Girl, 13, died after sipping Costa hot chocolate due to 'failure to follow allergy processes'

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  • Опубліковано 10 вер 2024
  • A 13-year-old girl with a severe dairy allergy died after drinking a Costa Coffee hot chocolate following a "failure to follow the processes in place to discuss allergies", an inquest has concluded.
    Hannah Jacobs, who had been severely allergic to dairy, fish and eggs since she was a toddler, died within hours of having a sip of the drink that contained cow's milk.
    Lawyers for the family said allergy training was "not taken seriously enough".
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КОМЕНТАРІ • 228

  • @GradoRuns
    @GradoRuns 25 днів тому +54

    Hannahs Mum is the culprit here. Imagine trying to land this on a minimum wage barista.

    • @burlhorse61
      @burlhorse61 25 днів тому +2

      how could they prove who's telling the truth??

    • @prathapanjohn
      @prathapanjohn 25 днів тому +1

      ​@@burlhorse61exactly, some idiots like @GradoRuns post senseless comments.

    • @decoyfox
      @decoyfox 25 днів тому +2

      I kinda agree, considering vegan hot chocolate powder is rarely vegan - lacto free

    • @Dontbiteit
      @Dontbiteit 25 днів тому +4

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @Dontbiteit
      @Dontbiteit 25 днів тому +2

      ​@@burlhorse61THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @Arielle1309
    @Arielle1309 25 днів тому +105

    If I have such a serious and deadly allergy, I'm not eating or drinking out like that. I'm not trusting anyone to serve me food.

    • @Beepbeepbeepbe
      @Beepbeepbeepbe 25 днів тому +6

      Yeah but this girl was 13. Failure on Costa and it’s staff

    • @joet8862
      @joet8862 25 днів тому +12

      Yeah I certainly ain’t trusting a young minimum wage worker with a poor grasp of English, if I’m that vulnerable to such commonly used ingredients

    • @BBCLookNorth
      @BBCLookNorth 25 днів тому +12

      ​​@@BeepbeepbeepbeOn the other hand it was Hannah's Mother that placed the order.
      Also, neither Mother or Daughter bothered to carry an EpiPen despite severe allergies!.

    • @Beepbeepbeepbe
      @Beepbeepbeepbe 25 днів тому

      @@BBCLookNorth sad.

    • @BBCLookNorth
      @BBCLookNorth 25 днів тому +3

      @@Beepbeepbeepbe i agree.Tragic and was avoidable.

  • @user-ug8wx5er1w
    @user-ug8wx5er1w 25 днів тому +37

    No way would I be buying drinks from others like that if I could die at any minute, trusting complete strangers in the UK? No way!. Sad.

    • @Dontbiteit
      @Dontbiteit 25 днів тому +2

      After days and hours of trying to figure out how to scam a big company for a good payout this is the plan they came up with. Wow. Worth? 🎉

    • @jujutrini8412
      @jujutrini8412 25 днів тому +1

      Not just the UK, anywhere!

  • @iBunZz360
    @iBunZz360 25 днів тому +62

    If I was severely allergic to dairy to the point it could literally kill me, I just wouldn't go to coffee shops that serve hundreds of drinks a day with milk. I'd also make sure I have medication on me.

    • @jujutrini8412
      @jujutrini8412 25 днів тому +1

      Same. In fact I would not be eating at any restaurants at all and always carry my epipen. And if I felt any signs or symptoms of anaphylaxis I would seek proper medical attention IMMEDIATELY.

    • @creativeamerican8811
      @creativeamerican8811 25 днів тому +3

      If I was about to go to the dentist I wouldnt have a hot chocolate.
      That’s been the bit that has confused me the most.

  • @Leon-k5f6i
    @Leon-k5f6i 25 днів тому +42

    Always carry a epi pen

    • @Dontbiteit
      @Dontbiteit 25 днів тому +2

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @MsKenzo7
    @MsKenzo7 25 днів тому +40

    Not carrying an epipen it’s a crazy decision

    • @burlhorse61
      @burlhorse61 25 днів тому +2

      its suicidal-accidents happen

    • @margaretginty6611
      @margaretginty6611 25 днів тому +1

      I was at one point going to suggest establish keep an epipen to hand until I saw the price, cost. In England ca close to £50 and not sure the lifespan

    • @MsKenzo7
      @MsKenzo7 25 днів тому

      @@margaretginty6611 medication in this country is so expensive in comparison with the rest of Europe. I can’t never comprehend why?

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      ​@@burlhorse61THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @Fab666.
    @Fab666. 25 днів тому +25

    It happens regularly where a busy coffee shop might use the wrong milk, it happens allot maybe every 30 coffees I have in a month they get 1 wrong. But why would u eat or drink out without an epi pen if ur allergic to dairy and nuts! Hot chocolate powder usually has traces of both.
    And then the chemist didn’t have the right epi pen! This is a terrible thing but blaming Costa isn’t exactly fair, the blame is obvious when it boils down

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @stephenwhite345
      @stephenwhite345 25 днів тому

      Drinking chocolate is simply a mix of Cocoa and Dried Milk.

  • @Pange3
    @Pange3 25 днів тому +97

    People with severe allergies ALWAYS KEEP THEIR EPIPEN ON THEM!

    • @MrAnon-g7m
      @MrAnon-g7m 25 днів тому +14

      That doesn't mean that the person will survive this kind of ignorant comment really doesn't help the situation. What's better? Is people not being given stuff that kills them in the first place

    • @persephone3309
      @persephone3309 25 днів тому

      Sometimes Epipen isn't enough. Some people keep 2 with them in case one doesn't work. Usually 2 will work but depending on how bad it is and the circumstances, people can still die even when they have their Epipen. Nothing is 100% guaranteed.

    • @Dontbiteit
      @Dontbiteit 25 днів тому +3

      DUH!!!!!! Someone's looking for a payout.... *cough* *cough* mum? Bet there's a gofundme up already....

    • @Jock1
      @Jock1 25 днів тому +1

      Youre correct, but today, we're out to punish someone, so ...

    • @user-fk8rb8ue5h
      @user-fk8rb8ue5h 25 днів тому +2

      @@MrAnon-g7m what happened to personal responsibility? Who on earth would buy and drink a hot chocolate if they had any kind of milk allergy.

  • @RebekkaHay
    @RebekkaHay 25 днів тому +18

    Why would she even buy a hot chocolate from a store? Did she even ask for the ingredients list?

    • @userunknown72828
      @userunknown72828 25 днів тому

      ill tell u the story: so hannah was lactose intolerant and she had died in allergic reaction at hospital at barking in feb 8th. rest in peace

    • @alimmiah4592
      @alimmiah4592 25 днів тому

      Apparently her mother took her there after a dentist appointment. So the mother was there.

    • @krishnan-resurrection714
      @krishnan-resurrection714 23 дні тому

      de mubber bought de hod chocolad fur de dawter .

  • @Martynjs
    @Martynjs 25 днів тому +31

    Something I do not understand when I hear of these tragic events is why someone who has a life-threatening allergy would even consider consuming something not prepared by themselves. It is illogical. It is LITERALLY like walking through a den of snakes and expecting not to get bitten. Personal responsibility is the prime consideration in a case like this.

    • @Dontbiteit
      @Dontbiteit 25 днів тому +8

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @mpoohda9474
      @mpoohda9474 25 днів тому +3

      She’s 13

    • @moonstonejan
      @moonstonejan 24 дні тому +1

      Same thoughts

    • @KingMarProductions
      @KingMarProductions 11 днів тому

      Yes sad and her mom didn’t take the proper steps to be ready, if she knew that she should have had a pin in ever bag and pocket she has but she didn’t, I don’t blame the coffee spot that’s moms fault

  • @BosskV2
    @BosskV2 25 днів тому +52

    If I were that badly allergic I wouldnt trust anyone accept myself to make a hot drink

  • @decoyfox
    @decoyfox 25 днів тому +44

    there's almost always milk powder in hot chocolate powder already, using soy with that will still cause a reaction

    • @roseanncampbell3168
      @roseanncampbell3168 25 днів тому +1

      She was allergic to the protein in cows milk not the soya milk which is rare to have an allergy to

    • @Baz-Ten
      @Baz-Ten 25 днів тому +14

      @@roseanncampbell3168 Hi, read comment again -There is already milk powder in the hot chocolate powder

    • @userm-m4k
      @userm-m4k 25 днів тому +2

      ​@roseanncampbell3168 the chocolate powder used at Costa may have contained milk in it. So really the ingredients should have been read thoroughly. Some brand of chocolate powders contain milk whilst others do not.

    • @roseanncampbell3168
      @roseanncampbell3168 25 днів тому +1

      @@userm-m4k well the inquest found it didn't and it was the cows milk added to it that caused her allergic reaction

  • @mrmp863
    @mrmp863 25 днів тому +30

    Why the hell was she in a coffee house with a known fatal milk allergy..... unbelievable from the parents lets say it as it is.

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @shakeynige
      @shakeynige 12 днів тому

      She's looking for a payout.

  • @Alasdair-u6v
    @Alasdair-u6v 25 днів тому +21

    Parent should've double checked on receiving the drink and handing it to her daughter either by asking staff or tasting it

    • @Dontbiteit
      @Dontbiteit 25 днів тому +2

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @slabbygabby
    @slabbygabby 25 днів тому +64

    But who is drinking hot chocolate with a milk allergy?

    • @Cappellano
      @Cappellano 25 днів тому +9

      Hot chocolate can be made without dairy.

    • @slabbygabby
      @slabbygabby 25 днів тому +11

      @@Cappellano but what is the likelihood in a coffee shop at that

    • @BBCLookNorth
      @BBCLookNorth 25 днів тому +9

      ​​​​@@CappellanoWith regards to Costa Hot Chocolate Powder. Costa states that it's not suitable for consumption by those with dairy allergies due to the risk of cross-contamination with milk during production.
      Even if a request to make up a drink using soya is successfully communicated to the barista, a sizable risk still remains. This is presented as stated in the 'allergen bible' available to Costa staff and customers alike.
      There was a breakdown in communication and both parties were at fault IMO.
      This is reflected in recommendations of the report.

    • @TheAMshow_
      @TheAMshow_ 25 днів тому

      🤡

    • @Dontbiteit
      @Dontbiteit 25 днів тому +5

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @user-oc7hm6ox7e
    @user-oc7hm6ox7e 25 днів тому +19

    I won't put my life in someone's hand if I had such a severe allergy. The slightest mishap can cause death. Tragic.

    • @Dontbiteit
      @Dontbiteit 25 днів тому +1

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @fadyanassor6934
    @fadyanassor6934 25 днів тому +22

    Poor staff that served the hot chocolate was doing their job,unfortunately, the mother should've been more careful RIP

    • @Ghost-Dna
      @Ghost-Dna 25 днів тому +4

      She told them and requested soy milk. The server made the mistake.

    • @sabreline9845
      @sabreline9845 25 днів тому +2

      ​@@Ghost-Dna Hot chocolate is made from milk

    • @Ghost-Dna
      @Ghost-Dna 25 днів тому +2

      @@sabreline9845 not all hot chocolate genius.

    • @userm-m4k
      @userm-m4k 25 днів тому +4

      ​@@Ghost-Dna yes true but the chocolate powder used at Costa could have contained milk. Ingredients should have been read by the mother as well as the staff in allergy training.

    • @devianadkar7969
      @devianadkar7969 23 дні тому +1

      ​@Ghost-Dna yes but it was made with dairy milk chocolate.

  • @user-oc7hm6ox7e
    @user-oc7hm6ox7e 25 днів тому +9

    I will physically see what they put into the drink if I knew I was gonna die if I didn't.

    • @Dontbiteit
      @Dontbiteit 25 днів тому +1

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @T5Zplayer
    @T5Zplayer 25 днів тому +19

    Sad and scary story but I don't understand what Costa did wrong?

    • @prathapanjohn
      @prathapanjohn 25 днів тому +1

      No listening customer, possibly? Or the customer did not mention. I am not sure what happend here. But this is a sad incident for a mother to loose her loved ones.

    • @Dontbiteit
      @Dontbiteit 25 днів тому +1

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @martasilva7167
      @martasilva7167 21 день тому

      They didn't follow the allergens protocol.

  • @plinble
    @plinble 25 днів тому +32

    Very sad and regrettable. My view is that with such a dangerous allergy people should be prescribed pharma grade food. Don't think it's fair to put such a burden on food companies and workers.

    • @Dontbiteit
      @Dontbiteit 25 днів тому +1

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @Kim-ss5bb
    @Kim-ss5bb 25 днів тому +8

    This is why i would never let someone else make my drink especially if one sip would kill me didn't she have an epi pen

  • @markkendall6144
    @markkendall6144 25 днів тому +14

    Once again the parent putting it on anyone but them selves even though she wasnt carrying her epi pen, if i had an allergy that was that bad i wouldnt had any else making my food or drink

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @jannyjan90
      @jannyjan90 23 дні тому

      @@Dontbiteit WHERE DOES IT SAY THAT

  • @Goozo612
    @Goozo612 25 днів тому +7

    Imagine having a severe allergy and trusting a total stranger to prepare your food and drink! Lmmfao 🤡🥱🙄

    • @onesong2001
      @onesong2001 25 днів тому +1

      I can't. My brain works.

  • @user-jx6ez7xk9m
    @user-jx6ez7xk9m 25 днів тому +5

    why would she take a chance and drimk something outside her home?

  • @nickinthefield4202
    @nickinthefield4202 25 днів тому +8

    The world is a dangerous place for people with severe allergies, all sufferers can do is cover the many possible eventualities by never leaving home without their epipen…very sad story

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @AndrewJohnWard
    @AndrewJohnWard 25 днів тому +19

    This is not Costas fault it's hers and her mother's fault

    • @Dontbiteit
      @Dontbiteit 25 днів тому +1

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @HP23569
    @HP23569 25 днів тому +14

    Why would anybody with any sense take that massive risk🤷‍♂️ The mind boggles!

    • @prathapanjohn
      @prathapanjohn 25 днів тому

      What is the risk here?

    • @Dontbiteit
      @Dontbiteit 25 днів тому +1

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @jujutrini8412
      @jujutrini8412 25 днів тому

      @@prathapanjohn What happened.

  • @AlOh-2
    @AlOh-2 25 днів тому +15

    Meanwhile in Ireland.
    Ignore what happened to our soldier!

    • @jannyjan90
      @jannyjan90 23 дні тому +1

      Why .. what happened?

  • @pablopablo3834
    @pablopablo3834 25 днів тому +2

    I know that Costa staff screwed up monumentally but If I had a family member or me who had an allergy that severe to something I've got an epi-pen on me 24/7 and so have they. Why not carry one just encase something like this happens. Its so sad and stupid that she died from something that was totally unavoidable by both parties.

  • @mathewculver1993
    @mathewculver1993 25 днів тому +3

    It’s hardly Costa’s fault that the purchaser didn’t worry about their own safety

    • @TimothySamuel-os2zw
      @TimothySamuel-os2zw 25 днів тому +3

      Exactly. The mum's to blame for this s**t

    • @6079_SMITH_W
      @6079_SMITH_W 25 днів тому +4

      @@TimothySamuel-os2zw People always look to blame someone else.
      The Ednan-Laperouses are still on the warpath.
      When will people who can't eat certain foods take responsibility and stop pretending it's for someone else to keep them safe?

    • @Squishy-ho7zd
      @Squishy-ho7zd 4 дні тому

      @@TimothySamuel-os2zwshe asked for soy

    • @TimothySamuel-os2zw
      @TimothySamuel-os2zw 4 дні тому

      @@Squishy-ho7zd Yeah. But she neglected the EpiPen.

  • @barnem108
    @barnem108 25 днів тому +4

    i would go where near somwhere that sells somthing that could kill me

  • @100Noddy
    @100Noddy 25 днів тому +24

    Very sad.
    Understandable, but mother is trying to shift the blame to someone else for her own failings.

  • @user-uk1uu9vt8z
    @user-uk1uu9vt8z 25 днів тому +11

    Too sad 😢.

  • @bluecheese4877
    @bluecheese4877 11 днів тому +1

    Let me clarify what happened: the same person that forgot to ask for soya forgot the epipen.

  • @NoWindNoSunNoPower
    @NoWindNoSunNoPower 25 днів тому +10

    How much money are they looking for?

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @BBCLookNorth
      @BBCLookNorth 25 днів тому +1

      'Ghetto lotto' attemp?.
      Fentanyl Flloyd's extended family/ troop got millions!.

    • @alanhargreaves-thevoiceofr2361
      @alanhargreaves-thevoiceofr2361 23 дні тому +1

      kick em back ...con artists.

  • @Monolithinteal
    @Monolithinteal 25 днів тому +24

    No blame on parents?

    • @Cappellano
      @Cappellano 25 днів тому +3

      What could the parents be blamed for?

    • @natashaj9169
      @natashaj9169 25 днів тому +5

      People are really good at blaming others 100% for what has occurred....

    • @Monolithinteal
      @Monolithinteal 25 днів тому +7

      @@Cappellano taking their daughter into a premises that will have allergen risk attached to it.
      Always someone to blame and never any accountability in this pathetic country

    • @HP23569
      @HP23569 25 днів тому +7

      ​@@MonolithintealAnyone with any common sense would'nt take that risk, putting someones life in the hands of a costa worker making a hot drink.

    • @Alasdair-u6v
      @Alasdair-u6v 25 днів тому +3

      @@Cappellano Parent should've double checked on receiving the drink and handing it to her daughter either by asking staff or tasting it

  • @dondraper2488
    @dondraper2488 25 днів тому +3

    I’m really allergic to radiation ☢️
    I often go on holiday to Chernobyl….

  • @Pange3
    @Pange3 25 днів тому +7

    Dental practices have epipens!

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @jannyjan90
      @jannyjan90 23 дні тому

      Do they?
      Genuine question.. because i don't know if it is the sort of first aid kit type thing they'd have but i would assume if it was avaliable to do they would

  • @DatDirtyDog
    @DatDirtyDog 25 днів тому +28

    A hot chocolate right before a dentist appointment?

    • @prathapanjohn
      @prathapanjohn 25 днів тому +1

      Why? What is wrong with that?

    • @Dontbiteit
      @Dontbiteit 25 днів тому +3

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @Dontbiteit
      @Dontbiteit 25 днів тому +2

      Some people .....

    • @user-ry6uf5dp1l
      @user-ry6uf5dp1l 25 днів тому

      I still don’t understand on the whole situation but did this girl had an injection at the dentist 🦷!??
      Allegedly allergic reaction will happen on spots!??

    • @steveblack610
      @steveblack610 25 днів тому

      My left field thought too. Kinda sums things up.

  • @SmoothCode
    @SmoothCode 25 днів тому +22

    This is why I insist that all allergic people be banned from all restaurants. They expect the entire food industry to cater to their particular needs.

    • @plinble
      @plinble 25 днів тому +2

      Allow people to bring their own food, drink, and cutlery for a fair cover charge? Lawyers will know if that's disability rights covered.

    • @burlhorse61
      @burlhorse61 25 днів тому +1

      and have to fight it out in the courts

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      ​@@burlhorse61THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

  • @katmal8090
    @katmal8090 5 днів тому

    If my daughter has an allergy that is strong, I would never live my house without the medication to react to that!!!!People can make a mistake but I'm shocked about the mother to not be ready for that kind of situation.

  • @frankkeachie
    @frankkeachie 12 днів тому

    Surely the mother has to be held accountable just as much

  • @ethelibarrola6813
    @ethelibarrola6813 25 днів тому +3

    So sorry for your loss, this is such incredible difficult time

  • @roseyk7677
    @roseyk7677 25 днів тому +1

    What a terrible series of unfortunate events... Poor young lady.
    Mother should have carried epi pen knowing her daughter had a severe allergy. Costa, if told, should have not served dairy, and a pharmacy should always have both peadeatric and adult dosage...... This young girl was failed by all involved.

  • @Handletaken4
    @Handletaken4 25 днів тому +8

    Milk is in everything! Hello?

    • @user-ry6uf5dp1l
      @user-ry6uf5dp1l 25 днів тому

      ❤😂I had a huaweii mate who does this in the restaurant (when ordering food and and claiming she has allergies in tomatoes 🍅 😂😂, at her mother house she eat tomatoes 🍅 and tomatoes salad 🥗 and cooked dishes had tomatoes 🍅 and tomato sauce 🥫 in it) 😂

  • @LuzDoSol-yr5bv
    @LuzDoSol-yr5bv 25 днів тому +4

    Unfortunately, chains restaurants and coffee shops dont train stuff properly due to time and profit over quality. We will never reach quality with greeds big companies sadly.

  • @krishnan-resurrection714
    @krishnan-resurrection714 23 дні тому +3

    Well , if only Theyd stayed at home . . . . .!

  • @jeffreyburnette6261
    @jeffreyburnette6261 25 днів тому +6

    Hot chocolate in summer ? Brain cells missing

  • @MrJordandurrant
    @MrJordandurrant 24 дні тому +1

    Six of one, half a dozen of the other.
    Sounds like the mother didn't take it that seriously and the poor lady serving in Costa barely speaks english.

  • @diamond3376
    @diamond3376 25 днів тому +3

    I really have to get an EpiPen. My daughter has a really bad allergy to shellfish and for some reason she always asked me to try I say no of course but I'm scared without me she might give seafood a try.

  • @abdell75roussos
    @abdell75roussos 21 день тому

    And herself or her doctor mother did not have the lifesaving pen with them?! They put her life in the hands of a low wage, Bartista whos job is simply to try and serve the right drink most of the time?
    Is this correct?

  • @Bungle-UK
    @Bungle-UK 25 днів тому +9

    Support independent businesses, not multinational chains.

    • @user-tk7kz1fl2r
      @user-tk7kz1fl2r 25 днів тому +2

      They are too expensive and the quality is poor. May as well just go to the giants. Look how huge Amazon has got. There is a reason for that.

  • @pinkacademy5232
    @pinkacademy5232 25 днів тому +2

    Bro I have a Costa coffee shop next door from my workplace right now

    • @prathapanjohn
      @prathapanjohn 25 днів тому +2

      What is your point in relation to this incident?

  • @darrenpowell7225
    @darrenpowell7225 25 днів тому +2

    Tragic and senseless death rip

  • @NerdFoxx
    @NerdFoxx 25 днів тому +8

    I’m allergic to milk so I’m going to order something that is normally made with milk. Darwin Award winner.

  • @BBCLookNorth
    @BBCLookNorth 25 днів тому +5

    Usually We could expect to see both rioting snd looting ensue. Unfortunately, both the individual that placed the order and the Barista that made it up were of a 'certain demographic' .
    No free Nike trainers & big TVs off the back of this incident, I'm afraid!.

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @jannyjan90
      @jannyjan90 23 дні тому

      Ermmm what??? No we wouldn't

  • @pw4259
    @pw4259 11 днів тому

    Mum is to blame

  • @forlatagate1
    @forlatagate1 25 днів тому +1

    Gp and the NHS dint care,

  • @shakeynige
    @shakeynige 12 днів тому

    Im allergic to fatal shark bites... Guess what i dont swim in the sea

  • @Ezek2517
    @Ezek2517 12 днів тому

    Quote from Mum... "Maybe I should've carried an epi pen"

  • @onesong2001
    @onesong2001 25 днів тому

    They'll go on all day with a story like this.But they were nowhere to be seen when julian assange was arrested

  • @userunknown72828
    @userunknown72828 25 днів тому +4

    rest in peace from her death on February 8th 2023, the person who made the hot chocolate forgot about the soya! he/she should remember to ask for any allergies :( rest in peace hannah jacobs 2010-2023 🕊🕊🕊 🤍🤍

    • @user-ry6uf5dp1l
      @user-ry6uf5dp1l 25 днів тому

      Y would anyone got allergies order soybeans milk 🥛 for coffee ☕️

  • @jeffreyburnette6261
    @jeffreyburnette6261 25 днів тому +2

    A nappy pen 🖊️

  • @husiroyoh4548
    @husiroyoh4548 25 днів тому +1

    who cares

  • @chrisbamo6400
    @chrisbamo6400 25 днів тому

    just so sad

  • @nwameperez9075
    @nwameperez9075 25 днів тому

    Oh my word !!

  • @Tails_Doll466
    @Tails_Doll466 12 днів тому

    A pack of biscuits

  • @Ghost-Dna
    @Ghost-Dna 25 днів тому +3

    Many racists in the comments.

  • @derekjamieson6986
    @derekjamieson6986 25 днів тому +1

    Usual stuff. Let’s take one side and rant at the other without knowing all the facts. Both mum and Costa stuffed up. Mum was her daughter’s first defence and probably didn’t take enough precautions. Costa had an obligation and failed.

    • @6079_SMITH_W
      @6079_SMITH_W 25 днів тому +3

      Costa didn't have an obligation. They didn't need to take on an obligation they can reject.

  • @prt01
    @prt01 25 днів тому

    Allergic to chocolate?

  • @rickystephens4689
    @rickystephens4689 24 дні тому

    People have to take more responsibility it's a coffee shop it works with milk it's very upsetting and people who are working there souldnt be incompetent

  • @ashleysr7887
    @ashleysr7887 25 днів тому +1

    😢

  • @diamondwest35
    @diamondwest35 24 дні тому

    Look I get the lack of sympathy for a little black girl but the family survived 13 years doing what they do. Clearly based upon the coroner's report and Costa's response there was a cock up at the store. UK comments section showing their true colours again. Disgusting.

  • @allonsarder305
    @allonsarder305 25 днів тому +1

    The Costa should’ve had their own stock of Epipen as many other food and drink businesses should as part of health and safety, also it would’ve been best to write down the order or put it on the cup and employees should ask if someone has any food or drink allergies. This is a wake up call to all so this sort of thing never happens again.

    • @BBCLookNorth
      @BBCLookNorth 25 днів тому +1

      Alas, Catering Establisments don't even have a duty of care to employees - let alone any customers- with regard to access to epiPens.
      Also, the onus is not on the service provider to 'ask', it is on the individual customer to 'inform'.
      Not that any change in legislation would have helped in this case. The cause was 'lack of comnunication' according to the inquest.

  • @microchip1697
    @microchip1697 25 днів тому +4

    Maybe her mother was trying to get rid of her ..... 😂

    • @Dontbiteit
      @Dontbiteit 25 днів тому +3

      Seriously tho... its kinda obvious...

    • @BBCLookNorth
      @BBCLookNorth 25 днів тому +2

      Aiming for a big fat compensation claim, possibly?.
      What is known as a ''Ghetto lotto attempt', stateside.

    • @microchip1697
      @microchip1697 25 днів тому

      @@BBCLookNorth 😂

    • @alanhargreaves-thevoiceofr2361
      @alanhargreaves-thevoiceofr2361 23 дні тому +1

      Voodoo maybe .. ?

    • @microchip1697
      @microchip1697 23 дні тому +1

      @@alanhargreaves-thevoiceofr2361 😂

  • @lydiaafaka9712
    @lydiaafaka9712 21 день тому

    Demi-soeur

  • @Pange3
    @Pange3 25 днів тому +7

    The person served couldn’t speak English!

    • @BBCLookNorth
      @BBCLookNorth 25 днів тому +4

      In all honesty, neither the barista nor the customer placing the order (the mother?) had English as their first language.

    • @prathapanjohn
      @prathapanjohn 25 днів тому +1

      Oh someone who is English but had a bad work ethic as usual.

    • @Dontbiteit
      @Dontbiteit 25 днів тому

      THE GIRLS MUM WAS EVEN OFFERED AN EPI PEN AT THE DENTIST BUT REFUSED IT!!!!!! SHE INSTEAD DECIDED TO WASTE MORE TIME AND TAKE HER DAUGHTER TO THE CHEMIST TO BUY ONE HERSELF! EXCEPT WHEN ARRIVING AT THE CHEMIST FOUND OUT THEY HAD RUN OUT. HMMMM... FISHY? LOOKING FOR A PAYOUT? TIRED OF RESPONSIBILITY? WORLD IS GOING NUTS! NUTS I TELL YA!

    • @user-ry6uf5dp1l
      @user-ry6uf5dp1l 25 днів тому

      @@BBCLookNorthwot now excuse is English allergy

  • @Pange3
    @Pange3 25 днів тому +8

    Try having people that must speak ENGLISH!

    • @user-ql1wo1xu7n
      @user-ql1wo1xu7n 25 днів тому +3

      Instead of saying that! Think of where was thw epipen

    • @natashaj9169
      @natashaj9169 25 днів тому

      Yeah! So true.

    • @BBCLookNorth
      @BBCLookNorth 25 днів тому +2

      ​​@@user-ql1wo1xu7nNeither the customer placing the order nor the Barista making the drink had English as their first language. Having stated this, it is true that death could have been avoided had an EpiPen being brought from home.

    • @BBCLookNorth
      @BBCLookNorth 25 днів тому

      Neither the customer placing the order nor the Barista spoke English as their first language.

    • @yagocnarf
      @yagocnarf 25 днів тому

      Most english speaking people don’t want to work in hospitality . It’s totally fair that someone with a broken English gets a job in Costa as they shouldn’t be responsible for anyone’s life anyway. It’s Costa caffè, not an hospital.

  • @BerniceCottingham-n3b
    @BerniceCottingham-n3b 21 день тому

    P

  • @veronicaboyce6962
    @veronicaboyce6962 25 днів тому

    😳😓

  • @user-fz6ug3vi1x
    @user-fz6ug3vi1x 25 днів тому +4

    Darwinianly speaking……
    Still Condolences for the deceased’s friends and family

  • @hbhb2515
    @hbhb2515 21 день тому +1

    Darwinism in a nutshell.

  • @keffylion1447
    @keffylion1447 25 днів тому +5

    Shouldn't there be a riot about this?

    • @codswallop164
      @codswallop164 25 днів тому

      @keffylion1447
      "Riot" can only be applied if white victims are involved.

    • @prathapanjohn
      @prathapanjohn 25 днів тому

      Mmmm not riots ehhh? Oh yes the girl is black. So, I think there will not riots.