I appreciated how you used examples to illustrate key points about Salesforce CRM. It helped me understand how businesses apply it in real-world scenarios. Thank you for making it easy to follow.
How do you assign a case to another team or team member. Let's say I'm the admin receiving the call, I had the information into a case, then I need to assign it to someone. How do I do that? Thank you
As someone in Customer Support, this video was very helpful. Thank you for always making it simple and easy.
Glad it was helpful!
I appreciated how you used examples to illustrate key points about Salesforce CRM. It helped me understand how businesses apply it in real-world scenarios. Thank you for making it easy to follow.
How do you assign a case to another team or team member. Let's say I'm the admin receiving the call, I had the information into a case, then I need to assign it to someone. How do I do that? Thank you