I'm all set up on pedestals. Everything seems rock solid level but the machines do vibrate back and forth a bit. Is that because of the pedestals? Can anyone say if that is normal? It's not making any noise and all legs are firmly on the floor.
Can you please make an update video of how this machine has held up over the years. My wife and I are going to be purchasing a new washer soon. Thanks.
I would recommend looking at sites like Consumer Reports which tracks reliability of different brands as they will check longer term repairs with many machines versus one person with one machine. Some people take care of their machines, others don’t clean or balance them or overload them which can cause issues early on. Also in general, the more fancy features you have, the more likely one thing might break. Good luck!
great review as we just bought this same pair yesterday and love them, however the lint catcher on the washer was loose and I freaked when it started pouring water all over. I hope they calibrated it at the store for it doesn't seem to work here but just goes to the setting that I'm on
I just bought mine and my washer doesn’t have a light inside:( its the same as this washer idk why it wont turn on or if it’s missing? Where exactly is the light bulb located?
I was a Sears Service tech for 10 1/2 years. Sure, your new Samsung front loader looks great what with all the fancy lights and cycles on it. You will be lucky if you get 4-5 years out of this machine.
Techs trained not to think? You must have fecal matter between your ears. I have been a tech for 35 years, and know more about this subject then you would ever hope to know. Good luck with your obviously ignorant life. Not only do I feel sorry for you due to your abject ignorance, but I must say, in all candor that it must suck to be you.
Dum Barton i hope you did not treated your clients as good ad you are verbally abused w me. Sears ehite trash came to my house! did an empty drum spin test cycle. dhud sir the macchine is balaanced. well yea w no clothes.
When cleaning/draining the water, how do you remove the knob? No matter how I twist and pull, it doesn’t come out, is their a special way to take it out? It says to counterclockwise and pull but it’s not working. Tfs
Don't over fill the liquid detergent. they run more effective on even lower. also the suds caused by the liquid detergent is what causes mold due to not enough water.
Not really. You are kinda right and kinda wrong. You get mold and mildew from not drying the glass door, inside and outside of the rubber gasket, and not leaving the door open after each use. Plus you need to run the washer through a tub clean with Tide Washer cleaner.
Just bought me a Samsung washer and dryer front loader model wf45k6500a .And need to know what USB drive you had for yours and where did you get it thanks
6 років тому+3
WOW! Best Review Yet! Very thorough and informative. Thanks for taking the time in making the video and for sharing it. ;-)
I will be returning mine (WF50K7500AV) after only one week and 9 loads of laundry. I noticed that it failed to perform a complete wash cycle on a bathroom area rug 21"X 32" about an inch thick. It struggled to go into the spin cycle due to imbalance of the soaking wet rug. Also, the PowerFoam feature is not impressive, as well as the wash jet and water level.
Hi there HTD. I have a question, I have a smaller version Samsung front load. Do your sheets get terribly wrinkled and creased after washing? Especially the top parts and thicker ends of the pillowcases? I am so disappointed that my sheets and jeans khakis get wrinkled to the point of permanent creases ...I only put one queen sized set in the machine..
Well, that is an interesting question. There are a bunch of variables potentially. If you overload it, it might twist during the spin cycle. If you have mixed heaviness of sheets (e.g., flannel and cotton), things might twist as well as it get unbalanced. I usually use the bedding setting when I do it, but yes, I sometimes get twisted sheets. But, that usually comes out in the dry cycle (unless of course, you get a pillow case balled up in a sheet which does happen too). I haven't found the perfect way to do both wash and dry for sheets yet. I do set the dryer setting a bit higher though, and sometimes stop the dry cycle mid way so that I can un-ball or un-twist things.
we just got ours delivered yesterday but have yet to use it. I'm a little worried i was looking up videos on samsung h.e washers and many complain of very low water during wash. do you have this problem? i also have the 2016 samsung, however i do not have the add a garment. door.
+Gloria Robles as you know, HE stands for High Efficiency so by design it uses a lot less water than top loaders. I haven't had any issues and clothes are clean.
unlike old style top loaders, HE washers clean more by beating clothes than just agitating them in sudsy water. This means you shouldn't put too many clothes in the drum or they wont be able to slam against the sides of the drum. This slamming action allows you to also use less detergent and still get clothes fairly clean.
Hello, Im about to purchase a samsung front load washer, I just wanted to ask you about the machine since you published this video, how is it working, still great? would you recommend it? Thank you
Hi, I just got this Samsung front load two weeks now, been experiencing with vibration and machine tend to move or lightly rock during wash. I have level and put in antivibration pads for the legs which was advised by the service tech, he said, this is normal for these machines. very frustrated, please advise. thanks
+Vinh Ly you should be able to balance it using the feet. Get a level and do that - level it front to back and side to side. There is also a balance check - just look at the manual.
Hi HighTechDad, Do you think you could do a video on installing the smart adapter in the compartment on top of the machine and connecting to my phone? I love mY washer and it is super awesome. Bought theadapter but it seems I installed it wrong. Just clueless in regard to what to do. Please do a video, I am more of a visual learner and would greatly appreciate your help.
+tru rae The install process is pretty easy. You simply slide the adapter into the slot, power on the washer or dryer, launch the Samsung app, connect via WiFi directly to the adapter for the initial configuration, choose your regular WiFi account, and you are done. I don’t think the adapter likes 5 ghz WiFi though so you need to have a 2.4 Ghz WiFi available. Good luck!
On a similar machine, I just replaced my drum support which has failed, due to corrosion. We have been using the machine for about 4 years. Expect another failure in 4 years. I do not understand why Samsung uses such poor metal that corrodes so badly. Outside of this serious weakness, the machine seems quite nicely built. Had I not done the job myself, it would have been an expensive repair.
Given the advanced knowledge todays engineers possess, I have to think its either A: Irresponsible and mindless cost cutting, or B: Planned obsolescence. And unless Samsungs engineers are total blithering idiots I have to go with "B" planned obsolescence. We know too much about metal properties and metallurgy today to even consider they didn't know how long this pot metal drum support would last. Seeing how cheaply made and short lived washers and appliances have become since the 80's, it just shows the manufacturers have stopped competing on the grounds of build quality and longevity and have switched to building throw away appliances to increase turn over and profits - translation: we buy washers every three years now instead of ever 20 or 30. The maytag repairman is lonely no more, hes a very busy man.
Maytag got busy when they destroyed the town of Amana Iowa, by closing one of the best and oldest factories in the country. I can't find a small refrigerator since that is not made in Mexico. Someone tweet Trump and let him know.
I believe he said "similar" machine, so I assume its older. If yours is new it remains to be seen what kind of problems you may have, hopefully youre right if the issue has been corrected in your new model. But Samsung would likely make this known if they did improve it given all the problems theyre having with the almost 3 million machine recall due to property damage and even a couple personal injuries from exploding washing machines. Theyre gonna to have to do a lot of convincing at some point to gain sales back, its a shame because I used to think of Samsung as a quality brand - with some models of washers blowing up and Galaxy 7's catching fire its going to take awhile. A friend of mine bought a 55" TV last Christmas and the screen went out just past the one year warranty, but he called just to see if they might help him out but they stood on the warranty period and would not help as he was three weeks past the end date. So his one year old $650 TV went to the recycler and he did not buy another Samsung. To be fair most all brand TV's today have a shorter life, I have 2 19" old Sharp brand CRT TV's in my house that are over 20 years old and still work, but we wont get that kind of life out of anything today in the new throw away manufacturing mentality.
After my 40 year old GE Filterflo needed replacing I wasn't fooled for a minute by the flashy and lightly built junk I saw in the big box stores. I bought a new Speed Queen and I am very pleased. It does what a good quality washing machine is supposed to do - wash clothes well in about a half hour, they smell clean look clean and the best warranty in the business. No flashy circuit boards to fail or mold or exploding garbage like Samsungs. The Speed Queen is a no drama workhorse that doesn't need to play show tunes or go on the internet. No error codes or long cycle times, just set the controls and the load is done and clean in a half hour, and I choose how much water NOT the machine. I LOVE my new Speed Queen.
I agree, it seems this might be a decent machine if they would use something besides pot metal for the drum supports. From what I gather after a time the bearing wears from high spin speeds and this makes the seal start to leak. The water, soap and other chemicals eat away at the cheesy pot metal and it just dissolves into powder, you can see the results in other YT videos. You cant tell me the engineers couldn't foresee this or even try to correct it once the problem was identified. I strongly suspect planned obsolescence or just plain poor engineering and lack of interest in fixing it. Either way its a damn poor design for whats supposed to be a high end product costing over $1,000 dollars.
+Anthony Walters Well, I do use it. I haven't done a side by side test and I don't use obviously with my kids and wife's delicate clothes. It adds a few minutes to the cycle and increases the temperature but I figure if it helps, why not. Big loads come out nice and clean.
So I bought this washer in 2016. It has now been 1 year. I bought it based on the positive reviews.After 1 year, I started to get "oil" looking stains on my clothing and noticed the machine was rough and pilling all my clothing. To make this review short, I needed a new drum. Extended warranty covered the drum and repairs which was $800. However, $1200 if I paid for it. Go figure.The tech found it was the bearing and the part around it was giving off the grease. I was told my unit wasn't built right. Next, my addwash door started to leak when I was running the tub clean. Upon further investigation, I noticed the latch on the door was starting to disintegrate. Tech came in and said the seal wasn't placed on the door right and my door was about to fall off. It seems the tub clean produces a lot of water that made its way up. That was another $150 just for the door and not labor so at that point my warranty decided to give me another unit. So, I've had an LG unit, pretty bad. Bought Samsung, pretty bad. Whirlpool, pretty bad. What's left? I bought the washer as it was the biggest drum on the market for a front loader. 5.8My Duvet for my king size bed fit in it.I don't want to re purchase the same model, so I'm forced to buy a smaller unit which will no longer accommodate my duvet. All these companies seem to delete negative reviews and only keep the positive. No one cares about customer service anymore. I had to fight with Samsung to have a Tech come out who knew what they were talking about. That didn't exist so I hired someone with a good rep on my own dime. Seems all washers are crap these days.
That's what I did with my Samsung Refrigerator. It is covered through SAMSUNG for 6 years. I will be getting an LG front load washer dryer set to replace my current 14 1/2-year-old Whirlpool Duet washer dryer front loading set. I will be pulling an extra 5-year warranty on the new washer and dryer as well. My SAMSUNG range and the dishwasher is covered for 4 years because we pulled the extra 3-year warranty.
I just bought mine today and I noticed that when you pause the washing cycle, not only can you open the addwash door but you can also add the main door as well. Doesn't this take away the reason for the addwash door?
I believe it depends on where you are in the cycle. If it’s like the first minute or so, you might be able to open the full door. But later, the door will be locked and you can only use the addwash door.
You can pause the wash and open the door at any time during the cycle. The water level is never high enough to spill during any setting. The add wash door is useless. Just something else to clean.
Hi HighTechDad planning on getting a used 2-year-old Samsung WF45K6200AW/A2 similar machine with the little add load feature door. For $250 they say it has no issue. they are selling because the dryer broke and the lady wants a matching set. the washer is used a lot maybe 2 to 5 loads daily. you think its a good price even though its used daily but no issues??
That is A LOT of usage. I run mine about 5-7 loads per week. Hopefully they took care of it. The price is ok I would ask $200 (or even lower) for the extremely high usage. But I’m a cheapskate. Good luck!
I don’t know about that particular model but on the ones I reviewed, yes. You can press and hold one of the soft buttons (it says *Sound underneath the appropriate button) and that will mute the sound.
We were going to get an LG, but they are going downhill from what I read. This one looks great! And it's only $800 at Home Depot and Lowes thru the first week of January 2017.
You are correct, LG is also going downhill as well with some of the very same problems Samsungs are experiencing. I had to buy a new washer and did weeks of extensive research before playing it safe and buying a commercial duty SPEED QUEEN. No comparison in build quality to this new HE hi tech crap. Ive had my SQ since September and totally pleased, check the YT reviews and videos on SQ, simple commercial grade old school top loaders with old school reliability, great performance and great warranty, cant beat it for quality and value.
Absolutely not, just a very pleased owner. im just putting it out there because im seeing so many people get hosed two and even three times in some cases on the new digital poor build quality stuff. Two have been friends of mine who also knew how the new top loaders were but their wives were taken in by the blinking lights and fancy paint. One convinced his wife to buy a SQ by just showing her the videos and reviews. Another gave up and let her get what she wanted and it hasn't broken down yet but shes complaining its not getting the clothes clean as her old washer and doesn't hold enough water. I realize im talking about top loaders, some folks have better luck with front loaders but they have problems with bearings and drum supports etc etc. -- my old GE filterflo lasted 40 years and still going but the outer tub is starting to rust, wont get half that time out of anything new today
My grandmother has had her LG front loader for 6 years so far with no problems. I will be upgrading my current front loader to the LG brand because of all the reviews. You would be much happier with the LG, trust me.
That's why I would never buy Samsung, LG, Haier or other Asian washing machine. Bosch and Siemens is much better: ua-cam.com/video/qIt9-466QUM/v-deo.html
+Carolina Sada First, does the light turn on when you open the door? If it does, then the bulb isn't burnt out or detached. To turn the light on, you have to press and hold the button that shows the light. Just pressing it quickly doesn't turn it on. I can't remember the exact button off the top of my head.
I wish I could afford to just drop this thing at the city dump. Three service trips and all we get is the noise, vibration, and shaking are normal. Our GE front loader was a dream compared to this junk. So disappointed and thankfully we got the extended warranty because we're certain a complete failure will occur. Yes, it's been balanced, calibrated, etc.
Did you get the gas or electric one? Did you have it professionally installed? Which dryer setting are you using? How big was the load? Was it fully spun dry? Lots of things to know.
HighTechDad electric..not professionally installed, the washer went crazy might checked to make sure it was level, did not wobble etc, still made horrible noise...first time using...as far as drying, put on normal, yet all these hrs later they are still wet,..I have warranty, perhaps should use them at least get someone to physically come and show how to use
I would have someone come and check it out professionally. You need to have it level and you need to be sure it is all properly configured. I think that electric dryer take a bit longer than gas.
I bought a Speed Queen washer and one of the $279 Roper dryers you speak of on sale at Lowes, totally pleased for what I paid. Just simple essentially whirlpool design dryer that's reliable, easy to fix and get parts for. The Speed Queen washer is SUPERB in quality and performance, warranty etc.
The size of my laundry didn't work right for the opening. Also for us it made more sense to have the dryer closer to the door. And our gas hookup was closer. You can't run a gas line coupled with another for a long run. It's against code in our area. Lots of reasons why we did it that way.
does all kinds of fancy things, wait till he finds out it doesn't wash clothes all that well grows mold like a pitrie dish and only lasts like 2 - 3 years.
Quote: does all kinds of fancy things, wait till he finds out it doesn't wash clothes all that well and only lasts like 2 - 3 years. I'm currently looking for a set and EVERY single one I look at has negative reviews which ALL say the exact same thing. They don't clean the clothes or use enough water. They tangle or damage the clothes. They grow mold. Dryers that don't dry and everything breaks or leaks. You will not find ONE set of washer/dryers on earth that doesn't have a customer who has had a bad experience. The numbers of negative reviews are too high in my opinion. It makes it likely that I too will end up with something less than satisfactory. Seems to me like manufactures design products to fail on purpose these days. Some of those 30 year old washing machines are STILL kicking! Yet these junky smart washer/dryers don't seem to last more than 3-5 years in many cases.
I can tell ya your best bet is a (commercial duty) SPEED QUEEN, I bought a top loader with old school mechanical knob timer in September of 2016 and its the best washer ive ever had. Its made like the old school top loaders, similar to Maytags from the 70's and all you have to do is watch the YT videos and read the reviews, they last and perform a hundred times better than the new techno junk that's being pushed now. Theyre not cheap but actually cheaper in the long run than the expensive ones like the Samsung in the above video. I bought one of the old school ones with just a mechanical timer and cost was around $849 and killer warranty included, with the touch pad model about $200 more -- but its a no drama machine, plain looking but its a reliable workhorse and does the job with none of the issues weve heard so much about in other HE washer reviews - clothes come out clean and smelling good every time and a load is done in about a half hour, slightly longer if you select the extra rinse. They also have a great warranty, stainless steel inner wash tub and ENAMELED STEEL outer wash tub (not plastic!) are warranted for the life of the machine, motor for ten years and transmission I think is fifteen years - and they claim the machine has a 20 to 25 year service life or 10,400 cycles. The rest of the machine is a 3 to five year overall warranty depending on model. To check these facts in case im wrong go to the Speed Queen web site. If theres any downside, Speed Queen is primarily a commercial duty machine company who build for Laundromats and hotels and they only make home tub sizes up to about 3.5 cu ft., but don't let that stop you they perform more like 4.0 cu. ft. I washed my king size bedspread with no problems, and according to the manual this is the suggested limit. Also, I think they have phased out the mechanical timer model and now they only have the touch pad controls, but again don't let that deter you. The touch pad is mil spec (military specification) and its warranted for 5 years. Look up some of the S.Q. reviews and videos on Y.T., its become the go to machine after people have thrown away two or three of the new HE machines. They also make an excellent front loader and though im told theyre fairly pricey those that have them love them. Also you wont find them in big box stores, you will have to find a Speed Queen dealer in your area, the SQ website lists all approved dealers, and you also might watch the SQ factory floor video on YT, they run each and every machine throught a full test cycle, and shows inside the factory where they build and test them in Ripon, Wisconson, right here in the good old USA. I have one and LOVE it.
DON'T BUY SAMSUNG WASHERS!!! Mine broke after 3 weeks ( 5 loads ). WF50K7500AV. This is my second Samsung washer. The first one last exactly 5 years ( replaced several door locks ).
Thank you for your review but I would never purchase any of these convoluted machines to appease or Federal Government. I will only use proven machines which are built well and use common sense for doing laundry. Those are old school top load fully submerged agitator machines such as old Maytag, Whirlpool, and my preferred choice which would be Speed Queen the best machine built and made in America.
You said it, and that's just what (I) did -- when my 40 year old GE filterflo's outer wash tub started to rust out I went and bought a new Speed Queen top loader - excellent old school quality built machine with great performance and a great warranty. Could not be happier with my S.Q., hope others save themselves and stop buying the flashy new HE junk and realize a washer doesn't need failure prone computer boards and flashy internet capable touchpads to wash clothes - we had excellent long life great performing washing machines in this country for 50 years and not a circuit board or error code in sight, now we have high priced flashy throw away junk with a 2 to 4 year life span and error code nightmares, short warranties etc.
Add an item is a joke. You have to pause the cycle then both the pocket door and main door unlock. Doh.... why not simply open the main door to add shit. Other washers already have that feature. Nothing but an ugly looking gimmick. No thanks.
It sucks- Canada - worked for a year and a half (thank good for extended warranties) the repair man said not fixable gave me my total refund . Never purchase it is a piece of crap. Tell us what you think in a year and a bit: Do not buy
You should rename your channel into a “basic consumer review”. This is not a high tech guy review, you don’t even know the damn buttons are touch capacitive, you keep pressing them, that’s dumb. I expected to heat the coverage of it’s functions, and only heard 2+2 basic stuff that is obvious even for a child. Thanks for nothing.
I'm glad I found this vid bc i always wondered if the noise of the pump or whatever I ear was normal, I guess it is bc yours makes the same sound.
Just bought this a few weeks ago to replace our 7 year old Samsung washer. I hope this one last longer than that. This is not cheap!
Well… it’s been 7 years. How is it?
Could you please do an updated review on this ?
November 2018..Thank you so much! bought today an amazing sale "Black Friday".. we are tired of spending money on dry cleaners...
Great video just purchased & can’t wait for my delivery on Friday 👍😊
How are you liking your new washer and dryer set?
Any update on how it's held up? Any issues?
I'm all set up on pedestals. Everything seems rock solid level but the machines do vibrate back and forth a bit. Is that because of the pedestals? Can anyone say if that is normal? It's not making any noise and all legs are firmly on the floor.
Can you please make an update video of how this machine has held up over the years. My wife and I are going to be purchasing a new washer soon. Thanks.
I would recommend looking at sites like Consumer Reports which tracks reliability of different brands as they will check longer term repairs with many machines versus one person with one machine. Some people take care of their machines, others don’t clean or balance them or overload them which can cause issues early on. Also in general, the more fancy features you have, the more likely one thing might break. Good luck!
great review as we just bought this same pair yesterday and love them, however the lint catcher on the washer was loose and I freaked when it started pouring water all over. I hope they calibrated it at the store for it doesn't seem to work here but just goes to the setting that I'm on
Never expect the stores to do anything. They didn't calibrate it, so you might want to do that to be on the safe side.
I just bought mine and my washer doesn’t have a light inside:( its the same as this washer idk why it wont turn on or if it’s missing? Where exactly is the light bulb located?
Angelica Terrazas same I just got mine yesterday no light kinda regretting after reading other reviews ...may return 😩
I was a Sears Service tech for 10 1/2 years. Sure, your new Samsung front loader looks great what with all the fancy lights and cycles on it. You will be lucky if you get 4-5 years out of this machine.
Dum Barton all depends on use americans abuse their washers.
Techs are trained not to think this is why there are error codes. Machines are only as good as the user
Techs trained not to think? You must have fecal matter between your ears. I have been a tech for 35 years, and know more about this subject then you would ever hope to know. Good luck with your obviously ignorant life. Not only do I feel sorry for you due to your abject ignorance, but I must say, in all candor that it must suck to be you.
Dum Barton i hope you did not treated your clients as good ad you are verbally abused w me. Sears ehite trash came to my house! did an empty drum spin test cycle. dhud sir the macchine is balaanced. well yea w no clothes.
So what washer do you recommend to buy?
When cleaning/draining the water, how do you remove the knob? No matter how I twist and pull, it doesn’t come out, is their a special way to take it out? It says to counterclockwise and pull but it’s not working. Tfs
Can you see the clothes/is there a light on while the washer is running? The door seems too dark to see inside while it is working.
great review thank you .. what is the capacity 5.0 or 5.8?
Its 5 cubic feet. The only front load washer out there that has the actual 5.8 cubic feet is the LG Signature front load washer
How is it doing so far? Just bought this washer. It will be here this Monday
Don't over fill the liquid detergent. they run more effective on even lower. also the suds caused by the liquid detergent is what causes mold due to not enough water.
Not really. You are kinda right and kinda wrong. You get mold and mildew from not drying the glass door, inside and outside of the rubber gasket, and not leaving the door open after each use. Plus you need to run the washer through a tub clean with Tide Washer cleaner.
Liquid Softener is disgusting in washers. It is a petroleum product. It GUMS up and leaves residue = mold
Just bought me a Samsung washer and dryer front loader model wf45k6500a .And need to know what USB drive you had for yours and where did you get it thanks
WOW!
Best Review Yet!
Very thorough and informative. Thanks for taking the time in making the video and for sharing it. ;-)
I will be returning mine (WF50K7500AV) after only one week and 9 loads of laundry. I noticed that it failed to perform a complete wash cycle on a bathroom area rug 21"X 32" about an inch thick. It struggled to go into the spin cycle due to imbalance of the soaking wet rug. Also, the PowerFoam feature is not impressive, as well as the wash jet and water level.
May of 2020 .. I’m about to buy a washer and dryer set , any advise , tip or review about Samsung .. have u have any issues with it? ..
Hi there HTD. I have a question, I have a smaller version Samsung front load. Do your sheets get terribly wrinkled and creased after washing? Especially the top parts and thicker ends of the pillowcases? I am so disappointed that my sheets and jeans khakis get wrinkled to the point of permanent creases ...I only put one queen sized set in the machine..
Well, that is an interesting question. There are a bunch of variables potentially. If you overload it, it might twist during the spin cycle. If you have mixed heaviness of sheets (e.g., flannel and cotton), things might twist as well as it get unbalanced. I usually use the bedding setting when I do it, but yes, I sometimes get twisted sheets. But, that usually comes out in the dry cycle (unless of course, you get a pillow case balled up in a sheet which does happen too). I haven't found the perfect way to do both wash and dry for sheets yet. I do set the dryer setting a bit higher though, and sometimes stop the dry cycle mid way so that I can un-ball or un-twist things.
Where do you get the device to connect to your phone and get notifications?
Hey I also have the same washer. Do you know if there is a light inside because mine I can't find or turn on the lights in side the washer
@@TimeforDIY what is a user's manual?
What was your old machine?
we just got ours delivered yesterday but have yet to use it. I'm a little worried i was looking up videos on samsung h.e washers and many complain of very low water during wash. do you have this problem? i also have the 2016 samsung, however i do not have the add a garment. door.
+Gloria Robles as you know, HE stands for High Efficiency so by design it uses a lot less water than top loaders. I haven't had any issues and clothes are clean.
unlike old style top loaders, HE washers clean more by beating clothes than just agitating them in sudsy water. This means you shouldn't put too many clothes in the drum or they wont be able to slam against the sides of the drum. This slamming action allows you to also use less detergent and still get clothes fairly clean.
Hello, Im about to purchase a samsung front load washer, I just wanted to ask you about the machine since you published this video, how is it working, still great? would you recommend it? Thank you
+Mario Morales still highly recommend it. It's been working well!
Hi, I just got this Samsung front load two weeks now, been experiencing with vibration and machine tend to move or lightly rock during wash. I have level and put in antivibration pads for the legs which was advised by the service tech, he said, this is normal for these machines. very frustrated, please advise.
thanks
+Vinh Ly you should be able to balance it using the feet. Get a level and do that - level it front to back and side to side. There is also a balance check - just look at the manual.
Tits
Hi HighTechDad,
Do you think you could do a video on installing the smart adapter in the compartment on top of the machine and connecting to my phone? I love mY washer and it is super awesome. Bought theadapter but it seems I installed it wrong. Just clueless in regard to what to do. Please do a video, I am more of a visual learner and would greatly appreciate your help.
+tru rae The install process is pretty easy. You simply slide the adapter into the slot, power on the washer or dryer, launch the Samsung app, connect via WiFi directly to the adapter for the initial configuration, choose your regular WiFi account, and you are done. I don’t think the adapter likes 5 ghz WiFi though so you need to have a 2.4 Ghz WiFi available. Good luck!
On a similar machine, I just replaced my drum support which has failed, due to corrosion. We have been using the machine for about 4 years. Expect another failure in 4 years. I do not understand why Samsung uses such poor metal that corrodes so badly.
Outside of this serious weakness, the machine seems quite nicely built. Had I not done the job myself, it would have been an expensive repair.
Given the advanced knowledge todays engineers possess, I have to think its either A: Irresponsible and mindless cost cutting, or B: Planned obsolescence. And unless Samsungs engineers are total blithering idiots I have to go with "B" planned obsolescence. We know too much about metal properties and metallurgy today to even consider they didn't know how long this pot metal drum support would last. Seeing how cheaply made and short lived washers and appliances have become since the 80's, it just shows the manufacturers have stopped competing on the grounds of build quality and longevity and have switched to building throw away appliances to increase turn over and profits - translation: we buy washers every three years now instead of ever 20 or 30. The maytag repairman is lonely no more, hes a very busy man.
Maytag got busy when they destroyed the town of Amana Iowa, by closing one of the best and oldest factories in the country. I can't find a small refrigerator since that is not made in Mexico. Someone tweet Trump and let him know.
I believe he said "similar" machine, so I assume its older. If yours is new it remains to be seen what kind of problems you may have, hopefully youre right if the issue has been corrected in your new model. But Samsung would likely make this known if they did improve it given all the problems theyre having with the almost 3 million machine recall due to property damage and even a couple personal injuries from exploding washing machines. Theyre gonna to have to do a lot of convincing at some point to gain sales back, its a shame because I used to think of Samsung as a quality brand - with some models of washers blowing up and Galaxy 7's catching fire its going to take awhile. A friend of mine bought a 55" TV last Christmas and the screen went out just past the one year warranty, but he called just to see if they might help him out but they stood on the warranty period and would not help as he was three weeks past the end date. So his one year old $650 TV went to the recycler and he did not buy another Samsung. To be fair most all brand TV's today have a shorter life, I have 2 19" old Sharp brand CRT TV's in my house that are over 20 years old and still work, but we wont get that kind of life out of anything today in the new throw away manufacturing mentality.
After my 40 year old GE Filterflo needed replacing I wasn't fooled for a minute by the flashy and lightly built junk I saw in the big box stores. I bought a new Speed Queen and I am very pleased. It does what a good quality washing machine is supposed to do - wash clothes well in about a half hour, they smell clean look clean and the best warranty in the business. No flashy circuit boards to fail or mold or exploding garbage like Samsungs. The Speed Queen is a no drama workhorse that doesn't need to play show tunes or go on the internet. No error codes or long cycle times, just set the controls and the load is done and clean in a half hour, and I choose how much water NOT the machine. I LOVE my new Speed Queen.
I agree, it seems this might be a decent machine if they would use something besides pot metal for the drum supports. From what I gather after a time the bearing wears from high spin speeds and this makes the seal start to leak. The water, soap and other chemicals eat away at the cheesy pot metal and it just dissolves into powder, you can see the results in other YT videos. You cant tell me the engineers couldn't foresee this or even try to correct it once the problem was identified. I strongly suspect planned obsolescence or just plain poor engineering and lack of interest in fixing it. Either way its a damn poor design for whats supposed to be a high end product costing over $1,000 dollars.
What do you think about Deep steam?
+Anthony Walters Well, I do use it. I haven't done a side by side test and I don't use obviously with my kids and wife's delicate clothes. It adds a few minutes to the cycle and increases the temperature but I figure if it helps, why not. Big loads come out nice and clean.
So I bought this washer in 2016. It has now been 1 year. I bought it based on the positive reviews.After 1 year, I started to get "oil" looking stains on my clothing and noticed the machine was rough and pilling all my clothing. To make this review short, I needed a new drum. Extended warranty covered the drum and repairs which was $800. However, $1200 if I paid for it. Go figure.The tech found it was the bearing and the part around it was giving off the grease. I was told my unit wasn't built right.
Next, my addwash door started to leak when I was running the tub clean. Upon further investigation, I noticed the latch on the door was starting to disintegrate. Tech came in and said the seal wasn't placed on the door right and my door was about to fall off. It seems the tub clean produces a lot of water that made its way up. That was another $150 just for the door and not labor so at that point my warranty decided to give me another unit. So, I've had an LG unit, pretty bad. Bought Samsung, pretty bad. Whirlpool, pretty bad. What's left?
I bought the washer as it was the biggest drum on the market for a front loader. 5.8My Duvet for my king size bed fit in it.I don't want to re purchase the same model, so I'm forced to buy a smaller unit which will no longer accommodate my duvet.
All these companies seem to delete negative reviews and only keep the positive. No one cares about customer service anymore. I had to fight with Samsung to have a Tech come out who knew what they were talking about. That didn't exist so I hired someone with a good rep on my own dime. Seems all washers are crap these days.
That's what I did with my Samsung Refrigerator. It is covered through SAMSUNG for 6 years. I will be getting an LG front load washer dryer set to replace my current 14 1/2-year-old Whirlpool Duet washer dryer front loading set. I will be pulling an extra 5-year warranty on the new washer and dryer as well. My SAMSUNG range and the dishwasher is covered for 4 years because we pulled the extra 3-year warranty.
I do warranty work for Lowe's they have good decent priced extended warranties
The Almos i
I just bought mine today and I noticed that when you pause the washing cycle, not only can you open the addwash door but you can also add the main door as well. Doesn't this take away the reason for the addwash door?
I believe it depends on where you are in the cycle. If it’s like the first minute or so, you might be able to open the full door. But later, the door will be locked and you can only use the addwash door.
Go ahead - open the main door when its full of washing and water, see what happens.
You can pause the wash and open the door at any time during the cycle. The water level is never high enough to spill during any setting. The add wash door is useless. Just something else to clean.
@@stevieg6418 I did and no water spilled out.
How do you clean the inner plastic ring. Mine is filthy.
the rubber liner
Laundry detergent "SA8" legacy of clean HE..less than 4tbls dissolve pretty good...
No sit and spin option??
Hi HighTechDad
planning on getting a used 2-year-old Samsung WF45K6200AW/A2 similar machine with the little add load feature door. For $250 they say it has no issue. they are selling because the dryer broke and the lady wants a matching set. the washer is used a lot maybe 2 to 5 loads daily.
you think its a good price even though its used daily but no issues??
That is A LOT of usage. I run mine about 5-7 loads per week. Hopefully they took care of it. The price is ok I would ask $200 (or even lower) for the extremely high usage. But I’m a cheapskate. Good luck!
@@Hightechdad ok thanks
how is it working now 2 years later?
6-7 loads per week of different types. Knock on wood but no issues.
@@Hightechdad , I'm very glad to hear, thank you. Your video review was very helpful.
In which function I can wash jackets?
Great video.
Where do I get the USB thingy so I could connect it to my phone? What is it called?
Connect it to your Samsung phone and put it in the washer so when it starts on fire the machine burns up too. It is a piece of crap.
LOLOL @ USB reply.
Download SmartThings app from App Store .
How do you turn on the light in the washer?
+PureTrippyHD the light should turn on when you open the door. Also there is a button you can press and hold while the cycle is on to see inside.
Do you know the button?
PureTrippyHD you just hold the steam button down for 3 seconds to toggle the light on and off.
😡😡😡😡you stole my comment!!!!!!!not cool man!!!!😡😡😡😡😡😡
Raj Brar ca
it's the same as a British Samsung but just a lot bigger and more high quality
Yeah, here we have washers that are huge like 5.6 cubic feet! For you it's like 13 KG which is still pretty big.
So the machine has heating capability inside?
Yes I believe so. To heat water as well as do steam cleanings.
what is the red key light for ?
It means the door is locked.
How to turn off the sound on a Samsun WD13J7825KP?
I don’t know about that particular model but on the ones I reviewed, yes. You can press and hold one of the soft buttons (it says *Sound underneath the appropriate button) and that will mute the sound.
After a year, how are they running for you?
+unreal410 No issues or complaints after a year of doing 7+ loads a week. Knock on wood!
We were going to get an LG, but they are going downhill from what I read. This one looks great! And it's only $800 at Home Depot and Lowes thru the first week of January 2017.
You are correct, LG is also going downhill as well with some of the very same problems Samsungs are experiencing. I had to buy a new washer and did weeks of extensive research before playing it safe and buying a commercial duty SPEED QUEEN. No comparison in build quality to this new HE hi tech crap. Ive had my SQ since September and totally pleased, check the YT reviews and videos on SQ, simple commercial grade old school top loaders with old school reliability, great performance and great warranty, cant beat it for quality and value.
Are you a salesman for speedqueen
Absolutely not, just a very pleased owner. im just putting it out there because im seeing so many people get hosed two and even three times in some cases on the new digital poor build quality stuff. Two have been friends of mine who also knew how the new top loaders were but their wives were taken in by the blinking lights and fancy paint. One convinced his wife to buy a SQ by just showing her the videos and reviews. Another gave up and let her get what she wanted and it hasn't broken down yet but shes complaining its not getting the clothes clean as her old washer and doesn't hold enough water. I realize im talking about top loaders, some folks have better luck with front loaders but they have problems with bearings and drum supports etc etc. -- my old GE filterflo lasted 40 years and still going but the outer tub is starting to rust, wont get half that time out of anything new today
My grandmother has had her LG front loader for 6 years so far with no problems. I will be upgrading my current front loader to the LG brand because of all the reviews. You would be much happier with the LG, trust me.
@@nhinhi7826 He is a paid troll.
why shaking to much when is draining the water?
+Oscar munguia could be a few things. Your washer is unbalanced. The load you have has something that absorbs water like a towel or rug.
That's why I would never buy Samsung, LG, Haier or other Asian washing machine. Bosch and Siemens is much better: ua-cam.com/video/qIt9-466QUM/v-deo.html
I wish it was just a front loader not a high efficiency front load washer
Technically all front loaders are concidered HE washers. I love my front loaders and wouldn't change a thing.
So this was the year of exploding Samsung washer.
Perhaps. I don’t believe it was this model (knock on wood).
@@Hightechdad it's not this model, it was mostly the top loads, not the front loads.
I just want to see his face when he will find out that the spider is not covered by the warranty 🙆
Dont wash everything on cold and dont get crazy with fabric softener and it will last
Maytag is good on warranty
Samsung add wash is quiet
hi! i cant for the life of me get the internal light to turn on
+Carolina Sada First, does the light turn on when you open the door? If it does, then the bulb isn't burnt out or detached. To turn the light on, you have to press and hold the button that shows the light. Just pressing it quickly doesn't turn it on. I can't remember the exact button off the top of my head.
it has never turned on at all
+Carolina Sada Then it sounds to me like the bulb is burnt out or there is a loose connection.
its brand new though
I wish I could afford to just drop this thing at the city dump. Three service trips and all we get is the noise, vibration, and shaking are normal. Our GE front loader was a dream compared to this junk. So disappointed and thankfully we got the extended warranty because we're certain a complete failure will occur. Yes, it's been balanced, calibrated, etc.
Why does it take so long to wash a load? That's not saving me time.
Harold Coleman its not saving your time,its saving your cloths
Yeah
just received my set...clothes are still wet after an hrs of drying..opened the door and clothes felt jot but we're still wet, what am I doing wrong.
Did you get the gas or electric one? Did you have it professionally installed? Which dryer setting are you using? How big was the load? Was it fully spun dry? Lots of things to know.
HighTechDad electric..not professionally installed, the washer went crazy might checked to make sure it was level, did not wobble etc, still made horrible noise...first time using...as far as drying, put on normal, yet all these hrs later they are still wet,..I have warranty, perhaps should use them at least get someone to physically come and show how to use
I would have someone come and check it out professionally. You need to have it level and you need to be sure it is all properly configured. I think that electric dryer take a bit longer than gas.
What you are doing wrong is owning this junk. Buy the $279 electric roper dryer and it will go 20 years+
I bought a Speed Queen washer and one of the $279 Roper dryers you speak of on sale at Lowes, totally pleased for what I paid. Just simple essentially whirlpool design dryer that's reliable, easy to fix and get parts for. The Speed Queen washer is SUPERB in quality and performance, warranty etc.
Why are the installed the wrong way? The door open against each other, making it harder to load and and unload.
The size of my laundry didn't work right for the opening. Also for us it made more sense to have the dryer closer to the door. And our gas hookup was closer. You can't run a gas line coupled with another for a long run. It's against code in our area. Lots of reasons why we did it that way.
Ah ok lazy builders. LOL. I had mine reversed, I hate the door against each-others
@@Hightechdad You can flip the dryer door VERY EASY!!!!
Joel Johnson yep I did flip the dryer door.
Uhh clean washer mode isn't going to magically going to clean the gasket
5 CU FT. but two quarts of water....
Yikikk
does all kinds of fancy things, wait till he finds out it doesn't wash clothes all that well grows mold like a pitrie dish and only lasts like 2 - 3 years.
If we are lucky, Trump will put a tariff on this junk and they can at least build this in the USA
Quote: does all kinds of fancy things, wait till he finds out it doesn't wash clothes all that well and only lasts like 2 - 3 years.
I'm currently looking for a set and EVERY single one I look at has negative reviews which ALL say the exact same thing. They don't clean the clothes or use enough water. They tangle or damage the clothes. They grow mold. Dryers that don't dry and everything breaks or leaks.
You will not find ONE set of washer/dryers on earth that doesn't have a customer who has had a bad experience. The numbers of negative reviews are too high in my opinion. It makes it likely that I too will end up with something less than satisfactory. Seems to me like manufactures design products to fail on purpose these days. Some of those 30 year old washing machines are STILL kicking! Yet these junky smart washer/dryers don't seem to last more than 3-5 years in many cases.
I can tell ya your best bet is a (commercial duty) SPEED QUEEN, I bought a top loader with old school mechanical knob timer in September of 2016 and its the best washer ive ever had. Its made like the old school top loaders, similar to Maytags from the 70's and all you have to do is watch the YT videos and read the reviews, they last and perform a hundred times better than the new techno junk that's being pushed now. Theyre not cheap but actually cheaper in the long run than the expensive ones like the Samsung in the above video. I bought one of the old school ones with just a mechanical timer and cost was around $849 and killer warranty included, with the touch pad model about $200 more -- but its a no drama machine, plain looking but its a reliable workhorse and does the job with none of the issues weve heard so much about in other HE washer reviews - clothes come out clean and smelling good every time and a load is done in about a half hour, slightly longer if you select the extra rinse. They also have a great warranty, stainless steel inner wash tub and ENAMELED STEEL outer wash tub (not plastic!) are warranted for the life of the machine, motor for ten years and transmission I think is fifteen years - and they claim the machine has a 20 to 25 year service life or 10,400 cycles. The rest of the machine is a 3 to five year overall warranty depending on model. To check these facts in case im wrong go to the Speed Queen web site. If theres any downside, Speed Queen is primarily a commercial duty machine company who build for Laundromats and hotels and they only make home tub sizes up to about 3.5 cu ft., but don't let that stop you they perform more like 4.0 cu. ft. I washed my king size bedspread with no problems, and according to the manual this is the suggested limit. Also, I think they have phased out the mechanical timer model and now they only have the touch pad controls, but again don't let that deter you. The touch pad is mil spec (military specification) and its warranted for 5 years. Look up some of the S.Q. reviews and videos on Y.T., its become the go to machine after people have thrown away two or three of the new HE machines. They also make an excellent front loader and though im told theyre fairly pricey those that have them love them. Also you wont find them in big box stores, you will have to find a Speed Queen dealer in your area, the SQ website lists all approved dealers, and you also might watch the SQ factory floor video on YT, they run each and every machine throught a full test cycle, and shows inside the factory where they build and test them in Ripon, Wisconson, right here in the good old USA. I have one and LOVE it.
@@yambo59 😠👎👎
Less than a yr, this model is stuck on rinse.
DON'T BUY SAMSUNG WASHERS!!! Mine broke after 3 weeks ( 5 loads ). WF50K7500AV. This is my second Samsung washer. The first one last exactly 5 years ( replaced several door locks ).
Get an LG.
Thank you for your review but I would never purchase any of these convoluted machines to appease or Federal Government. I will only use proven machines which are built well and use common sense for doing laundry. Those are old school top load fully submerged agitator machines such as old Maytag, Whirlpool, and my preferred choice which would be Speed Queen the best machine built and made in America.
it's a shiny piece of SHIT! do yourself a favor and buy a speed Queen
You said it, and that's just what (I) did -- when my 40 year old GE filterflo's outer wash tub started to rust out I went and bought a new Speed Queen top loader - excellent old school quality built machine with great performance and a great warranty. Could not be happier with my S.Q., hope others save themselves and stop buying the flashy new HE junk and realize a washer doesn't need failure prone computer boards and flashy internet capable touchpads to wash clothes - we had excellent long life great performing washing machines in this country for 50 years and not a circuit board or error code in sight, now we have high priced flashy throw away junk with a 2 to 4 year life span and error code nightmares, short warranties etc.
No don't buy this
Add an item is a joke. You have to pause the cycle then both the pocket door and main door unlock. Doh.... why not simply open the main door to add shit. Other washers already have that feature. Nothing but an ugly looking gimmick. No thanks.
It sucks- Canada - worked for a year and a half (thank good for extended warranties) the repair man said not fixable gave me my total refund . Never purchase it is a piece of crap. Tell us what you think in a year and a bit: Do not buy
You should rename your channel into a “basic consumer review”. This is not a high tech guy review, you don’t even know the damn buttons are touch capacitive, you keep pressing them, that’s dumb. I expected to heat the coverage of it’s functions, and only heard 2+2 basic stuff that is obvious even for a child. Thanks for nothing.