Don't know if it only applies to the V2 stools, but mine didn't even come with foam in the back, it's just really thick non-woven fiber matting that's been cut and stapled to follow the curve of the backplate. Currently testing to see if I can get away with just a steam refresh to reinflate the OEM seat foam, but definitely will be considering one of these replacement pads if it pancakes out like my V1 seat did.
Great question, no it doesn’t. The pad itself is very contouring to the plastic shell that it is attached too. The plastic shell and the actual back of the chair is going to continue to give the same ergonomic features as it did before.
Wow actually recycling old products and manufacturing new components for those old products. This should be the standard for all remanufactured products, a step above refurbished for sure!
Just a heads up to any new people looking to get this "upgraded" seat cushion. While better than OEM it took only a little over a year and I am back to sitting on the plastic of my chair again. This padding even if it's OEM padding does not hold up to the rest of time. Very sad as I love this chair otherwise and I even spent 160$ to get this new seat cushion /:
I wish I could purchase these in Australia. I really hope you guys offer this in the future, I'm sure many would be willing to pay any massive shipping costs to have this upgrade, they look absolutely amazing.
Maybe Crandall would be willing to ship it to a nearby UPS Store, and UPS could ship it to you. You could try calling a UPS Store near Crandall. (Of course, if it's damaged during shipping, Crandall wouldn't be liable for it.)
Just got my chair. All great however the backrest pushes forward. Is there a way to keep it in place as it feels like its pushing me off the chair everytime i move forward?
With our upholstery service you can get the brand new pads here is the link www.crandalloffice.com/shop/chairs/steelcase/462-leap-v1/steelcase-leap-chair-upholstery-new-seat-pad/
USA Only, called them, no service available for Canadian, they wont even sell me the seat or cushion, i guess they dont need customers, very disapointing
Great question, no it doesn’t. The pad itself is very contouring to the plastic shell that it is attached too. The plastic shell and the actual back of the chair is going to continue to give the same ergonomic features as it did before.
Just received this yesterday for my V1 leap chair and it is SWEET! I took the opportunity to lubricate the chair with another video on this channel. It looks and feels like a brand new chair! And the cushions are (no exaggeration) 10x more comfortable than my highly used chair was. It took a bit of work to get the back pad tucked into the lower sleeve, but again there was a nice clear video on how to do it here. These guys have their act together.
I purchased a leap v1 highback with 4d arms. it's my favorite chair for 10 minutes. it quickly becomes uncomfortable due to the old, inadequate padding. How have your cushions from crandall held up? Yesterday, I wanted to purchase this for my v1 highback, but I decided against it because only the seat foam appears to be brand new virgin foam. Only for the v2 does crandall offers a thicker version of the back padding in brand new virgin foam. I was disappointed to see and couldnt find any information on whether the back padding for v1 was brand new foam or reused from older chairs. I'm sitting in a Gesture that I bought at a good price from the same seller. So I'm not sure it's worth paying an additional $200 more for the crandall cushion replacement. Thanks.
It seemed brand new to me. it was firm and clean. It's been about a year and it still feels new. The color is vibrant and it's still comfy.@@SensationsRim
Is it possible to request the original padding the Leap chairs come with rather then the thicker custom foam you generally add to your refurbished chairs, if we want something not as plush/to feel the frame more? I didn't see an option to decline the custom padding on the purchase pages, but is it something you can arrange on request when ordering?
If you put in your order that you would like the thinner pad instead of the thicker pad we can accept that request. Just know that we don't have brand new OEM pads that are thinner.
I am researching a new desk chair as my old ones severely aggravates the arthritis pain in my right shoulder. I keep coming back to the remanufactured Leap V2 because I like its features. Would you recommend this chair for someone with pretty severe upper back/shoulder issues that has to lean forward for drawing on graphics art tablet? I have it bookmarked on your site. :D
Out of all of the chairs we have, this chair has the most padding for your back. So if you feel that more padding would help your pain i would definitely suggest getting the leap v2 with the thicker back pad.
@@CrandallOfficeFurniture Thank you for taking the time to respond to me. I've ordered the Leap V2 with the extra padding. Gonna keep my fingers crossed that the many adjustments will let me work at my desk in reasonable comfort! Thanks again.
The pad is made from the same material as what Steelcase uses, so the breathability should be the same. If you'd like more information on the exact specs of the pad you can reach out to our customer service staff and they would love to help you. email: Contact@crandalloffice.com
Do you mean custom as far as the thickness of the pad? We can't customize the thickness but we definitely customize the fabric and other facets of the chair.
What happens if the cushion gets worn out after a bit? Do you guys replace anything, if the cushion bottoms out? I already purchased, just wanting to know the process
Yes we are working on getting our stockpile back up, If you want please reach out to contact@crandalloffice.com and we will be able to send out an email of you sign up for notifications when they are back in stock.
Hey Dave, Are the back pads for the v1 highback brand new? I was looking to order replacement cushions but noticed that only the seat pad was brand new virgin foam. Thanks.
Does this new foam have air pockets somewhere like the original one? The original leap seat cushion have air pockts in them to distrubute weight better according to steelcase website, its called adaptive bolstering, here is a video for reference: ua-cam.com/video/ugtS9zrPqeU/v-deo.html, the video is for gesture, but leap should have the same air pockets implemented.
@@CrandallOfficeFurniture Maybe it's only added for newer version of the chair? It is mentioned in their website: store.steelcase.com/leap, and also mentioned in this doc: www.steelcase.com/content/uploads/sites/15/2023/08/Steelcase-Seating-Difference-Training-handout-Oct-2022.pdf
@@CrandallOfficeFurniture It is listed in steelcase leap shopping site, check the seat ergonomic section, also if you search steelcase official doc: Steelcase-Seating-Difference-Training-handout, you should see a 2022 doc mentioning leap having adaptive bolstering, I also seen a 2015 doc that doesn't mention it, so i wonder if its only for newer version of leap made from 2022 onwards.
Thank you for bringing this to our attention. At the time of tooling the seat pad we modeled it after the current OEM pad at the time. We are doing more investigation to see what that new bolstering looks like.
Great ergonomics, but the seat padding is really disappointing. I'm around 110kg, and after about 4 months of use the padding of the chair is mostly...not gone but it's nowhere near as comfy as before, with my butt constantly feeling a bit of pain. It's definitely a firm seat in the first place, but still, needs more support or thicker foam to be honest. At least you can take the seat apart and get it reupolstered, but that's just an extra cost on top of an absurdly expensive chair. Get one second hand for half the price and re-do the foam if need be.
Please make new foam for the Amia
Wish I can put this in my leather v2
It's what the chair should have came with to begin with!!! :D
We sure do love the new pad!
@@CrandallOfficeFurniture I just ordered one of the refurb leaps with said new pads. Fingers crossed it works out!!!
@@locklear308 how did it work out for you?
@@FluffyReview Pretty good, I honestly wish the padding was even thicker though. But for the average joe I think it is great.
Don't know if it only applies to the V2 stools, but mine didn't even come with foam in the back, it's just really thick non-woven fiber matting that's been cut and stapled to follow the curve of the backplate. Currently testing to see if I can get away with just a steam refresh to reinflate the OEM seat foam, but definitely will be considering one of these replacement pads if it pancakes out like my V1 seat did.
We would love to help if we can!
Will it affect Steelcase's ergonomic design !?
Great question, no it doesn’t. The pad itself is very contouring to the plastic shell that it is attached too. The plastic shell and the actual back of the chair is going to continue to give the same ergonomic features as it did before.
Do you guys also sell the seating cushions individually?
I'd really like to purchase just the pads!
They do via their website.
Debating on amia and leap v2,.... both having new additional foam, which chair offer the thickness seat pad?
The Amia doesn't have the new thicker pad but the V2 does and the V2 is 3/4 in thicker Than OEM
@@CrandallOfficeFurniture oh thank you, I could have sworn on the website for the amia, it says +1/2" foam pad?
Wow actually recycling old products and manufacturing new components for those old products. This should be the standard for all remanufactured products, a step above refurbished for sure!
100% thank you for the kudos. We really appreciate it.
Just a heads up to any new people looking to get this "upgraded" seat cushion. While better than OEM it took only a little over a year and I am back to sitting on the plastic of my chair again. This padding even if it's OEM padding does not hold up to the rest of time. Very sad as I love this chair otherwise and I even spent 160$ to get this new seat cushion /:
Please reach out to customer service via phone call to 6166820110 or email us to contact@crandalloffice.com
Hey any updates?
I wish I could purchase these in Australia. I really hope you guys offer this in the future, I'm sure many would be willing to pay any massive shipping costs to have this upgrade, they look absolutely amazing.
Thank you for the idea! Maybe one day.
Maybe Crandall would be willing to ship it to a nearby UPS Store, and UPS could ship it to you. You could try calling a UPS Store near Crandall. (Of course, if it's damaged during shipping, Crandall wouldn't be liable for it.)
Use a mail forwarding service.
I wish we could buy the seat pads.
I wish it exists here in Thailand as well
Just got my chair. All great however the backrest pushes forward. Is there a way to keep it in place as it feels like its pushing me off the chair everytime i move forward?
Please Contact customer service via phone number 616-682-0110
Does it make you sit higher up due to the additional thickness and, if so, how does that impact the lumbar support placement?
Great question, the amount of thickness that is added is minimal and wouldn't effect the lumbar support or any or the ergonomic features.
How do I get the foam pad if I bought a chair about 2years ago and feel the bottoming of the chair?
Please reach out to our customer service staff they would love to help you please email to: Contact@crandalloffice.com or you can call at 616-682-0110
looks nice
Do you guys happen to add thicker seat and back pads to the Steelcase Gesture as well?
Sorry no not at the moment
@@CrandallOfficeFurniture I'll wait for it then! I find the Gesture's seat pan to be more of a rock than the Leap's seat
Hi I am planning to replace my refurbished Steelcase leap v1's seat and back foam pads with your version. do you deliver/supply to UK?
Unfortunately we are not currently shipping to the UK :(
Do you sell the seat foam on its own?
We offer the upholstery service for your chair but we do not sell the seat pad by itself.
Can I buy only seat and back seat pads?
With our upholstery service you can get the brand new pads here is the link www.crandalloffice.com/shop/chairs/steelcase/462-leap-v1/steelcase-leap-chair-upholstery-new-seat-pad/
Do you sell this to Malaysia?
Sorry we don’t. Thanks for watching.
You guys need to ship to Canada. God I hate my country.
We are currently working on this, keep on eye on our facebook and instagram page and even here on youtube for an announcement pretty soon.
We are now shipping to canada!
USA Only, called them, no service available for Canadian, they wont even sell me the seat or cushion, i guess they dont need customers, very disapointing
Wouldn't this change the ergonomics Steelcase spent millions on?
Great question, no it doesn’t. The pad itself is very contouring to the plastic shell that it is attached too. The plastic shell and the actual back of the chair is going to continue to give the same ergonomic features as it did before.
@@CrandallOfficeFurniture Any idea where I can get something similar in the UK?
Just received this yesterday for my V1 leap chair and it is SWEET! I took the opportunity to lubricate the chair with another video on this channel. It looks and feels like a brand new chair! And the cushions are (no exaggeration) 10x more comfortable than my highly used chair was. It took a bit of work to get the back pad tucked into the lower sleeve, but again there was a nice clear video on how to do it here. These guys have their act together.
Great to hear! Please let us know if there is anything else we can help with!
I purchased a leap v1 highback with 4d arms. it's my favorite chair for 10 minutes. it quickly becomes uncomfortable due to the old, inadequate padding.
How have your cushions from crandall held up? Yesterday, I wanted to purchase this for my v1 highback, but I decided against it because only the seat foam appears to be brand new virgin foam. Only for the v2 does crandall offers a thicker version of the back padding in brand new virgin foam. I was disappointed to see and couldnt find any information on whether the back padding for v1 was brand new foam or reused from older chairs. I'm sitting in a Gesture that I bought at a good price from the same seller. So I'm not sure it's worth paying an additional $200 more for the crandall cushion replacement. Thanks.
It seemed brand new to me. it was firm and clean. It's been about a year and it still feels new. The color is vibrant and it's still comfy.@@SensationsRim
did you get the seat and the back together? Also, how much did it cost?
Is it possible to buy the seat and back pad by itself? I already have a steelcase but looking for replacement seating and back
Great Question! Please reach out to our customer service team's Email: contact@crandalloffice.com and we can walk you through that process.
I'd love to purchase one of these pads for a Leap Plus. I wish it had just a bit more thickness. Is this anything y'all do or could do?
Sorry we don't have this option for the leap plus, this is a different pad and different tooling than what we have.
If I manage to ship it from America to Europe would be a high chance for it to be highly damaged ?
Yes we believe it would.
Is it possible to request the original padding the Leap chairs come with rather then the thicker custom foam you generally add to your refurbished chairs, if we want something not as plush/to feel the frame more? I didn't see an option to decline the custom padding on the purchase pages, but is it something you can arrange on request when ordering?
If you put in your order that you would like the thinner pad instead of the thicker pad we can accept that request. Just know that we don't have brand new OEM pads that are thinner.
I am researching a new desk chair as my old ones severely aggravates the arthritis pain in my right shoulder. I keep coming back to the remanufactured Leap V2 because I like its features. Would you recommend this chair for someone with pretty severe upper back/shoulder issues that has to lean forward for drawing on graphics art tablet? I have it bookmarked on your site. :D
Out of all of the chairs we have, this chair has the most padding for your back. So if you feel that more padding would help your pain i would definitely suggest getting the leap v2 with the thicker back pad.
@@CrandallOfficeFurniture Thank you for taking the time to respond to me. I've ordered the Leap V2 with the extra padding. Gonna keep my fingers crossed that the many adjustments will let me work at my desk in reasonable comfort! Thanks again.
@@stormwolfe1267 How is it now if I may ask? Holding up still happy?
@@valentinav.5868 So far so good! I might have to add a thin seat cushion to it, but otherwise an amazing chair.
@@stormwolfe1267 Can you rebuy or get another cushion from crandall?
how does this impact breathability? The back seems more comfortable but less breathable than the original foam.
The pad is made from the same material as what Steelcase uses, so the breathability should be the same. If you'd like more information on the exact specs of the pad you can reach out to our customer service staff and they would love to help you. email: Contact@crandalloffice.com
Do you guys do custom orders ? I would like an additional 1in thick
Do you mean custom as far as the thickness of the pad? We can't customize the thickness but we definitely customize the fabric and other facets of the chair.
What happens if the cushion gets worn out after a bit? Do you guys replace anything, if the cushion bottoms out? I already purchased, just wanting to know the process
Please reach out to customer service via email to Contact@crandalloffice.com or call us 616-682-0110
Hey, did you ever get an answer to your question?
Is the new back pad only for the v2?
For the moment yes.
There are a few colors of the bioknit for these pads unavailable right now on your website, will these be restocked?
Yes we are working on getting our stockpile back up, If you want please reach out to contact@crandalloffice.com and we will be able to send out an email of you sign up for notifications when they are back in stock.
@@CrandallOfficeFurniture Great, thanks a lot for the info
Bioknit is now available! Black and Navy
If they did this for the gesture it would be a game changer
100%
@@CrandallOfficeFurniture please do it man :)
Hey Dave,
Are the back pads for the v1 highback brand new? I was looking to order replacement cushions but noticed that only the seat pad was brand new virgin foam. Thanks.
Just the seat pad is brand new, however the back pad does go through the steaming process which sanitizes and rejuvenates the foam quite a bit.
By chance have you guys made "how to" video for replacing the old pads with your new ones?
We have a video of how to remove and install the seat and back. Here is the seat and back video ua-cam.com/video/V4gy64e3W5A/v-deo.html
please send these out to Australia if possible please!
Great idea!
Does this new foam have air pockets somewhere like the original one? The original leap seat cushion have air pockts in them to distrubute weight better according to steelcase website, its called adaptive bolstering, here is a video for reference: ua-cam.com/video/ugtS9zrPqeU/v-deo.html, the video is for gesture, but leap should have the same air pockets implemented.
The OEM seat pad does not have bolstering that's like the gesture. We made our pad exactly to OEM specs just a smidge thicker.
@@CrandallOfficeFurniture Maybe it's only added for newer version of the chair? It is mentioned in their website: store.steelcase.com/leap, and also mentioned in this doc: www.steelcase.com/content/uploads/sites/15/2023/08/Steelcase-Seating-Difference-Training-handout-Oct-2022.pdf
@@CrandallOfficeFurniture It is listed in steelcase leap shopping site, check the seat ergonomic section, also if you search steelcase official doc: Steelcase-Seating-Difference-Training-handout, you should see a 2022 doc mentioning leap having adaptive bolstering, I also seen a 2015 doc that doesn't mention it, so i wonder if its only for newer version of leap made from 2022 onwards.
Thank you for bringing this to our attention. At the time of tooling the seat pad we modeled it after the current OEM pad at the time. We are doing more investigation to see what that new bolstering looks like.
Is it possible to buy just a new seat cushion? I already have a leap v2 but seat pad is growing a bit thin.
We offer a reupholstery service with upgraded seat and back pad , you can check that out here at crandalloffice.com
Great ergonomics, but the seat padding is really disappointing. I'm around 110kg, and after about 4 months of use the padding of the chair is mostly...not gone but it's nowhere near as comfy as before, with my butt constantly feeling a bit of pain. It's definitely a firm seat in the first place, but still, needs more support or thicker foam to be honest. At least you can take the seat apart and get it reupolstered, but that's just an extra cost on top of an absurdly expensive chair. Get one second hand for half the price and re-do the foam if need be.
Is this our chair that you ordered that your padding is mostly gone?
What chair are you talking about? This new thicker seat pad Crandall makes or a regular OEM V2?