I Bought a Car Online! My Experience Buying a Car from Carvana in 2023!
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- Опубліковано 2 тра 2023
- Nidia bought a car from Carvana, watch to learn about the experience and get a review of the services received. But to end the suspense, it was a positive experience for her, and we would give it a big thumbs up over buying a car and negotiating at a dealership.
Have you considered trying to buy a car online? Tell us about your worst car dealership experiences!
Is the car still fine ? Looking to check them out . Did you ever get hard plate copy or just temporary plates
@@devonanderson14 My car is amazing! I have already put 1000K miles on it, and because it is so new, I still have manufacturers warranty on it too! I live in MA, and we do not do temp plates. I filled out the paperwork with them to transfer my plate and they took care of everything. Five days after delivery they delivered my registration on day 6 via Fed Ex. When they delivered the car they took my plate off my trade-in and then put it on the new car! I didn't have to do anything except contact and get an email of my insurance binder from my insurance agent.
I bought a 2015 Ford Focus from Carvana in 2018. The process went smoothly. The car was great (for a Focus lol). Paid it off early, no problems with my license plates, received the title quickly. Even though I've heard horror stories, I went back to them because I had a good experience last time. Currently waiting on delivery of my 2020 Lexus ES 350. And now I'm stuck watching more recent reviews since it's been 5 years since I last purchased from Carvana. I'm hoping this time is as good as last time.
Dealers! Even a good experience is a multiple hour slog including the required visit with the sales manager for the hard sell on unwanted warranty or extra coverage.
That industry needs an overhaul.
We're expecting our 1st car tomorrow from Carvana and I've been curious about delivery. Real nervous but thankfully Nidia you eased my nerves with your video. ❤
2 years ago I bought a used truck from Carvana with 11,000 miles on it, everything went very smooth and the only issue I had was the truck did not have a bedliner like the description said it did. The delivery guy called Carvana while we were standing there and told them, they called me within the hour and told me who to call to get one installed and I had a new liner within a week.
Awesome!
After looking at people Carvana experiences on UA-cam, Your video gave me confidence to order from them now. Thanks 🙏 about to make my purchase now.
I hope you find the deal of your dreams! I wouldn't hesitate to use Carvana again!
Thank you so much for sharing your experience! Your video gives me reassurance that I should go with Carvana for my car purchase this weekend 😊 Thank You again
Glad it was helpful! I had a good experience, so wanted to share.
How’s your car now
Great insight to the process. Thanks and enjoy your new wheels.
Thank you for checking it out. We hope it helps people.
We love it!
I enjoyed my experience with Carvana. Congratulations on your new car!
Me too! Thanks for watching!
Any tips I’m looking to buy used SUV thank you
I was a little concerned about the Carvana experience. I did go through the website and did a mock sale, but seeing this video really comforted me in how the experience is. Thank you. 🙏🏽
Glad it was helpful!
Wow new car the best durable all accessories good quality i love it good sharing mam
Thank you Nena! Love the car so far!
I really appreciate hearing your good experience. It helps me as I look for a car
Glad to help! Good luck with your car search!
Our Carvana experience ended up bad. Adult son bought car, opted to pick up, would be 4 hour drive, we like a trip - a week after it was bought. All good. Noon the day of the trip, Carvana calls and says - the brakes are bad, we’ll fix them! But you can’t pick up the car for a week.
What??!! Who even does that? A dealer wouldn’t. We’d have the car the day of the sale and by the way it would be detailed. Son had already sold old car, proud to have got it timed right.
Carvana refused to work with us. Like pay for a rental. Fix the darn breaks that day. And, what else is wrong with it?
We cancelled the sale, went instead to the dealer 30 min away, bought a car.
I hope Carvana gets its act together. I really like the concept.
Thanks for hearing me, hope your car is doing well!
@@lwk4229 So sorry to hear you had a bad experience... Not every transaction is smooth, but hopefully Carvana improves their service so what happened to you doesn't happen to others. Thank you for watching!
I'm so glad to watch and hear how wonderful your experience was. I'm driving 3 hours in 2 days to pick up my new Mini Cooper.
Congratulations!! I wish you much luck with your new ride!
As a fellow Santa Fe Sport owner, I can tell you the Calligraphy is a bigger vehicle than the Sport. Not the same size.
This is Duane and I looked up the specs. There is no real difference in the 2022 of either class. Thanks for watching and commenting.
The 2022 Hyundai Santa Fe Sport has the following dimensions:
Height: 5 ft 6 in (66 in)
Width: 6 ft 3 in (75 in)
Length: 15 ft 8 in (188)
2022 Hyundai Santa Fe Calligraphy/Dimensions
188″ L x 75″ W x 66″ H
I love this little lady ❤ good video. I've had two great experiences with Carvana as well.
Thanks so much!! I agree, would use them again!
. I wish you luck . I bought my wife a Buick Encore from a dealer in Iowa and saved $4000 off MSRP most i could get in Buffalo was about $1000 off . Took the Amtrak to Iowa and enjoyed the ride home . It cost me around $365 for the trip . My daughter had issues with a dealer holding her keys and license and she called 911 and told them she was being held hostage,she got them returned in about a minute after the salesman talked to the police. Enjoy the new ride
Thank you RIch! So far, so good! I already put 1000 miles on it, and no issues. What happened to your daughter happened to me the last time I bought a new car, they had my driver's license and keys, and I had to argue with them to leave. I absolutely hate dealing with car dealerships.
I hate stealerships. They kill you with their little add- ons
@@rich-mp6dm Yes, and none of them except those associated with title, registration are real. Rip offs!
Based on my experience in auto sales, I will NEVER, EVER set foot in a car dealership. Their dishonesty with customers is matched only by their abusive treatment of salespersons.
They are always up to their old tricks, and pressure people into financing with them, and upselling their warranties.
For every negative comment about Carvana, there are likely thousands of negative experiences with regular dealers. That's based on experience working for several dealerships.
Completely agree...
Great video 🎉
Thank you!
I'm in the process of buying a car. I made the mistake of guessing how much I owed on my trade in. It's one of the first questions they ask and I didn't know it would be automatically included into the price of the new car. Anyhow they asked again and I gave the correct amount. So I signed the contract. I waited for them to approve everything. They did but gave me another contract to sign. My down payment went up and my trade in wasn't included. So I did it separately as a outright sell. I'm not going to be upset or nervous but I can't have 2 cars. I'm sure it will work out
I hope it all works out for you!
If it wasn’t for carvana I probably wouldn’t be able to buy my first car in October love them!
I thought they were great, and I was thrilled not to have to go to a pushy dealership...
any issues with title taking long?
@@jvlixn Nope, not at all. I financed my car, so the title is with their loan department until the note is paid. I got all my registration paperwork fed-exed to me a few days after the car was delivered.
The car you traded in was better than the new one.
Keeping my fingers crossed this new car is just as good. The older one was leaking a bit of oil and the tech was getting old. Thanks for watching!
@@duanenidia-foodtravelandfun Leaking a bit of oil or coolant is a sign of maturity. I am 70, I also leak...a bit...every now and then. Your new car should last you for decades.
@@samkitty5894 LOL! Agree!
I just brought a car for carvana took it to the dealership for the computer diagnostic test!! That same day!! Thank God I did because it’s under warranty they are paying to get everything fix!!
Me too! I still have the manufacturers warranty, it even covers oil changes for a year!
I’m looking to buy a car but very hesitant! Want to make sure I know what I’m getting my self into any tips?
@@Chevy243 Yes, do your homework on pricing the car you want first, then make sure to get your car inspected within the first week. If you need financing, they can do that for you, or you can go with your own bank! Good luck!
@@duanenidia-foodtravelandfun thank you 🙏 quick question so say I get the car and I get it inspected and it does need some work to it or something is that covered by carvana?
Yes it is!@@Chevy243
I have read that their biggest problem is not delivering the title when promised. Too many people have complained that they can't register their vehicles and Carvana keeps sending temp plates to remedy the issue. I wouldn't buy anything from them.
I think that may be true if you pay for the car outright, otherwise the lender would hold the title.
You don't get the title for a car you have not paid for the bank gets it lol wow
@@cannabine413 Exactly.
@@cannabine413 just read the complaints against Carvana. Cash buyers not getting titles has been an issue. Carvana holds the title for a period of time incase you decide to return the car, evidently. I'm not making this up. Do some research.
I bought a truck from Carvana , and after six months i still unable to register my car through the state of Colorado , After many months of calls they give me cookie cutter answers , I,m on my last temp plate from the state , so after six months still no plates , i,ma disabled veteran and i need my plates , next week it will sit in my driveway collecting dust , so good luck with the titles and registrations , and they are thousands of buyers with this problem , also class action suits on Carvana ,
So sorry this happened to you and I hope you find someone who can help resolve your issues.
did you actually get your title and registration? how long did it take? I am hearing horror stories about the temporary plates expiring with no title or registration delivered.
Oh yes, no issues. In MA, there are no temp plates, we have 7 days to get a new car registered. I transferred plates, and had the new reg from Carvana sent FedEx in 6 days.
Did you still take the car to a mechanic and have everything checked on the car? I wouldnt trust their “inspection” get it checked before the warranty runs out. Most people cant verify a cars internal condition like a mechanic can.
I did, and it does still have the manufacturers warranty. I took it to a local Hyundai dealership a few days after it was delivered. All still good on my end!
Looking to get used 2022 suv from Carvana any tips?
Don't use Carvana. Not every experience is a good one. They sold me a car that has a long list of repairs. They brag about 150 point inspection. Yet they sold me a car with both side control arms, struts, rotors, brake pads that were metal to metal (3mm. The car swayed on my way to the repair shop and I almost lost control of the vehicle. Also, serpentine belt is dry rotted, brake fuid is black, and they over filled it with oil. Buyer beware. Get the cars inspected before the 7 day period. Carvana will just hide behind Silver Rock, the company that holds the warranty. Yet swear up and down they did the inspection.
We are sorry to hear about your experience. We would not have left a review if it were our story, or at least not one anything like our experience.
It wasn't perfect, but clean and easy for us and our car is exactly as described.
You can not name a single company that has a perfect track record as that company does not exist. We only recorded from our experience in the hope that others can take it into consideration.
We also hope others take your comments into consideration as they are as valid as anything we shared.
I can’t image buying a car sight unseen and never test driving it. I also can’t image buying a used car that wasn’t throughly checked out by a qualified mechanic before I buy it. Add the enormous negative press Carvana historically has had and I have to wonder why they are still in business.
If a nonnegotiable used car dealer is appealing then Carmax is a much better option. They offer a 30 day return policy for a full refund. That alone makes them an attractive option for purchasing a preowned car.
Yes, not something everyone can do, I had my doubts as well. It happened to work out for me, but there are never any guarantees.
I wouldn't buy a bicycle from Carvana
LOL! @@claudiorazzetti8682 I am beginning to think I was lucky, have heard some people have had a hard time with them..
Why are you watching this video then?
If yiure looking for a used car under 10k not many to choose from.
Very true, not a place to get those hard to find used cars, or a first car for someone young or just getting their license.
The problem is most cars under 10k with decently lower miles is gonna be older then 10 years old and after a car is 10+ yrs old banks dont give loans for them. And if they do you need a fat down payment
Question did he tell you why he have to take a picture of you ?
I think he did, but now I don't remember.
Do you get a carfax report
Yes, it is in included for free and available to review before you purchase the car. Thanks for watching!
This sounds like an info commercial…… sponsored ?
Not sponsored at all, just me buying a car online when I got bad service and the run around at my local Hyundai dealership.
Did you make sure the car didn’t have a open recall? Carvana sells a lot of junk cars
Yes, I took it to the local Hyundai dealership in the first week to have it checked out. No open recalls.
I'd love to see you drive barefoot
?? LOL!
I don't spend any money online, I have deleted all app that want money..
Thanks for watching!
That’s it ?? No paperwork?
They did bring the paperwork, lots of stuff to sign and then they send me my registration via fedex a week later. I transferred plates from the old car, so it was easy.
How did you transfer the plates?😊
@@jacquelinellamas3197 They handled physically moving the plates and I had to update the registration information. It was the same as transferring plates on any other car.