Ok so I think I’m now regretting my decision on my purchase of the XTR1 for my truck. There was absolutely no mention of a back order of parts when I made my order. I’ve called, was told that their picking up parts later that day and will ship it right out, that was a week and a half ago. I’ve e-mailed and got no reply at all from customer service. I called again and spoke to others that said they will find out when it will be shipped out and text me back, but days have gone by and no text. My order was placed over a month ago now, cancelled a planned trip as well. I hate to keep bugging them. I do understand that I’m not the only customer, but if you say you’re going to do something then do it. Get back to the customers that have paid you and let them know what is going on with their order.
Awesome now please bring this product to Australia
What are the dimensions of that strut ?
Ok so I think I’m now regretting my decision on my purchase of the XTR1 for my truck. There was absolutely no mention of a back order of parts when I made my order. I’ve called, was told that their picking up parts later that day and will ship it right out, that was a week and a half ago. I’ve e-mailed and got no reply at all from customer service. I called again and spoke to others that said they will find out when it will be shipped out and text me back, but days have gone by and no text. My order was placed over a month ago now, cancelled a planned trip as well. I hate to keep bugging them. I do understand that I’m not the only customer, but if you say you’re going to do something then do it. Get back to the customers that have paid you and let them know what is going on with their order.
Did you really comment on every single video they made? Just contact the damn BBB if you have an issue, complaining on YT isnt gonna get you much man.