Hi Goku, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi Vibhav, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3hwH8dY Binu_HP Social Media Tech Support
Hi Bridget, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Glad this video was available. Would never have been able to reach the paper jam with out it. BUT it sure seems like poor engineering to make the clean out door only 7 " wide when most paper in America is 8.5" wide. Totally ruined the document I was printing on when I had to pull out small pieces at a time to get it all out.🤨
Hi Mikki, thanks for contacting! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
Hi Gianina, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Thanks for the reply. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3W9xyfO Binu_HP Social Media Tech Support
i am experiencing this error with my hp 2742e, have tried all mentioned but the error persists. the product is under warranty. how can hp service support to fix this?
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3hwH8dY If the issue still persist, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support
Hi Syeda, thanks for contacting! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
+KL Lazo Please contact our phone support team to fix this issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
Hi Kelly, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
Hi Arlette , thanks for contacting HP Global Social Media Support! We are delighted to hear that it is working! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu_HP Social Media Tech Support
Hi there, thanks for contacting! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support
@@HPSupport thank you will do because after I took the pen out now it won't print anything 😔 I think it's because my laptop was updated and now I have to get the printer started over again it's showing a download of the printer in the settings but I use the wire instead of it being wifi and those settings for the printer is only showing scan/ copy so I'm trying to figure it out if you all can help that would be great 🙏🏾♥️ thank you again.
Thanks for the reply. Please refer this document to setup your printer: bit.ly/3uFxl6m Let us know how it goes. Cheers! Binu - Social Media Tech Support
Hi Sunflower Christmas, Thank you for your post and interest in our product. We appreciate your time you have taken to contact HP Support. If you require additional assistance, Feel free to contact us anytime for any HP Product support. Regards Vignesh-HP Social Media Support
Hi Greg, thanks for contacting! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3IE1k6B Binu - Social Media Tech Support
My hp printer has 3 orange lights. Once I plugged in the Ink level icons, Ink Alert light, Information light, and the Resume light,it's just turned on and not blinking and the computer can't detect it and there is no display on the screen. My printer by the way is HP deskjet 2710
Hi there, thanks for contacting! I understand that you are experiencing an issue with your printer as it is not recognized by your computer. I will do my best to assist you. Please perform hard reset on your printer as mentioned here to fix the issue. 1. Turn the printer on, if it is not already on. 2. Wait until the printer is idle and silent before you continue. 3. With the printer turned on, disconnect the power cord from the rear of the printer. 4. Unplug the power cord from the wall outlet. 5. Wait at least 60 seconds. 6. Plug the power cord back into the wall outlet. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. 7. Reconnect the power cord to the rear of the printer. 8. Turn on the printer, if it does not automatically turn on. The printer might go through a warm-up period. The printer lights might flash, and the carriage might move. 9. Wait until the warm-up period finishes and your printer is idle and silent before you proceed Binu - Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a paper jam issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3hwH8dY Binu-HP Social Media Tech Support
I was about 5 mins away from pulling an 'Office Space' on that printer. Thank you for fixing
Hi Goku, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Hi Vibhav, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a paper jam issue on your printer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3hwH8dY
Binu_HP Social Media Tech Support
Thanks,I was able to fix my printer with this information
Very Helpful and useful, gently analyzing it!
Hi Bridget, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video was so useful to you!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
Thanks, I was very frustrated, but you helped me fix it !!!!!
Boss....fixed my problem in minutes...thank you much /
Glad this video was available. Would never have been able to reach the paper jam with out it. BUT it sure seems like poor engineering to make the clean out door only 7 " wide when most paper in America is 8.5" wide. Totally ruined the document I was printing on when I had to pull out small pieces at a time to get it all out.🤨
Hi Mikki, thanks for contacting!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Thank you very much for your advice.
Very helpful video ❤
I almost bought a new printer! I needed this badly!
+Jauan Kenney Glad to know that the video has helped you fix the issue!!
I’m about do the same thing but from thanks to hp now I don’t need a new printer anymore
OMG IT WORKED I WAS SO SCARED THANK YOU SM
Hi Gianina, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
@@HPSupport can u helppp me,my printer only prints yellow,idk why
Thanks for the reply.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3W9xyfO
Binu_HP Social Media Tech Support
i am experiencing this error with my hp 2742e, have tried all mentioned but the error persists. the product is under warranty. how can hp service support to fix this?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a paper jam issue on your printer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3hwH8dY
If the issue still persist, in order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu - Social Media Tech Support
Thank you, worked for me
Hi Syeda, thanks for contacting!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Thank you hp
I cant find a service center near my place! 😭
+KL Lazo Please contact our phone support team to fix this issue. Please follow these steps to reach them.
Step 1. Open link: support.hp.com/us-en/contact-hp
Step 2. Select the product type.
Step 3. Enter the serial number of your device or select let HP detect your product option.
Step 4. Select the country from the drop-down.
Step 5. You should see the HP phone support number.
Thanku sir. Your video chala help aeindhi.
+Anu Radha Glad to know that the video has helped you fix the issue.
Thank you so much!!!
Hi Kelly, thanks for contacting HP Global Social Media Support!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
Thank you so much for this
+Roopanshi Pandey Glad to know that the video was so useful to you!!
Thsnk you!
Hi Arlette , thanks for contacting HP Global Social Media Support!
We are delighted to hear that it is working!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu_HP Social Media Tech Support
sir i used automated tool to clean paper roller but still i am not able to fix my issue help please
Thank you so much I had a pen in my printer 🙏🏽♥️ god bless
Hi there, thanks for contacting!
We are delighted to hear that the video has helped you fix the issue!
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Binu - Social Media Tech Support
@@HPSupport thank you will do because after I took the pen out now it won't print anything 😔 I think it's because my laptop was updated and now I have to get the printer started over again it's showing a download of the printer in the settings but I use the wire instead of it being wifi and those settings for the printer is only showing scan/ copy so I'm trying to figure it out if you all can help that would be great 🙏🏾♥️ thank you again.
Thanks for the reply.
Please refer this document to setup your printer:
bit.ly/3uFxl6m
Let us know how it goes.
Cheers!
Binu - Social Media Tech Support
@@HPSupport ok thank you I'll let you know by this up coming Monday afternoon
Hi Sunflower Christmas,
Thank you for your post and interest in our product.
We appreciate your time you have taken to contact HP Support.
If you require additional assistance, Feel free to contact us anytime for any HP Product support.
Regards
Vignesh-HP Social Media Support
Thank you
+Akhil vasundharan Welcome!!
Automated roller cleaner procedure does not seem to do anything. Nothing changes on the screen and no noises from the printer.
Hi Greg, thanks for contacting!
I understand that you are experiencing a paper jam issue on your printer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue:
bit.ly/3IE1k6B
Binu - Social Media Tech Support
My hp printer has 3 orange lights. Once I plugged in the Ink level icons, Ink Alert light, Information light, and the Resume light,it's just turned on and not blinking and the computer can't detect it and there is no display on the screen. My printer by the way is HP deskjet 2710
Hi there, thanks for contacting!
I understand that you are experiencing an issue with your printer as it is not recognized by your computer.
I will do my best to assist you.
Please perform hard reset on your printer as mentioned here to fix the issue.
1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
9. Wait until the warm-up period finishes and your printer is idle and silent before you proceed
Binu - Social Media Tech Support
Does it have to be plus?
+Crimson Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3g13ltQ
What is the automated tool, please?
Hi there, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
May I know the printer you are using?
Let me know!
Regards,
HP Support
Found a pencil in mine lol thank you
+patshen2000 Glad to know that the video has helped you fix the issue!!
Why it happens even on new printers?
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing a paper jam issue on your printer.
I will do my best to assist you.
Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3hwH8dY
Binu-HP Social Media Tech Support
omg thanks
+KG Skates Glad to know that the video has helped you fix the issue!!
Found a quarter in mine 😂
+Diana Castro-Ramirez Glad to know that the video has helped you fix the issue!!
I found a goldfish cracker in mine (got to love toddlers 🤣🤦🏼♀️)
OMG OMG thank you so much i actually got scared
+adsaya raja Glad to know that the video has helped you fix the issue.
saved me
+Ernests Masihs Glad to know that the video has helped you fix the issue.
None of it worked for me, and I can't see, anything obstructing it. At a loss, probably a new one.
+Heather Cox Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3g13ltQ
found a pen in mine 😅 but still not working
+Chase Rodriguez Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3g13ltQ
EXCELLENT