Was ein Zufall nutze selber auch die 4.50 BT und bin auch sehr überzeugt Ich finde Vorfällen das Noise Cancelling So kann z.B. im Zug Musik hören ohne die Lautstärke so laut aufzudrehen zu müssen. Wirklich super praktisch Gute Arbeit
I got them like 6 Months ago and I am really impressed with them, but the only thing that bugs me is that whenever I want to do a Firmware update it goes to 99% and then it gives me an error. But good job Sennheiser! I love them overall
Sorry to hear that you are experiencing some issues with the firmware updates. Please get in touch with our tech support team if this keeps happening: en-us.sennheiser.com/contact-center :)
Recently Got my hands on a pair of Momentum True Wireless, hands down the best sound quality coming from a pair of true Wirless earbuds! from the ie800 to the Momentum True Wireless, Sennheiser keeps inpressing me with incredible products!
@@alcaponed16 I sent mine back 2 times and they never fixed the problem. I sold them on Ebay and bought the new model which work great. Of course the sound is amazing.
How about the drainage issues? The case just drains complety over 3days when only using them for about 30 min a day. Then my left earbud drains 20-30% quicker than my right earbud.
My right earbuds drains faster than the left, because it is the “master” earbud. It’s not a problem for me because I usually recharge my stuff before I use it, but if I know I’m going to leave my MTWs somewhere for a few days and not be able to charge it, I leave the earpieces outside of the case. That way, the case still has a full charge when I come back to it. I only use this when traveling and the hotel doesn’t have USB though, and even then I always have a US wall socket USB adapter, so...
Just tested this: took the buds out of the case because I was going to be home for awhile. 3 weeks later (from my last post) I had to fly on Tuesday this week. The earpieces were dead, but 10 minutes in the case gave me an hour of playback while riding up to the airport, back in the case through ticketing, security, and boarding the plane, then I had enough earpiece juice for the flight out (only about an hour and a half), a few uses at idle moments of the trip, and then the case+earpieces still had enough juice left for the return flight and Uber back home.
The size, comfort, and sound quality are about perfect for portable use, they’re worth setting aside a little money from each paycheck and saving up for them :) Best sound quality so far among the true-Wireless category, I think they actually OVER engineered the sound quality for the $300 price point.
Hello, Sennheiser I've bought a MOMENTUM True Wireless at the end of the March. I am using iPhone 6s+ and already have updated latest version of Smart control app (1.1.0.1910) and also the firmware (1.25). I have a question about Charging case and would like to get the feedback from you. I had the charging case fully charged for 2 hours with the earbuds. I used the earbuds for 2 hours and put the earbuds into the charging case for 1.5~2 hours. and checked remaining battery of the earbuds which showed 100% and charging case still shows Green. and I used earbuds for 1 hour again and put the earbuds into the charging case for 1.5~2 hours. and Checked the charging case which showed Yellow with Earbuds. I was wondering if earbuds are not yet fully charged so I took them out checked the battery which showed 100%) After I charged once above as I mentioned, whenever I charged second charged or onward, the charging case indicator shows yellow even if earbuds battary status was 100% according to the manual, When earbuds are fully charged in the charging case, LED has to show Green. Do you think the charging case is defective? or is it really like this?
Hi there and thank you for your feedback. Please get in touch directly with our tech support team here so we can look into this further: en-us.sennheiser.com/contact-center -- We look forward to hearing from you!
Hi there! Thanks to advanced Qualcomm apt-X Low Latency compatibility, you can experience media with perfectly lip-synced audio, whilst 2-mic noise cancellation beamforming technology and Transparent Hearing allows you to always be aware of your surroundings, with or without your music on. :)
As a professional broadcasting engineer. Sennheiser is the ONLY brand I recommend to all my clients as their broadcast audio equipment is Peerless in my opinion. So when I went looking for wireless earphones for personal use. I had a choice Between these Mometum TW and the Bose Sound Sport Free. However locally only the Bose were available. So I purchased them & was disappointed the looked stupid (like having the Star ship Enterprise jammed in each ear & the sound quality was quiet and dull. I was no sad when I promptly lost them a few weeks after purchase. So Sennheiser to the rescue I thought. So I forked out the £250 / $300 for the Mometum TW & was excited when they arrived via post from Amazon. I downloaded the app, installed the Buds, sat back & hit play - expecting the usual peerless Sennheiser quality. What I got very angry! The noise cancelling is fucking non-existent, the Sound quality MEDIOCRE AT BEST & the volume is control is pathetic. I could hear my friend talking on the phone over the top of at maximum volume. In my professional opinion I recommend you steer WELL CLEAR OF ALL WIRELESS HEADPHONE especially these over priced models. Sennheiser - hang your head in shame this is a black mark on your brand and an insult to the audio industry! Selling this garbage is a simple money grab and you should remove this bullshit product from your range immediately!
Hey Sennheiser, when you finally solve issues with your premium earbuds for 300€? 1. Crackling issue in the right earbud 2. Continuous connection with the phone when the case is out of power 3. Right earbud touch controls not working, randomly 4. Random discharging... Do not get me wrong, I am a big fan of your products, I own the 2nd pair of your True Wireless earbuds, but I have complaints and no one of your company want to answer me.... I contacted you in Germany, in my home Slovakia and via shop where I already bought 2 pairs.... no customer care.... I think return of the 2nd pair will be the solution and will wait untill you finally set up your production processes and after that I will purchase the 3rd pair...
Hi Peto, thanks for reaching out. We're sorry to hear about your experience and would love to assist to get this resolved as quickly as possible. Have you submitted a ticket to our tech support team here? en-us.sennheiser.com/contact -- If not, please do so as this is the best way for us to get you connected with one of our team members to take care of you. You mention that you have already contacted support though - if so, can you share your case number or your email address so we can follow up with you? We apologize and look forward to hearing from you! - Your Sennheiser Team
@@sennheiser I have contacted your support twice..... but still nothing.... so please, this is the 1st time that you answer me, so please answer my questions, thanks
1.) Crackling: mine don’t. 2.) Connection: just disconnect from the phone settings. The earpieces will also go into standby after 15 minutes to save battery. 3.) Control responsiveness: mine are good (but I had to practice the tap patterns), maybe make sure you have the latest firmware update? 4.) Discharging: these go into a low power “standby” state instead of “off,” so that they can quickly turn on and connect to your phone faster than the time it takes you to take them out of the case and put the first piece into your ear. It’s meant to have more than enough battery to last a day or two’s use, but otherwise be recharged frequently. If you are going to be away from a power outlet and you know you need to have battery later, leave the buds out of the case and disconnect from your phone (from phone settings). 100% charged earpieces will hold power for a few days, and the case will still hold 8 hours of recharge power for a long time (but you should use it at least once a month). Another tip: about 10 minutes charging the case with the earpieces inside will give you an hour of playback, maybe more if you put the pieces in the case for a bit longer.
I bought the Momentum TW... and after one day I've sent an e-mail to the Contact Center (thru the form on the Sennheiser website), saying that my pair of MTW had 3 problems: 1) the left earbud had problems recognizing the touch commands (it was too slow, and was really hard to let it understand the "previous track" command), 2) the left earbud had a really shorter battery life, e.g. when the left one was at 0% the right one was still at 25/30%, 3) the left earbud was crackling with some sounds/frequencies (even with the audio feedback sound when you use the touch commands)... After 24H the Contact Center answered my e-mail just saying "send it back to Amazon"... with 3 screenshots from the Amazon website and with some arrows drawn on top with MS Paint... just to tell me how to do it... I replied saying that I already have bought many other product from Sennheiser and most of them where broken, so I suggested a check at the QA... no answer was given to me... Now, the problem is that, besides the fact that too many Sennheiser products that I've bought were broken out of the box... the Contact Center didn't explained nothing to me, even if I asked if these problems could have been solved with a future firmware update... I think Sennheiser should check their QA and their Contact Center...
Hi Lorenzo! First things first: sorry for the incredibly delayed response to this comment on our video. We truly appreciate your feedback as we strive for improvement. We highly encourage you to follow up with our contact center so we may resolve this for you. We look forward to hearing from you and hope we can convince you of our products and service in the future. Have a great week, your Sennheiser Team
@@sennheiser I appreciate the answer, but now, after 2 pairs of MTW that had the same problems, I asked a refund... I'm really displeased about the fact that now I'm worried about presumable problems when I would like to buy a Sennheiser product... and most of the worries are about the Contact Center, that is really under the standards, in my opinion, especially compared to cost of the products... I wish you a great week too. PS: I noticed another problem with the second pair, the earbuds were almost never at the same level of charge, a lot of times one was under the 80% when the other was at 100% even if the one with a lower charge was put in the case with a higher battery level that the other...
All I can say is that I am disappointed with the product and with customer support. I had mines for 1 month and in this 1 month my left earbud just stopped working, there is no audio anymore. I had also other issues with the case not charging but that resolved itself somehow... this problem with my left earbud I had to turn back to the seller, I thought okay no problem 1 hour drive to the store, and I will just return the broken ones and get the new ones on spot (is well within the 1 year guaranty + I have bought the 2 years warranty) but of course not. they have to send it back to sennheiser first to see if they can repair it before they will give me a new ones ( the problem is quite known on the internet, multiple reddit post saying they couldn't fix it and that they just gave them the refund) but my seller ( Mediamarkt) refused to do so, and I have to wait 2 fucking weeks till I get new ones ffs, just unbeliavble for earphones that cost a lil bit less then 300eur such quality and support just awful really..
Hi there! If you continue to experience problems with your MOMENTUM True Wireless, please get in touch with our tech support team here: en-us.sennheiser.com/contact-center -- Thank you!
The HD1 in-ear are still great for the $120 price these days, but these are a significant step up in sound quality. It’s like comparing a Toyota to a Lexus or a Volkswagen to an Audi, the MTW is a better product, not a replacement. With that said, I have a pair of the HD1 and MTW, and I think they are worth setting aside a bit of money from each paycheck for awhile. They’re one of the only headphones I take on the go anymore.
Sennheiser is a joke! I purchased new HD800S from there website. When I went to change to the XLR, the soldered connections tore from the right and left ear cups. My refund is being refused! I’m still in my 30 day purchase window this is technically against Sennheiser policy.
Hi there! Please rest assured that someone is actively looking into your case and the customer service rep you've been working with will give you an update as soon as new information becomes available.
Sennheiser to be fair they are trying to repair them... But I already sold my THX amplifier and SMSL VMV D1 on eBay because I was so upset. At this point I couldn’t use them if I wanted to. I just want the refund.
these earphones are a little expensive but they're totally worth it, I got myself a pair about 7 months a go and I can't even imagine how I lived before I got them :P out of the 7 true wireless ones I've tried those are the best so far (but a little quiet)
Ich schau das Video gerade mit meinen Sennheiser HD 4.40 Bt an! Sind echt Gute Kopfhörer!
Weiterhin viel Spaß damit! :)
@@sennheiser Danke!
Was ein Zufall nutze selber auch die 4.50 BT und bin auch sehr überzeugt
Ich finde Vorfällen das Noise Cancelling
So kann z.B. im Zug Musik hören ohne die Lautstärke so laut aufzudrehen zu müssen.
Wirklich super praktisch
Gute Arbeit
@@reto_englert Aber echt!
Ich habe noch einen ganz klassischen Sennheiser HD 250 linear II. Ein tolles Stück Geschichte.
I got them like 6 Months ago and I am really impressed with them, but the only thing that bugs me is that whenever I want to do a Firmware update it goes to 99% and then it gives me an error.
But good job Sennheiser! I love them overall
Sorry to hear that you are experiencing some issues with the firmware updates. Please get in touch with our tech support team if this keeps happening: en-us.sennheiser.com/contact-center :)
These things are amazing, and yes I own a pair
Recently Got my hands on a pair of Momentum True Wireless, hands down the best sound quality coming from a pair of true Wirless earbuds! from the ie800 to the Momentum True Wireless, Sennheiser keeps inpressing me with incredible products!
Thank you for sharing your feedback! 🎉
hab meine jetzt seit einer Woche ! Die Dinger sind einfach nur mega geil !
Es freut uns wirklich sehr, das zu hören. Weiterhin viel Spaß damit! :)
Kann man eine Verzögerung vom Ton merken, wenn man damit Videos schaut?
@@TheAeroPeek Nein
@@grainnejohnston4968 genau
Sennheiser vhhjbbv nshlnv
Listening with my Sennheiser HD4.5BTNC! Love your products.
Thank you so much! :)
The best design
The best sound
The best name value
Only headphone
Did you listen to them live?
Or judge by advertising?
NFC forgot to "put" ...
This product is $300.00dollars Lots of us do not have that much money,
Gekauft und begeistert !
Das freut uns sehr! 🎉🤗
BEST OF BEST
Meine sollten hoffentlich morgen da sein :D
Viel Spaß damit! :)
Great and @EltonJohn - which is FABULOUS!
I want to see MTW in korea as soon as possible~~❤️
Loved mine but the damn charging case kept losing power. Not sure what’s wrong but I am waiting for a fix.
The first ones they put out are junk. They NEVER held a charge. The Momentum 2 works great. So I wasted 300 bucks. Nice!!
Robert Wisker That was the state of things when they were new, but idk if they fixed it on later versions of the original.
@@alcaponed16 I sent mine back 2 times and they never fixed the problem. I sold them on Ebay and bought the new model which work great. Of course the sound is amazing.
@@robertwisker2760 Man the temptation is real I tell ya, especially now that they have ANC
Brilliant Ad
How about the drainage issues? The case just drains complety over 3days when only using them for about 30 min a day. Then my left earbud drains 20-30% quicker than my right earbud.
i have a similar problem with mine!
My right earbuds drains faster than the left, because it is the “master” earbud.
It’s not a problem for me because I usually recharge my stuff before I use it, but if I know I’m going to leave my MTWs somewhere for a few days and not be able to charge it, I leave the earpieces outside of the case. That way, the case still has a full charge when I come back to it.
I only use this when traveling and the hotel doesn’t have USB though, and even then I always have a US wall socket USB adapter, so...
Just tested this:
took the buds out of the case because I was going to be home for awhile. 3 weeks later (from my last post) I had to fly on Tuesday this week. The earpieces were dead, but 10 minutes in the case gave me an hour of playback while riding up to the airport, back in the case through ticketing, security, and boarding the plane, then I had enough earpiece juice for the flight out (only about an hour and a half), a few uses at idle moments of the trip, and then the case+earpieces still had enough juice left for the return flight and Uber back home.
Anyone know the name of the song at the end?
Hi John! This song was created to be used specifically for this video. We hope you like it!
Does your product support dual 7.1 ch audio
Watching it wearing these buds.
What's the name of the music? Really catchy
Thank you, we're glad to hear you like it! The music was specifically created for this video.
Anyone know the name of the model of 0:06 ?
Sennheiser Momentum True Wireless earbuds
Yeah, the whole ad is for the Momentum True Wireless.
My broke self sad.Why?This ad so gud make me wanna get it.
The size, comfort, and sound quality are about perfect for portable use, they’re worth setting aside a little money from each paycheck and saving up for them :)
Best sound quality so far among the true-Wireless category, I think they actually OVER engineered the sound quality for the $300 price point.
I really like the music of this commercial, what is the name of the band? or song or composer ?
We'll try to find out for you!
Thank you. This music might be composed for this commercial, in the case, it would be great if I can know the name of the composer. Danke!
@@DarkSideoftheMoon2022 Hi again! You are right, we just confirmed that the music was composed and recorded specifically for this video.
JW J • Somewhere, you’re making a composer smile 😊
Hello, Sennheiser
I've bought a MOMENTUM True Wireless at the end of the March.
I am using iPhone 6s+ and already have updated latest version of Smart control app (1.1.0.1910) and also the firmware (1.25).
I have a question about Charging case and would like to get the feedback from you.
I had the charging case fully charged for 2 hours with the earbuds.
I used the earbuds for 2 hours and put the earbuds into the charging case for 1.5~2 hours.
and checked remaining battery of the earbuds which showed 100% and charging case still shows Green.
and I used earbuds for 1 hour again and put the earbuds into the charging case for 1.5~2 hours.
and Checked the charging case which showed Yellow with Earbuds. I was wondering if earbuds are not yet fully charged so I took them out checked the battery which showed 100%)
After I charged once above as I mentioned, whenever I charged second charged or onward, the charging case indicator shows yellow even if earbuds battary status was 100%
according to the manual, When earbuds are fully charged in the charging case, LED has to show Green.
Do you think the charging case is defective? or is it really like this?
Hi there and thank you for your feedback. Please get in touch directly with our tech support team here so we can look into this further: en-us.sennheiser.com/contact-center -- We look forward to hearing from you!
I have Sennheiser 213 earphone.... Nd i am from india...
Hi. What about latency?
Hi there! Thanks to advanced Qualcomm apt-X Low Latency compatibility, you can experience media with perfectly lip-synced audio, whilst 2-mic noise cancellation beamforming technology and Transparent Hearing allows you to always be aware of your surroundings, with or without your music on. :)
Lip sync no problem, Aptx+LL cares of it
@@sennheiser please answer my comment to this video, thanks
@@PetoGee We just did! :)
It has less latency than AirPods with the AAC codec, and you can’t detect lag at all if your phone supports aptX LL. One of the best measured BT IEMs!
I bought them.
I FUCKING love them.
As a professional broadcasting engineer. Sennheiser is the ONLY brand I recommend to all my clients as their broadcast audio equipment is Peerless in my opinion.
So when I went looking for wireless earphones for personal use. I had a choice Between these Mometum TW and the Bose Sound Sport Free. However locally only the Bose were available. So I purchased them & was disappointed the looked stupid (like having the Star ship Enterprise jammed in each ear & the sound quality was quiet and dull. I was no sad when I promptly lost them a few weeks after purchase.
So Sennheiser to the rescue I thought. So I forked out the £250 / $300 for the Mometum TW & was excited when they arrived via post from Amazon.
I downloaded the app, installed the Buds, sat back & hit play - expecting the usual peerless Sennheiser quality.
What I got very angry! The noise cancelling is fucking non-existent, the Sound quality MEDIOCRE AT BEST & the volume is control is pathetic. I could hear my friend talking on the phone over the top of at maximum volume.
In my professional opinion I recommend you steer WELL CLEAR OF ALL WIRELESS HEADPHONE especially these over priced models.
Sennheiser - hang your head in shame this is a black mark on your brand and an insult to the audio industry!
Selling this garbage is a simple money grab and you should remove this bullshit product from your range immediately!
Hey Sennheiser, when you finally solve issues with your premium earbuds for 300€?
1. Crackling issue in the right earbud
2. Continuous connection with the phone when the case is out of power
3. Right earbud touch controls not working, randomly
4. Random discharging...
Do not get me wrong, I am a big fan of your products, I own the 2nd pair of your True Wireless earbuds, but I have complaints and no one of your company want to answer me.... I contacted you in Germany, in my home Slovakia and via shop where I already bought 2 pairs.... no customer care.... I think return of the 2nd pair will be the solution and will wait untill you finally set up your production processes and after that I will purchase the 3rd pair...
Hi Peto, thanks for reaching out. We're sorry to hear about your experience and would love to assist to get this resolved as quickly as possible. Have you submitted a ticket to our tech support team here? en-us.sennheiser.com/contact -- If not, please do so as this is the best way for us to get you connected with one of our team members to take care of you. You mention that you have already contacted support though - if so, can you share your case number or your email address so we can follow up with you? We apologize and look forward to hearing from you! - Your Sennheiser Team
@@sennheiser I have contacted your support twice..... but still nothing.... so please, this is the 1st time that you answer me, so please answer my questions, thanks
1.) Crackling: mine don’t.
2.) Connection: just disconnect from the phone settings. The earpieces will also go into standby after 15 minutes to save battery.
3.) Control responsiveness: mine are good (but I had to practice the tap patterns), maybe make sure you have the latest firmware update?
4.) Discharging: these go into a low power “standby” state instead of “off,” so that they can quickly turn on and connect to your phone faster than the time it takes you to take them out of the case and put the first piece into your ear. It’s meant to have more than enough battery to last a day or two’s use, but otherwise be recharged frequently.
If you are going to be away from a power outlet and you know you need to have battery later, leave the buds out of the case and disconnect from your phone (from phone settings). 100% charged earpieces will hold power for a few days, and the case will still hold 8 hours of recharge power for a long time (but you should use it at least once a month).
Another tip: about 10 minutes charging the case with the earpieces inside will give you an hour of playback, maybe more if you put the pieces in the case for a bit longer.
How did they know
The first guy look like thom yorke.
I bought the Momentum TW... and after one day I've sent an e-mail to the Contact Center (thru the form on the Sennheiser website), saying that my pair of MTW had 3 problems: 1) the left earbud had problems recognizing the touch commands (it was too slow, and was really hard to let it understand the "previous track" command), 2) the left earbud had a really shorter battery life, e.g. when the left one was at 0% the right one was still at 25/30%, 3) the left earbud was crackling with some sounds/frequencies (even with the audio feedback sound when you use the touch commands)...
After 24H the Contact Center answered my e-mail just saying "send it back to Amazon"... with 3 screenshots from the Amazon website and with some arrows drawn on top with MS Paint... just to tell me how to do it... I replied saying that I already have bought many other product from Sennheiser and most of them where broken, so I suggested a check at the QA... no answer was given to me...
Now, the problem is that, besides the fact that too many Sennheiser products that I've bought were broken out of the box... the Contact Center didn't explained nothing to me, even if I asked if these problems could have been solved with a future firmware update...
I think Sennheiser should check their QA and their Contact Center...
Hi Lorenzo! First things first: sorry for the incredibly delayed response to this comment on our video. We truly appreciate your feedback as we strive for improvement. We highly encourage you to follow up with our contact center so we may resolve this for you. We look forward to hearing from you and hope we can convince you of our products and service in the future. Have a great week, your Sennheiser Team
@@sennheiser I appreciate the answer, but now, after 2 pairs of MTW that had the same problems, I asked a refund...
I'm really displeased about the fact that now I'm worried about presumable problems when I would like to buy a Sennheiser product... and most of the worries are about the Contact Center, that is really under the standards, in my opinion, especially compared to cost of the products...
I wish you a great week too.
PS: I noticed another problem with the second pair, the earbuds were almost never at the same level of charge, a lot of times one was under the 80% when the other was at 100% even if the one with a lower charge was put in the case with a higher battery level that the other...
I own the version 2, quite pricey but nice sound quality, i hate the master and slave thing
I wish I had $500 to buy a pair
They are $300 in the USA, where are you seeing the price inflated by $200?!?
@@evshrug I live in Chile and I bought one for $245
RAAAYOS - Steal of a deal!
All I can say is that I am disappointed with the product and with customer support. I had mines for 1 month and in this 1 month my left earbud just stopped working, there is no audio anymore. I had also other issues with the case not charging but that resolved itself somehow... this problem with my left earbud I had to turn back to the seller, I thought okay no problem 1 hour drive to the store, and I will just return the broken ones and get the new ones on spot (is well within the 1 year guaranty + I have bought the 2 years warranty) but of course not. they have to send it back to sennheiser first to see if they can repair it before they will give me a new ones ( the problem is quite known on the internet, multiple reddit post saying they couldn't fix it and that they just gave them the refund) but my seller ( Mediamarkt) refused to do so, and I have to wait 2 fucking weeks till I get new ones ffs, just unbeliavble for earphones that cost a lil bit less then 300eur such quality and support just awful really..
Weird my still work
Come on Senn , update your HD1 in-ears wireless ! You know I can't afford a 300$ true wireless with a bunch of problem.
Hi there! If you continue to experience problems with your MOMENTUM True Wireless, please get in touch with our tech support team here: en-us.sennheiser.com/contact-center -- Thank you!
The HD1 in-ear are still great for the $120 price these days, but these are a significant step up in sound quality. It’s like comparing a Toyota to a Lexus or a Volkswagen to an Audi, the MTW is a better product, not a replacement.
With that said, I have a pair of the HD1 and MTW, and I think they are worth setting aside a bit of money from each paycheck for awhile. They’re one of the only headphones I take on the go anymore.
When your a listener you have a lot of dirt on people
Lol! True, but if you listen to music more than rumors, and you develop a good taste in music, you will be much more popular ;)
Mic sucks, the rest is flawless though
ةتتو
Bad QC
Air pods rip off
Air pods are a joke...Apple didn't invent wireless headphone, kid.
@@lsh7098 r/whoooosh
@@bubblyteaa Can't tell even a joke and use r/whooooh. Smh
@@lsh7098 seems like you can't tell one either because when i said air pods rip off that was a joke SMHH
xdcfvbhnj ur joke is not funny kid....
Sennheiser is a joke! I purchased new HD800S from there website. When I went to change to the XLR, the soldered connections tore from the right and left ear cups. My refund is being refused! I’m still in my 30 day purchase window this is technically against Sennheiser policy.
Hi there! Please rest assured that someone is actively looking into your case and the customer service rep you've been working with will give you an update as soon as new information becomes available.
Sennheiser to be fair they are trying to repair them... But I already sold my THX amplifier and SMSL VMV D1 on eBay because I was so upset. At this point I couldn’t use them if I wanted to. I just want the refund.
these earphones are a little expensive but they're totally worth it, I got myself a pair about 7 months a go and I can't even imagine how I lived before I got them :P
out of the 7 true wireless ones I've tried those are the best so far (but a little quiet)
Fixed that by disabling all equailizers (phone, music streaming sevice, etc.) except Sennh app embedded one. They get loud af