Zaptec Go EV charger | review after 18 months of use

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  • Опубліковано 3 гру 2024

КОМЕНТАРІ • 89

  • @hotdogsoup-nl
    @hotdogsoup-nl  4 місяці тому +5

    The Zaptec Sense P1 load balancing unit, which connects directly to a P1 meter port without any extra converters, is available july 2024. The Zaptec article number is 900-00114 and it costs about €99.

    • @GjaltBloembergen
      @GjaltBloembergen 4 місяці тому +2

      Think this asks for another video! Do you also have experience with backoffice services and zaptec?

    • @ottaviopalazzi5228
      @ottaviopalazzi5228 Місяць тому

      Is the Zaptec Sense P1 load balancing unit finally compatible for the Netherlands too?

    • @hotdogsoup-nl
      @hotdogsoup-nl  Місяць тому +1

      @@ottaviopalazzi5228 yes

  • @DenkoYugo
    @DenkoYugo Місяць тому +4

    Thanks voor de duidelijke video's. Uiteindelijk voor dezelfde set gegaan als jij hier laat zien. Werkt toppie

  • @paulpschierer-barnfather6453
    @paulpschierer-barnfather6453 Рік тому +9

    Thank you so much for this clear and honest review 🙏 We really appreciate the suggestions and we hear you about dynamic load balancing/cable lock/unlock without the app/analytics tracking. We're on it...

    • @paulpschierer-barnfather6453
      @paulpschierer-barnfather6453 Рік тому +3

      PS: the "I have to lock back in to the app each time" bug should now be fixed in the latest app release.

    • @greenfrog58
      @greenfrog58 Рік тому

      Why doesn’t load balance work? Is there no support / right hardware?

    • @hotdogsoup-nl
      @hotdogsoup-nl  Рік тому +1

      Zaptec Sense is not yet compatible with P1 meters.

  • @loganx77
    @loganx77 15 днів тому +1

    Just found your video about zaptac. About to get one installed next week. looking forward to seeing it installed and use it.

    • @hotdogsoup-nl
      @hotdogsoup-nl  15 днів тому +1

      Great! Let me know what you think!

    • @loganx77
      @loganx77 15 днів тому

      @hotdogsoup-nl absolutely. I took a look at the offer about the dynamic load balancing and it's one from enegic.

  • @michaelw.787
    @michaelw.787 Рік тому +1

    Same here, works as it should be! Iam really happy with it

  • @hanshorst007
    @hanshorst007 Рік тому +1

    Thanks for the update! I'm going to buy one soon... and i'm hoping Zaptec Sense will soon come to Germany!

  • @andy545i
    @andy545i 9 місяців тому +3

    Thanks for the review. Was looking into the Zaptec go and couldn’t figure out why it would use a third party load balancer device. Strange they sell a product in NL without their own load balancer being compatible in the P1 meters here - most people need this in their household to have a smooth experience. I’ve also been reading in forums about the Tiber pulse probs…So then that’s a deal breaker for me until zaptec sense becomes compatible.

    • @bshogeman
      @bshogeman Місяць тому

      And still.. now the zaptec Go 2 is coming... It seems like that one has normal solar and load balancing support. But still you need internet for it to work. The Easee seems better in this.

  • @Parklive_uk
    @Parklive_uk 6 місяців тому +2

    Try using the Enegic as your load balancing device. It works perfectly. We use it on every installation in the UK now. It can read the power supply via CTs if you can't connect to the meter with RJ12 connector (virtually no UK smart meters allow a connection yet - don't ask me why..)

  • @Mattias_Nilsson
    @Mattias_Nilsson 9 місяців тому +1

    Amazing honest review 👍

  • @theCountOfTotal
    @theCountOfTotal 9 місяців тому +1

    Thanks for the long term review. The Zaptec GO is probably what I will go for.
    One question: is it possible to dim or disable the light? I want to install my charger on the front of my house but i don’t want a light circle to be visible all night long while it’s charging…

  • @hw1221995
    @hw1221995 Рік тому +2

    Do they really offer Tibber products in your country? Mainly tought it was a Norwegian market product, and here it works quite well.

    • @hotdogsoup-nl
      @hotdogsoup-nl  Рік тому

      Yes, Tibber is active here as a utility company. They’re also operating in Germany.

  • @kapa8277
    @kapa8277 3 місяці тому +1

    Great review! There is just one thing I didn't get: in the first review you said you cannot start and stop charging from the app, I wonder if this feature has been added. I also wonder if you tried the WiFi connection. Thank in advance

    • @hotdogsoup-nl
      @hotdogsoup-nl  3 місяці тому +1

      Yes the start / stop works now, from the app. And the WiFi works correctly :)

  • @johnschmidt371
    @johnschmidt371 2 місяці тому +1

    Thanks for video 👍

  • @fatcat432
    @fatcat432 2 місяці тому +1

    Just installed a new Zaptec Go (as suggested by the electrician) for my 2nd house and missed the Easee (which I got for my 1st house) app already :)))))) where is the setting to limit your amperage? where is the setting of time limit (when to start and when to stop)? Zaptec app is simple but it seems to be too simple for me...

    • @hotdogsoup-nl
      @hotdogsoup-nl  2 місяці тому

      More advanced settings can be found in the Zaptec portal on portal.zaptec.com

  • @edwin5627
    @edwin5627 11 місяців тому +1

    Great video! Love how you thoroughly review and in the meantime fill the jira backlog of Zaptec 😂. Do you know whether Zaptec supports V2H yet? Looking for a home charge for a Kia EV6? Many thanks!

    • @hotdogsoup-nl
      @hotdogsoup-nl  11 місяців тому

      I don’t think that is supported but you have to ask Zaptec to be sure 👍🏻

  • @MsNVvK
    @MsNVvK 7 місяців тому +2

    Is er al zicht op load balancing via de P1 poort in NL?
    Ervaringen? Ook met de Zaptec sense ?

    • @hotdogsoup-nl
      @hotdogsoup-nl  7 місяців тому +2

      Ongeveer eind mei komt Zaptec met een P1 Sense die in één apparaat zit. Je hebt dan geen bundels meer nodig met verschillende andere converters of apparaten.

    • @MsNVvK
      @MsNVvK 7 місяців тому +2

      @@hotdogsoup-nl ok ! Interessant, we gaan het bekijken. E.

    • @artimkalash3347
      @artimkalash3347 5 місяців тому

      Is hij al te koop?

    • @hotdogsoup-nl
      @hotdogsoup-nl  5 місяців тому

      @@artimkalash3347 laatste nieuws is uitlevering in juli in Nederland

  • @joostenzoe
    @joostenzoe 10 місяців тому +1

    Nice video! I have the Zaptec Go now for a month, no problems with logging out / resuming, very happy with the charger.
    I'm looking for a load balancing solution, I will try the Tibber Pulse (I used to have a Tibber account for the energy and didn't have any problems with the app (iPhone), so my account is still active. I will let you know how it went.

    • @artimkalash3347
      @artimkalash3347 5 місяців тому

      Let us know please

    • @joostenzoe
      @joostenzoe 5 місяців тому

      @@artimkalash3347It works flawlessly now for a couple of months. The load balancing is scaling down properly and back to max speed when possible again. Happy with it!

  • @teo4618
    @teo4618 Місяць тому

    Hey man, if you had to choose between zaptec go and ratio solar, which one would you choose?

    • @hotdogsoup-nl
      @hotdogsoup-nl  Місяць тому

      I have no knowledge about the ratio solar unfortunately.

  • @porvoonosho
    @porvoonosho 3 місяці тому +1

    So you don't use the spot pricing optimization feature? Isn't it the most important thing with this charger?

    • @hotdogsoup-nl
      @hotdogsoup-nl  3 місяці тому

      No because I have a fixed tariffs contract so there is no use for me. It would not be fair to attempt to test it.

    • @porvoonosho
      @porvoonosho 3 місяці тому

      @@hotdogsoup-nl Oh. Oh... Hope it ends soon.

  • @sutters7251
    @sutters7251 4 місяці тому +1

    I’m having trouble getting mine to charge on the schedule. I plug it in -it goes green light as though it’s waiting for the scheduled charge to start but when the timer hits charge time it doesn’t charge. I have to check it’s working realise it’s not and then start the charge myself by hitting resume charge button on the app. Sometimes I then have to authenticate to get it to start charging even though it’s in the schedules charging period….disappointing, am I doing somthing wrong!?

    • @hotdogsoup-nl
      @hotdogsoup-nl  4 місяці тому

      I don’t use the scheduling but have encountered once that the light remained green and charging did not start. I think this is a backend glitch and it’s best if you contact Zaptec support with this issue.

  • @anthonyonwuna2289
    @anthonyonwuna2289 6 місяців тому +1

    My Zaptec go is not charging faster than 4.3kw, when eco mode is off. How do I get it to run faster? Thank you

    • @atleundrum4799
      @atleundrum4799 6 місяців тому +2

      Hi, I wish I could give you a simple answer right here on UA-cam. But alas I can't. So I would suggest that you contact us (Zaptec in your country) or your innstaller to get some help or more information on why this is happening.

  • @hanslambert607
    @hanslambert607 7 місяців тому +1

    Ik zie op het internet dat er een Zaptec Go sense P1 bundel wordt aangeboden die in NL zou moeten werken. Iemand ervaring hiermee?

    • @hotdogsoup-nl
      @hotdogsoup-nl  7 місяців тому +2

      Ongeveer eind mei komt Zaptec met een P1 Sense die in één apparaat zit. Je hebt dan geen bundels meer nodig met verschillende andere converters of apparaten.

  • @MadMikeInvest
    @MadMikeInvest 5 місяців тому +1

    Hello, can I manuel set the Zaptec Go to charge at 5kW or 10kW? I have solarpanel and sometimes I want to slowcharge at example 5kW.

    • @hotdogsoup-nl
      @hotdogsoup-nl  5 місяців тому +1

      You can set the max fuse value and charging limits, plus a scheduled power control in the Dashboard (web site) but not in the app.

    • @jeroenverheggen3530
      @jeroenverheggen3530 3 місяці тому +1

      Hi!
      I’m interested in a zaptec as well
      If I use a 3 phase 16Amps fuse. Do you set the zaptec on 16A?

    • @hotdogsoup-nl
      @hotdogsoup-nl  3 місяці тому +1

      @@jeroenverheggen3530 Yes the zaptec fuses are 3x16A and the main fuse is 3x25A so in the settings I put the Zaptec on 16A.

  • @dhtxse
    @dhtxse Рік тому

    Great video! I'm looking into buying a charger for the first time, and the Zaptec Go is being offered at a very competitive price by my electric company. I gather that you are very pleased over all with the unit overall.
    I understand that the setup is done using the app or through the manufacturers portal. Is this the usual way for many charger brands? Do you know if it's possible to do basic setup locally on the unit if you dont have internet? How about daily use? If the company goes under, are you stuck with a brick?

    • @hotdogsoup-nl
      @hotdogsoup-nl  Рік тому +1

      There are chargers that have no internet connection at all and the are set up on the device itself. It is indeed a concern that if companies go under, you can no longer use the device. That's why you should always look at the company that made it. That's why I'd never buy from an unknown small company. But it is indeed a risk.

    • @dhtxse
      @dhtxse Рік тому

      @@hotdogsoup-nl Indeed. On that note, the Tibber Pulse unit is basically a MQTT client with a local config UI, and can be coaxed into working with home assistant for example.

    • @paulpschierer-barnfather6453
      @paulpschierer-barnfather6453 Рік тому +3

      You can configure a Zaptec Go using nothing more than the built-in rotary switch. We don't recommend this, because you won't be able to access all the features using this method, but the charger will still work. Likewise, Zaptec Go will function as a basic charge point without any connection to the internet; again, you won't get all the features, as some of these need a connection to the Zaptec cloud. We recognise that customers need to be able to use their charge point without dependency on Zaptec. I hope this helps!

    • @dhtxse
      @dhtxse Рік тому +3

      ​@@paulpschierer-barnfather6453Thanks for the reply, this is great to know. The installation has been ordered :)

  • @basvandijk3004
    @basvandijk3004 7 місяців тому

    Where did the EV video go?

    • @hotdogsoup-nl
      @hotdogsoup-nl  7 місяців тому

      It was accidentally deleted. It's back now: ua-cam.com/video/o7NTnEhJP7w/v-deo.html 😀

  • @NeverFrosted
    @NeverFrosted Рік тому +2

    je engelse accent is goed maak je geen zorgen

  • @kitchenlight
    @kitchenlight Рік тому +1

    Je geeft aan dat die Tibber Pulse app vreselijk is, maar werkt de load balancing in combi met de Zaptec, of heb je de combi in z’n geheel niet aan de praat gekregen?

    • @hotdogsoup-nl
      @hotdogsoup-nl  Рік тому

      Niet aan de praat gekregen.

    • @kitchenlight
      @kitchenlight Рік тому

      Enig idee waar het aan lag? Het zou voor mij een reden zijn om de Zaptec Go niet te kopen, als ik geen load balancing heb!

    • @hotdogsoup-nl
      @hotdogsoup-nl  Рік тому +2

      @@kitchenlight Tibber app deugt niet; selecteren van je auto bijvoorbeeld werkte niet eens. Account aanmaken gaf errors, account verwijderen gaf errors, load balancing gaf errors. Zaptec werkt wel aan een P1 optie heb ik begrepen, maar het is niet bekend wanneer dit klaar is. Met de Zaptec Sense schijnen sommige mensen ook hobby implementaties te maken, maar ik wil iets dat “out of the box” werkt.

    • @frank4fjr
      @frank4fjr 9 місяців тому +1

      @@hotdogsoup-nl Is dit nog niet opgelost? Ik had een laadpaal die door verkeerd aansluiten door monteur bij toevoegen load-balancer uitgebrand is. Nu biedt de leverancier aan om de laadpaal te vervangen door een Zaptec Go. Als ik dan load-balancing nodig heb en tibber is de enige oplossing word ik daar niet gelukkig van. Ik heb wel een data-kabel liggen tussen meterkast en de laadpaal dus een vaste verbinding naar de meterkast is mogelijk.

    • @hotdogsoup-nl
      @hotdogsoup-nl  9 місяців тому +1

      @@frank4fjr nee ik heb het niet meer geprobeerd en ik wacht op een load balancing optie van Zaptec zelf. De Zaptec Go heeft geen aansluitingen voor een datakabel o.i.d.

  • @VirgilSmit
    @VirgilSmit 11 місяців тому

    Easee equalizer p1 loadbalancing

    • @hotdogsoup-nl
      @hotdogsoup-nl  7 місяців тому

      does that work with the Zaptec Go?

  • @edmuff82
    @edmuff82 Рік тому

    Both mine and my brothers Zaptec GO has failed, probably due to cold weather, and will have to be replaced.

    • @hotdogsoup-nl
      @hotdogsoup-nl  Рік тому

      That’s horrible to hear. Do you still have warranty?

  • @OptiVids
    @OptiVids Рік тому

    The GDPR law dictates that sharing data can’t be done without consent (first). So they should have made you opt in when they implemented that. A simple email to request this should be enough to legally make them do it.

    • @paulpschierer-barnfather6453
      @paulpschierer-barnfather6453 Рік тому +2

      I spoke to our Zaptec App product manager and they've confirmed we don't transmit any personal data via crashlytics. We use it to send crash dumps only. Apologies: we should have made this clear. This will be fixed in a future release.

  • @ThijsVerm
    @ThijsVerm Рік тому +1

    Leuke review wellicht maar doe het lekker in het Nederlands want van dit steenkolenengels zakt mijn broek af.