Simpson Washing Machine Diagnostics Mode Top Loader

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  • Опубліковано 4 січ 2025

КОМЕНТАРІ • 121

  • @daniellasuarez305
    @daniellasuarez305 2 роки тому

    Thank you so much, my washing machine wasn't spinning and I followed all your steps and now my washing machine is spinning.

  • @7071t6
    @7071t6 3 роки тому +4

    Mate your a legend, my 8kg SW8043 model for some reason did not want to spin, i did the diagnostic mode on her and now she is spinning, thank you i was just about to ring a service agent to take her and go through it to work out what's wrong with her, it did have a E40 code and now it all good. :)

  • @abuoliver5750
    @abuoliver5750 3 роки тому +4

    Mate, absolute ripper of a video. Thanks heaps. Had an E20 (no water in drum) that has done my head in. After multiple unsuccessful trials to check and clean drain hose and dismentling the pump, i came across this video while trying to figure out the water level sensor details. It was just a matter of recalibration as per one of your previous comments. Love your work.. subscribed, liked and shared with all my contacts. Legendary stuff.

  • @DaBawds
    @DaBawds Місяць тому

    Absolute legend, saved me from calling a tech out for something so simple!

  • @tomjones4145
    @tomjones4145 4 роки тому +4

    fantastic video / straight to the point and no rambling / keep it up / well done

    • @ApplianceFault
      @ApplianceFault  4 роки тому

      Glad you liked the video. Thank you for watching.

  • @hello_bread225
    @hello_bread225 10 місяців тому +1

    Thank you, you saved my washing machine :)

  • @samusl
    @samusl Рік тому +1

    Brother, thanks so much for this. I was just stuck in E50. And then figured out why the towels at the bottom of a heavy towel filled load were causing the agitator to get stuck & give up.. unable to overcome the motor's torque. The motor windings were cooked a little, as there was a slight burnt smell around machine. But here's hoping the motor still has 'some' life left. Cheers mate.

  • @ChristopherDanieli
    @ChristopherDanieli Рік тому +1

    Thanks so much for the video, i had E50 and now its working again 👍👍

  • @kateblack6671
    @kateblack6671 4 роки тому +3

    just did a DIY fix on our machine by following your guide thank you very much!

    • @ApplianceFault
      @ApplianceFault  4 роки тому

      Awesome. Happy that the video was helpful.

  • @lani8507
    @lani8507 Рік тому +1

    Thanks for helping me fix my machine - it had E40 error and the screen wouldn't turn on.

  • @cruising4life225
    @cruising4life225 Рік тому +1

    Hi,
    Great video and it worked at first and identified that the pump was faulty. I replaced the pump and it worked well for a couple of months. Now it is not working properly again. When I try and do the diagnostics again I get an E23 message and sometimes a ELE message.
    Is this the PCB faulty ?
    Any ideas?
    Thanks in advance.

  • @happytoday333
    @happytoday333 11 місяців тому

    Thankyou for your video. I have exactly this model. I also have kids teen to early twenties so they completely disregard any instructions I give them. My son in law is a boiler maker. Any advice on getting the metal shavings out of the machine.
    You probably have video but I'm a bit challenged.. how do I empty the bottom filter on the simpson top loader? I also can't figure how to check under the agitator for bobby pins stray socks etc. I am mother to six so no one listens. I find money, pens, screws, chalk, etcetera. Thank God the Simpson is as sturdy as it is.

  • @petachaplin7054
    @petachaplin7054 Рік тому +2

    Can you please tell me how to turn the lock off?
    I do know holding down the lock turns it off after 3 seconds but that shows a different lock icon, there are 2.
    What I mean is when I say fill my machine, turn it on, it starts but I realise I forgot to add something. It’s too late, I can’t open it no matter what I do. I need to wait until the wash cycle and by then I’ve forgot to go back and add it. I hate this it drives me mad

    • @ApplianceFault
      @ApplianceFault  Рік тому +1

      If you press and hold the start button for 3-5 seconds it should pause the cycle and open the lid. then you can press the start button and it should continue from where it was paused.
      One of the other lock lights might be a child lock. try to get a user manual and have a look how to turn the child lock off, i'm not too sure of the child lock feature on these machines, as a technician never had to use it.

    • @Tatuson427
      @Tatuson427 3 місяці тому

      What about an e10 that keeps overflowing?

  • @LaurenMILLNER-i3j
    @LaurenMILLNER-i3j 13 днів тому

    Can you please tell me if the blue or yellow pump motor cord connects to the L or N?

  • @marwahzayy3161
    @marwahzayy3161 Рік тому

    Thank-you but what’s the blue lid inside the washing machine?

  • @LukeXMV
    @LukeXMV 2 місяці тому

    Thank you! You saved me AU$400 😂

  • @noopierre18
    @noopierre18 2 роки тому +1

    U r da doc mate. Thanx. I fix my machine

  • @briandowns7742
    @briandowns7742 3 роки тому +2

    Hi there, what a fantastic video you made and simple straight to the point instructions for the diagnostics testing procedure.
    I have a Simpson Top Loader SWT9043 9KG machine. It is 13 months old and was doing a normal wash last night. We had a power failure in the house for about 10 minutes and when power was restored the washing machine did not finish its cycle as normal. The timer display went all the way down to 1 minute and the machine stayed in that mode until it was switched off. The lid is locked so I cant see inside. I tried your diagnostics mode but it won't allow me to enter that mode.
    Any ideas? Thank you.

    • @ApplianceFault
      @ApplianceFault  3 роки тому +1

      Hey,
      Try to unplug the machine for a few minutes. If lid still not open, try to put it through a drain/spin cycle and see if it opens at the end of the cycle.
      If it still doesn’t open, call Simpson. Your machine should still be under warranty, they come with 2 years warranty.
      The only other way to open the lid is to take the top plastic frame and manually manipulate the lid lock to open the lid.

  • @duzeacer
    @duzeacer Місяць тому

    Swt1043, tried what u did doesn't work. Does it need high water pressure to make it work?

  • @DhonMoZeek
    @DhonMoZeek 3 роки тому +1

    Your a legend brotha. Thanks heaps

  • @222fastboy
    @222fastboy 2 роки тому

    hi great video I fix appliances and this has helped me out alot I have 2 of these at my shop the show the E20/E21 error so drains the water but won't spin I just got one of my machines spinning havnt tried the other yet my question is what causes this error to come up as if I sell this machine I'd like to know why the error code came up

  • @Paul-u5l1p
    @Paul-u5l1p 9 місяців тому

    Hey mate went to do a quick tweet was on exactly the same machine but it won’t go to cold was stays on hot cheers any help will be great

  • @JodieRullis
    @JodieRullis Місяць тому

    I have the same machine and its on full time lock. how do I remove it

  • @StarStone-b4n
    @StarStone-b4n Рік тому

    Hello, I have a question about washing machine. My Simpson SWT 5541 5.5kg washing machine has the following fault. After turning on the machine, everything is fine when the lid is open. However, when the lid is closed, the display and lights start flashing and there is a "di di" beeping sound. What is this and how can I fix it? I'm not sure if it's a problem with the closing sensor.

  • @dischlenk8646
    @dischlenk8646 6 місяців тому

    What to do for an E40 error code? Can't locate the lock mechanism to check for obstacles? A simpson top loader. Thank you

  • @johnfaavesi4025
    @johnfaavesi4025 2 роки тому

    Have the same machine LD comes up when I close the lid or press start! Is that because lock is broken?

  • @meldickmann9675
    @meldickmann9675 2 роки тому

    Thanks. That was helpful.

  • @cee3863
    @cee3863 3 роки тому +1

    Hey mate was wondering how to fix it if it says E50

  • @PatrickKauvai-t6n
    @PatrickKauvai-t6n 13 днів тому

    Hello I got a simpson top loader washing machine and I put dirty clothes in then switch to 45 minutes then waited and about 10 to 15 minutes the water start coming out over the drum any help will do

  • @annakamarakis8505
    @annakamarakis8505 Рік тому

    Hello, I have a Simpson 9kg model SWT9043. The key feature continuously goes on/off the screen, which then shows E50. Any advise on how to remove the key feature ?

  • @doyensbh138
    @doyensbh138 3 роки тому

    Hi there, great vid. Is this applicable to swt9043? Thanks!

  • @cosmicwatchmaker9353
    @cosmicwatchmaker9353 11 місяців тому

    Hi I have a 6.5kg SWT6541 any idea about how to get it into diagnostic mode? thanks

  • @PHATT13_DADDY
    @PHATT13_DADDY 2 роки тому

    Do u know why the softner isn't being used during wash cycle?

  • @Beartriple7
    @Beartriple7 2 роки тому

    Is it normal for a simpson top load washing machine to constantly start and stop filling water at beginning of program for a couple of minutes, it doesnt seem normal to me, and now a couple months later its has caused wear and tear on the plumbling pipe work as it bangs loudly everytime the washing machine starts its program now.

  • @Aussiebattlervideos2
    @Aussiebattlervideos2 4 роки тому

    Hello there. If I may ask a question please, we have a E50 error on our SWT1043 machine, which could mean a balance problem with the clothes, but unfortunately the lid won't unlock for us to check it out? Is there anything that we can do to manually unlock the lid? We tried the spin dial, it drains the water for about 10 seconds and then stops. I am at a bit of a loss? Thank you if you can help.

  • @dinaradinara1350
    @dinaradinara1350 2 роки тому

    Hi I bought new Simpson machine the same as yours but I am not happy the hammering noise it makes, is there anything to stop that otherwise it drives me crazy I feel like it's going to brake all the pipes in the house, please help

    • @ApplianceFault
      @ApplianceFault  2 роки тому +2

      Hi, you can buy a special water hammer arrestor from the hardware shop that screws onto the tap and then the washing machine hose screws onto the hammer arrestor

    • @dinaradinara1350
      @dinaradinara1350 2 роки тому

      Thanks a lot

  • @harcasvictor8310
    @harcasvictor8310 3 роки тому

    Bro excellent and straight to the point video.
    I need a little help here. My Model is Simpson Sw8043. The problem is this, after loading in water and clothes, activating washing doesn't work, however, there'll be sounds coming up inside. No error codes just that. Spin dry is ok. Just the washing part, it doesn't wash. Can you help?

  • @trent41980
    @trent41980 9 місяців тому

    Hi. I have a EC6 code. Gone thru like your video and cleared it but it still comes up with this code. The machine starts and fills with water then once starting the cycle it gets so far and then throws the towels too one side and throws it out of balance. Any ideas. I’m stumped lol

  • @MICHELLE-gu2qc
    @MICHELLE-gu2qc 2 роки тому

    How do you top off the child lock . Thanks in advance

  • @Mamajiggle
    @Mamajiggle 4 роки тому +1

    Hi could you please tell me how to unlock this model while washing ?

    • @ApplianceFault
      @ApplianceFault  4 роки тому

      Hi. Unfortunately that is not possible. The lid needs to be closed/locked in order for the machine to run.

  • @patriciabadal7990
    @patriciabadal7990 3 місяці тому

    My washing machine like this doesn't turn on, what's the problem.

  • @chrisjones3590
    @chrisjones3590 3 роки тому

    Hey mate I have a very important question.when our washing machine is washing the paw clutch maybe stuck on the bottom cog so it spins when it washes fine but has an irritating noise because the paw is sliding on the cog.why wouldn’t this be disengaging away from the cog? I noticed a motor with like a brake looking cable maybe this cable should be pulling the paw clutch away?

    • @chrisjones3590
      @chrisjones3590 3 роки тому

      It’s doing it on the agitate mode

    • @ApplianceFault
      @ApplianceFault  3 роки тому

      Hey Mate,
      The clutch paw should be engaged for agitation and it gets pulled away for spinning. Check that the white clutch paw hasn’t cracked, it will need to be taken out to inspect for cracks, when they crack it starts to jump teeth on the pulley. Also Check that the motor releases the clutch paw all the way. Most common is a cracked paw, then rarely the motor and ever more rarely the gearbox it self.

    • @chrisjones3590
      @chrisjones3590 3 роки тому

      @@ApplianceFault mannnn thanks for the reply you know what I took that clutch paw off and it did have a crack in it on one of the joins where it curves.I thought I may have broken this when I took it off maybe this is the problem.because it agitates one way then when it agitates the other way it makes that running noise on the teeth

    • @ApplianceFault
      @ApplianceFault  3 роки тому +1

      @@chrisjones3590 Not a problem. Most likely it was broken before you took it off.

    • @chrisjones3590
      @chrisjones3590 3 роки тому +1

      @@ApplianceFault god willing mate only two years old my misses is spewing lol.well I’ll try order one from eBay now

  • @usernamechecksout8491
    @usernamechecksout8491 3 роки тому

    Hi.
    We have this Simpson SWT1043 top loader. It has a lid lock.
    Do you know how to trick the machine to thinking it is locked? What can you put inside the slot to make the machine think the lid is closed?
    We want to see how the machine operates but as soon as you open the lid the cycle pauses.

    • @ApplianceFault
      @ApplianceFault  3 роки тому

      Hi,
      No special tool for this type of thing. Could cut something out of a piece of wood that looks like the hook on the lid.
      Just be careful if you have kids. It’s dangerous to run the machine with the lid open, during the spin cycle it can cause severe injury if some one sticks their hand into the drum. This should be only used for testing/diagnostics purposes.

  • @Darth_Visceral
    @Darth_Visceral 2 роки тому

    Cheers for the uploading this video my guy it’s been a great help 😁👍.
    I was wondering if you could offer some advice on an issue I’m having with my Simpson SWT1043 (the same washer as in the video) ?
    The washers locking mechanism for the lid has started disengaging when the washer is in the washing/agitation part of a cycle so the lid can be opened without pausing the cycle first.
    It’s weird, the lock works fine because it engages like normal when filling/draining, then unlocks while washing & then locks again when spinning… it’s weird… any assistance with solving this would be a great help greatly appreciated

  • @bakerynow1219
    @bakerynow1219 3 роки тому

    Thank you this video is useful

  • @Kimalota
    @Kimalota 2 роки тому

    Hey mate not sure if you can help. E20 error, pump is not blocked as it does drain (and I checked it) but then when it goes to spin quickly (in a spin cycle) it stops and I get e20. I tried the recalibration c90 and this didn't fix either? Any ideas?

  • @davidmartin3451
    @davidmartin3451 4 роки тому +1

    Hallelujah it wasn't spinning but after following the video it now appears to be ok

    • @ApplianceFault
      @ApplianceFault  4 роки тому

      Good to hear of a good outcome. I’ve seen a few of these machines that just needed recalibration of the water level sensor. The machine was thinking it’s still full of water and coming up with E20 when it’s actually empty and wouldn’t go through the spin cycle.

  • @paulandrews4879
    @paulandrews4879 3 роки тому

    Have top loading simpson 8 kg same top as in your video above have tried the diagnostic mode but still showing LD lid is closed have had it switched off for 2 days on and off now still shows LD when try to do a wash in any mode I usually use cold wash on low takes 58 minutes. Any suggestions?

    • @ApplianceFault
      @ApplianceFault  3 роки тому

      Sounds like it could be the main PCB at fault. On these machines sometimes the relay that locks the lock gets stuck and keeps the lid lock locked.
      Unplug the power from the machine, open the control panel and gently tap on the relays on the main PCB. This usually helps. If it keeps happening, the main PCB would need replacing. Very rarely it can be the lock it self that gets stuck.

    • @munivailorenti6073
      @munivailorenti6073 2 роки тому

      Got the same machine, but showing error code 30 n error code 31 while doing the diagnostic test.. any ideas

  • @zickzack5330
    @zickzack5330 5 місяців тому

    hi there, can you help me on my washing machine simpson???

  • @lifeinstasis8343
    @lifeinstasis8343 6 місяців тому

    Where do I find out what the codes mean?

  • @saiketauilo5197
    @saiketauilo5197 3 роки тому

    Hi mate my machine is showing E17 and I have a 6Kg Simpson EZIset. I am having trouble with clothes making a harsh sound when spinning then the whole machine stops and says E17 it's like the clothes are all spinning to one side only.

  • @life_in_gen
    @life_in_gen 2 роки тому

    Can you take off the agitator of this machine please? Ty

  • @Kiwimumof3
    @Kiwimumof3 3 роки тому

    Hi we have a Simpson eziset 7.5kg top loader and it is now not advancing to the next cycle. We have to hold the start/pause button to manually skip. Not only that it’s doesn’t seem to be washing properly. Any help would be much appreciated thank you.

    • @ApplianceFault
      @ApplianceFault  3 роки тому

      Hi,
      Did you get any error codes displaying on the screen? Or check for saved errors in the diagnostics menu?

  • @munivailorenti6073
    @munivailorenti6073 2 роки тому

    Got the same Machine,
    Two problems-
    1-- lid is on full time lock..
    2-- when I put to diagnose mode and just few seconds into the diagnose mode a error code 30 n 31 pops up..
    Any ideas what's wrong

  • @9a9a7a
    @9a9a7a 3 роки тому

    Hey man sorry to be a bother but i have the same washing machine but I'm having trouble with it. I was hoping to get some help, it doesn't turn off or the program dial change doesn't work as well. It's stuck on regular...
    I'm sorry if you can't help.

    • @ApplianceFault
      @ApplianceFault  3 роки тому +1

      Hello,
      Most likely it’s the dial control module problem.

  • @roxiemanuka
    @roxiemanuka Рік тому

    Hi dear how can I get rid of the error (ld) appearing on the screen my Simpson 8kg

  • @frengkyachmad927
    @frengkyachmad927 2 роки тому

    My one is SWT1043 and get E 5E. How to fixed that?

  • @nawalnamrood8912
    @nawalnamrood8912 2 роки тому

    does this work on SWT9043

  • @matthewmckenzie1179
    @matthewmckenzie1179 4 роки тому

    Hello! I have an old Simpson model SWT552SA. When I try to use it, the water gauge lights up and beeps- I've called the hotline and they've said it's in a production testing mode. How do I fix that? I tried pulling the cord out for 30mins+.
    Thanks for any guidance!

    • @ApplianceFault
      @ApplianceFault  4 роки тому

      Hello,
      The machine exits production testing after power off. Most likely it’s an error that’s coming up. Which exact light flashes?

    • @matthewmckenzie1179
      @matthewmckenzie1179 4 роки тому

      @@ApplianceFaultthanks for your rapid response! 3 lights- the cold, warm and hot water lights at once, with a beep. Every time I press the start button

    • @ApplianceFault
      @ApplianceFault  4 роки тому +1

      In the back top right corner of the machine there is a out of balance lever. Make sure it is not stuck.

  • @mahmoudfahda5488
    @mahmoudfahda5488 2 роки тому

    I keep getting e20 but my pump is working fine and no blockages

  • @tautongororiki9861
    @tautongororiki9861 Рік тому

    How to unlock the door for simpson automatic washing machine

  • @iswaryaperiasamy2552
    @iswaryaperiasamy2552 3 роки тому

    Hi...I am getting E30 Simpson top load...how to fix it

    • @hethatew2903
      @hethatew2903 3 роки тому

      I got e30 too but when I ran the diagnostic after watching this video, it said e32 was the last error code.
      Did you figure yours out?

  • @rockyvibes345
    @rockyvibes345 3 роки тому

    Hi mate my machine is showing EF 5, what does that mean?

    • @ApplianceFault
      @ApplianceFault  3 роки тому

      Hey mate, EF5 is a out of balance error. If the load in the machine was too small it can go out of balance. But if it’s doing it constantly on a full load it will be the suspension kit that will need replacing.
      Easiest way to tell if it’s suspension kit, press down on the agitation in the middle and if you can bounce the drum up and down easy that will indicate a failed suspension.

    • @rockyvibes345
      @rockyvibes345 3 роки тому

      @@ApplianceFault going through the step also that no water or machine turning on or the numbers counting n when get the six step it just show 5:00 n that's it

  • @adamgentle5330
    @adamgentle5330 4 роки тому

    Hey you know how to reset simpson eziset 450. Any help greatly appreciated.

    • @ApplianceFault
      @ApplianceFault  4 роки тому +1

      Unfortunately washing machines can’t be reset. Only thing you can try is to unplug it from power point for about 10 min. If a washing machine is playing up the cause of the problem needs to be fixed before it can function properly.

  • @jessicahine6025
    @jessicahine6025 4 роки тому

    We have this washing machine and a little lock symbol came up (we can still open it) but it won’t let us press start 😩

    • @jessicahine6025
      @jessicahine6025 4 роки тому

      We have tried simultaneously pressing wash and spin for 3 seconds, and the lock symbol for 3 seconds, switch on and off, u plugging from wall, no help 😩😩

    • @ApplianceFault
      @ApplianceFault  4 роки тому

      Sounds like the child lock is on. Press and hold the lock button for 3-5 seconds.

  • @simsim5919
    @simsim5919 9 місяців тому

    The lint catcher is not collecting lint, it does not have holes in it, I end up with lint all over my clothes. How do I fix this?

  • @jereleightonitamalua6719
    @jereleightonitamalua6719 Рік тому

    Pls my machine is out of water how can i fix this plss

  • @tevellyfaalogo2625
    @tevellyfaalogo2625 2 роки тому

    How to fix code err off Simpson top load washing machines

  • @2theCore777
    @2theCore777 3 роки тому

    How to remove the agitator to clean ?
    I can't find an extension socket long enough to reach the bolt down the bottom, ridiculous design !✌

    • @ApplianceFault
      @ApplianceFault  3 роки тому

      Need a 10mm socket and a extension long enough to reach.
      Running a few hot cycles really helps cleaning under the agitator if you can’t get a extension.

  • @karenpayne8987
    @karenpayne8987 2 роки тому

    Nothing is happening and mine has a constant buzzing sound

  • @ClapStickMan
    @ClapStickMan Рік тому

    Ld error?

  • @cyrusjrfua6552
    @cyrusjrfua6552 3 роки тому

    Hi, our Simpson washer does not want to drain after a regular wash. Any ideas on how to fix this?

  • @monstertoy4620
    @monstertoy4620 9 місяців тому

    Nothing happened for me

  • @danieldavis3925
    @danieldavis3925 4 роки тому +1

    My washing machine is coming up with error code E20 but has no water in it and won't come off the drain cycle. How do I fix this?

    • @ApplianceFault
      @ApplianceFault  4 роки тому +3

      Most likely the water level sensor needs to be recalibrated. In the diagnostics mode turn the dial to position 10, the screen should say C90. And let the calibration test run until it stops. It takes between 30 seconds to 3-4 min.
      If recalibration doesn’t help, it could also be a blocked pressure tube or faulty pressure sensor.

  • @hinemoapere4407
    @hinemoapere4407 3 роки тому

    Hi my switch board will not turn at all, plus it's only 7mths old

    • @ApplianceFault
      @ApplianceFault  3 роки тому

      Hello,
      Most likely the main PCB has failed. Check if your machine is still under warranty.

  • @simpsonauto850
    @simpsonauto850 4 роки тому

    What about the Simpsons between 2011-2016

    • @ApplianceFault
      @ApplianceFault  4 роки тому

      Next time i come across one i'll make a video.

  • @janellekesarlal4647
    @janellekesarlal4647 3 роки тому

    Hey there, my machine won’t drain, shows error message E20. I manually drained it, water was under the bowl, got all of that out, started machine with no clothes and it worked but now with clothes in it, it won’t drain again. Is there anything I can do?

    • @ApplianceFault
      @ApplianceFault  3 роки тому

      Hey, is there water still in the drum or is it empty and just showing a E20 error?
      If it’s full of water, then there will be something stuck in the pipe between the pump and drum or in the pump it self.

    • @liamgross7217
      @liamgross7217 3 роки тому

      @@ApplianceFault hi mine is also showing E20 . It won’t drain but will gravity drain when I lay the pipe lower than the machine. Any ideas?
      Thanks in advance.

  • @outlawdingo3020
    @outlawdingo3020 3 роки тому

    Doesn't do anything buttons don't even work now

  • @kathleenhull5806
    @kathleenhull5806 2 роки тому +2

    Didn't help me.

  • @joesikic6531
    @joesikic6531 2 роки тому +1

    Thanks, but it didn't help. In my opinion Simpson washing machines suck

  • @jmdds
    @jmdds 2 роки тому

    What if my eziset 8.5Kg does not have the lock button. ??