DON'T GET TRIPPED UP BY THESE CAR SALES TECHNIQUES! REACTION: ANDY ELLIOTT The Homework Guy
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- Опубліковано 1 жов 2024
- CAR BUYERS ARE THE UNDERDOG AT A DEALERSHIP BECAUSE A CAR SALESMAN TRAINS TO BE "BATTLE READY." THAT'S WHY IT FEELS LIKE A FIGHT! UNDERSTAND THE SALES TECHNIQUES, AND WIN A GREAT CAR DEAL!
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The Homework Guy Team publishes videos to help Car Buyers. We don’t hate Car Dealerships. Instead, we represent Car Buyers, a goal that’s often in direct conflict with Car Dealer goals.
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If you are a young person or someone who is easily intimidated, take someone else with you car shopping who is not easy to intimidate.
Took my dad with me when I purchased my first new car.
He took control from start to finish.
He wasn’t exactly very nice to the salesman or the manager.
These people are not your friends he told me.
@@jondoes7836 your dad sounds like a smart man. A dealerships staff will be very polite to you and treat you like you are their friend to give you that warm and fuzzy feeling to earn your trust so that they can make as much money off of you as possible. Oftentimes after the sale, they are not as eager to help you.
My father, got me a good deal on my car. Brought advertisements from 3 other dealerships for the same car, dealership honored it. Also, he wasn’t that nice to the salesman, also he’s a lawyer, lol.
Good call!
Sounds like a timeshare on loop 😂
I watched it at a dealer with their Internet!
That's great! Play it nice and loud. I'm sure they will love it! Lol...
I'm so doing this as well.... I'm even going to watch this in the finance office 😆
@@purepower333 🤣
Thank you so much for not having annoying background music. I want to listen to your content. If I wanted to listen to music I'd listen to a music channel. Many times I've stopped listening to a channel because it was impossible to concentrate on their content because of background music blaring at me.
That salesman is EXACTLY why I get all my car deals done by phone / email.
I would not spend 10 min. with that dude!
Do you test-drive the vehicle before buying it?
I remember when I was around 10 years old my parents were in the market for a station wagon, the salesman showed up at our house the next day after test driving one the previous day. I dont think that would fly today.
Does it work this way? I'm dealing with dealership this momth
Me also, a sale has also to with liking the guy. If I see such a " smart guy " I dont buy. I do like more " humble" persons where I get the feeling he is honnest. With the " smart" fast guy I get the feeling he try tofuck me. In the netherlands we say buying is somthing " I buy also because I like the guy" we call that " gunnen" , dont know the word in English.
Can you do the same video but Basically showing how to respond as soon as he says what he says and making it look like an actual conversation. Going back and forth 🤔. And cutting them off and you guys taking control.
SHUTTHEHELLUPANDLETMETALK! usually wrecks their entire game . Try it. They are NOT your friend.
That guy is so douchy...
He's training thousands of sales staff from around the country. That's the bad news. The good news is that consumers are on to this stuff, so dealers will eventually stop sending people there to get trained. We provide the other side of the coin, and pull the rug out from under them. You're welcome!
You should read the replies on his videos! Makes you want to cry for humanity sometimes.
This is no joke there was a car salesmen ask me why are you here today I told him for the cookout he didn't know what to say by the way I walked out
Was there a cookout that day? I'm not sure how to read that.
Whenever I'm in the process of buying or leasing a vehicle, I have one non-negotiable rule: PLEASE DO NOT WASTE MY TIME! I make this abundantly clear at the very beginning of the process, whether it's over the phone or at the dealership. By this time, I've already done all of the research on the vehicle(s), have test driven them, and I know what I'm willing to pay for them. If I detect even the slightest hint of my time being wasted on any sort of bullshit, I'm out the door, never to return. If everyone did this, the industry as a whole would get the message loud and clear.
Just like what Tesla did, we don’t need bs dealership to markup the price which were already well overpriced. And buy straight from manufacturers. If Tesla is selling for $39990. It’s same price from Niagara fall to key west
@@LinLi-hi1zj The best buying/leasing experience I've ever had was in the late 1990s and early 2000s when I leased a 1999 and then a 2002 Saturn SL2, which was the last year of that design. Prior to Saturn coming completely under the thumb of GM, they were well renowned for no haggle pricing and how transparent they were with the cost of the vehicle and its options. Other than dealer added accessories, if one wanted any, the price was the price. It's no accident that Saturn regularly ranked at or near the top in overall customer satisfaction and had a fiercely loyal following. Again, to this day, I've never been able to duplicate the fully positive experiences I enjoyed with Saturn. Sounds like Tesla may be on to something here.
THIS IS SO SCARY BECAUSE EVERYTHING COVERED HERE HAPPENED TO ME AT EVERY DEALERSHIP! I really appreciate these videos and im sharing them with everyone at work and family members.
I can't help but feel that Mr. Elliott's testosterone-fueled manner is, at heart, a form of bullying.
I agree. He also seems like the type of guy who would threaten to suspend your Social Insurance Number and demand you pay for the car with Google Play cards.
Agreed; I would immediately tell him to turn it down a notch
I believe this is more of a take control salesman to lead you to complete the sale. It makes sense to know the models you can afford and only test drive those.
If the sale guy ask you why you are there, just tell them you're there to look at a car in person, so you can buy it online elsewhere without pushy sales person trying to sell you things you dont want or need.
I mean, you can do that, but if you actually want to test drive something while you're there why would they help you? An experienced salesperson will move to another customer and an inexperienced salesperson will believe you and be so sure that you don't want to be bothered that they'll try to talk you out of trying to move forward to drive something.
Great tips as always Kevin & Liz! Keep up the great work!
Hey Andy, they make shirts in size medium now.
Many of these car salesmen are trained by Grant cardone.. a complete sleeze bag... trains with cult like mindset.. sell until they buy or die..
The dealer loves to hold your id or keys to the trade in vehicle, prevent that and when you say no, GO...
I remember years ago we were at a dealership and they took our drivers licenses and were giving us the runaround and we got pissed and walked out… we forgot to ask for our licenses back. The next day I went back and made quite the scene calling them dishonest shisters and second rate crooks
Never change vehicles for better fuel economy. You spend many $ thousands extra for this and that $ can buy a lot of gas for your current vehicle. Besides smaller lighter cars do not fare as well as larger heavier vehicles, simple laws of physics
"All those other things you sell them on they can envision on their new vehicle", "that can make them want to pay more money increasing the value". What a crock of BS!!! That car along with "all those other things" (options) is going to drop by 20% -30% or more as soon as the wheels move off the dealers property.
That dudes control would last less than 5 seconds with me as soon as he opened his mouth.
Right now it’s a sellers market. If you don’t pay up, the next buyer will. People are paying too much. It’s best to just wait until next year, if possible.
So much excellent advice on this channel. If you're gonna buy, watch all this channel's videos.
It's a shame when we have to purchase a vehicle for 40 or 50 grand we have to put up with all this BS!
In the past I walk in, ignore them as much as possible. They ask a dumb question like, what brought you in I give a saracastic answer. My car, or if you can't figure that out why would I need to talk to you?
When I hear a salesman like Andy Elliott babble is rapid fire questioning nonsense or ignore my “NO” I’m walking.
I love this show, great information
I disagree with your opinion on dominant buying motive. It can be an emotional thing. It can be a status thing. It can be a show off thing. It can be a revenge thing.
The ancient joke from decades ago is that the man buys the flashy sports car that only has enough room to hold two people and two bags of groceries at the age of 45 or 50 so that he can pretend that he is a wealthy 25 year old with a newlywed wife.
It's called the midlife crisis joke.
What about the prosperous 45 year old woman who earns her own paycheck and recently got divorced? She could plausibly buy a bigger, flashier car than she rationally needs just to make her ex--husband cringe. "He said I was so bad at handling money that I would never own anything fancy. But look at me now!! Who's driving the Cadillac now? Perhaps I should buy a Lexus three years from now just to make him cringe some more!! The bragging rights are now mine!!!"
Dominant buying motive doesn't have to be a physical thing. Those were just the examples we provided. The Dominant motive is what's most important to the buyer, what they see as their "Need." I totally agree that the need of some people might just be a flashy car.
I always fall for all the tricks then the salesman gets mad cause I have no money
Just bought my first car thanks to your channel! I was surprised to find a salesman who actually didn’t get on my nerves and I’m really happy with the deal. They didn’t try to add ANY fees, the doc fee was a little high but I decided to just give it to him for how easy the deal went. The finance guy said he wanted to go home to watch golf, so he didn’t try very hard to add the extras.
Great videos. Purchased a car a couple of weeks ago and you guys saved me hundreds. Shot down the silly fees and I could see the finance manager getting disappointed as the fees flew away.
As always you guys are awesome and I enjoy watching your videos. You are absolutely right! We the customers must take control and keep control of our car buying purchases..
The question I like to ask salespeople in the end when I'm not ready to buy is 'did you marry the 1st person you dates?'. In the unlikely event they say "Yes", I just say I'm not that in love with that car!!
When Elvis left the building...he left the building...we will too!
I am convinced this guy is on some kind of stimulant.
Exactly what I was thinking, that dude is all coked up.
Of course he is. Car salesmen are notorious for being functioning alcoholics or addicted to drugs. Dealer are one of the few places those types can get a job.
C-c-c-cocaine
Questions for the Homework Guys: 1) What happens to the salesman when you walk out at your ONLY "no" response? 2) Are there a few NEVER's for these salesmen? What are they and how will the Sales manager know this? Big "Never's for salesmen" must cost Dealers a lot of money? How can a Dealer stay in business if their sale people iritate so many potentiual buyers? This is why I am learning from your THG channel.
It’s really easy in principle. As a dealer, don’t establish a toxic sales culture hell bent on screwing over the customer to cheat them out of as much money as possible through ignorance. Like I said, easy in principle - seems to be impossible in practice though.
Dealers in my area (Las Vegas) don't do intimidation, at least not in my personal experience recently. Their approach is very straightforward: 1. Here's the vehicle price (MSRP) 2. There are dealer add-ons which cost X. 3. Taxes and doc fees and license fees are Y. 4. 1 + 2 + 3 is the total selling price. 5. Take it or leave it...they don't care either way
My favorite thing is to say yes to them, like, if we can get the numbers right, will you buy today. I say yes knowing they will highball me. Then I say no, not gonna work for me at those numbers. When they ask what numbers work for me, knowing we are way apart, I say go back to your manager. They get 1 shot. Then I am gone.
I’ve done that before as a consumer. What I discovered is no sales person knows their product anymore. They, themselves have to read a brochure or study the window sticker to see what comes on the vehicle. They no longer know what model has what options, etc. they are merely guides.
I always see some down-votes for these videos, but I never see comments by down-voters. I'm really curious why they down-voted. How about sharing your thoughts, down-voters.
Pretty sure there's 4 steps. Step 1 is cocaine.
Meet a guy that sucked at car sales🤦🏻♂️🤦🏻♂️🤦🏻♂️and lets talk about the nonsense in the description.....
Just walked out of this dealship..after ,going thru all the paperwork. Etc..i12lm
To 2:46..they had issues with a loan, because I am not working retired. Then I offer cash 17, 000 they said no because they are negative as it is 18,000 was the price..was 2015 honda civic ex sedan 4d.. 45 422 miles..has small chop on window front and a small scratch....black color..my trade was viable because engine light came on. So offer 300.00..cannot do..so I left after all that ..was it a fair hood cash offer
I watch Andy videos to be able to spot his students when I go to buy a car. If I identify one, I give him one chance to either completely change his approach or go get someone else. If they don’t, I leave.
That's exactly what i just did too. As i got up to walk out.
"I watched Andy Elliot videos too. It backfired on ya."
You realize all salesmen are going to be following some form of training or system, right? Andy is just one you happen to be familiar with, and he's not even "bad."
@@jasonjohnson-rustvold5099 you're not the kind of business a sales person generally wants. Big headache and bad attitude for low ROI. Better to cut you loose and deal with someone who isn't fantasizing they're some badass and that a sale is combat lol
Some one gets up in my face like this guy I walk !
Hi Kevin and team, you guys are great... Why don't you make an ultimate play role video showing the amazing Elizabeth walking through a dealer from the second she walks in to the dealership all the way to shopping, drive test, price negotiation, up to the second she leaves the dealer with a deal. That video would be gold generator for us and you. Keep it up folks!
You will definitely go to heaven some day. You have saved so many of us from these creeps.
🙏🏻 thank you so much!!
So I said no 2x so far he has not come back.although I thought for sure he would, I wasnt asking for much...maybe I will hear from them again
That first guy you are exhibiting in his video I would never trust because it is the banter of someone who is "Playing You". I do not like or respect men who do not respect potential buyers other than how they can manipulate us to buy a car from them. THEY'RE ASS HOLES !! I literally walked out a Kia dealership because they lied to me and tried to manipulate me when I told them the negotiation was over. The sniveling salesman followed me out to my car and continued to try and convince me to come back in. I told him to get his fuquing head our of my car, and drove off. If you can't control the approach as you enter the dealership, then don't go in and go home until you have found your set of balls !!!
Have your own plan and always stick to it do not deviate from it in the dealership. If the car salesman has made you unsure walk out and do more research remember it's not the car salesman that's going to have to live with the decision you make you will have to live with it.
Andy is a slimeball. Most people are wise to these sales tactics. This is played out.
Thanks for your help. I agree best way to find a salesperson who cares is to call about an issue. Usually you won’t even get a call back. When the car clears the stealerships driveway they have already forgotten your name!
Absolutely. You can test them, call the sales line but act like you have a parts le service question. If they give you the time of day to help out, that doesn't necessarily mean you can 100% trust them but at least they're a little better than the jerk who doesn't want to talk to you unless you're handing them money.
One of the foundation stones of sales psychology is overcoming objections. This is what inevitably happens. The sales person expects you to have objections. The salesperson puts lots of energy into overcoming objections. One of the first things sales people are taught is that [ NO ] is not a barrier like a brick wall. It is more like a plastic orange traffic cone that you merely have to walk around.
You're correct. NO isn't a brick wall for all people. In this case, especially as it applies to cars, because I know the process to well, I continue until my goal is accomplished. At that point, I say NO... and I'm gone. It's the non-negotiable end. There are plenty of others I know who follow suit.
Mr. Pedantic here. The word is "dominant," not 'dominate' motive.
I came to post the same thing. I think he wrote "dominate" as a Freudian slip to be honest.
Thank you
Bad music doesnt matter, you have his audio so low the music is barely heard, unless I turn up the volume. But then your comments are so loud it blows the speakers out
Same for me
No way I’d do business with somebody that fake friendly.
Do not mind a fair profit...abhor lining a gilded purse...I despise lies
Good selling isn't "intimidation", etc. -- it is the transference of certainty.
Thank you for sharing your talents!
Saying NO and walking out = it's okay for you to waste his time tho??
Andy!!!! Give ur little brother his shirt back
I don't think that it should be called love. It's called showering people with attention and positive energy. Because people in society can be insensitive and cruel to you sometimes or most of the time, have someone intensely focused on you and showering you with attention and positive energy is a pleasant change of pace.
That dude creeps me out, big time. Is he a scientologist?
Ugh. Can cars be sold just like most goods without a sales person? It is annoying.
You are being ripped off anyways by buying some cars from manufacturers that can’t build a car worth a f*ck. No reliability. No longevity. Bad engineering. Ugh.
Buy a Toyota and then you won't have to worry about buying another car for a long time.
Used cars, sure you pretty much never have to talk to a salesperson as long as a private seller has what you're looking for. Unfortunately car dealers lobbies hard in most states that you have to buy a new car through them. For that to change we need the laws to change.
I think Tesla is like that, you order like off a menu, nobody b/s ing anybody, but I could be wond on this.
I have just drove through a car lot. Within minutes salesman walking up. What can I do for you today?
I say nothing right now, just looking at used trucks and prices. They go on about helping me look, I say no help needed I found them. If I see something for a price and within the miles on odometer I am ok with. I will come get you when I want the keys to test drive it. They hate it because they lost the control at that point.
Go to the dealership on a Sunday when they're closed. Then you can look at the cars at your leisure without a pushy salesman harassing you. That's what I did the last time I bought a car. By the time I met with the salesman, I already had the vehicle picked out.
If I encountered an Andy Elliott at a dealership just that overall campy douchy style I would be in the sales manager's office in a heartbeat saying please keep that dude away from me I'll deal with you direct... That dude is overcompensating so heavily #ridiculous
🤣🤣🤣🤣
12:12 Instead of worrying about a "white board," maybe you should be worrying abour finding a shirt that fits? Jus sayin'.
🤣🤣🤣🤣
Thanks Kevin for showing us Andy's salesman's tricks so we can learn how to reverse the roles maximizing our benefits by taking control from start to finish.
Yeah good luck with that...
I think that not accepting the customer's "no" is disrespectful of the customer. I am not about to put up with disrespect especially from someone like Andy. He's way too high pressure. It's obvious that he is more concerned about making money from a sale than he is about what the customer might need. He makes me feel more like a victim than a customer.
It most definitely is. And then he inserts the comment "World Class Customer Service" as though it means something. He's never had a clue what even mediocre customer service entails.
Ok i want to get the 2023 kia forte gt. With the gt2 package. How do i go in there acting like im just kicking tires and still get the car i want at a good price with making it like i want the car so bad and get taking vantage of? Please help.
Im not sure the right way to go about it in the beginning
Andy Elliot is just one reason why, people hate going to a car dealership. Steve Richards is the other reason.
Hello, Eric. It is unfortunate, but that's why at The Homework Guy we like to show car buyers what car trainers are teaching. It's only fair if you know the same playbook as the salesmen and dealer owners.
He basically just stole a simplified explanation of straight line persuasion from Jordan Belfort and used it in his video.
You noticed that too? Lol...
Another great video, 👍 thanks ❤
Fantastic insight! Thank you!
I’m immersing myself in your videos and am immensely grateful for them. Am actually looking forward to buying a 2024 Subaru Forester when they come out, instead of dreading the process. Thank you!
I'd be back home by now.
Kevin Hunter Homework Guy
Great Educational videos! Thanks
For keeping cars buyers well informed!👍👍👍👍👍
In the current market conditions, the buyers have very little leverage. The demand far out weighs the supply, if you don’t buy, many dealers can find 10 buyers behind you. Now when the supply levels out, different story
Elliot is Sooooo SLICK..........
Just say I ask the question
I always tell the finance guy no, but he insisted on trying to sell me. The ONLY product I ever bought was a tire plan because it was an unlimited mile tire plan for 5 years. Just bring in the tire and we replace it no questions asked… they put it in writing too. tire plan cost was $500 but tires cost $300 per tire. Thing is I am a courier and drive 75k miles per year…. I reverse screwed the dealer for sure. On my fourth set of complete tires.
So, when my keys and auto are being held hostage when I'm already in F&I, do I say, "we can start when I have my own keys in hand."?
Yes, exactly. Don't ever be in a position where you're stuck.
Don't trade in your car. Then they have no reason to take your keys. You get more cash selling it yourself.
@@kukkimonsuta5342 With the cars of today, you do not even need the key fob in the car once it is started.
@@kukkimonsuta5342 Remember to factor in sales tax savings in most states if buying a new car
@@ToyotaTom04 You're an idiot. The difference between private party sale and trade in value will almost always exceed any tax "savings."
I made a 5% lower counteroffer on the first presented deal. The salesman said he wouldn't deal. He literally said that. We walked out. Lots more 'dealers' out there, who actually deal. Fortunately, a new car is a 'nice to have' for us, not a necessity. Thanks for your great advice, Kevin and Liz.
Annoying music in the background is a censorship method. License the music, use it in your video, then when people try to use your stuff, if you learn aboutit, you can try to copyright stroke it. But knowing Andy he ganked some license free music so he can't do that.
I just drove three hours to see a car at a dealership after making sure the car was there. Get there and one says the car is at Pep Boys getting an alignment and someone else says it’s on loan. Said they’d go get it if I’d sign a contract. I actually went with it for a bit until the salesman got mad at me for calling my wife to talk about the price. He actually said “You’re the one buying the car aren’t you?” He also made a calculation mistake that his boss caught that added $500 back to the vehicle. Not a mistake, I’m sure it was on purpose. I can’t imagine a worse time at a car lot.
WOW very interesting 1st class very kool great info. AAAAAAAAAAA++++++++++++ again great video I liked it a lot keep up the great work
Classic Karen and bob
I bought a 1999 Olds Cutlass last year they made that style. We walked in my wife, I our 4 year old son ( now a college business grad) we didn't have a chance. I knew how badly we were screwed the following day, when I went to pickup a couple of documents at the dealer, and everyone on the sales floor was looking out of their office to see what I looked like. Just out of spite I kept the car fourteen years, and 163 thousand miles, it turned out to be a highly reliable car. I only got rid of it because I wanted a vehicle with more airbag protection, the Olds only had two.😁
Great videos however dealers have 100% leverage right now with people lining up to pay thousands OVER msrp as fast as they can.
If he seriously had that tone of voice and said, “Welcome to my home,” I’d be like, “Do you have some crackers next to the coffee to go with all this cheese?”
Is that guy on dope?
Uppers.
Another great video from THG. Always some good S.H.I.T.!!
I've ALWAYS made car buying decisions with emotions and am so thankful for your videos. I think the next purchase will be much more rational. 👍🏻💗💥
I think the word Andy was looking for is DOMINANT
hello friends In my opinion Andy Elliot's music is easy to ignore even though it's supposed to grab your attention and get you excited
Good video with great info. One thing to remember is you don't need to buy a vehicle from them, but they need you to buy a vehicle from them.
This guy talks a mile a minute I could make this shut up in a second who I would like to be in his face.he be like what
Does Andy Elliott watch THG videos?
This guy is so busy thinking about how best to use his energy to dominate a customer that I doubt that he can slow all that down enough to actually have a rational conversation.
What do you do when the dealer asks for your license to test drive cars? The last time I went to look, they copied my license, then drew a line on it an had me sign it.
I really like THG's new set up with Elizabeth at his side. It really works well !
Thank you for not adding any annoying music to your videos.
Thanks!
I need to see someone walk in and buy a car all the way through using these techniques that would be awesome watching
It would be very difficult to go through the whole process start to finish without taking forever unless the salespeople did everything "right." But if they did there would be no tricks to beat them to show people because they wouldn't be doing the things to warn people about, and then that wouldn't be a very engaging video.
That's why hidden camera stuff is usually focused on one part of the process and specifically the bad stuff, to use as a teaching moment.
@@Oxios your reply "sounded" good but it would be no different than spending 2 hours editing a 15 min video. In fact it would be less work bc you would upload the entire process in probably two parts
1 walking in and negotiating etc
2 finance
Thanks for making these videos for us. They are very helpful!