As bloke who is obsessed with washing machine's, i have only ever had fisher & paykel washing machines all being top loaders , my current washsmart 8.5kg of 5 years has been flawless. I remove the agitator, bowel & pump cover roughly every year and give it a total clean, which is almost a must as the sludge that builds up can make it cavitate/suds lock after a while. It took me a while to work out why it would sometimes give up spinning and it definitely wasn't from too much detergent. I'm not overly impressed by the tiny agitator in your machine, as a friend of mine has the same model as you, and she complains about tangled clothes all the time especially pants, sheets & towels . But i did enjoy watching the cycle operation, still very similar to mine. I pulled my lid lock apart and removed a small piece as unplugging it sends a fault code. I'm single and really hated the lock. I'm in Australia and would love to try Tide but I've never seen it here. So I'm assuming that you're in NZ because of the fact we have the same power points. Do the sell Tide in NZ? Or do you import it? Would love to know. Any way thanks for making the video Mattie. Cheers from Mick in country Vic.
Hey there, I think F&P washers are excellent machines too. In regards to gunk build-up, I have found that exclusively using liquid detergents, fabric softener, disinfectant liquid and other additives, with mainly cold washes, is the culprit. Doing frequent warm and hot washes with powdered detergent and a safe bleach powder actually minimises that problem. I don’t use fabric softener or any other additives at all, I feel there is no need. I use both powder and liquid detergents and occasionally I will add bleach. I never have any odours or suds lock issues or gunk.
Hi Mattie, regarding your question about the Fisher and Paykel product line, they still sell the CleanSmart/AquaSmart here with the washplate agitator (at least here in New Zealand, anyways). I'm surprised at how quiet these new models are. I still prefer the older models with the louder motors personally though. Also seems like this machine cleans somewhat decently since it has no agitator, which I feel is essential in all toploaders. Nice to see a full-length upload from you!
@@ryderearlesroblox8620 It's been rebranded to CleanSmart in New Zealand and Australia, and I think F&P have stopped selling their top loaders overseas
@@LoganT547 the difference with the aqua smart and the clean smart is with the aquasmart the lid locks after flushing out the detergent from the dispenser sometimes on some wash cycles it would lock after you push start whereas on the clean smart the lid locks from the spray rinse until finished whereas the lid will be locked when the bowl clean cycle starts until the end unless you pause it
I don't know why your other Aquasmart machine had such a narrow waterfall for the Eco Active phase. I just got my one working, and the waterfall fans out to pretty much the same length as this one does. DADoES ofTX also has one, and it fans out pretty much the same as my one does. So I think the older ones do have the same wide jet, but there must have been something blocking your older one that caused it to have the narrow waterfall.
Two comments: 1) Why do the clothes appear to not be completely submerged in water for 95% of the wash cycle? 2) Is full operation with the lid open a standard feature? Thanks
As it’s a low water system the clothes are not fully submerged all the time but it blooms them through the water and the jet from the job helps keep them in contact with the soap. I trick the lid switch so that it allows me to film the whole cycle with the lid up. There’s a lid lock at the front that u have to press in with a skewer or something
Thanks. How can clothes possibly be cleaned to the same degree of they are not fully submerged? I think I'll take a regular water level system. Is that option available? Or were you using an eco/low water mode?
Hi i have this same model, it took a while to adjust to not having a regular agitator but i do find it washes well, i have a question where is the filter on this model as iv never found it and not through lack of looking lol
You'll need to import one from New Zealand or Australia, then change its plug type to fit the UK outlets. Fisher and Paykel only sell their front loaders in the UK and Europe.
Don't buy one. We've had one for 3 years. They are a recipe for mould. We took ours apart today to clean. So many crevices where mould can grow and you can't get to it even with pulling the whole thing apart. I'd go for a samsung. We're going to sell ours and get a samsung with a lint filter that is easy to unscrew and clean properly. So expect mouldy clothes. Yes we leave the lid open when not in use and don't leave wet clothes in it. It's designed badly in terms of trapping water inside inner parts.
If you do a hot wash and immediately do a fast spin after (no rinse in between) all f&p machines will not do a 1000/1100 rpm spin because the outer drum won’t be able to handle it hot
@@LoganT547 The LG waveforce was the same way. Very thick plastic with metal rods, and a metal rotor. Those still blew up. I wonder if it was caused by user error instead of the materials which its made of
Be awesome if you had a filter change in this video. It’s killing me to find where it is because all my stuff is getting extra lint and fluff over clothes
There is no filter in these machines. You'll have to remove the drum and then check underneath where the pump is. Usually the debris will just pile on top of the pump.
Never understood why the USA has this “he high efficiency” mark on it? And separate he compartment! They are no different to the ones we have over here in the uk/Europe It’s just A rated over here wich is the best and F being the least efficient! And you have an liquid compartment that usually slot’s in or a flap in the powder bit to hold the liquid back this (he detergent) is basically what we call over here 2x /3x concentrated or super concentrated like a 30 mil cap full. And we always have the rpm displayed much better as you said than this slow medium medium high extra high 🤔🤷🏻♂️😂 they rip you off over there with this (he) stuff it’s just a energy efficient washing machine. Mine a lg direct drive turbo wash 8kg 1400rpm it’s triple AAA rated over here that’s the most efficient A+++ energy , A washing performance , A spin dry performance. You can use any washing detergent I do Persil liquid , surf washing powder, Ariel gel Ariel and persil pods. They all work fine even standard washing powder witch I prefer for whites powder definitely gets them cleaner than liquid pods or gels… Top loaders aren’t popular over here don’t know why I would quite like one.
In the US, they still have "conventional" washers that have an agitator fin and fill to the top of the tub. The He designation is to note those washers use much less water. Initially, laundry products that were made for them (low lather) could only be used. Now, most all can be used in them. As bleach is less common in washes in Europe, those companies had to further concentrate their products as the dispensers hold less than conventional washers did/do. The compartments are no different than the drawers in Europe but the He is to remind people that only products designed for the washer can be used to avoid the suds issue I noted earlier. European powders are chemically different from US ones as they are designed for longer wash cycles and have high percentages in some cases of bleaching agents. In the US, powders are much more rare than they used to be. Liquids/pod capsules are chemically similar to yours as yours are designed for the non boil cycles. Firms do formulate their products to work in the water of the countries they sell the products in. When Unilever sold washing products (they are now owned by Henkel), they did offer more concentrated items in the US as well as Canada. Our equavalent "fabric conditioners" are just as concentrated (less water) as yours. Spin speeds in Europe vary by country as they are less in Italy as they tend to hang their washing to dry. They are higher in countries where energy costs are higher to help those who own clothes dryers or combo machines. As noted, your washing products have been low lather by design with an exception for handwash products. For example, I could use Ariel Handwash in a conventional US washer with no issues, not so in a low water machine. In the UK, they had twin tubs which did have an agitator. Also, US machines, which are exported to Europe require separate hot and cold water lines. Since your machines are self heating that negates the need for a hot water line. The Tide he was using is not sold in Australia or New Zealand except for what is imported by Costco. It will work differently in their water just as it does in European waters. Ariel is the sister brand and is P&G's main washing label outside of North America. The technology in it is used to some degree in your Ariel and vice versa. While we have Persil in the US, it is made by Henkel as it is in most of Europe as the maker varies as Persil in the UK is made by Unilever as is Surf. Henkel also owns the right to Surf in the US and I think they stopped making it. In closing, your powder works well for whites if you use one that has a high concentration of bleaching agents and you use the long cycle. The enzymes work initallly in cooler water as they are not effective in high temperatures. As the water heats up, the bleaching agents kick in and work with the hotter water. "Colour" or for whites and colours are powders that do not have bleaching agents in them. While Tide does have a bleach added powder here, it's less powerful than yours are in regards to colour fading. They haven't figured out how to use bleaching agents mixed into a liquid or pods. The Ace product you can buy there is based on hydrogen peroxide and why it's safe for colours but it will bleach the fabric if you don't immediately wash the item. Hope this helps.
@@doncrocker8564 thanks buddy that’s was a very informative reply now I know the difference. And we used to have hot and cold fill they still had a element in them for obviously the cooler washes like 40/30c witch I think is the “warm temperature” on you’re machines over there? Do you not have elements fitted to your washing machines ?? They got rid of the hot fill in the early 00s and like you said they only fill up with cold water now and just heat it up! They way I see it is you’re going to have to pay to heat the water some way or another anyway so don’t really bother me as much as it did with the older generation when the change came in. We had a hotpoint twin tub when I was a kid with agitator and are first automatic wasn’t very good mind back in the late 80s early 90s only had 400rpm and a small drum. Twin tub was probably better in performance wise. And always wanted to try tide didn’t know washing powder wasn’t a thing in the 🇺🇸 to be fair most people by pods over here and liquid has been very popular for years my dad liked the liquid but the new concentrated one are even more popular now. I get my washing powder (surf whites professional) think it’s Unilever/diversity now. But it’s cheeper on the net and the box is huge 130 washes but you always get more then that as you don’t need as much in new machines… and supermarkets stock more pods and liquids rather then powders these days. I do get fabric softener online (comfort professional) but it’s better deals in the shops I would say personally by the time you pay delivery and vat charges. Thanks for you comment. 🙂
Nope, these new Fisher and Paykel models use the generic AC pumps found in most washing machines nowadays. Fisher and Paykel machines have used AC pumps for a long time now, but historically they used the older design with the fan on it, and it sounded more like a hairdryer than a pump.
This is abjectly the most frustrating and useless "washing" machine I've ever had the misfortune of using for getting my clothes clean. There is no agitator up the middle, which is necessary for literally twisting and beating out the dirt, and the stupid thing scarcely uses any water, kind of a vital ingredient in cleaning laundry. Not only that, it doesn't agitate the clothes the way a real machine does, like a Speed Queen, which is the only machine I'll be buying in the future. Also, this machine will NOT let you choose hot water when it decides it's just going to use cold for a given cycle. You can't change the amount of time for your wash, and the rinse only cycle is practically useless. Save your aggravation, folks, and get a real machine, like Speed Queen (and NO, I don't work for them), if you actually want your clothes to be clean when they come out of the wash.
@@clarris44At a guess you need to stick a screwdriver under the little cap in the middle of it, and it should pop out. Underneath that you'll find a bolt which you can untighten.
As bloke who is obsessed with washing machine's, i have only ever had fisher & paykel washing machines all being top loaders , my current washsmart 8.5kg of 5 years has been flawless. I remove the agitator, bowel & pump cover roughly every year and give it a total clean, which is almost a must as the sludge that builds up can make it cavitate/suds lock after a while. It took me a while to work out why it would sometimes give up spinning and it definitely wasn't from too much detergent.
I'm not overly impressed by the tiny agitator in your machine, as a friend of mine has the same model as you, and she complains about tangled clothes all the time especially pants, sheets & towels .
But i did enjoy watching the cycle operation, still very similar to mine.
I pulled my lid lock apart and removed a small piece as unplugging it sends a fault code. I'm single and really hated the lock.
I'm in Australia and would love to try Tide but I've never seen it here. So I'm assuming that you're in NZ because of the fact we have the same power points. Do the sell Tide in NZ? Or do you import it? Would love to know.
Any way thanks for making the video Mattie.
Cheers from Mick in country Vic.
Hi Mick
I live in Perth WA. I got the Tide online. It’s pricy but worth it for me as I also have an interest in detergents from all over the world.
Hey there, I think F&P washers are excellent machines too. In regards to gunk build-up, I have found that exclusively using liquid detergents, fabric softener, disinfectant liquid and other additives, with mainly cold washes, is the culprit. Doing frequent warm and hot washes with powdered detergent and a safe bleach powder actually minimises that problem. I don’t use fabric softener or any other additives at all, I feel there is no need. I use both powder and liquid detergents and occasionally I will add bleach. I never have any odours or suds lock issues or gunk.
Costco sell Tide in Australia
Hi Mattie, regarding your question about the Fisher and Paykel product line, they still sell the CleanSmart/AquaSmart here with the washplate agitator (at least here in New Zealand, anyways).
I'm surprised at how quiet these new models are. I still prefer the older models with the louder motors personally though. Also seems like this machine cleans somewhat decently since it has no agitator, which I feel is essential in all toploaders.
Nice to see a full-length upload from you!
Thanks for clarifying :-)
@@mattie17 No worries! 😄
Unfortunately they don’t make the aquasmart anymore which is good since I don’t like it
@@ryderearlesroblox8620 It's been rebranded to CleanSmart in New Zealand and Australia, and I think F&P have stopped selling their top loaders overseas
@@LoganT547 the difference with the aqua smart and the clean smart is with the aquasmart the lid locks after flushing out the detergent from the dispenser sometimes on some wash cycles it would lock after you push start whereas on the clean smart the lid locks from the spray rinse until finished whereas the lid will be locked when the bowl clean cycle starts until the end unless you pause it
I do like the full agitator version but this one does a better job at washing and even the motor is very quiet
Great video was just what I was searching for
The 8kg model is only available through online appliance stores. The 10kg is more widely available in Australia.
Bing Lee stores have this model too.
@@ashleyfry1976 Bing lee isn’t widely available in Australia mainly based in NSW and a couple in Melbourne suburbs.
My Nanna has this exact washing machine, but it has the agitator and the newer logo.
The water jet should always be on except for the spin out.Thats how I would design it.
We need more videos of theseeee
The only HE models I’d have are f&p
I don't know why your other Aquasmart machine had such a narrow waterfall for the Eco Active phase. I just got my one working, and the waterfall fans out to pretty much the same length as this one does. DADoES ofTX also has one, and it fans out pretty much the same as my one does. So I think the older ones do have the same wide jet, but there must have been something blocking your older one that caused it to have the narrow waterfall.
I’m sure there could be something blocking it. I haven’t pulled it apart to clean the piping so maybe that’s something to do :-)
Two comments:
1) Why do the clothes appear to not be completely submerged in water for 95% of the wash cycle?
2) Is full operation with the lid open a standard feature?
Thanks
As it’s a low water system the clothes are not fully submerged all the time but it blooms them through the water and the jet from the job helps keep them in contact with the soap.
I trick the lid switch so that it allows me to film the whole cycle with the lid up. There’s a lid lock at the front that u have to press in with a skewer or something
Thanks. How can clothes possibly be cleaned to the same degree of they are not fully submerged? I think I'll take a regular water level system. Is that option available? Or were you using an eco/low water mode?
Can you do more videos of this machine please
Hi i have this same model, it took a while to adjust to not having a regular agitator but i do find it washes well, i have a question where is the filter on this model as iv never found it and not through lack of looking lol
There isn’t a lint filter on this machine. One of the downsides I find :-/
@@mattie17 thanks for getting back to me that’s probably why I cant find it thanks again
Interesting how this doesn’t chuff like my agitator model even though they have the same pump
Any idea how I could get one of these in the UK? Perfect size for my laundry room. Thanks
You may have to get one imported as I’m not sure they sell them in the Uk. It would be pricy though
You'll need to import one from New Zealand or Australia, then change its plug type to fit the UK outlets. Fisher and Paykel only sell their front loaders in the UK and Europe.
Don't buy one. We've had one for 3 years. They are a recipe for mould. We took ours apart today to clean. So many crevices where mould can grow and you can't get to it even with pulling the whole thing apart. I'd go for a samsung. We're going to sell ours and get a samsung with a lint filter that is easy to unscrew and clean properly. So expect mouldy clothes. Yes we leave the lid open when not in use and don't leave wet clothes in it. It's designed badly in terms of trapping water inside inner parts.
How do these not explode with the plastic tub supports and 1100 rpm spin speeds?
Who knows? Guess they hold up ok lol
If you do a hot wash and immediately do a fast spin after (no rinse in between) all f&p machines will not do a 1000/1100 rpm spin because the outer drum won’t be able to handle it hot
They have metal rods to hold the basket up, and as far as I'm aware it's very thick plastic. Surprisingly even the motor's rotor is plastic.
@@LoganT547 The LG waveforce was the same way. Very thick plastic with metal rods, and a metal rotor. Those still blew up. I wonder if it was caused by user error instead of the materials which its made of
Looks smart
Be awesome if you had a filter change in this video. It’s killing me to find where it is because all my stuff is getting extra lint and fluff over clothes
There is no filter in these machines. You'll have to remove the drum and then check underneath where the pump is. Usually the debris will just pile on top of the pump.
Nice 👍👍
Never understood why the USA has this “he high efficiency” mark on it? And separate he compartment! They are no different to the ones we have over here in the uk/Europe
It’s just A rated over here wich is the best and F being the least efficient! And you have an liquid compartment that usually slot’s in or a flap in the powder bit to hold the liquid back this (he detergent) is basically what we call over here 2x /3x concentrated or super concentrated like a 30 mil cap full.
And we always have the rpm displayed much better as you said than this slow medium medium high extra high 🤔🤷🏻♂️😂 they rip you off over there with this (he) stuff it’s just a energy efficient washing machine. Mine a lg direct drive turbo wash 8kg 1400rpm it’s triple AAA rated over here that’s the most efficient A+++ energy , A washing performance , A spin dry performance.
You can use any washing detergent I do Persil liquid , surf washing powder, Ariel gel Ariel and persil pods. They all work fine even standard washing powder witch I prefer for whites powder definitely gets them cleaner than liquid pods or gels… Top loaders aren’t popular over here don’t know why I would quite like one.
In the US, they still have "conventional" washers that have an agitator fin and fill to the top of the tub. The He designation is to note those washers use much less water. Initially, laundry products that were made for them (low lather) could only be used. Now, most all can be used in them. As bleach is less common in washes in Europe, those companies had to further concentrate their products as the dispensers hold less than conventional washers did/do. The compartments are no different than the drawers in Europe but the He is to remind people that only products designed for the washer can be used to avoid the suds issue I noted earlier. European powders are chemically different from US ones as they are designed for longer wash cycles and have high percentages in some cases of bleaching agents. In the US, powders are much more rare than they used to be. Liquids/pod capsules are chemically similar to yours as yours are designed for the non boil cycles. Firms do formulate their products to work in the water of the countries they sell the products in. When Unilever sold washing products (they are now owned by Henkel), they did offer more concentrated items in the US as well as Canada. Our equavalent "fabric conditioners" are just as concentrated (less water) as yours. Spin speeds in Europe vary by country as they are less in Italy as they tend to hang their washing to dry. They are higher in countries where energy costs are higher to help those who own clothes dryers or combo machines. As noted, your washing products have been low lather by design with an exception for handwash products. For example, I could use Ariel Handwash in a conventional US washer with no issues, not so in a low water machine. In the UK, they had twin tubs which did have an agitator. Also, US machines, which are exported to Europe require separate hot and cold water lines. Since your machines are self heating that negates the need for a hot water line. The Tide he was using is not sold in Australia or New Zealand except for what is imported by Costco. It will work differently in their water just as it does in European waters. Ariel is the sister brand and is P&G's main washing label outside of North America. The technology in it is used to some degree in your Ariel and vice versa. While we have Persil in the US, it is made by Henkel as it is in most of Europe as the maker varies as Persil in the UK is made by Unilever as is Surf. Henkel also owns the right to Surf in the US and I think they stopped making it. In closing, your powder works well for whites if you use one that has a high concentration of bleaching agents and you use the long cycle. The enzymes work initallly in cooler water as they are not effective in high temperatures. As the water heats up, the bleaching agents kick in and work with the hotter water. "Colour" or for whites and colours are powders that do not have bleaching agents in them. While Tide does have a bleach added powder here, it's less powerful than yours are in regards to colour fading. They haven't figured out how to use bleaching agents mixed into a liquid or pods. The Ace product you can buy there is based on hydrogen peroxide and why it's safe for colours but it will bleach the fabric if you don't immediately wash the item. Hope this helps.
@@doncrocker8564 thanks buddy that’s was a very informative reply now I know the difference. And we used to have hot and cold fill they still had a element in them for obviously the cooler washes like 40/30c witch I think is the “warm temperature” on you’re machines over there? Do you not have elements fitted to your washing machines ?? They got rid of the hot fill in the early 00s and like you said they only fill up with cold water now and just heat it up! They way I see it is you’re going to have to pay to heat the water some way or another anyway so don’t really bother me as much as it did with the older generation when the change came in. We had a hotpoint twin tub when I was a kid with agitator and are first automatic wasn’t very good mind back in the late 80s early 90s only had 400rpm and a small drum. Twin tub was probably better in performance wise. And always wanted to try tide didn’t know washing powder wasn’t a thing in the 🇺🇸 to be fair most people by pods over here and liquid has been very popular for years my dad liked the liquid but the new concentrated one are even more popular now. I get my washing powder (surf whites professional) think it’s Unilever/diversity now. But it’s cheeper on the net and the box is huge 130 washes but you always get more then that as you don’t need as much in new machines…
and supermarkets stock more pods and liquids rather then powders these days. I do get fabric softener online (comfort professional) but it’s better deals in the shops I would say personally by the time you pay delivery and vat charges. Thanks for you comment. 🙂
Not an inverter drain pump?
No not on these
Nope, these new Fisher and Paykel models use the generic AC pumps found in most washing machines nowadays. Fisher and Paykel machines have used AC pumps for a long time now, but historically they used the older design with the fan on it, and it sounded more like a hairdryer than a pump.
@@LoganT547 My two AquaSmart models have SmartPumps, which are variable speed, 3-phase, 6-pole, 325v DC.
@@DADoESofTX Huh, I thought those had 12V pumps. 325V is very high for a pump, and I didn't expect them to be 3 phase.
Only on the 10kg models
This is abjectly the most frustrating and useless "washing" machine I've ever had the misfortune of using for getting my clothes clean. There is no agitator up the middle, which is necessary for literally twisting and beating out the dirt, and the stupid thing scarcely uses any water, kind of a vital ingredient in cleaning laundry. Not only that, it doesn't agitate the clothes the way a real machine does, like a Speed Queen, which is the only machine I'll be buying in the future.
Also, this machine will NOT let you choose hot water when it decides it's just going to use cold for a given cycle. You can't change the amount of time for your wash, and the rinse only cycle is practically useless.
Save your aggravation, folks, and get a real machine, like Speed Queen (and NO, I don't work for them), if you actually want your clothes to be clean when they come out of the wash.
Our clothes wash well in it but I have to use the dual wash function to get all the detergent off because it doesn't use enough water.
Does anyone know how to remove the pulsator plate to clean under it?
@@clarris44At a guess you need to stick a screwdriver under the little cap in the middle of it, and it should pop out. Underneath that you'll find a bolt which you can untighten.