Why I Hate Jeff Kiesel | MERAUDER

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  • Опубліковано 5 тра 2020
  • Louis Torres - newyorkhatecore.com
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КОМЕНТАРІ • 231

  • @MeMe-bg8ci
    @MeMe-bg8ci 4 роки тому +52

    I worked for Carvin in the early 2000s when the company was run by adults. Jeff always wandered around like a spoiled teenager with his hair on fire. A couple years ago I even tried to make the now Kiesel Guitars a new website for free to make the online buying experience actually good...but Jeff would not do it. RIP Carvin.

    • @louistorres
      @louistorres  4 роки тому +9

      Man, I bet things were infinitely different when Mark oversaw the company. I've heard that folks have been unhappy working there since Jeff took over but they stay bc it's what they love doing.

    • @MeMe-bg8ci
      @MeMe-bg8ci 4 роки тому +13

      Louis Torres There’s that old saying about family businesses: First generation builds it, second makes it great, and the third kills it.

    • @louistorres
      @louistorres  4 роки тому +7

      @@MeMe-bg8ci Bro, it's happening right before our eyes. I grew up playing in the mid eighties, when Mark was running the show and always loved Carvin. Kiesel, when Jeff took over has exploded the business but that can be looked at from two angles: positive (financially) and negatively (doing silly arrogant/ juvenile things)

    • @sampintos6001
      @sampintos6001 3 роки тому +8

      Carvin was a much better company!

    • @yayayaokoksure
      @yayayaokoksure 2 роки тому +2

      @Me Me ya he killed Carvin by advancing all aspects of their guitars, appealing to countless new players that had no interest in outdated grandpa style geets. "But he wasn't nice to a customer!" Wahhhh.

  • @comment.highlighted
    @comment.highlighted 3 роки тому +16

    I was honestly thinking of ordering a Kiesel, but I’m staying away after hearing about all the customer service problems. Quality is everything 🙂

    • @RKDriver
      @RKDriver 2 роки тому +1

      I had one built in 2016. They really are outstanding, well-made top tier guitars. I'm not a fanboy and it's the only Kiesel I have. Jeff Kiesel has a big ego, he's arrogant and needs to up his professionalism but the people who work at his factory really make nice custom guitars for a reasonable price if you don't go crazy with customizations.

  • @TheTektronik
    @TheTektronik 4 роки тому +19

    He could have talked to the customer personally to fix the issue instead of going to Instagram to give out his rants.

    • @louistorres
      @louistorres  4 роки тому +3

      Yes! I totally agree with you! He HAD to post it for everyone to see. Yikes!

    • @orionbekesi
      @orionbekesi 3 роки тому +1

      now that you point it out and I thought of it, it is a coward thing to talk shit about someone and not talk to him personally

  • @parkkingery9216
    @parkkingery9216 4 роки тому +32

    I always wanted a carvin growing up and seeing the amazing keisel brand, i really wanted one. Then i saw his rants and the legit customer complaints and it completely turned me off.

    • @louistorres
      @louistorres  4 роки тому +4

      Yeah, I've talked to a few people who felt the same and I imagine some won't buy Kiesel anymore while others will.

    • @parkkingery9216
      @parkkingery9216 4 роки тому +4

      @@louistorres if i get another guitar built it would be another warmoth. The quality was outstanding and they called to check on how everything was. Thats the type of people i want to deal with.

    • @ZagrasNixillis
      @ZagrasNixillis 4 роки тому +2

      Same here.

    • @13thNemesis
      @13thNemesis 3 роки тому +2

      Same! Wanted a Kiesel Custom and because of horrible CS decided against it!

  • @shanewalton8888
    @shanewalton8888 4 роки тому +6

    Gibson treats their customers like shit, Gibson fanboys keep coming back. Kiesel treats their fanboys like shit, they will come back too. What incentive do we guitar players give manufacturers to up their game?

  • @axeslinger
    @axeslinger 4 роки тому +1

    CONGRATS on 2000 SUBS! Keep sharing HOT and FRESH content!

  • @martino5150
    @martino5150 Рік тому +2

    He apologized cause he got called out and I didn’t want to jeopardize his sales… My opinion.

    • @louistorres
      @louistorres  Рік тому +2

      From my understanding, from guys I know who work there, people were canceling their orders and sales went dry for a few weeks. When it hits your pockets, you know you have to apologize. I

  • @RedDawnWOLV
    @RedDawnWOLV 4 роки тому +11

    man the autofocus on your camera is maddening. in, out, in, out, in, out

    • @louistorres
      @louistorres  4 роки тому +1

      Man, I noticed it too, like it was freaking out. I forgot to hit the auto track so it stays focused on me. : )

  • @jacelarkin1988
    @jacelarkin1988 4 роки тому +6

    When you are in the wrong , all you have to do is apologize-like a man and if someone does not accept that apology after that,... it's out of your hands. If they decide to carry on and hold a grudge so to speak, well then they are now the one carrying the weight....my unsolicited pov...

    • @louistorres
      @louistorres  4 роки тому +1

      Yeah, I agree. I hope he sincerely meant it. After watching his original video of him being unkind to that life long client, I felt bad for the guy. Yikes!

    • @jacelarkin1988
      @jacelarkin1988 4 роки тому +1

      Yes, Sincerity is necessary in that apology, which is a good point, because my statement could easily be mistaken. Just because you have apologized after being in the wrong, is not like having a "Be a Jerk free " card,lol. -And you know why you felt bad for that person, because you are not a jerk, so that is not something that you enjoy seeing,- but I am not telling you anything you do not already know!
      🤘♠️🤘

  • @OctopusEars
    @OctopusEars 3 роки тому +2

    When people say "chug monkey".. they're taking about you

  • @scottjanzer8083
    @scottjanzer8083 4 роки тому +1

    That 3-color thing is just an extra option on TOP of the change in process. The change is that the fretboard will come from the same billet of wood as the neck blank whenever they can, and when they can't, the color grading will help them match fretboards to necks because they are made in two different areas of the factory.

    • @louistorres
      @louistorres  4 роки тому

      Yeah man, I bought a used Kiesel and love it. It looks like the headstock top came from the same ash that the body did. I'm sure it wasn't because it's a little different but they did a great job with matching. I'm sure their quality assurance will be perfect going forward. Yikes!!

  • @markolivares6943
    @markolivares6943 4 роки тому +12

    Roasted maple 🍁 he said they all look different depending on how much sugar is in the wood. But yeah.... I would not argue with a customer that spent over 2grand on a custom guitar..

    • @louistorres
      @louistorres  4 роки тому +7

      Mark, the guy has had a collection of Carvin and Kiesel guitars throughout the years! I can't imagine ever going off on a lifelong client! That's platinum status in my business and I treat them like the super stars that they are!

    • @ericwilliams7374
      @ericwilliams7374 4 роки тому +8

      What's one neck for a company like Kiesel/Carven!!??? If it was me, here's 3 necks, sorry, this won't happen again!!...but that's me!!

    • @louistorres
      @louistorres  4 роки тому +2

      Right!!! It's the cost of wood which is nothing, considering the volume they buy wood in and their necks are CNCed, so no one is hand carving anything! I totally agree! I would have sent a new neck and a gift card for 25% off his next build!

    • @markolivares6943
      @markolivares6943 4 роки тому +1

      Eric Williams 🤣🤟🏼

    • @JoeKyser
      @JoeKyser 4 роки тому +2

      yup he didnt seem to understand they all look different and he can use the one thats closest to what the guy wanted, not say heres a piece, we are going to roast it, it comes out how it comes out so your stuck with it. He totally made the point and blew right over it lol

  • @lueysixty-six7300
    @lueysixty-six7300 2 роки тому +2

    You're the guy? I saw that video...it was a complaint over the baked maple not being dark enough, right??
    Yeah I remember...I remember Jeff carrying on, kicking rocks like a teenager getting detention.
    He was saying shit like ,"We can't control how the wood colours during the baking process!" - but that's not entirely true. He can control his quality control.
    What's the John West Ad, "It's what John West rejects that makes John West the best", right..?
    That's what Jeff needs to realise : it's entirely on him to ensure a quality product. And what he really needs to learn is what I learnt in Marketing 101 at Uni :it's better to lose money making a customer happy..than to leave an unhappy customer to get disgruntled.
    A happy customer may tell 2 or 3 people about it, but a disgruntled customer will tell 50! They won't stop telling people about it! They'll pull up stranger's, just to say, "Hey that Jeff Kiesel guy....etc"!
    And look this is proof : you're broadcasting your grievance to who knows how many people.
    That's why you bend over backwards to make sure you don't have an unhappy customer. You don't have to make every customer walking on sunshine - you just have to take special care with the complaints..and pick your battles.
    PS. What's worse is - you know, had he just agreed to replace the neck from the outset, this wouldn't have cost Jeff a cent - he'd have re-gifted that neck on some other guitar, and sent it to the next Schmuck, hoping they'd cop it sweet!

  • @JoeKyser
    @JoeKyser 4 роки тому +3

    the man child had to apologize because it wasn't a good look. Its about the connection with the people. When you have a disconnect you have to reconnect. Hes not the very best front person but he has to learn somehow if hes going to be the front man.

    • @louistorres
      @louistorres  4 роки тому

      Some of the things he said, I would myself cringing as I watched the footage. Yikes! That was all ego, all in. Lol.

  • @brokenlevelmusic
    @brokenlevelmusic 4 роки тому +5

    Dude Merauder!! Master Killer is one of my all time favorites! Rock on man!

    • @louistorres
      @louistorres  4 роки тому +1

      They were from my neighborhood in Brooklyn.

    • @brokenlevelmusic
      @brokenlevelmusic 4 роки тому +1

      @@louistorres Right on man keep up the cool content!

    • @louistorres
      @louistorres  4 роки тому +1

      Thanks brother!!! Today's video will be fun too!

    • @guitaristguy20
      @guitaristguy20 Рік тому +1

      Merauder was awesome! Master killer!!

  • @zipchtkdn7804
    @zipchtkdn7804 3 роки тому +3

    Plus the dude was a regular buyer and could sent neck out on loyalty.

    • @louistorres
      @louistorres  3 роки тому

      Yes! For free too! That's what I would have done! I totally agree with you!

    • @zipchtkdn7804
      @zipchtkdn7804 3 роки тому

      @@louistorres braggin that he hooking up ..who the fuck gonna by andy james 2400 or so guitar....

  • @timmyd759
    @timmyd759 4 роки тому +2

    I got that demo tape through the mail when it came out. Those were good times! 🤘🏼😀🍺

    • @louistorres
      @louistorres  4 роки тому +1

      That demo was a game changer for me! I went to Pershing Jr. High School with Minus, the singer in this demo, and he was always crazy. One day, our Vice Principal in the 8th grade was reprimanding him and he went to the school's gate that was at least 20' high and scaled it, flipped to the otherside and left the school. Hahah! I think he was expelled when he got back.

    • @timmyd759
      @timmyd759 4 роки тому

      @@louistorres in 93 my two favorite bands were Deicide & Sick of it all. It was a good day when I got that tape in the mail. 🤘🏼

  • @patrickobrien7647
    @patrickobrien7647 Рік тому

    You rock, Louis! Great video.

  • @GreatWhiteLionSnake
    @GreatWhiteLionSnake 4 роки тому +7

    I stopped the video once he said he said he didn't dislike him. Jeffy needs to ve blasted continually about it. It was an immature, petty thing to do. Jeffy RULE 1. The customer is always right. Taking 1 guitar back and putting a new neck on it has such minimal costs in the grand picture, complaining about it was juvenile. And for him to ever consider even banning someone is asinine. I'm so disappointed you didn't blast him like he needs to be blasted. His inner a**hole came out. Its one thing to do it withing the company, but to post it is another. He ONLY APOLOGIZED because he lost orders.

    • @louistorres
      @louistorres  4 роки тому +1

      I agree with you that a large part of him apologizing is because of the business he lost. He was terribly juvenile in that video but we've all had to learn lessons in life and have had to apologize. It's tough to do and in his case, he had to make a very public apology. Like I mentioned in the video, folks can forgive but it's hard to forget. The one thing he's changed in the weeks since is he's stopped doing his live video rage. We'll all forget soon enough and most will continue buying Kiesel guitars bc in the end, aside from the occasional hiccup, they really do a great job. For an American brand, I'm glad they refuse to outsource their builds to China. So there's something to be said about being an American company that's still in the U.S.. : ) We've all messed up in life and if we are hopeful to be forgiven by friends and family then we ought to forgive just as well. Not everyone feels the same and that's okay.

  • @giancarlom.
    @giancarlom. 2 роки тому +4

    LMAO I'm in a month or two away from going to buy/order a Kiesel, glad that I saw this one!
    I'm a nurse from the UK/NHS, getting coughed by patients, all those things we did during the virus, so this is enough of the savings I have to get a Kiesel, but watching this (and KDH), I'm like... lol I'll get another Ibanez Genesis Collection instead. And just save the rest of the supposedly budget for this.

    • @louistorres
      @louistorres  2 роки тому +1

      GianCarlo, thank you for all you've done during this pandemic. I had two aunts, three cousins and about 24 friends pass away from Covid when it first hit NYC the Spring/ Summer of 2020. Trust that you are appreciated for all you've done and all that you continue to do. :') As for Jeff Kiesel, he has since eaten some humble pie and seems to have learned that clients make his business thrive and being a brat won't help. I love my Kiesel Aries and I think you'll love their guitars, to be honest. :) Happy Friday, stay safe and cheers from New York!

  • @dankabbott9321
    @dankabbott9321 4 роки тому +1

    i did a show with this band in 93 or 94 they came with another band from ny called toxic something cant remember, but i remember these guys they were cool what i remember, it was a tour they did and came through texas and we opened

    • @louistorres
      @louistorres  4 роки тому

      Aaaawww, that means you played with Sob. He was my guitar teacher as a kid, we lived three blocks from each other. :) You played with the best lineup of the band! No doubt!

  • @MaestroJericho
    @MaestroJericho 2 роки тому

    On my 3rd Kiesel (had 2 Carvins). 1 DC700, 1 Vader7, and now DC600. I think they're solid but for sure not the same level as PRS or Mayones or other higher end guitars I've had/tried. They've all sounded super bright and shrill too, 1 had BKP Juggs on alder, 1 swamp ash with lithiums, and now mahogany with EMG 81/85 and they all sound really bright so I think it's construction related.

  • @Gabos_Parfums
    @Gabos_Parfums 3 роки тому

    I just ordered one will see by February how it turns out 🤷🏻‍♂️

  • @killsing01
    @killsing01 4 роки тому +6

    Louis, just remember Jeff is a young Rich guy that is used to getting his way. Hopefully he will learn to be more of a people person. He does incredible craftsmanship and his painting is legendary. Let's hope he'll grow into the position?

    • @louistorres
      @louistorres  4 роки тому +1

      These are all growing pains for him but I think this last one stung him in the wallet. I know Kiesel artists who think he's terribly arrogant for his own good. Let's hope he learns to tame it but I think he's 41 and a wee bit too old to be this reckless. Yikes! Haha! Let's see how it goes! : ) He's a genius, he just has to pause and think before he starts blasting away.

    • @bigmonmagoomba9634
      @bigmonmagoomba9634 3 роки тому +1

      Lots of guys who make great guitars are not pricks. I’ll buy my guitars from one of them.

  • @JustinJohnson-vc1gr
    @JustinJohnson-vc1gr 4 роки тому +4

    Personally, I never really liked the look of their guitars. Plus my Dean ML cost 500 stock and with all the upgrades it still comes in at way less than half the price

  • @dylansalcedo2797
    @dylansalcedo2797 4 роки тому +2

    Lois Torrez Hey bro your spot on what you said man. Jeff could have done the right thing said sorry and fix the issue and he would had better reputation. I was thinking of getting Kiesel but after this idk if I ever want to getting one in fear I would have to go through something like this.

    • @louistorres
      @louistorres  4 роки тому +1

      I think he's good now but worst case, get a used one!! They are great guitars!

  • @scottjanzer8083
    @scottjanzer8083 4 роки тому +3

    Before, he was literally doing 15 hours of live streaming per week, multiple weeks in a row. Since then, he's since come back to doing a couple lives this week, but they are definitely way way way lower-key, and he's got someone else holding the camera and screening questions, like how they used to do. Way better, IMO.

    • @louistorres
      @louistorres  4 роки тому

      Hahahaha!! Yeah man, I think that last issue was enough for him to reel in the reigns a bit. Although it was a hot mess for a minute there, I feel like things will be back to normal going forward. Haha! Thanks for commenting, Scott and for letting me know that he's posted more but a tamed version. : )

  • @mrfuriouser
    @mrfuriouser Рік тому +2

    I don't care how good his stuff CAN BE- I care how good they ACTUALLY ARE. If you can't count on a situation being rectified, you have nothing. Besides, he's kind of a Richard. An Adam Henry. With "common sense" haha...

  • @guitarlife6190
    @guitarlife6190 4 роки тому +2

    I have about 9 Carvin/Kiesel guitars. Everyone is great. I had one that had some minor issues that they made right. I do hate that happened with the neck, should have been handled differently for sure. They do make great guitars. Hopefully things will be handled a little different. Me personally, I will continue to buy guitars from them. If they wouldn’t had made right that issue I had I’m sure my thinking would be different.

    • @louistorres
      @louistorres  4 роки тому +1

      I've been a huge fan since Carvin, like you and I'm sure they learned their lesson on handling things going forward. It was just a neck, that would have/ should have been an easy fix. I'm sure they've made changes. :)

  • @JMK-kb1yq
    @JMK-kb1yq 4 роки тому +7

    Your analysis is spot on. As a fellow San Diegan and long time fanboy of Carvin, I want Kiesel to thrive. Having said that, I think that reality check, like a dog being hit in the nose with a newspaper, was ultimately a humbling experience for Jeff; and I believe he'll learn from it. As long as he lowers the ego down a few notches and improves customer service, this controversy will go away

    • @louistorres
      @louistorres  4 роки тому +1

      OMG, I completely agree with you. I've heard throughout the years about how his ego can be unprofessional at times. Funny enough, the first time I heard of it was from an interview with two ex-Kiesel artists.

    • @JMK-kb1yq
      @JMK-kb1yq 4 роки тому

      @@louistorres yeah, Jeff is a bit douchey, but, as you stated, sometimes an "ego" has to have the confidence to excel and exceed one's competitors. I do believe he learned a valuable life lesson here. If he matures a little bit from this, his guitars will improve commensurately as well

  • @tomdeverix9410
    @tomdeverix9410 4 роки тому +1

    Again with the hardcore nod! Love Merauder! Soooooo good!

    • @louistorres
      @louistorres  4 роки тому +1

      Hell yeah, Tom! Thanks for taking the time to comment, brother!!

  • @blackwaterpark011
    @blackwaterpark011 4 роки тому +1

    The bottom line is, the order was not what the customer asked and paid for. Jeff should not have been an asshole. When you pay a lot of money for a guitar and it's not right, the company should fix it. It's not professional and its bad customer service. If I were that guy, that would be the last Keisel I ever bought if he refused to fix it and apologize. I can tell you he ONLY apologized because he was called out. I mean, ordering a guitar sight unseen is a risk even if it is from a reputable company, but getting attitude from the company when what you ordered isn't correct is wrong. I mean, this is not like your ordering a Chibson from China and it's not what it looks like in the picture LOL. I guarantee you Jackson, Mayones, PRS etc... would not do that. If you are a business owner and stand by your work, then do the right thing. It also shows what kind of person you are.

  • @KristianHeartmusic
    @KristianHeartmusic 4 роки тому +2

    oh the roasted maple

  • @JokerCat9
    @JokerCat9 4 роки тому +2

    I hope that Jeff is able to grow past this, and I predict that he will. He has strong charisma and drive, and has the potential to be a great leader and contributor to the guitar industry. Jeff is relatively new to running a company, and has time on his side to grow into his role. When he does, this incident will be in the past where it belongs.

    • @majesticpbjcat7707
      @majesticpbjcat7707 2 роки тому +2

      And I think we've reached that point now. There crushing it right now.

    • @jacksonmarshallkramer5087
      @jacksonmarshallkramer5087 6 місяців тому

      Don't be ridiculous. His behavior is unacceptable. He's not going to change. He's a spoiled baby.

  • @Anthoniexg
    @Anthoniexg 3 роки тому

    Meraurder with Minus will always sound cool
    to me.

  • @zipchtkdn7804
    @zipchtkdn7804 3 місяці тому +1

    I'm surprised Jeff didn't send you a couple of free gifts like he does everybody so that they'll like them. How about a 2800 guitar for free.

    • @louistorres
      @louistorres  3 місяці тому +1

      Hahahaha!! I've never liked him, but I love my Kiesel A6c, thing is a beast! : )

    • @zipchtkdn7804
      @zipchtkdn7804 3 місяці тому

      @@louistorres yeah I wouldn't mind having a vanquish

  • @zipchtkdn7804
    @zipchtkdn7804 2 роки тому +1

    He's steadily raising prices seems like a lot. An ultra v that was $990 is like 1300 or 1400 . Guitars in general are overpriced history makes them worth more .

  • @jacksonmarshallkramer5087
    @jacksonmarshallkramer5087 6 місяців тому

    He didn't mean it. He's been given the keys to an empire he did NOTHING to build. He doesn't give a schitt. The roasted Maple freboard vid did it for me.

  • @ValSchnitzel
    @ValSchnitzel 4 роки тому +1

    Are the Keisel's better than the Carvin's?

    • @louistorres
      @louistorres  4 роки тому +1

      Hey Val!! You know, they're kind of different. I feel like Jeff came in and took more of an artistic role in the design concept of their guitars. In my opinion, I feel like they look and feel better than any of the Carvins I've ever owned.

    • @scottjanzer8083
      @scottjanzer8083 4 роки тому +2

      i've got a 2008 Carvin and a 2016 Kiesel. fretwork on the Kiesel is better, and their attention to some finish details is better. The designs are subjective. I like some, and not others...but that was with Carvin, too. More finishes than ever, more woods than ever, more playability options than ever (even if one or two options you preferred are no longer available, they were replaced by additional other options).

    • @louistorres
      @louistorres  4 роки тому +2

      I agree that they have infinitely more options than Carvin ever did and the options are gorgeous!!

  • @andrewcrouse7756
    @andrewcrouse7756 4 роки тому

    Wowwww that Eddie styled merauder.

  • @killsing01
    @killsing01 4 роки тому

    Funny thing that I have never had any issues with Carvin/Keisel. I have bought many things from them over the years, several Amps, which I LOVED! I am so sorry they stopped making them. And their Guitars? In-effing-credible! They are hands down the best Guitar Makers in the USA. I have Never dealt personally with Jeff, sometimes people rub us the wrong way.

  • @willieweinberg7601
    @willieweinberg7601 4 роки тому +1

    Nice way to end the video lol. Saw marauder here in a LA a few months back with leeway

    • @louistorres
      @louistorres  4 роки тому

      I grew up listening to them and went to Jr High School with Minus, the original singer who's singing on this demo. One of my buddies is actually the guitarist of Leeway, and Sob from Merauder was my guitar teacher as a kid. We were all from Sunset Park, Brooklyn. Of the current lineup, I only know Jorge, the rest of the guys I don't know who they are. Sob started the band years ago, around 1990 with Karate Chris, who lives two towns over from me in upstate New York, by Albany. :) Such a great band back then and still are!

    • @willieweinberg7601
      @willieweinberg7601 4 роки тому +1

      @@louistorres that's so rad man. Some real dudes right there. I've been to Brooklyn once a couple years ago on tour with my old HC band. We played with a gig with our buddies called Mad Diesel from Brooklyn, if you've heard of them. Solid band and great dudes. I love picking your brain though, I love that era in hardcore and you lived it!

    • @louistorres
      @louistorres  4 роки тому

      @@willieweinberg7601 I have to check them out now! I'm one of the original guitarists of Indecision, from Bay Ridge, Brooklyn! Then left the band to focus on college before the first album. Haha! It was me and Mup (Justin) then his girlfriend took my place. Hell yeah bro! Hardcore is still alive! I love it! Stay at it, bro!! I'm going to have a new video thing with a Cromags song everyone can do! You have to film yourself for this collab!

    • @willieweinberg7601
      @willieweinberg7601 4 роки тому

      @@louistorres no way you were on indecision?! So rad! And dude I'd LOVE that. I'd love to be a part of that

    • @louistorres
      @louistorres  4 роки тому

      @@willieweinberg7601 Hahaha! Yeah, Tom lived three blocks from me. I was in Karma, which was a band I started where Pat was the drummer, I grew up skateboarding with Steve (Bago) and Justin was one of Steve's friends from high school. : ) We were originally called, Farmer! Haha!

  • @humanbeing2420
    @humanbeing2420 3 роки тому +2

    I am in the market for a custom guitar but there's no way I'd go anywhere near Kiesel. The guy is repulsive. He screams narcissism and insincerity.

    • @louistorres
      @louistorres  3 роки тому

      Hahahaha! Jeff is definitely an interesting fellow but that's because he grew up with money.

    • @humanbeing2420
      @humanbeing2420 3 роки тому

      @@louistorres My comment was a bit harsh. I mean, we all have our imperfections.... Of course the guitars they are making over there are spectacular.

  • @loganlewis6064
    @loganlewis6064 4 роки тому +3

    Big fan of Carvins, had a buddy with one and it played like a dream. However Jeff's rants online have turned me off to the brand much like other guitar enthusiasts. I see he's making amends and trying to put the roasted issue behind them and I hope they fare well. Just not a brand I'd go with despite their growing popularity and proven craftsmanship.

    • @louistorres
      @louistorres  4 роки тому +1

      Lots of guys have felt the same and have chosen to go for other brands bc of that neck issue. It was sad seeing his rant and being terribly unprofessional regarding a minor issue with a lifelong Carvin/ Kiesel owner. That situation has and will probably cost him tens of thousands of lost revenue in the long run. When companies like Sears and Toys R Us can go bankrupt, Kiesel shouldn't forget that they can too.

    • @loganlewis6064
      @loganlewis6064 4 роки тому

      @@louistorres Very well put, I couldn't agree more.
      Gave you a sub brother, keep rocking looking forward to new uploads

    • @louistorres
      @louistorres  4 роки тому +1

      @@loganlewis6064 Logan!! You are the man! Thank you so so much for subscribing!! I really appreciate you doing that, brother and for taking the time to chat about Carvin/ Kiesel! : )

    • @loganlewis6064
      @loganlewis6064 4 роки тому +1

      @@louistorres Absolutely Louis, we stick together🤙 Cheers my friend!

  • @tommynoble3428
    @tommynoble3428 3 роки тому +1

    I have three Carvin guitars and a vintage X100B amp. Love them all. I used to hang around the Hollywood store a bunch and got to know the dudes that ran the place - great guys. He would come in from time to time and they all made fun of him behind his back because he's a self-obsessed dickhead. I got to meet him a couple of times and he's basically a tatted-up version of the Collin Farrell character from Horrible Bosses. His grandfather and daddy gave him a company and he's a spoiled brat man-child who acts like he invented custom guitars. I won't ever buy from Kiesel because I can't bear the thought of having a nickel of my money going into his pocket. It really sucks though, because the guitars are a good value for the money and I like the customization possibilities. But the idea of empowering that self-aggrandizing dickface is more than I can stomach.

  • @standodge5536
    @standodge5536 8 місяців тому +1

    I'll never buy a Kiesel. never have to worry about the dumb stuff a whiny owner says.

    • @louistorres
      @louistorres  8 місяців тому +1

      Yeah, that was a crazy time and kind of still is

    • @standodge5536
      @standodge5536 8 місяців тому

      Ill stay at ESP/LTD they've never done me wrong.@@louistorres

  • @mikeshoults4155
    @mikeshoults4155 2 роки тому +1

    Wow, yeah. I would never want to deal with this company.
    They are probably going to ban me and never sell to me....I guess that's my loss??? Lol ....okay...uh..don't take my money...uh you win I guess! I just have to give my money to your competitor...you win!

  • @nelsonlacoste9397
    @nelsonlacoste9397 4 роки тому

    He is a snobby dude but hey man we can't change other people. I thought about buying but I just haven't decided what I really want out of one.

  • @jacobhenderson1763
    @jacobhenderson1763 3 роки тому

    Life is pain

  • @dookietoon7198
    @dookietoon7198 2 роки тому

    honestly I couldn't give a chit if the guy making my guitar is a jerk or not . I care about the product.

    • @louistorres
      @louistorres  2 роки тому

      You've got it all wrong. I can guarantee if you bought a new car at a dealership where the salesman was a douche, you would never go back there again. It's the same. Go buy a guitar for $3,000 and when they treat you like garbage, let me know how that feels and if you keep that guitar or sell it. I hear what you're saying but I bet you complain to companies over lesser issues than the owner talking to you like your money doesn't matter because he's richer than you and doesn't care about what you think of him. It's easy to say but if you've ever complained to any business in your life, there you have it. If you never have, maybe one day it'll happen and you'll understand why a guy who spent $35,000 on guitars throughout the years got upset when the owner decided to treat him like the gum on the bottom of his shoe. They lost tens of thousands on revenue when lots of guitarists caught wind and cancelled their guitar orders. A few weeks later, he made a video apologizing to everyone. When egos come first, eventually, you'll get hit in the wallet... This was that example.

    • @dookietoon7198
      @dookietoon7198 2 роки тому

      @@louistorres my current guitar collection is well over 20 grand and I have lots of high end guitars . At the end of the day no I wouldn't return a amazing playing guitar because I found out the guy who made it is a dick. I honestly don't care . My tattoo artist is a dick and I don't care cause he does the best work around:) .

    • @dookietoon7198
      @dookietoon7198 2 роки тому

      Not saying kiesel is the best around I've never even owned one . My top ends are mayones and strandbergs

  • @psychomantis2881
    @psychomantis2881 4 роки тому +1

    I always get the notifications right away lol. Jeff Keisel makes great instruments, his attitude is trash tho. Ive talked to him personally and his ego sometimes makes it difficult

    • @louistorres
      @louistorres  4 роки тому

      No way! Hahaha! I've never talked to him before but I've heard stories. I think he was lucky to have been born a Kiesel who built a business during the right era, so they had some cash when he was growing up.

  • @timothymartin2137
    @timothymartin2137 3 роки тому +1

    THE CUSTOMER IS ALWAYS RIGHT!!! What is with this generation. Did you grow up with Microsoft (xbox and windows) and computer manufacturers asserting that garbage is king and you take what you get. It is time to stop people like this (and Kiesel was clearly wrong...over and over again he shows he is someone you should NEVER buy from)

    • @louistorres
      @louistorres  3 роки тому

      I'm sure they lost a bit of business because of it but it seems as if they've made an effort not to repeat that issue again.

    • @timothymartin2137
      @timothymartin2137 3 роки тому

      @@louistorres that is commendable if true but the fact is too many people(Chapman, Kiesel et al) are using their "unlimited power" to get back at those on the net and claiming mea culpa when , and only when, forced to....I am likewise sure it shows no real growth because the arrogance that caused what he did DOES NOT just go away(public backlash forced the issue)..watch the company for complaints going forward and after several years you might get an idea if they have changed....I used to love MESA but they are really the same way now(except for the public shaming)

  • @zipchtkdn7804
    @zipchtkdn7804 3 роки тому

    Prices sky rocket wood hasn't went up or hardware.Gives andy james guitar a week. No longer a cheaper USA alternative.

  • @ericwilliams7374
    @ericwilliams7374 4 роки тому +4

    One would think that being in the position the Jeff Kiesel is in that he would pay attention to the influence that he has in the guitar world.
    They make some of the most beautiful, and playable guitars in the industry.
    Regardless of his stance that he has, o e would also think he would try to have some humility about him. If I am saying that correctly. Like, basically, don't be a boob and knock people, or other brands, that I have heard him do in some videos.
    That sort of stuff spreads like wild fire as you ( Louis) said.
    You can be proud of your work/ company, and not be a complete ass about it.

    • @louistorres
      @louistorres  4 роки тому +2

      Yes! I'm 10,000% on your side! Being humble is everything when you've been lucky in life, like he has been. It shines brighter than being a mean owner.

  • @zipchtkdn7804
    @zipchtkdn7804 2 роки тому

    They don't have the great paint dudes now or the hispanic guy who was great

  • @PaulKingMetal
    @PaulKingMetal 4 роки тому +2

    I knew you were kidding..... Do you know what I did after his apology? I ordered another guitar. 😀😀😀

    • @louistorres
      @louistorres  4 роки тому +1

      Hahahaha!! My buddy Nick just said the same! Hahaha!! Did you order another one!? They make great guitars, no one will ever take that away. He apologized and now life and the drama will move on. I know you love Kiesel as much as I do. : )

  • @dadgad1046
    @dadgad1046 3 роки тому

    I have no first hand experience with Kiesel. However I have heard and seen so much crap I see no reason to go there.

  • @claymationwaves
    @claymationwaves Рік тому

    the whole thing led kiesel to become a better company go kiesel!!

    • @louistorres
      @louistorres  Рік тому +1

      Well, I've heard a bit different. It seems like the outbursts just don't occur in public or on live streams but they still occur. I know a few employees and Kiesel artists. It's just behind closed doors that have been shut a little tighter since that ridiculousness happened.

    • @claymationwaves
      @claymationwaves Рік тому

      @@louistorres hahahaha I can't believe that!!

  • @shanewalton8888
    @shanewalton8888 4 роки тому +1

    Buy a custom from 10s or Sahana and you won't even spend $1500.

    • @louistorres
      @louistorres  4 роки тому

      Bro, one of my buddies has a 10s and LOVES it a ton! He raves about how great it feels! I have to look into them again! Thanks for the reminder, brother!!!

    • @shanewalton8888
      @shanewalton8888 4 роки тому +1

      @@louistorres As long as you don't mind run of the mill pickups on the guitar and the shape is not too unorthodox, 10s will probably make it for about 800 bucks. They quoted me 850 on a custom V with custom inlays. Keisel won't do custom inlays. Probably cost an extra 200 if you want Fishmans or something like that. Sahana's headless is a little pricy ($1500), but they can make a full custom of their shapes from 1000 to 1300. Mine will cost me $1199, that with their custom pickups in it. Custom inlays an extra 50 bucks. Both of these options I feel are cheaper than Kiesel.

    • @louistorres
      @louistorres  4 роки тому

      Omg, I agree with you! That's like a $2,300 order at Kiesel for $1,199! That's awesome! Can you pick the wood tops too?

    • @shanewalton8888
      @shanewalton8888 4 роки тому

      @@louistorres When you order from Sahana they send you a digital catalog. They are in Nepal so their choices are all exotic Himalayan woods. Maybe the choice is not as vast as Kiesel but they are names I've never heard of (Jackfruit) The wood there is much more dry than in other places. They also reinforce the necks with the same rods Kiesel do. If you got an email, write it on my channel wall and I will send you their catalog.

    • @louistorres
      @louistorres  4 роки тому

      @@shanewalton8888 that's sick! Here's my email! You are the man!! Louis@LouisTorres.com

  • @evane2808
    @evane2808 4 роки тому +1

    Never been a fan either lmao

    • @louistorres
      @louistorres  4 роки тому

      Lots of folks stopped being fans of Kiesel after the whole Carvin thing changed.

    • @evane2808
      @evane2808 4 роки тому

      Louis Torres I thought they were cool when I first got into metal but my tastes have refined into pointy shit only so Keisel dropped from my radar

  • @ramirmaldonado8613
    @ramirmaldonado8613 4 роки тому +1

    Wow!!!, papa!!!! Man yo estaba a punto de ordenar one kiesel...
    Jeff kiesel will not see a penny of mine!!!!!!!

    • @louistorres
      @louistorres  4 роки тому +1

      Their guitars are legit, bro. Ya tu sabes, he got a chancletaso over that nonsense. Sounds like he learned his lesson like we do after the chancla beat down. Jajaja!

    • @ramirmaldonado8613
      @ramirmaldonado8613 4 роки тому +1

      Louis Torres they are, but, I’ll stay with my Bc Rich guitars better, la cosa es que yo vi el video, de el, y cuando me entere a quien he dedicated that video...
      No, no...
      Lost respect on him...

    • @louistorres
      @louistorres  4 роки тому +1

      @@ramirmaldonado8613 bro, I feel you. I felt the same, como que coño, este se cre que eres.

    • @ramirmaldonado8613
      @ramirmaldonado8613 4 роки тому

      Louis Torres random comment away from topic...
      Im still rocking the khdk you sold me, 😆

    • @louistorres
      @louistorres  4 роки тому

      Isn't that thing a beast!!! Their pedals are incredible!! Hell yeah! I'm glad you still have it! I remember you because my buddy's name is Ramiro and I asked if it were Ramir or Ramiro. :)

  • @aaronmajchen982
    @aaronmajchen982 3 роки тому +3

    You're not getting a custom guitar from Kiesel, you're getting an option order. A $4000 custom shop is a HAND MADE instrument. There is no comparison, Kiesel guitars are a bargain, but nowhere near as much as they will tell you.

  • @shredward666
    @shredward666 4 роки тому +1

    Great, another click bait title. 😒

    • @zerostarinc
      @zerostarinc 3 роки тому +1

      This video deserves a harsher word that clickbait. You can tell he actually has contempt for jeff but no balls to call him out.

  • @peezymeds1580
    @peezymeds1580 4 роки тому +2

    Love all my kiesel and carvin guitars and amps . Equip. Etc etc . Always have and always will be a customer of theirs 🤘

    • @louistorres
      @louistorres  4 роки тому +1

      I still have my Carvin TL60 and love it! Yes, I agree! I'll always like their products and have since 1988. I'm glad you still like them after the recent issue with Jeff. :)

  • @zarlodious1
    @zarlodious1 2 роки тому +4

    After my Kiesel 7 string Aries I can honestly say I would only ever buy Kiesel. I like Jeff his rant about the roasted maple neck was out of line but it was during an incredibly stressful time for us all (Plannedemic). His skill and creativity are better than most in this business and has the talent to do it all himself. Jeff has been building guitars since he was 8 years old with incredible skill comes a level of arrogance all the greats do it.

    • @louistorres
      @louistorres  2 роки тому +2

      He's like Yngwie. Lol. I personally know Kiesel artists who can't stand Jeff, this is years before covid. I've also talked to guys who worked at Carvin/ Kiesel and watched Jeff grow up. The three I've chatted with all disliked him as a kid, disliked him as a teen, disliked him as a young adult and after years of working there, left after Jeff took over. I love my Kiesel and Carvin guitars but if I based my decision solely on Jeff, I would never own any. When a guy is a repeat customer, with 25+ guitars by your company, you treat them like gold. I feel like the issue is that anything pre-Jeff doesn't count in his life. Just my honest opinion, based on what I've seen and from employees who worked there for over 20 years. Look at Yngwie, great guitarist but most don't like his personality. Can't take away the incredible skills he has but his ego forces a lot of guys to skip his shows. Me being one, and Yngwie played 15 minutes from my house. Hard pass on Yngwie; and Jeff is lucky more guys didn't opt for a Kiesel hard pass as well. I love my Kiesel Aries, literally one of my all-time favorite guitars and my black matte was a featured guitar on their website for a long time and I love that it was.

    • @zarlodious1
      @zarlodious1 2 роки тому

      @@louistorres Fair points I am going off of his Q&A Kiesel videos not from any employees. However in those shows you can tell what he stands for and at the end of the day he truly does want to put the best products in our hands and for that I stand by Kiesel as a company. As a buddy Jeff and I would never be friends but I do not have any friends (none are good enough lol). Glad to hear your points in this video as well.

  • @tyrantking2101
    @tyrantking2101 4 роки тому

    !like deff got the hatebreed/suicidal /thrashy riffin !but i can dig it!im laughin to much bro no need pound ab this whole wekkk ch itttt lol!k im ghost\m/in death we trust in brutality we blast! i wassin amsterdam in 94 bro napalm death and carcass ect and the brutal stuff !allways in the brutality!keep smashin the neck up!\m/bleed for your craft and it will bleeed for you brother!i really liked the satan and evh vid bro helped me lotsneeded hear it in atleast c sharp !i am in g flat on 7 right now!

  • @tyrantking2101
    @tyrantking2101 4 роки тому

    lol hahha hi bro iim craxin up dunno !but the disrespect i understand lol but man how doin bro! you got to much gear let me no when we havin jam day haha but oh doods mad ay lol i aint watched man but wife told me ya was havin some beef !but man we should not fighting amounst other \m/s man we are a special kind of family u no!but reminds me abit of jared and lucas mann lol but i am puttin up few raw tunes!just flyin by say what up !and im sure its a publicity gig ayyy lol!like when i was in cage ect haha the games free hustle sold seperatly!but if io get bored enough i will watch!haha if it cant dual rectified just jump to cage man prob make l;ooot \m/haha tommy(berserker) stay safe man!egokillers we areeee lolo

  • @zerostarinc
    @zerostarinc 3 роки тому

    No subscription! Clickbait

  • @jacksonmarshallkramer5087
    @jacksonmarshallkramer5087 6 місяців тому

    Just like the Mark Greasy Gibson suing everyone vid. Zero interest.

  • @PARAMONARIOS
    @PARAMONARIOS 3 роки тому

    To my taste, Kiesel body and headstock shapes are very very very UGLY. Only maybe Washburn have uglier body shapes.
    Yes, Ibanez copies Kiesel style lately and I dislike those guitars too

  • @chadbowhuis6192
    @chadbowhuis6192 4 роки тому +1

    Clickbait title. UNSUBSCRIBED!!

    • @louistorres
      @louistorres  4 роки тому +1

      Chad! You're not allowed to unsubscribe!! Hahaha!!! I will throw your new AxeFx out of the window!! Also, I want to hear what you've been playing with that thing!! Haha!!

    • @chadbowhuis6192
      @chadbowhuis6192 4 роки тому

      @@louistorres Haha! Ironically, I've had even less time to play than usual in this quarantine. I'll whip something together for you soon though.

  • @Fernos005
    @Fernos005 3 роки тому

    Sorry for the comment dude you have a great point..