I'm 43, and Cracker Barrel is my favorite chain restaurant by far. That said, this is the complete wrong direction for Cracker Barrel. Their branding was 100% on target, and extremely well-known. They should spend that $700 million on improving service and food quality. If they paid their workers a wage that incentivized them, Cracker Barrel would see that pretty soon each location would become known as the best restaurant in the area. So long as the current CEO is in charge, and Cracker Barrel goes this direction, I won't be eating there. It's sad to see Cracker Barrel go, but I guess everything runs its course eventually. Good thing granny taught me how to cook, so I can eat good home cooking anytime I want.
What has always differentiated Cracker Barrel from other places was the warmth and charm of its decoration. It serves comfort food in a comforting atmosphere. This change completely kills that. They took the warm wood tones away and replaced them with cold grey at every turn. From the floors to the walls to the furniture. It looks soulless and dead. If the goal was to entirely destroy the charm they once had, theyve done a good job.
Years ago, I moved to Georgia and discovered "Po Folks" restaurant. Wooden floors, rustic seating, great food...biscuits as big as I've ever seen, and a menu to die for. Over the years, everything changed. Sadly, biscuits, smaller and smaller, and rock hard. Menu, food, not nearly as good. So, after eating there regularly for 40 years, walked away, never looked back. Very sad. Cracker Barrel, far behind?
I totally agree. I have a gift card. I’m going to use it soon. Because I do not like the new look. Too far to drive. Plus I don’t like the new addition of alcohol. Very disappointing.
The modern Cracker Barrel lost the home feeling. Looks like any other restaurant. Very disappointed. Thanks for sharing your videos and adorable family.
I always enjoyed looking at all the antiques hanging on the walls. Some of them had old company names on them and I loved looking them up on my phone to see if they even existed anymore or when they went out of business or changed names. Good history lesson!😀
The country vibe is the reason that I go to Cracker Barrel. They're slowly easing us into something more modern, and I'm leaning toward the "if it ain't broke, don't fix it" camp. In my world, other restaurants aren't as busy as Craker Barrel is. We stop at different locations on road trips, as well as the ones close to home, and they're always busy. Might have to leave corporate America behind, and start supporting local businesses.
I prefer the old style Cracker Barrel. I do like the new menu items. I guess I'm just old school being 76 but we can go to modern restaurants anywhere but when we're traveling we always loved stopped at Cracker Barrel because it felt like we were back home in the south. 😢😢😢
For us this is so sad !! We've been eating at Cracker barrels most of our lives my first was in 1988 in Virginia back then they had red and white table clothes on the tables we always enjoy the country about it Absolutely dont care for the contemporary ! Definitely old way better!🇺🇸👍
We are with you - the country and rustic feel is what made Cracker Barrel special and to stand out from everything else. These tables were also slightly larger and since it's now an open concept, it was very hard to hear us talking to one another. Hopefully after this 10 store pilot, they'll realize that this plan maybe isn't going to work and they should re-focus on revamping their customer service training. We hope that you have a great weekend, @scpatriot5270
@@EveryDayIsSaturdayTV I guess the platform gave me your video because I watched a business video detailing what they thought were wrong decisions being made in this "update" to Cracker Barrel's operations . I enjoyed getting an eyeball on some of the changes without having to travel to one 👍
Does anyone remember when Cracker Barrel used to have Rosin-baked potatoes? Crispy outer skin, and flavorful, fluffy and tender inside. My family loved the old Cracker Barrel, that new look is sterile and cold.
Me personally, I don’t like the changes in decor and all that. doesn’t look or feel like a cracker barrel anymore. Growing up, we started and sometimes also ended every vacation by going to a cracker barrel. and the way it looks now- it’s not the same place i grew up loving
and the toys ! i remember one year. must have been 8-9. we were on vacation. and i was rarely allowed to get something in the gift shop. but my parents let me get a baby doll- she had a white satan dress. batteries/ she would cry. loved that doll!
The new interior open concept / flat finishes seem to increase the noise level, making it seem like a cafeteria instead of a restaurant. I always enjoyed looking at the nostalgic items on the walls, so I'm sorry to see that go. This seems like a Golden Corral vibe instead of Cracker Barrel.
My wife and I went to the Mt. Juliet Craker Barrel about a month ago, and almost everyone who was there said that they did not like it and would not come back,, it feels like any other resaurant, not a Craker Barrel, we want be going back.
We are BIG Cracker Barrel fans.........and we are elderly. I frankly like the "lighter look". Thanks for sharing with us about the menu updates. WONDERFUL FAMILY YOU ARE! God bless you.
Another great family video. You all are down to earth great people. You all are teaching your boys' great social and communication skills. That Henry is a hoot. Thanks for sharing.
Thank you, Don! We really appreciate your kind words. Lol - you can say that again…Henry is definitely a hoot. We hope that you have a great evening and thanks for watching.
I work for Cracker Barrel and I am TERRIFIED that the new ceo is going to make the company go belly up and cost me my job. I am not even joking when I say pray for us all.
Cracker Barrel falling into the same trap every restaurant falls into right before they go out of business. They try to "modernize" and be "relevant" and their regulars stop coming. It happened to Bill Knapp's chain in Michigan and Ohio. We better enjoy Cracker Barrel while we still can, because "updating" is the first sign that a chain is about to go down the tubes.
After they started serving alcohol and stopped making their food fresh (I was an employee when they implemented this so yes most of their food comes premade now) the quality and portion size has gone down. They have left their heritage. Those of us that enjoyed the Fresh Quality and substantial portions will not embrace all the changes 😔
That's what killed the BIll Knapp's chain in Michigan/Ohio/Indiana. They stopped making the food fresth, they modernized their decor, and within a year they were all closed.
Thanks for the video! But I’m so sad that they’ve taken all the charm out of the decor. It always felt so cozy and comforting. Now it feels like a bad corporate attempt at what they used to have. 😞
So glad they still have the lemon pepper trout. My favorite. Sure wish they would have gotten so chairs with padded seats. Those hard wooden seats are so uncomfortable for us seniors. Thanks for sharing.
I enjoyed your video , dont care for the new look. They are trying to get the younger crowd dont think this will bring them in. If they would give larger portions i feel like they would have been ok. The food has always been good but i never left full. Hopefully they will make it.
I’m sad too. It’s depressing actually. The country look made it feel like we were eating in an old timey cabin. I’m so disappointed. Are they going to play rock music now. They have already changed from Classic Country to the stuff they call country today. Maybe we will all get used to it and love it even more.
Nope don't like the new look at all and I fear it is going to Backfire on them and drive some of the Old School People like me and my Wife away? Part of the experience of visiting a Cracker Barrel is seeing all the old items on the walls and ceilings! What I just witnessed in your video looked nothing like a Cracker Barrel?? Sad Really!!!!!!!!!!
As someone who very recently quit CB after working there for 14 years, I can tell you that from a business angle, the "old school" money is definitely not enough to keep the business afloat, hence why they're revamping to attract younger patrons. I personally think it's too little too late, but I applaud the effort, even if it fails.
What I've heard is people are not frequenting the cracker barrels like they used to so this is an effort to save the franchise... if it doesnt work the stores will likely go the way of many other old icons... people saying they like the old look and feel should be frequenting them more often and bringing in friends and family... the story i read in the press was since covid, old customers stopped returning and business is bad... I've been to a few in recent years, and my feeling was quality of food was spotty... i ate at a place in ohio that was excellent, another in PA that was so so... but in any case, i would say, anyone wanting the old ones to continue as is need to not only let your voices be heard, frequent the remaining ones more often...
We just left cracker barrel and one thing I can say is the prices have definitely went up. Regardless how Cracker Barrel changes their looks- it’s the prices that will keep me home. But for my 2 cents worth on the subject - I am in my 60’s - I don’t adjust well to change - I really like the country look!!! Adding to my comment that I think there should be a vote- not that it really matters!
I definitely noticed that the store and restaurant were much brighter. The tables being different stood out to be as soon as you walked into the restaurant. The checkers are gone. 😭 I can rest now that you showed the checker board. I'm assuming the bacon mac and cheese is a new or newer menu item. I can't recall seeing that on the menu. Jennifer's item definitely looks like a new type of dish for Cracker Barrel. I agree that you think of Shepherds Pie during the colder months. Glad to hear that you had good service at this Cracker Barrel. That tends to be an issue at some locations. I definitely have mixed feelings about the new concept. But I can not remember Cracker Barrel ever updating stores so I guess it is time. Thanks for sharing! Excellent video as always!
We didn't mention in the video but discussed it on our drive home that the tables were also larger. The older tables were not as crammed as the old ones but they're not as intimate since everyone is further away and the noise levels are much higher with it being an open floor plan. We are with you - we have had some rough (almost non-existent) service at some of the locations we've visited while on the road. We believe that the service is always a slightly better in this area since the corporate headquarters is just up the road in Lebanon, TN. We're happy to see that they've kept some of the old concepts while still updating the stores. Thanks so much for watching and we hope that you guys are having safe travels.
@jamesboswell760 - Thank you, James! We really appreciate you and thank you for your kind words. lol - you're not kidding, Henry really had a lot to contribute on this one.
As a "senior citizen," it's so refreshing and uplifting to see your sweet family. Your kids are so well-behaved and cute. You give me hope for the future knowing that there are still nice families like yours in this country. The new menu looks appetizing and the prices seemed reasonable. I am sure that some of the long time regular customers will not appreciate these changes but companies need to adapt to the changing tastes and preferences of the majority of their customers if they want to be successful in today's marketplace. I am a new subscriber and looking forward to watching your upcoming programs. Take care and have a wonderful and rewarding summer.
Great job as always. Thanks for showing us around and a look at the new menu. I hope they don’t change our restaurant like that I like the old look. The shrimp looked so good along with the rest of the food. One of the best channels on UA-cam 😎😎
Thank y'all so much! We really appreciate your kind words and y'all already know how much we enjoy y'all's videos. Hopefully they'll stop or slow down the renovations after they get customer feedback from the first 10 stores that have changed. We enjoy the traditional; rustic look. We hope that y'all are having an awesome weekend and thanks for watching, John and Bobbie.
*GROUP HUG* I was sad from the start too, being retired from the Barrel. But I quickly scanned that menu and my fav thing Broccoli Cheddar Chicken and mac and cheese are still there so I'm good. The dining room makes me a little sad but I would have been sadder had the fiddle been gone.
Group Hug back at you. Their broccoli cheddar chicken is so good!! We agree - it's nice that they kept some of the traditional items like the fiddle and fireplace fixtures. We talked about how it would have been easy for them to just paint the lighter color over what was already there and leave that as a start. Then maybe leave a survey asking the customers' opinions in exchange for a discount on their meal or extra peg points in the app. We hope that you're having a great weekend, Candace!
I am not liking the update and change. I think if they went back to the menu you they had probably 10 years ago or so would have been better. They use to have chicken salad sandwiches that were delicious and really good potato soup. Hopefully it takes a while to update them so I can enjoy the older style a little longer around where I am.
Thank you so much, Penny & Tony. It will be interesting to see how many more stores they end up renovating after these first 10. We hope that you're having a wonderful weekend. We appreciate y'all.
I liked the peach ice tea they had 2 years ago.I had read recently of the changes CB is making.They are having to change coz of covid and less younger folks eating there.I miss the small veggie salads they had with apple dressing.
This is very-very sad. If my local Cracker Barrel ever changes like this one, I will never go back. They have completely taken away the familiar welcome home atmosphere that you want in every part of the country. Shame on Cracker Barrel for doing this!
I,m sorry but I liked very much the former Cracker Barrel. It was old fashioned in style, decor, and, furnishings that really make me feel that I was back in time at an original Cracker Barrel where the surroundings made me feel at home at the original Cracker Barrel. I will still go to eat at the "new" Cracker Barrel, but I must prefer the "older" style Cracker Barrel.
It’s a sad day for those of us who used to like Cracker Barrel. The quality of the food is HORRIBLE. The staff try’s to make up for it but not going to help. They took all good items off the menu. They really started there downward slide several years ago. Then to try and get people to come back they put alcohol on the menu. Hoping people would get so drunk they couldn’t taste how bad the food was. The share holders need to fire the CEO and board.
Ate cracker barrel a while back. So they've downsized the portions to make you think the price is lower. Removed a side to one. Food quality was very lacking. My biscuuts were hard tack. I'll stick to my mom and pop places. We won't be back to cracker barrel.
Great video. That cornbread and shephard's pie looked wonderful. I like how thoughtful and thorough your food reviews are. The restaurant did look bright and clean. Always fun watching your precious family.
I suppose it was time for an update. We ate at a Shoneys in Nashville recently that was completely updated also. Our local Cracker Barrel has fallen on rough times lately and hasn't been very good for about a year. One last thing... even those little memories of something as simple as Mom making cornbread are precious aren't they..
Shoneys! Those are becoming so hard to find nowadays. Did you visit the one near the Grand Ole Opry? We're sorry to hear that your CB has fallen on rough times. It seems like their customer service training program needs to be revamped or something else needed to be improved moreso than the aesthetics of the building, but who knows. You are so right - those memories are definitely special. We hope that y'all have a great weekend.
I always love your videos. I think Cracker Barrel is making a huge mistake with all of these changes. They are going to lose a lot of their core customers. The only change I like is the small bites menu, but why from only 4 -6 in the evening? Seniors, whom that was designed for, eat there at lunch or earlier in the afternoon. When my dad was alive he only wanted to go there at breakfast and lunch, not dinner.
I love when Jennifer shares tied bits about the food she grew up on. These boys are going to have such an expansive palette just like their parents. Thank you for taking us along 😊
Brent, sad that they changed Cracker Barrel! Hope they didn't change them everywhere. Really enjoyed your video. Loved Henry's long review and Gentry's too! Wonder why they dressed Santa up for the 4th of July? First time at a Cracker Barrel was in 1986 in Nashville and the last was 2016. Love y'all and God Bless!❤️
You all are lucky to have good help at your Cracker Barrel ours is so bad here that we just quit going. When we go to a Tennessee Cracker Barrel that is one of our favorite places to eat!
The Greenwood SC Cracker barrel has the sorryiest help we've ever seen over and over for the past 20 years! We live near but have stopped going for this reason! What a shame!!
I give this video a ten you know I love your family I love the knew concept of Cracker Barrel I love the brightness and the knew tables Brent's meal looked amazing but I'm going with Jennifer's meal that salad looked wonderful and her shrimp yum I hope you guys have a great weekend love you guys ❤️❤️
We agree - it seems like the customer service has also declined at many locations. Thanks for watching, @llowery1276 We hope that you're having a great weekend.
The problem with Cracker Barrel was that their old management retired and the new know everything's took over and destroyed everything!!!! Food quality hit a all time low and everything reflected cheapness! We used to be big carryout customers of theirs but once they went to the plain Jane white foam boxes we were done with that! My only hope is that they have changed their fish and chips back to something eatable. They had gone to cod tails which looks like a lot of food but it is the worse part of the fish and mostly batter!!!! That will be my acid test when I try them again. So far they are on the "Hell No, I won't go list", we will wait for the changes and see if they are somewhat good again. It was also nice to have a place that sold real 100% maple syrup, they wrecked that and I loved their corn muffins which are probably gone forever. Moonpie
I went to our Cracker Barrel in ky tues for the first time. Ours has the country theme going on as you sit and wait for your food, rustic, old kitchen gadgets, etc it was awesome. I ordered a house salad with ranch prior to my dinner, salad is my fav food, then tried the chicken tenders and I got beans. Omg the chicken was so fat and juicy, wow very impressed with it I couldn’t even finish my dinner. I will be coming back to try other things
Just found your videos. Very well done. Your boys are just adorable and so well behaved. I hope our Cracker Barrel’s so the update soon. They had really gone downhill so I’m hoping this gives them a boost!
Brent, we just joined your channel, thank you so much for doing this review. We are in Virginia and we still have the old concept Cracker Barrel restaurant. We were wondering if they still had the complimentary biscuits at the new concept restaurant. Please let us know. The biscuits are one of our very favorite things at Cracker Barrel.
I love Henry’s reviews by the way. I forgot to mention that in my last comment. My bad, my memory has taken a backseat for now. Thank you for the smiles 😀
I hope to visit a cracker barrel someday. I wouldn't know what to choose. Everything you had looked delicious. Always a Joy to see a new video of yours 😊.
We hope that you get to visit one day. We've never had a bad meal there. They have a country sampler platter that has a little bit of everything and we think that you'd really enjoy it. Thank you, Karla! We really appreciate you and hope that you're having a great weekend.
I will continue to go to Cracker Barrel! I love the food, shopping, and the antiques that line the walls, but I guess they may be trying to appeal to a younger crowd. I’m a diehard Cracker Barrel fan!!
I read a while ago the CEO said that C.B. isn't relevant to people anymore. The brand refresh is quite interesting. The C.B in Wisconsin Dells still has the old image but I'm sure it's scheduled to be renovated. The food looked delicious and Henry was on a roll. Great video!
It's definitely interesting. It wasn't as drastic as we anticipated. Henry was definitely on a roll in this video...sometimes we have to gently just move on with filming because there may not be an end to his stories, lol. We hope that you're having an awesome weekend, Maverick!
I really like the updated look! It’s brighter and much fresher looking. I know that around our area (southern Ohio and northern Ky) their patronage was starting to slip and so many we talked to were getting tired of their menu, which really had never changed much. So, here’s to hoping this brings a lot of Cracker Barrel fans back! Thanks for sharing👍🏼😊
Thanks for sharing this but No, no, no.. I'm sure the food is still good. But messing with the look that we all love about the place is a bad idea.. but great video..
I want to add to this video that Mt. Juliet is a test store. They have not said if all the stores will look like this and have these items. I'm so glad yall enjoyed it. 😊😊
I went to Cracker Barrel on Sunday…I wish they had the shepherds pie available! Yours looked delicious! I really love the brighter decor, it looks so clean. Boys do a great job with their reviews as usual!
Great video everything looked delicious. I did notice on your bill that you only charged for one drink, but in one of the slides you had more than one lemonade so they didn’t charge for that?
I enjoyed your post and your handsome, well behaved boys. However I loved the old Cracker Barrel and its antique decor. Plus I love the old menu, but then I am a senior citizen who has been eating at the traditional Cracker Barrel for many years. If it isn’t broke why mess with it?
Thank you! We appreciate your kind words and we hope that we can make another trip out to your state one day soon. We really miss the nice weather that you have in California.
If y’all are excited about Cracker Barrel’s new crap that speaks volumes to me about y’all. If the Cracker Barrel in Sevierville lowers its self to this I will not be returning there. This sucks.
@ladyketurahinwaiting Cracker Barrel doesn’t franchise. All stores are corporately owned and headquartered in Lebanon, TN. It is their discretion to which ones will be changed and not the decision of local stores. We’re not big fans of the interior change and there’s no differentiation between CB and any other restaurant now. Their stocks have tanked to $42 a share. We’re not exactly sure how you interpreted that anyone is excited about the changes by watching this video.
At 18:00 we show one of the new seats. They didn't seem to be any larger than the old ones and they weren't noticeably any more comfortable than the old ones either.
I'm 43, and Cracker Barrel is my favorite chain restaurant by far. That said, this is the complete wrong direction for Cracker Barrel. Their branding was 100% on target, and extremely well-known. They should spend that $700 million on improving service and food quality. If they paid their workers a wage that incentivized them, Cracker Barrel would see that pretty soon each location would become known as the best restaurant in the area. So long as the current CEO is in charge, and Cracker Barrel goes this direction, I won't be eating there. It's sad to see Cracker Barrel go, but I guess everything runs its course eventually. Good thing granny taught me how to cook, so I can eat good home cooking anytime I want.
What has always differentiated Cracker Barrel from other places was the warmth and charm of its decoration. It serves comfort food in a comforting atmosphere. This change completely kills that. They took the warm wood tones away and replaced them with cold grey at every turn. From the floors to the walls to the furniture. It looks soulless and dead. If the goal was to entirely destroy the charm they once had, theyve done a good job.
Years ago, I moved to Georgia and discovered "Po Folks" restaurant. Wooden floors, rustic seating, great food...biscuits as big as I've ever seen, and a menu to die for. Over the years, everything changed. Sadly, biscuits, smaller and smaller, and rock hard. Menu, food, not nearly as good. So, after eating there regularly for 40 years, walked away, never looked back. Very sad. Cracker Barrel, far behind?
I totally agree. I have a gift card. I’m going to use it soon. Because I do not like the new look. Too far to drive. Plus I don’t like the new addition of alcohol. Very disappointing.
If it ain't broke dont fix it.
@@donnabailey929We don’t like the alcohol either. There is no place for it at any
Cracker Barrel.
KEEP IT A TEST STORE!!! We like the way it is!!
I like the wood floors. Just reminds me of old fashioned stores
We definitely agree. There’s something special and feels like home with the wood floors.
The modern Cracker Barrel lost the home feeling. Looks like any other restaurant. Very disappointed. Thanks for sharing your videos and adorable family.
I always enjoyed looking at all the antiques hanging on the walls. Some of them had old company names on them and I loved looking them up on my phone to see if they even existed anymore or when they went out of business or changed names. Good history lesson!😀
The country vibe is the reason that I go to Cracker Barrel. They're slowly easing us into something more modern, and I'm leaning toward the "if it ain't broke, don't fix it" camp. In my world, other restaurants aren't as busy as Craker Barrel is. We stop at different locations on road trips, as well as the ones close to home, and they're always busy. Might have to leave corporate America behind, and start supporting local businesses.
Ive been working at cracker barrel for over 4 years and I promise you its broke
OK how is it Brock?
2:46
2:46
I prefer the old style Cracker Barrel. I do like the new menu items. I guess I'm just old school being 76 but we can go to modern restaurants anywhere but when we're traveling we always loved stopped at Cracker Barrel because it felt like we were back home in the south. 😢😢😢
For us this is so sad !! We've been eating at Cracker barrels most of our lives my first was in 1988 in Virginia back then they had red and white table clothes on the tables we always enjoy the country about it Absolutely dont care for the contemporary ! Definitely old way better!🇺🇸👍
We are with you - the country and rustic feel is what made Cracker Barrel special and to stand out from everything else. These tables were also slightly larger and since it's now an open concept, it was very hard to hear us talking to one another. Hopefully after this 10 store pilot, they'll realize that this plan maybe isn't going to work and they should re-focus on revamping their customer service training. We hope that you have a great weekend, @scpatriot5270
@@EveryDayIsSaturdayTV I guess the platform gave me your video because I watched a business video detailing what they thought were wrong decisions being made in this "update" to Cracker Barrel's operations . I enjoyed getting an eyeball on some of the changes without having to travel to one 👍
I like ir.
Don't like the changes it just makes it look like any other restaraunt with a retail store attached.
Does anyone remember when Cracker Barrel used to have Rosin-baked potatoes? Crispy outer skin, and flavorful, fluffy and tender inside.
My family loved the old Cracker Barrel, that new look is sterile and cold.
Those were the best!
Yes! And they also had really good bbq ribs and the only bread pudding I ever liked.
Nope lie this is a lie it was Serloine Stockade sooo Sad😢🤷🤷🤦🏻🤪🤪😎
We love the antiques and the old look.
Me personally, I don’t like the changes in decor and all that. doesn’t look or feel like a cracker barrel anymore. Growing up, we started and sometimes also ended every vacation by going to a cracker barrel. and the way it looks now- it’s not the same place i grew up loving
and the toys ! i remember one year. must have been 8-9. we were on vacation. and i was rarely allowed to get something in the gift shop. but my parents let me get a baby doll- she had a white satan dress. batteries/ she would cry. loved that doll!
The new interior open concept / flat finishes seem to increase the noise level, making it seem like a cafeteria instead of a restaurant. I always enjoyed looking at the nostalgic items on the walls, so I'm sorry to see that go. This seems like a Golden Corral vibe instead of Cracker Barrel.
And they said new acoustics in the ceiling were going to help with the loudness. I guess they didn’t study it enough.
My wife and I went to the Mt. Juliet Craker Barrel about a month ago, and almost everyone who was there said that they did not like it and would not come back,, it feels like any other resaurant, not a Craker Barrel, we want be going back.
I’m just one person but I like it the way it was. Good luck
We are BIG Cracker Barrel fans.........and we are elderly. I frankly like the "lighter look". Thanks for sharing with us about the menu updates. WONDERFUL FAMILY YOU ARE! God bless you.
I'm glad you said something. I like the lighter colors also. We went today, and it was so dark I could barely see.
Another great family video. You all are down to earth great people. You all are teaching your boys' great social and communication skills. That Henry is a hoot. Thanks for sharing.
Thank you, Don! We really appreciate your kind words. Lol - you can say that again…Henry is definitely a hoot. We hope that you have a great evening and thanks for watching.
I work for Cracker Barrel and I am TERRIFIED that the new ceo is going to make the company go belly up and cost me my job. I am not even joking when I say pray for us all.
Praying for your job to be sound and secure.
I agree. T
The ceo is sending CB to hell in a handbasket.
I pray your job will last as long as you need it.
Thank you for sharing. I'm just not a fan of the new look and likely won't be stopping at Cracker Barrels much anymore.
I love to hear Henry give his review. Seems so sweet.
Cracker Barrel falling into the same trap every restaurant falls into right before they go out of business. They try to "modernize" and be "relevant" and their regulars stop coming. It happened to Bill Knapp's chain in Michigan and Ohio. We better enjoy Cracker Barrel while we still can, because "updating" is the first sign that a chain is about to go down the tubes.
After they started serving alcohol and stopped making their food fresh (I was an employee when they implemented this so yes most of their food comes premade now) the quality and portion size has gone down. They have left their heritage. Those of us that enjoyed the Fresh Quality and substantial portions will not embrace all the changes 😔
Most all of the food is fresh. Very few things are pre-made
That's what killed the BIll Knapp's chain in Michigan/Ohio/Indiana. They stopped making the food fresth, they modernized their decor, and within a year they were all closed.
Bless their heart....The new generation & management could probably mess up a 1 car funeral. 😮
Thanks for the video! But I’m so sad that they’ve taken all the charm out of the decor. It always felt so cozy and comforting. Now it feels like a bad corporate attempt at what they used to have. 😞
Excellent and thorough sharing. Ty.
I liked the old way better... That was part of the fun going there!
So glad they still have the lemon pepper trout. My favorite. Sure wish they would have gotten so chairs with padded seats. Those hard wooden seats are so uncomfortable for us seniors. Thanks for sharing.
20:56 We want the Old Country Store, not the New Country Store!
I enjoyed your video , dont care for the new look. They are trying to get the younger crowd dont think this will bring them in. If they would give larger portions i feel like they would have been ok. The food has always been good but i never left full. Hopefully they will make it.
I’m sad that Cracker Barrel is changing. Really sad
We agree - it seems like a lot of people visited Cracker Barrel for the rustic wooden look. We hope that you're having an amazing weekend, Teresa.
I’m sad too. It’s depressing actually. The country look made it feel like we were eating in an old timey cabin. I’m so disappointed. Are they going to play rock music now. They have already changed from Classic Country to the stuff they call country today.
Maybe we will all get used to it and love it even more.
Nope don't like the new look at all and I fear it is going to Backfire on them and drive some of the Old School People like me and my Wife away? Part of the experience of visiting a Cracker Barrel is seeing all the old items on the walls and ceilings! What I just witnessed in your video looked nothing like a Cracker Barrel?? Sad Really!!!!!!!!!!
As someone who very recently quit CB after working there for 14 years, I can tell you that from a business angle, the "old school" money is definitely not enough to keep the business afloat, hence why they're revamping to attract younger patrons. I personally think it's too little too late, but I applaud the effort, even if it fails.
I knew they were changing the stores…but im going to miss the old way cracker barrel use to be…
Ty for taking us all along!!❤❤
Henry explaining everything on the table .. “and usuallyyyy” 🤣 LOVE IT . The best
Thank you, Sean! We really appreciate you and thank you for watching. Usually and exactly are his 2 new favorite words right now lol.
Never going back to cracker barrel. Used to love it too.
I liked how Jennifer described her mom s corn bread 🍞
What I've heard is people are not frequenting the cracker barrels like they used to so this is an effort to save the franchise... if it doesnt work the stores will likely go the way of many other old icons... people saying they like the old look and feel should be frequenting them more often and bringing in friends and family... the story i read in the press was since covid, old customers stopped returning and business is bad... I've been to a few in recent years, and my feeling was quality of food was spotty... i ate at a place in ohio that was excellent, another in PA that was so so... but in any case, i would say, anyone wanting the old ones to continue as is need to not only let your voices be heard, frequent the remaining ones more often...
I am glad it didn't change as much as I feared it would. Your family is ADORABLE!!!
Thank you, Sharon! We hope that you're having a great weekend.
We just left cracker barrel and one thing I can say is the prices have definitely went up. Regardless how Cracker Barrel changes their looks- it’s the prices that will keep me home.
But for my 2 cents worth on the subject - I am in my 60’s - I don’t adjust well to change - I really like the country look!!!
Adding to my comment that I think there should be a vote- not that it really matters!
If it ain't broke don't fix it as we say in NC!
I don't travel much anymore but yall are such a sweet family that I had to subscribe!❤❤
We agree! Thanks for subscribing and welcome to our channel. We hope that you have a great week ahead.
I definitely noticed that the store and restaurant were much brighter. The tables being different stood out to be as soon as you walked into the restaurant. The checkers are gone. 😭 I can rest now that you showed the checker board. I'm assuming the bacon mac and cheese is a new or newer menu item. I can't recall seeing that on the menu. Jennifer's item definitely looks like a new type of dish for Cracker Barrel. I agree that you think of Shepherds Pie during the colder months. Glad to hear that you had good service at this Cracker Barrel. That tends to be an issue at some locations. I definitely have mixed feelings about the new concept. But I can not remember Cracker Barrel ever updating stores so I guess it is time. Thanks for sharing! Excellent video as always!
Thanks for supporting one of my favorite UA-cam channels! Henry was particularly vocal in this video.
We didn't mention in the video but discussed it on our drive home that the tables were also larger. The older tables were not as crammed as the old ones but they're not as intimate since everyone is further away and the noise levels are much higher with it being an open floor plan. We are with you - we have had some rough (almost non-existent) service at some of the locations we've visited while on the road. We believe that the service is always a slightly better in this area since the corporate headquarters is just up the road in Lebanon, TN. We're happy to see that they've kept some of the old concepts while still updating the stores. Thanks so much for watching and we hope that you guys are having safe travels.
@jamesboswell760 - Thank you, James! We really appreciate you and thank you for your kind words. lol - you're not kidding, Henry really had a lot to contribute on this one.
Great place to eat Thanks for sharing this trip with us
Thank you for watching, Michael! We hope that you have a nice evening.
Menu looks great ... But I prefer the old deco and look
As a "senior citizen," it's so refreshing and uplifting to see your sweet family. Your kids are so well-behaved and cute. You give me hope for the future knowing that there are still nice families like yours in this country. The new menu looks appetizing and the prices seemed reasonable. I am sure that some of the long time regular customers will not appreciate these changes but companies need to adapt to the changing tastes and preferences of the majority of their customers if they want to be successful in today's marketplace. I am a new subscriber and looking forward to watching your upcoming programs. Take care and have a wonderful and rewarding summer.
I live in middle Tennessee too. I live just 50 miles south of Nashville. Thank you so much for sharing. Have a blessed week.
Great job as always. Thanks for showing us around and a look at the new menu. I hope they don’t change our restaurant like that I like the old look. The shrimp looked so good along with the rest of the food. One of the best channels on UA-cam 😎😎
Hey John and Bobbie, you sent me to this channel from watching you guys...
@@kellymetcalf3690They are an awesome family with great content. 😎😎
Thank y'all so much! We really appreciate your kind words and y'all already know how much we enjoy y'all's videos. Hopefully they'll stop or slow down the renovations after they get customer feedback from the first 10 stores that have changed. We enjoy the traditional; rustic look. We hope that y'all are having an awesome weekend and thanks for watching, John and Bobbie.
*GROUP HUG*
I was sad from the start too, being retired from the Barrel. But I quickly scanned that menu and my fav thing Broccoli Cheddar Chicken and mac and cheese are still there so I'm good.
The dining room makes me a little sad but I would have been sadder had the fiddle been gone.
Group Hug back at you. Their broccoli cheddar chicken is so good!! We agree - it's nice that they kept some of the traditional items like the fiddle and fireplace fixtures. We talked about how it would have been easy for them to just paint the lighter color over what was already there and leave that as a start. Then maybe leave a survey asking the customers' opinions in exchange for a discount on their meal or extra peg points in the app. We hope that you're having a great weekend, Candace!
@@EveryDayIsSaturdayTV What did Jennifer's mom say?
Glad it’s ‘fresh’ fruit!
Looks like everyone is happy with their food so that all that matters
We always find it funny when restaurants have to add the fresh to the description. We would only hope that it's fresh lol. Thanks for watching, P J L
Your kids are great in front of the camera! This is a great skill for them to have, academically 😊
You sold me on the cornbread!
All of you are really great 👍😃
It's always entertaining that you share your honest reviews ❤
Thank you, @MeTravel247 - we really appreciate that and hope that you have an excellent day.
@@EveryDayIsSaturdayTV You're Welcome 🤗
I am not liking the update and change. I think if they went back to the menu you they had probably 10 years ago or so would have been better. They use to have chicken salad sandwiches that were delicious and really good potato soup. Hopefully it takes a while to update them so I can enjoy the older style a little longer around where I am.
Great info. Thanks for sharing. Must try again 👍🏻👍🏻🙏🏻🙏🏻☺️☺️
Thank you so much, Penny & Tony. It will be interesting to see how many more stores they end up renovating after these first 10. We hope that you're having a wonderful weekend. We appreciate y'all.
I liked the peach ice tea they had 2 years ago.I had read recently of the changes CB is making.They are having to change coz of covid and less younger folks eating there.I miss the small veggie salads they had with apple dressing.
This is very-very sad. If my local Cracker Barrel ever changes like this one, I will never go back. They have completely taken away the familiar welcome home atmosphere that you want in every part of the country. Shame on Cracker Barrel for doing this!
I,m sorry but I liked very much the former Cracker Barrel. It was old fashioned in style, decor, and, furnishings that really make me feel that I was back in time at an original Cracker Barrel where the surroundings made me feel at home at the original Cracker Barrel. I will still go to eat at the "new" Cracker Barrel, but I must prefer the "older" style Cracker Barrel.
It is brighter, and I'm happy to see that there is still a lot of the regional nostalgic decor in the dining area
It’s a sad day for those of us who used to like Cracker Barrel. The quality of the food is HORRIBLE. The staff try’s to make up for it but not going to help. They took all good items off the menu. They really started there downward slide several years ago. Then to try and get people to come back they put alcohol on the menu. Hoping people would get so drunk they couldn’t taste how bad the food was. The share holders need to fire the CEO and board.
Ate cracker barrel a while back. So they've downsized the portions to make you think the price is lower. Removed a side to one. Food quality was very lacking. My biscuuts were hard tack.
I'll stick to my mom and pop places.
We won't be back to cracker barrel.
I just love your precious family, Your boys are so well behaved. Great job with your boys. I love your videos great job..
Great video. That cornbread and shephard's pie looked wonderful. I like how thoughtful and thorough your food reviews are. The restaurant did look bright and clean. Always fun watching your precious family.
I like the old way better, it's all the appeal and goes with the menu!
I suppose it was time for an update. We ate at a Shoneys in Nashville recently that was completely updated also. Our local Cracker Barrel has fallen on rough times lately and hasn't been very good for about a year. One last thing... even those little memories of something as simple as Mom making cornbread are precious aren't they..
Must be in Mississippi
@@coastkat1742 Jackson Tennessee
Shoneys! Those are becoming so hard to find nowadays. Did you visit the one near the Grand Ole Opry? We're sorry to hear that your CB has fallen on rough times. It seems like their customer service training program needs to be revamped or something else needed to be improved moreso than the aesthetics of the building, but who knows. You are so right - those memories are definitely special. We hope that y'all have a great weekend.
@@EveryDayIsSaturdayTV You guys have a great weekend as well.
I always love your videos. I think Cracker Barrel is making a huge mistake with all of these changes. They are going to lose a lot of their core customers. The only change I like is the small bites menu, but why from only 4 -6 in the evening? Seniors, whom that was designed for, eat there at lunch or earlier in the afternoon. When my dad was alive he only wanted to go there at breakfast and lunch, not dinner.
I love when Jennifer shares tied bits about the food she grew up on. These boys are going to have such an expansive palette just like their parents. Thank you for taking us along 😊
Thank you, @andic8287 We appreciate your kind words and hope that you're having a great weekend.
Brent, sad that they changed Cracker Barrel! Hope they didn't change them everywhere. Really enjoyed your video. Loved Henry's long review and Gentry's too! Wonder why they dressed Santa up for the 4th of July? First time at a Cracker Barrel was in 1986 in Nashville and the last was 2016. Love y'all and God Bless!❤️
You all are lucky to have good help at your Cracker Barrel ours is so bad here that we just quit going. When we go to a Tennessee Cracker Barrel that is one of our favorite places to eat!
The service here in London, KY isn’t very good either 😥
The Greenwood SC Cracker barrel has the sorryiest help we've ever seen over and over for the past 20 years! We live near but have stopped going for this reason! What a shame!!
Same here in Virginia.
First time seeing your channel, great review of the new Cracker Barrel. Your children are precious.
I give this video a ten you know I love your family I love the knew concept of Cracker Barrel I love the brightness and the knew tables Brent's meal looked amazing but I'm going with Jennifer's meal that salad looked wonderful and her shrimp yum I hope you guys have a great weekend love you guys ❤️❤️
Really sad they changed it. It started changing after Covid, and not what it had been.
We agree - it seems like the customer service has also declined at many locations. Thanks for watching, @llowery1276 We hope that you're having a great weekend.
Another awesome video respect
The problem with Cracker Barrel was that their old management retired and the new know everything's took over and destroyed everything!!!! Food quality hit a all time low and everything reflected cheapness! We used to be big carryout customers of theirs but once they went to the plain Jane white foam boxes we were done with that! My only hope is that they have changed their fish and chips back to something eatable. They had gone to cod tails which looks like a lot of food but it is the worse part of the fish and mostly batter!!!! That will be my acid test when I try them again. So far they are on the "Hell No, I won't go list", we will wait for the changes and see if they are somewhat good again. It was also nice to have a place that sold real 100% maple syrup, they wrecked that and I loved their corn muffins which are probably gone forever.
Moonpie
I went to our Cracker Barrel in ky tues for the first time. Ours has the country theme going on as you sit and wait for your food, rustic, old kitchen gadgets, etc it was awesome. I ordered a house salad with ranch prior to my dinner, salad is my fav food, then tried the chicken tenders and I got beans. Omg the chicken was so fat and juicy, wow very impressed with it I couldn’t even finish my dinner. I will be coming back to try other things
Like the old cracker barrel better
Just found your videos. Very well done. Your boys are just adorable and so well behaved. I hope our Cracker Barrel’s so the update soon. They had really gone downhill so I’m hoping this gives them a boost!
You just showed up on my feed. Love your family 😍 ( I am a huge CB fan). Sorry to see the changes 🙁. Hopefully the quality of the food doesn't change.
Brent, we just joined your channel, thank you so much for doing this review. We are in Virginia and we still have the old concept Cracker Barrel restaurant. We were wondering if they still had the complimentary biscuits at the new concept restaurant. Please let us know. The biscuits are one of our very favorite things at Cracker Barrel.
Henry must have kissed the Blarney Stone that day. 😉 Love his enthusiasm.
🤣that’s hilarious! He definitely seemed to have the gift of gab when we were at Cracker Barrel. Thanks for watching, @tresfeles2784
I love Henry’s reviews by the way. I forgot to mention that in my last comment. My bad, my memory has taken a backseat for now. Thank you for the smiles 😀
I hope to visit a cracker barrel someday. I wouldn't know what to choose. Everything you had looked delicious. Always a Joy to see a new video of yours 😊.
We hope that you get to visit one day. We've never had a bad meal there. They have a country sampler platter that has a little bit of everything and we think that you'd really enjoy it. Thank you, Karla! We really appreciate you and hope that you're having a great weekend.
I'll be back when they bring back thousand island dressing.
I will continue to go to Cracker Barrel! I love the food, shopping, and the antiques that line the walls, but I guess they may be trying to appeal to a younger crowd. I’m a diehard Cracker Barrel fan!!
I read a while ago the CEO said that C.B. isn't relevant to people anymore. The brand refresh is quite interesting. The C.B in Wisconsin Dells still has the old image but I'm sure it's scheduled to be renovated. The food looked delicious and Henry was on a roll. Great video!
It's definitely interesting. It wasn't as drastic as we anticipated. Henry was definitely on a roll in this video...sometimes we have to gently just move on with filming because there may not be an end to his stories, lol. We hope that you're having an awesome weekend, Maverick!
I think the CEO is a pea brain!
I really like the updated look!
It’s brighter and much fresher looking.
I know that around our area (southern Ohio and northern Ky) their patronage was starting to slip and so many we talked to were getting tired of their menu, which really had never changed much.
So, here’s to hoping this brings a lot of Cracker Barrel fans back!
Thanks for sharing👍🏼😊
I work at cracker barrel dishwasher orlando we are supposed to do the same remodeling
Brent, your meal looked really good! I think I might like to try it! 😋Henry is so cute! Loved his and Gentry's reviews as usual❣
Y’all have such cute sweet boys. The little one is a talker!!!😂 thanks for the review. I’m not sure he I feel about the changes.
Thanks for sharing this but No, no, no.. I'm sure the food is still good. But messing with the look that we all love about the place is a bad idea.. but great video..
I was worried about the change, but it looks great to me.
I want to add to this video that Mt. Juliet is a test store. They have not said if all the stores will look like this and have these items. I'm so glad yall enjoyed it. 😊😊
I went to Cracker Barrel on Sunday…I wish they had the shepherds pie available! Yours looked delicious! I really love the brighter decor, it looks so clean. Boys do a great job with their reviews as usual!
Great video everything looked delicious. I did notice on your bill that you only charged for one drink, but in one of the slides you had more than one lemonade so they didn’t charge for that?
I enjoyed your post and your handsome, well behaved boys. However I loved the old Cracker Barrel and its antique decor. Plus I love the old menu, but then I am a senior citizen who has been eating at the traditional Cracker Barrel for many years. If it isn’t broke why mess with it?
3 Handsome guys...1 pretty lady...Enjoy watching all of you. Great vid..food looked yummy...sending you all peace and love❣ from California
Thank you! We appreciate your kind words and we hope that we can make another trip out to your state one day soon. We really miss the nice weather that you have in California.
So darned expensive. They lost this family a few years ago. Expensive and NOISY.
If y’all are excited about Cracker Barrel’s new crap that speaks volumes to me about y’all. If the Cracker Barrel in Sevierville lowers its self to this I will not be returning there. This sucks.
@ladyketurahinwaiting Cracker Barrel doesn’t franchise. All stores are corporately owned and headquartered in Lebanon, TN. It is their discretion to which ones will be changed and not the decision of local stores. We’re not big fans of the interior change and there’s no differentiation between CB and any other restaurant now. Their stocks have tanked to $42 a share. We’re not exactly sure how you interpreted that anyone is excited about the changes by watching this video.
I liked the old way better. It had more character.
Were the seats different? Bigger? More comfortable? Same? Etc?
At 18:00 we show one of the new seats. They didn't seem to be any larger than the old ones and they weren't noticeably any more comfortable than the old ones either.
@@EveryDayIsSaturdayTV thanks
That was the number one thing they needed to change more than anything in my opinion
The CEO bringing this "great idea" should be fired.
With time comes change. I can see it’s louder without the lattice walls.