Mind the Gap: Solving HR's technology integration challenge.

In this episode of HR, We Have a Problem, Teri Zipper and guest Tricia Shields, Chief Human Resource Officer at Naviant, discuss the critical intersection of technology within HR leadership. With over 15 years in both IT and HR, Tricia shares her unique perspective on how technology can transform HR departments and enhance cross-functional partnerships. They also discuss the challenges of maintaining up-to-date employee information across disparate systems, the role of strategic planning in HR tech adoption, and the increasing influence of AI in streamlining HR functions. The conversation also covers emerging trends in employee development technology and the importance of connectivity across platforms.
Key points covered include:
↪️ HR technology adoption requires strong partnerships both internally (with IT departments and executives) and externally (with vendors, HR networks, and technology communities)
↪️ Organizations often struggle with multiple systems containing employee data (average of 11 different sources of record), highlighting the need for better integration and connectivity between HR tools
↪️ Employee development technology remains a gap in the HR tech landscape, particularly in creating comprehensive solutions that connect performance management, career pathing, learning content, and skills development
↪️ HR professionals should start their technology transformation by identifying paper-based or disconnected electronic processes that could be digitized or automated, rather than being intimidated by the scope of change
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