2022 Mid-Year Briefing - Plenary Session #3: Reshaping Emergency Communication Centers (ECCs)

How emergency communications operations evolved during the pandemic is well-understood. Increased violence nationally has now warranted the increased scope, responsibility and direct engagement of PSAPs in data collection, assessment and analysis as well. Panelists share their view of this evolution.
Speakers:
Ed Craig, Chair, IJIS Emergency Communications & Response Advisory Committee (ECR-AC), and SmartResponse
Bob Finney, Director of Communications Technology, Collier County Sheriffs Office
Sarah Hughes, Prize Challenge Specialist, National Institute of Standards and Technology
Jim Pingel, Vice President and Director, Data Integration and Analytics, Mission Critical Partners