How To Collect Customer Feedback Without Committing To SaaS Product Roadmap

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  • Опубліковано 17 жов 2024

КОМЕНТАРІ • 23

  • @SaaSMantra
    @SaaSMantra 5 років тому +2

    Wonderful advice!
    Exactly what we are telling the Founders who launch with us.
    We handpick SaaS companies & help them launch.
    And this is our #1 advice to the SaaS Founders who work with us.
    "Talk to your early adopters. Jump on a call with them. Especially with the power users of your product & ask what they would like to see changed/improved"

  • @oranecole8302
    @oranecole8302 5 років тому +1

    Thanks Dan, this has been a challenge for me as well, we get tons of feedback/advice and it's my job to determine what gets prioritized. I usually take the utilitarian approach. Thanks for being committed and giving back to the SaaS founders community, you really have a ton of experience that saves us so much time trying to figure these things out on our own, thanks a mil Dan.
    Your #1 fan,
    Orane

    • @danmartell
      @danmartell  5 років тому

      Thanks Orane. Always love reading your comments. Appreciate you.
      DM

  • @inhimm
    @inhimm 5 років тому

    Good day Dan,
    Your last video was about 9 steps on finding the right investor. And i am so happy, and thankful, me and my co founder watched your video, Mirrored your steps, and we found an investor. A big thank you from UAE. Please never stop making these videos. There is not enough content out there like yours, at least not in such easy to understand, and entertaining manner. Ill go ahead and share your videos.
    Funny how internet works, we have never met and yet you had such a huge impact in my start up. Thanks Again.

    • @danmartell
      @danmartell  5 років тому +1

      Ahmed, love that!!!! Appreciate you circling back and letting me know how it's impacted your startup.
      You made my day. Thx!
      DM

  • @jaguarsoft
    @jaguarsoft 5 років тому

    One of the most important things in startup is getting feedback on early stages. Yet again, Dan's tips must be put in some kind of "Startup Bible" and all startup-guys must pray on that, every single advice. Thanks Dan!

    • @danmartell
      @danmartell  5 років тому

      Pavel, my pleasure / thanks!

  • @danmartell
    @danmartell  5 років тому

    Ever gotten feedback from a SaaS customer and felt forced to commit their requests to your roadmap? DON’T do it.Try these 5 things instead…

  • @AlanaJackler
    @AlanaJackler 2 роки тому

    You mentioned choosing early adopters for feedback. How do you find them?

  • @TonyDehnke
    @TonyDehnke 5 років тому

    Do you have a video that talks more about the Advice topic and how to word or frame that in a conversation?

    • @danmartell
      @danmartell  5 років тому

      Tony, unfortunately nothing public... just in my Idea to Exit program.
      DM

  • @zanetaylor7
    @zanetaylor7 3 роки тому

    I see a possible situation where point number one and point number three are in direct conflict.

  • @CameronBuildsBrands
    @CameronBuildsBrands 5 років тому

    crossing the chasm by Geoffrey Moore is a great book! Great video and great tips here.

  • @lukeguy7735
    @lukeguy7735 5 років тому

    good one

  • @AmarLuis
    @AmarLuis 5 років тому

    For #5 check out canny.io - tracks all the posters of ideas and those who vote on it so circling back is automatic :-)

    • @AmarLuis
      @AmarLuis 5 років тому

      Not associated with canny at all, we just recently started using them here: www.zenmaid.com/feedback

    • @danmartell
      @danmartell  5 років тому

      Neato / thx.
      DM