What has always differentiated Cracker Barrel from other places was the warmth and charm of its decoration. It serves comfort food in a comforting atmosphere. This change completely kills that. They took the warm wood tones away and replaced them with cold grey at every turn. From the floors to the walls to the furniture. It looks soulless and dead. If the goal was to entirely destroy the charm they once had, theyve done a good job.
Years ago, I moved to Georgia and discovered "Po Folks" restaurant. Wooden floors, rustic seating, great food...biscuits as big as I've ever seen, and a menu to die for. Over the years, everything changed. Sadly, biscuits, smaller and smaller, and rock hard. Menu, food, not nearly as good. So, after eating there regularly for 40 years, walked away, never looked back. Very sad. Cracker Barrel, far behind?
I totally agree. I have a gift card. I’m going to use it soon. Because I do not like the new look. Too far to drive. Plus I don’t like the new addition of alcohol. Very disappointing.
I'm 43, and Cracker Barrel is my favorite chain restaurant by far. That said, this is the complete wrong direction for Cracker Barrel. Their branding was 100% on target, and extremely well-known. They should spend that $700 million on improving service and food quality. If they paid their workers a wage that incentivized them, Cracker Barrel would see that pretty soon each location would become known as the best restaurant in the area. So long as the current CEO is in charge, and Cracker Barrel goes this direction, I won't be eating there. It's sad to see Cracker Barrel go, but I guess everything runs its course eventually. Good thing granny taught me how to cook, so I can eat good home cooking anytime I want.
The modern Cracker Barrel lost the home feeling. Looks like any other restaurant. Very disappointed. Thanks for sharing your videos and adorable family.
The country vibe is the reason that I go to Cracker Barrel. They're slowly easing us into something more modern, and I'm leaning toward the "if it ain't broke, don't fix it" camp. In my world, other restaurants aren't as busy as Craker Barrel is. We stop at different locations on road trips, as well as the ones close to home, and they're always busy. Might have to leave corporate America behind, and start supporting local businesses.
For us this is so sad !! We've been eating at Cracker barrels most of our lives my first was in 1988 in Virginia back then they had red and white table clothes on the tables we always enjoy the country about it Absolutely dont care for the contemporary ! Definitely old way better!🇺🇸👍
We are with you - the country and rustic feel is what made Cracker Barrel special and to stand out from everything else. These tables were also slightly larger and since it's now an open concept, it was very hard to hear us talking to one another. Hopefully after this 10 store pilot, they'll realize that this plan maybe isn't going to work and they should re-focus on revamping their customer service training. We hope that you have a great weekend, @scpatriot5270
@@EveryDayIsSaturdayTV I guess the platform gave me your video because I watched a business video detailing what they thought were wrong decisions being made in this "update" to Cracker Barrel's operations . I enjoyed getting an eyeball on some of the changes without having to travel to one 👍
Me personally, I don’t like the changes in decor and all that. doesn’t look or feel like a cracker barrel anymore. Growing up, we started and sometimes also ended every vacation by going to a cracker barrel. and the way it looks now- it’s not the same place i grew up loving
and the toys ! i remember one year. must have been 8-9. we were on vacation. and i was rarely allowed to get something in the gift shop. but my parents let me get a baby doll- she had a white satan dress. batteries/ she would cry. loved that doll!
Does anyone remember when Cracker Barrel used to have Rosin-baked potatoes? Crispy outer skin, and flavorful, fluffy and tender inside. My family loved the old Cracker Barrel, that new look is sterile and cold.
The new interior open concept / flat finishes seem to increase the noise level, making it seem like a cafeteria instead of a restaurant. I always enjoyed looking at the nostalgic items on the walls, so I'm sorry to see that go. This seems like a Golden Corral vibe instead of Cracker Barrel.
My wife and I went to the Mt. Juliet Craker Barrel about a month ago, and almost everyone who was there said that they did not like it and would not come back,, it feels like any other resaurant, not a Craker Barrel, we want be going back.
I always enjoyed looking at all the antiques hanging on the walls. Some of them had old company names on them and I loved looking them up on my phone to see if they even existed anymore or when they went out of business or changed names. Good history lesson!😀
Thanks for the video! But I’m so sad that they’ve taken all the charm out of the decor. It always felt so cozy and comforting. Now it feels like a bad corporate attempt at what they used to have. 😞
After they started serving alcohol and stopped making their food fresh (I was an employee when they implemented this so yes most of their food comes premade now) the quality and portion size has gone down. They have left their heritage. Those of us that enjoyed the Fresh Quality and substantial portions will not embrace all the changes 😔
That's what killed the BIll Knapp's chain in Michigan/Ohio/Indiana. They stopped making the food fresth, they modernized their decor, and within a year they were all closed.
Cracker Barrel falling into the same trap every restaurant falls into right before they go out of business. They try to "modernize" and be "relevant" and their regulars stop coming. It happened to Bill Knapp's chain in Michigan and Ohio. We better enjoy Cracker Barrel while we still can, because "updating" is the first sign that a chain is about to go down the tubes.
We are BIG Cracker Barrel fans.........and we are elderly. I frankly like the "lighter look". Thanks for sharing with us about the menu updates. WONDERFUL FAMILY YOU ARE! God bless you.
I work for Cracker Barrel and I am TERRIFIED that the new ceo is going to make the company go belly up and cost me my job. I am not even joking when I say pray for us all.
Another great family video. You all are down to earth great people. You all are teaching your boys' great social and communication skills. That Henry is a hoot. Thanks for sharing.
Thank you, Don! We really appreciate your kind words. Lol - you can say that again…Henry is definitely a hoot. We hope that you have a great evening and thanks for watching.
I prefer the old style Cracker Barrel. I do like the new menu items. I guess I'm just old school being 76 but we can go to modern restaurants anywhere but when we're traveling we always loved stopped at Cracker Barrel because it felt like we were back home in the south. 😢😢😢
What I've heard is people are not frequenting the cracker barrels like they used to so this is an effort to save the franchise... if it doesnt work the stores will likely go the way of many other old icons... people saying they like the old look and feel should be frequenting them more often and bringing in friends and family... the story i read in the press was since covid, old customers stopped returning and business is bad... I've been to a few in recent years, and my feeling was quality of food was spotty... i ate at a place in ohio that was excellent, another in PA that was so so... but in any case, i would say, anyone wanting the old ones to continue as is need to not only let your voices be heard, frequent the remaining ones more often...
I enjoyed your video , dont care for the new look. They are trying to get the younger crowd dont think this will bring them in. If they would give larger portions i feel like they would have been ok. The food has always been good but i never left full. Hopefully they will make it.
Nope don't like the new look at all and I fear it is going to Backfire on them and drive some of the Old School People like me and my Wife away? Part of the experience of visiting a Cracker Barrel is seeing all the old items on the walls and ceilings! What I just witnessed in your video looked nothing like a Cracker Barrel?? Sad Really!!!!!!!!!!
As someone who very recently quit CB after working there for 14 years, I can tell you that from a business angle, the "old school" money is definitely not enough to keep the business afloat, hence why they're revamping to attract younger patrons. I personally think it's too little too late, but I applaud the effort, even if it fails.
So glad they still have the lemon pepper trout. My favorite. Sure wish they would have gotten so chairs with padded seats. Those hard wooden seats are so uncomfortable for us seniors. Thanks for sharing.
I’m sad too. It’s depressing actually. The country look made it feel like we were eating in an old timey cabin. I’m so disappointed. Are they going to play rock music now. They have already changed from Classic Country to the stuff they call country today. Maybe we will all get used to it and love it even more.
We just left cracker barrel and one thing I can say is the prices have definitely went up. Regardless how Cracker Barrel changes their looks- it’s the prices that will keep me home. But for my 2 cents worth on the subject - I am in my 60’s - I don’t adjust well to change - I really like the country look!!! Adding to my comment that I think there should be a vote- not that it really matters!
I am not liking the update and change. I think if they went back to the menu you they had probably 10 years ago or so would have been better. They use to have chicken salad sandwiches that were delicious and really good potato soup. Hopefully it takes a while to update them so I can enjoy the older style a little longer around where I am.
Great job as always. Thanks for showing us around and a look at the new menu. I hope they don’t change our restaurant like that I like the old look. The shrimp looked so good along with the rest of the food. One of the best channels on UA-cam 😎😎
Thank y'all so much! We really appreciate your kind words and y'all already know how much we enjoy y'all's videos. Hopefully they'll stop or slow down the renovations after they get customer feedback from the first 10 stores that have changed. We enjoy the traditional; rustic look. We hope that y'all are having an awesome weekend and thanks for watching, John and Bobbie.
I definitely noticed that the store and restaurant were much brighter. The tables being different stood out to be as soon as you walked into the restaurant. The checkers are gone. 😭 I can rest now that you showed the checker board. I'm assuming the bacon mac and cheese is a new or newer menu item. I can't recall seeing that on the menu. Jennifer's item definitely looks like a new type of dish for Cracker Barrel. I agree that you think of Shepherds Pie during the colder months. Glad to hear that you had good service at this Cracker Barrel. That tends to be an issue at some locations. I definitely have mixed feelings about the new concept. But I can not remember Cracker Barrel ever updating stores so I guess it is time. Thanks for sharing! Excellent video as always!
We didn't mention in the video but discussed it on our drive home that the tables were also larger. The older tables were not as crammed as the old ones but they're not as intimate since everyone is further away and the noise levels are much higher with it being an open floor plan. We are with you - we have had some rough (almost non-existent) service at some of the locations we've visited while on the road. We believe that the service is always a slightly better in this area since the corporate headquarters is just up the road in Lebanon, TN. We're happy to see that they've kept some of the old concepts while still updating the stores. Thanks so much for watching and we hope that you guys are having safe travels.
@jamesboswell760 - Thank you, James! We really appreciate you and thank you for your kind words. lol - you're not kidding, Henry really had a lot to contribute on this one.
I always love your videos. I think Cracker Barrel is making a huge mistake with all of these changes. They are going to lose a lot of their core customers. The only change I like is the small bites menu, but why from only 4 -6 in the evening? Seniors, whom that was designed for, eat there at lunch or earlier in the afternoon. When my dad was alive he only wanted to go there at breakfast and lunch, not dinner.
*GROUP HUG* I was sad from the start too, being retired from the Barrel. But I quickly scanned that menu and my fav thing Broccoli Cheddar Chicken and mac and cheese are still there so I'm good. The dining room makes me a little sad but I would have been sadder had the fiddle been gone.
Group Hug back at you. Their broccoli cheddar chicken is so good!! We agree - it's nice that they kept some of the traditional items like the fiddle and fireplace fixtures. We talked about how it would have been easy for them to just paint the lighter color over what was already there and leave that as a start. Then maybe leave a survey asking the customers' opinions in exchange for a discount on their meal or extra peg points in the app. We hope that you're having a great weekend, Candace!
This is very-very sad. If my local Cracker Barrel ever changes like this one, I will never go back. They have completely taken away the familiar welcome home atmosphere that you want in every part of the country. Shame on Cracker Barrel for doing this!
I liked the peach ice tea they had 2 years ago.I had read recently of the changes CB is making.They are having to change coz of covid and less younger folks eating there.I miss the small veggie salads they had with apple dressing.
As a "senior citizen," it's so refreshing and uplifting to see your sweet family. Your kids are so well-behaved and cute. You give me hope for the future knowing that there are still nice families like yours in this country. The new menu looks appetizing and the prices seemed reasonable. I am sure that some of the long time regular customers will not appreciate these changes but companies need to adapt to the changing tastes and preferences of the majority of their customers if they want to be successful in today's marketplace. I am a new subscriber and looking forward to watching your upcoming programs. Take care and have a wonderful and rewarding summer.
It’s a sad day for those of us who used to like Cracker Barrel. The quality of the food is HORRIBLE. The staff try’s to make up for it but not going to help. They took all good items off the menu. They really started there downward slide several years ago. Then to try and get people to come back they put alcohol on the menu. Hoping people would get so drunk they couldn’t taste how bad the food was. The share holders need to fire the CEO and board.
I grew up with. Cracker Barrel hate to see the old decor go, but with this modern decor, tile floor it will be easier to keep the restaurant cleaner……all the old decor looks nice but very hard to keep clean……I am ok with the new look……we ate there last night…..good home cooked food ❤❤❤
I'm sorry but this comment is hilarious😂. But what are you not impressed with ? Is it them ? They are awesome and so is the video. Maybe your not much of a fan of cracker barrel. I think ive been there once and never been back since. They have awesome food, i just perfer a restaurant like ponderosa😊.
Ate cracker barrel a while back. So they've downsized the portions to make you think the price is lower. Removed a side to one. Food quality was very lacking. My biscuuts were hard tack. I'll stick to my mom and pop places. We won't be back to cracker barrel.
Brent, sad that they changed Cracker Barrel! Hope they didn't change them everywhere. Really enjoyed your video. Loved Henry's long review and Gentry's too! Wonder why they dressed Santa up for the 4th of July? First time at a Cracker Barrel was in 1986 in Nashville and the last was 2016. Love y'all and God Bless!❤️
I want to add to this video that Mt. Juliet is a test store. They have not said if all the stores will look like this and have these items. I'm so glad yall enjoyed it. 😊😊
We agree - it seems like the customer service has also declined at many locations. Thanks for watching, @llowery1276 We hope that you're having a great weekend.
I read a while ago the CEO said that C.B. isn't relevant to people anymore. The brand refresh is quite interesting. The C.B in Wisconsin Dells still has the old image but I'm sure it's scheduled to be renovated. The food looked delicious and Henry was on a roll. Great video!
It's definitely interesting. It wasn't as drastic as we anticipated. Henry was definitely on a roll in this video...sometimes we have to gently just move on with filming because there may not be an end to his stories, lol. We hope that you're having an awesome weekend, Maverick!
I suppose it was time for an update. We ate at a Shoneys in Nashville recently that was completely updated also. Our local Cracker Barrel has fallen on rough times lately and hasn't been very good for about a year. One last thing... even those little memories of something as simple as Mom making cornbread are precious aren't they..
Shoneys! Those are becoming so hard to find nowadays. Did you visit the one near the Grand Ole Opry? We're sorry to hear that your CB has fallen on rough times. It seems like their customer service training program needs to be revamped or something else needed to be improved moreso than the aesthetics of the building, but who knows. You are so right - those memories are definitely special. We hope that y'all have a great weekend.
I don’t know what happened but when we went here to watch this video it did not show us as subscribers so we had to re- subscribe. Great video and great family. We really like Cracker Barrel. We only wish they would go back to the way they cooked back in the 1990s.
I love when Jennifer shares tied bits about the food she grew up on. These boys are going to have such an expansive palette just like their parents. Thank you for taking us along 😊
my friend great review ,my wife and i love cracker barrel when we travel from ohio to florida , my wife loves chicken and dumplings at cracker barrels ,unfortunately cracker barrels is financially struggling and it is very sad ,their ownership has really made some bad decisions and it is sad ,thank you very much for this review
I enjoyed your post and your handsome, well behaved boys. However I loved the old Cracker Barrel and its antique decor. Plus I love the old menu, but then I am a senior citizen who has been eating at the traditional Cracker Barrel for many years. If it isn’t broke why mess with it?
Thank you so much, Penny & Tony. It will be interesting to see how many more stores they end up renovating after these first 10. We hope that you're having a wonderful weekend. We appreciate y'all.
I will continue to go to Cracker Barrel! I love the food, shopping, and the antiques that line the walls, but I guess they may be trying to appeal to a younger crowd. I’m a diehard Cracker Barrel fan!!
Great video. That cornbread and shephard's pie looked wonderful. I like how thoughtful and thorough your food reviews are. The restaurant did look bright and clean. Always fun watching your precious family.
It's sad to see a company that has put 54 years into a concept completely strip it's brand and dumb the place down! The regulars are fixed on its staples! The older clientele will be resistant to this sort of radical change! The CEO tanked the stock. It went into freefall after he claims the brand is no longer relevant! The stock fell by half in under a week!
I really like the updated look! It’s brighter and much fresher looking. I know that around our area (southern Ohio and northern Ky) their patronage was starting to slip and so many we talked to were getting tired of their menu, which really had never changed much. So, here’s to hoping this brings a lot of Cracker Barrel fans back! Thanks for sharing👍🏼😊
I went to our Cracker Barrel in ky tues for the first time. Ours has the country theme going on as you sit and wait for your food, rustic, old kitchen gadgets, etc it was awesome. I ordered a house salad with ranch prior to my dinner, salad is my fav food, then tried the chicken tenders and I got beans. Omg the chicken was so fat and juicy, wow very impressed with it I couldn’t even finish my dinner. I will be coming back to try other things
I hope to visit a cracker barrel someday. I wouldn't know what to choose. Everything you had looked delicious. Always a Joy to see a new video of yours 😊.
We hope that you get to visit one day. We've never had a bad meal there. They have a country sampler platter that has a little bit of everything and we think that you'd really enjoy it. Thank you, Karla! We really appreciate you and hope that you're having a great weekend.
I give this video a ten you know I love your family I love the knew concept of Cracker Barrel I love the brightness and the knew tables Brent's meal looked amazing but I'm going with Jennifer's meal that salad looked wonderful and her shrimp yum I hope you guys have a great weekend love you guys ❤️❤️
I’m the opposite of most of these comments. We haven’t been to a Cracker Barrel in years, the quality and service went down hill where we live and was just disappointing every time we went there. This new menu look’s fantastic. The new lighter colors is more inviting and fresh. It’s a shame though that they got rid of the Real Maple Syrup little bottles and replaced it with “Real Natural Syrup” 😞
I agree. I’m glad they are making some updates. It looks cleaner with the lighter colors and new tables and chairs. I also like the booths as an additional seating option.
I don’t live near one. So, this is a first for me to see this. Very sad, for me. That’s just my personal opinion. Everything seems to be going away with “real wood”. Aso, rhe antiques. Nobody wants it anymore. I guess they have to change with the times x I’d stand tall in what brought me to the dance. Personally. Their stock was always high. We will see what happens. I don’t think this is going to work out for them. I wonder if they will continue to offer their use of their free RV parking… Thanks for the video. Very informative.
Thank you, Sandra. Yes, we miss the real wood look. From what it sounds, their customer service has gone down over the years. We think that revamping their customer service training and code of ethics should be a greater priority than the aesthetics of the building. That's a good point - the free RV parking is such a major perk that CB offers. It will be interesting to see if this silently goes away as well. We appreciate you and hope that you're having a great weekend.
I’ve been thinking about this “redo”. First of all, I happen to know the younger generation doesn’t care about antiques… (so there ya go in that phase out process). Secondly, CB has always held their stock at 50+ (again, im older and it always was this way). I went and looked up what their stock is doing. 👇 I’ve not been following it, and even in this high market… they’ve dropped! Like 41. And dropping. That’s my answer to the question about, “why?” But what do I know?!?! Cracker Barrel stock was always GOLD! I see they began serving beer and wine and now I see you showed the changes. Yeah, the tides are turning. Sell your stock if you have it!
I love Henry’s reviews by the way. I forgot to mention that in my last comment. My bad, my memory has taken a backseat for now. Thank you for the smiles 😀
Just found your videos. Very well done. Your boys are just adorable and so well behaved. I hope our Cracker Barrel’s so the update soon. They had really gone downhill so I’m hoping this gives them a boost!
BEST WISHES TO CRACKER BARREL REST. MY FAMILY AND I WENT TO A CRACKER BARREL WHEN WE WENT TO MY NEPHEW'S MILITARY BASE AIR FORCE MARATHON RACE IN OHIO. I LOVED IT. THE FOOD WAS GREAT. AND THEY HAD ALOT OF MILITARY APPAREL. AND WE STOPPED IN AN ARBY'S AS WELL. THE FOOD THEIR TO WAS EXCELLENT. GREAT TRIP.
Your little Henry was so cute with his descriptions! I also worked at Cracker Barrel back in the day. I don’t think they should be changing the look. That’s what a Cracker Barrel was all about . They would be making a huge mistake if they get rid of the store!!!!!
I went to Cracker Barrel on Sunday…I wish they had the shepherds pie available! Yours looked delicious! I really love the brighter decor, it looks so clean. Boys do a great job with their reviews as usual!
We don't like the new concept! Glad we can enjoy the old concept ones around here while we can! Thanks for showing the new concept to us, great video as always!
We're with you. We think that their focus and priority should be on revamping their customer service training before they focus on the aesthetics of the dining room. We hope that y'all have an awesome weekend and thanks for watching.
Never had a problem with the food or customer service here, at all. The only thing I noticed, the last time I went, was after we got our meals, waitress didn't come to our table as frequently to check on us. Other than that everything was great. I think some of the issues with customer service, at some of these locations, the blame should be fall on the Managers. If they don't hire enough staff or train them right, then the service won't be good at all. I've worked at a restaurant for 51/2 yrs & in retail 15 yrs. In both jobs I was trained in the beginning, but later on was literally thrown on the floor with no training at all.( Had to learn as I went along, cause corporate didn't want to pay upfront for the training!) Once at the store where I used to work, they put me on the cash register without any training. Can you imagine how nervous I was as customers were yelling at me, & I got no help from my the CSMs or my supervisor!! ( Needless to say,) that was a disaster! After that I refused to go up to the register without any good training!) If you have to learn as you go along, it takes a lot longer to learn how to do it & do right, plus do it well.(I know from my experiences of what I say.)
You all are lucky to have good help at your Cracker Barrel ours is so bad here that we just quit going. When we go to a Tennessee Cracker Barrel that is one of our favorite places to eat!
The Greenwood SC Cracker barrel has the sorryiest help we've ever seen over and over for the past 20 years! We live near but have stopped going for this reason! What a shame!!
What has always differentiated Cracker Barrel from other places was the warmth and charm of its decoration. It serves comfort food in a comforting atmosphere. This change completely kills that. They took the warm wood tones away and replaced them with cold grey at every turn. From the floors to the walls to the furniture. It looks soulless and dead. If the goal was to entirely destroy the charm they once had, theyve done a good job.
Years ago, I moved to Georgia and discovered "Po Folks" restaurant. Wooden floors, rustic seating, great food...biscuits as big as I've ever seen, and a menu to die for. Over the years, everything changed. Sadly, biscuits, smaller and smaller, and rock hard. Menu, food, not nearly as good. So, after eating there regularly for 40 years, walked away, never looked back. Very sad. Cracker Barrel, far behind?
I totally agree. I have a gift card. I’m going to use it soon. Because I do not like the new look. Too far to drive. Plus I don’t like the new addition of alcohol. Very disappointing.
If it ain't broke dont fix it.
@@donnabailey929We don’t like the alcohol either. There is no place for it at any
Cracker Barrel.
I'm 43, and Cracker Barrel is my favorite chain restaurant by far. That said, this is the complete wrong direction for Cracker Barrel. Their branding was 100% on target, and extremely well-known. They should spend that $700 million on improving service and food quality. If they paid their workers a wage that incentivized them, Cracker Barrel would see that pretty soon each location would become known as the best restaurant in the area. So long as the current CEO is in charge, and Cracker Barrel goes this direction, I won't be eating there. It's sad to see Cracker Barrel go, but I guess everything runs its course eventually. Good thing granny taught me how to cook, so I can eat good home cooking anytime I want.
Don't like the changes it just makes it look like any other restaraunt with a retail store attached.
The modern Cracker Barrel lost the home feeling. Looks like any other restaurant. Very disappointed. Thanks for sharing your videos and adorable family.
The country vibe is the reason that I go to Cracker Barrel. They're slowly easing us into something more modern, and I'm leaning toward the "if it ain't broke, don't fix it" camp. In my world, other restaurants aren't as busy as Craker Barrel is. We stop at different locations on road trips, as well as the ones close to home, and they're always busy. Might have to leave corporate America behind, and start supporting local businesses.
Ive been working at cracker barrel for over 4 years and I promise you its broke
OK how is it Brock?
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For us this is so sad !! We've been eating at Cracker barrels most of our lives my first was in 1988 in Virginia back then they had red and white table clothes on the tables we always enjoy the country about it Absolutely dont care for the contemporary ! Definitely old way better!🇺🇸👍
We are with you - the country and rustic feel is what made Cracker Barrel special and to stand out from everything else. These tables were also slightly larger and since it's now an open concept, it was very hard to hear us talking to one another. Hopefully after this 10 store pilot, they'll realize that this plan maybe isn't going to work and they should re-focus on revamping their customer service training. We hope that you have a great weekend, @scpatriot5270
@@EveryDayIsSaturdayTV I guess the platform gave me your video because I watched a business video detailing what they thought were wrong decisions being made in this "update" to Cracker Barrel's operations . I enjoyed getting an eyeball on some of the changes without having to travel to one 👍
I like ir.
Me personally, I don’t like the changes in decor and all that. doesn’t look or feel like a cracker barrel anymore. Growing up, we started and sometimes also ended every vacation by going to a cracker barrel. and the way it looks now- it’s not the same place i grew up loving
and the toys ! i remember one year. must have been 8-9. we were on vacation. and i was rarely allowed to get something in the gift shop. but my parents let me get a baby doll- she had a white satan dress. batteries/ she would cry. loved that doll!
Does anyone remember when Cracker Barrel used to have Rosin-baked potatoes? Crispy outer skin, and flavorful, fluffy and tender inside.
My family loved the old Cracker Barrel, that new look is sterile and cold.
Those were the best!
Yes! And they also had really good bbq ribs and the only bread pudding I ever liked.
Nope lie this is a lie it was Serloine Stockade sooo Sad😢🤷🤷🤦🏻🤪🤪😎
I like the wood floors. Just reminds me of old fashioned stores
We definitely agree. There’s something special and feels like home with the wood floors.
The new interior open concept / flat finishes seem to increase the noise level, making it seem like a cafeteria instead of a restaurant. I always enjoyed looking at the nostalgic items on the walls, so I'm sorry to see that go. This seems like a Golden Corral vibe instead of Cracker Barrel.
And they said new acoustics in the ceiling were going to help with the loudness. I guess they didn’t study it enough.
My wife and I went to the Mt. Juliet Craker Barrel about a month ago, and almost everyone who was there said that they did not like it and would not come back,, it feels like any other resaurant, not a Craker Barrel, we want be going back.
I always enjoyed looking at all the antiques hanging on the walls. Some of them had old company names on them and I loved looking them up on my phone to see if they even existed anymore or when they went out of business or changed names. Good history lesson!😀
We love the antiques and the old look.
Thanks for the video! But I’m so sad that they’ve taken all the charm out of the decor. It always felt so cozy and comforting. Now it feels like a bad corporate attempt at what they used to have. 😞
Thank you for sharing. I'm just not a fan of the new look and likely won't be stopping at Cracker Barrels much anymore.
After they started serving alcohol and stopped making their food fresh (I was an employee when they implemented this so yes most of their food comes premade now) the quality and portion size has gone down. They have left their heritage. Those of us that enjoyed the Fresh Quality and substantial portions will not embrace all the changes 😔
Most all of the food is fresh. Very few things are pre-made
That's what killed the BIll Knapp's chain in Michigan/Ohio/Indiana. They stopped making the food fresth, they modernized their decor, and within a year they were all closed.
Cracker Barrel falling into the same trap every restaurant falls into right before they go out of business. They try to "modernize" and be "relevant" and their regulars stop coming. It happened to Bill Knapp's chain in Michigan and Ohio. We better enjoy Cracker Barrel while we still can, because "updating" is the first sign that a chain is about to go down the tubes.
We are BIG Cracker Barrel fans.........and we are elderly. I frankly like the "lighter look". Thanks for sharing with us about the menu updates. WONDERFUL FAMILY YOU ARE! God bless you.
I'm glad you said something. I like the lighter colors also. We went today, and it was so dark I could barely see.
I work for Cracker Barrel and I am TERRIFIED that the new ceo is going to make the company go belly up and cost me my job. I am not even joking when I say pray for us all.
Praying for your job to be sound and secure.
I agree. T
The ceo is sending CB to hell in a handbasket.
I pray your job will last as long as you need it.
Bless their heart....The new generation & management could probably mess up a 1 car funeral. 😮
Another great family video. You all are down to earth great people. You all are teaching your boys' great social and communication skills. That Henry is a hoot. Thanks for sharing.
Thank you, Don! We really appreciate your kind words. Lol - you can say that again…Henry is definitely a hoot. We hope that you have a great evening and thanks for watching.
KEEP IT A TEST STORE!!! We like the way it is!!
I prefer the old style Cracker Barrel. I do like the new menu items. I guess I'm just old school being 76 but we can go to modern restaurants anywhere but when we're traveling we always loved stopped at Cracker Barrel because it felt like we were back home in the south. 😢😢😢
I’m just one person but I like it the way it was. Good luck
What I've heard is people are not frequenting the cracker barrels like they used to so this is an effort to save the franchise... if it doesnt work the stores will likely go the way of many other old icons... people saying they like the old look and feel should be frequenting them more often and bringing in friends and family... the story i read in the press was since covid, old customers stopped returning and business is bad... I've been to a few in recent years, and my feeling was quality of food was spotty... i ate at a place in ohio that was excellent, another in PA that was so so... but in any case, i would say, anyone wanting the old ones to continue as is need to not only let your voices be heard, frequent the remaining ones more often...
I enjoyed your video , dont care for the new look. They are trying to get the younger crowd dont think this will bring them in. If they would give larger portions i feel like they would have been ok. The food has always been good but i never left full. Hopefully they will make it.
Nope don't like the new look at all and I fear it is going to Backfire on them and drive some of the Old School People like me and my Wife away? Part of the experience of visiting a Cracker Barrel is seeing all the old items on the walls and ceilings! What I just witnessed in your video looked nothing like a Cracker Barrel?? Sad Really!!!!!!!!!!
As someone who very recently quit CB after working there for 14 years, I can tell you that from a business angle, the "old school" money is definitely not enough to keep the business afloat, hence why they're revamping to attract younger patrons. I personally think it's too little too late, but I applaud the effort, even if it fails.
I knew they were changing the stores…but im going to miss the old way cracker barrel use to be…
Ty for taking us all along!!❤❤
I love to hear Henry give his review. Seems so sweet.
So glad they still have the lemon pepper trout. My favorite. Sure wish they would have gotten so chairs with padded seats. Those hard wooden seats are so uncomfortable for us seniors. Thanks for sharing.
I’m sad that Cracker Barrel is changing. Really sad
We agree - it seems like a lot of people visited Cracker Barrel for the rustic wooden look. We hope that you're having an amazing weekend, Teresa.
I’m sad too. It’s depressing actually. The country look made it feel like we were eating in an old timey cabin. I’m so disappointed. Are they going to play rock music now. They have already changed from Classic Country to the stuff they call country today.
Maybe we will all get used to it and love it even more.
We just left cracker barrel and one thing I can say is the prices have definitely went up. Regardless how Cracker Barrel changes their looks- it’s the prices that will keep me home.
But for my 2 cents worth on the subject - I am in my 60’s - I don’t adjust well to change - I really like the country look!!!
Adding to my comment that I think there should be a vote- not that it really matters!
Excellent and thorough sharing. Ty.
Henry explaining everything on the table .. “and usuallyyyy” 🤣 LOVE IT . The best
Thank you, Sean! We really appreciate you and thank you for watching. Usually and exactly are his 2 new favorite words right now lol.
20:56 We want the Old Country Store, not the New Country Store!
Menu looks great ... But I prefer the old deco and look
I am not liking the update and change. I think if they went back to the menu you they had probably 10 years ago or so would have been better. They use to have chicken salad sandwiches that were delicious and really good potato soup. Hopefully it takes a while to update them so I can enjoy the older style a little longer around where I am.
Never going back to cracker barrel. Used to love it too.
Great job as always. Thanks for showing us around and a look at the new menu. I hope they don’t change our restaurant like that I like the old look. The shrimp looked so good along with the rest of the food. One of the best channels on UA-cam 😎😎
Hey John and Bobbie, you sent me to this channel from watching you guys...
@@kellymetcalf3690They are an awesome family with great content. 😎😎
Thank y'all so much! We really appreciate your kind words and y'all already know how much we enjoy y'all's videos. Hopefully they'll stop or slow down the renovations after they get customer feedback from the first 10 stores that have changed. We enjoy the traditional; rustic look. We hope that y'all are having an awesome weekend and thanks for watching, John and Bobbie.
I definitely noticed that the store and restaurant were much brighter. The tables being different stood out to be as soon as you walked into the restaurant. The checkers are gone. 😭 I can rest now that you showed the checker board. I'm assuming the bacon mac and cheese is a new or newer menu item. I can't recall seeing that on the menu. Jennifer's item definitely looks like a new type of dish for Cracker Barrel. I agree that you think of Shepherds Pie during the colder months. Glad to hear that you had good service at this Cracker Barrel. That tends to be an issue at some locations. I definitely have mixed feelings about the new concept. But I can not remember Cracker Barrel ever updating stores so I guess it is time. Thanks for sharing! Excellent video as always!
Thanks for supporting one of my favorite UA-cam channels! Henry was particularly vocal in this video.
We didn't mention in the video but discussed it on our drive home that the tables were also larger. The older tables were not as crammed as the old ones but they're not as intimate since everyone is further away and the noise levels are much higher with it being an open floor plan. We are with you - we have had some rough (almost non-existent) service at some of the locations we've visited while on the road. We believe that the service is always a slightly better in this area since the corporate headquarters is just up the road in Lebanon, TN. We're happy to see that they've kept some of the old concepts while still updating the stores. Thanks so much for watching and we hope that you guys are having safe travels.
@jamesboswell760 - Thank you, James! We really appreciate you and thank you for your kind words. lol - you're not kidding, Henry really had a lot to contribute on this one.
I liked how Jennifer described her mom s corn bread 🍞
I am glad it didn't change as much as I feared it would. Your family is ADORABLE!!!
Thank you, Sharon! We hope that you're having a great weekend.
I always love your videos. I think Cracker Barrel is making a huge mistake with all of these changes. They are going to lose a lot of their core customers. The only change I like is the small bites menu, but why from only 4 -6 in the evening? Seniors, whom that was designed for, eat there at lunch or earlier in the afternoon. When my dad was alive he only wanted to go there at breakfast and lunch, not dinner.
*GROUP HUG*
I was sad from the start too, being retired from the Barrel. But I quickly scanned that menu and my fav thing Broccoli Cheddar Chicken and mac and cheese are still there so I'm good.
The dining room makes me a little sad but I would have been sadder had the fiddle been gone.
Group Hug back at you. Their broccoli cheddar chicken is so good!! We agree - it's nice that they kept some of the traditional items like the fiddle and fireplace fixtures. We talked about how it would have been easy for them to just paint the lighter color over what was already there and leave that as a start. Then maybe leave a survey asking the customers' opinions in exchange for a discount on their meal or extra peg points in the app. We hope that you're having a great weekend, Candace!
@@EveryDayIsSaturdayTV What did Jennifer's mom say?
This is very-very sad. If my local Cracker Barrel ever changes like this one, I will never go back. They have completely taken away the familiar welcome home atmosphere that you want in every part of the country. Shame on Cracker Barrel for doing this!
I live in middle Tennessee too. I live just 50 miles south of Nashville. Thank you so much for sharing. Have a blessed week.
I liked the peach ice tea they had 2 years ago.I had read recently of the changes CB is making.They are having to change coz of covid and less younger folks eating there.I miss the small veggie salads they had with apple dressing.
As a "senior citizen," it's so refreshing and uplifting to see your sweet family. Your kids are so well-behaved and cute. You give me hope for the future knowing that there are still nice families like yours in this country. The new menu looks appetizing and the prices seemed reasonable. I am sure that some of the long time regular customers will not appreciate these changes but companies need to adapt to the changing tastes and preferences of the majority of their customers if they want to be successful in today's marketplace. I am a new subscriber and looking forward to watching your upcoming programs. Take care and have a wonderful and rewarding summer.
Glad it’s ‘fresh’ fruit!
Looks like everyone is happy with their food so that all that matters
We always find it funny when restaurants have to add the fresh to the description. We would only hope that it's fresh lol. Thanks for watching, P J L
I liked the old way better... That was part of the fun going there!
Your kids are great in front of the camera! This is a great skill for them to have, academically 😊
Great place to eat Thanks for sharing this trip with us
Thank you for watching, Michael! We hope that you have a nice evening.
It’s a sad day for those of us who used to like Cracker Barrel. The quality of the food is HORRIBLE. The staff try’s to make up for it but not going to help. They took all good items off the menu. They really started there downward slide several years ago. Then to try and get people to come back they put alcohol on the menu. Hoping people would get so drunk they couldn’t taste how bad the food was. The share holders need to fire the CEO and board.
All of you are really great 👍😃
It's always entertaining that you share your honest reviews ❤
Thank you, @MeTravel247 - we really appreciate that and hope that you have an excellent day.
@@EveryDayIsSaturdayTV You're Welcome 🤗
I grew up with. Cracker Barrel hate to see the old decor go, but with this modern decor, tile floor it will be easier to keep the restaurant cleaner……all the old decor looks nice but very hard to keep clean……I am ok with the new look……we ate there last night…..good home cooked food ❤❤❤
Sorry but I am not impressed.
I'm sorry but this comment is hilarious😂. But what are you not impressed with ? Is it them ? They are awesome and so is the video. Maybe your not much of a fan of cracker barrel. I think ive been there once and never been back since. They have awesome food, i just perfer a restaurant like ponderosa😊.
Ate cracker barrel a while back. So they've downsized the portions to make you think the price is lower. Removed a side to one. Food quality was very lacking. My biscuuts were hard tack.
I'll stick to my mom and pop places.
We won't be back to cracker barrel.
It is brighter, and I'm happy to see that there is still a lot of the regional nostalgic decor in the dining area
Brent, sad that they changed Cracker Barrel! Hope they didn't change them everywhere. Really enjoyed your video. Loved Henry's long review and Gentry's too! Wonder why they dressed Santa up for the 4th of July? First time at a Cracker Barrel was in 1986 in Nashville and the last was 2016. Love y'all and God Bless!❤️
I want to add to this video that Mt. Juliet is a test store. They have not said if all the stores will look like this and have these items. I'm so glad yall enjoyed it. 😊😊
Really sad they changed it. It started changing after Covid, and not what it had been.
We agree - it seems like the customer service has also declined at many locations. Thanks for watching, @llowery1276 We hope that you're having a great weekend.
I read a while ago the CEO said that C.B. isn't relevant to people anymore. The brand refresh is quite interesting. The C.B in Wisconsin Dells still has the old image but I'm sure it's scheduled to be renovated. The food looked delicious and Henry was on a roll. Great video!
It's definitely interesting. It wasn't as drastic as we anticipated. Henry was definitely on a roll in this video...sometimes we have to gently just move on with filming because there may not be an end to his stories, lol. We hope that you're having an awesome weekend, Maverick!
I think the CEO is a pea brain!
First time seeing your channel, great review of the new Cracker Barrel. Your children are precious.
I'll be back when they bring back thousand island dressing.
I suppose it was time for an update. We ate at a Shoneys in Nashville recently that was completely updated also. Our local Cracker Barrel has fallen on rough times lately and hasn't been very good for about a year. One last thing... even those little memories of something as simple as Mom making cornbread are precious aren't they..
Must be in Mississippi
@@coastkat1742 Jackson Tennessee
Shoneys! Those are becoming so hard to find nowadays. Did you visit the one near the Grand Ole Opry? We're sorry to hear that your CB has fallen on rough times. It seems like their customer service training program needs to be revamped or something else needed to be improved moreso than the aesthetics of the building, but who knows. You are so right - those memories are definitely special. We hope that y'all have a great weekend.
@@EveryDayIsSaturdayTV You guys have a great weekend as well.
If it ain't broke don't fix it as we say in NC!
I don't travel much anymore but yall are such a sweet family that I had to subscribe!❤❤
We agree! Thanks for subscribing and welcome to our channel. We hope that you have a great week ahead.
I don’t know what happened but when we went here to watch this video it did not show us as subscribers so we had to re- subscribe.
Great video and great family.
We really like Cracker Barrel. We only wish they would go back to the way they cooked back in the 1990s.
I love when Jennifer shares tied bits about the food she grew up on. These boys are going to have such an expansive palette just like their parents. Thank you for taking us along 😊
Thank you, @andic8287 We appreciate your kind words and hope that you're having a great weekend.
Like the old cracker barrel better
You sold me on the cornbread!
my friend great review ,my wife and i love cracker barrel when we travel from ohio to florida , my wife loves chicken and dumplings at cracker barrels ,unfortunately cracker barrels is financially struggling and it is very sad ,their ownership has really made some bad decisions and it is sad ,thank you very much for this review
I enjoyed your post and your handsome, well behaved boys. However I loved the old Cracker Barrel and its antique decor. Plus I love the old menu, but then I am a senior citizen who has been eating at the traditional Cracker Barrel for many years. If it isn’t broke why mess with it?
Great info. Thanks for sharing. Must try again 👍🏻👍🏻🙏🏻🙏🏻☺️☺️
Thank you so much, Penny & Tony. It will be interesting to see how many more stores they end up renovating after these first 10. We hope that you're having a wonderful weekend. We appreciate y'all.
I will continue to go to Cracker Barrel! I love the food, shopping, and the antiques that line the walls, but I guess they may be trying to appeal to a younger crowd. I’m a diehard Cracker Barrel fan!!
Great video. That cornbread and shephard's pie looked wonderful. I like how thoughtful and thorough your food reviews are. The restaurant did look bright and clean. Always fun watching your precious family.
It's sad to see a company that has put 54 years into a concept completely strip it's brand and dumb the place down!
The regulars are fixed on its staples! The older clientele will be resistant to this sort of radical change!
The CEO tanked the stock. It went into freefall after he claims the brand is no longer relevant! The stock fell by half in under a week!
The CEO bringing this "great idea" should be fired.
I imagine that original antiques have become scarce and pricey. Restaurants survive on food and service. It is hard to be everything for everybody.
I just love your precious family, Your boys are so well behaved. Great job with your boys. I love your videos great job..
I like the old way better, it's all the appeal and goes with the menu!
I really like the updated look!
It’s brighter and much fresher looking.
I know that around our area (southern Ohio and northern Ky) their patronage was starting to slip and so many we talked to were getting tired of their menu, which really had never changed much.
So, here’s to hoping this brings a lot of Cracker Barrel fans back!
Thanks for sharing👍🏼😊
You just showed up on my feed. Love your family 😍 ( I am a huge CB fan). Sorry to see the changes 🙁. Hopefully the quality of the food doesn't change.
I went to our Cracker Barrel in ky tues for the first time. Ours has the country theme going on as you sit and wait for your food, rustic, old kitchen gadgets, etc it was awesome. I ordered a house salad with ranch prior to my dinner, salad is my fav food, then tried the chicken tenders and I got beans. Omg the chicken was so fat and juicy, wow very impressed with it I couldn’t even finish my dinner. I will be coming back to try other things
I hope to visit a cracker barrel someday. I wouldn't know what to choose. Everything you had looked delicious. Always a Joy to see a new video of yours 😊.
We hope that you get to visit one day. We've never had a bad meal there. They have a country sampler platter that has a little bit of everything and we think that you'd really enjoy it. Thank you, Karla! We really appreciate you and hope that you're having a great weekend.
Henry must have kissed the Blarney Stone that day. 😉 Love his enthusiasm.
🤣that’s hilarious! He definitely seemed to have the gift of gab when we were at Cracker Barrel. Thanks for watching, @tresfeles2784
I give this video a ten you know I love your family I love the knew concept of Cracker Barrel I love the brightness and the knew tables Brent's meal looked amazing but I'm going with Jennifer's meal that salad looked wonderful and her shrimp yum I hope you guys have a great weekend love you guys ❤️❤️
I’m the opposite of most of these comments. We haven’t been to a Cracker Barrel in years, the quality and service went down hill where we live and was just disappointing every time we went there. This new menu look’s fantastic. The new lighter colors is more inviting and fresh. It’s a shame though that they got rid of the Real Maple Syrup little bottles and replaced it with “Real Natural Syrup” 😞
I agree. I’m glad they are making some updates. It looks cleaner with the lighter colors and new tables and chairs. I also like the booths as an additional seating option.
I don’t live near one. So, this is a first for me to see this. Very sad, for me. That’s just my personal opinion. Everything seems to be going away with “real wood”. Aso, rhe antiques. Nobody wants it anymore. I guess they have to change with the times x I’d stand tall in what brought me to the dance. Personally. Their stock was always high. We will see what happens. I don’t think this is going to work out for them. I wonder if they will continue to offer their use of their free RV parking…
Thanks for the video. Very informative.
Thank you, Sandra. Yes, we miss the real wood look. From what it sounds, their customer service has gone down over the years. We think that revamping their customer service training and code of ethics should be a greater priority than the aesthetics of the building. That's a good point - the free RV parking is such a major perk that CB offers. It will be interesting to see if this silently goes away as well. We appreciate you and hope that you're having a great weekend.
I’ve been thinking about this “redo”. First of all, I happen to know the younger generation doesn’t care about antiques… (so there ya go in that phase out process).
Secondly, CB has always held their stock at 50+ (again, im older and it always was this way). I went and looked up what their stock is doing.
👇
I’ve not been following it, and even in this high market… they’ve dropped!
Like 41. And dropping.
That’s my answer to the question about, “why?”
But what do I know?!?!
Cracker Barrel stock was always GOLD! I see they began serving beer and wine and now I see you showed the changes.
Yeah, the tides are turning.
Sell your stock if you have it!
I love Henry’s reviews by the way. I forgot to mention that in my last comment. My bad, my memory has taken a backseat for now. Thank you for the smiles 😀
Just found your videos. Very well done. Your boys are just adorable and so well behaved. I hope our Cracker Barrel’s so the update soon. They had really gone downhill so I’m hoping this gives them a boost!
BEST WISHES TO CRACKER BARREL REST. MY FAMILY AND I WENT TO A CRACKER BARREL WHEN WE WENT TO MY NEPHEW'S MILITARY BASE AIR FORCE MARATHON RACE IN OHIO. I LOVED IT. THE FOOD WAS GREAT. AND THEY HAD ALOT OF MILITARY APPAREL. AND WE STOPPED IN AN ARBY'S AS WELL. THE FOOD THEIR TO WAS EXCELLENT. GREAT TRIP.
With time comes change. I can see it’s louder without the lattice walls.
I was worried about the change, but it looks great to me.
Your little Henry was so cute with his descriptions! I also worked at Cracker Barrel back in the day. I don’t think they should be changing the look. That’s what a Cracker Barrel was all about . They would be making a huge mistake if they get rid of the store!!!!!
I went to Cracker Barrel on Sunday…I wish they had the shepherds pie available! Yours looked delicious! I really love the brighter decor, it looks so clean. Boys do a great job with their reviews as usual!
We don't like the new concept! Glad we can enjoy the old concept ones around here while we can! Thanks for showing the new concept to us, great video as always!
We're with you. We think that their focus and priority should be on revamping their customer service training before they focus on the aesthetics of the dining room. We hope that y'all have an awesome weekend and thanks for watching.
Never had a problem with the food or customer service here, at all. The only thing I noticed, the last time I went, was after we got our meals, waitress didn't come to our table as frequently to check on us. Other than that everything was great. I think some of the issues with customer service, at some of these locations, the blame should be fall on the Managers. If they don't hire enough staff or train them right, then the service won't be good at all. I've worked at a restaurant for 51/2 yrs & in retail 15 yrs. In both jobs I was trained in the beginning, but later on was literally thrown on the floor with no training at all.( Had to learn as I went along, cause corporate didn't want to pay upfront for the training!) Once at the store where I used to work, they put me on the cash register without any training. Can you imagine how nervous I was as customers were yelling at me, & I got no help from my the CSMs or my supervisor!! ( Needless to say,) that was a disaster! After that I refused to go up to the register without any good training!) If you have to learn as you go along, it takes a lot longer to learn how to do it & do right, plus do it well.(I know from my experiences of what I say.)
So darned expensive. They lost this family a few years ago. Expensive and NOISY.
Brent, your meal looked really good! I think I might like to try it! 😋Henry is so cute! Loved his and Gentry's reviews as usual❣
You all are lucky to have good help at your Cracker Barrel ours is so bad here that we just quit going. When we go to a Tennessee Cracker Barrel that is one of our favorite places to eat!
The service here in London, KY isn’t very good either 😥
The Greenwood SC Cracker barrel has the sorryiest help we've ever seen over and over for the past 20 years! We live near but have stopped going for this reason! What a shame!!
Same here in Virginia.
Another awesome video respect