🎯 Key points for quick navigation: 00:33 *📊 Balanced Scorecard looks at the organization holistically* 01:15 *🔍 Four perspectives of the Balanced Scorecard: Financial, Customer, Internal Processes, People* 02:09 *🗺️ Strategy map is a high-level tool in the Balanced Scorecard* 02:23 *🎯 The Scorecard is for monitoring and measuring strategic plan* 03:35 *🚦 Leading indicators like delivery time provide insights before survey results* Made with HARPA AI
This video was much easier to understand than reading my textbook
I had doubts, but with this video you have clarified them, thank you !!!!!
You're welcome!
🎯 Key points for quick navigation:
00:33 *📊 Balanced Scorecard looks at the organization holistically*
01:15 *🔍 Four perspectives of the Balanced Scorecard: Financial, Customer, Internal Processes, People*
02:09 *🗺️ Strategy map is a high-level tool in the Balanced Scorecard*
02:23 *🎯 The Scorecard is for monitoring and measuring strategic plan*
03:35 *🚦 Leading indicators like delivery time provide insights before survey results*
Made with HARPA AI
Thank you so much for doing this video. It's very helpful for it's well-explained.
Thank you for this ,,well explained !!
Can have your contacts in case I want more trading on this do you have certificate for this lesson in particular