The bags in the auto dust bin dont unzip. The only way to empty it is to shuffle dust back and fourth until it comes out of a little hole. It was great for 2 weeks. Now I have a a bag full of dust/dog hair that will take 30 minutes to empty? I have to be missing something
@KumariAmitaKishore Well that's a pretty shifty solution lol. But thanks for the info Edit: Atleast they're cheap 😁 I was expecting a price gouge. Thanks again Edit 2: There are plenty of cheap options online for reusable bags (with a zipper), that fit various Roborock models. If youre interested
@@roborockglobal Hey, thanks for the reply. I got it figured out. I bought 3 Chinese-brand bags from Amazon. They have zippers so I won't need to buy more for long time. You all should consider that for your own bags.
Thanks for your feedback. I will forward this to the relevant team. Hopefully, they will be able to manage it in the future. Thank you for your patience and for being a valued customer.
I do not recommend this vacuum. They are absolutely pain to setup the WIFI. I own two different models and had the same experience with both. I buy $20 Wi-Fi camera and it's up and running in less then 15 seconds but not my ROBOROCKs
We regret to know that there is an issue with the wifi connection of your robot. Please contact our support team. They will help you. Please contact this e-mail address if you were is US: support@roborock.com. Contact this if you were in Europe or other countries: support@roborock-eu.com. Thank you.
Ho acquistato il 5 pro senza base, eventualmente la base di auto svuotamento si può acquistare in un secondo momento?
The bags in the auto dust bin dont unzip. The only way to empty it is to shuffle dust back and fourth until it comes out of a little hole.
It was great for 2 weeks. Now I have a a bag full of dust/dog hair that will take 30 minutes to empty? I have to be missing something
You have to throw it away and buy new ones
@KumariAmitaKishore Well that's a pretty shifty solution lol. But thanks for the info
Edit: Atleast they're cheap 😁 I was expecting a price gouge. Thanks again
Edit 2: There are plenty of cheap options online for reusable bags (with a zipper), that fit various Roborock models. If youre interested
Sorry for any trouble caused with Roborock device. Would you mind sending email to support@roborock.com for further help?
@@roborockglobal Hey, thanks for the reply. I got it figured out. I bought 3 Chinese-brand bags from Amazon. They have zippers so I won't need to buy more for long time. You all should consider that for your own bags.
Thanks for your feedback. I will forward this to the relevant team. Hopefully, they will be able to manage it in the future.
Thank you for your patience and for being a valued customer.
When is the roborock s9 pro ultra be released?
q5pro+ and q5+ is the same model?
I do not recommend this vacuum. They are absolutely pain to setup the WIFI. I own two different models and had the same experience with both. I buy $20 Wi-Fi camera and it's up and running in less then 15 seconds but not my ROBOROCKs
We regret to know that there is an issue with the wifi connection of your robot. Please contact our support team. They will help you. Please contact this e-mail address if you were is US: support@roborock.com. Contact this if you were in Europe or other countries: support@roborock-eu.com. Thank you.
@@roborockglobal I wouldn't waste any more time on your products. I I just returned the junk.
Weird, i connected it perfectly fine and quick