Closing the Sale: 9 Common Objections
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- Опубліковано 9 лип 2024
- If you are a salesperson, you know that a difficult barrier in sales is overcoming customer objections. Watch this video to learn how to respond to customer objections and use listening skills to increase your sales. bit.ly/29hhAOj
Master the art of closing the sales gap and converting prospects into buyers with the link above.
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The only salesman guru that I found so humble and treat the prospect repectfully. The kind of the presentation I want to imitate.
Rebuttal: That's alright. Most people in your situation felt the same way when I first call on them but now they have become our best customers and they recommend us to their friends and family.
😂😂😂😂😂😂
The best response ever thank you Brian
Bangali Translation
9 categories of objections.
1. silent
2. excuses
3. malicious
4. request for info
5. show off
6. subjective/personal
7. objective/factual*
8. Sales resistance
9. last ditch
Thanks mate
Dena Piña cutie pie
Dena Piña
Hi Dena,
hy
These are the best "overcoming sales objections" advice that I have ever received that I will be using to prepare for my upcoming interview. Thank you Mr. Tracy!
Brian is the best teacher in overcoming objections. I've learned so much from him. Listen to everything you can by Brian. He is one of the best!
Ya I’m sure he sells dictionaries just fime
The 9 categories of objections that Mr. Brian Tracy discussed in this video:
1. silent
2. excuses
3. malicious scaffolding
4. request information
5. show off
6. subjective / personal
7. objective
8. sales resistance
9. last ditch / hesitant
The answer to them all is to ✪ ASK OPEN-ENDED QUESTIONS AND GAIN THEIR TRUST.
#sales
#closing_sales
Thanks for simplying
Thanks a lot
good points. Brian - might I add that you would make millions helping read kids books at bedtime. The comforting voice was like a new recliner and a violinist near a sandy beach! Parents everywhere need you.
Brian Tracy, simply the best!
Brilliant as usual, Mr Tracy. These are not just objection handling techniques for selling situations, they are communication skills that are transferable to any role or situation where you would like to bring someone around to your way of thinking.
I love that you provide clear solutions that are simple and diverse.
I like your professionalism, Brian Tracy. Many marketers think they have to act obnoxious and swear to get people to listen to them, but not you. I like that. Thanks for the video.
I find your teachings very practical. And they've helped me a lot. Thank you so much, Mr Tracy!
This man is so smooth :D
Always been a big fan of Brian Tracy. I've listened to his training tapes for years. Solid sales training from a master salesman.
What tapes helped you the most? I preferred Psychology of selling.
Davey Smeets I loved the Psychology Of Selling series! I listened to it so many times back in the early 90's that I decided to quit my regular job and sell cars! Did pretty darn good, too! Great sales training all around from BT!
Danny Meeks, Yeah i just started working for myself a year ago in salses. Not only in the 90s it was a great book, it helped me learn alot more about sales. Its gold!! :-)
Me too, I have all his books
thank you so much for your videos. Your lessons have greatly enhanced my sales, relationships, and overall confidence. I cannot thank you enough!
Brian Tracy, another great one I recall from sales training at beginning of my career.
I like it! Some of the best calm and collected tips I've heard in awhile. Seems like it comes from a wise experienced point of view. I like this insight.
What a master sales man
Thank you for not being selfish and helping us sales people
This is excellent! Thank you Brian Tracy!
Thank you Brian for these wonderful tips in closing a sales. If the product is good and great reviews it needs to be very well researched about price and use the 5 sales conversation steps: 1) Introduction (Icebreaker) 2) Short Story (Qualify you and the customer) 3) Presentation of product (not overly long) but good sales pitch 4) Closing (9 Common Objections and Closing the Sale) 5) REHASH I used to do sales representative for 4 years for events and marketing. I am looking to go back into Sales and Customer service representative for Events and Marketing. Your video is extremely helpful, I truly appreciate your help in showing us how to close the sale. You are an excellent teacher!
Hi ☺😊😃 Have you ever considered taking on network marketing/direct sales?
Great video never knew any of these terms coming out the box with my eyes wide open hungry to learn more!
Brian Tracy is phenomenal! Thanks!
WOW!
VERY THOROUGH AND HELPFUL TIPS. THANKS A MILLION
There's definite value in recognizing different objection types. It doesn't necessarily mean these are underhand tactics, like some people seem to think, but more about making sure you satisfy your prospects questions and concerns to their satisfaction.
This material is outstanding. Thank you Brian. You have it going on!
Omg, this is such a gold mine! Thank you!
Your online tutorials are super unique and very useful to every business minded person. Thanks!
You are an absolute gun Brian Tracy. I love your work, and reading your books !
Hi thanks for making this vid, I see a bunch of guys saying they know it better, dissagree or promote their own sites here. Now i think all have their own skills that work for them, and the fact that u share ur ways in this nice video deserves respect. At least i've got some helpfull tips and tested them on my clients and I can confirm they work! Thanks to u ive got my double bonus. Keep on doing the good work!
This is just perfect! thanks for the tips Brian!
Thank you! A clear distinction needs to be made between a genuine objection versus excuses and postponements.
Brian T .:
You are concise, clear and insightful.
Thanks Mr. Brian Tracy for this valuable information
Thanks Sir Brian Tracey...this so helpful as im trying to learn this field selling..God Bless
about ten times watched. i really like this information. thank you
Thanks; Very nicely explained
Thank you Brian. You are great.
wow - what an amazing video - thanks Brian
I just want to say... How clear and true and straightforward this message o
Brian you are awesome and you are dead on. Thank you
u sound so kind and calm..that helps a lot, too!!!!thanks for helping me in 2018.haha
awesome advice, thank you
Best in the industry
i love this, i helps me alot, THANK YOU.. M
Mr. Tracy is the best!💞
vary much valid points to make the prospect center point.
I loved this!
Thank you, very much Brian !
Many thanks Mr.Brain, very nice and clear presentation. My greeting to your good self and to every expert who transfer his experience to all mankind.
I really love these tips strategies.
Anyway, got distracted ..this video is so true .. World of sale is such a complex.. But honestly I find that these points are amazingly true.. I am simple person in sales but I have com across through every single situation described in this video and I totally 100% agree. Thank you for sharing..
Gonna have our mock sales pitch tomorrow...Thanks! this is really helpful :)
Perfect Thanks its a big help
Best investment I ever made was buying his course. I got DVDs mp3s and A massive folder to guide me through the learning process! Cheers Bri!
If you don't mind me asking some questions. What program did you get exactly? How did it help you?
Omg. ..thank you Sir.. you are the Best in here. I shared this video with my Brother...but I think I will use some of your advice as well
very good ! I will apply all this rules from now on. lets see.
stunning.. it help me a lot. thanks sir :)
Thanks for the Great video! its awesome!
The tips from this man are going to make me obscene amounts of cash. Thanks Brian!
+Amar Zing (Amarzing) obscene eh?
+oopalonga Don't doubt him. You can achieve lots through Mr. Tracy
Ryan P . . .
0
How much cash you'd make?
Thank You!
The timeshare presenter told me the line that most people in my situation felt the same way, but now they're our best customers. My response was that I agree - timeshares are great for some people, just not for me.
How did they respond?
very good very straigth to the point but detailed enough
Awesome tips
This guy is totally brilliant and efficient
That was pretty amazing Brian. I make about 25 sales per week, 100 a month and 1.000 a year and for more than a decade but I’ve never known how to deal with objections. Thank you!
Excellent!! Stuff
It was good. Thank you
Pomona California's finest, Brian Tracy!
Old School. ❤️ it
This is super useful. Wonderful video!!
good material
I applaud you Brian! It is obvious this is not your best work, but you continue to be of service to sales staff like myself and others. Thank you very much! I hope your character matches your persona because your presence and legacy are truly remarkable. Your friend, John.
nice 👍👍👍 very informative
Thank you 🇱🇰
Nice one
Thanks for the great points about handling sales objections. I have another angle on handling the "I Can't Afford it" excuse in my latest video.
Thank you
Regards
Gaven Malope
Johannesburg / Sandton
South Africa
Great video! I loved it! And there is another guy called Donnie Boivin who also publish such videos that his real-life experience from struggling to becoming a successful person in his own life.
Actually I would love to know who is this lovely genuine person doing this video... I don't care about background ..
AAAAH, Y pensar que Brian y yo trabajamos, a distancia, con la misma empresa vendiendo papel carbón de alta calidad que usaba tinta líquida en vez de carbón. CÓMO HAN PASADO LOS AÑOS.
I love his hand movements
I'm very partial to his rapid sideways wobbles. Combined with his hand gestures, I could watch this guy all day!
haha that was so cute
Mind blowing
Unspoken objection: Ask open-ended questions and listen intently to the answers to get the prospect to reveal their concerns.
Excuses: Agree with the prospect's excuse, then show how other customers initially felt the same way but became satisfied with the product/service.
Malicious objections: Remain calm, positive, and polite, and take control by asking more questions about the customer's situation.
Request for information: This objection is easy to address because you can provide the requested information and move closer to making a sale.
Show off objection: Respond with flattery to make the prospect feel important and more likely to buy.
Subjective/personal objections: Focus on the customer by asking questions and listening to their answers. Address factual objections with proof and reassurance.
General sales resistance: Use open-ended questions to qualify the prospect and find out what they need from you.
Last ditch objections: Listen respectfully to final objections and reassure the prospect that the product/service is excellent and satisfied customers recommend it.
Sales resistance: Same as answer 7.
you are my mentor
very useful
wonderful
identifying which set of objections the customer is giving so you can test the close
This only works with me if I want to buy a product/service. Whenever timeshare representatives call me, they usually get a so called experienced closer. I just let them talk in circles. The closer never closes the deal with me.
Ask ask ask ask and ask questions
THANKS, A LOT. I'M TRYING TO FIGURE OUT THE STAIRS HAHAHA.
1.) Unspoken Objections
2.) Excuses
3.) Malicious
4.) Request For Information
5.) Show Off Objection
6.) Subjective/Personal Objections
7.) Objective/Factual Objections
8.) Sales Resistance
10.) Last Ditch Objection
Mr Brian.
How does one handle an objection at a closure script. For example. You've managed to answer your client's objections from the beginning of a pitch. All 3 objections, he then gives you his banking details, including his account number but when it comes to closure he says he's not interested and has financial problems.
Bear in mind I then did the financial OB and explained more about our product. How do you continue convincing him without now sounding desperate?
In these Covid times, there's a new objective... "I need it now. I can'twait".. "You mean it's not in stock?"
How we can handle the objection when we sell holiday Products, which are costly in Network Marketing?
brian I feel I running out of prospect what im gonna do
I need to say that this video is indeed useful. I actually don't like this guy since most of his videos are talking crap. But this is a very useful one.
I'm not a salesman. You asked why they couldn't let the product sell itself. I gave you the actual reason. I didn't say it was wrong or right in any moral sense. Whether they should be doing it is an entirely different matter from why they do it.
Today I open UA-cam look your video hear you talked is well
How can these techniques be adapted to job interviews?
It's a matter of numbers. If a company makes a good product and because of it gets, for instance, $10,000 in sales at some location, the application of basic sales techniques can increase that number. Amounts vary depending on the field, but let's just say it's 20% for simple math. In that case, they could make an extra $2,000 for zero extra cost. If you had a way that you could increase your paycheck without actually having to put out any money, you'd do it too.