Like the device but it’s only good for a year after that if it fails you’re out of luck because they don’t repair them when it’s most likely the battery as rechargeable anything doesn’t last forever this is a major oversight on design imho. On such a highly regarded product even Apple can replace their battery all be it a hassle.
I wanted to love this mask, but mine stopped holding a charge and lighting up for more than one minute just after the warranty was up. I didn't even get 6 or 7 months of three times per week use out of it. Qure did not stand behind their product, and tons of people have complained of this same issue on Trust Pilot. Expensive lesson learned. I had much better luck with the far cheaper Cleopatra mask: more coverage, more intensity, more LEDS, more colors to choose from, and has lasted when used TONS more than the Qure mask.
Sadly I brought it I used it for months i was happy but the the mask had black trace of color from the bag it comes with and it was hurting my nose I am so disappointed I spent a lot on it you would think it clean 😏 I reached out to them they didn’t do anything
Hey, I also get dark trace on my mask after it’s been in the protective bag, but I noticed that you can easily clean it with nail polish remover, of course I only clean the outside with it, I hope it helps ☺️
When the mask arrived, is there already power in it? Did you try pressing the on off button at the forehead part and the green light turns on? I got mine and I haven’t even charged yet and the device can be turned on displaying a green light. 🤔
I am sure there is some battery life in the mask when it arrived, but probably it is not fully charged 🙂 they might fixed the fault with the light (mine didn’t change lights when it was fully charged)
Thanks! ☺️ well in the manual there was nothing saying that you should close your eyes during the treatment, so I assumed as long as the light bulbs isn’t positioned against your eye, it should be fine ☺️ regarding the small facial hair, I don’t think you need to shave it before using this mask 👌
Since the led lights are positioned around the eyes it doesn’t light straight to your vision. But I like to close my eyes and relax during the treatment 😊
Like the device but it’s only good for a year after that if it fails you’re out of luck because they don’t repair them when it’s most likely the battery as rechargeable anything doesn’t last forever this is a major oversight on design imho. On such a highly regarded product even Apple can replace their battery all be it a hassle.
I wanted to love this mask, but mine stopped holding a charge and lighting up for more than one minute just after the warranty was up. I didn't even get 6 or 7 months of three times per week use out of it. Qure did not stand behind their product, and tons of people have complained of this same issue on Trust Pilot. Expensive lesson learned. I had much better luck with the far cheaper Cleopatra mask: more coverage, more intensity, more LEDS, more colors to choose from, and has lasted when used TONS more than the Qure mask.
Oh noo, that’s a shame that it stopped working that fast 🫣
Yes! Do an update video in a couple of months!
Will do 👍🏻☺️
@@Skincare-cabinet and... where's the update???
Sadly I brought it I used it for months i was happy but the the mask had black trace of color from the bag it comes with and it was hurting my nose I am so disappointed I spent a lot on it you would think it clean 😏 I reached out to them they didn’t do anything
Hey, I also get dark trace on my mask after it’s been in the protective bag, but I noticed that you can easily clean it with nail polish remover, of course I only clean the outside with it, I hope it helps ☺️
this is a paid promo, its a pcs of crap
When the mask arrived, is there already power in it? Did you try pressing the on off button at the forehead part and the green light turns on? I got mine and I haven’t even charged yet and the device can be turned on displaying a green light. 🤔
I am sure there is some battery life in the mask when it arrived, but probably it is not fully charged 🙂 they might fixed the fault with the light (mine didn’t change lights when it was fully charged)
@@Skincare-cabinet Oh thanks. I thought they sent me a used mask lol. Thank you so much!
Love your eyebrows! Gosh!
Love your Videos
Thanks! ☺️ well in the manual there was nothing saying that you should close your eyes during the treatment, so I assumed as long as the light bulbs isn’t positioned against your eye, it should be fine ☺️ regarding the small facial hair, I don’t think you need to shave it before using this mask 👌
@@Skincare-cabinet Thanks for replying
@@magnetospheric8456 I hope you will love it! :)
How is it now?
Do you need to protect your eyes?
Since the led lights are positioned around the eyes it doesn’t light straight to your vision. But I like to close my eyes and relax during the treatment 😊
Coooooool :D
😀😀