I was on the Front Lines of the Burger Wars during the 1980’s. I served 2 tours of duty at McDonalds. My best friend was captured by Burger King and never made it back. Sometimes, I get flashbacks and I can’t even think about ketchup on my fires without breaking into cold sweats.
You mostly only do that with elder costumers that made a routine out of going to certain places and getting the same thing everytime. So they feel welcome thought of and looked after.
Manager comes up and grabs Hope by the ear and takes her to the back : Making fun of a little kid trying to speak. Are you a psycho ?! Have you no soul ?!
"Look at this little guy, no one's paying any attention to him and he's scared." - Hope, speaking directly at the kid without acknowledging his existence for 20 seconds, and goes on to interrupt his thoughts with telepathy.
I love how companies turn it into "your' reputation... lol no customer is thinking... Oh, Hope sucks... They definitely remember "Hardee's sucks, I'll never go back"...
No kidding. By the end of the day I’ll be fully qualified to work at most major fast food chains or work the Nintendo service counter at any department store.
"Hi! Welcome to Hardee's!" "Hi! Welcome to Hardee's!" "Hi! Welcome to Hardee's!" "Hi! Welcome to Hardee's!" The only thing missing is the girl's head spontaneously combusting.
"Your reputation is on the line" - what they really mean: "OUR reputation is on the line. Legend has it the woman is still waiting for her bacon and cheese burger.
Hope: "Remember, when a customer steps up to the front, MY reputation is on the line!" Customer: *Looks behind themselves* "Who are you talking to?" Hope: "Oh, just my inner demons! Have a nice day!"
Not only Hardee’s, but the individuals who prepared and handed me the burger. I will name them to everyone I know and assure their reputation in the community is destroyed.
I have but it's usually people gunning for upper management positions (like full manager or higher up) .I've never met a cashier or drive thru person with thank kind of personality.I'm sure they are out there but it wasn't a common occurrence
Notice on these training videos the customers are friendly and reasonable.. anyone that has worked in customer service knows that this is rare especially in 2021
Hope: "When a customer approaches, I spring into action." Also Hope: Sucker punches customer and wrestles them to the ground, while yelling about her reputation.
My mom used to take me to Hardees in Duluth MN as a kid. She'd wear her purple ski jacket, and we'd eat apple turnovers together, and I always felt like things were going to be okay then. 🖤
@@jasonm1288 just make sure the fryer gresse is changed immediatly afterwords and that there is no food in it at the time otherwise the health department will shut us down
I didn’t take “your reputation is on the line” seriously when I worked at Hardee’s. 40 years later Hardee’s is still spreading gossip about me and ruining my reputation. My wife and kids don’t respect me all because of Hardee’s
"Don't forget about me." Keep it up lady, and you'll be hopping over to Mcdonalds. Have some respect for the employees making minimum wage and keep your mouth shut.
The world that fast ford corporate workers want to live in, lmao. I used to work drive thru window at a fast food restaurant and the people at head office (AKA, the people who have never worked food service in their lives) decided that customers waiting any longer than 20 seconds for an order was "too long" and we would be reprimanded for it.
“Your reputation is on the line.” Yes, because if I preform subpar at a fast food joint the customer will definitely remember me, and not the restaurant. 😂
"Hi What can I get for you Today mr. Smith? Your usual?? " Idk if that is what every customer wants to hear. LOL it implies that they're aware that you go there like everyday.
Legend has it, after Hope got let go at Hardees after 40 years of service (she kept scaring off the new employees), she still stands on the sidewalk in front of the restaurant in her uniform yelling "Hi, welcome to hardees!" as cars drive by, while putting loose change she finds in paper bags and throwing them at children.
After college Hope was stuck working at Hardees paying off a mountain of student debt cuz she couldn't find that dream job with a degree in art history.
This video is giving me flashbacks. I watched this same training video when worked there in High School. Those old computers/registers on the frontline were horrendous. lol
![Blockbuster Training Video [1990] - Buster Sales Pt 1](/img/n.gif)
My boss: “the district manager is coming in today, act natural”
Me: *turns into Hope*
hahahahahahhahahah
Heisenburgers Every retail job I've ever had hahaha
heisenburgers my retail job experience. like the boogerman coming out of the closet when we were kids.
So Ill just Lean on the Counter and Talk to the Gals Like I Normally Do!!
I’d reply to my boss, “ Well , you better get your knee pads.” 😂😂😂
This proves that I will literally watch and do anything to get out of helping my mother in law move
😅😅😅🤣😂
This comment is criminally underrated.
😂😂😂😂😂
@@a_random_voice_in_the_void came here to say the same thing...
How rude of Hope to keep the customer waiting while she talks to the camera.
😆 seven years ago and this is still comment gold
Didn't follow procedure
You know that classmate of yours who got busted for bringing in weed back in High School? Hope told the Principal.
Thankfully she spent the next 20 years in a Hardee's reeducation camp
I wonder what hope is doing now days
The beginning makes no sense, it’s not the restaurant’s fault that man doesn’t know how to eat
Cook: "Miss! Make sure you put a boatload of napkins in the bag for Mr. Sloppy over there!"
Especially if he ordered boatloads of extra tomatoes and mayo!
The question is why the hell does he eat in the car in front of the store and not at the table?
You have to admit though, that dude's 80s hair and statche make the whole video.
Way to interested in the idiot customers.
I'll tell my kids I was on the frontline, the frontline at hardees
maaaaaaaaah heeeeeeeeeeeeeeeroooooooooooo !!!!!!!!!
I was on the Front Lines of the Burger Wars during the 1980’s. I served 2 tours of duty at McDonalds. My best friend was captured by Burger King and never made it back. Sometimes, I get flashbacks and I can’t even think about ketchup on my fires without breaking into cold sweats.
Me too in 1986...🤣🤣🤣
yeah . . . i remember we wouldn't even give a new hire a name, until they've been on fries for 60 days. god damn hot oil burns! it was merciless.
@C B S lmfao thanks for playing
I would feel utterly embarrassed if a fast food cashier called me by name, while asking whether I wanted to order a usual meal.
You mostly only do that with elder costumers that made a routine out of going to certain places and getting the same thing everytime. So they feel welcome thought of and looked after.
"Hey Fatass! Want your usual MagaBurger and 12 Diet Cokes?!"
Yes they may as well call you fat lol
Callie Masters LMAOOO I CANNOT 😂
Callie Masters at least be courteous and call them Mr. or Mrs. Fatass
Hope: Hi, little guy! How can I help you?
Kid: I'd like a t-t-t
Hope: T-t-t today, junior!
Manager comes up and grabs Hope by the ear and takes her to the back : Making fun of a little kid trying to speak. Are you a psycho ?! Have you no soul ?!
Billy Madison didn't make it very far in the fast food business... 😁😁😁😁😁😁😁😁😁
He went on to be a Pepper Boy... 😁😁😁😁😁😁😁😁😁😁😁
💀
"Look at this little guy, no one's paying any attention to him and he's scared." - Hope, speaking directly at the kid without acknowledging his existence for 20 seconds, and goes on to interrupt his thoughts with telepathy.
Dude i was drinking something when i read this, so much for that lol
So she's "being herself and relaxed?" Man. I'd hate to see her when she's tense and nervous.
ua-cam.com/video/dh2IVTSlnh4/v-deo.html
I watched this last night and literally had a nightmare about Hope poisoning me because I didn't put the food on the tray in the correct order.
@@mostbest2561 Don't click on the link btw...
@@charkee167 i did and I was enlightened
I like HOPE just The way she is A Heaven on Earth for Us All period Amen
"You reputation is on the line" - the audacity of Hardee's to put this kind of pressure of people at 4$ an hour
I DON'T GIVE A DAMN ABOUT MY REPUTATION
"No one will elect you as mayor because of your reputation. Remember 30 years ago when you ruined some orders working at Hardees?"
@@mariotron8718 😂 no one's opinion matters either.
////
And to hear it in that ear splitting voice of hers....yikes.
Hardee’s: this is serious business! Your reputation’s on the line!
Video: *goofy circus background music*
Thousands of courses from the world's most prestigious professors available for free online.
Me: watches fast-food training videos
Me!
I just watched a training video for how to sell Mercedes cars from 1980s, and how I'm here. Help
Have you tried the lasagne? It's my favorite.
@@armchairgeneralissimo is it still hot out there?
@@M0rgul0N Do you like hot fudge sundaes?
This is the most passive aggressive fast food training video I've ever seen.
"Don't forget about me!"
"WOMAN, IF YOU KEEP GIVING ME THAT ATTITUDE, I JUST MIGHT."
I don't think she had the best experience in the past with Hardees
Line stole by chadtronic.
Aaahm Hooepe
She never did get her meal
"Oh don't worry ma'am, we'll get riiiggght on it."
I love how companies turn it into "your' reputation... lol no customer is thinking... Oh, Hope sucks... They definitely remember "Hardee's sucks, I'll never go back"...
Yep. Its all the lowly minimum wage worker's fault... Always. 😁😁😁😁😁😁😁😁😁😁
Hope belongs to Hardee's. Hope sucks so Hardee's sucks.
Tbh yeah they do. I’ve worked in the service industry for years and your product is only as good as the people who make it.
@@andrewpandrew7786 Unless someone else has large patties of grass fed beef, free peanuts, etc. 🤷♂️
I am kind of hoping Hope sucks
This is the rabbit hole I've slid down today...
Welcome to that side of UA-cam 😆
Yep, Jewel, OCB, Wendy's, Pizza Hut....
No kidding. By the end of the day I’ll be fully qualified to work at most major fast food chains or work the Nintendo service counter at any department store.
@@BangBang-hk4rg lol, what I said lol
Me too lol
Does anyone else think if Hope was let go, she’d have a breakdown? She’d be calling and harassing the others still working there.
Pretty sure she'd be working elsewhere for dollar tips...if you know what I mean.
:;\
"Hi! Welcome to Hardee's!" "Hi! Welcome to Hardee's!" "Hi! Welcome to Hardee's!" "Hi! Welcome to Hardee's!"
The only thing missing is the girl's head spontaneously combusting.
Allison Venezio it almost sounds like head on commerical.
YES! Thank you! I was trying to figure out what it reminded me of!!!!
your're welcome allison venezio.
Allison Venezio a broken record
LMAO
"I love it when customers remember my name" as she wears a name tag 🤣
She didn't think that one through.
Yeah that college education she is receiving is going well. I wouldn't wear a name tag just so no one would remember my name.
"Your reputation is on the line" - what they really mean: "OUR reputation is on the line.
Legend has it the woman is still waiting for her bacon and cheese burger.
It is said that her spirit haunts that Hardee's because she's looking for the burger she never received.
@@bonorbitz How do you know she isn’t still alive, Zoomer?
@@bdjoh011 shut up
@@Yandelvillegas No one asked you anything. Shutup yourself
To this day, Hope still works at Hardees for 7.50 an hour as a front line cashier. She’s miserable, old, and chain smokes..
Sadly, she died a long time ago from eating too many Hardees employee meals she found in the trash.
Oh come on, we all know she still works at Hardee's with 3 kids and is a Trump supporter.
Plus she probably eats Vicodin and Xanax by the handful.
:D ROTFL!!!
i'd still dip my fry in her ketchup.
Why do I feel like Holly eventually went on to have a daughter that she forced into the beauty pageant life?
I just think it all show she really dislikes the job lol
Jon Benet Ramsey
Her name's not Holly.
Cuz yer an asshole? Fuck you.
Very accurate. Karen Pre-Karen
"Haa Welcome to hoarteees"
_Did You Know_ ?...
Diet Dr Pepper burns when it flies out of your nostrils.
😄😂😭
@@NortelGeek 🤣🤣🤣👍👍
She's got the worst accent issues while trying to speak regularly.
Odd choice.
@Augustin Olivares that's not how "Captain obvious" works 🤣🤣🤣
Hahahahahahahaha OMG 🤣🤣🤣🤣
She is way to obsessed with her job... Why am I here?
She's not obsessed. It's called acting.
@@Thanatos9029 don't bother explaining. OP is a filthy heathen.
She springs into action!!!
@@jamesb.9472 original post
I mean I’m drunk so that’s a reason.
4:53 - “First, I get to drink” (grabs the vodka bottle from under the counter and polishes it off)
5:57 "Don't furgett about mayyy"
Lmao I luv Texans
Hope: "Remember, when a customer steps up to the front, MY reputation is on the line!"
Customer: *Looks behind themselves* "Who are you talking to?"
Hope: "Oh, just my inner demons! Have a nice day!"
Ah, Hope's off her meds again.
Tomato fell out of the burger onto my fat ass. I blame Hardees.
And that bastard Isaac Newton, the inventor of gravity.
Not only Hardee’s, but the individuals who prepared and handed me the burger. I will name them to everyone I know and assure their reputation in the community is destroyed.
@@BionicPig95 I rarely audibly laugh at comments, but this one got me.
Me as a Hardee’s employee : HI WELCOME TO HARDEES HI WELCOME TO HARDEES HI WELCOME TO HARDEES HI WELCOME TO HARDEES
*head blows up* "ah crap not again."
I’ve never met a fast food employee who acts like her ever.
I actually had a young man in a McDonalds drive thru who was pretty close to this a couple years ago. It took me back a little!
I have but it's usually people gunning for upper management positions (like full manager or higher up) .I've never met a cashier or drive thru person with thank kind of personality.I'm sure they are out there but it wasn't a common occurrence
Yep, its usually, "Thanggu for choosing ________, mayitayororder?"
😁😁😁😁
Thank god. She reminds me of the kid in school who would suck up to the teacher and then bully everyone as soon as their back was turned.
..and you never will. 😂
The fact that I could watch these videos all day every day means there is something deeply right with me
hope’s arm must be JACKED
Since she keeps tHROWING SHADE-
2:25 Mr. Smith's "usual" is a Hope handy in the back parking lot
😆 😆 😆
💀💀💀
Notice on these training videos the customers are friendly and reasonable.. anyone that has worked in customer service knows that this is rare especially in 2021
Very rare
It's gotten worse in the last 2 years
They were always bad but I feel like after COVID they just became insufferable.
"I love it when customers remember my name!" You're wearing a name tag.
Yup. Yup. My entire reputation consists of my fast food job...
I got fired from my fast food job, my life and reputation are wrecked haha.
Customer:"don't forget about me"
McDonald's: "absolutely we will"
“Your reputation’s on the line... the front line that is.” *audience laughter exudes*
Hope: "When a customer approaches, I spring into action."
Also Hope: Sucker punches customer and wrestles them to the ground, while yelling about her reputation.
DEAD! 😭💀
@@MirandaTheInkling34 😪😪
😅
My mom used to take me to Hardees in Duluth MN as a kid. She'd wear her purple ski jacket, and we'd eat apple turnovers together, and I always felt like things were going to be okay then. 🖤
I assume she's dead now?
Sounds like ur mom is/was a real nice lady. I hope you are doing well Chris
@@poolsofbloodinyourstomach dead inside if nothing else...
@@poolsofbloodinyourstomachcringe.
I'm actively living in the south and I haven't heard anyone this southern ever.
do you live in area filled with yankee transplants?
I have. Also heard the foghorn leghorn accent.
Ppl are losing their accents :(
It's a hybrid southern/british accent...
Your not from the south then
"hi welcome to HORDEees"
"hi, welcome to hardees. hi, welcome to hardees. hi, welcome to hardees" lmao.
lol, that part got me too
Hi welcome to Hardee’s x10 goes home to her abusive boyfriend says to her hey where is at bitch 👋🏻😫🤜🏻😫
:;/
60 seconds to get the food out. 15 seconds allowed to go take a dump
the one girl taking 75 seconds to complete the order --- How dare her, says Hope! lol
@@michaellane3017 Corporate suggests correcting her by placing her hands in the fryer for every second she goes over a minute
@@jasonm1288 just make sure the fryer gresse is changed immediatly afterwords and that there is no food in it at the time otherwise the health department will shut us down
That slide whistle is a classy instrument,
"DONT YOU FORGET ABOUT ME!" As you hear, she sounds really mad.
Rain keeps fallin rain keeps fallin down down down...
It's happened before
wolverinefangowings Legend has it Jim Kerr came up with the idea for the song after visiting a Hardee’s.
She feels isolated and abandoned in Reagan's America. She is desperately fishing for affirmation from Hope.
@@soulvigilante Reagan was awesome STFU commie.
I didn’t take “your reputation is on the line” seriously when I worked at Hardee’s. 40 years later Hardee’s is still spreading gossip about me and ruining my reputation. My wife and kids don’t respect me all because of Hardee’s
Never had the makings of a varsity Hardee's associate. Those who want respect, give respect.
@@BattleAxe1345you ruined the funny comment....
@@Gameboy-UnboxingsHo-oh! Judge Roy Bean ova he'ya. Just breaking balls.
Ironically Hardees went bankrupt after losing a class-action lawsuit filed by customers who had been attacked by globs of mayonnaise.
Yep. Just like Hardee's to save a few pennies by purchasing mayo that has consciousness.
"Don't forget about me." Keep it up lady, and you'll be hopping over to Mcdonalds. Have some respect for the employees making minimum wage and keep your mouth shut.
Is there a reason she's speaking to the audience as if they're preschoolers?
Ben Randolph Cuz the whole video is mind numbingly stupid
Khalil Williams yeah well it was 1988
Yes there is... :(
Ben Randolph have you ever seen fast food workers? 90% of the time they fuck up the order. They need to speak even slower.
probably because they don't go beyond preschool
Over the years I keep coming back to this video...
Hope is now 58 years old, 350 pounds, a chain smoker, has 12 cats, lives in a single-wide and has been divorced 5 times.
How many kids?
Life goals
She shares a condo with Marie from Blockbuster who is recovering still after her “encounter” with Buster Saies
Wait, actually? that'd be hilarious!
5:57 "Don't forget about mayyyy"
Jeez, that lady must have some abandonment issues from her past.
They left her at the Grand Canyon, just like Joe Dirt
@@DarkEagle-vx9hd That comment made my day lol
@@retrofun1479 Lmao! I am very glad, my friend!😊
Hope: "See. I told you we were fast here."
Me" Giggity..."
Why do they have the black kids having a “bad reputation” they were just talking and that old lady rudely interrupted them.
Bahahah.
Seems like he’s a messy eater. It had absolutely nothing to do with how it was put into the bag.
It's always the employee's fault
"THAT WAY THE COSTUMER WONT BE ATTACKED BY A GLOB OF MAYONAISE"
👁👄👁
ohio mayo be like
2:53 She looks so disgusted.
0:28 it’s Del Griffith out selling shower curtain rings.
8:42 "Making customers happy, selling, even how to keep a place tidy!"
Customer: "Hi ho!"
Hope: "Hi!"
3:01 The look of horror on Hope's face
Can you blame her? Her reputation is on the line.
The unmitigated gall of those girls!
I mean, what kind of world are we living in when getting a meal in 75 seconds is too long!?
The world that fast ford corporate workers want to live in, lmao. I used to work drive thru window at a fast food restaurant and the people at head office (AKA, the people who have never worked food service in their lives) decided that customers waiting any longer than 20 seconds for an order was "too long" and we would be reprimanded for it.
OMG I would turn on my heel and walk away if I ever had someone look at me with Hope's insanely fake and creepy stare.
she looks like some sort of alien observing our species! 😂
3:14 "We're shitting for a speed record of 60 seconds or less"
*inhales deeply* NOOOOOOOOOOOOOOOO!
That dude at the end seems awfully excited to see Hope. I wonder if she'll fulfill his order in 60 seconds or less.
Kids in a the year 2038 - "wait, you mean people used to prepare fast food? I just hit a button & it's 3D printed perfectly on a tray in seconds".
LandonGendur don't encourage my star trek fantasies haha
You mean like the pizza in back to the future 2?
Spy Kids :D
@@Largebutnotincharge I need that Black & Decker Hydrator.
Yikes! I sure hope its year 3028 for that not 2038.
“Your reputation is on the line.” Yes, because if I preform subpar at a fast food joint the customer will definitely remember me, and not the restaurant. 😂
It's almost like Hope wants me to fuck up.
"Hi What can I get for you Today mr. Smith? Your usual?? "
Idk if that is what every customer wants to hear. LOL it implies that they're aware that you go there like everyday.
Lol my thoughts exactly
Your reputation is not on the line. You work at Hardee's, your reputation is in an urn.
5:57 “don’t forget about me”
Who hurt her 😦
5:50 Weird Al places an order
Yes!!
The best feeling of all comes when you cash that huge, whopping paycheck!
If the fries get “cold” in 75 seconds, then there’s something VERY WRONG
Legend has it, after Hope got let go at Hardees after 40 years of service (she kept scaring off the new employees), she still stands on the sidewalk in front of the restaurant in her uniform yelling "Hi, welcome to hardees!" as cars drive by, while putting loose change she finds in paper bags and throwing them at children.
I have to make sure my customer will not drop ketchup on his pants while eating in his car...where did I go wrong in life?
It's the mouth drop at 3:01 for me...🤣🤣🤣 and the other lady in the back
0:55 did she say "Hoe" or "Hope"?
8:47 Did he say "Ho" or "Hope"?
Well she was talking about bagging an order.
Matthew Kleczewski hahahahaha!!!!
Times have changed ua-cam.com/video/7Al0D8_krdc/v-deo.html
I think you just figured out what happened when she flunked college with all those hardees skillz
After college Hope was stuck working at Hardees paying off a mountain of student debt cuz she couldn't find that dream job with a degree in art history.
LOL
then she died on the streets.
the end
COPYRIGHT HARDEES 1988.
Ah, gotta' love that slide whistle
Hardee’s trolled Wendy’s with that one scene and half the time they don’t even know they’re open 😆
I love watching videos like this. Makes u cozy
2:11 If I was ordering McDonalds and the cashier looked at me like that, I would be a bit freaked out.
murder face
a bit? what do you mean a bit? that would be a sign tellig you to get out of there as fast as possible.
“Your reputation is on the line!” That sounds vaguely threatening. 😅
Hardee’s breakfasts are salt with a side of salt with extra salt.
Keep it salty
The salt of the earth .
They want you to treat the customers like they are made of gold while they pay you a poor man’s salary shame on those corporate pigs
This video is giving me flashbacks. I watched this same training video when worked there in High School. Those old computers/registers on the frontline were horrendous. lol
“Just relax… it’s only your reputation on the line”
2:42 HAI WELLCOME TO HARDEE'S
5:51 howard stern
Huh, I thought it was the singer from REO Speedwagon. ;)
“Hi, welcome to Hardee’s”
“Hi, welcome to Hardee’s”
“Hi, welcome to Hardee’s”
“Hi, welcome to Hardee’s”
*EXPLODES*
“That way he won’t be attacked by a blob of mayonnaise when he opens the box”
If you are working at Hardee's then your reputation is probably already in the shitter.
They didn't get the guy's order right in the beginning because they were distracted by his bad hairdo.
Hardee’s: “YOUR reputation is on the line!”
17 year old in 1993 trying to save up enough money to buy a Super Nintendo: ok
She sounds like Lisa Welchel to me. Her voice.
4:00 "Fuck off, Hope. If you're such an expert, come down here at do this yourself!"
At 4:40 OMG the customer had to wait FOR SEVENTY FIVE SECONDS!!!!!!! Shame on her. I’m lucky to get my food in 15 minutes when I get fast food .
Why am I watching this in 2024 like I’m about to get a job at Hardee’s
When you're just trying to order a thickburger but the cashier has to make an instructional video real quick.
These old training videos help me unwind after a long grueling day