Overcoming Employee Fears Around GenAI Adoption to Drive Business Value

Welcome to the 5th episode of The Customer Service Show. In this exciting episode, our host Garima Aneja from SearchUnify is joined by two distinguished experts: Patricia Lughezzani, Founder of PL Support Solutions and Executive Advisor at Grazitti Interactive, and Daniel Reese, Vice President of Enterprise Engagement Services at Deltek.
This episode is packed with actionable insights and expert opinions that will help you navigate the integration of Generative AI in customer support, enhancing both employee experiences and business value.
Here's what you can expect from this episode:
Strategies to help employees embrace Generative AI without fear and uncertainty.
Evolving landscape of training and career paths in the AI-driven world.
Advanced tools enhancing productivity and efficiency in customer support roles.
Tangible benefits AI brings to employees and organizations alike.
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To know more, visit: www.searchunif...
Have questions or thoughts on today’s episode? Drop them in the comments below! We’d love to hear from you.
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#CustomerServiceShow #GenerativeAI #CustomerSupport #AIAdoption #BusinessValue #searchunify
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To know more, visit: www.searchunify.com/the-customer-service-show/