@@steven44799 You are supposed to hold your tongue a certain way, only while licking the pins, you don't need to keep it like that afterwards, rookie question!
3 дні тому+1221
A customer came in with a bent CPU and chipped substrate in one corner. Asked him how he got that much damage, he told me he forgot to put the processor while the motherboard was out of the casing and didn't want to take it out because it was a pain installing it vertically with the IO shield... Asked him why he didn't tilt the casing horizontally, told me he didn't want to scratch the casing. 1000$CAD damage not to scratch a 70$ casing. People are stupid. Good analysis.
What about people with massive GPUs sagging (4090) which could easily be solved by keeping the PC case horizontal, but they don't do it because they say it looks ugly, and then they wonder why their GPUs bend and die after one year of use
@@jorge69696in the old days this problem was solved by putting the monitor ON the desktop case 😀 And back then the monitors weren't exactly lightweight either, compared to LCDs today.
@@AdrianOkay okey but how about shipping your massive fuck off gpu with a piece of support plastic. Casings have been made to sit vertically almost exclusively for over 30 years now....
To be fair the guy from The Verge did manage to get the computer to post. Even if he did use a brick instead of a PSU and tweezers for nonexistent cable management...
@@funkintonbeardo"2 People out of 10s of millions couldn't figure out how to properly install a CPU, let's blame AMD for this." You sound like the people who were responsible for shampoo bottles needing warning labels.
@@funkintonbeardo, dumb users should not build their own PC, there are computer shops for that. Also, no, there's nothing wrong with the socket, it's all Newton's fault - we were all fine until he invented gravity! /s
It is News because this could potentialy freak People out not to buy that CPU because what if nobody saw the Socket Damage. Also it is now educational for some People who might start building a PC for the first time. There was also a Problem with some Mainboards in thr Past that destroyed them self with new CPUs but i can not remember when it was.
@@mrturbo84 I understand it's for PR purposes because there were issues with prior launches. The reason and situations behind it is what is ridiculous to me.
* place CPU in socket * activate brain * drop the latch, then, with a finger of your other hand, put pressure on the CPU so it stays in place when you pull the other fingers away * close the retention mechanism fully * be proud of yourself * realize that mounting the CPU cooler in this orientation is going to be a major PITA * double down and fight gravity for the next ten minutes * enjoy new CPU with bad temps from bad cooler mount
Order of operations, people. It's important. That second step should come first. OTOH, I have put the "activate brain" step in the wrong order so many times in my life I shouldn't make fun of others.
I'd be too afraid of scratching the pads under the CPU. So... 1. Activate brain 2. Lay the PC sideways 3. Install CPU A little extra effort for hundreds of dollars extra safety.
BZ, you're giving humanity too much credit. If people can't be bothered to educate themselves on how to install a CPU, they're probably not capable of 1. Finding your video, and 2. Comprehending it.
its not rocket science, manufacturers cut costs and buy cheap low quality parts, you can see somebody didnt trim properly that socket also that plastic is soft and low quality, bottom notch doesnt look like it should
@roberttrisca8210 Clearly these two mouthbreathers who are whinging online are examples of why having not room temp IQ is necessary to install the CPU
yeah.. I've never installed a processor vertical.. I usually lay the case on it's side on a cloth to take out the processor if i need to take it out or put one back in.
You could probably get away with it on a PGA socket, but after having owned Socket 478, AM2+, AM3+ and AM4, I can honestly say this is the first time I've considered it.
Same, been building me own pc for a decade and never i installed cpu vertically, my big brother teach me the correct way is for the cpu to fall in slot naturally, and not pushed like if you did it vertically.
Can imagine if amd and intel took these lunatics seriously we wouldn't be able to buy motherboards and CPUs separately all of them or most of them will be soldered together
@@Zigglegarf I actually did it a few times with AM4, out of pure laziness. Can confirm it works with a PGA socket, since the Pins on the CPU kinda hold it in the correct position even before you lock it and there is no retention bracket that has to be folded down so you can hold the CPU the whole time but I'd never even think about doing it with an LGA system since there is nothing that holds the CPU aligned without that retention bracket closed.
@@Lookingformorefunif the user has problem with their eyes then maybe they shouldn't be building computers similar to if someone has problems with their eyes they shouldn't drive vehicles. Don't blame the vehicle manufacturer for your inability
@@Lookingformorefun So it's decided - it's AMD's fault for creating CPUs that are so good, the buyers can't control their excitement when installing them in their systems :D
you should clarify that mobo should be horizontal with cpu socket oriented UPWARDS, bcs there will definitely be some people that will misunderstood this
@@DKTAz00 Someone will build PC outside in the middle of rainstorm and blame youtuber for burned house. Or for receiving very unhealthy doze of lightning and tree branches to the head.
And now there are pictures, and headlines circulating the clickbait-verse that we overwhelmingly don't click on but the mental seed is planted among many that AMD now have a combustable CPU problem.
only sensational people would just blindly listen. An educated person would see a click bait, and then check a reputable source. Like J2cents, or Hardwareunboxed. Before it was confirmed to be human error, my initial thought was, products can have a 1-2% failure rate in the wild. So, i was thinking it was just one of the 1-2% of bad ones.
Well news sites use the headline to draw people in but reading the article just says that the guy messed up installing it, but people only read the headline so it perpetuates
I've been guilty of installing a CPU vertically before, actually to be more precise, I had to change my AIO, and in the process involve having to remove the standard Intel locking mechanism, opted to be lazy and not take out the whole motherboard, I tried doing it vertically with the MB still in the case. I noticed an issue with my GPU after the install as it wasn't running at PCIE 4.0 x 16, but instead it was doing it at x 4, after days of troubleshooting, ended up finding out that I bent my CPU corner right where it was responsible for PCIE lanes, because the CPU likely moved as I was mounting it vertically. Damaged pins and CPU, had to replace both the MB and the CPU.
As someone who routinely delids CPUs and has never broken one yet seeing them get smushed into oblivion while being installed carelessly is mind boggling.
Yea, with how those tiny spring contact in the socket are so incredibly delicate that I cannot imagine anything other than extremely carefully putting the CPU down on them. While also checking the aliment like 10 times over.
since you're routinely deliding CPU's i have a question. what is the point of deliding CPUs anymore? i mean, Intel CPU's have been garbage for the past 3 years and have been pretty much shipped out of the box in their highest possible stable clock settings (albeit they still degraded themselves into oblivion but i digress). and AMD Ryzen CPUs were never really designed with overclocking in mind, albeit the AM5 platform made overclocking AMD cpus a bigger possibility for Ryzen. Deliding made sense back with the Intel Extreme HEDT platform, and when Threadripper didn't cost an arm and a leg, but nowadays isn't it just kind of pointless?
@@Lookingformorefun It's a softer, more flexible plastic instead of a harder more brittle plastic. Different material traits for different applications, there's no need for a rock hard plastic here.
G'day Buildzoid, & Tom's Hardware didn't see this in the photos they posted either instead Questioning MSI about the situation, great investagative journalism 🤦♂
Something similar happened to me with an AMD EPYC CPU in a SP3 socket. I inserted the CPU with its carrier frame into the rail frame, closed the rail frame and retaining frame onto the LGA, then heard a cracking noise when torqueing the 3 screws of the retaining frame. Aftermath: one of the plastic keying notches got crushed, a few plastic edges were chipped, plastic crumbs were forced into border LGA pins, a real mess requiring the utmost discipline and steady hands to clean up. Fortunately, the CPU itself remained undamaged. It turns out the EPYC CPU was rotated 180 degrees in its carrier frame (!), something you realize by looking at the location of the golden triangle found in one of the corners. That's something you would never expect because one of the very reasons the CPU is delivered in a carrier frame is to prevent such mishaps. But how could something like this happen? My best guess is that since this was a tray CPU, the CPU may have fallen on the floor before shipping, probably causing it to come loose from its carrier frame, and then the poor warehouse employee probably tried to reassemble the two parts but in the wrong orientation. That's a wild guess but I can't explain this condition any other way. After thorough socket cleaning and proper reinsertion of the CPU into its carrier frame the system ended up working perfectly, which is nothing short of impressive.
I had a AM4 gaming rig in a few months ago where the guy had decided to re apply his paste and then the machine wouldnt boot. I got it in and yup, nothing going on. In the end I removed the cooler and went "Oh!" Yep he had put it back 90 degrees rotation out. I put it back as it should be and it then worked fine luckily. He just went "oh I didnt know it had to go in a certain way!" I did have a kid slap a i7 from a newer gen in a older socket and he bust all the substrate all around. Good work!
Little kid doesn't deserve the CPU replaced either - it will be a good lesson for them that in life if you are incompetent or an idiot then there are consequences.
Or they will form a disgust towards labor and nerds as a self defense mechanism against feeling loss and self blame, and will become a clueless boss instead Narcissists and sociopaths often come from an inhumane environment where their emotions weren't cared for. So they grow up never caring about the emotions of others
The thought of dropping a CPU and bending pins the harrowing. The thought of somehow managing to misalign a CPU in an AM5 motherboard is curious. The thought of closing the bracket hearing a crunching noise, seeing at the CPU clearly isn't aligned properly (granted your optometrist might be bad at their job), and bending your neural circuits to the decision of turning on your PC-turned-oven is mind boggling.
Mounting the cooler to this makes it much worse. It's not that hard to slightly misalign then latch the CPU but now it's sitting higher than it normally would. Mounting the heatsink would shift it even more and this force explains how it stamped a perfect notch into the plastic. The only thing more absurd than all of this is taking it out and uploading a picture because you think it malfunctioned. I have a feeling they knew and that's why they angled the photo that way but who knows.
The guy who's cars were well known for their panel gaps and loose screws who will run the governments efficiently department: "Fits like a glove! My job here is done'
My experience, as someone who works in government, is sort-of the reverse of the meaning of that expression. Most of my coworkers would be most aptly described by, "perfection can be the enemy of the good enough". When "deadlines" aren't, and bosses generally don't enforce those that are, workers tend to want to get everything perfect, even if it means three times the work needed for 99.9%. To be honest, that's my default mindset as well. I have been trying to change it, but it's hard to know when I've hit "good enough", so I'm actually using the very foreign concepts of "beta testing" and "end user testing". If the people who are to use it think that it's good enough, then it probably is, even if my heart aches at the imperfections.
It certainly appears perfectly timed and placed to cause maximum harm to AMD. However I would still go with: the user is simply a complete idiot. They even posted the evidence of how they destroyed their perfectly good CPU and socket. If it was done on purpose to throw shade on AMD, you'd think you'd at least make sure to take the photos at an angle where you can't see what actually happened.
Some users see that leaflet or manual and go: "Ehh - Don't need that stuff. I am not that stupid", only to give me a call when nothing works a few minutes or hours later. Human stupidity knows no boundaries.
"Avoid damage to your components just by not being an idiot" - BZ 2024. I think I tried installing vertically once on AM4 and the pins actually held it in place, but on AM5 I just put it down and my 9800X3D still works :)
I think they could easily replace these parts since it's just a couple. Just because it's user error, doesn't mean they don't deserve a replacement. And it's not like people are gonna purposefully ruin their CPUs and motherboards to try to get replacements, potentially losing money to restocking fees. It won't hurt these companies to replace these parts for the affected customers, besides, people have been ruining their CPUs and sockets since the beginning of time, it isn't a new problem, but it is one that can be a result of flawed design (bent/broken pins on PGA chips, for example).
@@phrog2579 in situations like this, it can only help the reputation of the manufacturer to offer replacements. It's not without cost to the customer, usually a restocking fee is charged because there is damage. It's not uncommon practice to just offer replacement. Also, it's not always easy to prove user error. So many reasons why, we as customers, would want these companies to provide replacements even for stupid reasons.
I had a solicitor/lawyer client who managed to force a USB A dongle the WRONG WAY UP into a USB A socket on the front of an HP Workstation - three times. The first two times he got away with it - it didn't work obvs. but the PC continued functioning. The third time it blew up the PC altogether. And I once had the pleasure (?) of trying to repair an electronic kit where the user had inserted every component where he thought it fitted, but not according to type or value or the layout chart. Fun times.
Incorrect installation: I didn't think I would need that much force to close the bracket. Correct installation: that's cause you don't need that much force that close the bracket.
@@ActuallyHardcoreOverclocking Why did Intel go with a latch mechanism that required so much force to close in LGA1700? I wondered that while building a system featuring an i9-13900K for a friend. Was a relief going back to refurbish an old LGA1366 system I had lying around to give away. Very little force required by comparison back then.
stupidity & incompetence are always looking for friends. So much so that generally the best rule of thumb is to realize when there's only one way to do a thing, and then make sure you do it.
On the vertical thing, yeah... That's a fault we can blame in LTT. Linus constantly installs CPUs vertically and gets called out but shrugs it off for engagement.
@@Lookingformorefun actually i think a better socket option would be using ball pin array - this will eliminate the possibility of bending pins, and it would allow for easier install even for idiots like these two lol this approach does has its negatives tho, first and foremost it would mean that a CPU socket would have to potentially be around 30% bigger
@@Lookingformorefun they literally have notches that prevent the CPU from being installed any other way than the right way. Also there's a golden triangle that has to align with the triangle on the socket. How simple does it really have to be? LOL
You gotta give it to them, they must have superhuman strength to close a socket in a state in which it can't be closed theoretically. That must have taken force.
Currently, i have built 2 AM5 rigs for friends. People, its not that hard to install, yes i was spooked a bit by the new thing or newish if we count that LGA isn't that new, but just follow the notches/guidelines. May these 9800X3Ds rest in peace, may the owner wallets never recover.
Besides the notches on the side of the CPU and the socket, there's also a triangle in one of the corners of the CPU which you must align with the triangle in one of the corners of the socket. If you do that everything should fall into place. At 01:52 I see that the triangles are aligned but part of the CPU is outside the socket, right on top of the socket border. That's why the notches don't align. What kind of a quadruped you have to be to miss that??????? I guess the user needs to get an octane reading on his blood.
if that is what happend.... GG i was sitting here thinking "How can you even install a cpu wrong" your explanation actually made sense of "how" it maybe happend
I'll never forget the cheap "as-is" i5 socket 1151 system I bought, that had the CPU rotated 90 degrees and forced closed. I thankfully never attempted power-on until the full tear-down that revealed soon to be problem, I had a weird feeling.. it was too cheap. That was a good amount of time unbending pins. Got it working though..
This is crazy, I've never seen anyone NOT wiggle the cpu a little bit once they get it in the socket. That's all it could have taken to fix this, a simple little side to side movement sets the cpu in just fine
Someone failed at kindergarten mashing the wrong shaped blocks into the wrong holes. Then they somehow were still able to afford high end PC parts and failed again.
You're so far up your ass you didn't see the guy on reddit align the triangles on the CPU and Motherboard. And you just keep going "If YuO fInD tHiS vIdEo uSeFul yUo shOUldn't build PCss EKEKEKEKE". Fucking moron.
I work at Micro Center and we have a good number of people come back with “bad boards”, but really they just mangled pins. Haven’t seen burns like that, but not really surprised… some people shouldn’t be allowed to build computers
I do not understand how people can fail to install CPUs properly. Open retention bracket. Look at the CPU. Identify the triangle. Identify the triangle on the motherboard. Align CPU with cutout on board, matching the triangles. Ensure it is seated evenly and no part sticks out oddly. Do not use force, it should simply fall into place. Close the retention bracket. Like, how. Drunk? High? Hand tremors? No, but serious, I'm about 85% sure I could match the shapes even under the infuence of LSD! Actually, scratch that, 95%, I could use keys properly.
I was thinking the ILM wasn't seated centrally on the CPU so it overlapped the corner and the force when pushing the latch down just mashed one side of the CPU into the socket. This makes more sense. The word moron did come to mind when I saw this as well.
Even if someone was blind, I would have to assume that they could feel that the edges were uneven that it’s sloped at the top. This level of cognitive impairment is truly staggering. The crazier part is doing that and then continuing to put the system together and add power.
A good start for a new hobby would be one of those toddler toys that teach you: round thing goes into round hole, square thing goes into square hole. Once understood, proceed to octagons or star shapes to feel really great about your brain having proven it can boot without frying itself.
I think that many of people who are watching your videos could install a CPU into the socket with their eyes closed correctly. Just by touching the board and the socket! When I was upgrading in 2010 from 775 to 1156 socket... I was excited I presume so much that when I was putting back socket cover I have put it directly into the socket and closed the mechanism almost fully. Then I realized what I had done. Then I spend the whole afternoon aligning the pins back and checked whether the board works normally or not. That board still works today in my dads rig. What a plonker I was thinking to myself...
$480 ? If the people were lucky and got it on launch. On Ally Express they're going for $800 Boxed. And only one Seller has them. 6 Sold probably more now. Only had 20-25 on hand at the time of publishing.
I'm fine, so long as these porker incels never breed and never leave their basement/attics. I want way more welfare; keep these creatures at home. I'll pay the extra taxes to keep these dumbasses away from anything public.
It's good for the community to have a "Verge" moment every now and then. The failures of others, while often entertaining, are great teaching moments for us all.
99,99% certain GN knew this was user error from the getgo so they are doing it for educational purpose but yeah there is something wrong with enabling people who play the victim because of their own wrongdoing !
I'm all for people who have never built a system trying to build their own & maybe getting a better understanding of how this stuff works. Though if you're completely new to building a system, I'd recommend getting a nerdy friend to supervise & make sure everything is going together right.
This. When I built my first PC I already had years of experience working with electronics, but I still had an experienced PC builder guide me through my first PC build.
Totally furious... I thought we had got ya then... was ready to, Ha ha points fingers "AMD are burning there trash"..... Nah seriously bro... i am an intel fanboi straight up... But its all jest brother...
Good to see some actual analysis on what happened. I'm gonna be honest, to me these sockets are something incredibly fragile, so I'd never have considered mounting the cpu vertically. I always carefully drop it in there and, once it's visually completely inserted and aligned, give it a very careful final wiggle to make sure it actually dropped into the socket fully. No pushing, just letting gravity do the holding the cpu in place. Only then close the latch, since that latch has some insane leverage and pushing force, which can easily break something expensive.
Install vertically while standing on one leg, got it. Thank you BZ.
Waiting for a "How to" video 😅.
I have built north of 1000 systems, I was not aware of this superior installation technique, if I hold my tongue the wrong way, will that matter?
Try installing it vertically while running at 4k?Plz?
Verge made a great video on PC building, check that if you feel lost at any point
@@steven44799 You are supposed to hold your tongue a certain way, only while licking the pins, you don't need to keep it like that afterwards, rookie question!
A customer came in with a bent CPU and chipped substrate in one corner. Asked him how he got that much damage, he told me he forgot to put the processor while the motherboard was out of the casing and didn't want to take it out because it was a pain installing it vertically with the IO shield... Asked him why he didn't tilt the casing horizontally, told me he didn't want to scratch the casing. 1000$CAD damage not to scratch a 70$ casing. People are stupid. Good analysis.
What about people with massive GPUs sagging (4090) which could easily be solved by keeping the PC case horizontal, but they don't do it because they say it looks ugly, and then they wonder why their GPUs bend and die after one year of use
@@AdrianOkay Horizontal takes more space which people mght not have.
@@jorge69696in the old days this problem was solved by putting the monitor ON the desktop case 😀 And back then the monitors weren't exactly lightweight either, compared to LCDs today.
@@AdrianOkay okey but how about shipping your massive fuck off gpu with a piece of support plastic.
Casings have been made to sit vertically almost exclusively for over 30 years now....
In such situations I place the case on my bed. Quick & easy, no scratches.
They could both be the next PC builders for the verge
But they were wearing a livestrong bracelet, it should have stopped any damage.
To be fair the guy from The Verge did manage to get the computer to post. Even if he did use a brick instead of a PSU and tweezers for nonexistent cable management...
@@MarkLangdahl i never watched the video but i dont remember seeing any real argument for why it was so horrible. unjustified hate
Even the Verge did something right by not burning the CPU. These two are worse!
Or former
Are you sure the user didn’t just lick the back of the CPU before insertion? I mean some people REALLY like this CPU.
😛😛😛
god damn it BZ for hearting this comment 💀
Well, I could've done that w no shame! 😁
Except I'll manage with the installation and ensuring nothing will ruin this piece.
So he drooled on his motherboards cpu slot 😂😂😂
Hard to resist for some 😂
I like when people do something completely wrong and then complain on internet like why did this happen to me?
I believe this shows a flaw with the socket. There will always be dumb users and AMD should've accounted for that in their design.
@@funkintonbeardo"2 People out of 10s of millions couldn't figure out how to properly install a CPU, let's blame AMD for this." You sound like the people who were responsible for shampoo bottles needing warning labels.
@@funkintonbeardothat would be impossible given the many of ways a user could mess this up
@@funkintonbeardo, dumb users should not build their own PC, there are computer shops for that. Also, no, there's nothing wrong with the socket, it's all Newton's fault - we were all fine until he invented gravity! /s
@@funkintonbeardo you are high, do you work for user benchmark? this is TWO in TWO YEARS. thats a 0.000000000000001% Failue rate.
That this has to be "news" is absolutely mindblowing.
It is News because this could potentialy freak People out not to buy that CPU because what if nobody saw the Socket Damage. Also it is now educational for some People who might start building a PC for the first time. There was also a Problem with some Mainboards in thr Past that destroyed them self with new CPUs but i can not remember when it was.
@@mrturbo84 I understand it's for PR purposes because there were issues with prior launches. The reason and situations behind it is what is ridiculous to me.
I mean the BBC thought the duchess opening a car door was "news"
FUD shoveling.
Oh it isn't news that there are people this stupid but it is a PSA to make sure you properly install a CPU.
* place CPU in socket
* activate brain
* drop the latch, then, with a finger of your other hand, put pressure on the CPU so it stays in place when you pull the other fingers away
* close the retention mechanism fully
* be proud of yourself
* realize that mounting the CPU cooler in this orientation is going to be a major PITA
* double down and fight gravity for the next ten minutes
* enjoy new CPU with bad temps from bad cooler mount
🤣
That's why I always mount the cooler first.
Order of operations, people. It's important. That second step should come first.
OTOH, I have put the "activate brain" step in the wrong order so many times in my life I shouldn't make fun of others.
I think activate brain should be the first order
I'd be too afraid of scratching the pads under the CPU.
So...
1. Activate brain
2. Lay the PC sideways
3. Install CPU
A little extra effort for hundreds of dollars extra safety.
BZ, you're giving humanity too much credit.
If people can't be bothered to educate themselves on how to install a CPU, they're probably not capable of 1. Finding your video, and 2. Comprehending it.
why would you need education to place cpu in ?
its not rocket science, manufacturers cut costs and buy cheap low quality parts, you can see somebody didnt trim properly that socket also that plastic is soft and low quality, bottom notch doesnt look like it should
@roberttrisca8210 Clearly these two mouthbreathers who are whinging online are examples of why having not room temp IQ is necessary to install the CPU
They shouldn't be writing articles or making videos that AMD CPUs are exploding. Its Intel fake news propaganda or something
@@roberttrisca8210 look at the guys username and take a guess
Good call on the vertical thought process. Never would have thought of it myself, because it feels so unnatural to consider doing such a thing.
yeah.. I've never installed a processor vertical.. I usually lay the case on it's side on a cloth to take out the processor if i need to take it out or put one back in.
You could probably get away with it on a PGA socket, but after having owned Socket 478, AM2+, AM3+ and AM4, I can honestly say this is the first time I've considered it.
Same, been building me own pc for a decade and never i installed cpu vertically, my big brother teach me the correct way is for the cpu to fall in slot naturally, and not pushed like if you did it vertically.
Can imagine if amd and intel took these lunatics seriously we wouldn't be able to buy motherboards and CPUs separately all of them or most of them will be soldered together
@@Zigglegarf I actually did it a few times with AM4, out of pure laziness. Can confirm it works with a PGA socket, since the Pins on the CPU kinda hold it in the correct position even before you lock it and there is no retention bracket that has to be folded down so you can hold the CPU the whole time but I'd never even think about doing it with an LGA system since there is nothing that holds the CPU aligned without that retention bracket closed.
AMD: _puts keying notches on ZIF socket to make sure everything lines up_
Users:
amd could do better job to be honest !
@@Lookingformorefun theres a reason shampoo has instructions on it and a warning not to drink, they could never do enough for some
@@mainsource8030 maybe user has problems with eyes and was too pumped to test performance
@@Lookingformorefunif the user has problem with their eyes then maybe they shouldn't be building computers similar to if someone has problems with their eyes they shouldn't drive vehicles. Don't blame the vehicle manufacturer for your inability
@@Lookingformorefun So it's decided - it's AMD's fault for creating CPUs that are so good, the buyers can't control their excitement when installing them in their systems :D
These guys definitely are UserBenchMark reviewers lmao
😂😂😂😂😂
This is too real XDDDDD
Yeah throwing shade at AMD
"Build your own PC! It's like LEGO for adults! It's Easy!" at least it's entertaining for us alpha brained men
Don't think so. They wouldn't have bought AMD in the first place
you should clarify that mobo should be horizontal with cpu socket oriented UPWARDS, bcs there will definitely be some people that will misunderstood this
LMAO
'Upwards', too ambiguous, 'Socket pins towards the sky'
_CPU pins to the sky *noted_ /s
@@DKTAz00 Points the socket to sky in the horizon, making the mobo vertical again.
@@DKTAz00 Someone will build PC outside in the middle of rainstorm and blame youtuber for burned house.
Or for receiving very unhealthy doze of lightning and tree branches to the head.
Did a bunch of people who have never used an LGA socket all decided to upgrade to the 9800X3D?
They probably came from Slot 1 motherboards from Pentium 2 era
Console gamers
@@damienasmr922 That was my first thought
@@damienasmr922 I think you're right. I've never thought about that.
@@fleurdewin7958 AM4 to AM5 is enough :D
And now there are pictures, and headlines circulating the clickbait-verse that we overwhelmingly don't click on but the mental seed is planted among many that AMD now have a combustable CPU problem.
only sensational people would just blindly listen. An educated person would see a click bait, and then check a reputable source. Like J2cents, or Hardwareunboxed. Before it was confirmed to be human error, my initial thought was, products can have a 1-2% failure rate in the wild. So, i was thinking it was just one of the 1-2% of bad ones.
Well news sites use the headline to draw people in but reading the article just says that the guy messed up installing it, but people only read the headline so it perpetuates
this has to be false news propagated by Intel
@@rangerdanger572 so it's still the news sources fault for spreading misinformation knowing how people don't read the full thing
@@AndrewB23 well that and just word of mouth of "GUYS, THE NEW 9800X3D (the best cpu in the world) IS EXPLODING!!!!"
I've been guilty of installing a CPU vertically before, actually to be more precise, I had to change my AIO, and in the process involve having to remove the standard Intel locking mechanism, opted to be lazy and not take out the whole motherboard, I tried doing it vertically with the MB still in the case. I noticed an issue with my GPU after the install as it wasn't running at PCIE 4.0 x 16, but instead it was doing it at x 4, after days of troubleshooting, ended up finding out that I bent my CPU corner right where it was responsible for PCIE lanes, because the CPU likely moved as I was mounting it vertically. Damaged pins and CPU, had to replace both the MB and the CPU.
How much was the Price of learning?
@@mrturbo84 about 800, since I ended up upgrading to a 14700k (the one I broke was 12700k)
@@tho4318 An expensive lesson that you'll never need to be taught again. We call that worth it.
@@tho4318 from the pan into the fire
@@tho4318 OOF
As someone who routinely delids CPUs and has never broken one yet seeing them get smushed into oblivion while being installed carelessly is mind boggling.
Gives brute force approach whole new meaning 😅.
Yea, with how those tiny spring contact in the socket are so incredibly delicate that I cannot imagine anything other than extremely carefully putting the CPU down on them. While also checking the aliment like 10 times over.
since you're routinely deliding CPU's i have a question.
what is the point of deliding CPUs anymore?
i mean, Intel CPU's have been garbage for the past 3 years and have been pretty much shipped out of the box in their highest possible stable clock settings (albeit they still degraded themselves into oblivion but i digress).
and AMD Ryzen CPUs were never really designed with overclocking in mind, albeit the AM5 platform made overclocking AMD cpus a bigger possibility for Ryzen.
Deliding made sense back with the Intel Extreme HEDT platform, and when Threadripper didn't cost an arm and a leg, but nowadays isn't it just kind of pointless?
@@HoLDoN4Sec Exactly the same reasons and benefits as for intel.
Temp, power, stability, clocks, headroom.
@@HoLDoN4Secintel alder lake CPUs are absolute monsters to this day.
10/10 analysis as always. ILM pressures can get very strong, definitely enough to break through the plastic socket.
that's one flimsy plastic
@@Lookingformorefun every plastic is flimsy if the lever is long enough. And it is.
@@Lookingformorefun It's a softer, more flexible plastic instead of a harder more brittle plastic. Different material traits for different applications, there's no need for a rock hard plastic here.
G'day Buildzoid,
& Tom's Hardware didn't see this in the photos they posted either instead Questioning MSI about the situation, great investagative journalism 🤦♂
Tom's Hardware went the way of the Dodo the day that Thomas Pabst left.
But if the investigated, they wouldn't have been able to write this stupid clickbait article
Don't forget the large UA-camrs making videos about it (JayzTwoCents for example).
@@TLM-Nathan Jay said it was almost definitely user error though?
@LunarLambda Maybe after 10 minutes of mindless rambling and his click bait title. Puts him on the same level as the "writers" at Tom's Hardware.
Something similar happened to me with an AMD EPYC CPU in a SP3 socket. I inserted the CPU with its carrier frame into the rail frame, closed the rail frame and retaining frame onto the LGA, then heard a cracking noise when torqueing the 3 screws of the retaining frame. Aftermath: one of the plastic keying notches got crushed, a few plastic edges were chipped, plastic crumbs were forced into border LGA pins, a real mess requiring the utmost discipline and steady hands to clean up. Fortunately, the CPU itself remained undamaged.
It turns out the EPYC CPU was rotated 180 degrees in its carrier frame (!), something you realize by looking at the location of the golden triangle found in one of the corners. That's something you would never expect because one of the very reasons the CPU is delivered in a carrier frame is to prevent such mishaps.
But how could something like this happen? My best guess is that since this was a tray CPU, the CPU may have fallen on the floor before shipping, probably causing it to come loose from its carrier frame, and then the poor warehouse employee probably tried to reassemble the two parts but in the wrong orientation. That's a wild guess but I can't explain this condition any other way.
After thorough socket cleaning and proper reinsertion of the CPU into its carrier frame the system ended up working perfectly, which is nothing short of impressive.
I had a AM4 gaming rig in a few months ago where the guy had decided to re apply his paste and then the machine wouldnt boot. I got it in and yup, nothing going on. In the end I removed the cooler and went "Oh!" Yep he had put it back 90 degrees rotation out. I put it back as it should be and it then worked fine luckily. He just went "oh I didnt know it had to go in a certain way!" I did have a kid slap a i7 from a newer gen in a older socket and he bust all the substrate all around. Good work!
Little kid doesn't deserve the CPU replaced either - it will be a good lesson for them that in life if you are incompetent or an idiot then there are consequences.
Or they will form a disgust towards labor and nerds as a self defense mechanism against feeling loss and self blame, and will become a clueless boss instead
Narcissists and sociopaths often come from an inhumane environment where their emotions weren't cared for. So they grow up never caring about the emotions of others
The thought of dropping a CPU and bending pins the harrowing.
The thought of somehow managing to misalign a CPU in an AM5 motherboard is curious. The thought of closing the bracket hearing a crunching noise, seeing at the CPU clearly isn't aligned properly (granted your optometrist might be bad at their job), and bending your neural circuits to the decision of turning on your PC-turned-oven is mind boggling.
Mounting the cooler to this makes it much worse. It's not that hard to slightly misalign then latch the CPU but now it's sitting higher than it normally would. Mounting the heatsink would shift it even more and this force explains how it stamped a perfect notch into the plastic.
The only thing more absurd than all of this is taking it out and uploading a picture because you think it malfunctioned. I have a feeling they knew and that's why they angled the photo that way but who knows.
Close enough for government work.
she'll be right m8
The guy who's cars were well known for their panel gaps and loose screws who will run the governments efficiently department: "Fits like a glove! My job here is done'
My experience, as someone who works in government, is sort-of the reverse of the meaning of that expression. Most of my coworkers would be most aptly described by, "perfection can be the enemy of the good enough".
When "deadlines" aren't, and bosses generally don't enforce those that are, workers tend to want to get everything perfect, even if it means three times the work needed for 99.9%.
To be honest, that's my default mindset as well. I have been trying to change it, but it's hard to know when I've hit "good enough", so I'm actually using the very foreign concepts of "beta testing" and "end user testing". If the people who are to use it think that it's good enough, then it probably is, even if my heart aches at the imperfections.
Not until doge gets on your case.
Stuff like this in PC building never ceases to amaze me.
I have a much better theory: those people did this deliberately to cause drama and to hurt AMD's sales.
Hanlon's razor. Is stupidity or malice the more likely culprit in this case?
It certainly appears perfectly timed and placed to cause maximum harm to AMD. However I would still go with: the user is simply a complete idiot. They even posted the evidence of how they destroyed their perfectly good CPU and socket. If it was done on purpose to throw shade on AMD, you'd think you'd at least make sure to take the photos at an angle where you can't see what actually happened.
These people work for cpu.userbenchmark most likely lol
"You'd have to be blind to think that this is okay".
So 20-30% of people will do it.
I bet you an actual blind person could do this correctly by feel
(Processors usually come with an instructional leaflet that includes pictures telling you how to install it).
RTFM 😂
most people read manuals when things are already broken
Some users see that leaflet or manual and go: "Ehh - Don't need that stuff. I am not that stupid", only to give me a call when nothing works a few minutes or hours later. Human stupidity knows no boundaries.
if you need a manual to install a cpu into a socket without obliterating it, you don't need a manual but a console...
I install the CPU correctly.... only to forget to remove that plastic on the coldplate of my cooler before mounting it 😅
"Avoid damage to your components just by not being an idiot" - BZ 2024. I think I tried installing vertically once on AM4 and the pins actually held it in place, but on AM5 I just put it down and my 9800X3D still works :)
What a great life lesson, don't be an idiot and you'll find yourself in a lot less trouble.
If they try to RMA either the CPU or motherboard, AMD and MSI should take one look at the physical damage and tell them to take a hike.
Unfortunately, Steve from GN offered to buy his parts. idk I think most people could tell by looking that it was just improperly installed
@@jessiethedudeI think he's just trying to dispel any drama before it gets out of hand like usual but we'll see if he even gets it.
I think they could easily replace these parts since it's just a couple. Just because it's user error, doesn't mean they don't deserve a replacement. And it's not like people are gonna purposefully ruin their CPUs and motherboards to try to get replacements, potentially losing money to restocking fees. It won't hurt these companies to replace these parts for the affected customers, besides, people have been ruining their CPUs and sockets since the beginning of time, it isn't a new problem, but it is one that can be a result of flawed design (bent/broken pins on PGA chips, for example).
@@_ch1pset It is exactly because its user error that it shouldnt be covered. Warranty covers manufacturing defects, not stupidity
@@phrog2579 in situations like this, it can only help the reputation of the manufacturer to offer replacements. It's not without cost to the customer, usually a restocking fee is charged because there is damage. It's not uncommon practice to just offer replacement. Also, it's not always easy to prove user error. So many reasons why, we as customers, would want these companies to provide replacements even for stupid reasons.
0:19 Ngl I thought this would be the end of the video
You must be new here for Buildzoid this is a short video. meanwhile a normal buildzoid video is 4+ hr
I had a solicitor/lawyer client who managed to force a USB A dongle the WRONG WAY UP into a USB A socket on the front of an HP Workstation - three times. The first two times he got away with it - it didn't work obvs. but the PC continued functioning. The third time it blew up the PC altogether. And I once had the pleasure (?) of trying to repair an electronic kit where the user had inserted every component where he thought it fitted, but not according to type or value or the layout chart. Fun times.
Incorrect installation: I didn't think I would need that much force to close the bracket.
Correct installation: that's cause you don't need that much force that close the bracket.
The intel HEDT sockets and LGA1700 still scare me every time I close the latch.
@@ActuallyHardcoreOverclocking It's unnatural how rectangular it is. I hated it. Glad to be done with that platform.
@@ActuallyHardcoreOverclocking Why did Intel go with a latch mechanism that required so much force to close in LGA1700? I wondered that while building a system featuring an i9-13900K for a friend. Was a relief going back to refurbish an old LGA1366 system I had lying around to give away. Very little force required by comparison back then.
@@savagej4y241 Sees 13900k oohhh.... Then i see you talk about 1366.... Oh....now im reading... Just swapped out my X5680 for 14th gen...
getting the 2nd screw to start threading x.x
stupidity & incompetence are always looking for friends. So much so that generally the best rule of thumb is to realize when there's only one way to do a thing, and then make sure you do it.
On the vertical thing, yeah... That's a fault we can blame in LTT. Linus constantly installs CPUs vertically and gets called out but shrugs it off for engagement.
That's just how userbenchmark staff install their AMD CPUs, as stüpīd as they possibly can.
This all everyone needed to know.
User error, no RMA, better luck next time.
Nothing quite like spending weeks without a computer to save thirty seconds of unplugging lol
6:47 As someone who bent pins on a R7 1700 on first install, I agree that someone should have stopped me building that PC.
eh bent pins happen. Especially on PGA CPUs.
They need to make better sockets ! Just make one corner round or triangle add some kind of horns for example.
That would be so easy.
@@Lookingformorefun actually i think a better socket option would be using ball pin array - this will eliminate the possibility of bending pins, and it would allow for easier install even for idiots like these two lol
this approach does has its negatives tho, first and foremost it would mean that a CPU socket would have to potentially be around 30% bigger
@@Lookingformorefun they literally have notches that prevent the CPU from being installed any other way than the right way. Also there's a golden triangle that has to align with the triangle on the socket. How simple does it really have to be? LOL
it's depending of how bad it was bend
Time to put the circle in to the square hole...
You gotta give it to them, they must have superhuman strength to close a socket in a state in which it can't be closed theoretically. That must have taken force.
I don't think the socket plastic is that hard and the loading mechanism has a lot of leverage
@@ActuallyHardcoreOverclocking sockets are definitely not too strong vs the leverage of latching mechanism
@@ActuallyHardcoreOverclocking Also, keep in mind they mounted a cooler on top of it :)
In the other pictures they bent the retention cover plate during install
People need to remember, hardware does not need force, it it is correct it will fit.
Bro never touched a Molex connector
Buildzoid is being so cute having the patience explaining this, buildzoid deserves a hug 🤗
do people Not WIGGLE their CPU after installing it anymore. isn't that the basic ?!!
How to install your CPU properly - Brought to you by Actually Hardcore Overclocking
Currently, i have built 2 AM5 rigs for friends. People, its not that hard to install, yes i was spooked a bit by the new thing or newish if we count that LGA isn't that new, but just follow the notches/guidelines.
May these 9800X3Ds rest in peace, may the owner wallets never recover.
old video: "how to build your own cpu with logic gates"
new video: "how to install the cpu while your last 2 braincells fight for the 3rd place"
In close to 3 decades of mounting CPUs I have never even thought of doing it vertical.
Wait, I'm *not* supposed to be lazy & ignorant when building a computer? I never would have guessed! /s
classic: people upgrading from Ryzen 7000 not bothering to take mobo out or even tilt case
Besides the notches on the side of the CPU and the socket, there's also a triangle in one of the corners of the CPU which you must align with the triangle in one of the corners of the socket. If you do that everything should fall into place. At 01:52 I see that the triangles are aligned but part of the CPU is outside the socket, right on top of the socket border. That's why the notches don't align. What kind of a quadruped you have to be to miss that??????? I guess the user needs to get an octane reading on his blood.
Because the reddit guy did just that. He aligned the triangles. If you match the burn marks you can see it. But that would take like 10 seconds to do.
if that is what happend....
GG i was sitting here thinking "How can you even install a cpu wrong" your explanation actually made sense of "how" it maybe happend
Tom's Hardware should be embarrassed by this "reporting"
Problem is people having too much money to throw into anything and everything, and none willing to spend a few minutes with a manual or learn.
I'll never forget the cheap "as-is" i5 socket 1151 system I bought, that had the CPU rotated 90 degrees and forced closed.
I thankfully never attempted power-on until the full tear-down that revealed soon to be problem, I had a weird feeling.. it was too cheap. That was a good amount of time unbending pins. Got it working though..
This is crazy, I've never seen anyone NOT wiggle the cpu a little bit once they get it in the socket. That's all it could have taken to fix this, a simple little side to side movement sets the cpu in just fine
My Irish great grandmother once said in regard to intelligence and common sense " You can't put in what God left out" it has some resonance here.
Someone failed at kindergarten mashing the wrong shaped blocks into the wrong holes. Then they somehow were still able to afford high end PC parts and failed again.
Thanks for quickie Buildzoid
These are probably the same people that microwaved their iPhones to wirelessly charge them
"You're being a dumbass." Best BZ quote.
afik the guy also had a leak on the waterblock, there is always that one guy
dude really said "it goes in the square hole!!!" and destroyed a MoBo and a top of the line CPU
The only thing that came to my mind when I saw this article was the meme of Po asking Master Shifu "How"!
LMAO!
cant wait to see the disappointment on steve's face after he realize that the burned cpu he bought for $500 turns out to be user error lmao
It seems that this guy was too excited to try out his new Ryzen and ended up breaking it.
FIRRST
You cheated!
@@sorincosma5185 I always post my first comments after sharring the video. So technically not cheating.
🤣🤣
You're so far up your ass you didn't see the guy on reddit align the triangles on the CPU and Motherboard. And you just keep going "If YuO fInD tHiS vIdEo uSeFul yUo shOUldn't build PCss EKEKEKEKE". Fucking moron.
If you put a Verge amount of Thermal Paste in the socket, it can allow the CPU to kinda float and it makes it easier to properly position.
Spoiler: Square goes in the square hole
I work at Micro Center and we have a good number of people come back with “bad boards”, but really they just mangled pins. Haven’t seen burns like that, but not really surprised… some people shouldn’t be allowed to build computers
I do not understand how people can fail to install CPUs properly.
Open retention bracket. Look at the CPU. Identify the triangle. Identify the triangle on the motherboard. Align CPU with cutout on board, matching the triangles. Ensure it is seated evenly and no part sticks out oddly. Do not use force, it should simply fall into place. Close the retention bracket.
Like, how. Drunk? High? Hand tremors?
No, but serious, I'm about 85% sure I could match the shapes even under the infuence of LSD! Actually, scratch that, 95%, I could use keys properly.
Stupid people can't figure out why the things that happen to stupid people keep happening to them.
I was thinking the ILM wasn't seated centrally on the CPU so it overlapped the corner and the force when pushing the latch down just mashed one side of the CPU into the socket. This makes more sense. The word moron did come to mind when I saw this as well.
imagine spending 600euros and not bothering installing it properly LMAO
*rich problem.*
Even if someone was blind, I would have to assume that they could feel that the edges were uneven that it’s sloped at the top. This level of cognitive impairment is truly staggering. The crazier part is doing that and then continuing to put the system together and add power.
Not wiggle check the CPU is a crime
Erm. I didn't expect people would do installation at such placement. I mean, it is also pretty difficult to mount the fan vertically.
They probably tried to switch the cpu with the motherboard installed and the case standing up!
Fair enough, but cases can lay on their back.
Unless they're _really_ showing off and installing it in a PC that's still in a cabinet. 🤔
@@amilo5 looks like a 800 series Board, this would be new.
imagine if it's not any kind of troll but a troll scalpers
When a Userbenchmark user decided to try AMD for the first time
Have a fancy case you don't want to lay down because you are worried about scratching it? Find a beach towel. Some people now-a-days...
Cavemen should find another hobby.... maybe making big rocks into smaller rocks.
A good start for a new hobby would be one of those toddler toys that teach you: round thing goes into round hole, square thing goes into square hole. Once understood, proceed to octagons or star shapes to feel really great about your brain having proven it can boot without frying itself.
I think that many of people who are watching your videos could install a CPU into the socket with their eyes closed correctly. Just by touching the board and the socket! When I was upgrading in 2010 from 775 to 1156 socket... I was excited I presume so much that when I was putting back socket cover I have put it directly into the socket and closed the mechanism almost fully. Then I realized what I had done. Then I spend the whole afternoon aligning the pins back and checked whether the board works normally or not. That board still works today in my dads rig. What a plonker I was thinking to myself...
LOL! Are You Serious?! SMH, I swear, peoples children now a days...
Dude probably wrenched those latches down in place. SMH!.... ppl....
$480 ? If the people were lucky and got it on launch. On Ally Express they're going for $800 Boxed. And only one Seller has them. 6 Sold probably more now. Only had 20-25 on hand at the time of publishing.
Thank you very much for clarifying and truthful opinion.
Yes, we should point out stupidity on the spot and never give any money to idiots.
Natural selection.
I'm fine, so long as these porker incels never breed and never leave their basement/attics. I want way more welfare; keep these creatures at home. I'll pay the extra taxes to keep these dumbasses away from anything public.
But the CPU did nothing wrong to deserve this 😭
@@namansoood Lol... no one can control who gets their hands on a CPU.
wow, stunning! BZ just gives us a mic drop moment here.
Mystery solved!!!
It's good for the community to have a "Verge" moment every now and then. The failures of others, while often entertaining, are great teaching moments for us all.
Sad that GamersNexus fell for this and bought the cpu.
Next time when you break a cpu/mobo you know what to do to get your money back😂
Nah, The money GamersNexus will make detailing the carnage will make them way more than they spent on the CPU.
The guy on reddit aligned the triangles on the CPU and Motherboard, so the actual idiot is the guy in this video.
99,99% certain GN knew this was user error from the getgo so they are doing it for educational purpose but yeah there is something wrong with enabling people who play the victim because of their own wrongdoing !
I'm all for people who have never built a system trying to build their own & maybe getting a better understanding of how this stuff works. Though if you're completely new to building a system, I'd recommend getting a nerdy friend to supervise & make sure everything is going together right.
This. When I built my first PC I already had years of experience working with electronics, but I still had an experienced PC builder guide me through my first PC build.
I don't have my 9800X3D yet but this video gives me confidence that it's not going to randomly burn out. Thank you for this education.
Linus promotes installing CPUs vertically so it looks like you are more experienced. Good call
Linus is a tech parody show. Not to be taken seriously.
Line the CPU triangle with the motherboard socket triangle. Surprised you didn't mention this
Because the reddit guy did just that. That would invalidate this dumbass video.
Some intel boys are mad lol, too bad it didn't work😂
Totally furious... I thought we had got ya then... was ready to, Ha ha points fingers "AMD are burning there trash"..... Nah seriously bro... i am an intel fanboi straight up... But its all jest brother...
The vertical installation is a pretty good explanation for what happened. This was a very tame and helpful video for some silly people out there lol
how do we know that these users arent just UserBenchMark owners
True.
i had a 2am liquid metal mishap last night, seeing this makes me feel a little better thanks
You seriously think gen Z guys are going to be capable of seating a CPU into a socket?
Good to see some actual analysis on what happened.
I'm gonna be honest, to me these sockets are something incredibly fragile, so I'd never have considered mounting the cpu vertically.
I always carefully drop it in there and, once it's visually completely inserted and aligned, give it a very careful final wiggle to make sure it actually dropped into the socket fully. No pushing, just letting gravity do the holding the cpu in place.
Only then close the latch, since that latch has some insane leverage and pushing force, which can easily break something expensive.
*Common sense has left the chat*