How to Grow New Patients by 36% in Just 6 Months with Dr. Dove

Dr. Edward Dove joins Gary to talk about how increasing phone conversion has helped his practice fully book their new patient schedule, plus how focusing on doctor referrals and patient reviews has delivered major growth.
Connect with our Guest Here ⤵️
Website: kinderpediatri...
✨ Timestamps ✨
02:43 - Working with SMC
04:11 - Improving Phone Conversions
06:20 - Learnings through their practice growth
07:09 - Transitioning to Semi-Retirement
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📧 Visit ➡️smcnational.com
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[@bhavnishwaghela611]

A question please.. is the increase in numbers also linked with increased marketing spend and/or change in marketing tactics?
Or entirely due to increased conversions at the Incoming calls stage of new patient acquisitions ?
Thank you

[@SMCNational]

Hey! Thanks for the question. The increase in numbers is typically a combination of both factors-marketing spend and conversions at the incoming calls stage.
When marketing spend increases, it often leads to more leads coming in, but the conversion rate at the call stage is critical to turning those leads into actual patients. If you're seeing better results, it's likely not just more leads from spending, but a focus on improving the systems at the incoming call stage. This could mean better training for the front desk, optimizing how calls are handled, or refining the messaging.
So, in short, it's a mix of both: increased spend and improved tactics for handling those leads.
Think of marketing as a leveler to increase leads and phones/avg time to appt and other operational functions as another lever to increase new patients in the door.