Hidden gems of the ServiceNow Vancouver release webinar
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- Опубліковано 3 сер 2024
- Our experts have done the digging for you and have uncovered multiple hidden gems that were tucked away in the new ServiceNow Vancouver release.
Will you go treasure hunting with us?!
In just 45 mins, we go over Vancouver’s gems piece by piece. We’ll provide you with additional tips on how to best leverage these shiny new platform capabilities and finish the hunt with a Q&A.
Where did we find these gems? In the following ServiceNow products:
App Engine,
CSM,
HRSD,
ITSM,
IRM,
FSM,
SPM,
Performance and Analytics,
GenAI
⏱️ TIMESTAMPS
00:00 Introduction
01:25 Customer Service Management (CSM)
05:00 Platform Capabilities
08:16 Strategic Portfolio Management (SPM)
12:04 IT Service Management (ITSM)
16:55 HR Service Delivery (HRSD)
21:11 Field Service Management
26:10 Platform Analytics and Intelligence
29:17 Integrated Risk Management (IRM)
34:07 App Engine
37:30 - Conclusion
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❓ ABOUT PLAT4MATION
Plat4mation is a global pure-play ServiceNow Elite partner that makes work flow. Our solutions and strategic guidance drive digital transformation and boost employee happiness. Hereby empowering people to get work done quickly and efficiently so they can focus on what truly matters in their work.
We’re sharing as much of our ServiceNow expertise with the world as we can, because we genuinely want to help organizations make work flow for EVERYONE.
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