I Bought a Car Online! My Experience Buying a Car from Carvana in 2023!

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  • Опубліковано 24 гру 2024

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  • @duanenidia-foodtravelandfun
    @duanenidia-foodtravelandfun  Рік тому +8

    Have you considered trying to buy a car online? Tell us about your worst car dealership experiences!

    • @devonanderson14
      @devonanderson14 Рік тому +2

      Is the car still fine ? Looking to check them out . Did you ever get hard plate copy or just temporary plates

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +4

      @@devonanderson14 My car is amazing! I have already put 1000K miles on it, and because it is so new, I still have manufacturers warranty on it too! I live in MA, and we do not do temp plates. I filled out the paperwork with them to transfer my plate and they took care of everything. Five days after delivery they delivered my registration on day 6 via Fed Ex. When they delivered the car they took my plate off my trade-in and then put it on the new car! I didn't have to do anything except contact and get an email of my insurance binder from my insurance agent.

    • @themanifestorsmind
      @themanifestorsmind Рік тому +4

      I bought a 2015 Ford Focus from Carvana in 2018. The process went smoothly. The car was great (for a Focus lol). Paid it off early, no problems with my license plates, received the title quickly. Even though I've heard horror stories, I went back to them because I had a good experience last time. Currently waiting on delivery of my 2020 Lexus ES 350. And now I'm stuck watching more recent reviews since it's been 5 years since I last purchased from Carvana. I'm hoping this time is as good as last time.

    • @lwk4229
      @lwk4229 Рік тому

      Dealers! Even a good experience is a multiple hour slog including the required visit with the sales manager for the hard sell on unwanted warranty or extra coverage.
      That industry needs an overhaul.

    • @ejgunnah
      @ejgunnah Рік тому

      We're expecting our 1st car tomorrow from Carvana and I've been curious about delivery. Real nervous but thankfully Nidia you eased my nerves with your video. ❤

  • @mikef8714
    @mikef8714 9 місяців тому +11

    2 years ago I bought a used truck from Carvana with 11,000 miles on it, everything went very smooth and the only issue I had was the truck did not have a bedliner like the description said it did. The delivery guy called Carvana while we were standing there and told them, they called me within the hour and told me who to call to get one installed and I had a new liner within a week.

  • @OP-fd4lh
    @OP-fd4lh 6 днів тому +2

    I think each person's experience is different. Some may actually have bad experiences while others have great ones. The key is sharing all experiences to help each other make the best informed decision we can with the information we have at the time.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  3 дні тому +1

      Completely agree... the more we know, and the more we share we become more well-informed. Thank you so much for watching!

  • @MissFayeCBL
    @MissFayeCBL Рік тому +9

    Thank you so much for sharing your experience! Your video gives me reassurance that I should go with Carvana for my car purchase this weekend 😊 Thank You again

  • @cal6311
    @cal6311 6 місяців тому +4

    After looking at people Carvana experiences on UA-cam, Your video gave me confidence to order from them now. Thanks 🙏 about to make my purchase now.

  • @lwk4229
    @lwk4229 Рік тому +9

    I really appreciate hearing your good experience. It helps me as I look for a car

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +1

      Glad to help! Good luck with your car search!

    • @lwk4229
      @lwk4229 Рік тому +1

      Our Carvana experience ended up bad. Adult son bought car, opted to pick up, would be 4 hour drive, we like a trip - a week after it was bought. All good. Noon the day of the trip, Carvana calls and says - the brakes are bad, we’ll fix them! But you can’t pick up the car for a week.
      What??!! Who even does that? A dealer wouldn’t. We’d have the car the day of the sale and by the way it would be detailed. Son had already sold old car, proud to have got it timed right.
      Carvana refused to work with us. Like pay for a rental. Fix the darn breaks that day. And, what else is wrong with it?
      We cancelled the sale, went instead to the dealer 30 min away, bought a car.
      I hope Carvana gets its act together. I really like the concept.
      Thanks for hearing me, hope your car is doing well!

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому

      @@lwk4229 So sorry to hear you had a bad experience... Not every transaction is smooth, but hopefully Carvana improves their service so what happened to you doesn't happen to others. Thank you for watching!

  • @TheCandace018
    @TheCandace018 Рік тому +9

    I enjoyed my experience with Carvana. Congratulations on your new car!

  • @Kenquinones
    @Kenquinones 10 місяців тому +1

    I was a little concerned about the Carvana experience. I did go through the website and did a mock sale, but seeing this video really comforted me in how the experience is. Thank you. 🙏🏽

  • @rich-mp6dm
    @rich-mp6dm Рік тому +8

    . I wish you luck . I bought my wife a Buick Encore from a dealer in Iowa and saved $4000 off MSRP most i could get in Buffalo was about $1000 off . Took the Amtrak to Iowa and enjoyed the ride home . It cost me around $365 for the trip . My daughter had issues with a dealer holding her keys and license and she called 911 and told them she was being held hostage,she got them returned in about a minute after the salesman talked to the police. Enjoy the new ride

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +7

      Thank you RIch! So far, so good! I already put 1000 miles on it, and no issues. What happened to your daughter happened to me the last time I bought a new car, they had my driver's license and keys, and I had to argue with them to leave. I absolutely hate dealing with car dealerships.

    • @rich-mp6dm
      @rich-mp6dm Рік тому +5

      I hate stealerships. They kill you with their little add- ons

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +2

      @@rich-mp6dm Yes, and none of them except those associated with title, registration are real. Rip offs!

  • @nenalabs7452
    @nenalabs7452 Рік тому +6

    Wow new car the best durable all accessories good quality i love it good sharing mam

  • @Jayla60
    @Jayla60 Рік тому +4

    Great insight to the process. Thanks and enjoy your new wheels.

  • @denisevasquez2757
    @denisevasquez2757 Рік тому +5

    I'm so glad to watch and hear how wonderful your experience was. I'm driving 3 hours in 2 days to pick up my new Mini Cooper.

  • @F30Jay
    @F30Jay 10 місяців тому +3

    I love this little lady ❤ good video. I've had two great experiences with Carvana as well.

  • @tashikaalford6771
    @tashikaalford6771 11 місяців тому +2

    I just brought a car for carvana took it to the dealership for the computer diagnostic test!! That same day!! Thank God I did because it’s under warranty they are paying to get everything fix!!

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  11 місяців тому

      Me too! I still have the manufacturers warranty, it even covers oil changes for a year!

    • @Chevy243
      @Chevy243 10 місяців тому +1

      I’m looking to buy a car but very hesitant! Want to make sure I know what I’m getting my self into any tips?

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  9 місяців тому

      @@Chevy243 Yes, do your homework on pricing the car you want first, then make sure to get your car inspected within the first week. If you need financing, they can do that for you, or you can go with your own bank! Good luck!

    • @Chevy243
      @Chevy243 9 місяців тому +1

      @@duanenidia-foodtravelandfun thank you 🙏 quick question so say I get the car and I get it inspected and it does need some work to it or something is that covered by carvana?

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  9 місяців тому

      Yes it is!@@Chevy243

  • @maggie0285
    @maggie0285 Рік тому +4

    I'm in the process of buying a car. I made the mistake of guessing how much I owed on my trade in. It's one of the first questions they ask and I didn't know it would be automatically included into the price of the new car. Anyhow they asked again and I gave the correct amount. So I signed the contract. I waited for them to approve everything. They did but gave me another contract to sign. My down payment went up and my trade in wasn't included. So I did it separately as a outright sell. I'm not going to be upset or nervous but I can't have 2 cars. I'm sure it will work out

  • @JR-pr8jb
    @JR-pr8jb 8 місяців тому +5

    Based on my experience in auto sales, I will NEVER, EVER set foot in a car dealership. Their dishonesty with customers is matched only by their abusive treatment of salespersons.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  8 місяців тому

      They are always up to their old tricks, and pressure people into financing with them, and upselling their warranties.

  • @whomeverwherever
    @whomeverwherever 8 місяців тому +1

    As a fellow Santa Fe Sport owner, I can tell you the Calligraphy is a bigger vehicle than the Sport. Not the same size.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  8 місяців тому

      This is Duane and I looked up the specs. There is no real difference in the 2022 of either class. Thanks for watching and commenting.
      The 2022 Hyundai Santa Fe Sport has the following dimensions:
      Height: 5 ft 6 in (66 in)
      Width: 6 ft 3 in (75 in)
      Length: 15 ft 8 in (188)
      2022 Hyundai Santa Fe Calligraphy/Dimensions
      188″ L x 75″ W x 66″ H

  • @HoffyRS
    @HoffyRS Рік тому +5

    Did you still take the car to a mechanic and have everything checked on the car? I wouldnt trust their “inspection” get it checked before the warranty runs out. Most people cant verify a cars internal condition like a mechanic can.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +7

      I did, and it does still have the manufacturers warranty. I took it to a local Hyundai dealership a few days after it was delivered. All still good on my end!

    • @Chevy243
      @Chevy243 10 місяців тому

      Looking to get used 2022 suv from Carvana any tips?

  • @claudiorazzetti8682
    @claudiorazzetti8682 Рік тому +2

    I bought a truck from Carvana , and after six months i still unable to register my car through the state of Colorado , After many months of calls they give me cookie cutter answers , I,m on my last temp plate from the state , so after six months still no plates , i,ma disabled veteran and i need my plates , next week it will sit in my driveway collecting dust , so good luck with the titles and registrations , and they are thousands of buyers with this problem , also class action suits on Carvana ,

  • @MySunshine234
    @MySunshine234 Рік тому +6

    If it wasn’t for carvana I probably wouldn’t be able to buy my first car in October love them!

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +1

      I thought they were great, and I was thrilled not to have to go to a pushy dealership...

    • @jvlixn
      @jvlixn Рік тому +1

      any issues with title taking long?

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +2

      @@jvlixn Nope, not at all. I financed my car, so the title is with their loan department until the note is paid. I got all my registration paperwork fed-exed to me a few days after the car was delivered.

  • @paulgaughan4556
    @paulgaughan4556 3 місяці тому +1

    I got a 2016 Chevy Trax. It only had 1330 miles. On it awesome deal. Screw dealerships F them every day of the week!!!!

  • @samkitty5894
    @samkitty5894 7 місяців тому +4

    The car you traded in was better than the new one.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  7 місяців тому

      Keeping my fingers crossed this new car is just as good. The older one was leaking a bit of oil and the tech was getting old. Thanks for watching!

    • @samkitty5894
      @samkitty5894 7 місяців тому +1

      @@duanenidia-foodtravelandfun Leaking a bit of oil or coolant is a sign of maturity. I am 70, I also leak...a bit...every now and then. Your new car should last you for decades.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  7 місяців тому

      @@samkitty5894 LOL! Agree!

  • @pete5668
    @pete5668 Рік тому +2

    did you actually get your title and registration? how long did it take? I am hearing horror stories about the temporary plates expiring with no title or registration delivered.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +3

      Oh yes, no issues. In MA, there are no temp plates, we have 7 days to get a new car registered. I transferred plates, and had the new reg from Carvana sent FedEx in 6 days.

  • @JR-pr8jb
    @JR-pr8jb 8 місяців тому +2

    For every negative comment about Carvana, there are likely thousands of negative experiences with regular dealers. That's based on experience working for several dealerships.

  • @pt8614
    @pt8614 8 місяців тому +1

    I have read that their biggest problem is not delivering the title when promised. Too many people have complained that they can't register their vehicles and Carvana keeps sending temp plates to remedy the issue. I wouldn't buy anything from them.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  7 місяців тому +2

      I think that may be true if you pay for the car outright, otherwise the lender would hold the title.

    • @cannabine413
      @cannabine413 7 місяців тому +1

      You don't get the title for a car you have not paid for the bank gets it lol wow

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  7 місяців тому

      @@cannabine413 Exactly.

    • @pt8614
      @pt8614 7 місяців тому

      @@cannabine413 just read the complaints against Carvana. Cash buyers not getting titles has been an issue. Carvana holds the title for a period of time incase you decide to return the car, evidently. I'm not making this up. Do some research.

  • @larrys9879
    @larrys9879 Рік тому +3

    I can’t image buying a car sight unseen and never test driving it. I also can’t image buying a used car that wasn’t throughly checked out by a qualified mechanic before I buy it. Add the enormous negative press Carvana historically has had and I have to wonder why they are still in business.
    If a nonnegotiable used car dealer is appealing then Carmax is a much better option. They offer a 30 day return policy for a full refund. That alone makes them an attractive option for purchasing a preowned car.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +2

      Yes, not something everyone can do, I had my doubts as well. It happened to work out for me, but there are never any guarantees.

    • @claudiorazzetti8682
      @claudiorazzetti8682 Рік тому +1

      I wouldn't buy a bicycle from Carvana

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +1

      LOL! @@claudiorazzetti8682 I am beginning to think I was lucky, have heard some people have had a hard time with them..

    • @gwendolyn79
      @gwendolyn79 Рік тому +1

      Why are you watching this video then?

  • @thomassalazar4197
    @thomassalazar4197 Рік тому +3

    If yiure looking for a used car under 10k not many to choose from.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +1

      Very true, not a place to get those hard to find used cars, or a first car for someone young or just getting their license.

    • @HoffyRS
      @HoffyRS Рік тому +2

      The problem is most cars under 10k with decently lower miles is gonna be older then 10 years old and after a car is 10+ yrs old banks dont give loans for them. And if they do you need a fat down payment

  • @cindipyles1754
    @cindipyles1754 Рік тому +3

    Don't use Carvana. Not every experience is a good one. They sold me a car that has a long list of repairs. They brag about 150 point inspection. Yet they sold me a car with both side control arms, struts, rotors, brake pads that were metal to metal (3mm. The car swayed on my way to the repair shop and I almost lost control of the vehicle. Also, serpentine belt is dry rotted, brake fuid is black, and they over filled it with oil. Buyer beware. Get the cars inspected before the 7 day period. Carvana will just hide behind Silver Rock, the company that holds the warranty. Yet swear up and down they did the inspection.

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +7

      We are sorry to hear about your experience. We would not have left a review if it were our story, or at least not one anything like our experience.
      It wasn't perfect, but clean and easy for us and our car is exactly as described.
      You can not name a single company that has a perfect track record as that company does not exist. We only recorded from our experience in the hope that others can take it into consideration.
      We also hope others take your comments into consideration as they are as valid as anything we shared.

  • @tayotb4442
    @tayotb4442 Рік тому +2

    Question did he tell you why he have to take a picture of you ?

  • @minipandora22
    @minipandora22 Рік тому +1

    Great video 🎉

  • @sentient8146
    @sentient8146 Рік тому +2

    Do you get a carfax report

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +1

      Yes, it is in included for free and available to review before you purchase the car. Thanks for watching!

  • @ralphabreu5022
    @ralphabreu5022 2 місяці тому +1

    1st mistake you bought a Hyundai
    That won't last 100k
    2nd I hope you didn't have issues with title

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  2 місяці тому

      No issues whatsoever. Car is still covered under manufacturers warranty, and I got the title paperwork in 5 days.

    • @ralphabreu5022
      @ralphabreu5022 2 місяці тому +1

      @@duanenidia-foodtravelandfun
      Personally I would have bought a Toyota
      They're built to last

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  2 місяці тому

      @@ralphabreu5022 Yes, we own a Toyota Tacoma now, and before buying my last two Hyundai's I previously owned several Toyotas.

  • @jonathanramirez6184
    @jonathanramirez6184 8 місяців тому

    Did you make sure the car didn’t have a open recall? Carvana sells a lot of junk cars

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  8 місяців тому

      Yes, I took it to the local Hyundai dealership in the first week to have it checked out. No open recalls.

  • @Pinkkermit17
    @Pinkkermit17 Рік тому +2

    This sounds like an info commercial…… sponsored ?

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +4

      Not sponsored at all, just me buying a car online when I got bad service and the run around at my local Hyundai dealership.

  • @barefootpedaldude7755
    @barefootpedaldude7755 Рік тому +2

    I'd love to see you drive barefoot

  • @youtubetroll6620
    @youtubetroll6620 Рік тому +1

    I don't spend any money online, I have deleted all app that want money..

  • @felixandrade9387
    @felixandrade9387 Рік тому +1

    That’s it ?? No paperwork?

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +2

      They did bring the paperwork, lots of stuff to sign and then they send me my registration via fedex a week later. I transferred plates from the old car, so it was easy.

    • @jacquelinellamas3197
      @jacquelinellamas3197 Рік тому +1

      How did you transfer the plates?😊

    • @duanenidia-foodtravelandfun
      @duanenidia-foodtravelandfun  Рік тому +1

      @@jacquelinellamas3197 They handled physically moving the plates and I had to update the registration information. It was the same as transferring plates on any other car.