Configure Custom Agent Workspace/ CCP V2 in AWS Connect

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  • Опубліковано 25 лис 2024

КОМЕНТАРІ • 2

  • @pranavpathway256
    @pranavpathway256 Місяць тому

    Hey Rajiv, your videos are great they really helped a lot. I want to ask you can we also integrate the our own custom views here? and is there any video of yours where I can learn how to fetch data from my own crm with the help of lambda function and then can access the data returned from lambda function in json format like store them in variables

    • @rajivcoomar
      @rajivcoomar  Місяць тому

      @@pranavpathway256 You can include all components which you get in OOTB agent workspace. You can also add html table or frame and fetch value from crm api