Listens Actively: ICF Coaching Core Competency #6

How do we look at the nuances of what the coach is listening for? We'll review the framework and I'll share specific coaching examples to assist you. It will make a huge impact in your coaching conversations. Let's go!
From the ICF here are the written details.
Definition: Focuses on what the client is and is not saying to fully understand what is being communicated in the context of the client systems and to support client self-expression.
1. Considers the client’s context, identity, environment, experiences, values, and beliefs to enhance understanding of what the client is communicating.
2. Reflects or summarizes what the client communicated to ensure clarity and understanding.
3. Recognizes and inquires when there is more to what the client is communicating.
4. Notices, acknowledges and explores the client's emotions, energy shifts, non-verbal cues, or other behaviors.
5. Integrates the client's words, tone of voice, and body language to determine the full meaning of what is being communicated.
6. Notices trends in the client's behaviors and emotions across sessions to discern themes and patterns.
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I am a collaborative truth-teller and thought partner, who forms deep relationships that support my clients to grow past their limiting narratives so that they can excel at life and craft a story worth living. With 25+ years of experience, I am here to support you. Lyssa deHart, MSW, LICSW, MCC
Leadership Confidence and Whole Life Coaching | ICF Mentor Coach |
Author | Founder of the LinkedIn Group-Coaching Mindset

[@LyssadeHart]

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[@gerisepappas2503]

Your videos are wonderful, Lyssa. I am truly becoming a better coach by taking to heart your contributions in these videos. Thank you so much!

[@LyssadeHart]

Thank you, @gerisepappas2503 :) I love seeing you on the monthly Q&As as well. Thank you for your participation today!

[@deesimmons1301]

Ĺove that you provide scenarios and examples to help explain topics❤❤❤

[@LyssadeHart]

Yay! Glad to hear it's supporting your awareness as a coach. Thank you for the comment!

[@ablak968]

Wow, what courageous you were Lyssa that you trusted the process and relied on non-verbal clues without understanding much of the client's words

[@LyssadeHart]

Hi Laszlo, thanks for the comment. I think it's a reminder to me that I don't need to know, in order to hold the space. :)

[@EPICSecondActCoach]

Really useful dissection of CC#6 - thank you!

[@LyssadeHart]

Excellent to hear :) I am glad it was useful.

[@skionen1781]

Beautifully explained, thanks for sharing

[@LyssadeHart]

Super happy to hear it was a useful explanation 😀 happy coaching

[@connallygilliam]

Really appreciated this, like I have the other videos. One thing confused me, though. The list on the ICF website for "listens actively" is different than the bullets/points you enumerated here. I mean, not grossly different, but still, lots of different phraseology, etc. Just wondering what to make of that. For when you get a second....

[@LyssadeHart]

Great questions and yes, just guessing here, but you are probably looking at the ICF Core Competencies and not the ICF PCC Markers. The PCC Markers are the behavioural indicators of the Competencies and when you are being assessed for a credential, they are the lens your assessor will use to view your coaching demonstration.

[@Queenfidence]

Where can we obtain those behavioral indicator markers?

[@LyssadeHart]

On my website or on the ICF Coaching Federation Website - Look for PCC Markers. :)

[@Queenfidence]

@@LyssadeHart awesome! I've enjoyed your teachings and have replayed multiple times. Thanks a billion!

[@LyssadeHart]

@@Queenfidence You are absolutely welcome. Thank you for commenting, liking, etc. It really helps me too :)