Listing titles coming back to search results on June 30. Can't post the official link as apparently won't post here. Will show first 32 chars. Front-load the title with your unique selling proposition
First! Thanks for your channel, Sean! Learned a good amount from you over the years, although I don't do arbitrage. Dynamic pricing is probably the best thing I have tried in 2022. Cheers!
Great video Sean as always. The other change they made is they no longer put the number of reviews on a listing in search. You could have 500 reviews with an average of 4.85 and someone else could have 2 reviews with an average of 5 stars. Without the context which one will get the most clicks?
I get when he says to drop the price the day after a reservation but what does he mean by dropping the price the day before one? If no one has booked how do you know what day is before?
This was awesome. Thanks for adding so much value to this part of the world. I will utilize 20 of the changes you mentioned asap! The rest as I process the first 20.
Sean, how do you anticipate when there will be a surge of demand and you can raise rates, for example if there is an event in town and every hotel is booked out, or, economic factors causing a boom in travel.
Hey Big guy, I followed your model from the beginning for my market, still 90% in a primarily seasonal market. We ( me and my handful of competitors within 35 km) are not legion here but I am dynamic and they are not. I contacted vrbo, on your advice, but they don't appear to want my unique guest house ( studio cabin). Too, bad, I'd like an easy channel to fill that void. Edit: for your followers, my sole listing is in a tourist area, winters are slower for the lomg stays but I also market to the major highway traffic between 4 large cities on one major highway-it helps for the mid week and those pesky single days in the middle of a block.
it's just a white box with black text. go and do a search on airbnb and you'll see what he means. My tip: put your text bubble in the bottom left. I still get "superhost" or whatever added by abb in the top left.
I've been trying to list on VRBO, the company support and the ordeal has been incredibly frustrating. 4-5 Requests to list on the website - no response, no return calls. None. Speak with the Chat, they give a number that states the office is closed (11AM Central). Repeated Chats that disconnect....in comparison to Airbnb, it has been a complete nightmare. Search for VRBO Community forum - they closed it, the page says to see Help. I am not finding any forum for VRBO hosts, the airhost forum seems to be closed. If I can't even reach them to list, what is going to happen when I need real Support?
For example... Today Virtual Agent Your estimated wait time: more than 15 minutes. Would you like to continue? Continue Virtual Agent Help is on the way! An agent will say hello shortly. Virtual Agent I've added you to the queue and an agent will be with you shortly. Current position in the queue is 19 with an estimated wait time of 19 minutes. Please don't exit out of the chat or you'll lose your place. Virtual Agent Your position in queue has been updated. Current position in the queue is 15 with an estimated wait time of 14 minutes. Virtual Agent Your position in queue has been updated. Current position in the queue is 10 with an estimated wait time of 13 minutes. Virtual Agent Your position in queue has been updated. Current position in the queue is 5 with an estimated wait time of 10 minutes. Virtual Agent Get ready, you're next in line with an estimated wait time of 6 minutes. Virtual Agent You're being connected now. P Pocholo Allen C joined the conversation Pocholo Allen C This chat solution uses an automatic translation system to respond to you as quickly as possible. If you have a translation quality issue that prevents you from communicating properly with our agent, please let us know. Thank you for contacting Expedia customer service. My name is Pocholo Allen how can I help you today? What can I do for you today? I have been trying to list my properties on VRBO for months. VRBO does not respond to requests to list on their website. 4-5 times I have sent those requests on the website. There is no VRBO community forum to ask other hosts about VRBO because VRBO shut down the Community Forum What is going on with this comapny? I ahve extremely better support at AIRbnb, sad as that is Pocholo Allen C We've seen the importance of bringing this matter to us. We thank you for spending time and effort for us to be aware about the problem you were having trying to list your property on our site What is your listing ID? I have nothing listed on VRBO. Because you won';t respond to my requests to list. Pocholo Allen C I'm sorry about that. There is an option online wherein you can list and set up an account with us. I'm trying to understand where you did request for that? Where on the Vrbo website? I have 4 listings on Airbnb. Yes, as I said, I have been through that process 4-5 times. All over your website is the link to list properties. All go to the same page, I fill out the form, provide a link to my Airbnb listing as requested and VRBO never responds. Pocholo Allen C Apparently that I do not have access on that email request and have you tried calling the phone number listed on the advert? If you would like help sooner, call us directly at 1-888-337-0689. ok, that is a new number. I will try. Pocholo Allen C Sure. Thank you for contacting Vrbo, you have been speaking with Allen . Hope you have a nice weekend! Agent has ended the chat. 8:35 AM Start over Virtual Agent Hi, I'm the Vrbo Support Virtual Agent. Virtual Agent What can I help you with today? Something else Virtual Agent Please briefly describe how I may help you. listing help Virtual Agent I didn't quite get that. Try typing a simple, short phrase like "Change my booking" or "Check airline credit." VRBO is becoming very frustrating! Virtual Agent I can't help you with this yet, so let's get someone who can. Virtual Agent Your estimated wait time: about 15 minutes. Would you like to continue? Continue Virtual Agent Help is on the way! An agent will say hello shortly. Virtual Agent I've added you to the queue and an agent will be with you shortly. Current position in the queue is 15 with an estimated wait time of 13 minutes. Please don't exit out of the chat or you'll lose your place. Virtual Agent Your position in queue has been updated. Current position in the queue is 10 with an estimated wait time of 9 minutes. Virtual Agent You're being connected now. M Mariannette B joined the conversation Mariannette B Agent has ended the chat. 8:47 AM Start over Virtual Agent Hi, I'm the Vrbo Support Virtual Agent. Virtual Agent What can I help you with today? Something else Virtual Agent Please briefly describe how I may help you. help Virtual Agent Your estimated wait time: about 15 minutes. Would you like to continue? Continue Virtual Agent Help is on the way! An agent will say hello shortly. Virtual Agent I've added you to the queue and an agent will be with you shortly. Current position in the queue is 5 with an estimated wait time of 9 minutes. Please don't exit out of the chat or you'll lose your place. Virtual Agent Get ready, you're next in line with an estimated wait time of 7 minutes. Virtual Agent You're being connected now. G Gimalyn M joined the conversation Gimalyn M This chat solution uses an automatic translation system to respond to you as quickly as possible. If you have a translation quality issue that prevents you from communicating properly with our agent, please let us know. Thank you for contacting Expedia customer service. My name is Gimalyn how can I help you today? hello Are you able to see this chat history? i am having an extremely hard time contacting your company. I was just last given a phone numbers for closed offices. are you there? Gimalyn M Agent has ended the chat. 8:52 AM
2 hours later...still on the phone, either on hold or being directed in circles. Call Sales and get connected to Support who sends me back to the same circle.. 20 minute hold time, every time (37 and counting on the current call). Press a magic combination of numbers and I can reach a Sales recording but they only operate during normal business hours, maybe somewhere but not in the US. Requesting a Supervisor requires submitting a request that may take 24 hours to respond. Right. I asked my friendly Support person to call Sales himself. He can't connect either. VRBO is truly broken. I don't understand how a company with this quality of management can stay in business, I've become angry before I even get listed....
Sean, the mods in the forums have said the categories are NOT being curated by humans, and there's plenty of junk in those categories to support that idea. but fair enough, those mods possibly know nothing, they are just there to run interference.
With respect Sean, you are somewhat mistaken. The admin for the official Nashville airbnb forum was brought into an Airbnb meeting with admin's from other regions and they all brought the same complaints from hosts in their forums. The rollout of the update was a disaster. They've already removed categories when you search a specific city. The 1k isting cap causes listings waaaaay outside the selected city to show up. The current setup is pushing people out of cities and into rural listings. There are other factors besides just the update, but all these hosts aren't just imagining things..
If “all the hosts” are suffering then that is the economy. If it’s “some of the hosts” then we can ask why. Airdna new report aligns with it simply being a price based pull back. The hosts that complain are probably not the ones that look at this objectively and competitively. The silent focused competition is likely making adjustments and staying booked.
@@AirbnbAutomatedone thing pointing to it being an app update issue is the volume of people having trouble finding their own listings. I've seen many posts from people who literally don't show up on the map now and have to contact support. Many others have trouble finding their own place in search where it was previously easy. Myself included. I used to rank very high, usually 1st page, at most 3rd page. Now I can't find myself unless I zoom the map all the way in. I hear the same thing from family who monitors this for me. It seems to be a combo of glitchy update combined with a clear desire to push people out of the cities. The featured listings are almost always in rural areas and 99% of the categories don't exist in cities. Why are they against cities now?..
@@AirbnbAutomated Yes, it now takes multiple clicks to find simple apartments, townhouses and houses. They no longer deserve a category, my listings don't fit any of them but apparently Airbnb believes more people are looking for SRTs in national parks than for basic shelter. I predict this won't last long.
Bro, I’ve been listening to you for 2 years and have agreed with everything you have previously stated. But, you are dead wrong. I have over 120 reviews with all 5 stars and since May our bookings have dropped. Also, we went from averaging 70 new wishlist adds to 0. They obviously have done more than you know about.
@@AirbnbAutomated we are near a lake, nestled in the mountains in Alabama. I really appreciate all your videos, because we have conquered our area for over a year and half (thanks to you). But, for some reason our listing not the top 3 all of a sudden. The top 3 are not 5 star ratings, crappy photos, and barely booked. It’s almost like they are promoting worst properties.
I have done 1-on-1 and smalll group for a couple years now. If you’re in my Facebook group, tag me and post that this is a UA-cam convo. I’ll look at your listing
I love the group. But whenever I post my listing y’all block it like it’s spam. I tried to reverse but no luck 😭😤. I still enjoy the Facebook group interaction.
Hey Sean! love your stuff man! Was wondering if you could make a video oriented towards the cleaners of Airbnb properties that I could share with my cleaners to give them a good foundation for what mindset/perspective/vision they need to have when cleaning/staging? What to focus on and what's not as important etc.. Thanks!
The constant edits and camera shifts make it impossible to watch. I just closed my eyes and listened. And the machine-gun dialogue is hard to keep up with. But these two things are common on UA-cam unfortunately. But it’s good and free advice. Much appreciated.
I am giving away a FREE Airbnb
Check out this video for details
ua-cam.com/video/k_GRMu3SnQE/v-deo.html
Listing titles coming back to search results on June 30. Can't post the official link as apparently won't post here. Will show first 32 chars. Front-load the title with your unique selling proposition
Good find
Give us all the tough love! That was the best video. Seriously taking notes over here! Thanks for the tips. Can't wait to use them all!
First! Thanks for your channel, Sean! Learned a good amount from you over the years, although I don't do arbitrage. Dynamic pricing is probably the best thing I have tried in 2022. Cheers!
，
Great video Sean as always. The other change they made is they no longer put the number of reviews on a listing in search. You could have 500 reviews with an average of 4.85 and someone else could have 2 reviews with an average of 5 stars. Without the context which one will get the most clicks?
Nice to see you making content consistently again 🔥 Always great to see a video from you
Nice shout out to Bozeman! I just launched my 1st STR there last week.
Watched hundreds of STR-related videos, and I feel Sean makes the best ones. Very useful and helpful content.
Thank you for that great compliment
I get when he says to drop the price the day after a reservation but what does he mean by dropping the price the day before one? If no one has booked how do you know what day is before?
If you have a booking drop the prices the day before that booking and the day after the same booking.
Why i have more booking vrbo and nothing on airbnb ? I don’t understand!!!
Sean gets real! Love it. :-)
Thank you Sean !! I just listed my first Airbnb,last week ! I had 3 bookings! 👍
Ya!
thanks Sean!! I needed that!
Just did the listing bubble! Lets see if it pulls some extra bookings before titles come back! :)
What is listing bubble? :)
This was awesome. Thanks for adding so much value to this part of the world. I will utilize 20 of the changes you mentioned asap! The rest as I process the first 20.
Anybody noticing decreased bookings for june/july?
according to Sean it's all in your head, or all your fault. you are not alone though.....
According to me, how you handle the change of the market Is all on you.
birds are dinosaurs that survived the apocalypse.
Crazy slow!
Sean, how do you anticipate when there will be a surge of demand and you can raise rates, for example if there is an event in town and every hotel is booked out, or, economic factors causing a boom in travel.
Yes
How do I join the group PLEASE?
Hey Big guy, I followed your model from the beginning for my market, still 90% in a primarily seasonal market. We ( me and my handful of competitors within 35 km) are not legion here but I am dynamic and they are not. I contacted vrbo, on your advice, but they don't appear to want my unique guest house ( studio cabin). Too, bad, I'd like an easy channel to fill that void. Edit: for your followers, my sole listing is in a tourist area, winters are slower for the lomg stays but I also market to the major highway traffic between 4 large cities on one major highway-it helps for the mid week and those pesky single days in the middle of a block.
Stop putting airbnbs in neighborhoods!!!!!!!
Does any body have an image of what that "text bubble" looks like?
I'm down to do it
Don't. Listing titles coming back June 30
it's just a white box with black text. go and do a search on airbnb and you'll see what he means.
My tip: put your text bubble in the bottom left. I still get "superhost" or whatever added by abb in the top left.
Thank you so much, but I am happy what I have for now :).
Thank you so much for all the good information
I've been trying to list on VRBO, the company support and the ordeal has been incredibly frustrating. 4-5 Requests to list on the website - no response, no return calls. None. Speak with the Chat, they give a number that states the office is closed (11AM Central). Repeated Chats that disconnect....in comparison to Airbnb, it has been a complete nightmare. Search for VRBO Community forum - they closed it, the page says to see Help. I am not finding any forum for VRBO hosts, the airhost forum seems to be closed.
If I can't even reach them to list, what is going to happen when I need real Support?
For example...
Today
Virtual Agent
Your estimated wait time: more than 15 minutes. Would you like to continue?
Continue
Virtual Agent
Help is on the way! An agent will say hello shortly.
Virtual Agent
I've added you to the queue and an agent will be with you shortly.
Current position in the queue is 19 with an estimated wait time of 19 minutes. Please don't exit out of the chat or you'll lose your place.
Virtual Agent
Your position in queue has been updated. Current position in the queue is 15 with an estimated wait time of 14 minutes.
Virtual Agent
Your position in queue has been updated. Current position in the queue is 10 with an estimated wait time of 13 minutes.
Virtual Agent
Your position in queue has been updated. Current position in the queue is 5 with an estimated wait time of 10 minutes.
Virtual Agent
Get ready, you're next in line with an estimated wait time of 6 minutes.
Virtual Agent
You're being connected now.
P
Pocholo Allen C joined the conversation
Pocholo Allen C
This chat solution uses an automatic translation system to respond to you as quickly as possible. If you have a translation quality issue that prevents you from communicating properly with our agent, please let us know. Thank you for contacting Expedia customer service. My name is Pocholo Allen how can I help you today?
What can I do for you today?
I have been trying to list my properties on VRBO for months.
VRBO does not respond to requests to list on their website.
4-5 times I have sent those requests on the website.
There is no VRBO community forum to ask other hosts about VRBO because VRBO shut down the Community Forum
What is going on with this comapny? I ahve extremely better support at AIRbnb, sad as that is
Pocholo Allen C
We've seen the importance of bringing this matter to us. We thank you for spending time and effort for us to be aware about the problem you were having trying to list your property on our site
What is your listing ID?
I have nothing listed on VRBO.
Because you won';t respond to my requests to list.
Pocholo Allen C
I'm sorry about that. There is an option online wherein you can list and set up an account with us. I'm trying to understand where you did request for that? Where on the Vrbo website?
I have 4 listings on Airbnb. Yes, as I said, I have been through that process 4-5 times.
All over your website is the link to list properties. All go to the same page, I fill out the form, provide a link to my Airbnb listing as requested and VRBO never responds.
Pocholo Allen C
Apparently that I do not have access on that email request and have you tried calling the phone number listed on the advert?
If you would like help sooner, call us directly at 1-888-337-0689.
ok, that is a new number. I will try.
Pocholo Allen C
Sure.
Thank you for contacting Vrbo, you have been speaking with Allen . Hope you have a nice weekend!
Agent has ended the chat.
8:35 AM
Start over
Virtual Agent
Hi, I'm the Vrbo Support Virtual Agent.
Virtual Agent
What can I help you with today?
Something else
Virtual Agent
Please briefly describe how I may help you.
listing help
Virtual Agent
I didn't quite get that. Try typing a simple, short phrase like "Change my booking" or "Check airline credit."
VRBO is becoming very frustrating!
Virtual Agent
I can't help you with this yet, so let's get someone who can.
Virtual Agent
Your estimated wait time: about 15 minutes. Would you like to continue?
Continue
Virtual Agent
Help is on the way! An agent will say hello shortly.
Virtual Agent
I've added you to the queue and an agent will be with you shortly.
Current position in the queue is 15 with an estimated wait time of 13 minutes. Please don't exit out of the chat or you'll lose your place.
Virtual Agent
Your position in queue has been updated. Current position in the queue is 10 with an estimated wait time of 9 minutes.
Virtual Agent
You're being connected now.
M
Mariannette B joined the conversation
Mariannette B
Agent has ended the chat.
8:47 AM
Start over
Virtual Agent
Hi, I'm the Vrbo Support Virtual Agent.
Virtual Agent
What can I help you with today?
Something else
Virtual Agent
Please briefly describe how I may help you.
help
Virtual Agent
Your estimated wait time: about 15 minutes. Would you like to continue?
Continue
Virtual Agent
Help is on the way! An agent will say hello shortly.
Virtual Agent
I've added you to the queue and an agent will be with you shortly.
Current position in the queue is 5 with an estimated wait time of 9 minutes. Please don't exit out of the chat or you'll lose your place.
Virtual Agent
Get ready, you're next in line with an estimated wait time of 7 minutes.
Virtual Agent
You're being connected now.
G
Gimalyn M joined the conversation
Gimalyn M
This chat solution uses an automatic translation system to respond to you as quickly as possible. If you have a translation quality issue that prevents you from communicating properly with our agent, please let us know. Thank you for contacting Expedia customer service. My name is Gimalyn how can I help you today?
hello
Are you able to see this chat history?
i am having an extremely hard time contacting your company. I was just last given a phone numbers for closed offices.
are you there?
Gimalyn M
Agent has ended the chat.
8:52 AM
2 hours later...still on the phone, either on hold or being directed in circles. Call Sales and get connected to Support who sends me back to the same circle.. 20 minute hold time, every time (37 and counting on the current call). Press a magic combination of numbers and I can reach a Sales recording but they only operate during normal business hours, maybe somewhere but not in the US. Requesting a Supervisor requires submitting a request that may take 24 hours to respond. Right.
I asked my friendly Support person to call Sales himself. He can't connect either. VRBO is truly broken.
I don't understand how a company with this quality of management can stay in business, I've become angry before I even get listed....
not sure what happened to the airhost forum.
Sean, the mods in the forums have said the categories are NOT being curated by humans, and there's plenty of junk in those categories to support that idea.
but fair enough, those mods possibly know nothing, they are just there to run interference.
Does this apply in UK
With respect Sean, you are somewhat mistaken. The admin for the official Nashville airbnb forum was brought into an Airbnb meeting with admin's from other regions and they all brought the same complaints from hosts in their forums. The rollout of the update was a disaster. They've already removed categories when you search a specific city. The 1k isting cap causes listings waaaaay outside the selected city to show up. The current setup is pushing people out of cities and into rural listings. There are other factors besides just the update, but all these hosts aren't just imagining things..
If “all the hosts” are suffering then that is the economy. If it’s “some of the hosts” then we can ask why.
Airdna new report aligns with it simply being a price based pull back.
The hosts that complain are probably not the ones that look at this objectively and competitively. The silent focused competition is likely making adjustments and staying booked.
@@AirbnbAutomatedone thing pointing to it being an app update issue is the volume of people having trouble finding their own listings. I've seen many posts from people who literally don't show up on the map now and have to contact support. Many others have trouble finding their own place in search where it was previously easy. Myself included. I used to rank very high, usually 1st page, at most 3rd page. Now I can't find myself unless I zoom the map all the way in. I hear the same thing from family who monitors this for me. It seems to be a combo of glitchy update combined with a clear desire to push people out of the cities. The featured listings are almost always in rural areas and 99% of the categories don't exist in cities. Why are they against cities now?..
Did you see airbnb announcing their giving $10 million to OMG listings?
They are against regular listings as a mean of strategy against VRBO
@@AirbnbAutomated Yes, it now takes multiple clicks to find simple apartments, townhouses and houses. They no longer deserve a category, my listings don't fit any of them but apparently Airbnb believes more people are looking for SRTs in national parks than for basic shelter. I predict this won't last long.
Love it!! 💪🏼 Let’s keep doing this!!
Thank you Sean
Thanks shaun.
Bro, I’ve been listening to you for 2 years and have agreed with everything you have previously stated. But, you are dead wrong. I have over 120 reviews with all 5 stars and since May our bookings have dropped. Also, we went from averaging 70 new wishlist adds to 0. They obviously have done more than you know about.
What is your market. Coastal, city, suburban? Listing size and price? And have you adjusted your price to the slowdown?
@@AirbnbAutomated we are near a lake, nestled in the mountains in Alabama. I really appreciate all your videos, because we have conquered our area for over a year and half (thanks to you). But, for some reason our listing not the top 3 all of a sudden. The top 3 are not 5 star ratings, crappy photos, and barely booked. It’s almost like they are promoting worst properties.
@@AirbnbAutomated yes we have adjusted prices. Do you provide personal consulting?
I have done 1-on-1 and smalll group for a couple years now.
If you’re in my Facebook group, tag me and post that this is a UA-cam convo. I’ll look at your listing
God, this video is the Holly one. All my questions are answered. Thank you master
Happy to be here to drop some facts
@@AirbnbAutomated then be happy always cuz what you say I do and get results 👍😇
Vrbo rocks!
My guy. You saved me
I got you Fam.
I love the group. But whenever I post my listing y’all block it like it’s spam. I tried to reverse but no luck 😭😤. I still enjoy the Facebook group interaction.
The post cannot be asking for wishlists. That’s when we delete listings
(Sorry for the delete without feedback)
The G.O.A.T.
Hi my name precillaacarlie I live in Brazil IN . I would like to learn to run a business Air BNB
You’ve found the right UA-cam channel
Hey Sean! love your stuff man! Was wondering if you could make a video oriented towards the cleaners of Airbnb properties that I could share with my cleaners to give them a good foundation for what mindset/perspective/vision they need to have when cleaning/staging? What to focus on and what's not as important etc.. Thanks!
That (my 5 step cleaning system) is a private training available only in cracking superhost.
Info good as always, delivery not so much, a hurried info dump and hard to listen to. Just saying ….
I really do lack the theater required for UA-cam. I would need to start scripting videos to change that
Did you just give Sean a 1 star review?
I agree, I had to slow it down from 2x to 1.5x speed, ugh.
The constant edits and camera shifts make it impossible to watch. I just closed my eyes and listened. And the machine-gun dialogue is hard to keep up with. But these two things are common on UA-cam unfortunately. But it’s good and free advice. Much appreciated.
Manage 37+ properties and also facing the same issue with my some properties low star 🫡