engine and you can do some basic functions and customization, or use the Sonar Presets after the update

    • @Boba_Fatt
      @Boba_Fatt Рік тому +1

      @@CraytonTv right on. Appreciate the help. The sound with just the eq presets is amazing. Thanks again, homie.

    • @CraytonTv
      @CraytonTv  Рік тому +1

      @@Boba_Fatt yup no problem anytime you got a question just feel free to reach out always glad to help. Happy Holidays 🫡

  • @Brajzah
    @Brajzah 8 місяців тому +1

    I’m hoping this works. Looking to use Sonar on my MacBook Air, fingers crossed.

    • @CraytonTv
      @CraytonTv  8 місяців тому +1

      Sonar don’t work on MacBook only PC only thing that work on MacBook is Steelseries GG software

    • @Brajzah
      @Brajzah 8 місяців тому +1

      Right on. Yeah I hooked it up to my PS5 and was getting little mini drops, sounded like a record player “pops” when it happened, if that makes sense. Returning them. Thanks for the video though!

    • @CraytonTv
      @CraytonTv  8 місяців тому

      @@Brajzah did you update the headset and update your console then you make adjustments on the gamedac. But thanks appreciate it

    • @Brajzah
      @Brajzah 8 місяців тому +1

      @@CraytonTvthat’s one of the first things I was looking to do was a firmware update but I’m not sure how to do it! I didn’t buy the headset direct from them so when I use GG client app it doesn’t show anything.

    • @Brajzah
      @Brajzah 8 місяців тому +1

      @@CraytonTvthis is a newb question, but should I try hooking the “base station”(this is the gamedac in this case?) directly to the Mac? Not sure if I tried that…

  • @nathanstump9473
    @nathanstump9473 Рік тому +1

    Will the changes/updates transfer over back to the Xbox once you are done?

    • @CraytonTv
      @CraytonTv  Рік тому

      Yes you have to sync it on the application and they transfer over to the headset or game dac

  • @AFireInside904
    @AFireInside904 Рік тому +1

    I have an Arctis Nova 7P and an M3 MacBook Pro on Sonoma 14.1.2. Downloaded GG for Mac and it's not seeing the headset. Does anyone know if GG is supported on M3 Macs?

    • @CraytonTv
      @CraytonTv  Рік тому

      Yeah it should support, did you connect the headset or Mix amp or gamedac to the computer 💻

  • @hamoudsudan
    @hamoudsudan Рік тому +1

    2:40 is good save there lol

  • @user-kj8zz6et8r
    @user-kj8zz6et8r Рік тому +1

    Hi! I just bought this headset yesterday! My question is all functions of this headset has working properly on PS5? Cuz I don’t think MIC noise cancelling isn’t working on PS5. So, all my friends can hear button clicking sounds..

    • @CraytonTv
      @CraytonTv  Рік тому +1

      You have to update the headset first so it can install all the upgrades then after that it will be working better

    • @user-kj8zz6et8r
      @user-kj8zz6et8r Рік тому +1

      @@CraytonTv but how can I trun Mic noise cancelling on ? I mean on PS5

    • @CraytonTv
      @CraytonTv  Рік тому

      @@user-kj8zz6et8r on the headset itself you can turn it on or go through the gameDac settings

  • @donnnikke
    @donnnikke 11 місяців тому +1

    Hi I have a MacBook pro and I have arctis 9 wireless but when I go into the engine on steelseries I can't turn on noise canceling I'm limited to only a few things cause I can't download sonar on macbook witch sucks it really dose

    • @CraytonTv
      @CraytonTv  11 місяців тому

      The Steelseries GG software is good also, on Mac you want to turn on the noise cancellation for the headset

  • @rosendomendez7747
    @rosendomendez7747 Рік тому +1

    Hey guys I got a question when I put the mic away I hear a high pitch noise how do I fix it ? I have sidetone off

    • @CraytonTv
      @CraytonTv  Рік тому +1

      Make sure you mute the mic on the headset also

    • @rosendomendez7747
      @rosendomendez7747 Рік тому +1

      Bro literally did that after I posted this comment but thank you bro !!! I was trying to figure this out for like 4 hours no cap 😂😂

    • @CraytonTv
      @CraytonTv  Рік тому

      @@rosendomendez7747 oh yeah no problem anytime

  • @LuisPerez-vo2tu
    @LuisPerez-vo2tu 3 місяці тому +1

    You can connect via usb c to usb c

    • @CraytonTv
      @CraytonTv  3 місяці тому

      @@LuisPerez-vo2tu connect what usb c to usb c, don’t mean the headset or capture card cable?

    • @LuisPerez-vo2tu
      @LuisPerez-vo2tu 3 місяці тому +1

      @@CraytonTv for Mac users you can use a pure usb c instead of a usb a with a usb c to connect dac and headset. Also thanks for this video it helped me update my firmware👏🏻!

    • @CraytonTv
      @CraytonTv  3 місяці тому

      @@LuisPerez-vo2tu yeah, with the dac you can use usc c to usb c to connect it, that’s what I do I try to eliminate as much dongles as possible but you know with Mac being limited to 4 ports have to use dongles but yeah usb c to usb c works

  • @Stokbrood-met-brie
    @Stokbrood-met-brie Місяць тому +1

    Thank you but.
    I have a MacBook but it dont show up 😅. And i have followed all steps

    • @CraytonTv
      @CraytonTv  Місяць тому +1

      @Stokbrood-met-brie what doesn’t show up? The Steelseries headset in the Steelseries gg software, make sure the app is updated and that you using a usb c 2.0 cable or higher so it can put the power to your gamedac

  • @CactusJackFit
    @CactusJackFit Рік тому +1

    Appreciate you bro 💯🤘🏾

  • @vongtito
    @vongtito Рік тому +1

    I bought the same one like yours for 120$. Do you think is it a good deal?

    • @CraytonTv
      @CraytonTv  Рік тому +1

      Yes excellent deal, anytime you can save money is always good, that’s awesome 👏🏽

    • @AppIeOfficial
      @AppIeOfficial Рік тому +2

      that’s cheap

  • @wildroseXIV
    @wildroseXIV 8 місяців тому +1

    Ty it was not showing up at first

    • @CraytonTv
      @CraytonTv  8 місяців тому +1

      You welcome 🤗 glad the video was able to assist you,

  • @theboss9667
    @theboss9667 Рік тому +1

    Having an issue getting call of. Duty modern warfare 3 preset on my device for Ps5 gaming

    • @CraytonTv
      @CraytonTv  Рік тому

      I don’t think Steelseries have added yet, since the game is new, but there was an update for the software I’d have to check the headset

    • @theboss9667
      @theboss9667 Рік тому +1

      @@CraytonTv can see it on the website mate? But dunno how to get them onto the deck I managed to get cod mw2 and fortnight before but can't remember how

    • @CraytonTv
      @CraytonTv  Рік тому

      @theboss9667 update the headset, by plugging it to the computer then go to SteelSeries GG software, then go to engine tab then select the preset for COD MW3 and sync to the gameDac but once the headset it updated you can plug it back to the console then on the gameDac press the big button go to audio options then presets and scroll through until you see COD MW3

    • @theboss9667
      @theboss9667 Рік тому

      @@CraytonTv not seeing the sync to the game dac bit bud

    • @theboss9667
      @theboss9667 Рік тому

      @@CraytonTv maybe it's my headset mate when I'm plugging it in coming up instantly reconnect

  • @CViveiros10
    @CViveiros10 Рік тому +1

    Just got my pair and been trying to update them on my MacBook Pro and for some reason the headset is never found even after doing all the steps you just did. You think it’s the MacBook? It’s a 2017 version. This is my second pair so I know it’s not the headset. Any advice?

    • @CraytonTv
      @CraytonTv  Рік тому

      Have you updated your MacBook to the latest software, then those steps should work, if it’s on the latest software install Steelseries GG from the website then restart your computer then head to settings and those steps it should pop up

    • @lonelyjupiter9355
      @lonelyjupiter9355 Рік тому +3

      I had trouble too. Make sure that when you go to system preferences, input monitoring, that the steel series is actually check marked. You have to unlock the lock at the bottom in order to check mark it. Then I closed the engine software and reinstalled it

    • @CraytonTv
      @CraytonTv  Рік тому

      @@lonelyjupiter9355 yes that is correct, was your able to show up after you did that.

    • @CViveiros10
      @CViveiros10 Рік тому +1

      @@CraytonTv yeah I’ve tired everything I’ve updated my MacBook I’ve deleted the GG app and redownloaded it turned on input monitoring idk what I’m missing I’ve followed the video step by step and nothing this is my second headset

    • @CraytonTv
      @CraytonTv  Рік тому

      @@CViveiros10 well that’s correct it’s not the headset or MacBook try connecting the gameDac to the computer so it can pop up and recognize it, cause after the input monitor in settings toggle is on it should pop up, did you make a account with the Steelseries gg app

  • @rubiroba
    @rubiroba Рік тому +1

    Brandon, can you help me out?! Ive been having some issues with my streaming. Any way I can have a video call with you?

    • @CraytonTv
      @CraytonTv  Рік тому

      What you need help with ?

    • @rubiroba
      @rubiroba Рік тому +1

      @@CraytonTv i stream on Facebook using sbs and a Mac mini. I got the nova pro wireless. also, im using a Elgato hds60+ with the chat link pro. There's a problem while I stream that makes the gaming audio feel like static. How ever, if I play without streaming even if I have still connected the capture card, everything runs smooth. any suggestions?

    • @CraytonTv
      @CraytonTv  Рік тому

      @@rubiroba on your chat link cable pro did you turn the switch on the cable to enable the static be gone, ok so you use the Steelseries wireless 🛜 how are you using that gameDac to pull audio so your stream can hear it and you hear it

    • @rubiroba
      @rubiroba Рік тому +1

      @@CraytonTv there’s a software called game capture. It allows me to pull the audio with analog.

    • @CraytonTv
      @CraytonTv  Рік тому +1

      @@rubiroba wait you talking about the Elgato Game Capture oh yeah I know about that one, I’m working on a video how to use the Steelseries Arctis Nova Pro wired or wireless with Streamlabs on a Mac and stream on console using Elgato HD60S+ capture card I might have it figured out hopefully

  • @NRGVAMPYRICGYPSIE
    @NRGVAMPYRICGYPSIE Рік тому +1

    How do i make it 96khz instead of 48khz.

    • @CraytonTv
      @CraytonTv  Рік тому +1

      Inside the SteelSeries gg software

  • @iimikalmason
    @iimikalmason Рік тому +1

    I have the Arctis 9 and cannot get the engine to recognize my headset. I have the 2022 MacBook Air M2 and I have everything setup correctly and settings are right but it just will not recognize. I have even uninstalled the engine app and started all over... 😔

    • @CraytonTv
      @CraytonTv  Рік тому

      Did you connect to the computer and plug your audio Jack cord to the headset so it will connect and recognize it

    • @iimikalmason
      @iimikalmason Рік тому +1

      @@CraytonTv sooo, it was 3am when I was trying this and the very last thing I tried was shutting my MacBook off and back on.. well that worked. Thank you lol

    • @CraytonTv
      @CraytonTv  Рік тому

      @@iimikalmason you welcome 🙏🏽 no problem anytime

  • @Rick-zj6wc
    @Rick-zj6wc Рік тому +1

    Hey man when I download it and try to open it, the installation fails. When I go to the privacy and security, the steelseries doesn’t pop up. How do I fix this?

    • @CraytonTv
      @CraytonTv  Рік тому

      Uninstall it, then restart your computer and makes sure it’s updated then go to the website again and install the SteelSeries gg software then after it successfully installs then you go to the settings and privacy section to toggle on SteelSeries in the input monitoring section

    • @Rick-zj6wc
      @Rick-zj6wc Рік тому +1

      @@CraytonTvthank you for the fast reply, but my Mac is up to date, I restarted it and it still says installation failed when I try to install it.

    • @CraytonTv
      @CraytonTv  Рік тому

      @@Rick-zj6wc you welcome, what kind of Mac you have? And it’s it just failing the install process only

    • @Rick-zj6wc
      @Rick-zj6wc Рік тому +1

      @@CraytonTvI have the M2 air 2022 and it’s only failing the installation process. It asks me to accept the terms and then put in my password for install and I do and then it says installation failed.

    • @CraytonTv
      @CraytonTv  Рік тому

      @@Rick-zj6wc hmm 🤔 could be that they servers could be down for maintenance, I know when I first tried mine it didn’t install and then I kept doing it after a while and finally got a successful install

  • @coachcal4876
    @coachcal4876 Рік тому +1

    I still can not get my Mac to recognize the head set. Any ideas? The head set will not show up on the engine page

    • @CraytonTv
      @CraytonTv  Рік тому

      Did you connect the gameDac to the computer and plug your headset in so that it will be able to work

    • @coachcal4876
      @coachcal4876 Рік тому +1

      @@CraytonTv the dangle was not working for some reason. I when usbc to usbc and that did the trick. Thank you! Your video put me on the right course.

    • @CraytonTv
      @CraytonTv  Рік тому

      @@coachcal4876 you welcome 🙏🏽 no problem anytime

  • @tt-idk
    @tt-idk Рік тому +1

    How do I make the base station turn off instead of unplugging it

    • @CraytonTv
      @CraytonTv  Рік тому

      Go to the settings on the base station and you can turn off the screen

    • @tt-idk
      @tt-idk Рік тому +1

      I did that but ima on Xbox tho it like doesn’t turn off

    • @tt-idk
      @tt-idk Рік тому +1

      And what it called tho ima really new

    • @CraytonTv
      @CraytonTv  Рік тому

      @@tt-idk to turn the screen off on the base station
      Press and hold on the big dial button then turn the dial to the settings then it will say screen off

    • @CraytonTv
      @CraytonTv  Рік тому

      @@tt-idk why would you want to turn it off

  • @juanperalta4629
    @juanperalta4629 Рік тому +1

    I’m still having trouble, I have the wireless steel series nova pro and for some reason I can’t update or nothing

    • @CraytonTv
      @CraytonTv  Рік тому

      Did you connect your headset to the gameDac and too the computer

    • @juanperalta4629
      @juanperalta4629 Рік тому +1

      @@CraytonTv yes I have and for some odd reason not comes out even my input monitoring is enabled

    • @CraytonTv
      @CraytonTv  Рік тому +1

      @@juanperalta4629 restarts your computer then see if it pops up

    • @juanperalta4629
      @juanperalta4629 Рік тому +1

      @@CraytonTv yes I’ve tried that right now and it seems that nothing is coming out on my engine

    • @juanperalta4629
      @juanperalta4629 Рік тому +1

      @@CraytonTv I’m also running Ventura 13.5 software on my Mac idk if that can be the issue ?

  • @prince70769
    @prince70769 Рік тому +1

    If this works I’m subscribing

    • @CraytonTv
      @CraytonTv  Рік тому +1

      Awesome 👏🏽 and it’s works!

  • @AntonioB721
    @AntonioB721 Рік тому +1

    I followed your instructions, but the app won't load the headphones, I'm really unhappy.

    • @CraytonTv
      @CraytonTv  Рік тому

      Are you using a Mac or PC?

  • @ShadewHawk
    @ShadewHawk Рік тому +1

    Really like the break down of how to do everything. Been looking at the Steelseries Arctic Nova Pro to replace my Logitech G733 headset. I've heard the headset can get inputs from 2 sources at a time, would I be able to use them with my PS4 and simultaneously from Discord on my iMac?

    • @CraytonTv
      @CraytonTv  Рік тому

      Yeah you can do that, and thanks appreciate it.

  • @Slacker22
    @Slacker22 Рік тому +2

    Steelseries gg doesn’t open on MacBook no matter what you do. I actually talked to SteelSeries and they don’t make a version compatible for MacBook Pro

    • @CraytonTv
      @CraytonTv  Рік тому

      It does open on Mac 💻 if you know where to go?

    • @Slacker22
      @Slacker22 Рік тому +2

      No I meant it doesn’t I trouble shot it with steel series. I click to open the app. It opens across the bar at the top of the screen but the actual app doesn’t open. The employee at steel series said they don’t currently have an option that works for MacBook Pro

    • @CraytonTv
      @CraytonTv  Рік тому

      @@Slacker22 it opens, go to your Mac settings scroll down to privacy and security look for SteelSeries and toggle on the input monitor then reopen the app and it will pop up if that don’t work then restart your computer

    • @Slacker22
      @Slacker22 Рік тому +1

      @@CraytonTv I have done this many of times. I have had this headset since August and toggling doesn’t work. I have had once where an app opened but it wouldn’t recognize or do anything with my headset

    • @CraytonTv
      @CraytonTv  Рік тому

      @@Slacker22 uninstall the software and re-download it, cause mine works just fine and I’m on the latest software for mac and SteelSeries I was just looking at it yesterday

  • @peterbennpan7288
    @peterbennpan7288 9 місяців тому +1

    I've got the Artis 9X and recently bought the Nova pro wireless and I think the 9X are better louder and more detailed in the sound. So I'm pretty disappointed. Am I doing something wrong with the settings? Use them both on PS5 & Xbox Series X

    • @CraytonTv
      @CraytonTv  9 місяців тому +1

      Nope unless you haven’t installed all the required updates for the headset, and the 9x is a newer headset

  • @MartinDoubek_ArnieX
    @MartinDoubek_ArnieX Рік тому +2

    Another review that recommend buying XBOX version. Guys don't do this or at least with some more information, because if you wish to use it for PC and PS5 at the same time you can't do it with XBOX version, XBOX version is only good if you have XBOX and PS5 and you are going to use it solely for console gaming and want to switch between the two consoles, or if you have XBOX and PC/MAC, but do not get it for PC/MAC + PS5 setup. Because XBOX USB-C port works ONLY!!! with XBOX nothing else can be connected to this port so essentially it makes it one device connection only (of course if you do not have XBOX). So NO do not get the XBOX version if you do not have nor plan to get XBOX because it will limit our usecase.

    • @CraytonTv
      @CraytonTv  Рік тому +1

      Thanks for sharing, but majority of people have both PS5 & Xbox. And a PC so the Xbox version is best cause you always have that option to stream what you want, you buy the PS5 version only your stucked and limit yourself. Especially the many people I have talked to have both consoles plus a mac or PC and want to stream. But thanks for your opinion

    • @MartinDoubek_ArnieX
      @MartinDoubek_ArnieX Рік тому +1

      @@CraytonTvthank you for your reply, what I wanted to say it would be better to explain better when to get XBOX version not to say it like it is better option for everyone. I had to return them and get the interestingly more expensive PS5 version. But this is to be blamed not to you but to SteelSeries who decided to design it in this stupid way. They could’ve made just one version supporting all combinations. But marketing took the better of them.

    • @CraytonTv
      @CraytonTv  Рік тому

      @@MartinDoubek_ArnieX yeah I got the Xbox ones cause that’s all they had PlayStation was sold out, but when I did more research and asked people they was like oh Xbox then I have both consoles so even better. So that’s why I recommend Xbox cause some people play both but like PlayStation better then Xbox

  • @somehandsomemustachedman3164
    @somehandsomemustachedman3164 3 місяці тому +1

    I don’t have a pc so what the hell am I suppose to do, pray to god I guess

    • @CraytonTv
      @CraytonTv  3 місяці тому +1

      @@somehandsomemustachedman3164 well you a MacOS to do the update if you got that.

    • @somehandsomemustachedman3164
      @somehandsomemustachedman3164 3 місяці тому +1

      @@CraytonTv damn, my sister does, I’m bouta owe her a favor thanks to steele series, thank you for the time

    • @CraytonTv
      @CraytonTv  3 місяці тому +1

      @@somehandsomemustachedman3164 yup no problem anytime, yeah on macOS all you gotta download is Steelseries GG engine and plug the gamedac to the computer and then do the updates

  • @tydonnelly7444
    @tydonnelly7444 3 місяці тому +1

    Honestly steel series might have created the most infuriating system

    • @CraytonTv
      @CraytonTv  3 місяці тому

      @@tydonnelly7444 oh sorry to hear that, I don’t work there, I just bought them and had to learn how to operate they software.

  • @laredo7107
    @laredo7107 Рік тому +1

    I didn’t work. I cannot update so you get a thumbs down

    • @CraytonTv
      @CraytonTv  Рік тому

      Ok that’s cool, thanks appreciate it

  • @TheFatalAtomic
    @TheFatalAtomic Рік тому +1

    This is not clear at all

  • @TheFatalAtomic
    @TheFatalAtomic Рік тому +3

    Way to fast not clearly explained

    • @CraytonTv
      @CraytonTv  Рік тому +1

      A lot of people got it easy! You just download SteelSeries GG software on your Mac then go to settings, scroll down to privacy & security, scroll down to input monitoring inside of privacy and security, toggle on SteelSeries GG so it can open up on a Mac, then connect your GameDac to your computer and update it, once it’s updated connected it back to your console

  • @kenzilbaptiste2519
    @kenzilbaptiste2519 8 місяців тому +1

    Just shows how fucking shit this app is that you have to make a vid on how to update

    • @CraytonTv
      @CraytonTv  8 місяців тому

      Ok that’s your opinion! Thanks for watching! But for everyone else it helped them especially if they are using macOS and don’t know about the extra steps you gotta do to get it to work! I didn’t design the app or the product so if the app is bad for you contact Steelseries and tell them to make a update one that is better for your needs. Cause this app was mostly designed for PC before they had to re-do the code for macOS to get it to work! But thanks for watching.

    • @kenzilbaptiste2519
      @kenzilbaptiste2519 8 місяців тому +1

      @@CraytonTv man you can't even read ..I never said your video is bad or anything ..I literally said the app is shit ...lots of ads you have to go to engine to even update ...man calm down ...

    • @kenzilbaptiste2519
      @kenzilbaptiste2519 8 місяців тому +1

      @@CraytonTv guess you some kind of apple fan girl ... The app is horrible.no matter the platform... Nobody never said anything about your video..but whatever..foh

    • @CraytonTv
      @CraytonTv  8 місяців тому

      @@kenzilbaptiste2519 I can read just fine, 4.0 College Graduate, and naw not no Apple Fan girl or nothing. If the app is bad cause you don’t like the ads don’t blame me I didn’t design it - talk to Steelseries about that! Hope you get a response. 🫡

  • @will_ta5571
    @will_ta5571 Рік тому +1

    Nice video