I worked at a coffee shop in a book store and would stress out about the one hour I was alone while the other person on shift with me went on a dinner break...on a mostly quiet week day night. I definitely couldn't handle this!!
@Benjamin Joseph The line was really never more than 3 people (because I worked a week day night at a bookstore), and most were cool, but it was just my personality to get panicked haha.
as a barista, one of the most biggest pet peeves is when i’m making drinks/steaming milk, and the customer is just aggressively staring the WHOLE TIME. like you cannot see me pour because i’m behind an espresso machine so all you can see is my head
i really loved that! They were so mesmerised about the procces of steaming, and when i started to pour they were like woooooooooow :O :D. Every Bar let it be a bartender bar or a barista bar is a stage.... you are the actor, and the showman/woman, you have to entertrain and work with the perfecrtly balanced flow, so the costumer will enjoy seeing oyu work, cuz it makes them fell good, that there is someone who does a hard job really fast, precize and even have human contact, small talk, laughs, maybe help with direcitons, recommendation etc.. thats why i love it! Thats also why i left it :D sometimes had top work without any lunch break and after the 3rd day without proper food during the day i said fck this :D
I realized one day that I did that and I tried to stop. But to be honest..in a large iced drink...a lot of them forget it's three shots. So that's the reason I stare at them when I do.
maybe consider that a barista is the only person one is allowed to watch, so if one has anxiety about open spaces or a new coffee shop or interacting with anyone, doing the thing you're supposed to do, like staring at your order is the better option.
It's because to the average person there's something "magical" about specialty coffee making. If you look at most starbucks, the machines are faced away from the customers. It's partly to cover up that they're super-automatics and it's just basically button-pushing. However, it's also to discourage the customer from staring, asking questions, demanding corrections or chatting up the barista. All of that slows down the line and means less money for $bucks. In independent coffee shops with ultra nice machines, they want to show off the process, the machines and the craftsmanship, and the baristas are often encouraged to be friendly with customers.
know the feeling. not as a barista but i used to make pizzas and when i had 5 or 6 people order multiple pizzas each... i also had to put some wood in the pizza oven and make the pizzas. sometimes by myself although most times i had someone help with making them. whenever i had time id cut all the things so everything was ready for when customers walked in ahah
@@firstsoldier4257 most people are understanding but there’s always that one customer who thinks their order is so important that they don’t deserve to wait 🤷🏻♀️
I don't know why... but I find it fascinating to watch her manage all this. I don't think I could do it. I would spill a lot of stuff and get orders wrong and get fired.
This is like a resume/CV video to show potential new employers if she ever decides to move on. She’s fast but steady, greets everyone, knows her frequent customers/drinks and maintains her work station.
Big props not only being able to manage all of this but more importantly: Acknowledging each customer with a cheerful greeting not matter how busy you are Thanking each customer when they get their drink Hope each customer that comes to you realizes how great of a barista they have (and tip you well!)
@@farahabdulahi474 can somewhat agree but in this case, seeing that she is working alone and still treating every customer with a smile and being efficient deserves that little bit extra I think. In a Starbucks where there is always multiple people working etc is a different story.
@@farahabdulahi474 agreed, there was a dude (American I guess?) Who always insisted on giving every server a gold coin. Accidentally put so many coins in the washer cuz no one else does that here and I'd Always forget to remove his coin from my pockets
@@farahabdulahi474 tbh i tip great baristas quite frequently, especially if I know I'll be going past there again in future. Being a barista is an accessible trade, but there are so many levels to it. You could make it 2/1000 and make their day/week
I worked at a coffee shop in a book store and would stress out about the one hour I was alone while the other person on shift with me went on a dinner break...on a mostly quiet week day night. I definitely couldn't handle this!!
@@Fernandez218 It was the Borders book store policy if you worked a 9 hour shift. :) Honestly, I would have rather had a shorter break and went home earlier.
@@manujohn99 why are you so bitter? I bet you’re one of those people who think the minimum wage shouldn’t be raised to $15. Try thinking before you start some petty argument.
@@him4671 just before the end of the video her second staff member turned up. That's only like 15-20 mins alone. I'd say that's commonplace for a small business
@@picnic4 Cmon, how is this a rush though. 6-7 people in the span of 20 mins. In the takeaway I work at theres at least 10 phone call orders and 10 front of house orders coming in at the same time. And that’s within 20 minutes. In one hour stuff is even more mad. Rushes last 2-3 hours and it’s non stop.
just started working as a barista and this makes me feel so much better about juggling so many orders and being all over the place and making customers wait even though i’m working as fast as i can :) thank you!
@@cheryl-ann7884 I’m a barista myself and trust me once you master the art of frothing milk perfectly you are good to go and everything else will look easy
there is something very fascinating when watching someone who is a pro do their job, whether it be pouring concrete, cleaning pools, trading stocks, you name it. keep it up!!
I've was that person over 20 years ago when I was a manager at a starbucks knock off coffee shop. People constantly never showing up for work, calling in sick or just straight up ghosting. I handled crazy stressful days all alone, getting yelled at why it took so long, and just trying to earn a living. The hard work paid off eventually. I know have a great job, live in a great place and ive had so many adventures along the way. Cheers to the workers of our world during these trying times! Thank you!
@@vectorhold6489 I’m going to start working at Starbucks really soon but local coffee shops look like way more fun to work at. Did you’re working at Starbucks
@@yarndoge9128 I never worked for Starbucks. They wouldn't hire me, but I got hired at Peet's. I was only there for a few months until I was back on the road touring in my band. The smaller mom and pa coffee shops are great to work at. You're supporting a local business, they give back to the community and they're typically more lax on dress codes. Was able to wear heavy metal tshirts and shorts. Starbucks pays pretty good, has insurance some kind of college degree program I hear is wonderful. Good luck and have fun! :)
I know at my cafe we can only have a certain amount of employees working at a time in order to social distance. During rush, we will have one person POS and the other making drinks and grabbing pastries. The cashier will help with pastries if we get backed up and keep our brewed coffee fresh
speaking from experience, it can become quite stressful, but it is so fun to just do what you know and not think too much, I find it so fun really and I have anxiety lmao
The café I work at usually has 2-4 ppl working at a time, we get so busy. And I still get stressed out being the one just steaming milk. So congrats to you for staying so calm when you’re doing shots, milk, hand off AND taking orders all at once! Incredible!
I usually work solo openings, and 8 am’s if I’m not opening that day, and man. Solo rush is a pain. Every now and then I’ll hear “take your time” from a customer with a lobby both waiting for their drinks, and some still to be served 🥲 The kindness and patience in the very least, is always definitely appreciated when I’m alone even if I can’t afford to break away from that rush momentum lmao
I feel like youtube recommending this to me was a huge sign... I had an awful stressful day at work today. My cafe does food as well as coffee and I was training a new hire. It was just me and them for the last four hours of the shift (not very busy like this video) and I was really really struggling. I love being a barista and would love to just do that, but I never want to work alone during busy times because it just feels inhumane in a way. Thanks so much for helping me not feel so alone, you're doing a great job.
This is why it’s so important to be nice to people and to have your order ready before approaching. I’ve never been a barista but I can imagine the wrench it throws in their busy rush when people just stand there and hold up the line!
I'm a complete novice to this level of coffee consumption (never been a big fan of Starbucks and the like, and local Western-themed roasteries or cafes are only a recent highlight trend as of 2-3 years back at my place), so I usually look up at the menu once I'm up at the counter, and ask baristas on which coffee I can get that is sweet (no fan of no-sugar coffees). More often than not it's vanilla latte or some such stuff. I would love to explore other blends, but buyer's remorse got me back (again, not a fan of no-sugar coffee).
As a waitress myself I have to say that this was so inspiring. I get stressed so quickly as soon as three people or more are waiting and this really boosted my confidence haha good job!!
Dude. I'm only 4 minutes in and I'm hooked. As a Starbucks barista who works at one of the busiest stores DT/mobile/cafe store in our district, I've learned to be fast. I'm trusted at this point (1 yr in) and I've been "happy" about the improvements I've made. But DANG. This- is is a different level. Measuring out each shot so precisely, steaming your milk perfectly every time, and staying so calm and quick as the rush comes.....if you put me in your situation, I'd fail, if you'd be in mine, you would be the best out of all of us. You truly know the science and art of pulling beautiful shots, and steaming your milk majestically. LOL. The biggest difference is probably the way we pull shots vs you, and the syrup options we have vs yours. As you probably know, ours is....automated. We press a button, or a few at most if they want ristretto, 1/2 caf, updosed, blonde, or decaf shots. We also get trained on milk techniques, but the most latte art we're trained on is a dot for the flat white....yeah. Other than that. we can decide to do latte art if we want, but apparently "nobody got time for that" since for our rush, aka we call it "peak", is expected to be 30 seconds with handheld orders (meaning there is someone outside to take orders as well as our speaker box) and around 45 seconds on an average day without handheld. It's sad, drive times suck out so much of the best things....like an opportunity for actual customer connection. Lol. GREAT job. Great video. Very sorry for the rant. Cheers from the U.S!
Have you considered moving the cups so they are easier to reach? I think it's worth the effort to make frequent tasks easy. Consider a cup dispenser so you can get a cup with 1 hand and 0 attention. Also, can you get a clicky Sharpie? It's fancy but you don't need to take the extra motion to post or cap the pen. In high-end electronics assembly factories, we design the work flow so the operator can use both hands without needing to look at each thing. Anyway, it's enjoyable to watch you work. Somehow it's all very positive...
Currently working in a cafe with only 1 staff member at a time, coffees, short order, hot food & sandwich bar… watching you gives me a sigh of relief, myself and other staff that work out shifts alone do an amazing job just like yourself and we need to cut ourselves some slack when we feel like we’re making people wait or not doing a good enough job. We’re actually superstars running solo like this 👌🏻 You did an amazing job too 🙂
Nice to see that she's weighing out the gram input. Even with the stress of cash tending and making coffees for customers looking to get in and get out, while following procedures and not skipping steps is a huge plus. Great job!
@@NicGiollaMhichil tipping is illegal in Australia and it is considered rude. Unlike America, minimum wages in Australia is super good and I am sure she earns about $30 to $40 for the kind of work she does. :)
I’m a new barista and even making more than 2 drinks at a time is really stressful to me, let alone taking orders and payments at the same time!! I’m really grateful there’s always at least 2 people working at our cafe.
For some reason, I really enjoyed just sitting back and watching this lady breeze through her routine. Albeit that I'm a level one barista(with no current work experience) I'm well aware of how seemingly difficult it would be to take orders and work the machine. The lever on the side of this setup for steaming the milk was especially exciting to see in action.
I respect y'all so much, whenever I think of complaining bc it's taking long I say to myself "don't even think of it, it's not you dealing with all of that work"
I don't understand why she can't have another person to help??? that's just because she doesn't wanna share the money???? silly though..so annoying to wait that long for ur coffee. This kindda job requires more than one person, as u serve many at a time. So what so impressive about being late??? ..Impressive is that when the right amount of people getting the job done on time and making customers happy. Sorry hon
These videos are a win win for everyone. We get to enjoy behind the scenes of a cafe and you get to see yourself work on bar and constantly be improving.
Being a cook in charge in breakfast service makes me relate to this more. People can be super rude and demanding at the same time but you just got to smile and do the fckn job anyway
It is so interesting to see how a barista works from this point of view! To me it feels like a barista making coffee is like a form of art or something 😍
I feel you right now. Basically looking my self from a different POV. You nailed it and what makes it evem more perfect is how you keep the machine and the rest of tools so clean. Great job
As someone who works in a similar position (boba barista) i must say huge respect to you for being able to tackle so many different tasks all at once nonetheless alone! A lot of people undermine the skill and critical thinking process it takes to be able to do this kind of thing! *sending virtual hugs* ♥️
So she can acknowledge every customer perfectly even when she’s alone and busy but I can’t get one of the 8 Starbucks baristas to even look at me for a mobile order... wish this place was in my area
@@IIVIIATT2 i really try my best to make it a good experience though i love my job but working for a big corporation makes it a little difficult. i try to make sure everybody feels welcome it’s just so hectic
to be fair, my store sees an average of 800 transactions a day, 3 workers a shift, and have to babysit customers that projectile vomit and spray poop all over our bathrooms all for minimum wage.
I’m a barmaid and this is so relatable, I had quite a rush last week while I was working alone, the bar almost fills up. It’s pretty satisfying when you manage to multitask everything and get people their drinks but so stressful when you get stuck on something and people start waiting too long
I was once a barista at starbucks ph. Man, i miss those days. The morning and afternoon rush. The pressure of long lines, smell of coffee in the morning, sound of milk steaming, making shots, greeting our customers and having a convo about their day/interests. It's just nice working at coffee shop 😊
I like to go to work early to help out my co worker so they don’t feel stress. I used to work at a cafe and I get very anxious having to multitask like that, and when I see my co worker clocked in, it gave me such relief feeling that Im getting help. She’s doing a good job handling all those customers 💯💯💯 you deserve a raise!
Watching you work feels like when I’m playing cooking mama, but normally after the 3rd customer I start falling apart 😂. You can keep situations composed, and well mannered. You’re awesome gal, good job.
This is my dream shift. I loved working in a busy coffee shop by myself. Gave me a chance to chat with customers and make a bunch of drinks! I miss this!
As a barista who works at a very busy cafe, I find it so satisfying when working solo and it’s busy, the adrenaline, the rush, the pressure is what I live for. Jeez i feel like i need to fly out to melbourne and give her a hand 😂
I still reminisce about my rush hour barista shifts. The flow state was unlike anything else. This comments section is crazy. It never occurred to me that other people would see this and feel anything other than jealousy for what this woman is doing.
Oh man, I could watch this for hours.. It really lets me escape the stress from this year for a few minutes. Thank you for sharing these! Australia seems like such a lovely country to live in. Sigh, maybe I should start saving up to move, another ten year plan haha
Theres no time to relax sometimes. Writing shelf life of toppings, cleaning the coffee machine, mopping the floor every time, checking pastry. And customers expect their coffee 1 sec ready🤣
As someone who is moving on from starbucks to more independent coffee shops this was a super informative video. Good for learning how to sequence drinks and what steps to prioritize especially since starbucks machines are completely automatic
Ah, watching this had me on edge but I was enjoying seeing her multitasking. I work at BIGGBY Coffee and working a morning shift alone was honestly quite fun until mid-rush when I have 5+ people in line waiting for their drink and others continue to walk in. I hate the feeling of making people wait. Our standard of talking to customers while they wait is also quite difficult to execute when I’ve got a billion different things going on while thinking about what I need to do next. I thoroughly enjoyed watching this though :)
My anxiety went through the roof simply by seeing her making all this stuff while people watched and waited for her even though she was handling it so well!! :‘)
Awww I missed this 🥺 I worked at Michel’s for a year and do openings on winter. I always panic with the morning rush but it makes me happy when I make their favourite coffee 💜
Me too! When I finally got a HX machine at home and was able to steam milk and pour a shot at once I felt very efficient. Can’t imagine doing 3x shots, grinding beans, steaming milk and pouring different milk haha
I used to work as an uber driver, after a couple of years of it, you become a master of small talk. It helps on those long rides or in your case in those long waits between paying and being served your order. Its good to make small talk. It makes the3-5 minutes wait seem like a minute. Learning how to interact also helps keep clientele. Cheers and I loved the video!
I find that alternating routines (starting second customer's drink while drink one is going, then taking payment from second and third, etc) helps space tasks out and it's less movement.
I was working by myself for a whole Sunday night shift at Second Cup, and just my luck, I had a mini rush of people come in at the same time 😩 Lucky for me, a coworker was walking by and came in to help me with the rush 😊 There is no stress greater than working retail, and dealing with a line up by yourself!
I felt the anxiety in my chest when I saw the third customer come in, and I never worked as a barista or even in retail! The panic of feeling rushed, the need for everything to be perfect for the customer, and the anxiety of losing track would never help me working jobs like these! Fair play to you!
As an ex barista myself, i really love making coffee and brings up the smile in the cup but the only thing i hate is the anxiety when you still have some cups going on then another customer keep coming. Thumbs up for you:)
Your Customer service and multitasking skills are amazing! I worked in a few cafes and I could only make 1 coffee at a time, although they were slow places, so it didn't matter to much
I live in Greece where we basically can't live without coffee. We have a small take away coffee shop with amazing coffee. There are constantly all morning at least 5-6 people waiting in line to get coffe + a bazilion delivery orders. There are only two guys making them and one cashier and they work like a well oiled machine.
![[Barista Vlog] How Baristas Work in Melbourne Cafe | Coffee Shop Ambiance | LaurAngelia](http://i.ytimg.com/vi/H6PEASURytE/mqdefault.jpg)
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The fact that I already felt stress for her about the second person coming in while still making the first drink lmao
When things back up at my engineering job I just get in that mind set of the most stressful job I’ve had in my life, Dunkin Donuts morning rush.
I worked at a coffee shop in a book store and would stress out about the one hour I was alone while the other person on shift with me went on a dinner break...on a mostly quiet week day night. I definitely couldn't handle this!!
You get used to it, don't get panicked lol
@@Angel1810 Haha, I wish...because in the 2 years I worked there, I never did! ;)
@Benjamin Joseph The line was really never more than 3 people (because I worked a week day night at a bookstore), and most were cool, but it was just my personality to get panicked haha.
This reminds me of those restaurant games where the customer coming in non stop.
thats my usual day as fucking sushi cook. nonstop orders from 10am to midnight.
Except that's what happens in real life.
lol yeah
That's what I thought too and customers get angry and go out of the shop..lol
Yeah they should put Donkey Kong music in the background 😭
as a barista, one of the most biggest pet peeves is when i’m making drinks/steaming milk, and the customer is just aggressively staring the WHOLE TIME. like you cannot see me pour because i’m behind an espresso machine so all you can see is my head
Haha.. They just can't wait to get that good stuff from you!
i really loved that! They were so mesmerised about the procces of steaming, and when i started to pour they were like woooooooooow :O :D.
Every Bar let it be a bartender bar or a barista bar is a stage.... you are the actor, and the showman/woman, you have to entertrain and work with the perfecrtly balanced flow, so the costumer will enjoy seeing oyu work, cuz it makes them fell good, that there is someone who does a hard job really fast, precize and even have human contact, small talk, laughs, maybe help with direcitons, recommendation etc.. thats why i love it! Thats also why i left it :D sometimes had top work without any lunch break and after the 3rd day without proper food during the day i said fck this :D
I realized one day that I did that and I tried to stop. But to be honest..in a large iced drink...a lot of them forget it's three shots. So that's the reason I stare at them when I do.
maybe consider that a barista is the only person one is allowed to watch, so if one has anxiety about open spaces or a new coffee shop or interacting with anyone, doing the thing you're supposed to do, like staring at your order is the better option.
It's because to the average person there's something "magical" about specialty coffee making. If you look at most starbucks, the machines are faced away from the customers. It's partly to cover up that they're super-automatics and it's just basically button-pushing. However, it's also to discourage the customer from staring, asking questions, demanding corrections or chatting up the barista. All of that slows down the line and means less money for $bucks. In independent coffee shops with ultra nice machines, they want to show off the process, the machines and the craftsmanship, and the baristas are often encouraged to be friendly with customers.
Noone searched for this, but everyone watched it still.
same here
ua-cam.com/video/47l14wTGafU/v-deo.html
LOL
Facts
watching videos about steak before this
Every barista knows the panic when you're by yourself and you see 2-3 people walk in and you're already behind a few drinks 🥴
there is no need to panic in my prime time as a barista I served 6-8 people by myself in the city of london...
know the feeling. not as a barista but i used to make pizzas and when i had 5 or 6 people order multiple pizzas each... i also had to put some wood in the pizza oven and make the pizzas. sometimes by myself although most times i had someone help with making them. whenever i had time id cut all the things so everything was ready for when customers walked in ahah
@@pyroghost11 stfu
@@firstsoldier4257 most people are understanding but there’s always that one customer who thinks their order is so important that they don’t deserve to wait 🤷🏻♀️
ua-cam.com/video/47l14wTGafU/v-deo.html
I don't know why... but I find it fascinating to watch her manage all this. I don't think I could do it. I would spill a lot of stuff and get orders wrong and get fired.
When person 5 and 6 walked in, I started to feel panicky, lmao.
I think it´s just a matter of getting used to
Routine..it becomes automatic I'm sure. Just like any job. You'd be surprised what Humans can do.
repetition makes it possible. She's good at it thou
You just need to breathe in those moments. You’re only human, take it one person at a time
Getting up early ✅
Interacting with people ✅
Being busy ✅
holy shit it’s my worst nightmare
And its also the key to happiness. Try it
I hate it when I arrive at the office and I already have people waiting for me :)
Coffee shops stay open later too. I only work from noon on. Still kinda sucks
@@Katarina23 the key to YOUR happiness maybe👌
Hahaha if me.. My hand will shaking while doing it..
This is like a resume/CV video to show potential new employers if she ever decides to move on. She’s fast but steady, greets everyone, knows her frequent customers/drinks and maintains her work station.
Big props not only being able to manage all of this but more importantly:
Acknowledging each customer with a cheerful greeting not matter how busy you are
Thanking each customer when they get their drink
Hope each customer that comes to you realizes how great of a barista they have (and tip you well!)
lol maybe 1/1000 customers would tip. It would be weird tipping a barista in Australia and I imagine even the barista would find it a little awkward
@@farahabdulahi474 can somewhat agree but in this case, seeing that she is working alone and still treating every customer with a smile and being efficient deserves that little bit extra I think. In a Starbucks where there is always multiple people working etc is a different story.
@@farahabdulahi474 agreed, there was a dude (American I guess?) Who always insisted on giving every server a gold coin. Accidentally put so many coins in the washer cuz no one else does that here and I'd Always forget to remove his coin from my pockets
@@farahabdulahi474 tbh i tip great baristas quite frequently, especially if I know I'll be going past there again in future. Being a barista is an accessible trade, but there are so many levels to it. You could make it 2/1000 and make their day/week
Yeah here in Australia we don’t tip unless the server is incredible. So tipping would be a bit odd
Give this girl a raise.
Preach it
@@laurangelia marry me
@@alt_stories9229 no
Gotta say if it’s not her own shop she needs to give it all and open her own business
@@pdbaeta it wasn't her shop tho she works there
She is just so fast and professional, also very friendly, I would definitely drink my coffee there.
Thank you for that :)
@@laurangelia i miss Melbourne 😭😭😭😭
This makes me nervous. I really don't like the feeling of making people wait. She does a really good job. I would be all over the place.
It can't be instant, if people can't handle waiting they don't need to go out to get coffee
I worked at a coffee shop in a book store and would stress out about the one hour I was alone while the other person on shift with me went on a dinner break...on a mostly quiet week day night. I definitely couldn't handle this!!
@@joannk.2557 wtf?! one hour break? i work in retail but coffee shop giving one hour break is cray cray.
@@Fernandez218 It was the Borders book store policy if you worked a 9 hour shift. :) Honestly, I would have rather had a shorter break and went home earlier.
@@joannk.2557 i worked 10 hour shifts for years at CVS/pharmacy. only 1 half-hour break allowed.
People that work these types of jobs do not get paid enough...
@@manujohn99 you're assuming I earn more than her...
@@manujohn99 they’re literally just saying her hard work deserves more compensation than the average barista wage, not that deep
@@manujohn99 you're doing too much idiot
@@manujohn99 why are you so bitter? I bet you’re one of those people who think the minimum wage shouldn’t be raised to $15. Try thinking before you start some petty argument.
@@manujohn99 and you’ve gotten ratio’d on every single reply to your comment.
The amount of stress I felt from watching her first six customers is unreal.
Don't know why they don't hire another person. So some people don't walk out
SAME LOL
@@him4671 just before the end of the video her second staff member turned up. That's only like 15-20 mins alone. I'd say that's commonplace for a small business
@@picnic4 Cmon, how is this a rush though. 6-7 people in the span of 20 mins. In the takeaway I work at theres at least 10 phone call orders and 10 front of house orders coming in at the same time. And that’s within 20 minutes. In one hour stuff is even more mad. Rushes last 2-3 hours and it’s non stop.
I can't even serve 3 customers in Overcooked
just started working as a barista and this makes me feel so much better about juggling so many orders and being all over the place and making customers wait even though i’m working as fast as i can :) thank you!
u got insta
@@arnoldthegreat4138 down bad 📸
same here tbh
Wauw good job! I would be nervous to see the customers waiting in a line. Well done xxx much love
Props to you, I worked as a barista for 2 shifts and then quit. Couldn't even steam milk lol
As a barista myself, I can watch you do this all day. It’s crazy what little things we do without recognizing! You killed it girl
Don’t know how she does it. 6 minutes in, and I’m already having a panic attack. RESPECT for this woman. 🤯
The way she has to reach over for the tablet makes me uncomfortable lol. doing that the entire day must get annoying af.
I wonder if that makes her side or back hurt a bit.
so impressed with how she can steam the milk WHILE keeping her hand steady WHILE tidying up ugh i could NEVER
well obviously its not her first time doing that so yeah. Doing it regularly makes your brain used to it
u got insta
Former barista. Hold a pitcher in one hand. Wipe the counter with the other hand. It's not that hard.
@@jcasetnl yeah i getchu cuz im learner myself and i know frothing good milk takes practice that’s why i said i was impressed ahahahahah
@@cheryl-ann7884 I’m a barista myself and trust me once you master the art of frothing milk perfectly you are good to go and everything else will look easy
there is something very fascinating when watching someone who is a pro do their job, whether it be pouring concrete, cleaning pools, trading stocks, you name it. keep it up!!
I've was that person over 20 years ago when I was a manager at a starbucks knock off coffee shop. People constantly never showing up for work, calling in sick or just straight up ghosting. I handled crazy stressful days all alone, getting yelled at why it took so long, and just trying to earn a living. The hard work paid off eventually. I know have a great job, live in a great place and ive had so many adventures along the way. Cheers to the workers of our world during these trying times! Thank you!
Where was the owner of the coffee shop? 😗
@@factsoverfiction7826 Out on dates with rich men, vacations, getting plastic surgery. No joke.
@@vectorhold6489 I’m going to start working at Starbucks really soon but local coffee shops look like way more fun to work at. Did you’re working at Starbucks
@@yarndoge9128 I never worked for Starbucks. They wouldn't hire me, but I got hired at Peet's. I was only there for a few months until I was back on the road touring in my band. The smaller mom and pa coffee shops are great to work at. You're supporting a local business, they give back to the community and they're typically more lax on dress codes. Was able to wear heavy metal tshirts and shorts. Starbucks pays pretty good, has insurance some kind of college degree program I hear is wonderful. Good luck and have fun! :)
Starbucks knock off? Was it really a knock off or just a coffee shop? Because coffee was before Starbucks..and so were lattes.
I don't even like Coffee, but there's something so satisfying about watching someone working so well to make it! You've got a new viewer!
Welcome aboard!
I can't even serve 3 customers in Overcooked and here she is serving the community AND doing it alone!!!
i used to work in a hospital making coffees and sometimes while working solo a nurse come with 15+ coffees and that is just one order :)
I understand this. Cafes need to hire at least 2 baristas during rush hours
I know at my cafe we can only have a certain amount of employees working at a time in order to social distance. During rush, we will have one person POS and the other making drinks and grabbing pastries. The cashier will help with pastries if we get backed up and keep our brewed coffee fresh
@@victoriaklassy3010 Her co-worker asked if she got this and she looked like she didn’t need his help.
Yes I think
Damn this made me realize barista might be a more stressful job that i imagined to be
If it’s actually busy, then yes! It can be extremely stressful. Speaking from experience here
speaking from experience, it can become quite stressful, but it is so fun to just do what you know and not think too much, I find it so fun really and I have anxiety lmao
it can be incredibly stressful but it's also the most fun kinda stress?? especially if your customers are generally cool people
As a barista, I appreciating you acknowledging this. 💙☕️
I work and the 2nd busiest starbucks in my district....it's stressful for sure 🙃
The café I work at usually has 2-4 ppl working at a time, we get so busy. And I still get stressed out being the one just steaming milk. So congrats to you for staying so calm when you’re doing shots, milk, hand off AND taking orders all at once! Incredible!
I usually work solo openings, and 8 am’s if I’m not opening that day, and man. Solo rush is a pain. Every now and then I’ll hear “take your time” from a customer with a lobby both waiting for their drinks, and some still to be served 🥲
The kindness and patience in the very least, is always definitely appreciated when I’m alone even if I can’t afford to break away from that rush momentum lmao
Someone has rightly said that a happy family is when there is a wise and loving woman in it.
This was stressful and relaxing at the same time. I don't even know how.
the morning ambiance is so calming i can't even explain
I feel like youtube recommending this to me was a huge sign... I had an awful stressful day at work today. My cafe does food as well as coffee and I was training a new hire. It was just me and them for the last four hours of the shift (not very busy like this video) and I was really really struggling. I love being a barista and would love to just do that, but I never want to work alone during busy times because it just feels inhumane in a way. Thanks so much for helping me not feel so alone, you're doing a great job.
Power to you love
Most of people sometimes they work alone like this but I think it is she is a professional sale ❤❤❤❤
This is why it’s so important to be nice to people and to have your order ready before approaching. I’ve never been a barista but I can imagine the wrench it throws in their busy rush when people just stand there and hold up the line!
I'm a complete novice to this level of coffee consumption (never been a big fan of Starbucks and the like, and local Western-themed roasteries or cafes are only a recent highlight trend as of 2-3 years back at my place), so I usually look up at the menu once I'm up at the counter, and ask baristas on which coffee I can get that is sweet (no fan of no-sugar coffees). More often than not it's vanilla latte or some such stuff. I would love to explore other blends, but buyer's remorse got me back (again, not a fan of no-sugar coffee).
She maxed out her agility points during character creation. What a legend
?
As a waitress myself I have to say that this was so inspiring. I get stressed so quickly as soon as three people or more are waiting and this really boosted my confidence haha good job!!
This is like Overcooked, but for coffee, and you just beat this level with 3 stars.
Does overcooked has a single player options though? 😉
@@laurangelia Actually yes, and its horrible! You have to control two chefs with one controller! lol
HAHHAHAHHAHAHHAAHHHAH
@@xNamsu almost like what she's doing lol :D
Dude. I'm only 4 minutes in and I'm hooked. As a Starbucks barista who works at one of the busiest stores DT/mobile/cafe store in our district, I've learned to be fast. I'm trusted at this point (1 yr in) and I've been "happy" about the improvements I've made. But DANG. This- is is a different level. Measuring out each shot so precisely, steaming your milk perfectly every time, and staying so calm and quick as the rush comes.....if you put me in your situation, I'd fail, if you'd be in mine, you would be the best out of all of us. You truly know the science and art of pulling beautiful shots, and steaming your milk majestically. LOL.
The biggest difference is probably the way we pull shots vs you, and the syrup options we have vs yours.
As you probably know, ours is....automated. We press a button, or a few at most if they want ristretto, 1/2 caf, updosed, blonde, or decaf shots.
We also get trained on milk techniques, but the most latte art we're trained on is a dot for the flat white....yeah. Other than that. we can decide to do latte art if we want, but apparently "nobody got time for that" since for our rush, aka we call it "peak", is expected to be 30 seconds with handheld orders (meaning there is someone outside to take orders as well as our speaker box) and around 45 seconds on an average day without handheld. It's sad, drive times suck out so much of the best things....like an opportunity for actual customer connection. Lol. GREAT job. Great video. Very sorry for the rant. Cheers from the U.S!
Thank you for your comment, Erin :) I'm sure you're doing really good at your job too, kudos to you and keep it up!
omg I never realized being a bartender could be so hard. I truly respect your profesionalism while being nice and smiling all the time!
Barista, not bartender
Bartender tends to the bar. Barista tends to cafes/coffee shops.
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This video has no business being this calming and therapeutic.
it really bothered me when the guy walked out right when you were serving his drink!
Where?
@@louiep432 The one at 5:18
Did he leave without his coffee? He already payed 🤨
@@Anne-bb3wp Yup she was just about to serve and he walked out. He already paid but oh well she still gets his money haha
Ali I’m not really sure but it looked like he was outside to take a phone call I’m pretty sure he returned for his coffee lol
Have you considered moving the cups so they are easier to reach? I think it's worth the effort to make frequent tasks easy. Consider a cup dispenser so you can get a cup with 1 hand and 0 attention. Also, can you get a clicky Sharpie? It's fancy but you don't need to take the extra motion to post or cap the pen. In high-end electronics assembly factories, we design the work flow so the operator can use both hands without needing to look at each thing. Anyway, it's enjoyable to watch you work. Somehow it's all very positive...
Good idea 💡
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The fact that you mix the sugar with the cream so that way you know it dissolves is the best tip anyone can learn lol
This is so nice to watch. I was a barista for 7 years and now in a different industry, watching you takes me back and makes me feel nostalgic!
Currently working in a cafe with only 1 staff member at a time, coffees, short order, hot food & sandwich bar… watching you gives me a sigh of relief, myself and other staff that work out shifts alone do an amazing job just like yourself and we need to cut ourselves some slack when we feel like we’re making people wait or not doing a good enough job. We’re actually superstars running solo like this 👌🏻 You did an amazing job too 🙂
Nice to see that she's weighing out the gram input. Even with the stress of cash tending and making coffees for customers looking to get in and get out, while following procedures and not skipping steps is a huge plus. Great job!
Once you have your routine down, shaving a couple seconds by skipping a step like that can just throw you off even more.
Oh my god. This Cafe is like a 15-minute walk from my home. Time to visit this place.
ooo she bringing in new customers too!! she really do need a raise
make sure she's busy when you go in, and order for 4 people
@@charleson11 HAHAHAHAHAHAHAHAHAHA. xD
Make sure to tip :)
@@NicGiollaMhichil tipping is illegal in Australia and it is considered rude. Unlike America, minimum wages in Australia is super good and I am sure she earns about $30 to $40 for the kind of work she does. :)
I’m a new barista and even making more than 2 drinks at a time is really stressful to me, let alone taking orders and payments at the same time!! I’m really grateful there’s always at least 2 people working at our cafe.
Now if thats stressful for you imagine what multi tasking in kitchen looks like
@@willpower-rx8wk Have definitely done this too
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i got nervous seeing the 2nd customer walk in hahaha
LOL why is that? I feel same!
shit. me too. HAHA
Me too, cause if I was her, I would be the only person in the store and there were too much going on at the same time.
Welcome to hospitality :D
Ahahah me too :D
I could watch 10 hours of this. Makes you feel like you're there. Just a sweet escape.
For some reason, I really enjoyed just sitting back and watching this lady breeze through her routine. Albeit that I'm a level one barista(with no current work experience) I'm well aware of how seemingly difficult it would be to take orders and work the machine. The lever on the side of this setup for steaming the milk was especially exciting to see in action.
Glad you enjoyed it!
I respect y'all so much, whenever I think of complaining bc it's taking long I say to myself "don't even think of it, it's not you dealing with all of that work"
Appreciate you :)
This is your daily dose of anxiety for 19 minutes straight
INDEED, when the second cust came yet she hasn’t finish serving the first one yet I already have anxiety.
I don't understand why she can't have another person to help??? that's just because she doesn't wanna share the money???? silly though..so annoying to wait that long for ur coffee. This kindda job requires more than one person, as u serve many at a time. So what so impressive about being late??? ..Impressive is that when the right amount of people getting the job done on time and making customers happy. Sorry hon
The reason why I don't like working on this kind of business.. I'm definitely gonna be so nervous and sweat a lot! :D
i wanted to become a barista but when i saw this....
@@angieaa8079 she doesnt own the shop so its not her decision on having another person help her
Here I am... watching another person doing their job instead of doing mine lol
I'm crying over this comment
ah the bureaucracy
hahaha
I’m watching this in my desk right now 😂
These videos are a win win for everyone. We get to enjoy behind the scenes of a cafe and you get to see yourself work on bar and constantly be improving.
Being a cook in charge in breakfast service makes me relate to this more. People can be super rude and demanding at the same time but you just got to smile and do the fckn job anyway
Is it just me or does anyone else find it so soothing watching a good barista at work??🤔
This just gave me PTSD of one Christmas day 15 years ago when I was working solo at a cafe. 20+ customers in line, and my worker was on lunch break.
oh my god i would never forget a day like that
What cafes are open on Christmas Day?!
@@JC_46 One of Borders Bookstore Cafes...no longer in business.
Seeing her making and serving coffee is just so relaxing.
It is so interesting to see how a barista works from this point of view! To me it feels like a barista making coffee is like a form of art or something 😍
Me when customers started to come:
WAIT!!!!!! We're temporarily closed, come back when I'm done with their orders! hahaha
Bruhh we have the same mind thinking
I feel like you need a clicky sharpie to save time on capping lol!
I do need one that will stay on my pocket, I just kept losing it and it's just spread out everywhere
@@laurangelia maybe get one to wear around your neck like a necklace haha
Colicky sharpies are the best!
I feel you right now. Basically looking my self from a different POV. You nailed it and what makes it evem more perfect is how you keep the machine and the rest of tools so clean. Great job
As someone who works in a similar position (boba barista) i must say huge respect to you for being able to tackle so many different tasks all at once nonetheless alone! A lot of people undermine the skill and critical thinking process it takes to be able to do this kind of thing! *sending virtual hugs* ♥️
Thank you and very well said, Alex :)
So she can acknowledge every customer perfectly even when she’s alone and busy but I can’t get one of the 8 Starbucks baristas to even look at me for a mobile order... wish this place was in my area
to be fair normally we have been treated awfully all day
@@ambunny4606 that’s true I’ve also seen that
@@IIVIIATT2 i really try my best to make it a good experience though i love my job but working for a big corporation makes it a little difficult. i try to make sure everybody feels welcome it’s just so hectic
@Joe Bosco ok tough guy online
to be fair, my store sees an average of 800 transactions a day, 3 workers a shift, and have to babysit customers that projectile vomit and spray poop all over our bathrooms all for minimum wage.
I’m a barmaid and this is so relatable, I had quite a rush last week while I was working alone, the bar almost fills up. It’s pretty satisfying when you manage to multitask everything and get people their drinks but so stressful when you get stuck on something and people start waiting too long
I was once a barista at starbucks ph. Man, i miss those days. The morning and afternoon rush. The pressure of long lines, smell of coffee in the morning, sound of milk steaming, making shots, greeting our customers and having a convo about their day/interests. It's just nice working at coffee shop 😊
I like to go to work early to help out my co worker so they don’t feel stress.
I used to work at a cafe and I get very anxious having to multitask like that, and when I see my co worker clocked in, it gave me such relief feeling that Im getting help.
She’s doing a good job handling all those customers 💯💯💯 you deserve a raise!
Watching you work feels like when I’m playing cooking mama, but normally after the 3rd customer I start falling apart 😂. You can keep situations composed, and well mannered. You’re awesome gal, good job.
As a former barista loved every minute of it, excellent cleanliness and I worked a lot with synesso, so thanks for bringing back some great memories
This is my dream shift. I loved working in a busy coffee shop by myself. Gave me a chance to chat with customers and make a bunch of drinks! I miss this!
As a barista who works at a very busy cafe, I find it so satisfying when working solo and it’s busy, the adrenaline, the rush, the pressure is what I live for. Jeez i feel like i need to fly out to melbourne and give her a hand 😂
You seem like you have hero like qualities.. something many don’t have.
I still reminisce about my rush hour barista shifts. The flow state was unlike anything else.
This comments section is crazy. It never occurred to me that other people would see this and feel anything other than jealousy for what this woman is doing.
@@dtouchy There are things I'd much rather be doing than working... I don't see why anyone would be jealous.
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this makes me want to go to a local coffee shop instead of chains like sbux or dunkin
yupp support local brands
Is Melburn in Cali or Washington?
@@greenlawnfarm5827 lmao its in Australia
@@greenlawnfarm5827 lol
@@rafiffadlurahman4083 Like around the world? They look like American people.
Oh man, I could watch this for hours.. It really lets me escape the stress from this year for a few minutes. Thank you for sharing these! Australia seems like such a lovely country to live in. Sigh, maybe I should start saving up to move, another ten year plan haha
Escape the stress? Haha this is stressing me out
I think this stresses out baristas and relaxes everyone else haha 😅😅😅
@@Nanichaa what's stressing me out is that she seems kind of stressed
This is my life 5 days a week, always alone. You killed it, loved watching your bar flow!! ✨
Kudos to you! :)
I always wondered what it would be like to work as a barista. Seems stressful seeing each customer walk in while completing the previous one
It's good fun :) Adrenaline rush, haha..
Theres no time to relax sometimes. Writing shelf life of toppings, cleaning the coffee machine, mopping the floor every time, checking pastry. And customers expect their coffee 1 sec ready🤣
I can smell the cool fresh air and coffee from here. Good job.
As someone who is moving on from starbucks to more independent coffee shops this was a super informative video. Good for learning how to sequence drinks and what steps to prioritize especially since starbucks machines are completely automatic
i real like the fact that you always greets your customer
I still dont know why did I spend 22 mins on this video, it was just a recommendation.
Glad you stayed :)
she's literally a constantly moving whole unit in there lol more power girl
ugh. Did not know I needed 20 minutes of what happens behind the barista counter of a local cafe but here I am with warm and fuzzy feelings.
Ah, watching this had me on edge but I was enjoying seeing her multitasking. I work at BIGGBY Coffee and working a morning shift alone was honestly quite fun until mid-rush when I have 5+ people in line waiting for their drink and others continue to walk in. I hate the feeling of making people wait. Our standard of talking to customers while they wait is also quite difficult to execute when I’ve got a billion different things going on while thinking about what I need to do next.
I thoroughly enjoyed watching this though :)
Being a waitress myself, I can relate to how important multitasking is. It’s fascinating how similar our jobs are in some aspects.
the fact that she could multitask while aerating the milk. i'd feel confident as heck having her in the bar with me lmao haha
Hahah.. Often times I’d still scream for help though ;)
My anxiety went through the roof simply by seeing her making all this stuff while people watched and waited for her even though she was handling it so well!! :‘)
I was a barista for two decades. There's a lot of comments from people feekling stress/anxiety watching this. I found it soothing.
Awww I missed this 🥺 I worked at Michel’s for a year and do openings on winter. I always panic with the morning rush but it makes me happy when I make their favourite coffee 💜
As a home coffee/espresso nerd, I'm hugely impressed by the efficiency of good baristas. Nice job.
Me too!
When I finally got a HX machine at home and was able to steam milk and pour a shot at once I felt very efficient. Can’t imagine doing 3x shots, grinding beans, steaming milk and pouring different milk haha
i love it, the pressure and the fulfilment of serving the drinks after.
I used to work as an uber driver, after a couple of years of it, you become a master of small talk. It helps on those long rides or in your case in those long waits between paying and being served your order. Its good to make small talk. It makes the3-5 minutes wait seem like a minute. Learning how to interact also helps keep clientele. Cheers and I loved the video!
Ah this makes me miss working in a coffee shop. So cosy, and I would love the rush
I find that alternating routines (starting second customer's drink while drink one is going, then taking payment from second and third, etc) helps space tasks out and it's less movement.
I was working by myself for a whole Sunday night shift at Second Cup, and just my luck, I had a mini rush of people come in at the same time 😩 Lucky for me, a coworker was walking by and came in to help me with the rush 😊 There is no stress greater than working retail, and dealing with a line up by yourself!
I felt the anxiety in my chest when I saw the third customer come in, and I never worked as a barista or even in retail! The panic of feeling rushed, the need for everything to be perfect for the customer, and the anxiety of losing track would never help me working jobs like these! Fair play to you!
Hahaha.. Thank you!
As an ex barista myself, i really love making coffee and brings up the smile in the cup but the only thing i hate is the anxiety when you still have some cups going on then another customer keep coming. Thumbs up for you:)
You’re such a trooper! Good job! Nice to see someone can handle a rush and still be clean and organized.
Thank you!! 😊
this is the epitome of being hardworking. congrats!!!
Thank you !
Your Customer service and multitasking skills are amazing! I worked in a few cafes and I could only make 1 coffee at a time, although they were slow places, so it didn't matter to much
Thank you :)
Home barista here...I nod when I get a great pull and know that its going to taste and smell great. Internal sense of accomplishment.
i will get my anxiety rush if there's only people staring at what im doing without music in the room like that
I was a barista for years. This is so nostalgic! I feel for you - very difficult strenuous work.
I live in Greece where we basically can't live without coffee. We have a small take away coffee shop with amazing coffee. There are constantly all morning at least 5-6 people waiting in line to get coffe + a bazilion delivery orders. There are only two guys making them and one cashier and they work like a well oiled machine.