Strategizing and Integrating GenAI into Your Enterprise Support Ecosystem

We're excited to announce that the third episode of The Customer Service Show is out!
In this episode, our host, Garima Aneja, is joined by industry experts Patricia Lughezzani, Founder of PL Support Solutions and Executive Advisor at Grazitti Interactive, and Bharat Sethi, Product Manager at SearchUnify, to dive deep into the transformative world of Generative AI for Customer Support.
Here's a glimpse of what you can expect in this episode:
TSIA AI Capabilities Landscape: Understand the latest trends and advancements in AI for customer support.
Building a Multi-Year Roadmap for GenAI: Learn strategies for planning and implementing Generative AI in your support ecosystem.
SearchUnify's GenAI Capabilities: Discover how SearchUnify's innovative solutions are driving success in self-service and agent support.
Planning Horizon for GenAI Capabilities: Get insights into future-proofing your support strategy with GenAI.
Watch Now and stay ahead in the ever-evolving landscape of customer support! Don't forget to like, share, and subscribe for more episodes packed with industry insights and expert discussions!