TIMESTAMPS (00:00) Who is Erik Host-Steen (05:38) Talking to the customer from their perspective vs your own (08:47) Peanut butter, camping gear and mental models for simplifying ideas (16:04) Fixing culture without fixing people (22:28) NASCAR and common mistakes leaders make in designing orgs (32:42) Why metrics, dashboards and obsession over data is pointless (33:28) How brand and business strategy can often become dumpster terms (38:07) Tour of duty, adaptability and employability (42:21) Connecting the dots between outcome hierarchy and the round canoe (48:10) Building a house vs The blind men and the elephant (55:01) Scenarios: How to build a culture of curiosity (order taker to advisory) (01:04:51) Coinbase, Twitter and final thoughts from Erik and Paul (01:11:36) 3001 Questions All About Me (01:14:39) Closing remarks
TIMESTAMPS
(00:00) Who is Erik Host-Steen
(05:38) Talking to the customer from their perspective vs your own
(08:47) Peanut butter, camping gear and mental models for simplifying ideas
(16:04) Fixing culture without fixing people
(22:28) NASCAR and common mistakes leaders make in designing orgs
(32:42) Why metrics, dashboards and obsession over data is pointless
(33:28) How brand and business strategy can often become dumpster terms
(38:07) Tour of duty, adaptability and employability
(42:21) Connecting the dots between outcome hierarchy and the round canoe
(48:10) Building a house vs The blind men and the elephant
(55:01) Scenarios: How to build a culture of curiosity (order taker to advisory)
(01:04:51) Coinbase, Twitter and final thoughts from Erik and Paul
(01:11:36) 3001 Questions All About Me
(01:14:39) Closing remarks
😌 'Promosm'