Dr. Lorelei Lingard - Collective Competence, TEDxBayfield
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- Опубліковано 1 січ 2013
- Collective Competence: Thinking differently about competence to improve healthcare
Dr. Lorelei Lingard is a leading researcher in the study of communication and collaboration on healthcare teams. She is a Professor in the Department of Medicine at the University of Western Ontario (UWO) and the inaugural Director of the Centre for Education Research & Innovation at the Schulich School of Medicine & Dentistry. Dr. Lingard obtained her Ph.D. in Rhetoric from the English Department at Simon Fraser University, specializing in rhetorical theory, genre theory, medical discourse, and qualitative methodology. As a rhetorician, she investigates 'language as social action': that is, how social groups use language to get things done, and how that language acts on them, their identities, their purposes, their situations, and their relationships. Her research program has investigated the nature of communication on inter-professional healthcare teams in a variety of clinical settings, including the operating room, the intensive care unit, the internal medicine ward, the adult rehabilitation unit, and the family health centre.
When I joined the medical profession in 1988 I thought I was joining a health care team. That is what I was told. I left in 1993. One of my major issues was how doctors, nurses, and other professionals had very different ways of looking at health care. It seems that this just might change. It's about time!
I still find it amazing that 30 years after the internet was developed it's still not possilbe for family doctors and hospital doctors to be able to see each other's notes and the results of blood tests etc.
Things being "documented" but the information not being shared is one of the biggest problems in healthcare in my opinion.
My father would put it as "the left hand doesn't know there IS a right hand, let alone what it's doing".
That is true that providers can cause isolation thinking and the lost of communication about the patient falls through. I have seen collective confidence failure also.
Wonderful presentation, and before she reached the global electronic record I had that in my mind. The only major issue that can pose is its vulnerability to identity stealers. I am pretty sure if such initiative is to place there would be immensely secure measures taking place, yet such a large system can be attacked at any point. Though I am still strongly in favor of this suggestion. Hopefully, someone can come up with an innovative solution to the problem in it.
Wonderful presentation