Big changes to my eBay strategy!
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- Опубліковано 28 кві 2024
- You can check out Flipwise here: flipwise.app
Jump ahead to 16:42 to hear about me talk about my shipping strategy shifting from free to paid using business policies!
My favorite reselling tools that I use:
- Label printer: tinyurl.com/28hdx8y8
- My favorite packing tape brand: tinyurl.com/29k792e6
- Postage scale: tinyurl.com/zakyprz5
- The best tape gun: tinyurl.com/55pmcbr9
- Photography lights: amzn.to/4bRgVOj
You can also find me on Instagram here: / justinresells.yt
Some of the links above contain affiliate codes, which means I may get a cut if you decide to make a purchase. And Flipwise is an app that I co-founded. Thank you for your support! - Навчання та стиль
I don’t know Justin personally but everyone should get his Flipwise. Extremely user friendly and helpful in every way, including aspects you’ve perhaps not thought of.
I’m a long hold out on international shipping because they repackage your items.. I know feedback isn’t the be all end all, but it bugs me that you can get potentially negative feedback for eBay repackaging poorly. Have you had that happen Justin?
+100 on being consistent. I finally embraced listing every single day, no exceptions. I save many in draft form so if I don't get around to creating a new listing, I just pop in one of my drafts. I've been doing this for about 3 weeks. Sales have tripled. So eBay rewards consistency!
Sheesh. I gotta get my ass into gear!
Do you have a specific number you list per day? Or do you just feel it out each day?
I have been selling on eBay as a hobby or part time gig for the most part for many many years. Recently, I have started trying to make a living selling on eBay. The BIGGEST “ah ha” moment has definitely been that eBay gives priority to the listings of those sellers who list often & consistently. I seriously never knew that. It is VERY obvious. Things I’ve had listed for over a year are now selling.
I was bummed when I missed the invite for your beta program for Flipwise! I am only a part time seller and work outside the house full-time, so I was pretty busy at that time. But, this week I signed up for Flipwise! In the past 3 days I have found that it has made me more motivated to list new items and clear out my desk of clutter of receipts that were missed! Thank you, Justin!!!
I have definitely made mistakes. I’m glad you share yours. Love your videos and your approach. I bought a settlers of catan for ten bucks. Talked the seller from 20. It was basically open box. I listed it for 25 with free shipping. Had a buyer in a day but then they canceled hours later. Had another buyer a few days later and took an offer for 3.75 less. Thought it was fine. Then once I paid for the shipping myself and processed it found out I lost under 2 dollars on it. Definitely sucked when I thought about buying something to flip just to lose money but finally got over it. You’re right. Don’t be too hard on yourself. We resellers have so many times more positive outcomes from buys.
Flipwise suggestion: In your video you mentioned that you (we) sometimes make money on a flip, and sometimes lose money. I sometimes try to approach reselling in more of a portfolio mindset, so in my custom spreadsheets sometimes I will track the ROI of purchases from a day of the week, or even from a certain store on a day of the week. It can be interesting to see how much you profit from a certain estate sale, looking back a year later, for example. Just something to think about, consider. Thanks
My husband found a brand new wooden ice cream maker at an estate sale. I would have NEVER seen it. It was under a table in it's original box. He talked them down to $35. We ended up selling it for $400. That was an awesome one!
I recently found a vintage children’s ice cream maker in the box at a yard sale and it was priced at $1. Sold it in less than a week for $200. Definitely will check out vintage ice cream makers for now on.
I am surprised you even had to pay that much. I have found with estate sales, stuff under desks, small things on the floor, stuff in the bottom drawers, either gets priced a few dollars, if it gets priced at all. People do not like to have to bend down, whether that is people placing stickers at estate sales or other pickers/shoppers. I avoid the estate sale crowds and scour the places that people miss. I only go when an estate sale opens if I have spotted something in a photo that has high demand, a great sell through rate, and I will get a high ROI on it. A few weeks ago I spotted a vintage Coleman lantern in a photo of an estate sale. I could tell from the photo that it was located in the basement. I was number 4 in line. The 3 people ahead of me stopped to look at the junk in the living room, I headed right for the basement. Someone behind me in line had gone around the backside of the house and entered the basement that way. The guy was looking at the Coleman by the time I got to the basement. "Oh no," I thought. I acted casual as I looked at something beside him. The man moved on without picking the Coleman. I snagged it for $10. 😁
That’s rude if the person needed the money and seems predatory.
Re pizza cooker, we stayed at an AirBnB and had bought frozen pizzas and then realized the unit had no stove, just a toaster oven. But we did discover they had a pizza cooker like the one you sold. So, my theory is comps are high bc other AirBnB-type hosts are buying them for rental units without ovens - that and for college dorm rooms 😊
I was just about to have to go through my end of month routine where I take a look at every payout and sale and them plop in the info into a spread sheet, and said "F-this" I'm going to subscribe to Flipwise! Best decision I've ever made. Now, I just need more high quality items to sell... don't we all...
The longer I've been selling the more I've started to see the small and even negative ROI sales as "kindling" for the algorithm that helps with the bigger ROI sale "logs". Of course you don't want to waste your time with too many trivial sales but I almost always have a good item sell shortly after a minimal return item sells. eBay doesn't care if you lose money on some items as long as its shipped promptly and the buyer is happy. The occasional bad or questionable item sale (took too long to sell, cost more to ship than expected, was more of a hassle with buyer questions/offers than worth it, etc.) is also a mini lesson that helps you improve as a seller. I've gotten better and better with sourcing and increasingly stop myself from buying certain things based on those past experiences. On the positive side I pick certain things up no-question at the right price because I know they'll sell, I know how to price them, ship them and so on. Thanks for another informative vid.
I don’t sell very much. I am just downsizing my antique doll collection. I recently sold a Kestner to a woman in the Chezk Republic. Unfortunately she has not received it. She opened a case and was reimbursed in 24 hours. I was so grateful I used eBay international shipping. No issues for me and buyer had their money returned. No idea where the doll is - somewhere in the UC shipping process.
Your videos are so informative! Thank you for sharing your expertise.
Appreciate you showing the good and THE BAD. Not enough UA-camrs show the fails that I'm sure they make as well. So it is a refreshing change of pace.
I set up a spreadsheet with my shipping policies for quick reference by weight, and noted wherever it would be cost effective to use Priority mail and packaging.
I’ve learned so much by watching your videos. I always look forward to them! I also love your humor. Thanks Justin!
Thanks for watching!
Thanks for doing these videos. Helps alot
I have learned so much from you. Greatly appreciate the breakdown of your sales. You’re gonna be rich someday.
Hey mate. Fellow eBayer from Australia. Would love to give Flipwise a go.
I really like the relatively new format of your videos where you go back and forth between your top ten flips and viewer questions. Of all the practical tips you have given, the single most useful one is to consistently list at least one item per day. After just a few days of doing that, I am seeing increased impressions, page views, and sales. Thank you.
Thanks for the feedback, and glad it's working out!
Much appreciated for this video I biggest thing for me is the business policy’s! I saw the button in the past but never cared lol now it will so much quicker!
Thanks for clarifying how business works. 😂 another good video.
Can't wait to test it out in Canada!
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Long time eBay reseller. I did not know it doesn’t matter if we have size and weight in the shipping description. I include those figures in all of my 2000+ listings. I will definitely be researching this info. Thanks!
Flipwise is super awesome. Def like it. Only thing I am waiting for is either other store integration...or if that is going to take a while, to add the ability to mark an item sold on another site and manually put in the info. Alot of us cross post so that would get rid of the need for a separate spreadsheet all together.
thanks! that is coming soon :)
@guardinali are you running Flip and your own spreadsheet for your other platforms? I only hesitate to purchase Flipwise at this time due to my eBay traffic not being what others are (yet) so I have to cross post and I keep meticulous data for taxes and reposting times, etc.
Hi Justin, Great news that your working on Flipwise coming to the UK. I love the data you have at your fingertips when doing your sales videos and would love to help in beta testing and see how it would fit into my business.
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I have just started ebay reselling a week ago here in Australia. Happy to be a beta tester for your program. Have approx 30 listings and already made a bunch of sales.
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For me listing 5 a day does not seem to do a lot, but if I list the bin (25 or so) that seems to make some great strides. Had a great April and want to do better in May!
Business Policies are fantastic. Also very good for bulk updating shipping.
I hear you on not being scared to spend money on things. Spending 30 on something to make 100 sounds reasonable, but only if you can be certain it works. As someone predominantly dealing in electronics, it very quickly starts adding a lot of financial risk.
When you pay very little for an item, the risk is then very low if it doesn't work.
Only takes a few bad calls on higher priced items to ruin your overall ROI.
I’m in the northwest and when I used to list things with free shipping it never failed that somebody in on the east coast would buy it.
Same situation was happening here when I had flat rate shipping on my listings. Items would sell to Hawaii, California, Oregon, etc., I'm on the East Coast. I'm now doing calculated shipping on all listings after having way too many West Coast buyers. It's all so calculated to get the most money for eBay from both the buyer and the seller.
Yeah, it seems like most of the reselling UA-camrs talk about flat rate shipping, but then live in areas where it makes the most sense. For those of us on the west coast, not so easy. At least the algorithm shows our items to west coast shoppers first, so we have a sporting chance. Even then, some of my first sales were to Puerto Rico (I'm in WA). :)
I'm in the deep South. Pretty much everything I sell goes far away and I can't take a bath on free shipping.
Happy to be involved in the testing for your Flipwise app - am based in Australia
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Hello,
Thanks for taking the time to make your videos, much appreciated!
I live in Canada and would be interested in Beta testing Flipwise.
Cheers,
Brent
Thank you for the outro, nice to see we all stumble as well. Question, how do sellers charge very little for an item, say $2.50 and then include free shipping? For example, books, a huge, heavy book is listed for 2 bucks, has free shipping to boot, where is the profit in this? I see it happening often and have no way to compete with that, there cannot be much of a profit for them, any insight you could offer would be great, thanks.
I've wondered that myself. I have heard there is an even lower rate than media mail, but to get a seat at that table, you need to be one of the huuuge volume bookstores.
@@oskiesemporium8759 Thank you, I was thinking that as well, but sometimes I look at these bottomed out prices and realize they must actually be losing money when factoring in everything, it's really quite something.
The only logical answer I've heard about this is some newer sellers are willing to break even/lose a bit in order to get quick ratings :)
I love my presto pizazz!! It cooks my frozen pizzas soo much better than the regular oven!
I like your videos and learn a lot from you. Thank you so much for taking the time to do these. I have a question for you and the chat;
When you ship an item to a buyer, do you include a return sticker and and invoice? I’ve had a buyer today after me all afternoon because I did not provide a return sticker. I must’ve missed that instruction because I didn’t know we were supposed to.
I've been selling for years and years and I've never included a return label or invoice with a sale. We are not required to do so as far as I know. I've also never included an invoice or return sticker with any of the thousands of sales on the other platforms I use to currently sell on. You have a finicky buyer, but you can always check the TOS (Terms of Service) to see what eBay says about it.
Amen to the listing! My goal was 3 listing in the morning, 3 at night. HA! I’ve listed nothing in 2 and a half days. So annoying.
Yes I can help with testing the app.
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So with the Pizzazz Pizza, the trick is to cook the bottom for 10 alone then cook both for another 10 mins. Perfect pizza!
well it's too late now! :)
to be fair ours did not come with the instruction booklet so we had to wing it
Hi Justin, Discovered you today! I've tried eBay in the past and never really got it off the ground, but I'm ready to try again and am looking for simple, easy ways to get things started. Your Flipwise product is awesome. I'll be signing up. PLUS, I like your speed-listing ideas. I own 2 Tuff Sheds and am loaded down with the estate from my parents, plus my own, after decades of living. My parents' library easily has over 2,000 titles; my own easily approaches 3,000, and most are on the hardback side. I have items from my parents that go back over 100+ years. At the moment, sourcing is not an issue; getting motivated to tackle the monster again is the issue. :) I'll be listening to a lot of your videos in between the daily listings, of course! LOL
Glad to have you on board!
Good stuff Justin. I tried business policies, but they seemed to proliferate over time to 100s of similar, yet not identical policies. If I could have figured out how to fix this, I probably would have kept with them, but it just doesn’t seem like it’s worth the savings in time just figuring a calculated rate. Free Shipping would work for me for some things, but guys, if you do add the shipping into the price, remember that if you sent out an 15-30% offer on this item, you will NOT be making that margin you planned on making. Keep that in mind.
Would love to know when Flipwise will be supported in The Netherlands, it looks like a wonderful tool.
Hello I’ve been enjoying your videos. We just started selling on eBay within the last month and would love to try your app flipwise.
Hello and thanks for all your very informative videos! I have a question - do you follow any particular guideline or rule of thumb to tell you what offer % for your item is worth accepting and not requiring you to make a counteroffer? Thanks!
Thank you for introducing Flipwise your beta program. Where can I find the program to be able to use with my Ebay selling? I really like your channel, I watch for you weekly. Thank you for sharing your knowledge.
flipwise.app
Enjoy your videos ! Thank you. Only thing I disagree on is would never use Ebay international shipping. Cost buyer way to much . Better off shipping directly from seller. Never had a issue.
When you are out sourcing inventory do you actively look up comps while at a yard sale or in a thrift store or do you purchase on instinct and look it up when you get the item home?
Speaking on paying up when sourcing, I have spent up to $50-60 on an item I knew would sell quick. However when the sale comes in (and I have been lucky thus far and have not lost with this strategy) it sure seems like you've made more than you have, a low ROI. Sometimes its a struggle to find quality items to source, and I just figured its a way buy time until I can source more quality items. Sometimes the money seems to pour in like water and other times the well doesn't have a drop, thanks for the video.
Thanks for all of the great info, Justin! Quick question on the international eBay shipping program that you talk about in this one. In my Seller Hub, it says I am "Enrolled" yet I am still prompted to add international shipping on all of my listings, which seems separate from the program. Because I'm "enrolled" do I still need to be turning on International shipping on all of my listings in order to participate in the program? Seems redundant, and I just can't tell how exactly it all works. Thanks!
Hi Justin, I am in Australia and would love to do Flipwise testing for eBay AU. Thanks a lot for the Tuesday videos!
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@@justinresells done :)
I do free shipping and tie in the cost for the most part. Then when I do my taxes I write off what I paid on shipping last year it was over $16,000 in shipping that is a great deduction on my taxes
I love my Pizzaz Pizza cooker! It does take some practice though.
to be fair the instructions were not included so we were winging it
Same!
Hi, been watching all your video and I would love to try Flipwise, i'm from Canada ! 😃
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Wild guess but that lotion that sold may be a discontinued product that some people swear by, I had the same thing happen with a hair paste I used to use. It got discontinued and then when I was looking for it online and lots of people reselling it for $30-50 per 8oz tube that retail sold for $6.
When do you change your price if you do or offer discount or lower your cost? Or do you wait till the listing ends.
Some feedback, if you care to consider it - I don't know if it's just me, it's possible that it is and if so, then I'm the i diot.
I sure your app is great, but it takes me out of understanding what you're saying because it takes too long to see the informant I, as a seller, am interested in.
Were used to seeing eBay format and understanding the information at a glance. The view you're using on your sold items is "confusing" and not easily seen on the phone most of us view it on.
Anyway, I'm not one to cause waves and wouldn't have usually said anything, but I find myself turning off the video annoyed with having to decipher numbers I'd like to see.
You're a wealth of knowledge, and have a great presentation, so take this opinion and do with it what you will.
thanks for the feedback. that makes sense. I can work on making the screen views larger so they are more easily seen on mobile devices.
Thankyou for your videos, I would be interested in beta testing flip wise for uk please
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In my mission to raise my ASP ($44) I forked over $150 for 3 popular pattern 1960s Waterford Crystal lamps. The taller pair sells for 800-1300 urn style for 3-400. I Made an offer at the end of an estate sale as the junkers were coming thru to haul off the remnants. $10-15 profits fill the voids but it’s not going to be my staple. Ima Small store. Part timers.
Now I find myself looking at vintage VW deals... then looked in my garage.
From the UK, would be 100% up for beta testing.
Hey great video just getting started in reselling what’s the best way to keep track of your numbers making your own spreadsheet or downloading an app
flipwise.app
Hi Justin, I’ve been keenly following your updates on the flipwise app. If you are after any more beta testers in Australia then let me know 👍🏻 cheers Ben
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How do you handle your COGS on donated dead stock? Do you just generate a report of the cost paid and use that in the donation sheets for your accountant?
Hi Justin, let me know if I can help beta testing in the uk. Good luck with it…. Looks great 👍
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I was listing about 5 items per day when I was working and then i've listed about 10 to 20 items per day from Saturday on and my sales have been about 1 to 2 items a day with barely any value. If i could list 20 items a day I would do it but I find that I don't have the time in a day to list everything. My goal was to try to get as many items listed as possible on Ebay. It doesn't look like Ebay wants me to list more than 5 items per day.
I'm on a 30 days leave / vacation ..... something ive need for a long time and haven't taken in almost 2 years.
I would be very happy to test FlipWise or buy it if it's already adapted for the UK market
we are actually open for business in the UK now so you can sign up at any time :)
I’ve been selling for about a year. When I started I simply bought inventory and set it on a shelf until I got around to relisting. The pile grew with no accounting of the inventory. At some point I started a spreadsheet. Using Flipwise, what can I do to to accommodate the unknown value of these goods?
If you schedule listings for each day, will day consider it activity? I can go and do several listing in one day and schedule 3 a day until I can go do another batch.
Would definitely be happy to beta test flipwise in AUSTRALIA. Would love to use your software.
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I'm in America and am new to eBay. I'd love to check out flipwise
It’s available in the US now: flipwise.app
Thank you very much. I just started selling on ebay about a month ago and your videos make it much simpler. Thank you for the time and effort you make to help others better themselves.
More questions on Flipwise. The ledger is a great idea. Is there a way to import my old expense sheet into Flipwise?
Currently we only support importing of historical inventory and sales data, not general business expenses into the ledger. Sorry!
The weight and dimensions absolutely matters for what eBay charges the buyer. eBay will eat the difference. You can easily test this yourself.
Hey! Love that this is finally available for Beta in Canada! Would love to have the opportunity to try it and work with you.
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@@justinresells hey! Just saw this! My wife registered just now. Let us know if you have issues responding
Would love to beta test in the UK!
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I would love to beta test flipwise for us.
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Would love to be part of the beta testing for Australia!
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Any chance you would consider doing yearly subscriptions for flip wise and adding a little discount instead of the month to month? Just curious thank you!
Yes, we’re considering this! But a yearly option is not available currently.
I’ve tried free shipping and flat rate found it made no difference in my sales. Didn’t find that market supported a higher sales price and was expensive to ship since I’m on the east coast and frequently ship to west coast. Also don’t care for having to pay for a buyers shipping in returns. I’m staying with calculated shipping and have opted out of the new eBay policy.
I just had some silver candlesticks shipped to Australia! The item was broken in half when it arrived, and I called eBay to figure out how to handle it. They said it was still something that I needed to handle on my end. I'm currently working with USPS claims. It shows domestic since I shipped to the eBay international shipping department. But technically, the item is still labeled overseas.... Do you think I should reach back out to eBay? Thank you!!
What about doing offers, free shipping becomes a loss on the net profit
I sell clothes so I do NOT have to "pay right away feature" since many of my buyers will purchase two to five items and combine shipping.
Thanks for your video. I had a question about setting a shipping policy. eBay forced me to do this recently and I set up a policy that gave free shipping with various possible methods (USPS, UPS, Priority). My question is: In the past I could change the shipping method to the cheapest, even if the buyer requested Priority, will I still be able to adjust the method after making a sale? Thanks
yep, you can select whatever service when buying the label
Hey there!
I’m a reseller in Australia and would love to help beta test flip wise
What’s the next step to making this happen?
Hi Justin, where do I adjust those eBay shipping settings to decide to give the discounts to the buyer or keep for myself (as it’s been previously)
I have a link in the description of this video: ua-cam.com/video/JprI-AxjzQM/v-deo.html&lc=Ugx0XwE_lHXUcv7RjIx4AaABAg
I would like to list consistently but because I only sell Pokémon related products, and my inventory is limited... can or should I "recycle" my active listings
I just joined flipwise, havent had time to watch tutorial yet. Apologies. Do you ever buy anything in a bundle? Example a tool bag full of items for $25 and sell individually and how would you list on flipwise. And let's say you bought something 15 years ago and has just been sitting unopened and resold for cheaper do you still count it as a loss?
Canadian seller here, low feedback score, but relatively decent volume in the last 90 days, would be very interested in beta testing the program.
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You didn't mention that ebay is changing the shipping again. Currently sellers that use calculated shipping get a discount on shipping and the spread between the what the buyers pay and the seller cost is used by many sellers to cover the cost of shipping supplies & handling etc. Now, starting May 15th, buyers will see and buy at the the actual seller shipping cost. Sellers will have to opt out of calculated and use business policies if you still want to build some of the shipping expenses into the shipping. I have a 1600 item store, and changing each and every listing to policies is going to be a real headache.
i talked about that in last weeks video:
ua-cam.com/video/JprI-AxjzQM/v-deo.html
Good news on Flipwise coming to UK I also tried to sign up. Would be interested in helping out, have a 840 item store at present
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Have you ever used the “authentication process”? If so, what did you think of it?
The fees definitely add up but I feel like with ebay profiting from them it allows them to side with sellers more often. I had a buyer buy an item at 44$ amd paid 55$ to ship it and within 2 hours ask to cancel due to shipping to high. I explained how I already dropped the item off a usps and offered a partial refund to help with shipping. They agreed then opened a item not received case. After ebay closed the case due to tracking proving package delivery they opened a return then sent the item back damaged and not working. Ebay allowed me to give 22$ partial refund amd opened an investigation on the buyer because they have a history of false claims.
If the buyer had a history of false claims, why was that buyer still allowed to buy from you? Why didn't Ebay already ban that buyer?
Ebay could rate buyers by showing their claim rate. Then sellers could filter out high return rate buyers.
@@Michael-fw5ef i had ebay open an investigation on the buyer from the beginning of the sale after I read their reviews that proved they had a history of returning items. Seems like these type of buyers get their accounts frozen by eBay fkr a few months then go back to causing problems.
@@Michael-fw5efit is infuriating
I'd love to beta test from Canada please 😊🇨🇦
I’m in Australia 🇦🇺 I would love to help ❤️
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What if I don't have anything to list? I have nothing new
EBay’s international shipping program isn’t foolproof… I sold an item that arrived in France broken. The buyer left negative feedback but never opened a return request. eBay will not remove the negative feedback despite several appeals on my end to both the buyer and eBay. My first ever negative feedback in over five years.😢
Hey I'm from the UK and interested in joining the flipwise beta.😊
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I’d be interested in becoming a beta tester for flipwise in Canada
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I don't like "international" shipping. I've done a few and it only cost what the calculated shipping cost. Even free items go to an ebay warehouse so it doesnt cost me as much from the seller side, but places like PR needs to be considered "international". I had someone from there buy a Blueray that I had free shipping and it would have cost me 3x what I was asking to ship the movie there. Thankfully I had to cancel the sale because the buyers address Couldnt be verified through ebay and wouldnt generate a shipping label.
Didn’t realize eBay didn’t track all my sales for tax purposes. Definitely interested in signing up for flipwise. Will it import my previous sales for this year ?
yep, we can import
Is it possible on Flip wise to pay for the whole year? Or does it have to be month to month? I'd just like to just pay it all
we do not have a yearly plan currently, but may in the future. thanks!
those Birkenstocks are the most disgusting thing i've seen in quite a while.
I tried to make business policies but keep getting an error page
Hi Justin, I am from Australia and would be interested in Beta testing for you. I believe you already have my details as I put my name forward a few months ago not realising it was just for the US at that stage :)
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I've noticed using the AI description that my page views go up because it reinforces my keywords interesting