Pricing Packages For An MSP. How Much To Charge Monthly!
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- Опубліковано 25 сер 2024
- Are you a Managed Service Provider (MSP) struggling to figure out how to price your services? Or maybe you're a business owner looking to understand the pricing models and costs associated with MSP services. Either way, this video is for you.
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In this video, we'll cover everything you need to know about how to price MSP services. We'll explore the different pricing strategies that MSPs use, such as charging per user, per device, or per service tier. We'll also dive into the specific services that MSPs typically offer, including network monitoring, patching, security, and helpdesk support.
One popular pricing model for MSPs is charging per user. This can range from around $50 to $150 per user per month, depending on the level of service provided. Some MSPs may charge even higher rates, upwards of $200 or $250 per user per month for an all-inclusive experience.
So what do you get for these different pricing tiers? At the lower end of the spectrum, you might receive basic network monitoring and helpdesk support during normal business hours. But as you move up to higher pricing tiers, you can expect more comprehensive IT management services, such as 24x7 network monitoring, off-hours call and patching support, and even dark web monitoring.
Of course, not all MSPs offer the same services at each pricing tier. Some may include additional services like project work, Auvik monitoring, or quarterly vulnerability scanning. Others may offer dedicated Virtual Chief Information Security Officer (vCISO) services or Security Operations Center (SOC) teams for an additional fee.
So how do you know what pricing tier is right for your business? It depends on your specific needs and budget. Some businesses may only require basic monitoring and helpdesk support, while others may need a more comprehensive IT management solution. It's important to work with your MSP to understand what services are included at each pricing tier and which ones you may need to add on.
Overall, pricing MSP services can be complex and nuanced, but with the right knowledge and guidance, you can make informed decisions about what services to invest in and at what cost. Watch this video to learn more about how to price MSP services and make the best choice for your business.
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I just had my first “so what’s your budget” meeting to see what I would be able to offer a client. This video gave me the confidence to come up with reasonable figures that I think will work. My business has a twist though where we do traditional MSP stuff, but we handle building out front end and backend entirely so we bill that at a much higher rate for the initial production set up (we also set up a dedicated QA environment on prem, prem being short for the server rack in my garage)
Love that man!!! Super excited to hear that come hang with us in the Discord growth-generators.com/discord
Hey same dude do you have any social media id like to ask u some questions
@@ryanmxntana are you looking to get ahold of me or the other guy? Best way to get ahold of me is LinkedIn or through Discord!
Thanks Harrison! We're a new MSP and I think our offering is really good, but I've been wondering if our pricing isn't- this helped a lot. Our average price per person (1 person 1 computer) is $275- we charge a fee per physical commercial location (no fee for remote) as well, but we include all networking equipment costs like routers, firewalls, switches, VPN/Cloud Gateway services, etc. I feel less anxious brining up our pricing now :D
Love this!! This is huge! Never thought of charging per location
Your video is very good, I want to do MSP and what you say makes a lot sense
Amazing if there are any topics you would like me to cover please let me know!
Great video
Thanks!
Great information here.
Thank you so much I appreciate it
Have you ever used Kaseya solutions??
If so how did you price that, if not why not?
So Kaseya has a bad tendency to run software into the ground. Some of their stuff is good but there are plenty of better alternatives!
Great video. I have a few years experience on the tech field, I know a lot about cloud, programming,architectures and so on. What do I need to do to start my own msp business? I know too much for tech area but I’m clueless about how can I get my first client!
Well you're in the right place! I would highly recommend the MSP Launch Pad it covers all the answers you're probably looking for and we have had hundreds of people go through it with some incredible success! Other than that just keep consuming the channel its all we talk about! Let me know if that helps!
@@growthgenerators Can you provide a link to MSPLaunch Pad?
Thanka for taking the time to explain all this. When you mention 100 per seat, do you mean that if the client has a Router, switch and 10 computers, you charge them $1200 a month for monitoring amd remediation?
That is pretty correct. Ultimately the goal is to charge at least $100 per seat per month that should include switches router. There should be a separate server management fee. Ideally you’re trying to get about $150 per person per month or per computer. That way you still have the opportunity to make some profit and help consistently fund your company but that’s just a starting point. There are plenty of people that are starting to follow this channel that charge well over $150 per seat. It just depends on your local market.
@@growthgenerators wow thanks for the quick response. I just started my own IT Consulting company, but Im now very excited to begin offering MSP services, I have exp with almost all Tecnologies VoIp, Virtualization, servers, Linux, windows admin, but Networks is my especialization, but I lack the entrepreneurial side. I just discovered your channel, and I feel possitive that I will be able to learn more with your videos and pull this off. Thank you again ❤️ for the fire content.
@@IC_Pirate I love to hear it. If you have any questions, please ask them in the comments I love making videos to help people. I have one goal net us to be the most helpful person in The MSP world with people starting their cells and their marketing.
What do I need to learn to start MSP business . I am currently in college learning computer programming in Canada .
Subscribe I will make a video but I am more sales. You will need an RMM solution like N-Able as well as some technical knowledge. You need to know how to sell and find clients whos problems you can solve or figure out.
@@growthgeneratorsthis is great advice. I realized early on that mechanics got into their business because of a love of spinning wrenches, not all the other stuff that comes with running a business. If a computer or computerized system can handle the task, we cover that! We even offer a service where we contract out marketing and graphic design so we don’t ever have to say no to someone even when they only have the idea for a business and not an actual business yet. Full service consulting and managed service provisions
When you say all in, would you include add move or change? We allow clients all you can eat at 150$ per seat covering keeping existing systems working, any changes are billed at a discounted rate (20 percent off) regular rate.
We include EDR and 24/7 SOC, Web filters, email filters, Network mon, Phishing simulations,
Love this! Thats a great price to have clients at!
On database support, what should be the cost per instance? I think it should be vary $500 to $1000 pm based database technology?
I think that’s a solid range. The more sales experience you have the easier it is to sell services!
what about physical server and per VM pricing for file, dc, and app server? For 17 computers 1 physical server, 4 virtual machines I am billing only $1100 a month. This is for support only, does not include any licenses. I probably get called once every 2 weeks for that money.
Seems super night ad far as pricing goes. At least 2,000. If it’s super easy I wouldn’t sweat it then but you really want to be in the 100-200 per computer range and servers even more.
@Growth Generators From what I've seen from fellow MSPs on different forums, they are charging excess onsite hours as par of Time and Labor costs. I was thinking of charging up to 250/user that only includes up to four devices (ex. 1 desktop, 1 laptop, 1 phone and 1 tablet - they can mix and match). Then a certain amount after going over the maximum of devices and then including up to 10 hours of onsite work per month and then charge a discounted rate after exceeding those hours. What's your opinion on this?
I love this. I think its fairly priced. It may be a little on the high end based on where you're located but if you sell based on value and not price and people buy its a great way to be profitable.
Project work included in $150-$200 a month? Always billing separate for it. $100 a seat really isn't enough to pay for everything.
Somehow some people get it done. I know some companies only do it when there is a certain number of seats.
Great video. Thank you.
How can i contact you directly?
Growth-generators.com is the easiest way to get ahold of me!
I have a potential new client. It’s only 3 employees. They’re looking for a new MSP company. $75 to $100 per seat and to offer all the services mentioned would be…say $300 a month. That sounds very low. Did I get it right ? I am in a populated city area, South Florida.
If it’s a first client going low isn’t the end of the world. It’s a great way to get your first start. if you already have a successful business, then you might want to increase the price of it
How can I book a consultation with you?
We got it done!
Is it worth doing an "hours per month at $X per hour, per seat" offer?
I would avoid it at all costs. Here's why. Customers try to chew you down all the time. They will keep pushing and pushing and fight you for every minute. Not all of them will do this but enough of them will to the point it aggravates you. You're much better off offering a monthly package for support and project work gets quoted at your rate.
@@growthgenerators thanks for the quick reply. I'll keep this in mind going forward.
I'm currently a PM, project work I charge per hour - based on an up-front estimated-cost (always higher than the genuine estimate)
35 dollars LOL, 100 bucks at least for all in support
Yea that’s what we started with it was brutal
@growthgenerators where to subscribe to your bootcamp, planning to start an IT MSP here in philippines
Here you go! success.growth-generators.com/msp-bootcamp