Client Onboarding & Setup | Full Guide | ✨ | GoHighLevel Client Onboarding Tutorial

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  • Опубліковано 15 гру 2024

КОМЕНТАРІ • 181

  • @TaskFlowAssistants
    @TaskFlowAssistants 2 місяці тому +5

    You just don't know how you have helped me with the entire processes for the past 2 months and now I am onboarding my first client under Marketing Agency. I just want you to know that " YOU ARE DOING GREAT"!! Thank you.

    • @goodjuju4531
      @goodjuju4531 Місяць тому

      nice. 1 month in hows it going? I'm about to start soon

  • @matthewbenjamin8762
    @matthewbenjamin8762 10 місяців тому +14

    the most straight forward video that i have seen since i started using GHL in 2 months

  • @ConnectCraftSolutions-jo6bo
    @ConnectCraftSolutions-jo6bo 5 місяців тому +1

    Thank you for cutting out all the fluff and just getting to the point! Out of all the videos ive looked at to onboarding a client your the only one that doesn't go on and on about stuff that has nothing to do with the subject of the video!

  • @dsmck70
    @dsmck70 Рік тому +4

    This might be the first helpful gohighlevel tutorial on youtube I've seen and I've watched many. I'm glad I discovered your channel. Thank you.

  • @blainejasmin
    @blainejasmin Рік тому +6

    Great tutorial! I just started using GHL 3 days ago and this is one of the best tutorials I've seen. Thank you

  • @Otiswibaut
    @Otiswibaut Рік тому +6

    One of the most helpful and informative videos I’ve seen in a while. Extremely clear, thankyou for making this content- its exciting stuff😃

  • @NG-bb1zu
    @NG-bb1zu Рік тому +5

    Perfect. Exactly what I was looking for. Thanks

  • @japaneserurallifeadventures
    @japaneserurallifeadventures 3 місяці тому +1

    I like that it's very straighforward! Learned a lot. Thanks for this

  • @highlevelwizard
    @highlevelwizard 2 місяці тому +1

    Gawd level video man. I learned alot. GHL is hands down the best

  • @NorlynCodes
    @NorlynCodes 6 місяців тому +1

    I'm not done watching the video yet but I just had to stop and comment. This is very clear and straight to the point. Thank you so much!

  • @jmarcelj
    @jmarcelj Рік тому +1

    I appreciate that you upload those videos!

  • @herownmagic
    @herownmagic Рік тому +1

    thank you!! This is the easiest tutorial I’ve found so far. 🎉

  • @nicoleiversonribuca3105
    @nicoleiversonribuca3105 15 днів тому

    thank you so much brother! please keep on uploading ghl related tutorials ❤

  • @SmartContractorsAi
    @SmartContractorsAi Рік тому +1

    This was a very helpful tutorial! Exactly what I needed to get things going

  • @eliciareynolds9027
    @eliciareynolds9027 2 місяці тому +1

    Thank you for the direct and susinct tutorital! Can you also demonstrate how to onboard a client for Facebook Ads, so that the leads connect to their Facebook page?

  • @mohammedmaraqa-v9k
    @mohammedmaraqa-v9k Рік тому +1

    That was really the most detailed and informative video ive watched abt GHL over the last few weeks. Thanks, do let me know if we could possibly hop on a call to discuss some stuff regarding this!

  • @RobMcCray
    @RobMcCray 7 місяців тому

    Awesome demonstration and very well thought out.
    Was very easy to follow and do as you walked us through each step.
    Thanks so much!

  • @rafaelriotinto
    @rafaelriotinto Рік тому +1

    thank you for the insanely valuable information ❤

  • @mustafashahid5306
    @mustafashahid5306 Рік тому +5

    Hey Hasib, what if you don't have snapshots? Do we purchase them or we create them?
    And if we want to go towards making it from scratch, can you provide a video or a checklist for that as well?

  • @joell2484
    @joell2484 Рік тому +2

    I have a question.
    For us agency owners using highlevel our billing section is in the settings tab on the agency view. But when a client enters into a subaccount, where will his billing section be? Will it be in the settings tab of the subaccount? Because I cant find the billing section for a client. Or am I missing something? I just want to know where will the client do the billing for the saas....

  • @passiveincomejourney7605
    @passiveincomejourney7605 2 роки тому +4

    Your videos are so helpful. Thinking of getting started soon. You take your time to explain and it's easy to follow along. Thank you

  • @Nick.S.Zara1
    @Nick.S.Zara1 7 місяців тому +1

    Very good and informative Video. Thank you

  • @highmarketiq
    @highmarketiq Рік тому +1

    For some reason its not letting me add staff members, for some reason the button is not there when i am in "My Staff".

  • @marcjacobs6613
    @marcjacobs6613 Рік тому +2

    do you have a video on how to connect your client's calendar to ghl?

    • @TheJcastro616
      @TheJcastro616 Місяць тому

      ua-cam.com/video/J-jlg_YVf7w/v-deo.html

  • @datingskillz9718
    @datingskillz9718 4 місяці тому +1

    Simple comprehensive and well-explained video that covers everything you need to know. You've gained a subscriber. What about the order process. Do you use one standard order form or do you use different forms depending on what they order?

  • @marcusphotina
    @marcusphotina Рік тому

    I'm using the 14 day trial and under "My Business" I have Business Profile and pipelines but no "My staff", why could that be?

  • @AliLegacy
    @AliLegacy Місяць тому

    Hello I didn't get the snapshot part, can you explain what is a snapshot and how it works and why do I need to do it?

    • @ashhasib
      @ashhasib  Місяць тому +1

      I have a video on snapshots on my channel where I have explained everything around that

  • @noahbrown9950
    @noahbrown9950 Рік тому +2

    How are you able to embed the form on the website, it won’t appear after I embed it on their Wordpress site.

    • @ashhasib
      @ashhasib  Рік тому +1

      It can happen for multiple reasons. Please check your code and the page element you're using it in.

  • @AlesahVillalon
    @AlesahVillalon Рік тому +1

    Hi, thanks for this! Wonder if you have a video of an intake form of what we need from the client to be able to set them up easily and seamlessly?

  • @davidjofficial1
    @davidjofficial1 Рік тому +1

    Hey Hasib, do you include client onboarding on GHL and Google with your white label services?

    • @ashhasib
      @ashhasib  Рік тому

      Yes, I do. You can contact me through my website regarding whitelabel services :)

  • @bimboodekunle4296
    @bimboodekunle4296 Рік тому +1

    How do you get access to the clients website?

  • @macairtuber
    @macairtuber Рік тому +1

    Appreciate the video. Wished you would have shown more about custom values and what you mean by needing to edit them for each client

    • @macairtuber
      @macairtuber Рік тому

      nvm - I found your video explaining custom values and custom field. Thanks for the content!

    • @ashhasib
      @ashhasib  Рік тому

      Will make a separate one soon!

  • @Dylan_Marshall
    @Dylan_Marshall Рік тому +2

    When you add a phone number for a client, can you set up missed call text back for only that phone number or is there a way to set it up for the client's official business number? (the non-forwarded one)

    • @Troid-X
      @Troid-X 11 місяців тому

      did you figure it out bro?

  • @juanmedina4725
    @juanmedina4725 5 місяців тому

    I had a question bro how would I get those snapshots. I already have the $497 a month plan. How would be able to access your existing workflows?

  • @josephperry9002
    @josephperry9002 Рік тому +1

    Great video! Just a quick question, how do you have access to their existing website if they are your client?

    • @ashhasib
      @ashhasib  Рік тому +1

      We usually gain access to their websites, other CRMs, etc. at onboarding phase

  • @tommoffat3186
    @tommoffat3186 Рік тому +2

    Does the person on the other end of the phone call hear the message “this call is being recorded…” and if so, is there a way to turn that off?

    • @ashhasib
      @ashhasib  Рік тому

      Yes, click on the pencil icon beside the phone number and you will find the setting to turn it off.

  • @seansuccessjones
    @seansuccessjones Рік тому

    This was well done, thank you for posting.

  • @TluxMedia
    @TluxMedia Рік тому +1

    Wow Awesome !!

  • @tumelorapodile9283
    @tumelorapodile9283 5 місяців тому

    Can I integrate or connect Landing pages I created on Drupal to track them on goHighlevel?

  • @OfficialKeshmesh
    @OfficialKeshmesh Рік тому +1

    Would this be for a SaS or not. And how do you start with making or getting a good snapshot. I am a little bit lost about as how you get all the automations right and down. And with the client website etc. It all seems like a lot

    • @ashhasib
      @ashhasib  Рік тому

      SaaS automatically takes care of the account creation and basic setups.

  • @imwhoiam489
    @imwhoiam489 Рік тому

    Great Video! Do you have a checklist that you can share?

  • @5chatz
    @5chatz Рік тому +2

    Quick question, if i purchased the SaaS pro model (497$/mo) does that allow the client to do this process themselves with a checklist and videos to guide them?

    • @ashhasib
      @ashhasib  Рік тому

      Yes. You can setup SaaS autopilot in that 497 package which automatically takes care of almost everything.

  • @DigitalBizClub
    @DigitalBizClub Рік тому

    Thanks, but where to get the snapshots?

  • @giakigiannini
    @giakigiannini Рік тому

    super helpful man, thank you very much

  • @TheProfessionalThinker
    @TheProfessionalThinker Рік тому

    IMPORTANT: How dou you switch from AM/PM to european 13:00 format. anyone?
    in gohiglevel

  • @reesehutton7462
    @reesehutton7462 Рік тому

    Hasib bro, great video. Just got confused with the phone numbers.
    Why is the company phone number displayed on the website instead of the GHL number that you got using the Area Code and forwarded it to the company phone number?

  • @abdulrahmanhs8162
    @abdulrahmanhs8162 Рік тому

    Will you allow all features to costumers?

  • @samumaldonado
    @samumaldonado Рік тому

    Can you tell me how I can remove members from the course, I didn't find that option, maybe you know. Thank you!

  • @esiahs-life
    @esiahs-life Рік тому

    Hasib, is the forwarding number the number of the agency or the clients' number? Thank you!

  • @florissas.7028
    @florissas.7028 7 місяців тому

    Thank you! very helpful

  • @NomosMKG
    @NomosMKG Рік тому

    @7:39 what did you use to copy the colour from the website?

  • @jefffairchild1854
    @jefffairchild1854 Рік тому

    12:35 I don't understand why this part would not be automated. Why would you have to update all of those things for each client. They look like custom values. Isn't there a way to automate it?

    • @ashhasib
      @ashhasib  Рік тому +1

      There is no way to automatically update custom values. Each company has different values for these attributes so you have to fill them up each time you have a new account.

  • @isaiahv5794
    @isaiahv5794 9 місяців тому +1

    2:03 I've added myself as an admin and I don't see any sub accounts, was there an update since then?

    • @matthewmcnab5212
      @matthewmcnab5212 9 місяців тому

      I was wondering the same thing. I just ran a test, and I didn't see any of my sub accounts. Now I'm confused as the difference between a user and admin.

  • @Ragenip
    @Ragenip Рік тому +1

    Hey man it sounds like you know what you’re talking about. I need some help as im just starting to use high level. What would you suggest on where I can learn the most about this software??

    • @ashhasib
      @ashhasib  Рік тому

      my channel has a lot of videos and playlists hope those help, and you always have the highlevel's support portal

  • @oliverunwin
    @oliverunwin Рік тому

    What about their custom email setup for their automations? Do you set this up for them?

    • @ashhasib
      @ashhasib  Рік тому

      We use Mailgun, don't usually setup SMTP unless it's needed

  • @JackieD931
    @JackieD931 Рік тому +1

    Hey Hasib, just found you while scrolling, I wanted to ask how your career in SaaS is? I am just getting into it, and i do not know much about it or know anyone who has actually done it for business. How has it been for you? How is your business thriving? Could this work as another stream of income? Thank you for your time.

    • @ashhasib
      @ashhasib  Рік тому +1

      So far so good. Prospecting is always the hard part but once you crack finding out the pain points and provide a solution, business will thrive for sure

  • @InstituteforFunctionalNurses

    But did I miss how the client sends emails? that isn't set up here correct??

    • @Troid-X
      @Troid-X 11 місяців тому

      there's a separate video for that

  • @theroadtoamillion
    @theroadtoamillion Рік тому

    What does it mean if there is no option to add new employee under my staff? I’ve created a sub account for a new client and there’s no button to add employee.

    • @ashhasib
      @ashhasib  Рік тому

      It should be called "My Staff" under settings

  • @linchristine5759
    @linchristine5759 10 місяців тому

    thank you for the tutorial ! one question , where i can import the roofing snapshot that you are using as sample in this video ?

  • @LuDon030
    @LuDon030 Рік тому

    But how is the website from Elementer connected to GHL??

    • @ashhasib
      @ashhasib  Рік тому

      Through code that you can get from the form in GHL

  • @jefffairchild1854
    @jefffairchild1854 10 місяців тому

    Are we asking clients for their Wordpress username and PW to install their chat widget?

  • @QuotesRiddlesFacts
    @QuotesRiddlesFacts 11 місяців тому +1

    Ash I want to start a business doing this but it looks so overwhelming for me. Are you an affiliate, if so can we work something out?

    • @ashhasib
      @ashhasib  11 місяців тому

      Yes I am and I can help you out. Get in touch: ashhasib.com

  • @kingdombusiness2873
    @kingdombusiness2873 Рік тому

    Hi AshHasib,
    Do you do setup and support for Gohilevel?

  • @KevserKurt-os8ni
    @KevserKurt-os8ni 3 місяці тому

    question is, if i give a go high level account to client and if the client stop working with me can she keep the ghl or does all the data stay in my account and they have to start all over again

  • @darryljmorris
    @darryljmorris Рік тому

    Do you provide Onboarding services for GHL agencies?

    • @ashhasib
      @ashhasib  Рік тому

      I'm working on these to be able to offer services so will be available very soon :)

  • @axcpt9028
    @axcpt9028 Рік тому

    Hey. So with the website, did you create the website for the client? What if my client already owns a website with wix for example how would i go about integrating that with high level?

    • @ashhasib
      @ashhasib  Рік тому

      You need to ask the client to share access

  • @sufyansahi5076
    @sufyansahi5076 2 роки тому +1

    Hey Haseeb, I have a quick question. Can I buy GHL from Pakistan through my debit card?
    Thanks!

    • @ashhasib
      @ashhasib  2 роки тому +1

      Yes you can as long as it supports international payment. You can also use your Payoneer mastercard.

  • @RobMcCray
    @RobMcCray 7 місяців тому +1

    GHL needs to give you a check

  • @giakigiannini
    @giakigiannini Рік тому

    What link am I sending them?

  • @adriangonzalez3534
    @adriangonzalez3534 Рік тому

    Hi, nice video! Just wondering, how do you connect the website domain to a landing page created on High level?

    • @ashhasib
      @ashhasib  Рік тому +1

      You need to update the DNS records of your domain to HighLevel's A records which you will find in the domains section of a subaccount, then add it.

  • @mohammedmaraqa-v9k
    @mohammedmaraqa-v9k Рік тому

    regarding the clients website, if he has his own website or requires a new one to be made, will he be giving me access to his website builder or how does it work assuming he has his own website? and if creating a new website for him, do i need to register him to a website builder like wordpress or can it be made straight from GHL? also, pls let us know abt the fees as in if he will be paying the monthly fee additionally to the website builder separate to my monthly subscription.

  • @harrysale9121
    @harrysale9121 Рік тому

    how did you get access to the client's website?

    • @ashhasib
      @ashhasib  Рік тому +1

      Usually we get access by having them creating a user for us or take direct access

  • @Jacobien23
    @Jacobien23 5 місяців тому

    Which plan is this with?

  • @davidprosser7635
    @davidprosser7635 Рік тому

    If I have a website that is sending leads to GHL, is there any way to set up batches of customers (3-4 customers) so the lead is not going to 50 different customers? Where ghl would send the first three leads to the first batch, then the next three leads to a different batch of customers?

    • @ashhasib
      @ashhasib  Рік тому

      You can use Zapier to do that but you would need Javascript to create a script for this automation

  • @Sarchitect
    @Sarchitect Рік тому

    But wouldn’t the client see you’re using go high level if you make them a user?

    • @ashhasib
      @ashhasib  Рік тому

      No, as long as you whitelabel and change according to your own branding, you're good to share access

    • @frankdeji
      @frankdeji 10 місяців тому

      How do you do this?@@ashhasib

  • @Revosmosis
    @Revosmosis Рік тому

    how can my contacts that register through a form get tagged automatically?

  • @aovimedia9322
    @aovimedia9322 Рік тому +1

    Really appreciate the work you are doing. One question, do you do the onboarding with your client in a call or do you ask for the information beforehand and do it by your own?

    • @ashhasib
      @ashhasib  Рік тому

      Thank you. We usually send an onboarding form to the client to get all the info and have our team members do the onboarding.

    • @dylbmedia7504
      @dylbmedia7504 Рік тому +1

      What info do you need for onboarding? Not sure how to access or what to ask for to get the web builder to embed forms and widget

    • @mopeyd1ck721
      @mopeyd1ck721 Рік тому +2

      @@dylbmedia7504 You ever get an answer to this??

  • @christiancostello9764
    @christiancostello9764 Рік тому

    What happens if a lead texts the number you created? Would that also be forwarded to the client’s number?

    • @ashhasib
      @ashhasib  Рік тому

      No, you will find that in Conversations

  • @jakelopez-euphoricmedia7299
    @jakelopez-euphoricmedia7299 11 місяців тому

    Hey I was just wondering, why do you use elementor instead of just building the website out inside of ghl? Is element worth looking into for me or should I just build everything within ghl?

    • @ashhasib
      @ashhasib  11 місяців тому

      Hey man, Elementor is by far my favorite website builder because it gives me enough liberty to play around with the design and I know the exact method to keep the website super fast. GHL websites are good but if you want really dynamic websites with advanced functionalities, WordPress is still the best!

  • @maksimvozlic2947
    @maksimvozlic2947 Рік тому

    Hey love the video, I just have one question. Can multiple people login with the same username and pass with the standard $97 plan? Can two people be signed in at the same time?

  • @NikNik-px2jz
    @NikNik-px2jz Рік тому

    Can we connect both (The contact form & also the calendar to book appointments from the Go High level) on our website? Which is in WordPress or any other page builder?

    • @ashhasib
      @ashhasib  Рік тому

      Definitely you can. Just click on "Integrate Form" or "Integrate Survey" or the Calendar Code and copy-paste it to the website.

    • @Indefatigble212
      @Indefatigble212 Рік тому

      @@ashhasib do you need to ask for access to their website builder? or how is one able to add all of these implementations and features to their website

  • @brianclark7913
    @brianclark7913 Рік тому

    What is it called when you send them their monthly price and sign them up, and how do you lock the subaccount until they pay? I created the subaccount, created the user, and they got an auto email with their login info and are now in their account with apparently full access, but I haven't even gotten a credit card from them. They basically have a free account now I guess unless I erase it?

    • @NomosMKG
      @NomosMKG Рік тому +1

      Delete their user access

  • @noahcohen6426
    @noahcohen6426 9 місяців тому

    Nice. Do u not set up email and domain?

    • @ashhasib
      @ashhasib  9 місяців тому +1

      I usually have a general domain for all clients to setup emails and a separate one for funnels

  • @kabirvardhan
    @kabirvardhan 2 роки тому +1

    Does the new client get their login information automatically when they sign into Leadconnector app or we have to create a login and password for them?

    • @ashhasib
      @ashhasib  2 роки тому +1

      You will be creating logins when you are creating the user just like I showed in the video. Also the client will receive an email with username & password

    • @kabirvardhan
      @kabirvardhan 2 роки тому +1

      @@ashhasib I apologize for my ignorance but are you talking about creating an "Employee" and then giving them an email and password , that will be sent with the app link ?

    • @ashhasib
      @ashhasib  2 роки тому +1

      @@kabirvardhan That's correct. Creating an Employee means creating a user access for the client.

  • @MihaliIacob
    @MihaliIacob Рік тому

    I don't understand why you set your client as a user in his own sub-account?? How he can see your all sub -accounts if you set him as an Admin in a specific sub-account?

  • @elias_rb0646
    @elias_rb0646 9 місяців тому

    Which plan is this? The $297 one?

  • @MentholarX13
    @MentholarX13 2 роки тому

    Hey there Ash, great video as always! Quick question : Let's say I manage to sign a client but he already has a website and wants to keep it - Is there a way to import GHL features (chat widget, calendars) into his website? Thanks!

    • @ashhasib
      @ashhasib  2 роки тому

      Thanks. And to answer your question, of course, just like I showed in the video, the website was in WordPress and I connected forms, chat widgets, calendar, etc.

  • @ConfidentialRoofTalk
    @ConfidentialRoofTalk 10 місяців тому

    wish you shared the snapshot

  • @BusinessGrowthAutomations
    @BusinessGrowthAutomations 8 місяців тому

    Why dont you use the GHL website builder? Is there a reason?

    • @ashhasib
      @ashhasib  8 місяців тому

      I really love Elementor

  • @Realdanielmiguel
    @Realdanielmiguel 2 роки тому

    Thanks!

  • @jerrykarczewski
    @jerrykarczewski 2 роки тому

    Can a client login on desktop?

  • @KlintonGHL
    @KlintonGHL Рік тому

    Thank you

  • @abhinav-jain-
    @abhinav-jain- Рік тому

    Hi Hasib, is GHL availabe for indian cards? I tried putting my HDFC visa debit, but its saying "ur card doesnt support this kind of payment" even though I have sufficient funds.

    • @Troid-X
      @Troid-X 11 місяців тому

      Did you manage to add the same card in META ads Business-manager?

    • @abhinav-jain-
      @abhinav-jain- 11 місяців тому

      @@Troid-X nope, never tried it, but pretty sure they will accept it as they have currency as INR, ghl has it in follars

  • @theroadtoamillion
    @theroadtoamillion Рік тому

    This is a great video. Very helpful. Thank you

  • @bslmarketing
    @bslmarketing Рік тому

    Hey can I get your snapshot?

  • @alviislam4412
    @alviislam4412 Рік тому

    Awesome video brother, I had a question, I am currently in USA, but next month will be visiting Bangladesh, will I still be able to receive calls, messages, and most imortantly be able to make calls directly from different sub accounts with Go high level If i am in Bangladesh? Just like I am currently using it here, would I have the same privilege if i decide to work from BD and keep track and even make calls?
    Thank you in advance

    • @ashhasib
      @ashhasib  Рік тому

      I think you can do it through the app although I'd recommend asking their support as it's a unique case.

  • @jayko888
    @jayko888 Рік тому

    Does the client have to pay for go high level to have access to his CRM or does he get to use it once you make him a sub account?

    • @ashhasib
      @ashhasib  Рік тому

      We sell it as a monthly subscription

  • @sarthak1317
    @sarthak1317 9 місяців тому

    Hi, Using go high level text/phone integration requires your business to be listed in USA/Canada to use Lead Connector phone system.
    Aapne isko kaise solve kiya? or is it not possible?

  • @Uneek_05
    @Uneek_05 8 місяців тому

    You're genius man.. how can i contact you

  • @khadijatopakunle9164
    @khadijatopakunle9164 8 місяців тому

    Is it compulsory to always get a phone number. Some clients don't need the call features?

    • @ashhasib
      @ashhasib  8 місяців тому

      not compulsory, only get it if you need it